Citrix XenApp 6.5 Administration

Citrix Education © 2011 Citrix Systems, Inc. All rights reserved.

EXAM PREPARATION GUIDE | Citrix XenApp 6.5 Administration

Citrix XenApp 6.5 Administration

1Y0-A20 Exam

Preparation Guide 1.0 22 November 2011



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Disclaimer This exam preparation guide is designed to provide candidates with necessary

information about the exam including listing study resources and samples which

enable candidates to assess the types of questions that may be asked during the Citrix

certification beta exam. Please be aware that the content of this guide in no way

ensures a passing score on the certification exam.

Author Lourdes Soler, Senior Exam Project Manager, Citrix Systems, Inc.

Item Development Team

Allen Furmanski, Senior Readiness Specialist, Citrix Systems, Inc.

Carl Webster, Independent Consultant, Carl Webster Consulting

Guillermo Torres, Senior Virtualization Architect, Knowlity Corporation

Jared Hoover, Citrix Engineer, Lancaster General Hospital

Jeff Rohrer, Owner, Citrixxperience.com

Kai Guettner, Sr Systems Engineer, Citrix Lead, ProSys Info Systems, Norcross GA

Mark Price, Director of IT Infrastructure Services, Romano’s Macaroni Grill

Neil Spellings, Independent Virtualization Consultant, neil.spellings.net

Thomas Daugaard, System Engineer, Axcess A/S

Karla Stagray, Senior Curriculum Specialist, Citrix Systems, Inc.

Subject Matter Experts

Allen Furmanski, Senior Readiness Specialist, Citrix Systems, Inc.

Andrea Rutherfoord, Lead Technical Writer, Citrix Systems, Inc.

Ann Harmison, Senior Technical Writer, Citrix Systems, Inc.

Arnd Kagelmacher, Arnd Kagelmacher IT-Training & Consulting

Blaise Cacciola, Principal Technical Writer, Citrix Systems, Inc.

Brian Pfister, Dev Manager, Desktops & Apps Group, Citrix Systems, Inc.

Brian Sheppard, Lead Software Test Engineer, Citrix Systems, Inc.

Fred Liu, Software Engineer, Citrix Systems, Inc.

Hariprasad S. Chowlur, Manager, Software Development, Citrix Systems, Inc.

Jenny Berger, Senior Technical Writer, Citrix Systems, Inc.

Karla Stagray, Senior Curriculum Specialist, Citrix Systems, Inc.

Leo Singleton, Senior Software Development Engineer, Citrix Systems, Inc.

Narender Muthyala, Principal Technical Relationship Manager, Citrix Systems, Inc.

Ramesh Krishnaram, Lead Software Test Engineer, Citrix Systems, Inc.

Robert Morris, Consultant and Citrix Certified Master Instructor, Advantec Global

Services, Inc.

Ruben Centeno, Technical Relationship Manager, Citrix Systems, Inc.

Samir Tocchetto, Citrix Architect, IBM

Scott Novack, Senior Software Development Engineer, Citrix Systems, Inc.

Shane Broomhall, Lead Technical Trainer APAC Readiness, Citrix Systems, Inc.

Simon Qiu, Senior Readiness Specialist, Citrix Systems, Inc.

Stacy Scott, Senior Manager, WW Technical Readiness, Citrix Systems, Inc.

Stephane Thirion, CTO / IT Architect, Activlan

Thomas Bianchi, Technical Support Engineer, Frontline, Citrix Systems, Inc.

Venu Gopal Nathani, Senior Software Engineer, Citrix Systems, Inc.



Table of Contents

Citrix XenApp 6.5 Administration ..................................................................... i

1Y0-A20 Exam ................................................................................................... i

1 The Exam ....................................................................................................... 2

1.1 Purpose of the Preparation Guide and Exam .................................... 2 1.2 Beta Testing an Exam ....................................................................... 2

1.3 Number of Questions ........................................................................ 2 1.4 Passing Score .................................................................................... 3

1.5 Time Limit ........................................................................................ 3

1.6 Registration and Administration ....................................................... 3

1.7 Certification Tracks .......................................................................... 3 1.8 Citrix Exam Retake Policies ............................................................. 4 1.9 Commenting During Live Exam ....................................................... 4

2 The Intended Audience .................................................................................. 5

2.1 Intended Audience ............................................................................ 5

2.2 Defining the Role being Tested ........................................................ 5

3 Preparatory Recommendations for the Exam ................................................. 6

3.1 Introduction ....................................................................................... 6

3.2 Recommended Knowledge and Skills .............................................. 6 3.3 Recommended Product Experience .................................................. 6

3.4 Recommended Course ...................................................................... 7

4 Exam Sections and Weights ........................................................................... 8

4.1 Introduction ....................................................................................... 8 4.2 Section Titles and Weights ............................................................... 8 4.3 How Section Weights Relate to Questions on the Exam .................. 8

5 Exam Objectives and Resources for the Exam .............................................. 9

5.1 Introduction ....................................................................................... 9 5.2 Resources Used to Develop the Exam .............................................. 9 5.3 Exam Objectives ............................................................................ 11

6 Appendix: Practice ....................................................................................... 15

Citrix Education © 2011 Citrix Systems, Inc. All rights reserved. 2


1 The Exam

1.1 Purpose of

the Preparation

Guide and

Exam

This guide provides a list of objectives and resources that will help

candidates prepare for items on the 1Y0-A20 Citrix XenApp 6.5

Administration exam. Candidates should read this guide carefully before

attempting this exam.

The A20 exam was written to certify that candidates at least had the

minimum knowledge required by employers to perform the job of an

administrator. By passing this exam, candidates can show they have at least

the basic knowledge needed for installation, administration, support, and

troubleshooting of enterprise environments of Citrix XenApp 6.5 running

on Windows Server 2008 R2. However, to perform the job effectively,

candidates should also ensure that they have sufficient hands-on experience.

This exam does not test knowledge needed to perform server maintenance,

advanced configurations, or advanced troubleshooting. It also does not test

on features included in Citrix XenApp Platinum edition.

_____________________________________________________________ 1.2 Beta Testing

an Exam Citrix Education regularly beta tests the content of all high stakes

certification exams. Once the questions are developed for an exam, Citrix

Education releases them in a beta exam for FREE. Beta exams count

toward Citrix Certification but candidates are only allowed to take them

once.

The Citrix XenApp 6.5 Administration (A20) exam was beta-tested from

September 9-October 7, 2011. A total of 120 candidates (38% from the

Americas, 57% from EMEA, and 5% from APAC) took it and also

completed a survey to determine how much experience they had with

XenApp 6.5. A professional then analyzed the exam and survey results to

determine which questions should be kept in the final versions of the exam.

This analysis provided the basis for a recommended passing score and time

limits for the exam. Once the passing score was determined, beta

candidates who obtained that score or higher, received a passing result on

the exam.

If you are interested in participating in future beta exams, please visit the

Citrix Education SME Hub to create a profile and indicate that you are

interested in taking beta exams.

1.3 Number of

Questions The A20 exam is a 68-question exam written in English.

http://www.citrix.com/SMEHub



1.4 Passing

Score The passing score for this exam is 61%.

1.5 Time Limit Type of Candidate Time Limits Allowed Notes

Native English

Speakers

90 minutes

Non-native English

speakers who take

exam in countries

where English is a

foreign language

90 minutes

+30 minutes (time

extension)

Time extension

granted automatically

Non-native English

speakers who take

exam in countries

where English is NOT

a foreign language

90 minutes

+30 minutes

Must call Pearson

VUE or register in

person to explicitly

request the time

extension

A $7 USD surcharge

will be added to phone

registrations.

1.6 Registration

and

Administration

This exam is administered at Pearson VUE testing centers worldwide. To

learn more about the rules and process of taking an exam, please visit the

exam page on our website.

Worldwide, visit the Pearson VUE website (www.vue.com/citrix) to locate

a testing center in your area and register for an exam. To register in the

United States and Canada, you may also register in person at any Pearson

VUE testing center or call 1-800-931-4084. Note: A $7 USD surcharge will

be added to phone registrations.

1.7

Certification

Tracks

The A20 exam is a requirement for the Citrix Certified Administrator

(CCA) in XenApp 6 track.

This exam may also fulfill requirements for advanced certification tracks.

For the most up-to-date certification information visit

www.citrixtraining.com.

http://citrixtraining.com/content/index.cfm/cgroup_id:85.

http://www.vue.com/citrix

http://www.citrixtraining.com/



1.8 Citrix Exam

Retake Policies If a candidate fails an exam on the first attempt, he or she must wait 24

hours from their original appointment time before they can register to retake

the exam. If a candidate fails on a second attempt, and any attempt

thereafter, he or she must wait 14 calendar days after a failed attempt to

retake the exam. Beta exams may only be taken once.

Citrix Education monitors retake activity for breaches of this policy. Breach

of this policy can result in sanctions up to and including a temporary ban

from taking Citrix exams and/or decertification.

To learn more about the Citrix Education Exam policies, see this page on

the Citrix Education website. All candidates of Citrix Certifications must

agree and be bound to the Citrix Candidate Conduct Policy. For the most

current copy of this policy please visit the candidate conduct page on the

Citrix Training website.

1.9

Commenting

During Live

Exam

Citrix Education is committed to continually monitoring and updating our

exams as needed. As a practice, Citrix Education regularly reviews and

revises exams even after closing the beta period. Comments typed into the

exam interface during an exam are considered when making decisions about

revising questions.

Candidates are encouraged to use the commenting feature to provide

feedback to Citrix Education. However, candidates should be mindful of the

time used to provide comments on an exam as it will be subtracted from the

allocated time of the test. Candidates can refer to the time clock at any time

to view and be cognizant of the test time remaining.

http://citrixtraining.com/content/index.cfm/cgroup_id:85

http://citrixtraining.com/content/index.cfm/cgroup_id:86



2 The Intended Audience

2.1 Intended

Audience

The A20 exam is focused on those topics that were most important to those

who perform the role of a Citrix administrator. Citrix Education selected

these topics based on feedback from subject matter experts (SMEs) who

perform this role in the field. Those who serve as administrators may hold

various job titles such as:

Systems Administrator

Sales/System Engineer (SE)

Technical Support Staff

Systems Integrator

Citrix Certified Instructor (CCI)

Infrastructure Architect

Citrix Consultant

2.2 Defining the

Role being

Tested

Field experts discussed the duties of the administrator role during a job task

analysis workshop (JTA). Depending on the job title, individuals in this role

could have different responsibilities. The experts who participated in the JTA,

arrived at a consensus on which tasks were the most important for

administrators and selected those as objectives for this test.



3 Preparatory Recommendations for the Exam

3.1

Introduction Citrix Education recommends that prior to taking this exam candidates have

the knowledge, skills and abilities required to install, administer and support

an enterprise environment that contains a server farm running Citrix

XenApp 6.5 on Windows Server 2008 R2.

3.2

Recommended

Knowledge and

Skills

Specifically, candidates should have the following knowledge and skills

prior to taking this exam:

Experience with Microsoft Windows Server 2008 R2 including but

not limited to:

Configuring operating system options

Understanding Terminal Services policies and profiles

Using Active Directory

Creating users/managing permissions and

administrator rights

Creating and modifying Active Directory group

policies

Understanding the various roles of a Windows server

Experience with and knowledge of system administration skills,

including but not limited to:

Understanding of:

How data is transferred across a network

Firewall concepts

Email administration and account creation

Creating shares and giving access to shared folders/files

Understanding basic database terminology and requirements

3.3

Recommended

Product

Experience

We recommend that candidates have about six months of experience with

the following tasks in a XenApp 6.5 environment:

Installing and managing a XenApp

Configuring XenApp sessions

Configuring XenApp policies

Publishing applications and content

Monitoring and managing performance and load

Configuring printing

Enabling and securing web access to published applications and

content

Troubleshooting



3.4

Recommended

Course

Citrix Education recommends that candidates have hands-on experience

with XenApp 6.5 prior to taking this exam. One of the best ways to do

this is by taking formal Citrix training courses. The following courses

provide basic training on administrative tasks.

CXA 206-1: Citrix XenApp 6.5: Administration ( instructor-led

training course or self-study)

CXA-102-1W Citrix XenApp 6.5 Overview (self-paced online

training course)

As with all Citrix exams, it is recommended that candidates get hands-on

experience by working directly with the products covered on the exam.

This includes setting up a XenApp 6.5 environment with at least one farm,

multiple published applications, at least one Web Interface site, and using

Access Gateway for some access scenarios.

While this hands-on experience can be done on the job, Citrix Education

official courses offer a safe and robust environment to learn these tasks.

Thus they are one of the best ways to prepare for the exam.



4 Exam Sections and Weights

4.1

Introduction The 1Y0-A20 exam is divided into ten (10) sections.

Each section of the exam is weighted as follows, totaling 100%. 4.2 Section

Titles and

Weights

Section Weight

Understanding the Citrix Architecture 10%

Licensing and Installing XenApp 5%

Configuring XenApp Sessions 12%

Configuring XenApp Policies 10%

Publishing Applications and Content 12%

Using Commands, Reports, Profiles, and Delegation 7%

Monitoring and Managing Performance and Load 10%

Configuring Printing 9%

Enabling and Securing Web Access to Published

Applications and Content

12%

Troubleshooting 13%

Total 100%

4.3 How Section

Weights Relate

to Questions on

the Exam

The section weights included in this guide are intended to help you in

understanding how much of the exam is devoted to the topics listed. In

fact, the percentages directly map to the number of questions on the exam.

For example, if an exam has 60 questions, and Section 1 is weighted at

50%, then 30 of the questions on the exam will relate to Section 1

(60*50% = 30).

Please be warned that section weights are NOT used to calculate your

score. Scoring is far more complicated as exam questions may be given

different weights based on their overall importance. Because some

questions may have different point values assigned to them, section

weights and exam scores do not always have a one to one correlation.

For more information on how scoring works in Citrix exams read the blog

The Scoring Secrets for Citrix Exams - Divulged.

http://community.citrix.com/display/ocb/2009/08/25/The+Scoring+Secrets+for+Citrix+Exams+-+Divulged

http://community.citrix.com/display/ocb/2009/08/25/The+Scoring+Secrets+for+Citrix+Exams+-+Divulged



5 Exam Objectives and Resources for the Exam

5.1

Introduction

All the questions on this exam were developed based on objectives. Exam

objectives are used to focus the test on the most important concepts. The

exam objectives in this test are based on the feedback provided by field

experts who perform the duties of a XenApp administrator on the job.

Exam objectives can be found in section 5.3.

In this guide we list all of the exam objectives and provide you with

suggested reading material to help prepare for the test. In some cases, the

objectives require that candidates have field experience including hands-on

experience installing, administering, supporting and troubleshooting Citrix

XenApp 6.5 in enterprise environments. By obtaining this experience,

candidates are more likely to pass this exam.

The following resources were used to develop this exam: 5.2 Resources

Used to

Develop the

Exam

Resource How to Obtain*

Citrix Knowledge Base Articles:

IMA and Zone Data Collector Communication

(CTX112525)

Supported Databases for Citrix Products

(CTX114501)

Case Study: SSL Relay with Session

Reliability (CTX128705)

Explaining ICA Session Reliability,

Common Gateway Protocol, on TCP Port

2598 (CTX104147)

How to Install a Citrix License on a Citrix

License Server (CTX114695)

How To Configure Access Gateway

Enterprise Edition for Use with iPhone,

iPad, and Android Devices (CTX125652)

Knowledge Base articles

are available at:

http://support.citrix.com/

Citrix eDocs:

Preparing for XenApp 6 Imaging and

Provisioning

Planning the XenApp Data Store

Using Worker Groups for Enhanced

Resource Access

Planning for Data Collectors

Enhancing the User Experience with HDX

Configuring HDX MediaStream for Flash

on the User Device

System Requirements for Application

Streaming

eDoc articles are available

at:

http://support.citrix.com

/proddocs/topic/infocent

er/ic-how-to-use.html

http://support.citrix.com/

http://support.citrix.com/proddocs/topic/infocenter/ic-how-to-use.html





System Requirements for Merchandising Server

2.1

Web Plug-in Overview

Session Linger

Monitoring Server Performance with Health

Monitoring & Recovery

Multimedia Conferencing with HDX RealTime

Applying Policies

Maintaining the Local Host Cache

Creating a Profile and Its Initial Target to Allow

Users to Update Applications

To Select a Streaming Delivery Method

(Application Streaming)

Evaluating Application Delivery Methods

Delegating Tasks to Custom Administrators

XenApp 6 Migration Tool

To Configure Zones and Back-up Data

Collectors (Maintaining Server Farms)

To Configure Gateway Settings (Web Interface

5.2)

Configuring Workspace Control

Enabling SafeWord Authentication on

Microsoft Internet Information Services

Specifying Advanced Server Settings (Web

Interface 5.4)

To Configure Password Settings for Prompt

Authentication (Web Interface 5.4)

To Use Domain-based Authentication (Web

Interface 5.4)

*Links are subject to change



5.3

Exam

Objectives

For all sections, some hands-on experience administering a Citrix

XenApp 6.5 Enterprise Edition implementation is recommended.

In particular, candidates should have hands-on experience:

Installing and licensing XenApp 6.5 in a multi-server environment

Configuring XenApp Web and XenApp Services web sites to

deliver published resources to internal users

Publishing installed applications and profiling and publishing

streaming applications

Configuring and filtering policies using the Delivery Services

Console

Configuring HDX technologies

Creating and applying load evaluators to servers and applications

Installing the various plugins and configuring Citrix

Merchandising Server and Citrix Receiver to deliver them

Configuring basic printing policies

Configuring basic XenApp security solutions

Configuring Health Monitoring and Recovery and monitor license

usage

Troubleshooting common issues related to IMA, load balancing,

user connectivity, client performance, Web Interface and printing

Section Objectives

Understanding

the Citrix

Architecture

Given stated requirements, identify the

steps to create and elect a dedicated

controller.

Recommend the type of data store to use to

meet given requirements.

Identify the appropriate service(s) to enable

and protocol(s) and/or port number(s) to

use, given a description of an environment.

Determine when it is appropriate to

configure worker groups.

Given a description of the Web Interface

architecture in a specific environment,

recommend or justify a location for the

Web Interface.

Licensing and

Installing

XenApp

Given a list of installation methods and a

description of an environment that is using

the XenApp Server Role Manager for

installation, identify the most appropriate

way to complete the installation to meet the

needs of the environment.



Based on stated requirements, determine

when it is appropriate to make a server a

controller or a worker.

Identify the steps to license a given

XenApp farm.

Configuring

XenApp

Sessions

Identify the steps to configure HDX

technologies to meet the requirements of a

given scenario.

Given a description of an environment,

identify the differences of client side and

server side rendering.

Recommend which plug-ins to implement

on endpoint devices to meet given

requirements.

Identify the most appropriate method to

deliver a specific client plug-in to meet

given requirements.

Anticipate what will happen when smooth

roaming is enabled.

Given a scenario describing an issue with

session sharing, identify possible causes.

Given a scenario depicting the need for

users to reconnect to disconnected sessions,

determine how to configure Logon Control

to meet this requirement.

Determine when it is appropriate to

configure Session Linger.

Configuring

XenApp Policies

Determine how to ascertain the resultant

policy behavior for a specific user or user

group.

Select the appropriate steps to configure

Health Monitoring and Recovery to meet

specified requirements.

Identify the steps to configure HDX

optimization setting(s) to meet specified

requirements.

Given a scenario, determine when to

configure a policy to randomize server

reboots and disable logons for a period of

time.

Determine the appropriate policy type to

create and identify how to filter that policy

to meet specified requirements.



Publishing

Applications and

Content

Identify the steps required to use a specific

application delivery method for a given

requirement.

Determine how to profile a package,

including linking profiles.

Based on a scenario, identify how to

publish an installed application.

Given a scenario, determine how to publish

a streaming application to a client.

Given a scenario and list of requirements,

determine how to publish a streaming

application.

Based on a scenario, determine when to

configure host (server) to client and client

to host (server) content re-direction.

Using

Commands,

Reports,

Profiles, and

Delegation

Given a scenario and/or requirements,

determine how to configure delegated

administrator accounts.

Given a scenario, specify how to configure

configuration logging or access log

configuration changes.

Given a scenario, identify which command

to use to provide the information the

administrator needs.

Based on a scenario, identify which type of

profile to implement.

Monitoring and

Managing

Performance and

Load

Given a scenario, determine when to use

default, advanced or custom load evaluator.

Given a scenario, specify when to assign a

load evaluator to an application or server

using worker groups.

Specify when to configure load balancing

policies to meet the requirements of a

given scenario.

Configuring

Printing

Based on a scenario, determine which

printer driver to use.

Based on requirements, identify the steps

to implement the session printers policy.

Specify how to install and add printer

drivers to meet given requirements.

Determine how to configure printing

policies to meet the requirements of a

given scenario.



Enabling and

Securing Web

Access to

Published

Applications and

Content

Determine the appropriate failover options

to configure within the Web Interface

console to meet requirements.

Determine how to configure secure access

based on stated requirements.

Recommend which type of Web Interface

site to configure to meet requirements.

Identify which configurations are needed in

Web Interface sites to meet requirements.

Identify the steps to configure one Web

Interface to work with multiple farms.

Identify when to add multiple farms to a

Web Interface configuration.

Determine how to configure authentication

for Web Interface.

Troubleshooting Select acceptable steps to troubleshoot

issues related to IMA.

Given a scenario describing a load

balancing issue, identify a possible cause

of the issue.

Identify how to troubleshoot both Citrix

and Microsoft licensing issue.

Given a scenario, select the steps to

resolve a given session issue.

Given a scenario describing a Web

Interface issue, select the steps to

troubleshoot the issue.

Given a scenario describing a common

print issue, select the steps to troubleshoot

the issue.

Given a scenario describing an issue with

client performance, identify the steps to

troubleshoot the issue.



6 Appendix: Practice

Question 1 An administrator needs to make a new XenApp server available as a backup

data collector in the default zone.

Which two steps must the administrator take after installing XenApp on the

new server? (Choose two.)

A. Enable the Session-host mode only.

B. Enable the Controller and Session-host modes.

C. Configure the election preference of the server in the default zone as

Preferred.

D. Configure the election preference of the server in the default zone as

Most Preferred.

Answer: B & C

Objective: Given stated requirements, identify the steps to create and elect a

dedicated controller.

Source: Citrix eDocs

XenApp> XenApp 6.5 for Windows Server 2008 R2> Install and

Configure> Preparing to Install and Configure XenApp

XenApp> XenApp 6.5 for Windows Server 2008 R2> Manage>

Maintaining Servers Farms> Managing Farm Infrastructure> To configure

zones and back-up data collectors

Question 2 Scenario: The CEO uses a Windows PC at work and a Macintosh computer

at home. Locally defined printers are available on both the PC and the

Macintosh. The CEO works in a XenApp session all day and later

reconnects from home.

Which printer(s) will be available to the CEO at home?

A. All client printers

B. The local client printer on the Macintosh at home

C. The local client printer from the Windows machine at work

D. The default printer manually selected when reconnecting to the session

Answer: B

Objective: Anticipate what will happen when smooth roaming is enabled.



Configuring Printing and Maintaining XenApp Printing> Configuring

Printers for Mobile Workers





Question 3 Scenario: An administrator manages a nine server farm that must be

available to users 24 hours a day, seven days a week. The servers currently

reside in three worker groups. The administrator wants to restart the servers,

but does NOT want to impact the users.

How can the administrator best meet these requirements?

A. Create a PowerShell script and run it during off-peak hours.

B. Configure multiple reboot policies and apply them to the worker groups.

C. Enable the Health Monitoring and Recovery policy and apply it to the

worker groups.

D. Configure the Power and Capacity Management policies and apply them

to the worker groups.

Answer: B

Objective: Given a scenario, determine when to configure a policy to

randomize server reboots and disable logons for a period of time.


XenApp> XenApp 6.5 for Windows Server 2008 R2> Manage> Policy

Settings Reference> Server Policy Settings> Reboot Behavior Policy

Settings

XenApp> XenApp 6.5 for Windows Server 2008 R2> Manage> Working

with Citrix Policies> Applying Citrix Policies

Question 4 Scenario: A Citrix administrator manages a single XenApp server. Only

one application is installed on the server and all users connect to the

published desktop on the server. Security requirements specify that no user

settings should be saved when users log off.

Based on this requirement, which type of profile should the administrator

implement?

A. Local

B. Dynamic

C. Roaming

D. Mandatory

Answer: D

Objective: Based on a scenario, identify which type of profile to implement.

Source: CTX120285


http://support.citrix.com/article/CTX120285

http://support.citrix.com/article/CTX120285



Question 5 Scenario: There are 20 servers in a server farm, and each server has the

same hardware specifications. The administrator wants to load balance the

sessions in the farm based on:

80% CPU utilization

80% memory usage

150 page swaps per second

In order to meet these requirements, the administrator should __________.

(Choose the correct option to complete the sentence.)

A. assign a custom load evaluator

B. assign the default load evaluator

C. configure server session settings

D. assign the advanced load evaluator

E. configure preferential load balancing

Answer: A

Objective: Given a scenario, determine when to use default, advanced or

custom load evaluator.


XenApp> XenApp 6.5 for Windows Server 2008 R2> Manage> Manage

Server and Resource Loads

Question 6 Scenario: Due to the population of tables in the configuration logging

database, it is necessary to clear the entries. For security reasons, NOT all

administrators will be allowed access to clearing the log.

Based on Citrix best practices, which action must an administrator take to

grant access to clearing logs?

A. Enable IMA encryption on the primary data collector.

B. Enable IMA encryption on the configuration logging database.

C. Require administrators to enter database credentials before clearing the

log.

D. Grant database owner rights to all administrators with access to the

configuration logging database.

Answer: C

Objective: Given a scenario, specify how to configure configuration logging

or access log configuration changes.


XenApp> XenApp 6.5 for Windows Server 2008 R2> Manage> Securing

Server Farms> Logging Administrative Changes to a XenApp Farm





Question 7 Scenario: An administrator needs to allocate some backup server capacity

for use in case of an emergency or capacity issue with the production

servers. The backup servers should automatically be utilized when needed

without administrator intervention.

Which two steps should the administrator take to achieve this? (Choose

two.)

A. Create a load balancing policy.

B. Remove the backup servers from the farm.

C. Create one worker group containing the backup servers.

D. Stop publishing the applications from the backup servers.

E. Create two worker groups: one for the production servers, the other for

backup servers.

Answers: A and E

Objective: Determine how to configure load balancing policies to meet the

requirements of a given scenario.



Maintaining Server Farms> Using Worker Groups for Enhanced Resource

Access

Question 8 Scenario: A Citrix administrator needs to assign network printers to users

based on the floor at headquarters from which they connect. Each user has

an assigned desk on a specific floor, but users frequently have meetings on

different floors and reconnect to their Citrix XenApp sessions. In each

unique building, the client names start with the same three letters and each

floor is on its own subnet.

Which type of policy filter is appropriate for this situation?

A. User

B. Client Name

C. Client IP address

D. Client Computer’s OU

Answer: C

Objective: Given specific requirements, identify the most appropriate way

to configure session printing.



Configuring and Maintaining XenApp Printing





Question 9 Users are complaining that their Web Interface connection keeps

disconnecting them every 30 minutes.

What can the administrator do to address this issue?

A. Configure Session Linger.

B. Enable Session Reliability.

C. Increase the timeout value.

D. Enable Workspace Control.

Answer: C

Objective: Identify which configurations are needed in Web Interface sites

to meet requirements.


Technologies> Web Interface> Web Interface 5.4> Web Interface

Administration> Managing Session Preferences

Question 10 Scenario: An administrator installed a XenApp 6.5 server in a new farm as

a proof-of-concept (POC). The administrator continues to get Citrix license

error messages even after directing the new server to the existing Citrix

license server.

Which three troubleshooting steps can the administrator take to resolve the

issue? (Choose three.)

A. Ensure the XenApp 6.5 server can join the existing farm.

B. Download the latest license file from the MyCitrix.com portal.

C. Check the Subscription Advantage date in the Citrix license file.

D. Upgrade the existing Citrix license server to the latest version and

check that it is accessible.

E. Set the product edition and model on the XenApp 6.5 server to match

the version in the Citrix license file.

Answers: C, D and E

Objective: Identify how to troubleshoot both Citrix and Microsoft licensing

issue.


Technologies> Licensing Your Product> Citrix Licensing 11.9> About this

Release



Documents

Citrix XenApp 6.5 Administration