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Charisma Medical Software
Citation preview
Medical Software
Simple | Intuitive | Flexible | Complete
Main value
Organizes, simplifies and automates complex
processes and workflows;
Cross departmental automation and
organizational processes that cover multiple
departments;
Dramatically decrease operational costs and
improves employees' effiency;
Increases the company's agility and
competitiveness;
360 view over the performance indicators;
Increases customer loyality;
Collaborative working environment, focused on
satisfying business partners’ needs;
Updates and develops customers' business needs.
value
Provides key reports and analysis for executives to
run business;
Reports with the ability to go from high level to
low level detail;
Comprehensive insight from all departments and
systems;
Provides executive dashboards, on-spot quick
facts and real-time notifications.
value
Clean and friendly user interface;
Commonly performed tasks can be automated;
Can provide data from other applications and
sources;
Can access various reports from the same
interface;
Provides technical support directly from the
application interface;
Provides development methods and tools for
business flows and entities directly from the
application.
value
Management
Employee’s
Market
Charisma Medical Software is ranked by IT
Europa as one of the top 5 “Vertical Market
Enterprise Solutions”
Modules:
General Configuration
Patients
Appointments
Polyclinic Care Unit
Medical Examinations
Treatment Schema
Family Medicine
Occupational Medicine
Emergency Rooms / Admissions
Ward
Surgery Ward
Laboratory
Pharmacy
Medical Investigations
Imaging
Contracts & Insurance
Billing
Contract Management
Partner Network
Reports / DRG
Interface with other Systems
EMR (Electronical Medical Record)
Self Service Portal
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The market of medical services is
usually facing serious problems
due to the lack of funds,
overloading, low quality of the
services and treatments applied.
All these challenges can be
overran when the medical units
will have access to an overview on
the entire performed activity that
enables them a better control on
resources, clear tracking of the
recorded costs at any level
(medical unit, section, room or
bed), clear tracking of all the
provided services, as well as the
lowering of the routine work
volume for a greater focus on the
medical institution’s essential
activities.
The complex activity within a medical unit should rely on a powerful reporting engine and a
unique, easily accessible and real time updated information source, regarding patients flow
within the medical unit, performed examinations and medical tests or prescribed medication.
Besides the care for the patients' health, the medical institutions need a strict inventory
management, the reduction of operational costs by quickly recording and accessing the
information from a unique information system or the automation of the specific internal
processes. Only an integrated information system can contribute to creating a modern, efficient
and productive medical environment that is strongly oriented on the patients' satisfaction.
Charisma Medical Software is a modular software solution that integrates and optimizes
processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and
medical laboratories. The product offers the possibility of electronic bids for selecting the
suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with
HL7 transmission protocol for retrieving and processing data from laboratory analyzers.
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Why Charisma
Medical Software?
The unique expertise of
Charisma team, formed
after an impressing
number of complex
implementations in
countries from Central
and Eastern Europe, as
well as the exceptional
modularity and
adaptability of the
product, make Charisma
Medical Software the
logical choice for
optimizing the internal
processes for any
hospital, clinic,
drugstore or laboratory,
regardless its size or
complexity.
Complete end-to-end solution
The experience and expertise of the implementation
team
Advanced modularity, scalability and adaptability
Quick and transparent access to the system
Charisma Medical Software covers all the internal
processes within any type of state or private, local or
international medical institution, regardless its size or
complexity.
The Charisma experts’ unique experience is based on
a vast number of complex implementations in
national or multinational medical institutions,
integrating and offering business processes and best
practices used in the largest hospitals, clinics or
laboratories existing on the European market.
Charisma Medical Software modules can work
standalone or together, and can be natively integrated
with any other ERP, Human Resources or BI solution
within Charisma Business Suite. This exceptional
modularity, as well as the use of the most modern
software technologies and architectures enables a
remarkable adaptability to the specifics of any single
institution. Furthermore, the integration of hospitals
(multiple specialty sections), interfaces in various
international languages or multi-currency calculations
offers a unique, transparent image on the activity of
the institution.
The latest technology enables secured access via Web,
anytime, anywhere. Access is done based on the
access rights preconfigured according to the internal
security policy of the institution, depending on each
type of user involved in the medical process.
Differentiatorsn
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Complete end-to-end solution for any type of medical institution, state or
privately held, locally or internationally localized;
The experience and expertise of the specialists, innovators and implementations
team with complete medical solutions that comply with existing requirements;
Advanced modularity, scalability and adaptability for any type of business model
or institution;
Multi-location and multi-section;
Secured web access and client applications for each type of user involved in the
health care process;
Based on the latest technology as well as native integration with TotalSoft
solutions: Charisma BC Pharm, Charisma Analyzer 2010, Charisma Cost Control.
Customer loyalty
through better
compliance with
appointments, online
access to electronic
records or history of
medical data analysis,
cost control and
processing speed
increase, data
systematization or
integrated reporting
inside the informatic
system are just some of
our strong competitive
advantages that we can
offer to any medical or
pharmaceutical
institution.
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Benefitsn
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Maintaining his/her loyalty nloyalty cards with points
through: accumulation and discounts;
nonline scheduling using nonline examinations;
secured Web access; Non-stop access to medical data
ncall-center automatic or electronic records, as well as for
operator based scheduling; the history of tests and results;
ncorrect, on time notification Effective online self appointment
about results of the medical scheduling: the patient has a
examinations and tests centralized schedule system and
(online access, SMS, e-mail, receives confirmations and
phone); reminders for them via e-mail,
nnew services promoting; phone or SMS.
for the patient
for the medical institution
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Costs and resources control entries of all examinations and tests
through an integrated flow and a performed within the institution;
complete solution that automates Efficient inventory management
the exchange of information nat drugstore level
(schedules, patients' electronic nat each laboratory level
records, medical test result nat hospital or clinic level;
automatically transmitted between Reduced internal costs with paper,
laboratory and patient/doctor), film, space and other physical
ensures the accuracy and increases devices by replacing the physical
the institution's profitability; management of patient records
Processing speed by quickly with electronic record (EMR –
capturing and querying the Electronic Medical Record); it
information through the ensures the complete management
automation of entire patient or a of the electronic records for each
medical test route; patient of the hospital, clinic or
Covers all stages, from scheduling laboratory;
or recording the patient in Complete management of
clinic/emergency room, recording electronic records for every patient
primary examination and diagnosis, of the hospital or clinic by assuring
medication prescription, invoicing, permanent charge, transmission
lab tests, advanced examination or and update;
surgery stage, hospitalization, to the 24/7 access for doctors to patient
discharge of the patient; data, visit history, and past and
Strict control of expenses and current diagnostics;
revenues by tracking expenses,
revenues, as well as accounting
Benefits
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Time management improved by: transmission between the
nthe best management of laboratory and doctor and by
schedule through elimination sending SMSs for notifications
of schedule time waste, during or confirmations;
a day; nmultiple data selection criteria
noptimization of the average for highlighting the progress of
time spent on an examination; medical cases;
nmanagement of hospital flows, Specialized reports and real-time
management of each section examinations:
and schedules for surgeries nexact tracking of admissions by
(room, team, drugs); sections, rooms, doctors, drugs
neffective personnel assignment available, quantities and
by constant monitoring and prices;
increase of operations value of ncomplete and complex diagram
the entire active medical staff, of laboratory tests for the
according to the confirmed correct management of
schedules (via phone, SMS), as supplies;
well as by tracking peak times nfinancial calculation, for each
within medical unit; patient in record time, by
A secured, private and controlled splitting on types of subsidies,
solution by using defined access discounts or payments
levels, granted protection and incurred by patients;
password usage, by checking nspecialized management by
application traffic on the Internet; using electronic bid for the
Administrative and scientific selection of suppliers of drugs,
advantages through: tools, repairs, supplies, food;
nspeed of execution/reporting Integration with HL7 transmission
of the medical tests at protocol for retrieval and
laboratory level; processing data from laboratory
nweb access to patient records, analyzers.
automation of result
ModulesThe Charisma Medical Software modules can operate independently or
together, covering any specific medical activity – from the emergency room,
appointments, patients’ files or polyclinic care unit to imaging, laboratory
and state reporting. This outstanding modularity and the use of modern
technologies and software architectures allow for a remarkable adaptability
to the specificities of each medical institution.
The backbone of any medical
institution is the organization and
structure method of the component
units activities . General
Configuration Module enables the
organization to structure all units of
the medical institution, regardless
the complexity or size. The product
manages the service types offered,
medical contracts, dictionaries
specific to internal section activities,
name and setups of patient rooms.
The General Configuration Module
can be integrated with any
Charisma Medical Software module.
Increasing the efficiency of operations for each type
of medical institution
Due to the organization and structure of activity
within the institution, the integration of medical units,
as well as the decrease of downtime, directly
influences the reduction of operational costs;
Lower total costs of ownership, quick return on
investment
Specific unit activities can be quickly automated due
to the independent setups of the organizational
elements.
Financial and operational benefits
General Configuration
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“Of the 6,000 minimum daily
analysis performed by Charisma,
20% must be delivered urgently,
within 2 hours, and nearly 80% until
the next day. A doctor validates a
list of 150 entries/records in 30-45
min, about 4-5 records/sheets per
minute. This is largely due to
Charisma that gives us the
information automatically.”
Regina Maria
Andreea Alexandru, Chief
Laboratory Physician
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Each functional module is highly Medical contracts, including contracts
configurable, allowing definition of with the Health Insurance Houses and
various required data, according to the private companies;
requirements of the medical institution, Medical services profiles; a profile
such as: means a grouping of medical service,
Hospital data - name, trade code, characterized by a lower overall price
taxpayer ID, addresses, phone numbers, lower than the sum of services according
bank account list, employee list and to the list of prices;
more - this data will be printed on all Application security by defining access
documents issued via the application; rights up to field level;
Application items: drugs, supplies, fixed Medical dictionaries: blood types, test
assets; tube types, allergies, patient condition at
Medical services, medical service release;
categories and sub-categories; Drugs and the imported drug list,
Normal results values; distributed by the National Health
Medical services results, as well as each Insurance House (Casa Naţională a
result's type; Asigurărilor de Sănătate), FDA;
Diagnostics, diagnostic categories and Sections, rooms and number of
groups; available beds.
Features
The significant flow of patients that
medical units have raises serious
problems regarding registration,
viewing and also quick searching of
information. The Patients Module
consistently manages the data and
the patient's file, including disease
history, medication and previous
treatments. This information is
recorded and made available in
real-time to the medical staff, thus
eliminating human errors regarding
medication and administration ,
thus raising the patient’s safety.
Reduces costs by eliminating paper
Eliminating paper reduces time needed for filling in
forms and for sending patient information to doctors,
decreasing both administrative costs, as well as
operational costs by eliminating downtimes.
Furthermore, the illegible writing on documents is not
a problem anymore as the information is saved in
electronic format into the system;
Increases patients' safety
Thanks to the automatic tracking of potential allergies,
previous medication or through the history of
patients' medical problems, the system eliminates the
human errors in prescribing the medication and
increases the patients' safety;
Simplifies the transfer to other medical units
Automating the admission and transfer process, to
other medical unit, reduces the time needed for filling
in the formalities and increases the deliverabily of
medical services to patients who need quick
specialized interventions;
Eliminates human errors
By saving into system all performed medical
examinations and important personal information, the
medical history of patients can be easily gathered and
furthermore accessed from a unique database,
eliminating human decision errors, due to lack of
information.
Financial and operational benefits
Patients
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Manages personal data of patients in Eliminates the transfer of physical files
electronic format via EMR (Electronic within the medical unit;
Medical Record) features; Enables querying the patient's record:
Enables the attachment of scanned examination history, diagnostics, drugs,
documents at patient level or patient provided services, medical test results;
record, including images or other Ensures the management of patients'
documents directly retrieved from the contracts: private insurances,
medical equipment: electrocardiograms, subscriptions, National Health House.
tomographies, radiologies, echographies;
Features
Reduces the time needed for scheduling
By centralizing all the information regarding the
availability of the medical devices or examination
rooms, the solution dramatically decreases the effort
needed for scheduling by optimizing the time;
Increases customers' satisfaction
Thanks to the possibility of viewing offered services
and online scheduling, customers save time necessary
for scheduling an appointment at the medical unit
office, and have the possibility to get an appointment
based on their preferences, for certain doctors or
interest specialties, thus increasing their satisfaction
and loyalty to offered services;
Increases the efficiency of marketing campaigns
Our solution offers promotion of new services, loyalty
cards with point accumulation and discounts,
generating reports on the efficiency of marketing
campaigns. Thus, managers of medical units can focus
on the most efficient channels to attract new
customers.
Financial and operational benefits
Appointments module offers both
patients and doctors an efficient
schedule management, at the level
of the entire medical unit, based on
the availability of doctors, loading
of the examination rooms or
medical devices. The solution allows
schedules on multiple locations at
the same time, automatically
generates waiting lists, reminds of
schedules via e-mail, phone or SMS
and saves the patient time by
offering the possibility of online
schedules.
Appointments
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Defines the schedulable resources: deletion of a schedule and the change of
doctors, examination rooms, devices; a doctor's schedule;
Defines the business hours at date, day, Generates complete set of reports, such
and week level for the entire medical as current appointments, examination
unit; sheet, resource schedule or other type
Enables call center-type schedules on of reports requested by the medical unit;
multiple locations and in the same time; Enables transmission of confirmations
Ensures schedules via Internet, saving and reminders about the appointments
customers' time via a simple, user- via e-mail, phone or SMS;
friendly and easy to use interface; Enables defining a waiting list, as well as
Manages business hours: defines the automatic alerts in case an interval is
business hours, enables blocking a time clear.
interval for schedules, and enables the
Features
Increases patients' safety
By tracking potential allergies, previous medication or
the history of the patients' medical problems, the
system eliminates the human decision errors in
prescribing medication and increases patients' safety;
Reduces the time needed for formalities
By electronically recording predefined forms and
eliminating the physical transfer of documents
required for the admission or transfer to other
medical units, the solution reduces the time spent on
routine tasks;
Reduces the operational costs
Significantly reduces the use of paper, thus decreasing
time spent for filling in and transmitting patient
information to doctors;
Provides high accessibility of information
All patient information can be accessed any time,
regardless the physical location of patient within the
medical unit, and can be easily read;
Increases the efficiency of the polyclinic care unit
Thanks to the analysis and statistics on the indicators
specific to the emergency room, the management of
the medical institution can proactively act for
eliminating downtimes and for increasing operational
effiency.
Financial and operational benefits
The complex activity within a
medical institution must rely on a
unique source of information, easy
to access and updated, both about
patients and their track in the
medical unit, as well as about the
performed examinations and
medical tests or the prescribed
medication.
The polyclinic care unit is no such
exception, requiring complete
information on the patients who
come to specialist's office for
examination, as well as the
possibility to record all operations
carried out within this office:
medical tests, examinations,
admission, The Polyclinic Care Unit
Module integrates the entire
activity with the data flow existing
in the medical unit, including the
examination offices.
Polyclinic Care Unit
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Monitors the overall activity in Saves diagnosis and resulted
polyclinic care unit through integrated prescription from examination and
dashboard: patients in clinics, patients alows custom and specific printings;
that are expected to enter Allows configuration of stored
offices/collection rooms; information during examinations,
Records examinations carried out for enabling continuous improvement of
each patient who comes to the medical specialized medical data being saved;
office, with or without programming; Prints patient examination sheet and
Records examinations executed during saves it to his/her electronic file, which is
patients consultation: treatments, tests, unique at hospital level;
medical maneuvers, imaging, radiology, Generates a series of operational,
functional explorations; statistical and managerial reports;
Records all examinations results Monitors used materials using Inventory
conducted after medical consultation; Management Module (from Charisma
Records and manages the references to ERP) that can automatically generate
other clinical and paraclinical consumption bills.
examinations, internal or external;
Features
Financial and operational benefits
An important activity within any
medical unit is the management of
examinations. With help of the
Examinations module, services
provided during the medical
examinations and results of medical
tests performed after these
examinations, can be recorded.
Resulted diagnostic and medical
prescriptions are saved into the
system, and can be later accessed
by medical staff. Furthermore,
results of medical tests can be also
accessed online by patient, if
present module is integrated with
other modules in Charisma Medical
suite.
Medical Examinations
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Increases efficiency of the medical process
Thanks to the possibility of adding into a single
database any medical information that can be
accessed by all users, every patient will be associated
with the relevant information about examination
history within the medical unit, diagnostics,
medication or various complications, thus simplifying
the periodical examination process;
Reduces costs by eliminating paper
Eliminating paper reduces time needed for filling in
forms and for sending patient information to doctors,
decreasing both administrative costs, as well as
operational costs by eliminating downtimes;
Increases patients' safety
Thanks to the automatic tracking of potential
allergies, previous medication or through the history
of patients' medical problems, system eliminates the
human errors in prescribing the medication and
increases the patients' safety;
Eliminates human errors
By electronically saving into system all medical
examinations or other important personal
information, human errors that can occur as a result
of routine or carelessness are eliminated.
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Records examinations performed for Enables configuration of information
every patient coming to the medical saved during the examinations, thus
office, with or without appointment; offering the possibility of continuous
Records medical services provided improvement of the type of specialized
within the examination session: medical data saved;
treatments, medical tests, medical Saves diagnostic and prescription
procedures, imaging, radiology, resulted after the examination, allowing
functional tests; its printing;
Records all results of the investigations Generates a series of operational,
performed after medical examination; statistics and managerial reports;
Records and manages referrals to other Monitors spent materials by using
clinical or paraclinical, internal or Inventory module, the bill of material
external examinations; can be automatically generated.
Features
Reduces reaction time
Thanks to clear determination of steps needed to be
followed in case of certain diagnostics, medical staffs
immediately knows what should be done in order to
promptly meet the requests;
Increases the efficiency of operations
Solution streamlines the working procedures in
repetitive tasks, facilitating the activity of medical staff
and simplifying the process of making decisions.
Financial and operational benefits
Treatment Schema Module is
intended to streamline the working
processes and procedures within
the medical unit, offering the
possibility to determine a clear
workflow that can be applied by all
system users. The product increases
operational efficiency by
streamlining the treatment
methodology for certain cases, the
user being supported in making
decisions based on a previously
determined process.
Treatment Schema
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Enables the configuration of procedures Tracks procedure compliance - user has
to be followed in certain defined medical the possibility to follow the steps
cases - the working procedure that suggested by the system and that were
needs to be followed is set up after determined after the setting up of the
determining certain diagnostics. Thus, working procedure;
after the diagnostic is determined by the Natively integrates with Medical
doctor, system suggests a working Examinations and Emergency Room
procedure; modules, and procedures launched for a
It automatically proposes to apply a patient can be directly accessed from
working procedure previously set up for these modules.
that diagnostic;
Features
Financial and operational benefits
Familiy Medicine Module integrates
all specific activities of the primary
care with other information existing
in the medical unit, providing a
unique, centralized and easily
accessible overview of relevant
information about patients. The
product allows business reporting
to CAS (Health Insurance House) for
settlement and reporting according
to standards of SIUI (Single
Integrated Information System) and
DSP.
The family doctor is the first one
being consulted if a medical
problem arises. Most specialist
medical advices are based on a
referral from your General
Practitioner, this raising the issue of
integrating the activities of one
medical room with other offices
within the medical unit. Family
Medicine module is dedicated to
the efficient management of the
specific activity of primary care and
integration of patient information
with other information existing in
the medical unit.
Family Medicine
Increases patient safety
Due to allergy, prior medication or medical history of
all patients, the system eliminates human errors in the
administration of drugs and increases patients’ safety;
Reduces operational costs
Using a computerized system eliminates paperwork,
thus reducing the operational costs and time required
to complete and archive patient information. In
addition, illegible handwriting problems are removed.
Reduces the time needed to conduct specific family
medicine activites
The system includes advanced recording, monitoring
and filter features for quick search of all information
needed; it automates processes by allowing the
configuration of the values that will be automatically
filled by the system.
Increseas the analysis capacity
Thanks to a quick access to updated statements, the
solution increases the analysis capacity of the
rendered family medicine services, providing
transparency in medical facilities, family doctors
activities, prescriptions, disease history and all relevant
information about patients.
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Manages lists of patients registered Manages the standardized series and
with family doctors, including transfers, intervals;
patient history, referrals, patient data; Provides doctors appointments calendar
Records medical services provided to management;
patients attending General Practitioner: Allows the configuration of the visual
compensated and uncompensated ones; and operational interface according to
Saves medical information collected specific needs;
during medical consultations; Collaborates with SIUI 2.0 allowing
Records, prints and validates drug offline and on-line mode to import
prescriptions: compensated and catalogs, custom file import, reporting
uncompensated; file export and response file import.
Generates, manages and prints medical Generates any operational, statistical
letters, laboratory or clinical referrals, as and management reports, required in
well as tickets for admission, taking into family medicine practices, including
account the specific forms; activity reporting to CAS and reporting
Issue and validates medical leaves according to SIUI (Single Integrated
certificates if the doctors have Information System) and DSP standards.
concluded agreements to this effect, and
manages patients' medical leaves
number of days;
Features
Eliminates human errors
Thanks torecords of all information addressing the
occupational medicine in a consistent, integrated
information system, any human errors are eliminated
in scheduling periodical examinations or in validating
certain persons who do not have the necessary skills
to be hired for the requested job;
Reduces time needed to run the entire occupational
medicine activity
Thanks to the features of quick recording, monitoring
and reporting of specific information, time spent with
occupational medicine operations is significantly
reduced, thus decreasing the operational costs;
Increases analysis capability
Both medical unit and customers have the possibility
to quickly assess the results of the medical
examinations via centralized reports that offer the up-
to-date situation of the performed medical tests
results.
Financial and operational benefits
Occupational Medicine Module
automates the recording of medical
examinations, tests and results for
employees from employment and
afterwards, depending on the
determined periodicity resulted
from the specific work conditions.
The solution centralizes
competency certificates and follows
the employees’ health evolution,
being perfectly compatible with SIUI
reporting on expense settlement
with health insurance houses.
The occupational medicine
represents a legally mandatory step
both before hiring, both for the new
employee and for the employer.
This medical examination should be
done both at the moment of
employment and later on, with a
certain periodicity determined
according to specific work
conditions. Keeping an accurate
tracking of medical visits, medical
tests and results, issuing certificate
of abilities for an employee and
tracking his/her progress are
covered by the Occupational
Medicine Module.
Occupational Medicine
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Enables generating and recording requested certificate (employment,
occupational medicine contracts based periodical);
on the employee and his/her Plans and tracks the examinations and
profession; investigations required to issue the
Enables importing the information from medical certificate;
other documents; Prints and tracks issued medical
Defines professional risks, as well as certificates;
related medical investigations or Generates operational and statistical
examinations, according to occupational reports, including reports compliant to
medicine provisions; SIUI (Unique Integrated Information
Enables controls, investigation and System) regarding the reimbursement
examination tests based on the risks with the insurance houses.
specific to professions and type of
Features
Reduces time needed for formalities
By electronically recording in predefined forms and by
eliminating physical transfer of the documents
required for the admission or transfer to other
medical units, our solution reduces time spent on
routine tasks;
Eliminates human errors
Product saves into system all medical examinations
performed from showing up to the emergency room,
as well as other important patient information;
Provides high accessibility of information
All patient information can be accessed any time,
regardless the physical location of the patient within
the medical unit, as well as the easy reading of this;
Increases the efficiency of the emergency room
Thanks to analysis and statistics on the indicators
specific to the emergency room, the management of
medical institution can proactively take measures for
eliminating downtimes and for increasing the
efficiency of operations.
Financial and operational benefits
Studies show that over 50% of the
hospital admissions are filtered
through the Emergency Room. Most
cases coming here have to be
immediately undertaken by medical
staff, because they require quick
interventions. An information
system can significantly reduce the
time needed for the procedures of
admission and transfer to other
medical units, generating patient
condition records in emergency
room and recording of examinations
and provided medical services.
Emergency Room / Admissions
Module was especially developed to
record patients who come to the
Emergency Room, to automate
generation of patient admission
sheet and registration of
examinations and provided medical
services, as well as to facilitate
processes specific to an emergency
room.
Emergency Room
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Records patients that show up to the Enables patient admission into hospital
emergency room / UPU in a unique and automatically generates at
database at hospital level: recording date admission a medical record that will
and time, identity card data, the follow the patient during the
emergency room where it was hospitalization period;
registered, responsible doctor, condition, Assigns the patient to a certain room in
referring doctor, disease history, the section where the patient will be
allergies; admitted, keeping the list of rooms and
Generates patient admission sheets at available beds in each room;
Emergency Room, which includes all Enables patient's transfer to other
patient information, anamnesis, section or hospital;
symptoms, diagnostic list and all medical Automatically generates the discharge
services provided to patient within the sheet and letters to general
Emergency Room; practitioners;
Records the medical services provided Prints specific patient condition records,
for each single patient: examinations, medical records (admission sheet),
treatments, medical tests, medical examination sheet and death certificate;
procedures, imaging, radiology, Enables the generation of operational,
functional tests; statistics and managerial reports.
Records all results from performed
investigations;
Features
Efficient cost control
Thanks to advanced reporting and analysis features,
the management of the hospital has access to
detailed cost analysis per patient, bed, room or
section level, being able to make punctual or general
decisions regarding the efficiency increase of the
operations within the sections;
Reducing the time consuming routine tasks
By recording all information in electronic format, the
product eliminates paper, thus reducing the time
needed to fill in and transmit patient information to
doctors, decreasing personnel costs. Furthermore,
illegible writing on documents is not a problem
anymore, and potential human errors are minimized;
Eliminating the information double recording
As information system runs on a unique database, all
data are recorded into a single information source
that can be easy accessed from any computer within
the medical unit;
Optimizing the cost per patient
By ensuring quick access to complete information
about the patients and the administered treatments,
the solution enables to minimize the number of
hospitalization days and thus to optimize cost per
patient.
Financial and operational benefits
The ward needs an effective
management of admission, transfer
and discharge process, recording of
examination sheets, management
of patients by section, room or bed,
information about cost per patient,
management of transfers between
sections and to Intensive Care unit.
The Ward Module was especially
developed to monitor patients
starting with admission into the
section to the discharge from
section, with all medical data
recorded during the hospitalization
period.
Ward
26 27
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Tracking patient from admission into Automatically generating medical
section until his/her release from section certificates and letters to general
in one of the following ways: transfer to practitioner;
other section within the same hospital, Web-based access to results of lab tests
external transfer (to other medical and examinations for patient's general
location), discharge (upon request or practitioner and / or for the patient;
normal) or death; Generating a list of drugs and material
Changing the medical record according supplies requisition;
to specifics of each section; system can Recording the transfer to other medical
simultaneously manage all types of unit (other section or other hospital);
defined medical records; Issuing operational, statistical, and
Viewing and changing medical records managerial and reimbursement reports
of patients admitted into the section. to the Insurance Houses (including the
Recording each medical service export to DRG);
provided to patient; Recording patient discharges, their
Recording requests for drugs and diagnostics at discharge;
materials (consumables). Automatically generating release sheet,
Recording data about the patient filling in the epicrisis based on patient
progress, as well as about their condition progress during
attending doctors; hospitalization;
Printing patient transfer records and the Recording and printing the Medical
number of free beds; Record.
Printing food record and data about the
diet;
Features
Process organization
Allows scheduling of surgery wards and necessary
medical personnel, thus streamlining the use of
hospital resources;
Data collecting for surgery wards
Allows specific data collection activities conducted
under this type of division and the reporting to the
DRG system.
Financial and operational benefits
Surgery Ward Module is aimed at
operating rooms & surgery blocks
and provides users the possibility to
organize processes and to collect a
data series necessary for reporting.
Surgery Ward
28 29
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Scheduling surgery wards with multiple Allows viewing of patients’ electronic
resources of different types: surgery data sheet;
wards, doctors, nurses, equipment; Allows working with closed circuit
Allows transfer to and from the ATI pharmacy by releasing ledger sheets;
ward or surgery ward from other wards; Integrates with Imaging Module: allows
Allows data recording from pre-surgery the posibillity to view the patients’
and post-surgery states; imaging and attached documents;
Allows recording of performed Allows printing of forms required for
surgeries with all necessary details: surgery.
surgery details, surgery protocol,
surgical interventions, performed
procedures, material usage, prescribed
medication, billed services;
Features
Automates the process of medical tests
Product ensures automation of processes specific to
medical labs, including transmitting the request for
medical tests and retrieving results from medical
devices, simplifying activities and reducing time
consuming routine work;
Reduces operational costs
Thanks to automation of all operations within the
laboratory, the module significantly reduces time
needed to perform these operations, having a direct
impact upon the operational costs;
Eliminates human errors
Thanks to using a barcode system, existing from the
retrieval of medical tests to the transmission of
results, the system avoids any type of human error
regarding the route of medical tests within the lab;
Transparency on the entire medical activity
Thanks to integration with other modules in Charisma
Medical suite, the module dedicated to laboratories
can provide a unique transparent view of the entire
medical activity through a single software application.
Laboratory module allows independent installation or
integrated with inventory management systems, HL7
and ERP systems.
Financial and operational benefits
The activity within a laboratory
involves many key steps: retrieving
medical test requests, transfer them
to medical analyzers, retrieving
results from medical analyzers,
validating results and issuing
medical test record. In a field where
human errors are not acceptable,
implementing an information
system is crucial for tracking these
steps, as well as for transferring
results to the interested entities.
Laboratory Module automates and
simplifies key processes from
medical laboratories, stores data in
electronic format and eliminates
human error.
Laboratory
30 31
“We may say that, because of the
big volume of medical tests, the
laboratory is a entity close to the
industrial field of activity. 16,000
analysis are processed daily in the
eight laboratories. For more than a
half of these tests, the result must
be ready in three hours. I am talking
about the patients in the hospitals,
because we have laboratories in six
Romanian hospitals, and for those
patients the response time must be
shorter than the time needed for
the ones that come to the
ambulatory.
Synevo – Medicover Romania
Virgil Ivan, General Manager
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Ensures automatic retrieving and test results;
tracking of requests for medical tests Uses medical test profiles defined based
entered from Emergency Room, on the contracts concluded with the
Examination Room and Section; insurance houses or with private
Allows recoding new requests for companies as subscriptions;
medical tests, including those in Ensures retrieving requests for medical
subcontracting regime, but also test tests, their transmission to medical
scheduling; devices; retrieval of results from testers
Tracks requests for medical tests from is done based on barcodes;
patients; Groups the medical services according
Transmits requests for medical tests to to various criteria;
medical devices, requests that can be Prints the medical analysis record
manually entered or automatically whose format can be configured
retrieved - the application ensures the according to the preferences of system
automatic use of over 80 medical users;
devices; Prints the index (report pool – medical
Allows recording results of medical tests test registry) with performed medical
directly into the database with the help tests;
of the operators within medical test Generates reports compliant with SIUI
departments; (Unique Integrated Information System)
Automatically retrieves results regarding reimbursement of medical
transmitted by medical devices; the tests by insurance houses;
transmission with medical devices is Generates operational and statistical
bidirectional; reports like the list of medical tests,
Ensures validation and modification of grouped by department, patient, doctor
results transmitted by medical devices; or other entities wanted by the
Allows adding comments on the medical institution.
Features
Increases efficiency and facilitates drug supplying
operations
Our solution completely automates drug supplying
based on identification of stocks and drug requisition,
thus reducing time spent for inventory management
and attracting the reduction of the resources needed
to run this process;
Eliminates human errors
All transactions are automatically recorded into an
integrated information system, preventing human
errors in the wrong planning of drug replenishment or
wrong assignment by section;
Increases the reaction speed to drug supplying
Thanks to daily, automatic update of the inventory, all
information is centraly available, at each and on the
entire medical unit level, enabling proactive drug
replenishment decisions, eliminating risky situations
for the patients when medical unit does not have
available required drugs;
Minimizes drug loss
By operating the outputs transactions from the
warehouse in the format set up by the medical unit,
Pharmacy Module minimizes drug loss generated by
their effective end dates, optimizing consumption and
replenishment, and having an impact upon growth of
the operational efficiency.
Financial and operational benefits
Without a proper information
system, the management of drug
inventory available in each medical
unit, but also requisition pick up ,for
each section, and releasing of drugs
according to requisition can raise
problems. Pharmacy Module solves
all these problems and also enables
the traceability of all medical
documents involved in this activity.
Pharmacy
32 33
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Manages drug inventory regarding the different criteria, according to specific or
quantity and amount; preference of each medical unit: patient,
Records all standard transactions into prescription sheet, prescription;
system: recording purchasing invoices, Manages drugs prepared within the
generating reception protocol (NIR), hospital's drugstore through micro-
generating transfer note, cassation note, manufacturing sub-module;
bill of materials, drugs manufactured by Enables use of all operation methods
the medical unit; for inventory releases: FIFO, LIFO, FEFO,
Manages the drug inventory by section, STD, instant CMP, and global CMP;
clinic, emergency room or UPU, while Manages reports specific to relationship
the warehouse being replenished with with Insurance House, entirely
daily drug requisition, depending on the complying to its requirements, and a
number of existing patients in section; series of standard reports, such as the
Assigns each drug in inventory with a quantity and value drug consumption
series of features that enable its quick analysis by patient/section/hospital,
identification; consumption report, inventory, balance
Manages the reserve drug stock for sheet, timesheet, drug inbound;
emergency room or UPU, based on Allows export of all reports specific to
prescriptions issued by doctors and the relationship with funding entities or
saved into patient admission sheet or industry authorities, as well as standard
medical records; reports;
Issues drug purchasing requests; Issues drugs based on national
Issues bill of materials based on drug programs, based on the quasi-opened
reservations; regime (e.g. the drugs for diabetics are
Releases from inventory, depending on only issued by the County Hospital).
Features
Reduces the operational costs
Thanks to automatic saving into system of results of
radiology departments in electronic format, routine
tasks and downtimes are reduced, as well as
operational costs due to elimination of physical files
difficult to be handled or transmitted from one
section to other;
Increases efficiency of the diagnostic process
The system provides the necessary tools for
interpretation and recording of medical results;
Reduces the time needed to access the images
Results of the radiology section –
electrocardiographies, radiologies, tomographies,
radioscopies, ecographies or other specific medical
tests - are automatically attached to the patient
record so that medical staff can quickly access, at any
time, relevant patient information.
Financial and operational benefits
The medical unit handles an
important number of
electrocardiographies, radiologies,
tomographies, radioscopies and
ecographies daily. Saving them in a
unique integrated information
system that can be accessed at any
time by specialized medical staff,
but also automatically matching
these results to patients is a
requirement that can be covered
through Functional Tests and
Investigations module. This module
automates the radiology
departments by allowing to
automatically attach the results to
patient record.
Medical Investigations
34 35
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Automatically retrieves any type of other hospitals;
medical tests - electrocardiographies, Enables viewing and adding comments
tomographies, radioscopies, ecographies over the image received from the
- and saves them into the system; equipment;
Automatically attaches the results of Provides recording the examination
radiology section to electronic details, performed procedures, spent
observation patient sheet , enabling its materials;
printing and archiving; Issues consumption reports, taking into
Allows publishing on the Web the data consideration various criteria: patient,
received from equipment, in order to be period, location.
viewed by general practitioner or sent to
Features
Reduces operational costs
Thanks to the recording into electronic storage
systems, our solution eliminates the need for
radiology films required for traditional storage
process, thus significantly reducing operational costs;
Increases the efficiency of the diagnostic process
Oursolution instantly makes available images resulted
from medical examinations to the tools required for
interpretation and recording of all images. By
automatically indexing images, system prevents
human errors that can occur due to carelessness in
traditional storage;
Reduces the time needed to access the images
Using this feature for quick image storage directly into
the Electronic Patient Record, the medical personnel
has quick access at any time to images resulted from
medical examinations.
Financial and operational benefits
The Imaging Module provides
complete management of images
resulted from medical
investigations, ensuring the
communication with medical
devices via DICOM protocol. The
product ensures centralized
retrieval and storage in a unique
database, archiving and indexing of
images, and quick access to images
resulted from medical examinations
at the level of the entire medical
unit.
Imaging
36 37
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Ensures communication with the Enables the registration of diagnostic
medical devices via DICOM protocol; based on the images received and
Archives and indexes the images processed from the medical devices;
received from medical devices and Ensures quick and secure access to
transmits them to the doctor for these images directly from the Electronic
interpretation or viewing; Medical Record.
Features
Eliminates human errors
Due to automatic billing calculation process which
takes into account contracts, subscriptions and
promotions for customer in the system, human errors
are eliminated from the billing process;
Reduces the time necessary for client and insurer
contract management
With the introduction of information into an
integrated electronic system, the product allows
monitoring and rapid reporting of any specific
information. Moreover, it ensures reduction of
operational costs by eliminating paper, thus reducing
also the time necessary for saving complete customer
information;
Enhances analysis ability
Medical unit management has the opportunity to
assess the healthcare efficiency through detailed and
updated reports on the status of relations with
insurers and clients.
Financial and operational benefits
Contracts and subscription
agreements with customers, pricing
and promotional campaigns
conducted by health units directly
influence its operational efficiency
and profitability.
Contracts and Insurance Module
was developed specifically to
enable subscription and customer
contracts, medical insurance and
relationship with National House of
Health (CAS) management and the
automatic recording of services
provided under contracts or
promotions.
Contract and Insurance
38 39
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Management of all insurance contracts Provide support for establishing the
concluded by the medical unit with pricing policy regarding subscriptions
natural or legal persons: and medical services;
nSubscription contract type; Allows data base management
nPay service contratct type; considering each client contract;
nOccupational contract type; Provides direct import of subscribers list
nNon-standard contracts that allow from the Excel application;
introduction of any number of Allows a configurable billing for each
contractual clauses (e.g. a contract client, taking into account the type of
providing a free first medical contract concluded with the medical
service, the following two with a unit.
certain discount and following with
full payment);
Features
Eliminates human errors
Thanks to automation of invoice calculation according
to provided services and related prices predefined in
system, thismodule eliminates any human error in the
billing process;
Increases the value of receipts
Thanks to the automatic billing, based on the
contracts saved into the system, minimizes the risk of
forgetting to generate the invoice;
Increases analysis capability
The management of medical unit has the possibility to
assess efficiency of operations through detailed
reports and accurate up-to-dated statements of
invoiced/to be invoiced amounts vs. collected/un-
collected amounts.
Financial and operational benefits
The billing process has a direct
impact upon the organization's
revenues, and is directly affected by
the ability of the medical unit to
correctly identify the provided
services, their related prices, taking
into consideration the already
existing contracts or subscriptions.
The Billing Module covers the
reimbursement process with
suppliers, customers and patients,
based on information in system and
thanks to possibility of interfacing
with any accounting and financial
system.
Billing
40 41
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Automatically identifies contracts based Generates fiscal receipt or invoice for
on which invoices should be issued for patient;
customers and suppliers; Enables integration with cash-registers;
Automatically generates invoices taking Ensures printing of receipt slips;
into account contractual clauses and Easily integrates with any other
their terms; accounting and financial systems and
Identifies precise value to be billed, natively integrates with Charisma ERP
according to services provided to system.
customers;
Features
Eliminates human errors
Thanks to automation of invoice calculation according
to services provided by partners and contractual
prices predefined in system, related to these services,
system eliminates any human error during billing
process;
Reduces time needed to manage contracts with
suppliers
Thanks to recording the information in an integrated
electronic system, the product enables a quick
monitoring and reporting of any specific information.
Furthermore, operational costs are reduced by
eliminating paper, thus significantly reducing the time
needed to fill in and save the information about
suppliers;
Increases analysis capability
The management of the medical unit has the
possibility to assess the efficiency of the operations
through detailed up-to-date reports regarding the
situation of the relationships with the suppliers.
Financial and operational benefits
Contracts with suppliers directly
affect operational efficiency and
profitability of the medical unit. The
possibility to benefit from or to
offer a loyalty policy based on
discounts, the management of all
the contracts and the accurate
tracking of purchasing invoices are
critical in supplier management
field.
The Contract Management Module
was especially designed to meet
these needs, enabling contracts
management with collaborating
doctors or medical service
providers.
Contract Management
42 43
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Enables the generation, management ERP accounting and financial system;
and saving of execution or Enables the calculation of discounts
recommendation contracts; based on configurable algorithms, taking
Defines discount policies based on flat into account the price list or preferential
price or percentage; price agreed under the contract.
Generates purchasing invoices and
enables the integration with any other
Features
Eliminates human errors during the process of
calculating the amount of provided services
Thanks to the automation of invoice calculation
according to the services provided by partners and
contractual prices predefined in the system, related to
these services, the system eliminates any human error
in the billing process;
Increases the value of receipts
Thanks to the automatic billing, based on the
contracts saved into the system, the product
minimizes the risk of forgetting to generate the
invoice;
Increases the capability of analysis
The management of the medical unit has the
possibility to assess the efficiency of operations
through detailed reports and accurate up-to-date
statements of amounts settled with partners.
Financial and operational benefits
The area of medical services has
increased its diversity very much,
and there are only a few medical
units that can cover the entire
range of services requested by
customers or patients. Most of the
times, a part of these services is
outsourced to specialized partners.
The management ofpartners and
services provided by them on
behalf of the medical unit where
the patient shows up is extremely
important in order to have an
accurate up-to-date image that is
directly reflected into revenues and
expenses of the medical unit.
The Partner Network Module was
developed specifically to meet the
needs of health facilities that
provide complex services through a
network of specialized partners. The
solution records the examinations
conducted by partners, ensures
quality supervision of services
according to contract specifications
and automates the settlement
process by generating detailed
reports for supervision,
optimization and simplification of
relationship with partners.
Partner Network
44 45
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Identifies the patients requesting accessed from the system any time;
services based on the contract signed by Generates the settlement report
the partner and medical unit; between partners, based on information
Records the examinations performed by saved into the system regarding provided
partners: diagnostics, services, medical services, and according to contractual
tests; provisions;
Ensures service delivery according to Generates purchasing invoices based on
contractual provisions, and these can be the information saved into the system.
Features
Increases analysis capability
The possibility of configuring reports, as well as
desired performance indicators according to specific
or preferences of each medical unit, enables medical
personnel to analyze in real-time the financial
progress of the medical unit, as well as various non-
financial indicators such as customer satisfaction or
loyalty, efficiency of schedules and availability of beds,
progress of drug inventory or other useful data;
Offers an overview on the medical unit
Thanks to detailed analyses of financial or non-
financial performance indicators, the management of
medical units not only holds updated situation of
operations, but also valuable information about
efficiency of operations. Thus, punctual, proactive
measures can be taken in order to fix or increase the
efficiency of the areas that can be improved;
Quickly generates updated situations
Thanks to the native integration with any other
module in Charisma Medical Suite, the Reports / DRG
Module quickly retrieves any type of information,
regardless the desired level, and displays it in a user-
friendly and easy-to-use GUI.
Financial and operational benefits
The Reports / DRG Module is an
extremely robust and flexible
module that offers a centralized,
transparent view of all the
operations performed within the
medical unit. The product generates
detailed reports, statistics and
analysis on the financial or non-
financial performance indicators.
The lack of a reporting module
decreases with almost 50 % the
efficiency of an information system
that would strictly limit itself to
recording data into the system.
Reports / DRG
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Generates a wide range of standard and Managerial reports: hospitalization cost
operational reports, including reports per patient, admission / discharge
compliant with SIUI (Unique Integrated registry by sections / periods, diet
Information System) regarding record, examinations by period/location;
reimbursement with the insurance Reports needed to track the quality
houses; indicators of hospital, such as morbidity
Statistical reports: number of patients in report by period, performed surgical
the Emergency Room, number of interventions, number of procedures
admitted patients, transfer sheet; performed per patient;
Operational reports: patient condition Enables export of medical records
record, medical record, medical test selected by certain criteria for reporting
record, drug registry, discharge sheet, to DRG or DSP.
letter to general practitioner at patient's
discharge, daily patient transfer sheet;
Features
Eliminates human errors
Automatic acquisition of medical results from other
systems used in the medical unit reduces the risk of
human errors due to erroneous transmission of such
information;
Reduces the time necessary to deliver medical
services
The automatic acquisition of medical results and
ability to access data from other systems used in the
medical unit allows diagnosis and treatment
determination for the shortest time possible;
Enhances analysis ability at organizational level
Provides the possibility to integrate the product with
systems that are already used by medical organization
to assess the efficiency of entire medical
establishment and a strong reporting that takes
account of the information available in all
departments.
Financial and operational benefits
Working in a medical unit involves
interacting with various information
systems, be they internal or
external, which manage vital
information for the medical unit.
Therefore, eliminating human
errors caused by an incorrect
information acquisition and storing
them in a manner allowing quick
access is important for any doctor.
In addition, it is essential that all
data is accessible through a single
management interface.
The Interface With Other Systems
Module ensures integration of
Charisma Medical Software with
any internal or nationwide
computer by integrating the
information into a single
management system.
Interface with Other Systems
48 49
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Automatic acquisition of medical results nPeople synchronization;
from external information systems nMedical results synchronization;
using HL7 communication protocols. This nPayment satement synchronization;
protocol is built on several levels, Allows interfacing with computer
allowing further extension of systems of authorities and regulatory
functionality. Also, this protocol allows bodies in the medical field (SIUI,
communication over TCP / IP or text National Health, Ministry of Health, ) at
files; medical services, medicines, lists level;
Allows interfacing with other systems Allows interfacing with current and
used in the medical unit for: future national systems such as
nArticles synchronization; Electronic Medical Record, Electronic
nStocks synchronization; Medicines Prescription, National Health
nSystem dictionaries Card.
synchronization;
Features
Reduces costs by eliminating paper
Eliminating paper reduces time needed for filling in
forms and for sending patient information to doctors,
decreasing both administrative costs, as well as
operational costs by eliminating downtimes.
Furthermore, the illegible writing on documents is not
a problem anymore as the information is saved in
electronic format into the system;
Increases patient safety
Due to a quick access to the patient’s entire medical
history including any allergies or previous medication,
the system eliminates human errors in treatment and
increases patient safety;
Increases the efficiency of the medical unit
Significantly reducing the time required for accessing
patient medical information, but also administration
costs of natural archives by replacing them with an
electronic database within medical establishment,
may increase its efficiency by 6%;
Provides data accuracy
By saving all information related to patient’s medical
history and scheduling examinationss in a unique data
base, data accuracy and availability to all system users
are ensured.
Financial and operational benefits
The entire volume of information
conveyed in a medical unit is huge
and directly influenced by the
patients flow and detailed records of
their medical history. Implementing
a system able to ensure a significant
reduction of time access to patients
medical information and
administration of natural archives
costs, the medical unit efficiency can
increase by up to 6%.
The EMR module (Electronic Medical
Record) facilitates the collection of
medical information about patients,
providing quick and easy access to
the information recorded during
patient’s visits (history, physical
examination, diagnosis, advice,
services delivered, recommended
medical leaves, drug prescription,
medical services delivered during
examinations) and immediate
viewing of the medical results
references.
EMR (Electronical Medical Record)
50 51
"Due to this partnership, Anima
clinics will have a clear competitive
advantage, both regarding the
efficiency of business operations, as
well as the facilities we are able to
provide to our patients. The
integrated system enables control
and cost analysis, thus ensuring us
we are efficiently using our
resources for the benefit of the
customers. At the same time, each
patient will have quick access to all
the information he/she needs -
quick schedule system, medical
record, online scheduling, "
A&D Pharma.
Robert Popescu, CEO
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Physicians can access the work program registration of new medical data such as
and list of scheduled examinations within prescriptions, analyses references,
a given time and the information can be prescription requests from patients,
filtered by: dental charting, messages between
nExamination date; doctors regarding the patient, the
nPatient name and surname; patient’s contracts;
nExamination status; Allows the visualization of medical
nPolyclinic; information recorded for the patient:
nSpecialization; diagnostic services, vaccines, prevention
nDiagnose; programs, drug prescriptions, test
Data related to examinations can be results, chronic illnesses,
edited and the following options are hospitalizations, history and other
available: documents;
nRegistration of data collected by Allows deletion or addition of services
history or physical examination, regarding the analyses;
recording data specific to specialist Ensures recording, viewing and tracking
examinations, diagnosis, the status of observations made by
recommendations and doctors, other than those made during
prescriptions; examinations, which may relate or not to
nRegistration of analyses references, the patient;
procedures undertaken during the Provides a complete medical test results
examination and implemented management, allowing recording of
prevention programs; results, collection of samples, approval
nRegistration of allergies and chronic or amendment results, viewing history of
diseases; results, reporting results and
nPatient scanned documents and unapproved changes;
contracts viewing; Allows the configuration of medical
nExamination sheet and medical profile by editing the access data and
prescription printing; recording most used items in the system:
Provides access to patient medical diagnoses, drugs and services.
history and allows the modification or
Features
Reduces scheduling time
By allowing real time visualization of all information
necessary for an appointment (physicians, specialist,
clinic, time) and the possiblity to make an
appointment through the web portal, the patient
saves time by not being necessary to go to the
medical unit;
Reduce laboratory test results transmition time
The system allows the transmission of laboratory test
results via Internet; they can be accessed by patients
directly from a web interface at any time, from
anywhere;
Increases customer satisfaction
Due to the possibility of viewing and programming
services online, customers save time as they can be
programmed according to their preferences in terms
of doctors or specializations, thus increasing their
satisfaction and loyalty for the services provided;
Facilitates communication between doctors and
patients
The website allows messaging between doctors and
patients, reducing time necessary to obtain a
clarification of medical test results or diagnosis;
Increases efficiency of the physician’s activity
View all examinations scheduled in real time and
transmit online the diagnosis, treatment or answers to
patients questions.
Financial and operational benefits
Medical services delivery can be a
time consuming activity, given that
it involves a whole stream of
activities: scheduling consultations,
submitting to testing, diagnosis and
treatment determination,
revaluation of health status at
treatment completion
The Self Service Portal Module is a
web portal which can be adress by
both patients and physicians for fast
browsing of the steps outlined
above. Through this portal, patients
can schedule their visits to doctors,
view the results of tests undergone
and get details on diagnosis,
treatment Physicians can view
examinations, transmit test results
undergone by patients and answer
any questions related to treatment
and diagnosis.
Self Service Portal
52 53
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Facilitates examination planning by test results – doctors can record analyses
patient, the patient having the possibility references and their results for each
to establish it through this portal, based patient and examination;
on a list of possible options such as city, Provides a complete picture of patient’s
specialty, clinic, doctor and scheduling medical history at any time and
time; anywhere, simply by accessing a web
Allows cancellation of appointments – browser;
the patient can filter his scheduling list Enables viewing and printing the
according to specialty, physician, city and medical prescriptions - if the patient
clinic and may choose to cancel any of needs issurance and printing of a new
them; copy of the same prescription for further
Provides visulization of doctors working treatment, module allows the application
hours –patient can view the opening for new prescriptions;
hours of a physician, with a particular Allows messaging between doctors and
specialty from the clinic where he/she patients, thus facilitating communication
wants to make an appointment; between the two entities;
Allows the possiblity to change details of Provides registration and printing of the
the patient; information such as address, medical record and prescription by
phone numbers, e-mail can be edited; request.
Allows the viewing and transmission of
Features
Charisma Mobile EMR is a software solution
dedicated exclusively to the medical personnel,
primarly to doctors and nurses, aimed at
easing their access to the electronic medical
records (EMR) of all patients, analysis
outcomes and diagnoses, regardless of the
patient’s position (emergency unit, room or
any other place within the medical unit). The
solution can also be integrated with any other
medical activity management application that
includes a module dedicated to electronic
medical records.
Features
Mobile EMR
Complete overview of received or performed visits – new
patients, outpatients, assignments, alerts according to case
priorities;
Integrated patient management – data are transferred direclty
from the CMS server, and according to changes performed on
the PC tablet they are submitted to the system for continuous
update;
Extended patient history categories – the application provides
details on patient’s record such as their position within the clinic
(ward, room, bed), case history, allergies and diagnoses,
treatment (start date/ end date, drug type/ quantity,
administration type/ frequency), laboratory requests (analysis
type, processing status, detailed result, analysis report), visit
program (date, frequency, doctor, specialty, current status –
performed/ not performed) or attachments to the observation
sheet;
Medical report analysis generation and import;
Quick database search; definition of new patients or discharges.
Charisma Mobile Medical Software is an on-
line system that provides mobility, financial
and non-financial information to managers of
medical units, laboratories and hospitals, with
multiple locations, business lines and
geographical areas. The application can be
integrated both with TotalSoft’s medical and
financial management solutions (Charisma
Medical Software and Charisma ERP) or any
other similar information systems.
Thus, managers can make smart decisions,
having access by means of a simple mobile
device, to comparative analysis (budgeted vs.
done) for each medical unit, overview of
prepaid contracts, reports on mostly requested
services or doctors’ schedules on each
location, all these data being automatically
withdrawn from the information system that
manages the entire activity of the medical
services provider.
Features
Mobile Medical Software
Financial stability indicator per clinic/laboratory – performance
indicators of each medical unit are analyzed, while differences
that must be covered in order to achieve current goals are
determined;
Advance filter on aggregate revenues according to the clinic or
laboratory’s specialty (gynecology, ophthalmology, radiology,
ENT);
Temporal comparative analysis, with advanced displayed data –
for each specialty the services performed can be viewed:
number of patients, visits completed, referrals, information on
previous contracts;
Detailed financial analysis at service level – patients, visits,
referrals;
Revenues, costs, profitability, number of visits and wards that
have performed services according to
contracts concluded and breakdown of
contract revenues.
poza
With over 18 years of experience, TotalSoft is
the largest Romanian ERP provider,
according to the market research company
PAC. With 1,500 clients in the private and
public sector in 27 countries such as USA,
Germany, UK, Austria, Italy or France,
TotalSoft has an undeniable expertise in 9
verticals, focusing on retail and distribution,
agriculture, oil and gas, manufacturing,
financial services and healthcare.
The company has its own suite of software
solutions, namely Charisma Business Suite,
to which renowned systems, such as
Charisma ERP, Charisma HCM or Charisma
Medical Software belong.
TotalSoft is member of Global Finance
Group, one of the largest private investment
companies in South-Eastern Europe, with
offices in Athens, Bucharest, Sofia and
Belgrade. Global Finance manages funds
amounting to over EUR 850 million and has
carried out over 70 investments since its
founding in 1991.
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