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E D W A R D R . B R O W N 10141 S. St . Lawrence | C hicago, Il | 7 7 3-876-8899 | EdwardB7 62 @gmail.com
O BJEC TIVE
Customer service professional, focused on greeting all customers in a friendly and welcoming manner. Seeking
added responsibilities to help operations run smoothly. Customer service worker with exceptional interpersonal
skills. Crew member offering a positive attitude and flexible schedule. Works well independently or with other
team members. Dedicated food service worker, proficient in customer service, food handling, preparation , and
Point of Sale (POS) transactions. Seeking customer service position with opportunities for advancement in
man ag ement.
SKILLS PRO F ILE
Thrives in fast paced environments
Lifts and carries up to 185 lbs.
Courteous and professional demeanor
Self-motivated
Honest, trustworthy and punctual
Leadership skills
Dedicated team player
EMPLO YMENT H ISTO RY
Package Handler , FedEx Gr ound 10/14/2013 — 3/14/2014
Champaign, Il
Receive oral instructions to determine work assignments or material or equipment needs
Unload ship cargo, using winches or other hoisting devices
Carry needed tools or supplies from storage or trucks and return them after use.
Direct spouts and position receptacles, such as bins, carts, or containers so they can be loaded
C ook, Buffalo Wild Wings 4/8/2013 — 6/13/2014
Champaign, Il
Provided professional, friendly and engaging service Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards Routinely cleaned work areas, glassware and silverware throughout each shift Developed and maintained positive working relationships with others to reach business goals
7/14/2012-10/15/2012
EDUCATION GED: RO TC
Lincoln's C hallenge Academy - Rantoul, Il
Accomplished 125 hours in GED Exam Prep. Training
Completed Parkland College CIS 101 (4 credit hours) Completed 40 hours of Individual and Team Drill & Ceremony Awarded 5 ribbons for academic achievement on GED Exam Passed the Presidential Physical Fitness Test Ap p o in ted t o Studen t Team L eader and St udent Squ ad Leader Completed 40 hours of community service