News from Waste Management’s Chaffee Landfill

WM Chaffee Landfill10860 Olean RoadChaffee, NY 14030 For information about our facility or to arrange a tour, call us at 716-496-5192, ext. 3433.

Manager’s reportAs North America’s leading providerof comprehensive waste managementservices, our company works hard tomaintain its leadership position in adynamic industry. Early this year webegan a company-wide transformationwhose goals are: 1) to know moreabout our customers and how to serv-

ice them than anyone else; 2) to use technology to extractmore value from the materials we manage, and 3) to contin-uously improve our operational efficiency. Around our com-pany today an enormous amount of effort is being devotedto these goals, and I believe our customers and the commu-nities we serve will be noticing the differences.

From where I sit I can already see progress in each of theseareas. Our regional approach to customer service is benefit-ing customers all over western New York. We’re extractinglarger amounts of landfill gas and converting it into electric-ity to feed the power grid. And as the local landfill operator,we know that efficiency is the name of the game in our endof the business, from planning to permitting to implementa-tion and maintenance.

Here are just a few examples of the progress we’re making:• We’re currently building Cell 3 at the landfill, a new 10-acre area where we’ll begin depositing waste later thisyear. As part of that construction, we are replacing twoleachate tanks with a more streamlined storage system tofree up space for future development.

• In anticipation of already permitted future development inour eastern borrow area, we are creating new sedimenta-tion ponds there. This complies with regulatory require-ments to establish stormwater management one year inadvance of construction activities, and positions us toexecute our development plans in an efficient way.

• We’re converting our odor control system with the addi-tion of new technology. The new system employs organicoils and does not need water, as does our older system,

which means that we will be able to run the new systemas needed on a year-round basis. The first portion of thissystem, along approximately 1,500 feet of fence line onHand Road, will be up and running in August.

• Permitting activities with the Town for our proposed liquidsolidification system are continuing. This system will behighly efficient to install, operate and maintain, and willexpand the range of disposal solutions we can offer ourcustomers in this region. In addition, it will give us theopportunity to create relationships with brand-newcustomers.

So even though our transformation goals are stated inambitious terms, and they apply to different parts of ourcompany in different ways, I can tell you that they’re alreadyinfluencing our culture, our approach to our customers, andthe things we’re doing today to enable better operationstomorrow.

You can get a good look at these and other improvementswe’re making at our tenth annual Bar-B-Q & Open Houseon Friday, August 5. As always, it will be informative andfun—I hope you can join us!

Tom Lewis, District Manager

Staff membersTom Lewis, District Manager - (716) 492-3401Tammy Souter, Administration - (716) 492-3403Mike Glasner, Compliance Specialist - (716) 492-3414Eileen Carbone, Sales - (716) 754-0457Sue Brocious, Scale House - (716) 492-3420Chris Balbierz, Operations Manager - (716) 492-3416

Other important numbersOdor Hotline - (716) 492-3432Information Line - (716) 492-3433New York State Department of Environmental Conservation - James Sacco - (716) 851-7220Hauling Company and Customer Service - (716) 496-5000

Waste Management NewsFor our neighbors in Sardinia Volume 8, Number 2 • July, 2011

In this issue• Take the tour - online! . . 2• Earth Spirit wins grant . . 2• Scholarship winners . . . . 3• How to reach us . . . . . . . 4

WM Chaffee Landfill10860 Olean RoadChaffee, NY 14030

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News from Waste Management’s Chaffee Landfill July 2011

Printed on recycled paper.

ECRWSSPostal Customer

How to reach us10TH ANNUAL BAR-B-Q

AND OPEN HOUSEFriday, August 5

3:00 pm to 7:00 pmAt the landfill

• Education • Entertainment • • Food • Prizes •Please join us!

RSVP by July 29 to Tammy Souter(496-5192 ext. 3434;TSouter@wm.com).

Please join us atour 10th Annual

Bar-B-Q & Open House!

Friday, Aug. 5, from3:00 to 7:00 pm

District Manager Tom Lewis (at left) presents a $5,000 checkto Earth Spirit, represented by (from Lewis’ left) Co-FounderSandy Geffner, Naturalist Mary Jo Graham, and Co-DirectorScott Lembitz. They were joined by participants in Earth Spirit’sSigns of Spring Hike at the Chaffee Wildlife Preserve in May.Earth Spirit plans to use the funds to support its educationalprogramming and trail development at the Preserve.

Anyone wanting to learn more about the Chaffee Landfill isalways welcome to give us a call. But there’s an even moreconvenient option for learning about our facility—ourwebsite.

Located at http://chaffeelandfill.wm.com, our websiteprovides an extensive range of information for both com-munity members and customers. In addition to basic infor-mation like our hours of operation and the materials we

accept, you can find details about how our landfill is de-signed and constructed, the environmental protections wemaintain, and our approved site development plans. NewYork State Department of Environmental Conservation re-ports and correspondence are posted online as well, alongwith the permit documents and manuals that govern ouroperating procedures.

Our customers can find descriptions of each specific typeof waste we’re permitted to receive. And of course thereare links to a variety of educational and reference materials,electronic copies of our old newsletters and full contact in-formation.

So if you can’t stop by for a visit, it’s likely you can findwhat you’re looking for online.The Chaffee Landfill’s website can be found at http://chaffeelandfill.wm.com

The site even includes access to our permit documents.

Take the tour - online!

Earth Spirit receives grantfrom Waste Management,Keep America Beautiful

2011 Waste Management scholarship winners

News from Waste Management’s Chaffee Landfill July 2011

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Congratulations and best of luck in their college and professional careers to three recent graduates ofPioneer High School:• Adam Morgan, WM Environmental Scholarship award winner• Staci Mingle, WM Genesee Community College General Studies Scholarship award winner• Hannah Schurr, WM Genesee Community College Environmental Studies Scholarship award winner