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Certified Manager CertificationGet Trained • Get Certified • Get Recognized
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About ICPM The Institute of certified Professional Managers (ICPM) is an educational institute and business center of James Madison University located in Virginia, USA. ICPM has a 38 year history of developing managers, supervisors, and leaders to enhance performance and lead effectively in today’s workplace.
With over 11.000 managers certified worldwide, the Institute of Certified Professional Managers is the largest management certifying body in the United States. Both managers and employers benefit from the high level of knowledge, confidence, and professionalism Certified Managers Possess.
Certified Manager (CM®) ProgramThrough a comprehensive, 3 module program of training and assessment, ICPM certifies a level of management competency and leadership potential which is recognized worldwide by the Certified Manager (CM®) credential. CM certification is appropriate for managers and supervisors working in all industries. The CM body of knowledge covers the following essential skills and content areas: Management Fundamentals, Planning, Organizing, Leading and Controlling. CM certification is highly sought after in today’s workplace because:
• It enhances management and leadership knowledge, skills and ethics• It develops confidence and improves on-the-job performance • It verifies a level of management competency and leadership potential• It demonstrates a commitment to continuing professional development• It offers a competitive edge for employee selection and advancement• It adds credibility to organization that invest in quality management
Why Certification?Certification has long been a mark of competency and credibility.Project Management Professionals (PMPs), Chartered Financial Analysts (CFAs), and Microsoft Certified Professionals (MCPs) have all successfully used certification in their respective fields to distinguish them from their colleagues.Now managers can obtain professional recognition with the (CM) certification.
For Individuals, CM Certi�cation• Builds management knowledge & skills.• Reflects professional achievement.• Enhances career opportunities and advancement.
For Employers, CM Certi�cation• Confirms management competence.
• Demonstrates professional commitment.
• Sets standards for quality management.
Earn CM certi�cation in three easy steps
Step 1: Get Trained
Training for The CM Exams
Delivered through HR Pulse’s professional trainers. Classes are arranged and facilitated by setting flexible schedules and convenient locations.
Training Materials for the CM Program include:
• Study Manuals:
Three manuals titled Management Skills I, II and III contain core content, integrated case examples, application based exercises and management glossaries.
• Training Methodology: The training sessions are held through the usage of Power-Point slides , practice quizzes, chapter reviews, and other study aids.
Content of the CM program integrates contemporary management theory with the more traditional management approach of planning, leading, organizing, and controlling.
The Certi�ed Manager Body of Knowledge (BOK)The Certified Manager BOK is organized into 3 modules. The knowledge domains of each module are assessed by a corresponding CM certification exam (three exams in total). Eligibility requirements must be met and three CM certification exams passed to earn the CM certification.
Management Skills I: Foundations of ManagementProvides fundamental leadership and management skills and knowledge.
Content Includes
• Management Today
• Manager or Leader?
• Ethics and Social Responsibility
• Managing in the Global Environment
• Managing for Sustainability
• Promoting Effective Communication
• Decision Making
• Using Information Technology
• Working within the Legal Environment and Managing Risk
• Understanding how Economics affects Business
Management Skills II: Planning & OrganizingProvides fundamental leadership and management skills and knowledge.
Content Includes
• The Manager as a Planner and Strategist
• Value-Chain Management: Functional Strategies for
Competitive advantage
• Project Management
• Managing Organizational Structure and Culture
• Building Teams and Work Groups
• Human Resource Management
• Managing a Diverse Workforce
• Coaching and Providing Feedback for Improved Performance
• Networking and Mentoring
• Planning and Facilitating
• Effective Meetings
Management Skills III: Leading & ControllingProvides fundamental leadership and management skills and knowledge.
Content Includes
• Leadership
• Motivation
• Managing Change
• Managing Conflict, Politics and Negotiation
• Managing Misbehavior
• Time and Stress Management
• Organizational Control
• Operations Control
• Understanding Accounting and Financial Information
• Financial Management
Step 2: Get Certified
Application
The application serves as an audit of the applicant's education and experience. It determines eligibility to take the CM certification exams based on a point system therefore a candidate must have at least 10 points.
• Education points: are rewarded for high school completion, college degree andnon-degree programs and management training (including CM preparatory classes).
• Experience points: are warded for managerial, non-managerial, general business, leadership and teaching experience. It is verified by reference statements signed by former employers.
Applicants that meet either the education or experience requirement, but not
both, may apply to the CM program as an associate CM. Associate CMs can earn
full CM status by fulfilling the deficient requirement and providing
documentation to ICPM.
Applications may be completed through HR Pulse team for approvals.
Applicants are notified by letter or email their eligibility to participate in the CM program.
Step 3: Get Recognized
After successfully passing the
CM exams, your achievement
will be recognized by friends,
family, co-workers, clients,
senior management, and the
business community.
• A congratulatory letter
• CM certificate issues by ICPM/College of Business/James Madison university-USA
• CM lapel pin
• Copy of the ICPM code of ethics
• Entitled to use the title "Certified Manager" and the registered CM title
designation (i.e. John Smith, CM).
ICPM recognizes CMs by sending press releases to local papers and announcement
letters to designated parties and the names of new CMs are also published in
ICPM's bi-annual newsletter.
New CMs receive:
Exam Content & FormatThe CM exams assess analytical skills, knowledge and decision making skills. Exams may be taken on the ICPM e-Learning Center at any time and using any computer with internet access. Exams are password - protected for security and are to be taken without assistance from others, notes, or reference materials of any kind. All exam questions are multiple-choice. A maximum of 120 minutes is allowed for the completion of each exam.
Separate versions of the CM exams are offered for US and International customers and differ from one another in length and content. US exams contain 120 questions and are taken by applicants who live and work in the USA and by US Military personnel.
International exams contain 100 questions and are administered to applicants who live and work outside the USA. US - specific content, such as US laws and regulations are not covered by these exams.
Grades and GradingExams are scored as pass or fail. Online exams give immediate pass/fail results
upon completion. These results are confirmed by an official grading which occurs
on the 16th of each month or the next business day. Official results are emailed
immediately thereafter.
Official results include detailed feedback to highlight both strengths and
weaknesses on specific content areas. Applicants who pass an exam can use this
feedback to help them address their areas of weakness, and those who fail can
use it to prepare to retake the exam.
SchedulingICPM offers the ultimate in testing flexibility by making exams available 7 days a
week, 365 days a year. Test takers may choose times and dates for exams that fit
their schedules and notify ICPM when they are ready to test.
Reliability & ValidityThe CM exams are highly valid and reliable , as proven by regular psychometric
testing. Reliability measures the exam's consistency or ability to produce similar
scores each time a test taker attempts the exam under similar conditions.
Validity measures the quality of the exam in assessing competency.
“ Certifcation verifies that a candidate is qualified to a pre-determined industry standard without regard to where the candidate learned the standard of practice” Institute for Credentialing Excellence (ICE)
Register & Get Started today
