Challenges in the Implementation of Enterprise GIS – TNB’s Experiences

Malaysia Geospatial Forum 2012

What is CGIS ?CGIS stands for Corporate Geospatial Information System.Project is to be implemented by ICT Division jointly with other Divisions: Distribution, Transmission, Generation, Planning and Corporate Services.CGIS Project Implementation is to be based on the JEK Approved 10 - Year CGIS Master Plan.Software chosen for implementation is GE Smallworld. This software has been implemented in several utility companies such as Singapore Power, China Light Power, Syarikat Air Johor, Gas Malaysia, PowerGen (UK), Duke Energy (USA), TransGrid (Australia) and Horizon Energy (NZ).

Introduction to CGIS

ChronologyChronology

3

The CGIS Project concept was approved by ICT GC (ICT Governance Council)

Formulation of TNB’s 10 years GIS Master PlanFormulation of TNB’s 10 years GIS Master Plan

Approved master plan for implementationApproved master plan for implementation

Board Tender Committee approved the selection of the System Implementer and Solutions

CGIS foundation Project (2009-2013) and CGIS Full Deployment

Better Customer Service DeliveryBetter Customer Service Delivery

• Facilitate faster delivery of supply to newcustomers

• Facilitate faster recovery of power breakdowns

Better Assets Management

• Provide overview of system network, useful in crisis management and disaster recovery

• Facilitate in planning, construction, O&M of TNB assets

• Use information on land/geographical conditions for construction of new assets

Enhance Productivity

• Enhance engineering capability

• Data shareable among divisions thus, increase synergies

• Achieve world-class standard

Lower Support Costs

• Standard GIS platform will save cost of support and maintenance

Why Do We Need CGIS? (TNB Management’s Perspective)

Project Information & StatisticsProject Information & Statistics

Project Duration Foundation Period : 2009-2013 Full Deployment : 2014-2019

Parties Involved : TNB Team, System Integrator, SOA Vendor, Business Process Consultant, Data Digitization Vendor, Map Vendor & Device Suppliers

TNB Full-Time Project Team Members : 50 TNB Data Management Team Members : 80 System Integrator Team Members : 40 Digitizers : 40

Users Current Users : 500+ Total Expected Users (By 2013) : 1000+

Processes Number of CGIS Related Processes : 96 Major Processes

- System and Implementer selection

2019

DefineRoadmap

2010 2012 2014 2016

GIS Foundation

GIS Full Deployment

- More functions

- More users and locations

1 2 3

1

2 3

2008

- CGIS Roadmap review

- Required functions

- System Stabilization

Roadmap StrategyRoadmap Strategy

Define Roadmap To ensure the implementation of GIS in TNB is looked at in

a holistic manner. To ensure each Division will embark on a program that is in

sync with each other and with the overall corporate strategy.

To ensure expenditure and benefits can be managed efficiently.

GIS Foundation – 4 Years All the prioritized functionalities will be implemented,

focusing on the area of Selangor, Kuala Lumpur and Putrajaya.

For Transmission Division, Planning and Generation Division, the scope of assets will be nation-wide but the usage of the functions will be limited.

This foundation project is critical to ensure that TNB is ready with a robust solution and support structure before being rolled out to other areas.

GIS Full Deployment Once the foundation is complete, CGIS will embark to

deploy the GIS functions to all other states. The functionalities and support structure would be fully

tested and operational, therefore reducing the risk of deployment issues.

Roadmap StrategyRoadmap Strategy

Challenges (1)Challenges (1)

Challenges (2)Challenges (2)

GIS

SCADA

DMS

Metering and

Billing

Planning (Dist,

Trans)

Load Forecast

Inventory

SAP

CMS

OMS

Challenges (3)Challenges (3)

Challenges (4)Challenges (4)

Challenges (5)Challenges (5)

Success CriteriaSuccess Criteria Top Management Support

Availability of the 10 – Year GIS Master-Plan

Establishment of Proper Project Structure

Formulation of A Comprehensive Change Management Program - Communication and Training Plan

Appointment of CGIS Account Managers for each Districts in Distribution Division (being the largest division in TNB) Handholding session for users based on request Frequent issue resolution meeting with users Workshops

Managing Customer’s Expectations

Thank You