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Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and Trends BEST Educational Network Think Tank June 22, 2007

Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Page 1: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

Christina Heyniger, Xola ConsultingKristin Lamoureux, George Washington University

Rural Adventure Tourism and Social Entrepreneurship:

Practices and Trends

BEST Educational Network Think TankJune 22, 2007

Page 2: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Outline

Understanding the unlikely pairing of adventure and social work

Market Statistics indicate continued sectoral growth

Overview of study participants

Findings:

Emerging business models

Recurring challenges

Compelling successes

Emerging Best Practices

The Future

Page 3: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Defining “Social Entrepreneurship”

Social entrepreneurship defined:

Social entrepreneurs use entrepreneurial principles to organize, create, and manage a venture to make social change.

Whereas business entrepreneurs typically measure performance in profit and return, social entrepreneurs assess their success in terms of the impact they have on society.

In recent years social entrepreneurs have begun leveraging tourism to help attain social improvement goals.

Page 4: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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We examined tour operators and NGOs blending adventure tourism with initiatives aimed at improving social and environmental problems:

Protect the Earth, Protect Yourself (PEPY) - Cambodia

Explorandes - Peru

Global Sojourns - South Africa, Tanzania, Botswana

Relief Riders International - India

Los Ninos - Mexico

Generosity in Action - Global

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The organizations in this study are blending social and business goals in a variety of ways.

Page 5: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Blending tourism with social causes is a trend that continues to build.

24% of travelers are interested in taking a volunteer or service-based vacation - TIA report, 2005

Baby boomer are a key demographic; 47% of respondents age 35-54

International Institute of Peace through Tourism estimates 7% of all trips in 2005 had a service component.

United Way partnered with Cheaptickets.com to launch a website for people planning holidays with a service component in 2007.

ASTA and Global Volunteers launched an initiative late 2006 to promote volunteer service travel as “a unique way to experience new places, people and cultures while making a positive contribution.”

Youth and educational tourism accounted for 20% of global tourism market in international travel in 2002.

Page 6: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Adventure Travel

Rural, remote

Increasingly takes people to travel in developing countries

Tries to engage travelers in cultural Interactions

Involves people pushing perceived limits of experience

Expensive, attracting travelers with disposable income (largest segment is baby boomer demographic)

Social Entrepreneurs

Often look to serve rural and remote populations

Seek to address issues in poor and developing areas of the world

Are creative people, pushing limits of known solutions to issues

Access unconventional sources of funding due to the often unconventional projects they launch

Though it may seem like an unlikely pairing, natural synergies exist between adventure tourism and social entrepreneurship.

Page 7: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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The adventure tourism industry has a long history of aiding local communities.

Two examples: mountaineers and river runners pioneer “best practices”

1960s in the Himalaya:

The Khumjung School established by Sir Edmund Hillary

Educates students to read and write in their native Sherpa language and to learn skills appropriate to their environment.

Local teachers were trained and employed.

In 2005 Mountain Travel Sobek and The Nature Conservancy partner on the Upper Mekong in Yunnan, China, teaching local Chinese to operate their own river trips with MTS support.

What’s new: Increasing levels of traveler participation

Increasing number of companies doing community projects

Page 8: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Findings: Today’s Emerging Business Models

1. The Interwoven Itinerary

Tour operators take an adventure tourism itinerary - bike, horseback riding, hiking/trekking - and include volunteer visits to villages along the route (PEPY, Explorandes, Relief Riders International)

2. Adjust Standard Procedure to Include Tourists

NGOs and other aid or research-focused organizations (church groups for example) invite tourists to join in their work for short periods (Los Ninos)

3. Innovations to Support Donors in Direct Giving

A general backlash against “big business” has led many philanthropists to want to give to small projects and know precisely where and how their donation is applied.

Donor-brokers focused on the adventure tourism sector take traveler desires to donate and help establish aid projects or vet existing projects (Global Sojourns’ Giving Circle, Generosity in Action)

Page 9: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Findings: Primary Challenges

The best intentions may sometimes have unintended consequences

Tour operators may establish dependencies they may not be in a position to serve long term; sustainability is an issue

“Voluntourists” may over time put local communities in a welfare state of mind when self empowerment, not a welfare state should be the goal

Giving what we think they need rather than what they actually need/ cultural exports

Balancing traveler expectations with the realities of humanitarian and environmentally oriented field work is difficult

For companies, balancing short range profit needs with the longer term results horizon required for social projects is difficult

Page 10: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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NGOs and Tour Companies alike can benefit from these lessons learned:

Appropriately identify community needs

Create a shared investment - communities and the traveler-volunteers must both contribute in some way

Start by identifying organizations who have history in the region before launching new initiatives that may be duplicative; seek partners

Follow up; maintain a presence in the regions you visit

Findings: Emerging Best Practices

Page 11: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Findings: Compelling Success Stories

Even with the challenges, the benefits to communities, travelers and businesses are compelling enough to warrant continued exploration.

Tour operators and NGOs

In leveraging community assets for tourists, assist destinations in enhancing and preserving their natural and cultural aspects and strengthen product offerings

NGOs are able to attract funding more easily when people can experience in-country the benefits of their donation

Communities

Receive aid for common needs – medical, educational, infrastructure

May develop businesses catering to tourists

Travelers

Add the emotional benefits of “giving back” to the standard list of tourism’s intangible benefits: rest, relaxation, cultural exploration, adventure

Episodic type of volunteer experience combined with travel attracts people who may not typically volunteer in their home setting

Page 12: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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The Future

Educators -

Continue learning and guiding students in designing practical tools for leveraging tourism to benefit social and environmental causes

Industry practitioners -

Look across industries for lessons learned

Page 13: Christina Heyniger, Xola Consulting Kristin Lamoureux, George Washington University Rural Adventure Tourism and Social Entrepreneurship: Practices and

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Christina Heyniger

[email protected]

202-297-2206

Kristin Lamoureux

[email protected]

202-994-8197