Chapter 1 Process in Technical Communication Technical communication 6th Edition William Sanborn Pfeiffer

Technical communication 6th Edition William Sanborn Pfeiffer

Writing done while at school

Essay:- start with topic statement that outline the main points- Then supporting paragraphs.

Is a generic term for all written and oral comm. Done on the job.

Some times referred to as:Tech. writingProfessional writingBusiness writingOccupational writing.

Purpose: Demonstrate what you know about the topic to justify a grade.

Your knowledge of topic: is less than your teacher.

Audience: the teacher who requested and will evaluate it.

Criteria for evaluation: Depth, Logic, Clarity, Unity, grammar.

Statistical & graphical support: Sometimes used to explain and persuade

Purpose: On job projects, persuading customers ….

Your knowledge of topic: usually greater than that of the reader.

Audience: Often several people with differing technical background.

Criteria for evaluation: Clear & simple organization of ideas, in a format that meets the needs of a busy reader.

Statistical & graphical support: Frequently used to explain existing conditions and to present alternative course of action.

Has a particular role on the job

Only Aims to display your knowledge

Conveying information by an informed writer to uninformed reader

Done by a student as a learner to a teacher as a source of knowledge.

Is read by many readers Aims to satisfy one reader.

PfeifferTechnical Writing, 5ed.

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Chapter 1 Process in Technical Communication Technical communication 6th Edition William Sanborn Pfeiffer