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Medical Software Simple | Intuitive | Flexible | Complete

Charisma Medical Software

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Charisma Medical Software

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Page 1: Charisma Medical Software

Medical Software

Simple | Intuitive | Flexible | Complete

Page 2: Charisma Medical Software

Main value

Organizes, simplifies and automates complex

processes and workflows;

Cross departmental automation and

organizational processes that cover multiple

departments;

Dramatically decrease operational costs and

improves employees' effiency;

Increases the company's agility and

competitiveness;

360 view over the performance indicators;

Increases customer loyality;

Collaborative working environment, focused on

satisfying business partners’ needs;

Updates and develops customers' business needs.

value

Provides key reports and analysis for executives to

run business;

Reports with the ability to go from high level to

low level detail;

Comprehensive insight from all departments and

systems;

Provides executive dashboards, on-spot quick

facts and real-time notifications.

value

Clean and friendly user interface;

Commonly performed tasks can be automated;

Can provide data from other applications and

sources;

Can access various reports from the same

interface;

Provides technical support directly from the

application interface;

Provides development methods and tools for

business flows and entities directly from the

application.

value

Management

Employee’s

Market

Charisma Medical Software is ranked by IT

Europa as one of the top 5 “Vertical Market

Enterprise Solutions”

Page 3: Charisma Medical Software

Modules:

General Configuration

Patients

Appointments

Polyclinic Care Unit

Medical Examinations

Treatment Schema

Family Medicine

Occupational Medicine

Emergency Rooms / Admissions

Ward

Surgery Ward

Laboratory

Pharmacy

Medical Investigations

Imaging

Contracts & Insurance

Billing

Contract Management

Partner Network

Reports / DRG

Interface with other Systems

EMR (Electronical Medical Record)

Self Service Portal

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The market of medical services is

usually facing serious problems

due to the lack of funds,

overloading, low quality of the

services and treatments applied.

All these challenges can be

overran when the medical units

will have access to an overview on

the entire performed activity that

enables them a better control on

resources, clear tracking of the

recorded costs at any level

(medical unit, section, room or

bed), clear tracking of all the

provided services, as well as the

lowering of the routine work

volume for a greater focus on the

medical institution’s essential

activities.

The complex activity within a medical unit should rely on a powerful reporting engine and a

unique, easily accessible and real time updated information source, regarding patients flow

within the medical unit, performed examinations and medical tests or prescribed medication.

Besides the care for the patients' health, the medical institutions need a strict inventory

management, the reduction of operational costs by quickly recording and accessing the

information from a unique information system or the automation of the specific internal

processes. Only an integrated information system can contribute to creating a modern, efficient

and productive medical environment that is strongly oriented on the patients' satisfaction.

Charisma Medical Software is a modular software solution that integrates and optimizes

processes, flows, operational and financial activities specific to hospitals, clinics, drugstores and

medical laboratories. The product offers the possibility of electronic bids for selecting the

suppliers of drugs, instruments, repairs, consumable items or food, while being integrated with

HL7 transmission protocol for retrieving and processing data from laboratory analyzers.

Page 4: Charisma Medical Software

4 5

Why Charisma

Medical Software?

The unique expertise of

Charisma team, formed

after an impressing

number of complex

implementations in

countries from Central

and Eastern Europe, as

well as the exceptional

modularity and

adaptability of the

product, make Charisma

Medical Software the

logical choice for

optimizing the internal

processes for any

hospital, clinic,

drugstore or laboratory,

regardless its size or

complexity.

Complete end-to-end solution

The experience and expertise of the implementation

team

Advanced modularity, scalability and adaptability

Quick and transparent access to the system

Charisma Medical Software covers all the internal

processes within any type of state or private, local or

international medical institution, regardless its size or

complexity.

The Charisma experts’ unique experience is based on

a vast number of complex implementations in

national or multinational medical institutions,

integrating and offering business processes and best

practices used in the largest hospitals, clinics or

laboratories existing on the European market.

Charisma Medical Software modules can work

standalone or together, and can be natively integrated

with any other ERP, Human Resources or BI solution

within Charisma Business Suite. This exceptional

modularity, as well as the use of the most modern

software technologies and architectures enables a

remarkable adaptability to the specifics of any single

institution. Furthermore, the integration of hospitals

(multiple specialty sections), interfaces in various

international languages or multi-currency calculations

offers a unique, transparent image on the activity of

the institution.

The latest technology enables secured access via Web,

anytime, anywhere. Access is done based on the

access rights preconfigured according to the internal

security policy of the institution, depending on each

type of user involved in the medical process.

Page 5: Charisma Medical Software

Differentiatorsn

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Complete end-to-end solution for any type of medical institution, state or

privately held, locally or internationally localized;

The experience and expertise of the specialists, innovators and implementations

team with complete medical solutions that comply with existing requirements;

Advanced modularity, scalability and adaptability for any type of business model

or institution;

Multi-location and multi-section;

Secured web access and client applications for each type of user involved in the

health care process;

Based on the latest technology as well as native integration with TotalSoft

solutions: Charisma BC Pharm, Charisma Analyzer 2010, Charisma Cost Control.

Customer loyalty

through better

compliance with

appointments, online

access to electronic

records or history of

medical data analysis,

cost control and

processing speed

increase, data

systematization or

integrated reporting

inside the informatic

system are just some of

our strong competitive

advantages that we can

offer to any medical or

pharmaceutical

institution.

Page 6: Charisma Medical Software

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Benefitsn

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Maintaining his/her loyalty nloyalty cards with points

through: accumulation and discounts;

nonline scheduling using nonline examinations;

secured Web access; Non-stop access to medical data

ncall-center automatic or electronic records, as well as for

operator based scheduling; the history of tests and results;

ncorrect, on time notification Effective online self appointment

about results of the medical scheduling: the patient has a

examinations and tests centralized schedule system and

(online access, SMS, e-mail, receives confirmations and

phone); reminders for them via e-mail,

nnew services promoting; phone or SMS.

for the patient

for the medical institution

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Costs and resources control entries of all examinations and tests

through an integrated flow and a performed within the institution;

complete solution that automates Efficient inventory management

the exchange of information nat drugstore level

(schedules, patients' electronic nat each laboratory level

records, medical test result nat hospital or clinic level;

automatically transmitted between Reduced internal costs with paper,

laboratory and patient/doctor), film, space and other physical

ensures the accuracy and increases devices by replacing the physical

the institution's profitability; management of patient records

Processing speed by quickly with electronic record (EMR –

capturing and querying the Electronic Medical Record); it

information through the ensures the complete management

automation of entire patient or a of the electronic records for each

medical test route; patient of the hospital, clinic or

Covers all stages, from scheduling laboratory;

or recording the patient in Complete management of

clinic/emergency room, recording electronic records for every patient

primary examination and diagnosis, of the hospital or clinic by assuring

medication prescription, invoicing, permanent charge, transmission

lab tests, advanced examination or and update;

surgery stage, hospitalization, to the 24/7 access for doctors to patient

discharge of the patient; data, visit history, and past and

Strict control of expenses and current diagnostics;

revenues by tracking expenses,

revenues, as well as accounting

Benefits

Page 7: Charisma Medical Software

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Time management improved by: transmission between the

nthe best management of laboratory and doctor and by

schedule through elimination sending SMSs for notifications

of schedule time waste, during or confirmations;

a day; nmultiple data selection criteria

noptimization of the average for highlighting the progress of

time spent on an examination; medical cases;

nmanagement of hospital flows, Specialized reports and real-time

management of each section examinations:

and schedules for surgeries nexact tracking of admissions by

(room, team, drugs); sections, rooms, doctors, drugs

neffective personnel assignment available, quantities and

by constant monitoring and prices;

increase of operations value of ncomplete and complex diagram

the entire active medical staff, of laboratory tests for the

according to the confirmed correct management of

schedules (via phone, SMS), as supplies;

well as by tracking peak times nfinancial calculation, for each

within medical unit; patient in record time, by

A secured, private and controlled splitting on types of subsidies,

solution by using defined access discounts or payments

levels, granted protection and incurred by patients;

password usage, by checking nspecialized management by

application traffic on the Internet; using electronic bid for the

Administrative and scientific selection of suppliers of drugs,

advantages through: tools, repairs, supplies, food;

nspeed of execution/reporting Integration with HL7 transmission

of the medical tests at protocol for retrieval and

laboratory level; processing data from laboratory

nweb access to patient records, analyzers.

automation of result

ModulesThe Charisma Medical Software modules can operate independently or

together, covering any specific medical activity – from the emergency room,

appointments, patients’ files or polyclinic care unit to imaging, laboratory

and state reporting. This outstanding modularity and the use of modern

technologies and software architectures allow for a remarkable adaptability

to the specificities of each medical institution.

Page 8: Charisma Medical Software

The backbone of any medical

institution is the organization and

structure method of the component

units activities . General

Configuration Module enables the

organization to structure all units of

the medical institution, regardless

the complexity or size. The product

manages the service types offered,

medical contracts, dictionaries

specific to internal section activities,

name and setups of patient rooms.

The General Configuration Module

can be integrated with any

Charisma Medical Software module.

Increasing the efficiency of operations for each type

of medical institution

Due to the organization and structure of activity

within the institution, the integration of medical units,

as well as the decrease of downtime, directly

influences the reduction of operational costs;

Lower total costs of ownership, quick return on

investment

Specific unit activities can be quickly automated due

to the independent setups of the organizational

elements.

Financial and operational benefits

General Configuration

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“Of the 6,000 minimum daily

analysis performed by Charisma,

20% must be delivered urgently,

within 2 hours, and nearly 80% until

the next day. A doctor validates a

list of 150 entries/records in 30-45

min, about 4-5 records/sheets per

minute. This is largely due to

Charisma that gives us the

information automatically.”

Regina Maria

Andreea Alexandru, Chief

Laboratory Physician

Page 9: Charisma Medical Software

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Each functional module is highly Medical contracts, including contracts

configurable, allowing definition of with the Health Insurance Houses and

various required data, according to the private companies;

requirements of the medical institution, Medical services profiles; a profile

such as: means a grouping of medical service,

Hospital data - name, trade code, characterized by a lower overall price

taxpayer ID, addresses, phone numbers, lower than the sum of services according

bank account list, employee list and to the list of prices;

more - this data will be printed on all Application security by defining access

documents issued via the application; rights up to field level;

Application items: drugs, supplies, fixed Medical dictionaries: blood types, test

assets; tube types, allergies, patient condition at

Medical services, medical service release;

categories and sub-categories; Drugs and the imported drug list,

Normal results values; distributed by the National Health

Medical services results, as well as each Insurance House (Casa Naţională a

result's type; Asigurărilor de Sănătate), FDA;

Diagnostics, diagnostic categories and Sections, rooms and number of

groups; available beds.

Features

Page 10: Charisma Medical Software

The significant flow of patients that

medical units have raises serious

problems regarding registration,

viewing and also quick searching of

information. The Patients Module

consistently manages the data and

the patient's file, including disease

history, medication and previous

treatments. This information is

recorded and made available in

real-time to the medical staff, thus

eliminating human errors regarding

medication and administration ,

thus raising the patient’s safety.

Reduces costs by eliminating paper

Eliminating paper reduces time needed for filling in

forms and for sending patient information to doctors,

decreasing both administrative costs, as well as

operational costs by eliminating downtimes.

Furthermore, the illegible writing on documents is not

a problem anymore as the information is saved in

electronic format into the system;

Increases patients' safety

Thanks to the automatic tracking of potential allergies,

previous medication or through the history of

patients' medical problems, the system eliminates the

human errors in prescribing the medication and

increases the patients' safety;

Simplifies the transfer to other medical units

Automating the admission and transfer process, to

other medical unit, reduces the time needed for filling

in the formalities and increases the deliverabily of

medical services to patients who need quick

specialized interventions;

Eliminates human errors

By saving into system all performed medical

examinations and important personal information, the

medical history of patients can be easily gathered and

furthermore accessed from a unique database,

eliminating human decision errors, due to lack of

information.

Financial and operational benefits

Patients

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Page 11: Charisma Medical Software

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Manages personal data of patients in Eliminates the transfer of physical files

electronic format via EMR (Electronic within the medical unit;

Medical Record) features; Enables querying the patient's record:

Enables the attachment of scanned examination history, diagnostics, drugs,

documents at patient level or patient provided services, medical test results;

record, including images or other Ensures the management of patients'

documents directly retrieved from the contracts: private insurances,

medical equipment: electrocardiograms, subscriptions, National Health House.

tomographies, radiologies, echographies;

Features

Page 12: Charisma Medical Software

Reduces the time needed for scheduling

By centralizing all the information regarding the

availability of the medical devices or examination

rooms, the solution dramatically decreases the effort

needed for scheduling by optimizing the time;

Increases customers' satisfaction

Thanks to the possibility of viewing offered services

and online scheduling, customers save time necessary

for scheduling an appointment at the medical unit

office, and have the possibility to get an appointment

based on their preferences, for certain doctors or

interest specialties, thus increasing their satisfaction

and loyalty to offered services;

Increases the efficiency of marketing campaigns

Our solution offers promotion of new services, loyalty

cards with point accumulation and discounts,

generating reports on the efficiency of marketing

campaigns. Thus, managers of medical units can focus

on the most efficient channels to attract new

customers.

Financial and operational benefits

Appointments module offers both

patients and doctors an efficient

schedule management, at the level

of the entire medical unit, based on

the availability of doctors, loading

of the examination rooms or

medical devices. The solution allows

schedules on multiple locations at

the same time, automatically

generates waiting lists, reminds of

schedules via e-mail, phone or SMS

and saves the patient time by

offering the possibility of online

schedules.

Appointments

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Page 13: Charisma Medical Software

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Defines the schedulable resources: deletion of a schedule and the change of

doctors, examination rooms, devices; a doctor's schedule;

Defines the business hours at date, day, Generates complete set of reports, such

and week level for the entire medical as current appointments, examination

unit; sheet, resource schedule or other type

Enables call center-type schedules on of reports requested by the medical unit;

multiple locations and in the same time; Enables transmission of confirmations

Ensures schedules via Internet, saving and reminders about the appointments

customers' time via a simple, user- via e-mail, phone or SMS;

friendly and easy to use interface; Enables defining a waiting list, as well as

Manages business hours: defines the automatic alerts in case an interval is

business hours, enables blocking a time clear.

interval for schedules, and enables the

Features

Page 14: Charisma Medical Software

Increases patients' safety

By tracking potential allergies, previous medication or

the history of the patients' medical problems, the

system eliminates the human decision errors in

prescribing medication and increases patients' safety;

Reduces the time needed for formalities

By electronically recording predefined forms and

eliminating the physical transfer of documents

required for the admission or transfer to other

medical units, the solution reduces the time spent on

routine tasks;

Reduces the operational costs

Significantly reduces the use of paper, thus decreasing

time spent for filling in and transmitting patient

information to doctors;

Provides high accessibility of information

All patient information can be accessed any time,

regardless the physical location of patient within the

medical unit, and can be easily read;

Increases the efficiency of the polyclinic care unit

Thanks to the analysis and statistics on the indicators

specific to the emergency room, the management of

the medical institution can proactively act for

eliminating downtimes and for increasing operational

effiency.

Financial and operational benefits

The complex activity within a

medical institution must rely on a

unique source of information, easy

to access and updated, both about

patients and their track in the

medical unit, as well as about the

performed examinations and

medical tests or the prescribed

medication.

The polyclinic care unit is no such

exception, requiring complete

information on the patients who

come to specialist's office for

examination, as well as the

possibility to record all operations

carried out within this office:

medical tests, examinations,

admission, The Polyclinic Care Unit

Module integrates the entire

activity with the data flow existing

in the medical unit, including the

examination offices.

Polyclinic Care Unit

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Page 15: Charisma Medical Software

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Monitors the overall activity in Saves diagnosis and resulted

polyclinic care unit through integrated prescription from examination and

dashboard: patients in clinics, patients alows custom and specific printings;

that are expected to enter Allows configuration of stored

offices/collection rooms; information during examinations,

Records examinations carried out for enabling continuous improvement of

each patient who comes to the medical specialized medical data being saved;

office, with or without programming; Prints patient examination sheet and

Records examinations executed during saves it to his/her electronic file, which is

patients consultation: treatments, tests, unique at hospital level;

medical maneuvers, imaging, radiology, Generates a series of operational,

functional explorations; statistical and managerial reports;

Records all examinations results Monitors used materials using Inventory

conducted after medical consultation; Management Module (from Charisma

Records and manages the references to ERP) that can automatically generate

other clinical and paraclinical consumption bills.

examinations, internal or external;

Features

Page 16: Charisma Medical Software

Financial and operational benefits

An important activity within any

medical unit is the management of

examinations. With help of the

Examinations module, services

provided during the medical

examinations and results of medical

tests performed after these

examinations, can be recorded.

Resulted diagnostic and medical

prescriptions are saved into the

system, and can be later accessed

by medical staff. Furthermore,

results of medical tests can be also

accessed online by patient, if

present module is integrated with

other modules in Charisma Medical

suite.

Medical Examinations

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Increases efficiency of the medical process

Thanks to the possibility of adding into a single

database any medical information that can be

accessed by all users, every patient will be associated

with the relevant information about examination

history within the medical unit, diagnostics,

medication or various complications, thus simplifying

the periodical examination process;

Reduces costs by eliminating paper

Eliminating paper reduces time needed for filling in

forms and for sending patient information to doctors,

decreasing both administrative costs, as well as

operational costs by eliminating downtimes;

Increases patients' safety

Thanks to the automatic tracking of potential

allergies, previous medication or through the history

of patients' medical problems, system eliminates the

human errors in prescribing the medication and

increases the patients' safety;

Eliminates human errors

By electronically saving into system all medical

examinations or other important personal

information, human errors that can occur as a result

of routine or carelessness are eliminated.

Page 17: Charisma Medical Software

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Records examinations performed for Enables configuration of information

every patient coming to the medical saved during the examinations, thus

office, with or without appointment; offering the possibility of continuous

Records medical services provided improvement of the type of specialized

within the examination session: medical data saved;

treatments, medical tests, medical Saves diagnostic and prescription

procedures, imaging, radiology, resulted after the examination, allowing

functional tests; its printing;

Records all results of the investigations Generates a series of operational,

performed after medical examination; statistics and managerial reports;

Records and manages referrals to other Monitors spent materials by using

clinical or paraclinical, internal or Inventory module, the bill of material

external examinations; can be automatically generated.

Features

Page 18: Charisma Medical Software

Reduces reaction time

Thanks to clear determination of steps needed to be

followed in case of certain diagnostics, medical staffs

immediately knows what should be done in order to

promptly meet the requests;

Increases the efficiency of operations

Solution streamlines the working procedures in

repetitive tasks, facilitating the activity of medical staff

and simplifying the process of making decisions.

Financial and operational benefits

Treatment Schema Module is

intended to streamline the working

processes and procedures within

the medical unit, offering the

possibility to determine a clear

workflow that can be applied by all

system users. The product increases

operational efficiency by

streamlining the treatment

methodology for certain cases, the

user being supported in making

decisions based on a previously

determined process.

Treatment Schema

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Page 19: Charisma Medical Software

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Enables the configuration of procedures Tracks procedure compliance - user has

to be followed in certain defined medical the possibility to follow the steps

cases - the working procedure that suggested by the system and that were

needs to be followed is set up after determined after the setting up of the

determining certain diagnostics. Thus, working procedure;

after the diagnostic is determined by the Natively integrates with Medical

doctor, system suggests a working Examinations and Emergency Room

procedure; modules, and procedures launched for a

It automatically proposes to apply a patient can be directly accessed from

working procedure previously set up for these modules.

that diagnostic;

Features

Page 20: Charisma Medical Software

Financial and operational benefits

Familiy Medicine Module integrates

all specific activities of the primary

care with other information existing

in the medical unit, providing a

unique, centralized and easily

accessible overview of relevant

information about patients. The

product allows business reporting

to CAS (Health Insurance House) for

settlement and reporting according

to standards of SIUI (Single

Integrated Information System) and

DSP.

The family doctor is the first one

being consulted if a medical

problem arises. Most specialist

medical advices are based on a

referral from your General

Practitioner, this raising the issue of

integrating the activities of one

medical room with other offices

within the medical unit. Family

Medicine module is dedicated to

the efficient management of the

specific activity of primary care and

integration of patient information

with other information existing in

the medical unit.

Family Medicine

Increases patient safety

Due to allergy, prior medication or medical history of

all patients, the system eliminates human errors in the

administration of drugs and increases patients’ safety;

Reduces operational costs

Using a computerized system eliminates paperwork,

thus reducing the operational costs and time required

to complete and archive patient information. In

addition, illegible handwriting problems are removed.

Reduces the time needed to conduct specific family

medicine activites

The system includes advanced recording, monitoring

and filter features for quick search of all information

needed; it automates processes by allowing the

configuration of the values that will be automatically

filled by the system.

Increseas the analysis capacity

Thanks to a quick access to updated statements, the

solution increases the analysis capacity of the

rendered family medicine services, providing

transparency in medical facilities, family doctors

activities, prescriptions, disease history and all relevant

information about patients.

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Page 21: Charisma Medical Software

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Manages lists of patients registered Manages the standardized series and

with family doctors, including transfers, intervals;

patient history, referrals, patient data; Provides doctors appointments calendar

Records medical services provided to management;

patients attending General Practitioner: Allows the configuration of the visual

compensated and uncompensated ones; and operational interface according to

Saves medical information collected specific needs;

during medical consultations; Collaborates with SIUI 2.0 allowing

Records, prints and validates drug offline and on-line mode to import

prescriptions: compensated and catalogs, custom file import, reporting

uncompensated; file export and response file import.

Generates, manages and prints medical Generates any operational, statistical

letters, laboratory or clinical referrals, as and management reports, required in

well as tickets for admission, taking into family medicine practices, including

account the specific forms; activity reporting to CAS and reporting

Issue and validates medical leaves according to SIUI (Single Integrated

certificates if the doctors have Information System) and DSP standards.

concluded agreements to this effect, and

manages patients' medical leaves

number of days;

Features

Page 22: Charisma Medical Software

Eliminates human errors

Thanks torecords of all information addressing the

occupational medicine in a consistent, integrated

information system, any human errors are eliminated

in scheduling periodical examinations or in validating

certain persons who do not have the necessary skills

to be hired for the requested job;

Reduces time needed to run the entire occupational

medicine activity

Thanks to the features of quick recording, monitoring

and reporting of specific information, time spent with

occupational medicine operations is significantly

reduced, thus decreasing the operational costs;

Increases analysis capability

Both medical unit and customers have the possibility

to quickly assess the results of the medical

examinations via centralized reports that offer the up-

to-date situation of the performed medical tests

results.

Financial and operational benefits

Occupational Medicine Module

automates the recording of medical

examinations, tests and results for

employees from employment and

afterwards, depending on the

determined periodicity resulted

from the specific work conditions.

The solution centralizes

competency certificates and follows

the employees’ health evolution,

being perfectly compatible with SIUI

reporting on expense settlement

with health insurance houses.

The occupational medicine

represents a legally mandatory step

both before hiring, both for the new

employee and for the employer.

This medical examination should be

done both at the moment of

employment and later on, with a

certain periodicity determined

according to specific work

conditions. Keeping an accurate

tracking of medical visits, medical

tests and results, issuing certificate

of abilities for an employee and

tracking his/her progress are

covered by the Occupational

Medicine Module.

Occupational Medicine

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Enables generating and recording requested certificate (employment,

occupational medicine contracts based periodical);

on the employee and his/her Plans and tracks the examinations and

profession; investigations required to issue the

Enables importing the information from medical certificate;

other documents; Prints and tracks issued medical

Defines professional risks, as well as certificates;

related medical investigations or Generates operational and statistical

examinations, according to occupational reports, including reports compliant to

medicine provisions; SIUI (Unique Integrated Information

Enables controls, investigation and System) regarding the reimbursement

examination tests based on the risks with the insurance houses.

specific to professions and type of

Features

Page 24: Charisma Medical Software

Reduces time needed for formalities

By electronically recording in predefined forms and by

eliminating physical transfer of the documents

required for the admission or transfer to other

medical units, our solution reduces time spent on

routine tasks;

Eliminates human errors

Product saves into system all medical examinations

performed from showing up to the emergency room,

as well as other important patient information;

Provides high accessibility of information

All patient information can be accessed any time,

regardless the physical location of the patient within

the medical unit, as well as the easy reading of this;

Increases the efficiency of the emergency room

Thanks to analysis and statistics on the indicators

specific to the emergency room, the management of

medical institution can proactively take measures for

eliminating downtimes and for increasing the

efficiency of operations.

Financial and operational benefits

Studies show that over 50% of the

hospital admissions are filtered

through the Emergency Room. Most

cases coming here have to be

immediately undertaken by medical

staff, because they require quick

interventions. An information

system can significantly reduce the

time needed for the procedures of

admission and transfer to other

medical units, generating patient

condition records in emergency

room and recording of examinations

and provided medical services.

Emergency Room / Admissions

Module was especially developed to

record patients who come to the

Emergency Room, to automate

generation of patient admission

sheet and registration of

examinations and provided medical

services, as well as to facilitate

processes specific to an emergency

room.

Emergency Room

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Records patients that show up to the Enables patient admission into hospital

emergency room / UPU in a unique and automatically generates at

database at hospital level: recording date admission a medical record that will

and time, identity card data, the follow the patient during the

emergency room where it was hospitalization period;

registered, responsible doctor, condition, Assigns the patient to a certain room in

referring doctor, disease history, the section where the patient will be

allergies; admitted, keeping the list of rooms and

Generates patient admission sheets at available beds in each room;

Emergency Room, which includes all Enables patient's transfer to other

patient information, anamnesis, section or hospital;

symptoms, diagnostic list and all medical Automatically generates the discharge

services provided to patient within the sheet and letters to general

Emergency Room; practitioners;

Records the medical services provided Prints specific patient condition records,

for each single patient: examinations, medical records (admission sheet),

treatments, medical tests, medical examination sheet and death certificate;

procedures, imaging, radiology, Enables the generation of operational,

functional tests; statistics and managerial reports.

Records all results from performed

investigations;

Features

Page 26: Charisma Medical Software

Efficient cost control

Thanks to advanced reporting and analysis features,

the management of the hospital has access to

detailed cost analysis per patient, bed, room or

section level, being able to make punctual or general

decisions regarding the efficiency increase of the

operations within the sections;

Reducing the time consuming routine tasks

By recording all information in electronic format, the

product eliminates paper, thus reducing the time

needed to fill in and transmit patient information to

doctors, decreasing personnel costs. Furthermore,

illegible writing on documents is not a problem

anymore, and potential human errors are minimized;

Eliminating the information double recording

As information system runs on a unique database, all

data are recorded into a single information source

that can be easy accessed from any computer within

the medical unit;

Optimizing the cost per patient

By ensuring quick access to complete information

about the patients and the administered treatments,

the solution enables to minimize the number of

hospitalization days and thus to optimize cost per

patient.

Financial and operational benefits

The ward needs an effective

management of admission, transfer

and discharge process, recording of

examination sheets, management

of patients by section, room or bed,

information about cost per patient,

management of transfers between

sections and to Intensive Care unit.

The Ward Module was especially

developed to monitor patients

starting with admission into the

section to the discharge from

section, with all medical data

recorded during the hospitalization

period.

Ward

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Tracking patient from admission into Automatically generating medical

section until his/her release from section certificates and letters to general

in one of the following ways: transfer to practitioner;

other section within the same hospital, Web-based access to results of lab tests

external transfer (to other medical and examinations for patient's general

location), discharge (upon request or practitioner and / or for the patient;

normal) or death; Generating a list of drugs and material

Changing the medical record according supplies requisition;

to specifics of each section; system can Recording the transfer to other medical

simultaneously manage all types of unit (other section or other hospital);

defined medical records; Issuing operational, statistical, and

Viewing and changing medical records managerial and reimbursement reports

of patients admitted into the section. to the Insurance Houses (including the

Recording each medical service export to DRG);

provided to patient; Recording patient discharges, their

Recording requests for drugs and diagnostics at discharge;

materials (consumables). Automatically generating release sheet,

Recording data about the patient filling in the epicrisis based on patient

progress, as well as about their condition progress during

attending doctors; hospitalization;

Printing patient transfer records and the Recording and printing the Medical

number of free beds; Record.

Printing food record and data about the

diet;

Features

Page 28: Charisma Medical Software

Process organization

Allows scheduling of surgery wards and necessary

medical personnel, thus streamlining the use of

hospital resources;

Data collecting for surgery wards

Allows specific data collection activities conducted

under this type of division and the reporting to the

DRG system.

Financial and operational benefits

Surgery Ward Module is aimed at

operating rooms & surgery blocks

and provides users the possibility to

organize processes and to collect a

data series necessary for reporting.

Surgery Ward

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Scheduling surgery wards with multiple Allows viewing of patients’ electronic

resources of different types: surgery data sheet;

wards, doctors, nurses, equipment; Allows working with closed circuit

Allows transfer to and from the ATI pharmacy by releasing ledger sheets;

ward or surgery ward from other wards; Integrates with Imaging Module: allows

Allows data recording from pre-surgery the posibillity to view the patients’

and post-surgery states; imaging and attached documents;

Allows recording of performed Allows printing of forms required for

surgeries with all necessary details: surgery.

surgery details, surgery protocol,

surgical interventions, performed

procedures, material usage, prescribed

medication, billed services;

Features

Page 30: Charisma Medical Software

Automates the process of medical tests

Product ensures automation of processes specific to

medical labs, including transmitting the request for

medical tests and retrieving results from medical

devices, simplifying activities and reducing time

consuming routine work;

Reduces operational costs

Thanks to automation of all operations within the

laboratory, the module significantly reduces time

needed to perform these operations, having a direct

impact upon the operational costs;

Eliminates human errors

Thanks to using a barcode system, existing from the

retrieval of medical tests to the transmission of

results, the system avoids any type of human error

regarding the route of medical tests within the lab;

Transparency on the entire medical activity

Thanks to integration with other modules in Charisma

Medical suite, the module dedicated to laboratories

can provide a unique transparent view of the entire

medical activity through a single software application.

Laboratory module allows independent installation or

integrated with inventory management systems, HL7

and ERP systems.

Financial and operational benefits

The activity within a laboratory

involves many key steps: retrieving

medical test requests, transfer them

to medical analyzers, retrieving

results from medical analyzers,

validating results and issuing

medical test record. In a field where

human errors are not acceptable,

implementing an information

system is crucial for tracking these

steps, as well as for transferring

results to the interested entities.

Laboratory Module automates and

simplifies key processes from

medical laboratories, stores data in

electronic format and eliminates

human error.

Laboratory

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“We may say that, because of the

big volume of medical tests, the

laboratory is a entity close to the

industrial field of activity. 16,000

analysis are processed daily in the

eight laboratories. For more than a

half of these tests, the result must

be ready in three hours. I am talking

about the patients in the hospitals,

because we have laboratories in six

Romanian hospitals, and for those

patients the response time must be

shorter than the time needed for

the ones that come to the

ambulatory.

Synevo – Medicover Romania

Virgil Ivan, General Manager

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Ensures automatic retrieving and test results;

tracking of requests for medical tests Uses medical test profiles defined based

entered from Emergency Room, on the contracts concluded with the

Examination Room and Section; insurance houses or with private

Allows recoding new requests for companies as subscriptions;

medical tests, including those in Ensures retrieving requests for medical

subcontracting regime, but also test tests, their transmission to medical

scheduling; devices; retrieval of results from testers

Tracks requests for medical tests from is done based on barcodes;

patients; Groups the medical services according

Transmits requests for medical tests to to various criteria;

medical devices, requests that can be Prints the medical analysis record

manually entered or automatically whose format can be configured

retrieved - the application ensures the according to the preferences of system

automatic use of over 80 medical users;

devices; Prints the index (report pool – medical

Allows recording results of medical tests test registry) with performed medical

directly into the database with the help tests;

of the operators within medical test Generates reports compliant with SIUI

departments; (Unique Integrated Information System)

Automatically retrieves results regarding reimbursement of medical

transmitted by medical devices; the tests by insurance houses;

transmission with medical devices is Generates operational and statistical

bidirectional; reports like the list of medical tests,

Ensures validation and modification of grouped by department, patient, doctor

results transmitted by medical devices; or other entities wanted by the

Allows adding comments on the medical institution.

Features

Page 32: Charisma Medical Software

Increases efficiency and facilitates drug supplying

operations

Our solution completely automates drug supplying

based on identification of stocks and drug requisition,

thus reducing time spent for inventory management

and attracting the reduction of the resources needed

to run this process;

Eliminates human errors

All transactions are automatically recorded into an

integrated information system, preventing human

errors in the wrong planning of drug replenishment or

wrong assignment by section;

Increases the reaction speed to drug supplying

Thanks to daily, automatic update of the inventory, all

information is centraly available, at each and on the

entire medical unit level, enabling proactive drug

replenishment decisions, eliminating risky situations

for the patients when medical unit does not have

available required drugs;

Minimizes drug loss

By operating the outputs transactions from the

warehouse in the format set up by the medical unit,

Pharmacy Module minimizes drug loss generated by

their effective end dates, optimizing consumption and

replenishment, and having an impact upon growth of

the operational efficiency.

Financial and operational benefits

Without a proper information

system, the management of drug

inventory available in each medical

unit, but also requisition pick up ,for

each section, and releasing of drugs

according to requisition can raise

problems. Pharmacy Module solves

all these problems and also enables

the traceability of all medical

documents involved in this activity.

Pharmacy

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Manages drug inventory regarding the different criteria, according to specific or

quantity and amount; preference of each medical unit: patient,

Records all standard transactions into prescription sheet, prescription;

system: recording purchasing invoices, Manages drugs prepared within the

generating reception protocol (NIR), hospital's drugstore through micro-

generating transfer note, cassation note, manufacturing sub-module;

bill of materials, drugs manufactured by Enables use of all operation methods

the medical unit; for inventory releases: FIFO, LIFO, FEFO,

Manages the drug inventory by section, STD, instant CMP, and global CMP;

clinic, emergency room or UPU, while Manages reports specific to relationship

the warehouse being replenished with with Insurance House, entirely

daily drug requisition, depending on the complying to its requirements, and a

number of existing patients in section; series of standard reports, such as the

Assigns each drug in inventory with a quantity and value drug consumption

series of features that enable its quick analysis by patient/section/hospital,

identification; consumption report, inventory, balance

Manages the reserve drug stock for sheet, timesheet, drug inbound;

emergency room or UPU, based on Allows export of all reports specific to

prescriptions issued by doctors and the relationship with funding entities or

saved into patient admission sheet or industry authorities, as well as standard

medical records; reports;

Issues drug purchasing requests; Issues drugs based on national

Issues bill of materials based on drug programs, based on the quasi-opened

reservations; regime (e.g. the drugs for diabetics are

Releases from inventory, depending on only issued by the County Hospital).

Features

Page 34: Charisma Medical Software

Reduces the operational costs

Thanks to automatic saving into system of results of

radiology departments in electronic format, routine

tasks and downtimes are reduced, as well as

operational costs due to elimination of physical files

difficult to be handled or transmitted from one

section to other;

Increases efficiency of the diagnostic process

The system provides the necessary tools for

interpretation and recording of medical results;

Reduces the time needed to access the images

Results of the radiology section –

electrocardiographies, radiologies, tomographies,

radioscopies, ecographies or other specific medical

tests - are automatically attached to the patient

record so that medical staff can quickly access, at any

time, relevant patient information.

Financial and operational benefits

The medical unit handles an

important number of

electrocardiographies, radiologies,

tomographies, radioscopies and

ecographies daily. Saving them in a

unique integrated information

system that can be accessed at any

time by specialized medical staff,

but also automatically matching

these results to patients is a

requirement that can be covered

through Functional Tests and

Investigations module. This module

automates the radiology

departments by allowing to

automatically attach the results to

patient record.

Medical Investigations

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Automatically retrieves any type of other hospitals;

medical tests - electrocardiographies, Enables viewing and adding comments

tomographies, radioscopies, ecographies over the image received from the

- and saves them into the system; equipment;

Automatically attaches the results of Provides recording the examination

radiology section to electronic details, performed procedures, spent

observation patient sheet , enabling its materials;

printing and archiving; Issues consumption reports, taking into

Allows publishing on the Web the data consideration various criteria: patient,

received from equipment, in order to be period, location.

viewed by general practitioner or sent to

Features

Page 36: Charisma Medical Software

Reduces operational costs

Thanks to the recording into electronic storage

systems, our solution eliminates the need for

radiology films required for traditional storage

process, thus significantly reducing operational costs;

Increases the efficiency of the diagnostic process

Oursolution instantly makes available images resulted

from medical examinations to the tools required for

interpretation and recording of all images. By

automatically indexing images, system prevents

human errors that can occur due to carelessness in

traditional storage;

Reduces the time needed to access the images

Using this feature for quick image storage directly into

the Electronic Patient Record, the medical personnel

has quick access at any time to images resulted from

medical examinations.

Financial and operational benefits

The Imaging Module provides

complete management of images

resulted from medical

investigations, ensuring the

communication with medical

devices via DICOM protocol. The

product ensures centralized

retrieval and storage in a unique

database, archiving and indexing of

images, and quick access to images

resulted from medical examinations

at the level of the entire medical

unit.

Imaging

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Ensures communication with the Enables the registration of diagnostic

medical devices via DICOM protocol; based on the images received and

Archives and indexes the images processed from the medical devices;

received from medical devices and Ensures quick and secure access to

transmits them to the doctor for these images directly from the Electronic

interpretation or viewing; Medical Record.

Features

Page 38: Charisma Medical Software

Eliminates human errors

Due to automatic billing calculation process which

takes into account contracts, subscriptions and

promotions for customer in the system, human errors

are eliminated from the billing process;

Reduces the time necessary for client and insurer

contract management

With the introduction of information into an

integrated electronic system, the product allows

monitoring and rapid reporting of any specific

information. Moreover, it ensures reduction of

operational costs by eliminating paper, thus reducing

also the time necessary for saving complete customer

information;

Enhances analysis ability

Medical unit management has the opportunity to

assess the healthcare efficiency through detailed and

updated reports on the status of relations with

insurers and clients.

Financial and operational benefits

Contracts and subscription

agreements with customers, pricing

and promotional campaigns

conducted by health units directly

influence its operational efficiency

and profitability.

Contracts and Insurance Module

was developed specifically to

enable subscription and customer

contracts, medical insurance and

relationship with National House of

Health (CAS) management and the

automatic recording of services

provided under contracts or

promotions.

Contract and Insurance

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Management of all insurance contracts Provide support for establishing the

concluded by the medical unit with pricing policy regarding subscriptions

natural or legal persons: and medical services;

nSubscription contract type; Allows data base management

nPay service contratct type; considering each client contract;

nOccupational contract type; Provides direct import of subscribers list

nNon-standard contracts that allow from the Excel application;

introduction of any number of Allows a configurable billing for each

contractual clauses (e.g. a contract client, taking into account the type of

providing a free first medical contract concluded with the medical

service, the following two with a unit.

certain discount and following with

full payment);

Features

Page 40: Charisma Medical Software

Eliminates human errors

Thanks to automation of invoice calculation according

to provided services and related prices predefined in

system, thismodule eliminates any human error in the

billing process;

Increases the value of receipts

Thanks to the automatic billing, based on the

contracts saved into the system, minimizes the risk of

forgetting to generate the invoice;

Increases analysis capability

The management of medical unit has the possibility to

assess efficiency of operations through detailed

reports and accurate up-to-dated statements of

invoiced/to be invoiced amounts vs. collected/un-

collected amounts.

Financial and operational benefits

The billing process has a direct

impact upon the organization's

revenues, and is directly affected by

the ability of the medical unit to

correctly identify the provided

services, their related prices, taking

into consideration the already

existing contracts or subscriptions.

The Billing Module covers the

reimbursement process with

suppliers, customers and patients,

based on information in system and

thanks to possibility of interfacing

with any accounting and financial

system.

Billing

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Automatically identifies contracts based Generates fiscal receipt or invoice for

on which invoices should be issued for patient;

customers and suppliers; Enables integration with cash-registers;

Automatically generates invoices taking Ensures printing of receipt slips;

into account contractual clauses and Easily integrates with any other

their terms; accounting and financial systems and

Identifies precise value to be billed, natively integrates with Charisma ERP

according to services provided to system.

customers;

Features

Page 42: Charisma Medical Software

Eliminates human errors

Thanks to automation of invoice calculation according

to services provided by partners and contractual

prices predefined in system, related to these services,

system eliminates any human error during billing

process;

Reduces time needed to manage contracts with

suppliers

Thanks to recording the information in an integrated

electronic system, the product enables a quick

monitoring and reporting of any specific information.

Furthermore, operational costs are reduced by

eliminating paper, thus significantly reducing the time

needed to fill in and save the information about

suppliers;

Increases analysis capability

The management of the medical unit has the

possibility to assess the efficiency of the operations

through detailed up-to-date reports regarding the

situation of the relationships with the suppliers.

Financial and operational benefits

Contracts with suppliers directly

affect operational efficiency and

profitability of the medical unit. The

possibility to benefit from or to

offer a loyalty policy based on

discounts, the management of all

the contracts and the accurate

tracking of purchasing invoices are

critical in supplier management

field.

The Contract Management Module

was especially designed to meet

these needs, enabling contracts

management with collaborating

doctors or medical service

providers.

Contract Management

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Enables the generation, management ERP accounting and financial system;

and saving of execution or Enables the calculation of discounts

recommendation contracts; based on configurable algorithms, taking

Defines discount policies based on flat into account the price list or preferential

price or percentage; price agreed under the contract.

Generates purchasing invoices and

enables the integration with any other

Features

Page 44: Charisma Medical Software

Eliminates human errors during the process of

calculating the amount of provided services

Thanks to the automation of invoice calculation

according to the services provided by partners and

contractual prices predefined in the system, related to

these services, the system eliminates any human error

in the billing process;

Increases the value of receipts

Thanks to the automatic billing, based on the

contracts saved into the system, the product

minimizes the risk of forgetting to generate the

invoice;

Increases the capability of analysis

The management of the medical unit has the

possibility to assess the efficiency of operations

through detailed reports and accurate up-to-date

statements of amounts settled with partners.

Financial and operational benefits

The area of medical services has

increased its diversity very much,

and there are only a few medical

units that can cover the entire

range of services requested by

customers or patients. Most of the

times, a part of these services is

outsourced to specialized partners.

The management ofpartners and

services provided by them on

behalf of the medical unit where

the patient shows up is extremely

important in order to have an

accurate up-to-date image that is

directly reflected into revenues and

expenses of the medical unit.

The Partner Network Module was

developed specifically to meet the

needs of health facilities that

provide complex services through a

network of specialized partners. The

solution records the examinations

conducted by partners, ensures

quality supervision of services

according to contract specifications

and automates the settlement

process by generating detailed

reports for supervision,

optimization and simplification of

relationship with partners.

Partner Network

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Identifies the patients requesting accessed from the system any time;

services based on the contract signed by Generates the settlement report

the partner and medical unit; between partners, based on information

Records the examinations performed by saved into the system regarding provided

partners: diagnostics, services, medical services, and according to contractual

tests; provisions;

Ensures service delivery according to Generates purchasing invoices based on

contractual provisions, and these can be the information saved into the system.

Features

Page 46: Charisma Medical Software

Increases analysis capability

The possibility of configuring reports, as well as

desired performance indicators according to specific

or preferences of each medical unit, enables medical

personnel to analyze in real-time the financial

progress of the medical unit, as well as various non-

financial indicators such as customer satisfaction or

loyalty, efficiency of schedules and availability of beds,

progress of drug inventory or other useful data;

Offers an overview on the medical unit

Thanks to detailed analyses of financial or non-

financial performance indicators, the management of

medical units not only holds updated situation of

operations, but also valuable information about

efficiency of operations. Thus, punctual, proactive

measures can be taken in order to fix or increase the

efficiency of the areas that can be improved;

Quickly generates updated situations

Thanks to the native integration with any other

module in Charisma Medical Suite, the Reports / DRG

Module quickly retrieves any type of information,

regardless the desired level, and displays it in a user-

friendly and easy-to-use GUI.

Financial and operational benefits

The Reports / DRG Module is an

extremely robust and flexible

module that offers a centralized,

transparent view of all the

operations performed within the

medical unit. The product generates

detailed reports, statistics and

analysis on the financial or non-

financial performance indicators.

The lack of a reporting module

decreases with almost 50 % the

efficiency of an information system

that would strictly limit itself to

recording data into the system.

Reports / DRG

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Generates a wide range of standard and Managerial reports: hospitalization cost

operational reports, including reports per patient, admission / discharge

compliant with SIUI (Unique Integrated registry by sections / periods, diet

Information System) regarding record, examinations by period/location;

reimbursement with the insurance Reports needed to track the quality

houses; indicators of hospital, such as morbidity

Statistical reports: number of patients in report by period, performed surgical

the Emergency Room, number of interventions, number of procedures

admitted patients, transfer sheet; performed per patient;

Operational reports: patient condition Enables export of medical records

record, medical record, medical test selected by certain criteria for reporting

record, drug registry, discharge sheet, to DRG or DSP.

letter to general practitioner at patient's

discharge, daily patient transfer sheet;

Features

Page 48: Charisma Medical Software

Eliminates human errors

Automatic acquisition of medical results from other

systems used in the medical unit reduces the risk of

human errors due to erroneous transmission of such

information;

Reduces the time necessary to deliver medical

services

The automatic acquisition of medical results and

ability to access data from other systems used in the

medical unit allows diagnosis and treatment

determination for the shortest time possible;

Enhances analysis ability at organizational level

Provides the possibility to integrate the product with

systems that are already used by medical organization

to assess the efficiency of entire medical

establishment and a strong reporting that takes

account of the information available in all

departments.

Financial and operational benefits

Working in a medical unit involves

interacting with various information

systems, be they internal or

external, which manage vital

information for the medical unit.

Therefore, eliminating human

errors caused by an incorrect

information acquisition and storing

them in a manner allowing quick

access is important for any doctor.

In addition, it is essential that all

data is accessible through a single

management interface.

The Interface With Other Systems

Module ensures integration of

Charisma Medical Software with

any internal or nationwide

computer by integrating the

information into a single

management system.

Interface with Other Systems

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Automatic acquisition of medical results nPeople synchronization;

from external information systems nMedical results synchronization;

using HL7 communication protocols. This nPayment satement synchronization;

protocol is built on several levels, Allows interfacing with computer

allowing further extension of systems of authorities and regulatory

functionality. Also, this protocol allows bodies in the medical field (SIUI,

communication over TCP / IP or text National Health, Ministry of Health, ) at

files; medical services, medicines, lists level;

Allows interfacing with other systems Allows interfacing with current and

used in the medical unit for: future national systems such as

nArticles synchronization; Electronic Medical Record, Electronic

nStocks synchronization; Medicines Prescription, National Health

nSystem dictionaries Card.

synchronization;

Features

Page 50: Charisma Medical Software

Reduces costs by eliminating paper

Eliminating paper reduces time needed for filling in

forms and for sending patient information to doctors,

decreasing both administrative costs, as well as

operational costs by eliminating downtimes.

Furthermore, the illegible writing on documents is not

a problem anymore as the information is saved in

electronic format into the system;

Increases patient safety

Due to a quick access to the patient’s entire medical

history including any allergies or previous medication,

the system eliminates human errors in treatment and

increases patient safety;

Increases the efficiency of the medical unit

Significantly reducing the time required for accessing

patient medical information, but also administration

costs of natural archives by replacing them with an

electronic database within medical establishment,

may increase its efficiency by 6%;

Provides data accuracy

By saving all information related to patient’s medical

history and scheduling examinationss in a unique data

base, data accuracy and availability to all system users

are ensured.

Financial and operational benefits

The entire volume of information

conveyed in a medical unit is huge

and directly influenced by the

patients flow and detailed records of

their medical history. Implementing

a system able to ensure a significant

reduction of time access to patients

medical information and

administration of natural archives

costs, the medical unit efficiency can

increase by up to 6%.

The EMR module (Electronic Medical

Record) facilitates the collection of

medical information about patients,

providing quick and easy access to

the information recorded during

patient’s visits (history, physical

examination, diagnosis, advice,

services delivered, recommended

medical leaves, drug prescription,

medical services delivered during

examinations) and immediate

viewing of the medical results

references.

EMR (Electronical Medical Record)

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"Due to this partnership, Anima

clinics will have a clear competitive

advantage, both regarding the

efficiency of business operations, as

well as the facilities we are able to

provide to our patients. The

integrated system enables control

and cost analysis, thus ensuring us

we are efficiently using our

resources for the benefit of the

customers. At the same time, each

patient will have quick access to all

the information he/she needs -

quick schedule system, medical

record, online scheduling, "

A&D Pharma.

Robert Popescu, CEO

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Physicians can access the work program registration of new medical data such as

and list of scheduled examinations within prescriptions, analyses references,

a given time and the information can be prescription requests from patients,

filtered by: dental charting, messages between

nExamination date; doctors regarding the patient, the

nPatient name and surname; patient’s contracts;

nExamination status; Allows the visualization of medical

nPolyclinic; information recorded for the patient:

nSpecialization; diagnostic services, vaccines, prevention

nDiagnose; programs, drug prescriptions, test

Data related to examinations can be results, chronic illnesses,

edited and the following options are hospitalizations, history and other

available: documents;

nRegistration of data collected by Allows deletion or addition of services

history or physical examination, regarding the analyses;

recording data specific to specialist Ensures recording, viewing and tracking

examinations, diagnosis, the status of observations made by

recommendations and doctors, other than those made during

prescriptions; examinations, which may relate or not to

nRegistration of analyses references, the patient;

procedures undertaken during the Provides a complete medical test results

examination and implemented management, allowing recording of

prevention programs; results, collection of samples, approval

nRegistration of allergies and chronic or amendment results, viewing history of

diseases; results, reporting results and

nPatient scanned documents and unapproved changes;

contracts viewing; Allows the configuration of medical

nExamination sheet and medical profile by editing the access data and

prescription printing; recording most used items in the system:

Provides access to patient medical diagnoses, drugs and services.

history and allows the modification or

Features

Page 52: Charisma Medical Software

Reduces scheduling time

By allowing real time visualization of all information

necessary for an appointment (physicians, specialist,

clinic, time) and the possiblity to make an

appointment through the web portal, the patient

saves time by not being necessary to go to the

medical unit;

Reduce laboratory test results transmition time

The system allows the transmission of laboratory test

results via Internet; they can be accessed by patients

directly from a web interface at any time, from

anywhere;

Increases customer satisfaction

Due to the possibility of viewing and programming

services online, customers save time as they can be

programmed according to their preferences in terms

of doctors or specializations, thus increasing their

satisfaction and loyalty for the services provided;

Facilitates communication between doctors and

patients

The website allows messaging between doctors and

patients, reducing time necessary to obtain a

clarification of medical test results or diagnosis;

Increases efficiency of the physician’s activity

View all examinations scheduled in real time and

transmit online the diagnosis, treatment or answers to

patients questions.

Financial and operational benefits

Medical services delivery can be a

time consuming activity, given that

it involves a whole stream of

activities: scheduling consultations,

submitting to testing, diagnosis and

treatment determination,

revaluation of health status at

treatment completion

The Self Service Portal Module is a

web portal which can be adress by

both patients and physicians for fast

browsing of the steps outlined

above. Through this portal, patients

can schedule their visits to doctors,

view the results of tests undergone

and get details on diagnosis,

treatment Physicians can view

examinations, transmit test results

undergone by patients and answer

any questions related to treatment

and diagnosis.

Self Service Portal

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Facilitates examination planning by test results – doctors can record analyses

patient, the patient having the possibility references and their results for each

to establish it through this portal, based patient and examination;

on a list of possible options such as city, Provides a complete picture of patient’s

specialty, clinic, doctor and scheduling medical history at any time and

time; anywhere, simply by accessing a web

Allows cancellation of appointments – browser;

the patient can filter his scheduling list Enables viewing and printing the

according to specialty, physician, city and medical prescriptions - if the patient

clinic and may choose to cancel any of needs issurance and printing of a new

them; copy of the same prescription for further

Provides visulization of doctors working treatment, module allows the application

hours –patient can view the opening for new prescriptions;

hours of a physician, with a particular Allows messaging between doctors and

specialty from the clinic where he/she patients, thus facilitating communication

wants to make an appointment; between the two entities;

Allows the possiblity to change details of Provides registration and printing of the

the patient; information such as address, medical record and prescription by

phone numbers, e-mail can be edited; request.

Allows the viewing and transmission of

Features

Page 54: Charisma Medical Software

Charisma Mobile EMR is a software solution

dedicated exclusively to the medical personnel,

primarly to doctors and nurses, aimed at

easing their access to the electronic medical

records (EMR) of all patients, analysis

outcomes and diagnoses, regardless of the

patient’s position (emergency unit, room or

any other place within the medical unit). The

solution can also be integrated with any other

medical activity management application that

includes a module dedicated to electronic

medical records.

Features

Mobile EMR

Complete overview of received or performed visits – new

patients, outpatients, assignments, alerts according to case

priorities;

Integrated patient management – data are transferred direclty

from the CMS server, and according to changes performed on

the PC tablet they are submitted to the system for continuous

update;

Extended patient history categories – the application provides

details on patient’s record such as their position within the clinic

(ward, room, bed), case history, allergies and diagnoses,

treatment (start date/ end date, drug type/ quantity,

administration type/ frequency), laboratory requests (analysis

type, processing status, detailed result, analysis report), visit

program (date, frequency, doctor, specialty, current status –

performed/ not performed) or attachments to the observation

sheet;

Medical report analysis generation and import;

Quick database search; definition of new patients or discharges.

Page 55: Charisma Medical Software

Charisma Mobile Medical Software is an on-

line system that provides mobility, financial

and non-financial information to managers of

medical units, laboratories and hospitals, with

multiple locations, business lines and

geographical areas. The application can be

integrated both with TotalSoft’s medical and

financial management solutions (Charisma

Medical Software and Charisma ERP) or any

other similar information systems.

Thus, managers can make smart decisions,

having access by means of a simple mobile

device, to comparative analysis (budgeted vs.

done) for each medical unit, overview of

prepaid contracts, reports on mostly requested

services or doctors’ schedules on each

location, all these data being automatically

withdrawn from the information system that

manages the entire activity of the medical

services provider.

Features

Mobile Medical Software

Financial stability indicator per clinic/laboratory – performance

indicators of each medical unit are analyzed, while differences

that must be covered in order to achieve current goals are

determined;

Advance filter on aggregate revenues according to the clinic or

laboratory’s specialty (gynecology, ophthalmology, radiology,

ENT);

Temporal comparative analysis, with advanced displayed data –

for each specialty the services performed can be viewed:

number of patients, visits completed, referrals, information on

previous contracts;

Detailed financial analysis at service level – patients, visits,

referrals;

Revenues, costs, profitability, number of visits and wards that

have performed services according to

contracts concluded and breakdown of

contract revenues.

Page 56: Charisma Medical Software

poza

With over 18 years of experience, TotalSoft is

the largest Romanian ERP provider,

according to the market research company

PAC. With 1,500 clients in the private and

public sector in 27 countries such as USA,

Germany, UK, Austria, Italy or France,

TotalSoft has an undeniable expertise in 9

verticals, focusing on retail and distribution,

agriculture, oil and gas, manufacturing,

financial services and healthcare.

The company has its own suite of software

solutions, namely Charisma Business Suite,

to which renowned systems, such as

Charisma ERP, Charisma HCM or Charisma

Medical Software belong.

TotalSoft is member of Global Finance

Group, one of the largest private investment

companies in South-Eastern Europe, with

offices in Athens, Bucharest, Sofia and

Belgrade. Global Finance manages funds

amounting to over EUR 850 million and has

carried out over 70 investments since its

founding in 1991.

Page 57: Charisma Medical Software

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