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    CHAPTER 2

    PLANNING AND ORGANIZING A BUSINESS

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    A business can be defined as an organization thatprovides goods and services to others who want

    or need them. It includes every form of trade,

    commerce, craftsmanship, occupation,

    profession or other activities that is carried out

    for the purpose of maximizing profit.

    There are four (4) forms of business:

    SOLE PROPRIETORSHIP

    PARTNERSHIP

    PRIVATE LIMITED COMPANY.

    PUBLIC LIMITED COMPANY.

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    It is owned by one person the simplest business structure

    may have any number of employees

    requires a small amount of capital to start

    with

    only Malaysian citizens or permanent

    residents can register as an owner

    Examples: tailor shops, beauty saloons,restaurants, launderettes and mini market

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    ??

    ??

    ?

    ?

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    a legal business entity with two or morepartners but not exceeding 20 persons

    partners carry out the business, share the

    capital, profits and losses

    Partnerships comprise two or more businesspartners pooling their resources in a business

    with a view to profit.

    only Malaysian citizens or permanent residents

    can register partnerships Personal names or trade names can be used as

    business names

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    Active partners:The partners who actively participate in the day-to-day operations of the businessare known asactive partners. They contribute capital and are

    also entitled to share the profits of the business.They also share the losses that the businessfaces.

    Dormant partners:Those partners who do not participate in the

    day-to-day activities of the partnership firm areknown as dormant or sleeping partners. Theyonly contribute capital and share the profits orbear the losses, if any.

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    Nominal partners:These partners only allow the firm to use theirname as a partner. They do not have anyreal interest in the business of the firm. They do

    not invest any capital, or share profits and alsodo not take part in the business of the firm.

    Minor as a partner:In special cases a minor can be admitted aspartner with certain conditions. A minor can only

    share the profit of the business. In case of losshis liability is limited to the extent of his capitalcontribution for the business.

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    cannot sell shares to the publicdistinguished by the appellation

    "Sendirian Berhad", shortened to "Sdn

    Bhd" or "S/Bprivate limited company is limited to

    50 members, minimum 2 members

    A minimum paid-up capital of only RM2is needed to start a private limited

    company

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    AMTIS SOLUTION SDN BHD

    (SDN.BHD.)

    http://www.google.com.my/imgres?imgurl=http://upload.wikimedia.org/wikipedia/ms/6/6c/Nazalogo.jpg&imgrefurl=http://www.jobstreet.com.my/jobs/2010/7/default/10/1083634.htm%3Ffr%3DJ&usg=__az5Yx0ymsEYLXFtjsg5mNsJD1p4=&h=138&w=161&sz=6&hl=en&start=6&zoom=1&tbnid=k_sMRS65LsKexM:&tbnh=84&tbnw=98&prev=/images%3Fq%3Dnaza%2Bmotor%26hl%3Den%26gbv%3D2%26tbs%3Disch:1&itbs=1http://img.21food.com/userimages/ayamascn/ayamascn$7185330.jpg
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    source their capital by selling shares to the

    public

    distinguished by the appellation "Berhad",

    shortened to "Bhd". public limited companies have no member

    limit

    need a paid-up capital of not less than

    RM40mil or RM60mil

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    (BHD)

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    ADVANTAGES DISADVANTAGES

    Easy to set up with fewformalities.

    Business liabilities are unlimited,

    which may involve personalassets of all partners of thecompany.

    Business risks can be reducedand distributed amongpartners. In cases of loses,

    each partners will share theburden.

    Risks of personal clashes amongpartners.

    A lot of ideas, talents, and

    skills can be pooled together

    for better management.

    If any of the partners passes

    away or is declared bankrupt,

    the business is automatically

    dissolved, unless there is anagreement otherwise.

    The responsibilities ofmanaging and handling thebusiness can be divided equallyamong partners.

    If no Letter or Agreement is

    being made, unethical or

    misconduct behavior may

    happen.

    PARTNERSHIP

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    ADVANTAGES DISADVANTAGES

    Limited liability More complicatedto set up - legalformalities

    Can raise capitalby selling shares The profits mustbe shared

    The board of

    director canchoose who canbuy and who

    cannot buy share

    Private Limited Company (sdn. Bhd.)

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    ADVANTAGES DISADVANTAGES

    Limited liability More complicatedto set up - legalformalities

    Increase the skillin the business.(Specialisation)

    Loss of individualcontrol

    Greater threat oftakeover

    PUBLIC Limited Company (Bhd.)

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    Running a franchise

    TOPIC 2.1.4

    Establishing a new business

    Buying an existing business

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    Have A Capital Understand How To Manage Financial Business.

    Knowledge About Business Environment

    Product / Service / Areas Of Business / Facilities / Marketing

    Legal Compliance Business Laws / Business Procedure

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    High commitment

    High risk

    Delayed profitability

    Limited financing

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    What type of business should you buy?

    Finding a business to buy

    Research the Businesss history and finances

    Closing the deal

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    ADVANTAGES DISADVANTAGES

    Established Customers Invest a large amount up front,

    and will also have to budget for

    professional fees for solicitors,

    surveyors, accountants etc.

    A business plan and marketing

    method should already be in

    place.

    You also need to consider why

    the current owner is selling up

    and how this might impact the

    business

    Existing employees should have

    experience you can draw on

    You may need to honors or

    renegotiate any outstanding

    contracts the previous

    owner leaves in place

    A market for the product or

    service will have already been

    demonstrated.

    Think about the feelings of

    current staff

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    Your business is based on a proven idea.

    You can use a recognized brand name and trade

    marks.You benefit from any advertising or promotionby the owner of the franchise - the "franchisor".

    The franchisor gives you support- usually including

    training, help setting up the business, a manual

    telling you how to run the business and ongoing

    advice.

    You usually have exclusive rights in your territory. The

    franchisor won't sell any other franchises in the same

    region, though there will be competition from other

    businesses. Financing the business may be easier. Banks are

    sometimes more likely to lend money to a franchise

    with a good reputation.

    Risk is reduced and is shared by the franchisor.

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    Costs may be higherthan you expect.

    The franchise agreementusually includes

    restrictions on how you run the business.

    The franchisor might go out of business, orchange the way they do things.

    Other franchisees could give the brand a bad

    reputation.

    Reduced risk means you might not generatevast profits.

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    FEATURES SOLE TRADER PARTNERSHIP SDN BHD BHD FRANCHISE

    Number ofowners: 1 2 - 20 Unlimitednumber ofshareholders

    Unlimitednumber ofshareholders

    Franchisor ownsthe name.Franchisee ownsthe premises

    Liability ofowners:

    Unlimited Unlimitedsleeping partner- limited liability

    Limited Limited Depends on setup - may be asole trader, Ltd

    Capital

    provided

    Owner Partners Shareholders Shareholders Franchisee

    Who getsprofits?

    Owner Partners maybe splitaccording toamount invested

    Shareholders Shareholders FranchiseeFranchisor paidroyalties - % ofprofits

    Risks: High High Low Low Low

    Legal

    Requirements:

    None None Registration under Companies Act -

    Memorandum and Articles ofAssociation. Then receive aCertificate of Incorporation

    PLC also receives Certificate ofTrading

    Depends on set

    up of business(eg sole traderset up no legalrequirementsetc)

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    Every Business need a manager to coordinates allbusiness activities.

    In fact, all the manager do the same tasks in

    business management such as:

    Planning

    Organizing

    Leading

    Controlling

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    For example, a manager of a new local

    restaurant will need to have a marketing

    plan, a hiring plan and a sales plan.

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    ELEMEN OF

    PLANNING

    BUDGET

    PROGRAM MISSION

    STRATEGY

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    Emphasizes the achievement of goals

    To facilitate the evaluation

    Reduce risks and losses

    Division of tasks

    Identify opportunities and threats

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    Organizemeans to properly arrange

    In Business organizing refers to the activities of

    designing an organizational structure, dividing andassigning jobsand task among departments sectionsor units besides handling the infrastructure andoperation method.

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    Managers are responsiblefor organization of thecompany and this includes organizing people andresources.

    Knowing how many employees are needed for

    particular shifts can be critical to the success of acompany.

    Without an organized workplace, employees will

    see a manager as unprepared and may lose respectfor that particular managers supervisorytechniques.

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    The act of getting the job done through otherpeople is referred to in managerial functions as

    leading.

    Leading involves :

    Assigning of jobs and responsibilities.

    Motivating employees

    Providing and receiving feedback.

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    In an ideal situation, the manager also serves as

    the leader. Managers who want to lead

    effectively need to discover what motivates

    their employees and inspire them to reach thecompany objectives.

    In other words a manager needs to develop

    interpersonal and good communication skills toenable him to lead and motivate the workers.

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    Delegates tasks

    Facilitate communication

    Motivate employees

    Coordinate tasks

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    Controlling is a monitoring functionto

    ensure that activities carried out are onthe right track in achieving the goals set

    out by the business,

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    A manager compares progress against theobjectives and targets of the business,and takecorrective actions or devices an alternativestrategy whenever deviation is found.

    Managers need to pay attention to costs versusperformance of the organization. For example,if the company has a goal of increasing sales by5% over the next two months, the manager may

    check the progress toward the goal at the endof month one.

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    An effective manager will share this

    information with his or her employees. This

    builds trust and a feeling of involvement for

    the employees.

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    Planning is not about predicting the future

    Planning is not about writing a detailed road

    map into the future

    Planning is not about a few people writing a

    vision statement & then getting buy-in from

    everyone else

    OverviewThe

    Organisation

    The

    Future

    The

    ProcessReflections

    Business

    Ecosystem

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    Strategic planningis an organizations process ofdefining its strategy, or direction, and making

    decisions on allocating its resources to pursue this

    strategy, including its capital and people.

    Various business analysis techniques can be used in

    strategic planning, including SWOT analysis, PEST

    analysis.

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    If you fail to plan, then you plan to failbe

    proactive about the future

    Strategic planning improves performance

    Counter excessive inward and short-term thinkingSolve major issues at a macro level

    Communicate to everyone what is most important

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    Step 1 Identify mission, objective andcurrent strategy for organization.

    Step 2 Environment Analysis

    Step 3 Identify opportunities and treat

    Step 4Analyzed resources and

    capabilities of business

    organization

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    Where are we now? (Assessment)

    Where do we need to be? (Gap / Future End

    State)

    How will we close the gap (Strategic Plan)How will we monitor our progress (Balanced

    Scorecard)

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    Address critical performance issues

    Create the right balance between what the

    organization is capable of doing vs. what the

    organization would like to doCover a sufficient time period to close the

    performance gap

    Visionaryconvey a desired future end state

    Flexibleallow and accommodate changeGuide decision making at lower levels

    operational, tactical, individual

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    Environmental Scan

    Assessment

    Background

    Information

    Situational Analysis

    SWOTStrengths,Weaknesses,

    Opportunities,

    Threats

    SituationPast,

    Present and Future

    Significant Issues

    Align / Fit with

    Capabilities

    Mission & Vision

    Values / Guiding

    Principles

    Major Goals

    Specific Objectives

    Performance

    Measurement

    Targets / Standards of

    Performance

    Initiatives and

    Projects

    Baseline Components

    Performance

    Management

    Review Progress

    Balanced Scorecard

    Take Corrective

    Actions

    Down to Specifics Evaluate

    Where we are Where we want to be How we will do it How are we doing

    Gaps

    Action Plans

    Feedback upstreamrevise plans

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    Political Economic Social Technology

    Environment

    regulation &

    protection

    Economic growth Income

    distribution

    Government

    research spending

    Tax Policies Interest rate &

    monetary rate

    Demographic,

    population growth

    rate, age

    Industry focus on

    technological

    effort

    International

    trade regulation& restrictions

    Government

    spending

    Labor & social

    mobility

    New inventions &

    developments

    Competition

    regulation

    Inflation Rates Fashion , hype Changes in IT

    Political stability Stage of business

    cycle

    Health

    consciousness &

    welfare

    Changes in

    Internet

    Safety regulations Consumer

    confidence

    Living conditions Changes in Mobile

    Technology

    2 SWOT A l i

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    55

    SWOTAnalysis is a simple but

    useful framework for analyzing

    your organization's strengths andweaknesses, as well as the

    opportunities and threats you

    face.

    2. SWOT Analysis

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    56

    Strengths

    Weaknesses

    Opportunities

    Threats

    2. SWOT Analysis

    SWOT stands for:

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    57

    Strengths - the positive internal

    attributes of the organisation

    Weaknesses - the negative internalattributes of the organisation

    2. SWOT Analysis

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    58

    Opportunities - externalfactors which

    could improve the organisations prospects

    Threats - externalfactors which could

    undermine the organisations prospects

    2. SWOT Analysis

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    Strategic management

    the art and science of formulating, implementing,

    and evaluating cross-functional decisions that

    enable an organization to achieve its objectives

    1-59Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Strategic management is used synonymously

    with the term strategic planning.

    Sometimes the term strategic management is

    used to refer to strategy formulation,

    implementation, and evaluation, with strategic

    planning referring only to strategy formulation.

    1-60Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    A strategic plan is a companys game plan.

    A strategic plan results from tough managerial

    choices among numerous good alternatives,

    and it signals commitment to specific markets,

    policies, procedures, and operations.

    1-61Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Strategyformulation

    Strategyimplementation

    Strategyevaluation

    1-62Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Strategy formulation

    includes developing a vision and mission,

    identifying an organizations external opportunities

    and threats, determining internal strengths and

    weaknesses, establishing long-term objectives,generating alternative strategies, and choosing

    particular strategies to pursue

    1-63Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Deciding what new businesses to enter,

    What businesses to abandon,

    How to allocate resources,

    Whether to expand operations or diversify,Whether to enter international markets,

    Whether to merge or form a joint venture,

    How to avoid a hostile takeover.

    1-64Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Strategy implementation

    requires a firm to establish annual objectives,

    devise policies, motivate employees, and allocate

    resources so that formulated strategies can be

    executed often called the action stage

    1-65Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    Strategy evaluation

    reviewing external and internal factors that are the

    bases for current strategies, measuring

    performance, and taking corrective actions

    1-66Copyright 2013 Pearson Education, Inc. publishing as Prentice

    Hall

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    a. financial institutions

    b. management and entrepreneurship

    c. technology

    d. location and business spacee. marketing

    f. research and project identification

    g. information

    Copyright 2013 Pearson Education, Inc. publishing asPrentice Hall 1-67

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    http://open.bless.gov.my/business-in-malaysia

    http://www.ccsenet.org/journal/index.php/ijbm/article/viewFile/7308/5679

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