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Tele-Source Tele-Source Industries,Inc Industries,Inc

Providing Solutions and Services in the Telecom Industry for over 20 years !

3Com Certified Representatives

3Com Authorized Partner

Certified Technicians

Leaders in VoIP technologyLeaders in VoIP technology

Nearly 10 years of VoIP services Nearly 10 years of VoIP services Over Over 14,50014,500 NBX solutions are now in service in 60 NBX solutions are now in service in 60

countries.countries. 3Com’s NBX is a 3Com’s NBX is a fourthfourth generation solution. generation solution. The industry recognizes NBX as the innovative and The industry recognizes NBX as the innovative and

reliable networked telephony solution.reliable networked telephony solution. 3Com NBX has won over 3Com NBX has won over 4040 industry awards to date industry awards to date..

3Com3Com

3Com Profile3Com Profile• Founded in 1979 by Bob Metcalfe, principal inventor of Ethernet• 4,300 employees worldwide• 44 countries / 90 locations• 55,000 channel partners• $1.48B annual revenue FY02• Strong balance sheet $1.43B• US Patents: 830 issued 1057 pending

LegendLegend5 campus locations5 campus locations8 R&D centers8 R&D centers77 Sales & customer77 Sales & customer services officesservices offices

3Com Mission3Com Mission

Our mission is to deliverthe greatest possible value

for your networking investment

Innovation Quality Value

3Com® Possible made practical.™

What do you Need in a What do you Need in a Phone System?Phone System?

Basic Needs;Basic Needs;

Your system must provide reliable worldwide, national, Your system must provide reliable worldwide, national, and local telephone service between you, your employees and local telephone service between you, your employees andand your customers. your customers.

What are you looking for… What are you looking for… …in a phone system?…in a phone system?

Ease of use:Ease of use:

The ability to utilize existing data networks in conjunction with a phone The ability to utilize existing data networks in conjunction with a phone system, allowing for faster connections.system, allowing for faster connections.

Allow users to move between stations without difficult re-wiring, phone Allow users to move between stations without difficult re-wiring, phone station changes or additional cost.station changes or additional cost.

Allow new devices to be added onto the network without additional Allow new devices to be added onto the network without additional wiring.wiring.

Allow existing devises such as phones, fax, and computers to remain Allow existing devises such as phones, fax, and computers to remain functional.functional.


Return on Investment (ROI)Return on Investment (ROI)

& Overall Cost Savings:& Overall Cost Savings:

A system that will save money in the long run.A system that will save money in the long run.

A system that will not nickel and dime the company for A system that will not nickel and dime the company for every little change, much like the existing system.every little change, much like the existing system.


What are my options?What are my options?

Traditional Phone systemTraditional Phone system

oror

3Com – NBX3Com – NBXVoIPVoIP

What is a Business system?What is a Business system? PBX and Key systems are old standard phone PBX and Key systems are old standard phone

systems that are costly to operate and are often systems that are costly to operate and are often unreliable.unreliable.

The future of phone systems which sends Voice & The future of phone systems which sends Voice & Data over the internet. It saves time and money for Data over the internet. It saves time and money for users and is easy to maintain.users and is easy to maintain.

What is a 3Com –VoIP system?

What is VoIP ?VoIP = Voice over Internet Protocol

i.e, Networked Telephony Networked Telephony is Voice and Data traffic on the same

network: This traffic can be Layer 2 Ethernet or Layer 3 IP

Networked Telephony has one wire to the desktop Ethernet

Benefits of Networked Telephony: Lower cost of ownership Richer applications Multi-location and remote location capabilities

Convergence!

What are the What are the systemsystem differences between a differences between a Traditional system & the 3Com NBX?Traditional system & the 3Com NBX?

Traditional SystemTraditional System Requires its own dedicated voice Requires its own dedicated voice

infrastructure…infrastructure…

……Data network (routers, Data network (routers, switches, gateways, wiring) switches, gateways, wiring) MUST also be completely MUST also be completely separate separate

Demands additional proprietary Demands additional proprietary equipment and installation equipment and installation charges.charges.

3Com NBX3Com NBX VoIP networks operate on a VoIP networks operate on a

sharedshared Ethernet LAN. Ethernet LAN.

Supports over 1,000 users with Supports over 1,000 users with the same system software, the same system software, hardware, and applications.hardware, and applications.

Has more built in functionality, Has more built in functionality, such as network monitoring, asset such as network monitoring, asset management, and system management, and system administration software. administration software.

Traditional SystemTraditional System Proprietary analog and digital Proprietary analog and digital

phones, with standard features:phones, with standard features:HoldHold

TransferTransfer

ConferenceConference

RedialRedial

SpeakerSpeaker

3Com NBX3Com NBX All Standard Features and MoreAll Standard Features and More

Digital High Speed features and Digital High Speed features and Computer PortsComputer Ports

On Screen SoftphonesOn Screen Softphones

Intelligent IP/Ethernet 3Com Intelligent IP/Ethernet 3Com NBX phones, with auto DiscoverNBX phones, with auto Discover

Complete Flexibility to add and Complete Flexibility to add and subtract features at willsubtract features at will

What are the What are the phone featurephone feature differences differences between a Traditional system & the 3Com between a Traditional system & the 3Com

NBX?NBX?

Web Admin.

Traditional SystemTraditional System

3Com3Com NBX System – VoIP Network

Why Why 3Com3Com VoIP ? VoIP ?

3com offers simple office solutions that are 3com offers simple office solutions that are reliable and user friendly. reliable and user friendly.

3com products are easy to install and don’t require 3com products are easy to install and don’t require excessive maintenance.excessive maintenance.

All 3Com products go through rigorous testing to All 3Com products go through rigorous testing to ensure quality. ensure quality.

3com has been consistently recognized as the #1 3com has been consistently recognized as the #1 networking brand for small and medium networking brand for small and medium businesses. businesses.

3com has provided state of the art technology for 3com has provided state of the art technology for the past 24 years. the past 24 years.

Telephone Systems affect your business Telephone Systems affect your business in 3 ways.in 3 ways.

C u s to m erS a tis fa ction

E m plo yeeP rod uc tiv i ty

$ Do lla r $C o s t

Your phone system investment directly impacts the

bottom line of your business !

Why 3Com VoIP ?Why 3Com VoIP ?

Cost Savings & VoIPCost Savings & VoIP

3Com NBX – VoIP technology offers

key benefits!

Why 3Com – VOIP?Why 3Com – VOIP?

Big Cost $avings Big Cost $avings

ExpandableExpandable

Easy to use and maintainEasy to use and maintain


BIG Cost $avingsBIG Cost $avings





3Com NBX – VOIP includes a built-in connector for PCs 3Com NBX – VOIP includes a built-in connector for PCs or Laptopsor Laptops

Optional NBX software adds a PC software client for faster Optional NBX software adds a PC software client for faster call transfers and directory inquiries.call transfers and directory inquiries.

Operate as Ethernet or IP devices, they are available for Operate as Ethernet or IP devices, they are available for simple and highly custom-programmable features. simple and highly custom-programmable features.






Easy to Use & MaintainEasy to Use & Maintain

3Com NBX phones are self-locating3Com NBX phones are self-locating

They plug into any Ethernet LAN port.They plug into any Ethernet LAN port.

All telephones offer an attendant console that allows users All telephones offer an attendant console that allows users to monitor staff availability and manage the calls for the to monitor staff availability and manage the calls for the entire organization.entire organization.


Converge voice and data networks onto a single existing network Converge voice and data networks onto a single existing network infrastructure.infrastructure.

Let you quickly and cost-effectively add users and implement applications.Let you quickly and cost-effectively add users and implement applications. Runs a wide range of business applications today, and enables powerful Runs a wide range of business applications today, and enables powerful

emerging applications in the future.emerging applications in the future. Open architecture solution.Open architecture solution. Low cost to manage and administer.Low cost to manage and administer. Easy for both on-site employees and telecommuters to use.Easy for both on-site employees and telecommuters to use. Gives you control of system changes.Gives you control of system changes. Helps your business do more with less. Helps your business do more with less.

3Com VoIP systems…

Expand office capabilitiesExpand office capabilities

Maintain with ease Maintain with ease

$ave Money$ave Money



Expandable Expandable


Check it out !Everything you Look For & Need

in a Phone System !

Assess what your Business Assess what your Business NeedsNeeds

Have you ever missed or lost any calls from Have you ever missed or lost any calls from important customers?important customers?

Does the telephone system help your business Does the telephone system help your business do more with fewer resources?do more with fewer resources?

Does it let your organization respond to Does it let your organization respond to change quickly? Cost-effectively?change quickly? Cost-effectively?

Assess What you Need !Assess What you Need !~ Key Questions ~~ Key Questions ~

Investing in a 3Com System…Investing in a 3Com System…

• Reduces cost of doing businessReduces cost of doing business

• Increases organizational flexibilityIncreases organizational flexibility

• Accelerates the business’s paceAccelerates the business’s pace

• Improves customer satisfactionImproves customer satisfaction

• Increases revenuesIncreases revenues

Our goal is to help you accomplish one …

…or more of these advantages.

Providing CustomerProviding CustomerSolutionsSolutions

Better Solutions Better Solutions &&

Better Productivity Better Productivity

Tools To Make Users Tools To Make Users More ProductiveMore Productive

Controlling information as it arrives at your desk is a Controlling information as it arrives at your desk is a challenge for anyonechallenge for anyone– What tools do you have today to manage voice mail What tools do you have today to manage voice mail

messages? messages? – To transfer a call or forward a message to a co-To transfer a call or forward a message to a co-

worker in another office? worker in another office? – To find out who just called your desk and hung up? To find out who just called your desk and hung up? – To save a voice mail message indefinitelyTo save a voice mail message indefinitely– To find a co-workers extension number?To find a co-workers extension number?– To change the speed dial numbers on you phone?To change the speed dial numbers on you phone?

NBX Users Have Them All

Tools To Make Users More Productive…Tools To Make Users More Productive…

Message Management

Desktop Call Control

Directory Access

Administer The System Administer The System & &

Manage The UsersManage The UsersIntuitive Browser Based Administration

Call Reports to Manage Costs

NBX Networked Telephony FamilyNBX Networked Telephony Family

NBX 100 Communications System200 Devices (lines/stations) per site

SuperStack 3 NBX Networked Telephony Solution

1500 Devices (lines/stations) per site

WAN

PSTN

PSTNWAN

SoundStationSoundStation IP 3000 – IP 3000 –

3COM 3COM NBX NBX Polycom Branded Unit

Polycom Sound Quality

Polycom Ease of Use 3Com Ease of Use

3Com Branded Display

3Com Features

Intuitive Menus

Multiple Call Appearances

Conference, Transfer, Hold, Speed Dial, Call Park and More…

3Com NBX systems are easy to use and save money.3Com NBX systems are easy to use and save money.

3Com NBX phones are self-locating3Com NBX phones are self-locating

They plug into any Ethernet LAN port.They plug into any Ethernet LAN port.

They include a built-in connector for PCs or LaptopsThey include a built-in connector for PCs or Laptops

All telephones offer an attendant console that allows users to monitor All telephones offer an attendant console that allows users to monitor staff availability and manage the calls for the entire organization.staff availability and manage the calls for the entire organization.

Optional NBX software adds a PC software client for faster call transfers Optional NBX software adds a PC software client for faster call transfers and directory inquiries.and directory inquiries.

Since they operate as Ethernet or IP devices, they are available for Since they operate as Ethernet or IP devices, they are available for simple and highly custom-programmable features. simple and highly custom-programmable features.


Tele-Source Tele-Source Industries,Inc Industries,Inc

Providing Solutions and Services in the Telecom Industry for over 20 years !

3Com Certified Representatives

3Com Authorized Partner

Certified Technicians

Documents

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