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and Intervention Strategies Laura A. Flashman, Ph.D., ABPP Associate Professor of Psychiatry Neuropsychiatry Section, Neuropsychology Program and Brain Imaging Laboratory, Department of Psychiatry,Dartmouth- Hitchcock Medical Center, Lebanon, NH & New Hampshire Hospital, Concord, NH

Challenging Behaviors: Assessment and Intervention Strategies

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Challenging Behaviors: Assessment and Intervention Strategies. Laura A. Flashman, Ph.D., ABPP Associate Professor of Psychiatry Neuropsychiatry Section, Neuropsychology Program and Brain Imaging Laboratory, Department of Psychiatry,Dartmouth-Hitchcock Medical Center, Lebanon, NH - PowerPoint PPT Presentation

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Page 1: Challenging Behaviors: Assessment  and Intervention Strategies

Challenging Behaviors: Assessment and Intervention StrategiesLaura A. Flashman, Ph.D., ABPP

Associate Professor of Psychiatry

Neuropsychiatry Section, Neuropsychology Program and Brain Imaging Laboratory, Department of

Psychiatry,Dartmouth-Hitchcock Medical Center, Lebanon, NH

& New Hampshire Hospital, Concord, NH

Page 2: Challenging Behaviors: Assessment  and Intervention Strategies

What are “Challenging Behaviors”?

Related to Personality Changes– Impulsivity, Intrusiveness, Poor Boundaries,

Irritability, Emotional Lability, Low Frustration Tolerance

Aggression– Self injurious behavior, hurting others

Page 3: Challenging Behaviors: Assessment  and Intervention Strategies

What are “Challenging Behaviors”?

Related to “Deficit Syndromes”– Isolation, withdrawal, apathy, low motivation

Related to Cognitive Changes– Poor judgment, inability to comprehend

consequences, poor decision making, perseveration, impaired memory and concentration, difficulty adjusting to the unexpected

Page 4: Challenging Behaviors: Assessment  and Intervention Strategies

Ways to Deal with Challenging Behaviors

Medications

Behavioral Programs

Cognitive Remediation Strategies

Page 5: Challenging Behaviors: Assessment  and Intervention Strategies

Applied Behavioral Analysis (ABA)

Goal: To increase or decrease a particular behavior, to improve the quality of a behavior, to stop an old behavior or teach a new behavior

General Uses: Can address a broad spectrum of human behavior– Increasing productivity in the workplace– Teaching children– Precise training of military personnel– In our case, handle the challenging behaviors

associated with TBI

Page 6: Challenging Behaviors: Assessment  and Intervention Strategies

Seven Essential Elements of anABA-based Program (Baer, Wolf & Risely (1967)

1. Must be applied (i.e., behaviors focusing on should have some social significance).

2. Must be behavioral (i.e., environment and physical events should be recorded with precision).

3. Must be analytic (i.e., convincing evidence that the intervention is responsible for the change in behavior).

4. Must be technological (i.e., techniques could be duplicated by another).

Page 7: Challenging Behaviors: Assessment  and Intervention Strategies

Seven Essential Elements of anABA-based Program

5. Must be conceptually systematic (i.e., there should be relevance to established and accepted principles).

6. Must be effective (i.e., should seek to change the targeted behavior to a meaningful degree).

7. Should display some generalizability (i.e., seen in a variety of settings or to related behaviors).

Page 8: Challenging Behaviors: Assessment  and Intervention Strategies

Six Steps for a Solid Applied Behavioral Analysis

1. Identify Target Behaviors

2. Measure the Behavior

3. Analyze the Behavior – A B C’s

4. Develop an Intervention

5. Program Generalization of the Behavior

6. Empirically Evaluate the Results

Page 9: Challenging Behaviors: Assessment  and Intervention Strategies

Behavioral Terminology

Behavior – any observable and measurable act

Target Behavior – the particular behavior you have identified for change

Behavioral assessment – a description of the frequency, duration, and conditions related to a target behavior

Page 10: Challenging Behaviors: Assessment  and Intervention Strategies

Identification of Target Behavior(s)

Choose your battles

Start with reasonable goals (“3 shall be the number”)

Track appropriately

Page 11: Challenging Behaviors: Assessment  and Intervention Strategies

Once the Target Behavior is Identified…….

We need to learn all we can about this behavior

Is it a behavior we want to increase? Is it a behavior we want to replace?

– Inadequate in meeting an individual’s needs?

– Inappropriate in the current environment?

Page 12: Challenging Behaviors: Assessment  and Intervention Strategies

Behavior “Modification”

Modification of behavior is most effective if the motivation behind the behavior can be determined

Once motivation is known, once we understand the need that the individual is trying to meet, we can develop and teach a more appropriate replacement behavior

Page 13: Challenging Behaviors: Assessment  and Intervention Strategies

Available Tools of ABA

Functional Behavioral Assessment: a precise description of a behavior, its content and its consequences

Goal: Better understand the behavior and the factors that influence it

Starts with a Baseline Period – a specified time period when the frequency, duration, or intensity of the target behavior is tracked prior to the implementation of an intervention

Page 14: Challenging Behaviors: Assessment  and Intervention Strategies

Behavioral Terminology: The ABCs of ABA

Antecedent: the stimulus or situation to which the individual responds

Behavior: the behavior (target behavior) we see exhibited by the individual

Consequence: the stimulus or stimuli that the individual receives, or that s/he is stopped being subjected to, as a result of the behavior

Page 15: Challenging Behaviors: Assessment  and Intervention Strategies

Functional Behavioral Analysis

Begins as an assessment, but includes the step of systematically altering the antecedents to and consequences of the behavior to determine which are the driving forces behind the behavior

Page 16: Challenging Behaviors: Assessment  and Intervention Strategies

Functional Behavioral Analysis

The first step: Carefully observe and precisely describe the behavior the individual is exhibiting, and the events and stimuli in the environment both BEFORE and AFTER that behavior (i.e., Identify the ABCs)

Observe and describe the behavior across a wide sample of environments and occasions

Page 17: Challenging Behaviors: Assessment  and Intervention Strategies

Functional Behavioral Analysis

The second step: Look for trends in the occurrences of the behavior, for stimuli that may be evoking it, or the needs the individual is attempting to fill by exhibiting this behavior

Form hypotheses about the behavior and the function it is fulfilling

Challenge these hypotheses by systematically altering the environment to determine which are influencing the behavior

Page 18: Challenging Behaviors: Assessment  and Intervention Strategies

Motivations/Purposes of Challenging Behaviors

To gain attention from someone To gain a tangible consequence (a treat,

token, money, favorite video, etc). To gain a secondary consequence (to get

warmer if one is cold, colder if one is hot, to gain some sensory consequence)

To self-regulate one’s emotions (way to calm down if upset, to raise one’s arousal level if depressed)

Page 19: Challenging Behaviors: Assessment  and Intervention Strategies

Motivations/Purposes of Challenging Behaviors

To escape from or avoid an undesirable situation– Often in anticipation of a request to work, go to an

activity, communicate, be in an environment they find uncomfortable, loud, overstimulating, etc.

To make a comment or declaration (about one’s environment, perceptions or emotions)

To fill a habitual need, in a way that no longer works

Page 20: Challenging Behaviors: Assessment  and Intervention Strategies

Most Important Factor in Success of an ABA Program

CONSISTENCY

Page 21: Challenging Behaviors: Assessment  and Intervention Strategies

Behavioral Terminology

Discriminative Stimulus – the instruction or environmental cue to which we would like the individual to respond

Response – the skill or behavior that is the target of the instruction/cue

Reinforcing Stimulus – a reward designed to motivate the individual to respond and respond correctly

Example: I ask Cathy to get up and get ready for work in 5 minutes (DS), she does (R), and she gets to watch TV while eating breakfast (SR).

Page 22: Challenging Behaviors: Assessment  and Intervention Strategies

The Discriminative Stimulus

A specific environmental event or condition in response to which we would like an individual to exhibit a particular behavior (teach a person what to do when a particular thing occurs)

Goal: Help individual begin to discriminate certain stimuli from the background noise of every day life – as something important

Page 23: Challenging Behaviors: Assessment  and Intervention Strategies

The Discriminative Stimulus: Guidelines

Make sure you have the individual’s attention Instructions should be simple and clear;

concisely communicate only the most salient information

Be consistent in beginning stages; can be varied in many settings to encourage flexibility and generalizability as response occurs more regularly

Repetition of the instruction should be avoided (preset limits – e.g., 2 cues, 3 prompts)

Page 24: Challenging Behaviors: Assessment  and Intervention Strategies

The Response The response is the behavior the individual exhibits after

AND AS A RESULT OF the discriminative stimulus. If person is reacting to other stimuli, need to look at other factors (environment too distracting, person not attending?)

Be very clear about what the correct response is (“Sarah will pick up all the clothes on the floor in her room

and place them in the laundry basket within 1 minute of the request.”)

3 possible responses: Correct, Incorrect, No Response

Page 25: Challenging Behaviors: Assessment  and Intervention Strategies

Correct Responses are Reinforced Reinforcing Stimuli are environmental events

that occur after a behavior that increase the likelihood of that behavior occurring in the future

Treats, praise, special privileges, music, trips, almost anything can be used as reinforcement if it serves to increase the occurrences of a particular behavior (positive reinforcement)

Page 26: Challenging Behaviors: Assessment  and Intervention Strategies

Types of Reinforcers Primary Reinforcing Stimuli are unconditioned

– Events or rewards whose value are intrinsically realized (food, water, warmth, etc)

– Advantages: Value does not need to be taught, will not extinguish

– Disadvantages: Subject to satiation after relatively short periods of time, not representative of the natural environment

Page 27: Challenging Behaviors: Assessment  and Intervention Strategies

Types of Reinforcers Secondary Reinforcing Stimuli are conditioned

– Intrinsically neutral but become reinforcing through association– Can be social in origin (praise, smiles, sense of accomplishment)

or a token economy (earning tokens (e.g., money) for desirable behaviors; each one is a step towards acquisition of a primary reinforcer)

– Advantages: more convenient to use, lessens the need for proximity, more reflective of natural environments, can broaden a person’s interests, can increase length of time between presentation of reinforcers (token economy)

– Disadvantage: Need to be taught, must be maintained by repairing to primary reinforcer to reestablish interest sometimes

Page 28: Challenging Behaviors: Assessment  and Intervention Strategies

Types of Reinforcers Positive Reinforcement: presentation of positive

events after a particular behavior to increase the likelihood that the behavior will occur in the future

Negative Reinforcement: removal of aversive events after a particular behavior to increase the likelihood that the behavior will occur in the future (e.g., alarm goes off, you get up and shut if off, get ready for work)

Page 29: Challenging Behaviors: Assessment  and Intervention Strategies

Differential Reinforcement: involves reinforcing almost any positive response (successively closer approximations of the correct behavior) to some degree, but providing very strong reinforcement when the person completely exhibits the target behavior or skill

Types of Reinforcers

Page 30: Challenging Behaviors: Assessment  and Intervention Strategies

4 Types of Punishment

Goal: introduction of negative or removal of positive stimuli to DECREASE a particular behavior

Time out: removal of the individual from any positive stimuli (need to know motivation behind behavior. If a person screams when asked to go to work, and he gets put in time out, behavior may be encouraged, not discouraged)

Page 31: Challenging Behaviors: Assessment  and Intervention Strategies

4 Types of Punishment

Extinction: the withholding of a previously available consequence (reinforcer) for a response – essentially, ignoring the behavior, which results in a decrease or weakening of response rate, duration, or intensity. Behavior may increase before it decreases.

Response Cost (token economy): tokens are lost for occurrences of undesirable behavior.

Aversive Stimuli: strongly negative behavior introduced after an undesirable behavior (spanking, scolding). As a rule, to be avoided, as can do more harm than good.

Page 32: Challenging Behaviors: Assessment  and Intervention Strategies

Alternatives to Punishment

Goal: Reducing difficult behaviors while encouraging more appropriate behaviors

Differential reinforcement of other behaviors (DRO): reinforcement for not engaging in the target for a specified interval of time (i.e., reading not hitting)

Differential reinforcement of alternative behaviors: reinforcement of behaviors which serve as alternative behaviors to the difficult behavior (i.e., count to 10)

Differential reinforcement of incompatible behaviors: reinforcement of behaviors which are incompatible with difficult behaviors (i.e., can’t be done simultaneously)

Page 33: Challenging Behaviors: Assessment  and Intervention Strategies

Guidelines for Reinforcement

If the reinforcement is to be consistent and effective, the criteria for the response need to be planned out in detail, understood and used consistently by all involved in the program

Consequences for correct and incorrect responses/ behaviors should be easily distinguishable

If reinforcement is being used after correct behavior, short-lived reinforcers should be used.

Page 34: Challenging Behaviors: Assessment  and Intervention Strategies

Reinforcement Schedules Continuous Reinforcement Schedule: one that

provides reinforcement after every correct response. Useful for teaching of new behaviors, when goal is to emphasize relationship between DS and associated R

Partial Reinforcement Schedule: one in which only some instances of the desired response are reinforced. Often produce more responses at a faster rate than continuous schedules. Useful for maintenance of learned behaviors, for increasing the production of those behaviors once learned, and for making reinforcement more natural

Page 35: Challenging Behaviors: Assessment  and Intervention Strategies

Token Economies

Useful for moving from a continuous reinforcement schedule, where the individual is rewarded after each correct/appropriate response, to a schedule where the individual must make several appropriate responses before being reinforced.

Good for building the ability to delay gratification, extending an individual’s attention span, increasing the amount of work produced in a given time period

Page 36: Challenging Behaviors: Assessment  and Intervention Strategies

Token Economies

Provides a TANGIBLE marker of progress

Can be effective with cognitively compromised individuals

Page 37: Challenging Behaviors: Assessment  and Intervention Strategies

Teaching Complex Behaviors

Shaping: the process by which successively closer approximations of a behavior are reinforced. Allows reasonable goals to be set and gives an individual many chances for success on the way to learning a new behavior or extinguishing an old, inappropriate behavior

Step Analysis: breaking down of a target behavior into smaller, more manageable steps which bring a person successively closer to that target behavior

Goal: Complete the first step, get reinforced, master it, the next step becomes the new goal, etc.

Page 38: Challenging Behaviors: Assessment  and Intervention Strategies

Teaching Complex Behaviors Chaining: the linking of component behaviors

into more complex, composite behavior Useful for teaching those behaviors that occur in

essentially the same order each time, and is especially useful for teaching self-help skills

Task Analysis: breaking down of a behavior into its component parts/behaviors

Example: Brushing teeth, morning ADLs

Page 39: Challenging Behaviors: Assessment  and Intervention Strategies

Techniques Used in Behavioral Programs

Behavioral momentum: a procedure in which before asking a patient to do something he/she is unlikely to do, staff first ask him/her to perform two simple tasks he/she is likely to do

Modeling: a procedure whereby a sample of a given behavior is presented to an individual to induce that individual to engage in a similar behavior

Page 40: Challenging Behaviors: Assessment  and Intervention Strategies

Techniques Used in Behavioral Programs

Redirection: a procedure whereby a patient who exhibits an inappropriate behavior is prompted to engage in a more appropriate alternative behavior

Page 41: Challenging Behaviors: Assessment  and Intervention Strategies

Staff Assistance to Maintain Consistency

Planned conflict resolution – a designated time to channel questions, grievances, and reinforce skills with specific staff

Modeling – a procedure whereby a sample of a given behavior is presented to an individual to induce that individual to engage in a similar behavior

Page 42: Challenging Behaviors: Assessment  and Intervention Strategies

Generalization of the Behavior

Generalization: the application of a behavior or sill across a number of environments or to a number of related behaviors

This can be very difficulty for individuals with TBI Therefore, instructions must be designed to

change over time, in content, and in context, to help increase generalizability of program

Page 43: Challenging Behaviors: Assessment  and Intervention Strategies

Data Collection

3 Keys to Success with Data:

1. Make the Data Useful– Helps shape the program, assess the efficacy, look for trends in

behavior

2. Make the Data Relevant to the Goals– Must be appropriate for the behavior being documented and for

the goals associated with that behavior

3. Make the Data as Painless as Possible– Find style of data collection that works for you

Page 44: Challenging Behaviors: Assessment  and Intervention Strategies

Data Collection – What to track?

Frequency: How often does the behavior occur over a specific period of time?– Pd of time chosen depends on behavior being tracked– Best used when the goal for a plan is to increase or

decrease the occurrences of a behavior

– Example: Mary will decrease the number of times she approaches the nurses station from 10 to 2 times per shift.

Page 45: Challenging Behaviors: Assessment  and Intervention Strategies

Data Collection – What to track?

Proportion: In what percentage of available opportunities did the behavior occur?– # of target behaviors that occur in a given # of

opportunities– Best used when the goal for a plan is to increase

the quality of a behavior

– Example: Josh will increase his use of his memory book from approximately 10% of available occasions to approximately 75% of occasions.

Page 46: Challenging Behaviors: Assessment  and Intervention Strategies

Data Collection – What to track?

Duration: For how long did the behavior occur?– Track for open-ended behaviors that you are trying to increase – Example: Susie will increase the time she can attend during

work without a prompt from 10 seconds to 3 minutes).

– Can also be used for behaviors one is hoping to decrease or eliminate, through differential reinforcement of lesser degrees of behavior (i.e., anger management strategies – how long before he uses one effectively).

– Example: Mark will use the counting technique to calm himself when someone tells him he can’t go off the unit, reducing the length of his tantrums from 3 minutes to 30 seconds.

Page 47: Challenging Behaviors: Assessment  and Intervention Strategies

Data Collection – What to track?

Intensity: To what degree was the behavior present?– Can be very subjective; best if some degree of

objectivity and specificity can be accomplished– Rating Scales often used; can be developed:

» 1: Bill shows some aversion to the request but complies within 10 secs.

» 2. Bill shows significant reluctance, is arguing, and has not complied within 10 secs.

» 3: Bill attempts to leave the area.» 4: Bill knocks over a chair or throws something.» 5: Bill makes physical contact with staff or peers.

Page 48: Challenging Behaviors: Assessment  and Intervention Strategies

Evaluation of the Results

Feedback from those implementing plan, and the individual

Have we decreased undesirable behaviors? Have we increased desirable behaviors, or

replaced undesirable behaviors with more acceptable behaviors?

HOW MUCH less frequently, intensely? Can the individual apply these behaviors,

strategies in more than one situation?

Page 49: Challenging Behaviors: Assessment  and Intervention Strategies

Evaluation of the Results

Evaluate, evaluate, evaluate

Tweak, tweak, tweak

Increase reinforcement intervals

Page 50: Challenging Behaviors: Assessment  and Intervention Strategies

STRATEGIES FOR HELPING INDIVDUALS WITH

COGNITVE IMPAIRMENTS

Page 51: Challenging Behaviors: Assessment  and Intervention Strategies

Neuropsychological Testing

To provide information about cognitive strengths and weaknesses

To provide Baseline Measurements

To make recommendations for Treatment & Behavioral Management

Page 52: Challenging Behaviors: Assessment  and Intervention Strategies

What it is not….

Neuropsychological testing = IQ

Neuropsychological testing = Academic testing

Neuropsychological testing = Cognitive Rehabilitation

Page 53: Challenging Behaviors: Assessment  and Intervention Strategies

When do you refer for a neuropsychological evaluation?

When there is a question about a person’s overall level of cognitive ability

When there is a question about what role a person’s cognitive functioning has on his/her behavior

To assess for deterioration over time

To assess recovery or effectiveness of medication/treatment

To plan for cognitive remediation strategies

Page 54: Challenging Behaviors: Assessment  and Intervention Strategies

Potential Issues to be Addressed Safety

– Can this person be left alone?– Can this person drive?

Independence– Can this person live alone?– Can this person manage their own money?– What supports need to be provided to maximize

independent living/provide the least restrictive environment?

Page 55: Challenging Behaviors: Assessment  and Intervention Strategies

Potential Issues to be Addressed

Employment– Can this person work in their previous capacity?– Can this person work at all?– In what type of job would this person succeed?– What accommodations can be made to maximize

success?

Page 56: Challenging Behaviors: Assessment  and Intervention Strategies

Information to be gathered

Precipitating Problem – what brings them to testing? Onset and duration, etc of problem – was there a specific precipitating event? Course of problem – slow progression, fast decline, in recovery phase?

Impacting on what every day life situations?

Page 57: Challenging Behaviors: Assessment  and Intervention Strategies

Information to be gathered Collateral Information – from significant others,

caregivers, school when appropriate– What do they see in terms of impact, where are the

problems, what does the course look like, etc.

Also use documentation such as medical records, school records, previous test scores, vocational records, such as job evaluations, and contact with physicians

Page 58: Challenging Behaviors: Assessment  and Intervention Strategies

Behavioral Observations Used in Planning

Orientation Physical signs – problems with speech

(productivity, fluency, prosody, aphasic symptoms, speed), motor, gait, vision/hearing

Motivation/Task Persistence/Frustration Tolerance/Effort

Level of distractibility/ability to follow directions Fatigue/Endurance Affective Status

Page 59: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Domains AssessedDuring Neuropsychological Evaluation

Attention Memory Somatosensory perception Visual-spatial functioning Language Executive function

Mood

Page 60: Challenging Behaviors: Assessment  and Intervention Strategies

Interpretation/Summary of Results Quantitative Data

– Appropriate Norms– Consideration of an individual’s own baseline

Qualitative Data– Boston Process Approach– Problem Solving Strategies– Testing the limits

One bad score does not a deficit make

Page 61: Challenging Behaviors: Assessment  and Intervention Strategies

How are Test Results Used?

Depending on the referral question, NP evaluation may:

•Provide a profile of strengths and weaknesses to guide future services.

* Confirm or clarify contributing factors to the profile.

* Document changes in functioning since prior examinations, including effects of treatment, spontaneous recovery.

Page 62: Challenging Behaviors: Assessment  and Intervention Strategies

How are Test Results Used?

*Clarify what compensatory strategies would help.

* Suggest possible interventions.

* Result in referrals to other specialists.

Page 63: Challenging Behaviors: Assessment  and Intervention Strategies

NP Deficits in TBI Acute (or time limited) NP difficulties

– Arousal, alertness, orientation– Post-traumatic amnesia – Aphasia and neglect

Chronic (long-term) Impairments– Attention– Memory– Executive functioning, concept formation, planning,

information processing speed

Page 64: Challenging Behaviors: Assessment  and Intervention Strategies

Overview: NP Deficits in TBI

Influenced by factors such as:–Type (penetrating or closed, focal or

diffuse)–Severity of injury–Site of injury–Length of time since injury–Age–Premorbid level of functioning

Page 65: Challenging Behaviors: Assessment  and Intervention Strategies

Common Cognitive Deficits following TBI

Slowed speed of information processing

Attention– Sustained attention– Attention span– Divided attention– Multiple processing

Page 66: Challenging Behaviors: Assessment  and Intervention Strategies

Common Cognitive Deficits

“Executive Functions”– Reasoning– Problem solving– Self-monitoring– Emotional and behavioral control/ modulation– Insight and judgment

Memory – Working memory– Short-term and long-term memory

Page 67: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Deficits after TBI While cognitive deficits have been reported in all

domains, deficits in attention/concentration, memory, and executive function are the most common following TBI due to their diffuse nature

There is also significant variability due to more focal injury. Frontal and temporal lobes are most vulnerable.

Deficits generally improve over time, although persistent deficits are seen after more severe injuries, and even after mild TBI (PCS)

Page 68: Challenging Behaviors: Assessment  and Intervention Strategies

Deficits resulting from TBI Changes in personality are frequent

due to frontal lobe injury, and can additionally impact on cognition

Cognitive and personality changes can result in difficulties in interpersonal relationships, maintaining jobs, and may lead to legal difficulties

Page 69: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Remediation: What is it?

A group of strategies intended to help persons with cognitive dysfunction to improve cognitive, perceptual, psychomotor and behavioral skills.

GOAL: To improve the individual's ability to function in work, academic, and community living environments.

Page 70: Challenging Behaviors: Assessment  and Intervention Strategies

SKILLS-TRAINING MODELRestorative Model

Views the brain as “plastic”

Practicing a task that requires a particular cognitive skill results in improvement and allows the individual to generalize the learned skill to similar tasks or tests of cognitive functioning

Individual learns cognitive skills by performing a variety of tasks

Page 71: Challenging Behaviors: Assessment  and Intervention Strategies

SKILLS-TRAINING MODELRestorative Model

Shows some utility in treatment of more basic or fundamental abilities such as attention, concentration, and mental speed

Problem: lack of generalizability between tasks performed in treatment and the expression of the skill in daily life

Page 72: Challenging Behaviors: Assessment  and Intervention Strategies

STRATEGY SUBSTITUTION MODEL: Compensatory Model

Presence of impairment is taken as a given and the individual is taught how to perform specific functions in a new way, taking into account the individual’s strengths and weaknesses

Focus on facilitating the return of functional activities by substituting an impaired function of a more intact ability

Page 73: Challenging Behaviors: Assessment  and Intervention Strategies

STRATEGY SUBSTITUTION MODEL: Compensatory Model

Helps individual to anticipate how their deficit may effect their functioning and develop strategies to compensate for them.

Requires adequate awareness of deficits on the individual’s part in order to be effective

Page 74: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Remediation

Cognitive remediation or rehabilitation at any level (acute or community re-entry) is the teaching of compensating strategies to either develop or augment skills that the individual needs to experience an independent meaningful life.

Page 75: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Remediation

Cognitive Rehabilitation is all about CONTROL.

- Gives the person the skills and choices to develop control in their life!

- Important to develop this control in the shortest amount of time possible

Use of cognitive strategies is a LIFE LONG commitment!

Page 76: Challenging Behaviors: Assessment  and Intervention Strategies

Cognitive Remediation

Competency equals the development of appropriate cognitive strategies

Part of the task of Cognitive Rehabilitation is developing a “New Normal” and leading that person towards acceptance. This involves attention to both cognitive issues and emotional/ psychiatric issues

Page 77: Challenging Behaviors: Assessment  and Intervention Strategies

Development of Compensatory Strategies

Adjustment to the use of these strategies requires family involvement and a change in the families expectation and messages that it send to the individual

Compensatory strategies are specific to a task, place or function

Page 78: Challenging Behaviors: Assessment  and Intervention Strategies

Important Items To Keep In Mind

Compensatory strategies typically involves one or more of the following:1. Change in the task2. Change in the environment3. Change in how the person performs the task4. Use of some type of prosthetic device

Page 79: Challenging Behaviors: Assessment  and Intervention Strategies

Determining What Areas to Focus On

Assess and identify the individual’s deficit areas with regard to cognitive, behavioral, social and language dysfunction

Determine the individual’s strengths and weaknesses

Inventory individual’s perceptions as to which areas are causing them the greatest personal distress

Page 80: Challenging Behaviors: Assessment  and Intervention Strategies

Determining What Areas to Focus On

Talk to supportive personnel (family, friends, staff), obtain their input on areas the individual struggles with

Prioritize those deficit areas that are having a GLOBAL affect on the person’s daily lifestyle

Establish goals for the most fundamental skill first

Page 81: Challenging Behaviors: Assessment  and Intervention Strategies

Recommendations toward the Successful Training/Utilization of Compensatory Strategies

Engage the individual in strategy selection

Chose goals that are concrete and functional in nature

Use tasks relevant to the persons life to remediate functions. Use real life tasks that are relevant to the person

Page 82: Challenging Behaviors: Assessment  and Intervention Strategies

Recommendations toward the Successful Training/Utilization of Compensatory Strategies

Consider the individual’s personal history, personality, premorbid status and current level of functioning. If the strategy is too difficult, culturally inappropriate, demeaning etc. you are doomed to failure

Be creative and flexible

Page 83: Challenging Behaviors: Assessment  and Intervention Strategies

Recommendations toward the Successful Training/Utilization of Compensatory Strategies Make learning the strategy fun, personal and

thereby motivating. Incorporate, when possible, the person’s interests

Translate what the individual should do into what they want to do

Look at each client as an individual. Don’t mass produce strategies and expect them to fit every client

Page 84: Challenging Behaviors: Assessment  and Intervention Strategies

Recommendations toward the Successful Training/Utilization of Compensatory Strategies

Initially, allow the person to fail before intervening

When intervening provide the least assistance possible to identify where the task brakes down

Page 85: Challenging Behaviors: Assessment  and Intervention Strategies

Recommendations toward the Successful Training/Utilization of Compensatory Strategies

As the person is performing the task, ask what they are thinking

Do they know there is a problem and what it is?

Do they know what to do next but can’t figure out how?

Page 86: Challenging Behaviors: Assessment  and Intervention Strategies

Factors Effecting an Individual’s Ability to Utilize Cognitive Strategies

Level of awareness Level of acceptance Emotional status Level of motivation Family/ social support

Page 87: Challenging Behaviors: Assessment  and Intervention Strategies

Components of Attention

Arousal Sustained Attention/ Concentration Working Memory Selective Attention Alternating Attention Divided Attention

Page 88: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies

Pacing:

Regulate the amount of energy the person expends doing a task. Avoid fatigue

Schedule tasks requiring attention at time when the individual has the most energy

Schedule rest periods and breaks

Page 89: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies

Regulate the flow/ speed of information Regulate the amount of information Reduce sources of stimulation/ distractions Talk out loud to self/ verbal labels Write down brief list of what to attend

Page 90: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies

Do one thing at a time. Ask people to wait until you finish what you are doing.

Increase variety Allow a realistic time frame for

completion of task Visual or auditory cues

Page 91: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies

Change the task. Break down tasks into components. Do each component independently.

Audio tape lectures etc.

Formal Attention Training

Page 92: Challenging Behaviors: Assessment  and Intervention Strategies

Components of Memory

Explicit (declarative) vs. Implicit (Procedural) Memory

Encoding, Storage (Consolidation), Retrieval Processes

Old (Remote) vs. Recent Memories

Auditory vs. Visual Modalities

Page 93: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies Memory

Maximize (train) attention

Reduce environmental distractions

Downgrade memory demands- Amount of material to be remembered- Periods of delay between presentation

of info. and recall- Simplify information

Page 94: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies Memory

Organize/ Categorize information Translate into your own words Relate something new to something familiar Break down info into small pieces Multi-sensory input Provide opportunity for repetition. Rehearse

during the first hour after the event

Page 95: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies Memory

Practice output Provide verbal reminders/ written prompts Develop a set routine/ procedure A picture is worth a thousand words Develop a memory organizer Use Lo-Tech Devices: Beeper, watches,

reorders Chart progress

Page 96: Challenging Behaviors: Assessment  and Intervention Strategies

MEMORY STRATEGIES VERBAL MNEMONICS

Word Mnemonic – Each letter cues recall of an idea Social Pragmatics (LISTEN)

(L)ook at the person(I)nterest yourself in the conversation(S)peak less then ½ the time(T)ry not to interrupt or change the topic(E)valuate what is said(N)otice body language

Page 97: Challenging Behaviors: Assessment  and Intervention Strategies

MEMORY STRATEGIES VERBAL MNEMONICS

Sentence Mnemonic – First letter of each word cues a specific memory or sequence of idea(A)ll (G)ood (B)oys (D)eserve (F)avor

Rhymes – Sing song reminderI before E except after C. Not for sounds like “AHY” as in neighbor or weigh

Page 98: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

Purpose: Make ones life easier, less stressful. Promotes success and acts as a safety net.

Who needs it: people with

1. Memory problems

2. Difficulty with organization

Page 99: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

Form: varies dependent upon sensory, physical, cognitive and emotional limitations.

Need to take into account personal preferences and lifestyles

Commercially available or home made.Electronic or paper.

Page 100: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

MEMORY/CONTENT

Prospective memory: to do list Phone numbers/ addresses Calendar appointment Log of daily events Project or task information Graphs or tables of accomplishments Lists of strategies to use

Page 101: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

ORGANIZATION/CONTENT

Steps for carrying out routine/ frequent tasks Steps for carrying out infrequent tasks Plan of how blocks of time are to be allocated to

tasks during the week. Overview of how to approach a problem/ decision Flow diagram of things/ steps to do in a project

Page 102: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

FEATURES Personal style & Comfort (e.g.

professional look vs. school notebook) Lose-leaf (with indexed sections) Size Presentation (2 pgs. = 1 wk., 1 day or

2 days) Shop before buying

Page 103: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

FORMAT List - To do lists Table - 1 or 2 daily routine activities (i.e.

meds) Outline - Organizing simple tasks only Boxes & Flow Diagrams - Organize

sequences or steps of complex tasks. Good for problem solving situations which require decision making

Page 104: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System

Combining Lists & Box-Flow Diagrams

Schedule Remembering appointments Organizing one’s time

Page 105: Challenging Behaviors: Assessment  and Intervention Strategies

Memory Organizer System Implementing a Memory Organizer

-Only one system-Set up Section(s): at least List and

Calendar-Learn how to use organizer

training: rote learning, role playing-Remembering to remember: regular time & review times-Locating memory organizer: routine place-Revise/ update system as needs change

Page 106: Challenging Behaviors: Assessment  and Intervention Strategies

Components of Executive Functions

Problem Identification/ Preparation Goal Formulation/ Hypothesis Generation Planning Organization Initiation Self-Regulation/ Self-Monitoring

(sequencing, error recognition and correction, follow-through

Page 107: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies: Executive Functions

Maximize (train) attention Choose less complex versions of the activity Break down task into components Simplify task. Condense or eliminate non-vital

steps. Reintroduce once learned. Provide clear, simple instructions that impart

a structure for the performance of the task

Page 108: Challenging Behaviors: Assessment  and Intervention Strategies

Primary Treatment Strategies: Executive Functions

Organize/ planningUse flow diagrams or outline

Initiation-Educate the individual and family as to the nature of the problem-Develop schedules. -Forward and backward chaining-Consistency-Lo-tech devices (beepers, watches)

Role Play

Page 109: Challenging Behaviors: Assessment  and Intervention Strategies

Executive Functions: Problem Solving/ Decision Making

Problem SolvingSOLVE Mnemonic

(S)pecify the problem – Define it(O)ptions – What are they?(L)isten to other’s opinions and advice(V)alue Clarification – Is the problem worth

solving?(E)valuate and Recycle – Was the problem

solved?

Page 110: Challenging Behaviors: Assessment  and Intervention Strategies

Summary

Many types of challenging behaviors can result from TBI

Different types of problems require different types of interventions

Driven by the needs/wants of the individual AND their capabilities

Creative thinking, knowing and listening to the person, and being willing to modify strategies lead to greatest successes

Page 111: Challenging Behaviors: Assessment  and Intervention Strategies

Summary

Not every strategy will work in every situation

Be a diligent observer (ABCs) Plans/interventions will need to be

modified over time These things can really work, and can

really help increase quality of life!