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Community Health Worker/ Volunteer Initiatives Caroline Bishop CRS Health and HIV Technical Advisor CORE Annual Meeting October 12, 2012 - Washington, DC

CHW Review_Bishop_10.12.12

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Page 1: CHW Review_Bishop_10.12.12

Community Health Worker/

Volunteer Initiatives

Caroline Bishop

CRS Health and HIV Technical Advisor

CORE Annual Meeting

October 12, 2012 - Washington, DC

Page 2: CHW Review_Bishop_10.12.12

Three Initiatives

1. Mobile phones to support ASHAs in India

2. “Talking Books” to support community health promoters in West Darfur

3. CRS Guide to Working with Volunteers

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1. Mobile Phones in India

The Challenges:• Accredited Social Health Activists (ASHA)

struggle to provide timely, comprehensive counseling to women throughout the pregnancy and postpartum periods.

• Supportive supervision of ASHAs is limited

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A Solution

• Information Communication Technology for Development (ICT4D)

• CommCare – an innovative mHealth platform that allows ASHAs to track and support every pregnant woman, mother and newborn

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Global Outcomes

• Published studies documenting how CommCare can improve access, quality of health services

• Randomized control study: timeliness of community health worker visits can increase by 86% through reminders delivered to CommCare users.

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Kaushambi Outcomes

• ASHAs report that CommCare:- Helps them manage their workload- Improves the quality of their counseling- Increases families’ receptiveness to key MNH

messages• Pregnant women report CommCare’s interactive

format makes it easier for them to remember key messages.

Slide 10 of 16

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Save the DateCRS ICT4D Conference

• March 2013 in Accra, Ghana• 3-day conference• 1st day open to NGOs, donors; local government

actors from West Africa • Purpose: learn about successful ICT4D solutions

in the field (especially health and agriculture) and discuss measuring impact of ICT4D

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Purpose:• To provide effective

health and nutrition education, in the native language, to low-literate remote communities in West Darfur

2. “Talking Books” in Sudan

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How it was developed

• Collaborative process with:– Ministry of Health– Local community members– Books of Hope staff

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How it works…

• Illustrated pages• Including text• Sound track corresponds

to each page• Narrated by Darfurian

radio celebrity.“Eat Well, Be Well”

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Use in the field

• El Geneina IPD camp• Community Health Promoters (CHPs) trained• Provided “Eat Well, Be Well” speaking book • Follow-up assessment

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3. Guide to Working with Volunteers

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Determining # of volunteers

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Incentives & Work Tools

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Calculating Volunteer Contributions

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Thank you!

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For More Information

Website: www.crsprogramquality.org

Caroline [email protected]