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  • CIMB Lazada Prepaid MastercardAccount Terms & Conditions



    Eligible for Protection by PIDM

    In consideration of CIMB BANK BERHAD [13491-P] opening a CIMB Lazada Prepaid Mastercard Account in my

    name, I hereby agree to be bound by the following terms and conditions herein.


    1. In this Agreement where the context so admits the following expression shall have the meanings

    designated unless otherwise distinguished: -

    a) The expression “Account” means the Accountholder's CIMB Lazada Prepaid Mastercard Account, to

    which all payments for purchases of goods and/or services and cash withdrawals effected by the use of

    the Account and/or Card and all applicable fees and charges are debited;

    b) The expression “Accountholder” means the person to whom the Account is opened for and Card issued

    to, if applied for by the Accountholder and shall include his/her heirs, personal representatives and

    successors-in-title and the use of the words “you” or “your” shall mean the Accountholder;

    c) The expression “Accountholder's Other Accounts” means the Accountholder's other banking or other

    accounts with the Bank and/or CIMB Islamic Bank Berhad apart from the Account and includes an

    Accountholder's joint account with a third party;

    d) The expression “Account Number” means the account number allocated to the Account and the number

    allocated to the Card and embossed on the Card;

    e) The expression “adequate prior notice” means the notice period of three (3) working days, which shall be

    deemed to be adequate prior notice to the Accountholder;

    f) The expression “this Agreement” means the agreement between the Accountholder and the Bank

    whereby the Account and Card, if applied for by the Accountholder, is made available to the Accountholder

    by the Bank upon the terms and conditions herein as well as the terms and conditions contained in the

    Bank's standard online application forms provided via CIMB Clicks and submitted online by the

    Accountholder to the Bank when applying for the opening of the Account and such other terms and

    conditions supplemented or amended from time to time;

    g) The expression “the ATM” means an automated teller machine;

    h) The expression “the Bank” means CIMB BANK BERHAD [13491-P] having its registered office at Level

    13, Menara CIMB, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur and place of

    business at Level 19, Menara Bumiputra Commerce, 11 Jalan Raja Laut, 50350 Kuala Lumpur or at such

    other addresses or other locations as may be changed by the Bank from time to time and includes its

    successors-in-title and assigns;

    i) The expression “billing currency” means the billing currency in Ringgit Malaysia and includes its

    abbreviation “RM”;

    j) The expression “Card” means the physical card issued by the Bank under the Account of the


    k) The expression “CIMB Clicks” means the Bank’s internet banking website at;

  • CIMB Bank Lazada Prepaid Mastercard Account Terms & Conditions


    l) The expression "CIMB Clicks User ID" means a unique name selected by you when registering for first

    time with CIMB Clicks, consisting of no less than six (6) and no more than thirty two (32) alphanumeric

    characters which must be keyed in by you every time you log on to CIMB Clicks, to allow the Bank's

    Internet Banking system to associate it with your CRN and CIMB Clicks e-PIN for verification and

    authentication purposes in order to grant you access to CIMB Clicks;

    m) The expression “CIMB Group’ means CIMB Group Holdings Berhad and all its related companies as

    defined in Section 7 of the Companies Act 2016 that provide financial and other regulated services,

    excluding companies, branches, offices and other forms of presence operating outside Malaysia;

    n) The expression “CNP” refers to card-not-present transactions which are purchases made when the Card

    is not physically present. This could include but shall not be limited to Online, phone transactions, mail

    order transactions and online transactions via the internet.

    o) The expression "CRN" means the sixteen-digit number of an Automated Teller Machine ("ATM") Card or

    Credit Card as assigned by the Bank or CIMB Islamic Bank in relation to your Account, as you may have

    or as may be opened by you, with the Bank or CIMB Islamic Bank and which must be keyed in together

    with your CIMB Clicks e-PIN for your first time registration with CIMB Clicks.

    p) The expression “handling charge” and “additional charges” means the handling charge and additional

    charges referred to herein;

    q) The expression "Internet Banking Password" means the 8 character, alphanumeric personal password

    that you select to access CIMB Clicks each time you log on to CIMB Clicks so as to allow the Bank's

    Internet Banking system to associate it with your CRN and CIMB Clicks User ID for verification and

    authentication purposes prior to granting you access to CIMB Clicks;

    r) The expression “MCI” means MasterCard Worldwide, a company organized under the State of Delaware,

    having its office and principal place of business at 2000 Purchase Street, Purchase, New York, NY 10577-

    2509, United States of America of which the Bank is a member institution;

    s) The expression “merchant” shall include all merchants supplying goods and/or services;

    t) The expression “PIN” means the personal identification number of the Accountholder;

    u) The expression “Replacement Card Fee” means the fee payable by you for the replacement of a Card in

    accordance with the provisions of Clause 14.4;

    v) The expression "SMS" means Short Messaging Service;

    w) The expression “Statement” means the periodic statement which shows inter alia the amounts charged,

    debited from or credited to the Account;

    x) The expression “Transaction Authorization Code” (TAC) means the security feature that has been

    implemented to provide second layer of protection for online banking transactions, in addition to your

    CIMB Clicks User ID and Internet Banking Password. It is a unique, 6 digit code that needs to be entered

    for specific online transactions; and

    y) The expression “working day” means a business day (not being a Saturday or Sunday) on which banks,

    licensed to carry on banking business under the provisions of the Financial Services Act 2013, are open

    for business in Kuala Lumpur.

    2. Account Opening

  • CIMB Bank Lazada Prepaid Mastercard Account Terms & Conditions


    2.1. Application to open an Account shall be made online via CIMB Clicks or other designated channels as

    may be determined by the Bank from time to time. The acceptance and continuance of the Account will

    be entirely at the discretion of the Bank. The Bank reserves the right to reject and decline your application

    at the Bank’s sole and absolute discretion or if the Bank’s records show that you have been blacklisted

    by the Bank, Bank Negara Malaysia or MCI or if any of your account(s) has been monitored by the Bank

    due to unusual, irregular, suspicious, fraudulent and/or unauthorized activities or suspected misuse, or

    has been blocked, cancelled or terminated by the Bank provided always that the Bank shall have no

    obligation to provide to you the reason or evidence or grounds in declining your application. Whilst the

    application is open to all individual customers, the Bank reserve the right to reject any application and/or

    to decline to open the Account at the Bank’s sole and absolute discretion without assigning any reasons

    whatsoever, and the Bank’s decision shall be final and conclusive. The Bank reserves the right to stipulate

    and vary, from time to time, the minimum amount of initial deposit required to open the Account.

    2.2. You shall comply with all the Bank’s requirements to open the Account. In applying for the Account, using

    and/or operating the Account, you represent and warrant that (i) all information provided by you to the

    Bank is true, correct and complete (ii) you do not have any other CIMB Lazada Prepaid Mastercard

    Account with the Bank (iii) you are at least eighteen (18) years of age and (iv) you have a registered

    mobile number and mailing address in Malaysia. You agree that based on such disclosure, you shall be

    liable for misrepresentation or false, untrue or incorrect information disclosed by you for the opening of

    the Account and for the continued usage and/or operation of the Account, and you shall be liable and

    responsible for any damage or loss suffered or incurred by the Bank arising under any of your breach or

    default herein.

    2.3. You acknowledge that the Account shall be governed by and subject to the terms and conditions set out

    in this Agreement, the Bank’s Terms of Access governing the use of CIMB Clicks and CIMB Clicks Internet

    Banking Agreement (“the terms and conditions”) as amended, varied and/or reviewed f