Certification Guide 09

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Professional Certification

Resource Guide

YOUR SKILLS YOUR CAREER YOUR LIFE


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Table of Contents

If you are ready to get ahead in your career, but dont have the skills or experience that employers are looking for,this Resource Guide is your first step to success! Use it to learn about dozens of industry and vendor certificationsthat can give you the edge over other job seekers and the training that will prepare you to earn them.

Power up your future!

NOTICE: The training paths outlined in this directory may not be available at every New Horizons campus. Please contact your local campus to

determine availability. For a complete description of school policies, guidelines, and regulations, visit www.SucceedThroughLearning.com.

About New Horizons ...........................................................2

Getting Started ....................................................................3

Integrated Learning Approach .............................................4

Why Get Certified? ..............................................................5

Microsoft Certifications Explained .......................................6

Job Profile Index .................................................................7

IT Helpdesk, Infrastructure & Networking ........................11CompTIA A+ IT Technician - 2006 Edition ................. ............. 12

CompTIA A+ - 2009 Edition ..................................................... 12

Microsoft Certified Desktop Support Technician .............. 13

Vista and Windows 7 Technology Specialist Paths ......... 13

Vista and Windows 7 IT Professional Paths .............. ............. 15

Microsoft Certified Systems Administrator (MCSA) .......16

Microsoft Certified Systems Engineer (MCSE) ................ 17

Windows Server 2008 Technology Specialist Paths ........18

Windows Server 2008 IT Professional Paths ................... 19

MCTS: Microsoft Exchange Server 2007 ..........................21

MCITP: Enterprise Messaging Administrator ..................21

SharePoint Server Technology Specialist Paths ............... 22

CompTIA Network+ ...........................................................23

Cisco Certified Network Associate (CCNA) ......................23

CCNA Specializations ........................................................ 24

Cisco Certified Network Professional (CCNP) ..................25

Cisco Certified Voice Professional (CCVP) ........................ 26

Information Security .........................................................27

CompTIA Security+ ............................................................28

Cisco Certified Security Professional ...............................28

CISSP: Certified Information Systems Security Pro ........29

Computer Hacking Forensics Investigator .......................29

Certified Ethical Hacker ......................................................30

Certified Security Analyst .................................................. 30

Programming & Development ..........................................31

Microsoft Visual Studio 2008 Technology

Specialist Paths .................................................................. 32

Professional Developer Paths ........................................... 34

Database Administration & Development ..........................35SQL Server Technology Specialist Paths ......................... 36

Project Management .........................................................38

Certified Associate in Project Management (CAPM) ............ 39

Project Management Professional (PMP) ............. ............... .. 40

MCTS: Managing Projects with Office Project 2007 ............. 40

Graphic & Web Design ......................................................41

Adobe Certified Expert ...................................................... 42

Graphic and Print Design Specialist ............... .............. .......... 43

Web Design Specialist ............. .............. ............... .............. ..... 43

Office Administration ........................................................44

Microsoft Office Specialist for Office 2003 ....................... 45

Microsoft Certified Application Specialistfor Office 2007 ....................................................................46

Microsoft Office 2007 Master ............................................ 46

Healthcare Information Management ................................47

Certified Medical Administrative Assistant (CMAA) .......48

Certified Billing and Coding Specialist (CBCS) ................49

Certified Professional Coder (CPC) ...................................49

trademarks contained within this document are the property of their respective owner.009 5 Point Enterprises, LLC.


3/52Visit our website www.SucceedThroughLearning.com

Learn Alongside Other ProfessionalsGoing to New Horizons is not the same as going back

to school. New Horizons specializes in training the adultstudent - experienced students who are interested in flexible

yet accelerated programs that will provide the training and

certification needed to change careers or advance in a currentjob. With many of our graduates returning to New Horizons to

gain advanced skills, our students are a mix of individuals andIT professionals employed from some of the top IT companies

in the world.

Youll interact with dedicated, goal-oriented peers in anatmosphere of high expectations and great cooperation. As

you communicate daily with other professionals, youll gaininsight into your chosen field and will be able to network with

individuals who share your interests.

A Quality Education at Your ConvenienceFinding time for training can be challenging with changing

work schedules and family or other personal commitments.New Horizons offers compressed training programs that can

result in certification in just weeks not months or years.

And to help ensure your success, our training methods

use a combination of leading-edge courseware, labs,simulations, and online reference libraries to deliver the

most comprehensive integrated learning solution available.

Learning options include instructor-led classroom training,Online Live, Online Anytime, or Mentored Learning. Select

the learning style or combination of styles that fits into yourschedule and works best for you!

As an individual looking to improve your skills or get your

career started, you will gain knowledge through a balanced

learning approach, empowering you to increase yourworkplace competence and gain a professional advantage.

Career Development SolutionsNew Horizons offers complete, simplified learning solutions

that focus on knowledge transfer, retention, and skillsdevelopment. Based on input from our corporate clients, we

focus on the most popular and relevant industry certifications

from a variety of leading technology vendors.

To help you prepare for your certification exams, we offer pre-

tests, one-on-one guidance, and study materials. Our multipledelivery methods ensure that there is a training solution to fit

your schedule, pace, and learning style. This is your career,

not just a couple of classes, and our job is to help you get thetraining you need to get your foot in the door and the job that

you want! Plus, our classes are short and intensive so youcan get the critical skills and prepare for the certifications you

need to enter the job market in just a few weeks or months.

Who We AreSince 1982, New Horizons Computer Learning Centers

has grown to become the largest independent IT trainingcompany worldwide. We offer more courses, at more times,

and in more locations than any other computer and businesstraining company. Businesses and individuals can choose

from hundreds of course offerings, delivered by experts, andoffered in hundreds of convenient locations around the world.

Over the past 27 years, New Horizons has provided innovative

learning solutions that have transformed businesses andhelped more than 25 million students reach their career goals,

and continues to expand its offerings, locations, and solutionsto meet the growing demands placed on organizations and

their employees.

Getting the right skills is an important step in preparing you

for the future and New Horizons will give you the power tosucceed!

About New Horizon

If you are looking to upgrade your career prospects in InformationTechnology, Project Management, Graphic and Web Design, orHealthcare Information Management, New Horizons ComputerLearning Centers can help.

Whether you are just returning to the workforce, recently laid-off, orpursuing a new career, our training solutions can prepare you for themost widely-recognized and sought after professional certificationsand provide you with the practical skills needed in todays highlycompetitive job market.


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New Horizons is committed to helping you Succeed through Learning by providing you with the services you need every steof the way. Getting started in your chosen career has never been easier!

Your Education ConsultantYour experience with New Horizons will begin with an initial consultation with an Education Consultant (EC). ECs are experts i

career development, with a deep understanding of the local job market. Your EC will work to understand your personal needsand professional goals using in-depth discussions, career assessments, and aptitude tests to help determine the training plan

that will work for you.

Career Development OptionsAs the world leader in IT training, New Horizons provides industry-focused education solutions that will enhance your chancesfor employment in your chosen field. Our career development

solutions encompass multiple industry certifications from a

variety of leading technology vendors, with hands-on practice andinteractive educational experiences.

To help you prepare for certification exams, your instructors and ECwill work with you to ensure success through pre-tests, one-on-one

guidance, and study materials. And, our multiple delivery methods

ensure that there is a training program to fit your schedule, pace,

and learning style.

New Horizons can help prepare you for careers in:

IT Infrastructure and Networking Business Administration and Project Management

Application Development/Programming Graphic and Web Design

Database Configuring and Administration Healthcare Information Management

IT Security

Instructor StaffNew Horizons employs the most experienced and qualified instructors in the industry. In fact, our instructors cannot lead a clasuntil they have achieved certification on the technology covered in that class.

Each of our technical instructors is a Microsoft Certified Trainer (MCT). MCTs are the premier technical and instructional experts

on Microsoft technologies, and are the only individuals authorized to deliver training using Official Microsoft Learning Products

Our instructors are held to the highest standards in the industry, maintaining customer evaluation scores in the top 5th

percentile worldwide. According to over 1.4 million student evaluations, New Horizons consistently outperforms benchmarkpeer IT training companies in instructor performance, courseware quality, and facility satisfaction.

Tuition Financing OptionsNew Horizons students have several options for financing their career development training. For students interested in

acquiring a loan for their training, our Education Consultants can provide information about reputable financing institutions.

In some instances, students that meet certain income or job experience requirements may be eligible to participate in federal o

state government-subsidized training grant programs. Your Education Consultant will discuss these various options with you

and direct you to the appropriate resources for more information.

Additionally, students can earn college credit for several of our training programs, which means they may be eligible for other

tuition funding sources, including corporate tuition reimbursement, Military Tuition Assistance, and various federal and stategrants.

Earn College Credit at New HorizonsAs an International Association of Continuing Education and Training (IACET) Authorized Provider, New Horizons offers students

Continuing Education Units (CEUs) for most of our courses. CEUs are often accepted by colleges and universities as coursecredit toward degree programs.

In addition to earning CEUs, individuals have several opportunities to obtain college credit* for New Horizons-provided training

New Horizons partners with several local universities and colleges to provide technical training through their ContinuingEducation and Distance Learning programs. Students enroll for classes through the accredited institution, which enables them

to use traditional college loans and grants, Military Tuition Assistance, or corporate tuition reimbursement programs to fundtheir training. Training available through these local partnerships include several major technical certification preparation

programs.

*Limited transferabil

Getting Started

75 percent of managers believethat certified individuals are

more productive and thatcertifications are important to

team performance. - 2006 MCPCustomer Satisfaction Study



CLASSROOM TRAINING

When it comes to quality

instruction in a traditionalclassroom setting, New

Horizons is the leader. We

offer more courses at moretimes and in more locations

than any other computertraining company.

Businesses and individualscan choose from hundredsof desktop applications,

business skills, and technicaltraining courses in our

learning centers worldwide.

For larger groups, dedicatedtraining is a cost-effective

and convenient option.

Whether classes are held at

your location or in a New

Horizons facility, our world-class instructors will provide

a training experience thatexceeds your expectations

while providing a cost-

effective and convenientsolution to your training

needs.

MENTORED LEARNING

Mentored Learningincorporates multiple

learning methods to givestudents scheduling flexibility

and control over their

learning agenda.

Students begin with a pre-

assessment test to determine

their current knowledge andskills. Then they work with a

certified instructor, or Mentor,to determine their best

training path.

Vendor-authorized curriculum

is blended with pre-recorded

lecture, hands-on labs, andone-on-one mentoring to

provide a comprehensivetraining solution.

This is the ideal training

environment for both the

experienced IT professionalwith a specific learning need,or for the student who may

need more focused attention.

ONLINE LIVE

Thousands of students havetaken advantage of live,

expert instruction on the Webwith our industry-leading,

eLearning offering, Online

LIVE.

During class, students learn

from expert instructors and

access live, hands-on labswhere they can test their new

skills on real equipment.

Students may attend classes

from their home, office, oron the road. Alternately,

to help ensure a focused

learning environment freefrom distractions, we offer

students the ability to attendOLL classes in their local New

Horizons center.

In addition to open-

enrollment classes, theOLL platform can be usedfor dedicated training

for organizations with a

distributed workforce.

ONLINE ANYTIME

For students who prefer amore independent learning

approach, try OnlineANYTIME.

OLA offers more than 1,200

courses, ranging from highlevel technical training to

basic desktop applications

and business skills. Availabas web-based or computer-

based training, the coursecontent is the same as our

world-renowned instructor-led training.

Online ANYTIME is

convenient and easy, andallows students to fit learni

into a busy schedule.Whether in the office, at

home, or on the road,

courses are available any

time day or night.OLA also provides user-friendly administrative

features to help track

progress, create customreports, and view results.

New Horizons Integrated Learning is a comprehensive approach to training that guides you through all stages of your learninglifecycle. It consists of five components - Assess, Learn, Reinforce, Support, and Validate - and combines classroom and

eLearning products and services to create the most effective learning experience available in the industry.

Some computer training providers offer only classroom training. Others offer only eLearning. Only New Horizons offers fully

integrated learning solutions. Choose from Classroom Learning, Mentored Learning, OnlineLIVE Learning our classrooms o

the Web, or self-paced OnlineANYTIME Learning. The course content is the same regardless of delivery method.

Learn more about our Integrated Learning model at www.succeedthroughlearning.com/Integrated_Learning.

Integrated Learning Approac


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Information systems play a key role in nearly every business, and demand for skilled employees is growing daily. Organizationsneed to be assured the professionals they hire can handle real-world; technology-based responsibilities, and employees and job

seekers need credentials that demonstrate these qualities. Earning a vendor or industry certification provides a blueprint forprofessionals to plan, implement, manage, and use those information systems.

Certifications represent skill, knowledge, and experience.Industry certifications provide stepping-stones for career development and enhancement plus function as an effective tool for

assessing competency. By earning an industry certification, an individual receives the recognition of professional achievement,respect of their peers and the valuable validation of skills.

When you begin your training, your objective will be to gain

a thorough understanding of specific skills in order to achieveindustry certification. Through your education and training, you

will have acquired specialized skills to advance in your career.

What is the Value of Certification?Simply put, its recognition.

Recognition that you have achieved a higher level of

technological expertise. Recognition that you know how to meet

the technological challenges you face every day. And recognitionthat you are committed to your chosen profession.

Industry certifications held by potential and current employeesprovide businesses assurance that they are employing

individuals who have received high-quality, consistent training

and have the ability and professionalism to handle real-worldresponsibilities.

Why is Certification Important?The facts speak for themselves.

Throughout the world, there is a need for highly skilled IT workers. The IT industry is facing some big challenges. A Gartnerstudy states that 40 percent of operational downtime is due to operator errorattributable to a significant lack of training on

core systems.

Wherever you are in your career, certification plays a critical role. It is proof that you are committed to staying current withthe latest technologies and best practices - and that helps you remain consistently relevant in todays constantly changing

technological landscape. Its a true reflection of your dedication, professionalism and real-world skills

New Horizons Certification Training helps students:

Enhance on-the-job performance and productivity

Improve efficiency by learning optimum methods of solving technological issues

Obtain advanced technical skills through hands-on, real world experience

Keep up with changing technology

Get an advantage in career development

Not sure which certification is right for you? Schedule a career assessment with one of our Education Consultants!

Why Get Certified?



Managers and potential employers know they can entrust their projects to Microsoft Certified Professionals. These individualshave acquired critical on-the-job skills. Theyve proven their commitment to professional excellence and validated their

knowledge of Microsoft products and platforms.

New Generation CertificationsMicrosoft has created a new generation of certifications based on extensive feedback from our partners and customers, tobetter prepare you for the ever-increasing demands placed on IT departments.

Certification paths are now shorter, more rigorous, and more cost-effective, resulting in professionals more quickly

acquiring credentials to prove their expertise.

Certifications are targeted to specific Job Titles or technologies, resulting in deeper skill sets and credentials more

relevant to specific business needs.

New Generation Certifications are available on Microsofts latest technologies, such as Windows 7, Windows Server 2008, Visua

Studio 2008, and Microsoft SQL Server 2008. Prove your expertise while achieving Microsoft Competencies and Specialization

Microsoft Certied Master (MCM) certications identifyindividuals with the deepest technical skills available on aparticular Microsoft product.

Professional Series

Master Series

Microsoft Certied Technology Specialist (MCTS) certicationsvalidate an IT professionals core technical skills on specicMicrosoft products.

Microsoft IT Professional (MCITP) certications highlight an ITprofessionals specic areas of expertise in the IT environment.

Microsoft Certied Professional Developer (MCPD)certications validate a comprehensive set of skills required to besuccessful on the job.

Theprogramintroducesthreeseriesofcredentials:

0808 Part No. X15-13535

Technology Series

Master Series

Professional Series

Technology Series

MicrosoftTechnicalCertication

Microsoft Certifications Explaine

Visit the New Generation Certifications website at www.microsoft.com/learning for information on:

Special offers on exam fees and training

Certification tools and resources

Testing locations


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As you look through this guide, you will note that a list of Related Job Titles is provided with each certification outline. This ismeant to provide you with a basic understanding of the types of occupations that the certification might prepare you for, or be

related to in some way. If you have questions about the duties of a particular job, you may refer to this Index for a basic jobdescription. Please note that this Index in no way includes every responsibility, duty or requirement for a particular occupation

and is only meant as a guide.

Administrative Assistant

As the reliance on technology continues to expand in offices, the role of the office professional has greatly evolved. Officeautomation and organizational restructuring have led secretaries and administrative assistants to assume responsibilities

once reserved for managerial and professional staff.

Administrative assistants perform a variety of administrative and clerical duties necessary to run an organization efficiently.

They serve as information and communication managers for an office, plan and schedule meetings and appointments,

organize and maintain paper and electronic files, manage projects, conduct research, and disseminate information by usingthe telephone, mail services, Web sites, and e-mail.

Related Job Titles: Executive Assistant, Office Assistant, Office Manager, Secretary

Applications Developer

See Developer

Business Intelligence Specialist

The business intelligence specialists role is to strategically design and implement BI software and systems, includingintegration with databases and data warehouses. This includes selecting, blueprinting, gathering requirements, designing,

and rolling out BI solutions to end users. The Business Intelligence Specialist is also responsible for ensuring high levels of BI

availability through support functions and in-depth testing.

Communications Specialist

Communications specialists focus on the interaction between computer and communications equipment. They design,

program, install and maintain voice technology systems, including switching systems, voice mail, cellular, and pagingequipment.

Related Job Titles: Messaging Specialist, Telecommunications Specialist

Computer Support Specialist

Computer support specialists provide technical assistance, support, and advice to customers and other users. This

occupational group includes technical support specialists and help-desk technicians. These troubleshooters interpret problemsand provide technical support for hardware, software, and systems. They answer telephone calls, analyze problems by using

automated diagnostic programs, and resolve recurring difficulties. Support specialists work either within a company that uses

computer systems or directly for a computer hardware or software vendor. Increasingly, these specialists work for help-deskor support services firms, for which they provide computer support to clients on a contract basis.

Related Job Titles: Customer Support Specialist, Desktop Remote Technician, Enterprise Technician, Field Technician, PCSupport Specialist, PC Technician

Computer Forensic Investigator

Computer forensic investigators specialize in recovering, analyzing, and presenting data from computers for use ininvestigations or as evidence. They determine the details of intrusions into computer systems, recover data from encrypted orerased files, and recover e-mails and deleted passwords.

Computer Operators

Computer operators oversee the operation of computer hardware systems, ensuring that these machines are used asefficiently and securely as possible. They may work with mainframes, minicomputers, or networks of personal computers.

Computer operators must anticipate problems and take preventive action, as well as solve problems that occur duringoperations.

The duties of computer operators vary with the size of the installation, the type of equipment used, and the policies of the

employer. Generally, operators control the console of either a mainframe digital computer or a group of minicomputers.

Job Profile Index



Data Communication Analyst

See Network Analyst

Database Administrators

Database administrators work with database management systems software and determine ways to organize and store dataThey identify user needs and set up new computer databases. They also test and coordinate modifications to the system

when needed, and troubleshoot problems when they occur.

An organizations database administrator ensures the performance of the system, understands the platform on whichthe database runs, and adds new users to the system. Because many databases are connected to the internet, database

administrators also must plan and coordinate security measures with network administrators.

Database Developer

Database developers create management systems to provide effective and efficient access to information stored in databas

They provide expertise and guidance in the design, implementation and maintenance of database management systems.

Database developers control the design and use of the database and they also determine the way the filing systems will beorganized and accessed. An important part of this work involves implementing and controlling security procedures to protec

the database from accidental or intentional damage or loss.

Database developers must be good at communicating not only in computer languages, but with people as well. They not ondevelop the programs, but write up descriptions about them, prepare manuals, help screens, or explain the new systems in

person to users.

Desktop Support Technician

Desktop support technicians provide technical support of desktop computers, applications and related technology. This may

include the installation and testing of computer systems and peripherals within established guidelines, and assisting in themaintenance and testing of network servers, and associated equipment.

Related Job Titles: Desktop Administrator

Developer

Developers write, test, and maintain the detailed instructions, called programs, that computers follow to perform their

functions. Developers also conceive, design, and test logical structures for solving problems by computer.Job titles and descriptions may vary depending on the organization, but developers usually write programs according to thespecifications given by computer software engineers and systems analysts. After engineers and analysts design software

describing how it will workthe programmer converts that design into a logical series of instructions that the computer can

follow.

In practice, developers often are referred to by the language they know, such as Java developers; or by the type of function

they perform or environment in which they workfor example, Web developer or applications developer.

Related Job Titles: Applications Developer, Programmer, Software Developer, Systems Developer

Graphic Designer / Print Designer

Graphic and print designers create visual solutions to communications problems. They find the most effective way to get

messages across in print, electronic, and film media using a variety of methods such as color, type, illustration, photography

animation, and various print and layout techniques. Graphic designers develop the overall layout and production designof magazines, newspapers, journals, corporate reports, and other publications. They also produce promotional displays,packaging, marketing brochures, and logos for products and businesses.

Help-desk Technician

Help-desk technicians respond to telephone calls and e-mail messages from customers looking for help with computer

problems. In responding to these inquiries, help-desk technicians must listen carefully to the customer, ask questions todiagnose the nature of the problem, and then patiently walk the customer through the problem-solving steps.

Help-desk technicians deal directly with customer issues and companies value them as a source of feedback on theirproducts. They are consulted for information about what gives customers the most trouble, as well as other customer

concerns. Most computer support specialists start out at the help desk.

Related Job Titles: Remote Support Technician


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Medical Billing/Coding Specialist

Some medical records and health information technicians specialize in coding patients medical information for insurance

purposes. Technicians who specialize in coding are called health information coders, medical record coders, coder/abstractors,

or coding specialists. These technicians assign a code to each diagnosis and procedure, relying on their knowledge of diseaseprocesses. Technicians then use classification systems software to assign the patient to one of several hundred diagnosis-

related groups, or DRGs. In addition to the DRG system, coders use other coding systems, such as those required forambulatory settings, physician offices, or long-term care.

Medical Records Technician

Every time a patient receives health care, a record is maintained of the observations, medical or surgical interventions,and treatment outcomes. Medical records and health information technicians organize and evaluate these records for

completeness and accuracy.

Medical records technicians assemble patients health information, ensure accuracy of data, and update patient records.They regularly communicate with physicians and other health care professionals to clarify diagnoses or to obtain additional

information. Technicians regularly use computer programs to tabulate and analyze data to improve patient care, better controlcost, provide documentation for use in legal actions, or use in research studies.

Network Administrator

Network administrators design, install, and support an organizations computer systems. They are responsible for local-area

networks (LAN), wide-area networks (WAN), network segments, and internet and intranet systems. They work in a varietyof environments, including professional offices, small businesses, government organizations, and large corporations. They

maintain network hardware and software, analyze problems, and monitor networks to ensure their availability to systemusers. These workers gather data to identify customer needs and then use the information to identify, interpret, and evaluate

system and network requirements. Administrators also may plan, coordinate, and implement network security measures.

Related Job Titles: Network Technician

Network Architects

Network architects design, test, and evaluate systems such as local area networks (LANs), wide area networks (WANs), the

internet, intranets, and other data communications systems. Systems are configured in many ways and can range from aconnection between two offices in the same building to globally distributed networks, voice mail, and e-mail systems of a

multinational organization.

Network systems and data communications analysts perform network modeling, analysis, and planning, often requiring bothhardware and software solutions. For example, a network may involve the installation of several pieces of hardware, such as

routers and hubs, wireless adaptors, and cables, while also requiring the installation and configuration of software, such asnetwork drivers. Analysts also may research related products and make necessary hardware and software recommendations.

Related Job Titles: Data Communications Analyst, Network Analyst, WAN/LAN Specialists

PC Hardware Technician

Hardware technicians install PCs and related hardware, investigate hardware problems and perform minor system hardwareand communication connection repairs. Major problems or repairs are directed to outside vendors. This is an intermediate

level position usually requiring comprehensive knowledge of PC hardware installation, repair, testing, and troubleshooting.

Project Manager

Project managers develop requirements, budgets, and schedules for complex projects. They coordinate such projects from

development through implementation, working with internal and external clients, vendors, consultants, and computer

specialists. These managers are increasingly involved in projects that upgrade the information security of an organization.

Security Administrator / Security Specialist

Computer security specialists may plan, coordinate, and implement the organizations information security. These workerseducate users about computer security, install security software, monitor networks for security breaches, respond to cyber

attacks, and, in some cases, gather data and evidence to be used in prosecuting cyber crime. The responsibilities of computersecurity specialists have increased in recent years as cyber attacks have become more common. This and other growing



specialty occupations reflect an increasing emphasis on client-server applications, the expansion of Internet and intranetapplications, and the demand for more end-user support.

Software Engineers

Computer software engineers apply the principles of computer science and mathematical analysis to the design,

development, testing, and evaluation of the software and systems that make computers work. The tasks performed by theseworkers evolve quickly, reflecting new areas of specialization or changes in technology, as well as the preferences and

practices of employers.

Software engineers can be involved in the design and development of many types of software, including computer games,

word processing and business applications, operating systems and network distribution, and compilers, which convertprograms to machine language for execution on a computer.

Computer software engineers begin by analyzing users needs, and then design, test, and develop software to meet those

needs. Computer software engineers must be experts in operating systems and middleware to ensure that the underlyingsystems will work properly.

System Administrator

Systems administrators are responsible for maintaining network efficiency. They ensure that the design of an organizations

computer system allows all of the components, including computers, the network, and software, to work properly together.Furthermore, they monitor and adjust the performance of existing networks and continually survey the current computer sitto determine future network needs. Administrators also troubleshoot problems reported by users and by automated networ

monitoring systems and make recommendations for future system upgrades. Administrators also may plan, coordinate, an

implement network security measures.

Systems Analyst

All organizations rely on computer and information technology to conduct business and operate efficiently. Computer

systems analysts help organizations to use technology effectively and to incorporate rapidly changing technologies into theexisting systems. The work of computer systems analysts evolves rapidly, reflecting new areas of specialization and change

in technology.

Computer systems analysts solve computer problems and use computer technology to meet the needs of an organization.They may design and develop new computer systems by choosing and configuring hardware and software. They may also

devise ways to apply existing systems resources to additional tasks. Most systems analysts work with specific types ofcomputer systemsfor example, business, accounting, or financial systems or scientific and engineering systemsthat

vary with the kind of organization. Analysts who specialize in helping an organization select the proper system software and

infrastructure are often called system architects. Analysts who specialize in developing and fine-tuning systems often areknown as systems designers.

Technical Support Specialist

Technical support specialists respond to inquiries from their organizations computer users and may run automaticdiagnostics programs to resolve problems. They also install, modify, clean, and repair computer hardware and software. In

addition, they may write training manuals and train computer users in how to use new computer hardware and software.These workers also oversee the daily performance of their companys computer systems and evaluate the usefulness of

related programs.

Web Developer

A Web developer builds and maintains complex websites. The skills of a Web developer are more expansive than that ofa webmaster, who might be a simple end-user utilizing ready-made scripts to patch together a personal website. A Web

developer is generally capable of writing custom scripts to accommodate a clients needs, and is either professionally trainein, or has ample personal experience working with various scripting languages.

Web Designer

A Web designer is the person responsible for creating the design or look and feel of web sites. The Web design supports

a companys branding and message. The Web designer takes many parts into consideration when designing a websiteincluding, fonts, colors, navigation, content organization, interactivity, page layout, the flow of information from page to pag

and all related technical issues.


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IT Helpdesk, Infrastructure

& Networking



HARDWARE

COMPTIA A+

CompTIA A+ certification validates the latest skills needed by todays computer support professionals. It is an international,vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+

confirms a technicians ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance andbasic networking. The exams also cover domains such as security, safety and environmental issues, communication, and

professionalism.

CompTIA certifications are recognized industry standards for foundation-level information technology (IT) skills and knownthroughout the technology community as one of the best ways to break into IT and build a solid career.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco, and Novell. Othertechnology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service

technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the programs inception in 1993.

CompTIA A+ IT Technician - 2006 Edition

Audience:

This certification is targeted to individuals who work in a mobile

or corporate technical environment with a high level of face-to-face client interaction.

Related Job Titles:

Computer Support Specialist, Technical Support Specialist, PCHardware Technician

Certification Requirements:

2 exams required

This examination will expire August 31, 2010.

Exams:

CompTIA A+ Essentials

CompTIA A+ 220-602

Related Training:

CompTIA A+ Essentials Prep

CompTIA A+ IT Technician

CompTIA A+ - 2009 Edition

Audience:

This certification is geared toward those in work-related scenariossuch as repair bench that emphasize computer repair and

troubleshooting.

Related Job Titles:

Computer Support Specialist, Technical Support Specialist, PCHardware Technician


2 exams required

Exams:

CompTIA A+ Essentials

CompTIA A+ Practical Application

Related Training:

CompTIA A+ Essentials Prep

CompTIA A+ Practical Application Prep

The CompTIA A+ exam was last updated in 2006. Releasing a new version of the exam in 2009 ensures

that CompTIA A+ reflects changes in technologies and covers the latest skills needed by IT technicians.Additionally, CompTIA A+ is ISO 17024 accredited and must be reviewed and updated every three years tomaintain accreditation. New Horizons currently offers training for both certification paths. Contact your local

center for more information.

IT Helpdesk, Infrastructure & Network


14/5213

Note: Not all courses are available at every New Horizons location. Contact your local campus for more information.

MICROSOFT DESKTOP OPERATING SYSTEMS

MICROSOFT CERTIFIED DESKTOP SUPPORT TECHNICIAN (MCDST) WINDOWS XP

This credential proves your ability to successfully troubleshootdesktop environments that run on the Microsoft Windows

operating system. It also shows you have the necessary soft skills

to educate users and help them solve hardware and softwareoperation and application problems on Windows.

Audience:

The MCDST credential is for IT professionals supporting thecomplex computing environment of small, medium, or large

organizations running Windows XP OS.

Related Job Titles:

Computer Support Specialist, Desktop Support Technician, HelpDesk Technician


1 exam required

Exams:

70271: Supporting Users and Troubleshooting a

Microsoft Windows XP Operating System

70272: Supporting Users and Troubleshooting DesktopApplications on a Microsoft Windows XP Operating

System

Related Training:

2261: Supporting Users Running the Microsoft WindowsXP Operating System

2262: Supporting Users Running Applications on a

Microsoft Windows XP Operating System

WINDOWS VISTA AND WINDOWS 7 TECHNOLOGY SPECIALIST PATHS

The Microsoft Certified Technology Specialist (MCTS) credential is for professionals who want to demonstrate in-depth

knowledge and expertise in their specialized technologies. Earn multiple MCTS certifications to show your breadth of

expertise across different products, or pursue just one certification. As the foundation of Windows certification, the MCTScertification (abbreviated as TS in exam titles) is a prerequisite for earning the Microsoft Certified IT Professional (MCITP)

certification.

MCTS: Windows Vista Business Desktop Deployment

The Windows Vista MCTS deployment certification proves yourexpertise in deploying Windows Vista and the Microsoft Office

System in a business networking environment.

Audience:

The Windows Vista Business Desktop Deployment MCTS

certification is an ideal entry-level credential for technicians withcore PC and networking knowledge.

Related Job Titles:

Help Desk Technician, Computer Support Specialist, DesktopSupport Technician


1 exam required

Exams:

70-624: Deploying and Maintaining Windows Vista Client

and 2007 Microsoft Office System Desktops

Related Training:

5105: Deploying Windows Vista Business Desktops

T Helpdesk, Infrastructure & Networking



MCTS: Windows Vista, Configuration

The Windows Vista Microsoft Certified Technology Specialist

(MCTS) certification is ideal for support technicians who install,

configure, and maintain Microsoft Windows Vista network clients

in a business environment.

Audience:

The Windows Vista Configuration MCTS certification is anideal entry-level certification for technicians with core PC and

networking knowledge.

Related Job Titles:



1 exam required

Exams:

70-620: Windows Vista Client, Configuring

Related Training:

5115: Installing and Configuring the Windows Vista

Operating System

5116: Configuring Windows Vista Mobile Computing andApplications

MCTS: Windows 7, Configuration

The MCTS: Windows 7, Configuration certification validates your

ability to understand the functions and features of Windows 7and to troubleshoot network-connectivity and applications issues.

Audience:

Candidates should have at least one year of experience in the ITfield, as well as experience implementing and administering any

Windows client operating system in a networked environment.

Related Job Titles:



1 exam required

Exams:

70-680: TS: Windows 7, Configuring

Related Training:

6292: Installing and Configuring Microsoft Windows 7Client



16/5215


WINDOWS VISTA AND WINDOWS 7 IT PROFESSIONAL PATHS

MCITP: Enterprise Support Technician (Vista)

If you support Windows Vista clients in a business environment,the MCITP Enterprise Support certification is an ideal way to

prove your knowledge and advance your career.

Audience:

MCITP Enterprise Support Technician certification is ideal for

desktop support technicians with 3 years experience as a leaddesktop support technician.

Related Job Titles:

Desktop Support Technician, Help Desk Technician, Technical

Support Specialist

Certification Requirements:MCTS: Windows Vista Configuration credential and 1 exam

required

Exams:70-622: PRO: Supporting and Troubleshooting

Applications on a Windows Vista Client for EnterpriseSupport Technicians

Related Training:

5118: Maintaining and Troubleshooting Windows VistaComputers

5119: Supporting Windows Vista Computers with Desktop

Images and Application Packages

Upgrade your MCDST certification to earn MCTS: Windows Vista Configuration and MCITP: Enterprise Support

As a Microsoft Certified Desktop Support Technician (MCDST),

you can upgrade your credential to include a Microsoft CertifiedTechnology Specialist (MCTS) certification and a Microsoft

Certified IT Professional (MCITP) certification, by passing just oneexam.

The MCITP certification is intended for IT professionals who

hold a Microsoft Certified Desktop Support Technician (MCDST)

certification and work in an upper-midsize organization orenterprise environment that uses Windows Vista.


1 exam required; must also hold: MCDST certification

Exams:

70-621: PRO: Upgrading Your MCDST Certification toMCITP Enterprise Support

Related Training:

5119: Supporting the Microsoft Windows Vista OperatingSystem and Applications

5118: Maintaining and Troubleshooting Windows Vista

Computers

MCITP: Desktop Administrator (Windows 7)

If you support Windows Vista clients in a business environment,

the MCITP Enterprise Support certification is an ideal way to

prove your knowledge and advance your career.

Audience:

Candidates should have at least one year of experience in the IT

field, as well as experience implementing and administering anyWindows client operating system in a networked environment.

Related Job Titles:

Desktop Support Technician


MCTS: Windows 7 Configuration credential and 1 exam required

Exams:

70-680: TS: Windows 7, Configuring

Related Training:

6294: Planning and Managing Windows 7 Desktop

Deployments and Environments




MICROSOFT SERVER OPERATING SYSTEMS

MICROSOFT CERTIFIED SYSTEMS ADMINISTRATOR (MCSA) WINDOWS 2003

The Microsoft Certified Systems Administrator (MCSA) onMicrosoft Windows 2003 certification recognizes the specific

skills associated with end user and basic network support

functions.

Audience:

The MCSA was designed for IT professionals who want to

demonstrate their competence with implementing, managing,and troubleshooting Windows 2003-based systems, including

Windows .NET Server.

Implementation responsibilities include installing and configuringparts of the systems. Management responsibilities include

administering and supporting the systems.

Related Job Titles:

System Administrator, Network Administrator, Technical Support

Specialist


4 exams are required

Core Exams: Networking (2 exams required)

70-290: Managing and Maintaining a Microsoft Windows

Server 2003 Environment

70-291: Implementing, Managing, and Maintaining aWindows Server 2003 Network Infrastructure

Related Training:

2273: Managing & Maintaining a Microsoft Windows


2277: Implementing, Managing, and Maintaining aMicrosoft Windows Server 2003 Network Infrastructure:

Network Services

Core Exams: Client Operating System (choose 1)

70-620: TS: Configuring Microsoft Windows Vista Client

70-270: Installing, Configuring, and AdministeringWindows XP Professional

Related Training:

5115: Installing and Configuring the Windows Vista

Operating System


2272: Implementing and Supporting Microsoft Windows

XP Professional

2285: Installing, Configuring, and Administering

Microsoft Windows XP Professional

Elective Exam (choose 1)

Multiple electives meet this certification requirement.A New Horizons Education Consultant can help you

determine the appropriate elective based on your job

goals.

As a Microsoft Gold Certified Partner for Learning Solutions

(CPLS), all of our Microsoft classes are taught by MicrosoftCertified Trainers and follow Microsoft Official Curriculum.

As a network, New Horizons provides Microsoft coursesto thousands of students each year - more than any other

company.



18/5217


MICROSOFT CERTIFIED SYSTEMS ENGINEER (MCSE) WINDOWS 2003

The Microsoft Certified Systems Engineer (MCSE) credential

shows clients and employers that you can design, implement,and administer infrastructures for business solutions based on

the Microsoft 2003 Windows Server platforms. This credentialalso covers Active Directory, which helps organizations simplifyIT management, strengthen security, extend interoperability of

systems and software, and ultimately reduce costs. The MCSEcredential not only equips you to manage an organizations

Active Directory but to plan strategically for its future network

enhancements.

Audience:

Individuals seeking employment as system administrators or

engineers in a medium to large size organization.

Related Job Titles:

System Engineer, Systems Analyst


6 exams required

Core Exams: Networking (4 exams required)

70-290: Managing and Maintaining a Microsoft WindowsServer 2003 Environment

70-291: Implementing, Managing, and Maintaining a

Windows Server 2003 Network Infrastructure

70-293: Planning and Maintaining a Windows Server2003 Network Infrastructure

70-294: Planning, Implementing, and Maintaining a

Windows Server 2003 Active Directory Infrastructure

Related Training:

2273: Managing and Maintaining a Microsoft Windows


2277: Implementing, Managing, and Maintaining aMicrosoft Windows Server 2003 Network Infrastructure:

Network Services

2278: Planning and Maintaining a Windows Server 2003Network Infrastructure

2830: Designing Security for Microsoft Networks

2279: Planning, Implementing, and Maintaining aWindows Server 2003 Active Directory Infrastructure

Core Exams: Client Operating System (choose 1)

70-620: TS: Configuring Microsoft Windows Vista Client

70-270: Installing, Configuring, and Administering

Windows XP Professional

Related Training:

5115: Installing and Configuring the Windows VistaOperating System


2272: Implementing and Supporting Microsoft Windows

XP Professional

2285: Installing, Configuring, and AdministeringMicrosoft Windows XP Professional

Elective Exam (choose 1)

Multiple electives meet this certification requirement.A New Horizons Education Consultant can help youdetermine the appropriate elective based on your job

goals.


40% of workers report that

Microsoft certification helpedthem find a job or led to a

promotion.



WINDOWS SERVER 2008 TECHNOLOGY SPECIALIST PATHS

Stay ahead of the game and invest in your career with a Windows Server 2008 certification! Help meet the global demand for

skilled IT professionals who can support Windows Server 2008the latest Windows Server operating system.

The Microsoft Certified Technology Specialist (MCTS) credential is the foundation of Windows Server 2008 certifications and

a prerequisite for earning the MCITP on Windows Server 2008. Earn all three MCTS certifications to show your breadth ofexpertise across different products, or pursue just one certification.

Combined with hands-on experience, Windows Server 2008 certification is an excellent way to demonstrate your

understanding of new features - new web tools, virtualization technologies, security enhancements, and management utilities- and inspire confidence in your readiness to evaluate, design, maintain, and troubleshoot Windows Server 2008.

MCTS: Windows Server 2008 Active Directory, Configuring

Audience:

You workor plan to workwith Active Directory and Directory

Services, Active Directory server roles, certificate management,and Group Policy.

Related Job Titles:

System Administrator, Network Administrator, Technical Support

Specialist


1 exam required

Exams:

70-640: TS: Windows Server 2008 Active Directory,Configuring

Related Training:

6425: Configuring and Troubleshooting Windows Server

2008 Active Directory Domain Services (5 days)

6426: Configuring and Troubleshooting Identity andAccess Solutions with Windows Server 2008 Active

Directory

MCTS: Windows Server 2008 Network Infrastructure, Configuring

Audience:

You workor plan to workwith IP addressing and services,

names resolution, file and print services, network access andremote access, and monitoring network services.

Related Job Titles:

System Administrator, Network Administrator, Technical SupportSpecialist


1 exam required

Exams:

70-642: TS: Windows Server 2008 Network Infrastructure,Configuring

Related Training:

6421: Configuring and Troubleshooting a Windows Server

2008 Network Infrastructure

MCTS: Windows Server 2008 Applications Infrastructure, Configuring

Audience:

You workor plan to workwith Windows deployment services,terminal services, Web services, and media services.

Related Job Titles:

System Administrator, Network Administrator, Technical SupportSpecialist


1 exam required

Exams:

70-643: TS: Windows Server 2008 Applications

Infrastructure, Configuring

Related Training:

6418: Deploying Windows Server 2008

6427: Configuring and Troubleshooting InternetInformation Services in Windows Server 2008

6428: Configuring and Troubleshooting Windows Server

2008 Terminal Services



20/5219

WINDOWS SERVER 2008 IT PROFESSIONAL PATHS

The Microsoft Certified IT Professional (MCITP) credential provides the ideal way to demonstrate your ability to use Windows

Server 2008 to excel in a specific, market-relevant job role. We offer two paths: each builds on MCTS prerequisites and isrelevant to professional roles in todays IT marketplace.

MCITP: Server Administrator

You handle day-to-day management of the server operatingsystem, file structure, and directory services; handle software

distribution and updates; monitor servers; provide tier-2troubleshooting support; support engineering and change-

management projects; implement auditing policy; perform

vulnerability-assessment scans; and monitor logs for firewallsand intrusion-detection systems.

Audience:

Individuals who will be responsible for the operations and day-to-

day management of an infrastructure of servers for a medium tolarge sized organization.

Related Job Titles:

System Engineer, Network Engineer, Systems Analyst, Network

Analyst, Technical Consultant


1 exam required, plus:

Must also earn:


MCTS: Windows Server 2008 Network Infrastructure,Configuring

Exams:

70-646: PRO: Windows Server 2008, Server Administrator

Related Training:

6430: Planning and Administering Windows Server 2008

Servers




MCITP: Enterprise Administrator

Candidates design Windows Server infrastructures; evaluate and

recommend new technology solutions; serve as an escalationpoint for infrastructure issues; develop client and server best

practices; keep policy current for authentication, identity, andaccess management; provide guidance in implementing securitypolicies and ensure that the applications adhere to standard

security guidelines and practices.

Audience:

Individuals who will be responsible for the operations and day-to-

day management of an infrastructure of servers for a medium tolarge sized organization.

Related Job Titles:

Enterprise Systems Administrator, IT Systems Manager,

Enterprise Security Administrator, Systems Architect, NetworkAdministrator


1 exams required, plus:

Must also earn:


MCTS: Windows Server 2008 Network Infrastructure,Configuring

MCTS: Windows Server 2008 Applications Infrastructure,

Configuring

And either:

MCTS: Configuring Microsoft Windows Vista Client

or

MCTS: Deploying and Maintaining Windows Vista Client and

2007 Microsoft Office System Desktops

Exams:

70-647: PRO: Windows Server 2008, Enterprise

Administrator

Related Training:

6435: Designing a Windows Server 2008 Network

Infrastructure

6436: Designing a Windows Server 2008 Active DirectoryInfrastructure and Services

6437: Designing a Windows Server 2008 Applications

Infrastructure

Earning a Microsoft

Certification provides you withaccess to exclusive Microsoft

Certified Professional (MCP)resources and benefits,including opportunities to

connect with a vast, globalnetwork of MCPs.



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MICROSOFT EXCHANGE SERVERMicrosoft Exchange Server 2007 helps organizations guard their messaging with built-in protective technologies; offers

anywhere access to e-mail, voice mail, calendars, and contacts; and enables new levels of operational efficiency.

Make the most of todays growing demand for messaging specialists. By earning a Microsoft Certification for ExchangeServer 2007, you can validate your ability to perform as a lead IT professional who supports messaging solutions in enterprise

organizations. Develop your expertise in this advanced messaging system with state-of-the-art training from Exchange Server2007 product specialists.

MCTS: MICROSOFT EXCHANGE SERVER 2007, CONFIGURATION

When you earn this Microsoft Certified Technology Specialist

(MCTS) certification, you validate your in-depth technical

knowledge and skill in using the features and functionality of keytechnology areas in Microsoft Exchange Server 2007.

Successful candidates this certification have experience installing,managing, monitoring, and troubleshooting Exchange Server

2007.

Audience:

IT Professionals with at least 18 months of experience working innetwork or system administration who are interested in Exchange

Server administration and configuration.

Related Job Titles:

System Administrator


1 exam required

Exams:

70-236: TS: Exchange Server 2007, Configuring

Related Training:

5047: Introduction to Installing and Managing MicrosoftExchange Server 2007

5050: Recovering Messaging Servers and DatabasesUsing Microsoft Exchange Server 2007

5049: Managing Messaging Security Using MicrosoftExchange Server 2007

5051: Monitoring and Troubleshooting MicrosoftExchange Server 2007

3938: Updating Your Skills from Microsoft Exchange

Server 2000 or Microsoft Exchange Server 2003 toMicrosoft Exchange Server 2007 SP1

MCITP: ENTERPRISE MESSAGING ADMINISTRATOR

When you earn the Microsoft Certified IT Professional(MCITP): Enterprise Messaging Administrator certification, you

demonstrate your professional expertise in using MicrosoftExchange Server 2007 to excel in a specific job role.

This certification validates the knowledge and skills that are

associated with performing as the lead engineer for messagingsolutions within an enterprise organization, and to design and

deploy messaging solutions with Exchange Server 2007.

Audience:

IT Professionals with experience in an enterprise environmentof more than 500 users and 100 servers who want to become

proficient in the administration of Exchange Server 2007.

Related Job Titles:

Exchange Administrator, Communications Specialist, System

Administrator, Network Administrator


MCTS and 2 exams required

Exams:

70-237: Pro: Designing Messaging Solutions with

Microsoft Exchange Server 2007

70-238: Pro: Deploying Messaging Solutions with

Microsoft Exchange Server 2007

Related Training:

5053: Designing a Messaging Infrastructure UsingMicrosoft Exchange Server 2007

5054: Designing a High Availability Messaging Solution

Using Microsoft Exchange Server 2007




MICROSOFT OFFICE SHAREPOINT SERVERMany companies are investing in collaborative technologies like those offered by Microsoft Office SharePoint Server to help

manage and share vast quantities of valuable information. With a Microsoft Certification on Office SharePoint Server, you canassist them. Get certified to build and configure Web portals, integrate business applications, and manage administration and

deployment of collaborative solutions.

SHAREPOINT SERVER TECHNOLOGY SPECIALIST PATHS

The Microsoft Certified Technology Specialist (MCTS) certification highlights your area of expertise and validates that you have

the knowledge and skills required to deploy and administer an enterprise Office SharePoint Server environment.

MCTS: Microsoft Office SharePoint Server 2007,Configuration

Candidates for the Microsoft Certified Technology Specialist in

Microsoft Office SharePoint Server 2007, Configuration possesthe knowledge and skills required to configure and deploy Office

SharePoint Server 2007.

Audience:

Successful candidates typically have an understanding of

how to configure Office SharePoint Server 2007, and a general

understanding of Microsoft SQL Server 2000 or SQL Server 2005and .NET 2.0 as they relate to SharePoint Server 2007.

Related Job Titles:

SharePoint Administrator, Business Intelligence Specialist


1 exam required

Exams:

70-630: TS: Microsoft Office SharePoint Server 2007,Configuring

Related Training:50048: Architecting and Planning the Search Capability in

Microsoft Office SharePoint Server 2007

5061: Implementing Microsoft Office SharePoint Server2007

50047: Advanced IT Pro Course for Microsoft OfficeSharePoint Server 2007 and Windows SharePoint

Services 3.0

MCTS: Microsoft Windows SharePoint Services 3.0 Configuration

Candidates for the Microsoft Certified Technology Specialistin Windows SharePoint Services 3.0, Configuration (MCTS:

Windows SharePoint Services 3.0, Configuration) possess the

knowledge and skills to configure Windows SharePoint Services3.0 and focuses on deploying, monitoring, administering,

customizing, securing, and configuring a network infrastructurefor Windows SharePoint Services.

Audience:

A typical candidate for this exam has a minimum of one yearof experience in configuring Windows SharePoint related

technologies.

Related Job Titles:

SharePoint Administrator, Business Intelligence Specialist


1 exam required

Exams:

70-631: TS: Microsoft Windows SharePoint Services 3.0,

Configuring

Related Training:

6438: Implementing and Administering WindowsSharePoint Services 3.0 in Windows Server 2008

3369: First Look: Getting Started with Windows

SharePoint Services 3.0

5060: Implementing Microsoft Windows SharePointServices 3.0



24/5223


NETWORKING

COMPTIA NETWORK+

Network+ Certification is a non-vendor, non-product specificcertification program that validates your knowledge as a

networking professional and demonstrates a wide range ofskills required in todays network environments. The industry

identifies CompTIA Network+ as a skills standard for networkingprofessionals. Industry leaders such as Microsoft, Cisco, and

Ricoh value and support CompTIA Network+.

From installation to troubleshooting, employers know CompTIANetwork+ certified technicians have the knowledge and skills

to successfully complete the job. Adding a CompTIA Network+certification to your resume will prove to employers your abilities

to keep their networks up and running.

Audience:Technicians with 12-18 months of experience in the IT industrywho want to increase their knowledge of basic networking

concepts and practices.

Related Job Titles:

Help Desk Technician, Network Administrator, System

Administrator


1 exam required

Exams:

CompTIA Network+ N10-004

Related Training:

CompTIA Network+ Prep

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA)

The Cisco CCNA network associate certification validates the

ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and

verification of connections to remote sites in a WAN.

Audience:

CCNA is a foundation-level certification for candidates new tonetworking concepts.

Related Job Titles:

Network Administrator


2 exams or 1 combo exam required

Exams:

640-802 CCNA Combo Exam

or

640-822 ICND1 and 640-816 ICND2

Related Training:

Interconnecting Cisco Networking Devices Part 1 (ICND1)

v1.0

Interconnecting Cisco Networking Devices Part 2 (ICND2)v1.0

Cisco has issued more than1 million certifications tonetworking professionals.




CCNA SPECIALIZATIONS

CCNA Security

With a CCNA Security certification, a network professionaldemonstrates the skills required to develop a security

infrastructure, recognize threats and vulnerabilities to networks,and mitigate security threats. The CCNA Security curriculum

emphasizes core security technologies, the installation,

troubleshooting and monitoring of network devices to maintainintegrity, confidentiality and availability of data and devices, and

competency in the technologies that Cisco uses in its securitystructure.

Audience:

This certification is designed for students that have knowledgeand skills equivalent to those learned in Interconnecting Cisco

Networking Devices (ICND) and have working knowledge of the

Windows Operating System and are interested in demonstratingtheir knowledge of Cisco networking protocols.

Related Job Titles:

Network Administrator, Security Specialist, SecurityAdministrator


CCNA and 1 specialization exam required

Exams:640-553 IINS

Related Training:

Implementing Cisco IOS Network Security (IINS)

CCNA Voice

The Cisco CCNA Voice certification confirms an individual has the

required skill set for specialized Job Titles in voice technologies.

The CCNA Voice Certification commercial option assesses skills

and knowledge related to the Cisco Unified CommunicationsManager Express 4.1 (Cisco UME) and Cisco Unity Express (CUE),

solutions typically used by medium & small organizations such ascompanies with less than 2,000 employees.

The CCNA Voice Certification enterprise option assesses skills/

knowledge related to the Cisco Unified Communications Manager6.0 (CUCM 6.0). It is typically employed by large organizations

such as governments, large companies, and colleges.

Audience:

The CCNA Voice training and certification are for people early intheir VoIP careers, as well as for career IT professionals who wish

to gain VoIP expertise and skills.

Related Job Titles:

Communications Specialist, Network Administrator


CCNA and 1 specialization exams required

Exams:

642-436 CVOICE 6.0 (enterprise option)

Related Training:

Cisco Voice Over IP (CVOICE)



26/5225


CCNA Wireless

CCNA Wireless Certification validates candidates skills in theconfiguration, implementation, and support of wireless LANs,

specifically those networks using Cisco equipment. Students

completing the recommended Cisco training are providedwith information and practice activities to prepare them for,configuring, monitoring, and troubleshooting basic tasks of a

Cisco WLAN in small to enterprise networks.

Audience:

This course is designed for students that have knowledgeand skills equivalent to those learned in Interconnecting

Cisco Networking Devices (ICND) Part 1 and Part 2. It is alsorecommended that students have a basic knowledge of Cisco

Lifecycle Services, SONA, Wireless standards (EEE), Wireless

regulator environment (FCC, ETSI, and so on) and Wirelesscertification organization (Wi-Fi Alliance).

Related Job Titles:

Communications Specialist, Network Administrator


CCNA and 1 specialization exam required

Exams:

640-721 IUWNE

Related Training:

Implementing Cisco Unified Wireless Networking

Essentials (IUWNE)

CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP)

The CCNP certification indicates advanced or journeymanknowledge of networks. With a CCNP, a network professional can

install, configure, and troubleshoot local and wide area networks

for enterprise organizations with networks from 100 to morethan 500 nodes. The content emphasizes topics such as security,

converged networks, quality of service (QoS), virtual privatenetworks (VPN), and broadband technologies.

Audience:

A CCNP candidate should have 18-24 months of hands-onnetworking experience. This advanced certification is for

professionals who wish to demonstrate their expertise in

configuring, troubleshooting, and administering Cisco networks.

Related Job Titles:

Network Administrator, Network Analyst, Data Communication

Analyst


CCNA and 3 exams required

Exams:

642-892 BSCI and BCSM Composite

642-825 ISCW

642-845 ONT

Related Training:

Building Scalable Cisco Internetworks (BSCI)

Building Cisco Multilayer Switched Networks (BCMSN)

Implementing Secure Converged Wide Area Networks

(ISCW)

Optimizing Converged Cisco Networks (ONT)




As a Cisco Learning Associate Partner, New Horizons employs Certified Cisco

Systems Instructors and delivers Cisco authorized and approved content, includingproduct-specific training, technology training and Cisco certification-preparationcourses. New Horizons was named the winner of Cisco's 2008 Learning Partner of

the Year Award - US/Canada.

CISCO CERTIFIED VOICE PROFESSIONAL (CCVP)

The Cisco Certified Voice Professional certification validates

advance knowledge and skills required to integrate into

underlying network architectures. Furthermore, this certification

validates a robust set of skills in implementing, operating,configuring, and troubleshooting a converged IP network.

With a CCVP certification, a network professional can help

create a telephony solution that is transparent, scalable, and

manageable. The CCVP curriculum focuses on Cisco UnifiedCommunications Manager (formerly Unified CallManager),

quality of service (QoS), gateways, gatekeepers, IP phones, voiceapplications, and utilities on Cisco routers and Cisco Catalyst

switches.

Audience:

This is an advanced course for candidates with hands-on

networking and voice management experience who want to

demonstrate their knowledge of Cisco voice related technologies.

Related Job Titles:

Network Architect, Senior Network Administrator, Senior Voice

Technician


CCNA Voice and 5 exams required

Exams:

642-436 CVOICE Cisco Voice over IP (CVOICE v6.0)

642-446 CIPT1642-642 QoS

642-456 CIPT2

642-426 TUC

Related Training:

Cisco Voice over IP (CVOICE v6.0)

Cisco Voice over IP fundamentals (CVF v1.0)

Implementing Cisco Unified Communications ManagerPart 1 (CIPT1 v6.0)

Quality of Service (QoS)

Implementing Cisco Unified Communications ManagerPart 2 (CIPT2 v6.0)

Troubleshooting Cisco Unified Communications Systems(TUC v1.0)

Also see: Cisco Certified Security Professional (CCSP) on pg.28.



28/52

Information Security



Security threats are increasing in number and severity, and the gap between the need for security professionals and qualifiedIT personnel is the largest of any IT specialty, according to a 2008 CompTIA study. Even in a troubled economy, most

businesses plan to maintain or increase their investment in security.

GENERAL SECURITYCOMPTIA SECURITY+

The CompTIA Security+ certification designates knowledgeable

professionals in the field of security.

Audience:

This certification is appropriate for IT professionals with a

responsibility for network security. It is recommended that

CompTIA Security+ candidates have at least two years oftechnical networking experience.

Related Job Titles:

System Administrator, Security Administrator, Helpdesk SupportTechnician, Technical Support Specialist


1 exam required

CompTIA Network+ Certification recommended but not required

Exams:

CompTIA Security+ SYO-201

Related Training:

CompTIA Security+ Prep

CISCO CERTIFIED SECURITY PROFESSIONAL (CCSP)

With Cisco Certified Security Professional (CCSP) certification,

a network professional can secure and manage network

infrastructures to protect productivity and reduce costs. Thecontent emphasizes topics such as perimeter security, virtual

private networks, and intrusion protection as well as how tocombine these technologies in a single, integrated network

security solution.

Audience:

Cisco CCSP certification is geared toward Network Engineers

and Information Security Professionals who are installing,

configuring, and managing Cisco security products.

Related Job Titles:

Security Specialist, Security Administrator


3 required exams and 1 elective exam, plus CCNA

Exams:

642-504 SNRS

642-524 SNAF

642-533 IPS

Related Training:

Securing Networks with Cisco Routers and Switches(SNRS)

Securing Networks with ASA Foundation (SNAF)

Implementing Cisco Intrusion Prevention System (IPS)

Elective Exams (choose 1):

642-591 CANAC

642-545 MARS642-515 SNAA

Related Training:

Implementing Cisco NAC Appliance (CANAC)

Implementing Cisco Security Monitoring, Analysis, and

Response System (MARS)

Securing Networks with ASA Advanced (SNAA)

Information Secu


30/5229


CISSP: CERTIFIED INFORMATION SYSTEMS SECURITY PROFESSIONAL

If you plan to build a career in information security one of

todays most visible professions and if you have at least fivefull years of experience in information security, then the CISSP

credential should be your next career goal.

The CISSP was the first credential in the field of informationsecurity, accredited by the ANSI (American National Standards

Institute) to ISO (International Standards Organization) Standard17024:2003. CISSP certification is not only an objective measure

of excellence, but a globally recognized standard of achievement.

Related Job Titles:

System Engineer, Security Specialist


1 exam required, plus: four years of full-time experience in

information security or three years plus a B.S. degree. View

complete certification requirements at www.isc2.org.

Exams:

CISSP Certification

Related Training:

Certified Information Systems Security Professional

Certification Prep

EC-COUNCIL CERTIFICATIONS

The International Council of Electronic Commerce Consultants (EC-Council) is a member supported professional organization.

The purpose of the EC-Council is to support and enhance the role of individuals and organizations who design, create,manage, or market Security and E-Business solutions.

EC-Council offers the popular Certified ethical hacker (CEH) and Computer Hacking Forensic Investigator (CHFI) certifications.

EC-Council certification standards cover appropriate industry standards while remaining as vendor neutral as possible.Naturally some content is technology or vendor specific, but as a rule, only widely adopted technologies and standards are

covered.

COMPUTER HACKING FORENSICS INVESTIGATOR

Computer hacking forensic investigation is the process of

detecting hacking attacks and properly extracting evidence to

report the crime and conduct audits to prevent future attacks.Computer forensics is simply the application of computer

investigation and analysis techniques in the interests ofdetermining potential legal evidence. Evidence might be sought

in a wide range of computer crime or misuse, including but

not limited to theft of trade secrets, theft of or destruction ofintellectual property, and fraud. CHFI investigators can draw

on an array of methods for discovering data that resides in a

computer system or recovering deleted, encrypted, or damagedfile information.

Related Job Titles:

Computer Forensics Investigator, Security Specialist, Security

Administrator, Security Consultant


1 exam required

Exams:

Exam 312-29: Computer Hacking Forensics Investigator

Related Training.

Computer Hacking Forensics Investigator

nformation Security



CERTIFIED ETHICAL HACKER

The goal of the ethical hacker is to help the organization takepreemptive measures against malicious attacks by attacking

the system himself; all the while staying within legal limits. This

philosophy stems from the proven practice of trying to catcha thief, by thinking like a thief. As technology advances and

organizations increasingly depend on technology, informationassets have evolved into critical components of survival.

The CEH Program certifies individuals in the specific network

security discipline of Ethical Hacking from a vendor-neutralperspective. The Certified Ethical Hacker certification will fortify

the application knowledge of security officers, auditors, securityprofessionals, site administrators, and anyone who is concerned

about the integrity of the network infrastructure. A CertifiedEthical Hacker is a skilled professional who understands and

knows how to look for the weaknesses and vulnerabilities in

target systems and uses the same knowledge and tools as amalicious hacker.

Related Job Titles:

Computer Forensics Investigator, Security Specialist, Security

Administrator, Security Consultant


1 exam required

Exams:

Exam 312-50: Certified Ethical Hacker Certification

Related Training.

EC-Council Certified Ethical Hacking

CERTIFIED SECURITY ANALYST

EC-Council Certified Security Analyst (ECSA) complements

the Certified Ethical Hacker (CEH) certification by exploring the

analytical phase of ethical hacking. While CEH exposes the learnerto hacking tools and technologies, ECSA takes it a step furtherby exploring how to analyze the outcome from these tools and

technologies.

Related Job Titles:

Computer Forensics Investigator, Security Specialist, SecurityAdministrator, Security Consultant


1 exam required

Exams:

Exam 412-79: Certified Security Analyst Certification

Related Training.

EC-Council Certified Security Analyst / LPT

Information Secu

55% of hiring managers

think certification is acriterion for hiring.


32/52

Programming

& Development



MICROSOFT VISUAL STUDIO 2008 AND THE .NET FRAMEWORK

Make sure hiring managers and project leads notice you! By earning a Microsoft Certification in Microsoft Visual Studio, you

gain hands-on experience and industry-recognized validation of your understanding of features and key technologies

Documents

Certification Guide 09