Cloud based Virtual Call Center Software for Enterprise Call Center

LeadsRain.com offer call center management software is set to use the virtual or cloud computing platform for its excellent combat capability. The software has a large number of user-friendly features, making it a useful tool in customer care services functions. Its innovative features makes it suitable for the agent to perform different functions in outbound and inbound call center, contact center and other convenient operation.

This is LeadsRain.com to come up with innovative solutions, especially marked for superior performance without the need for any further rise in the cost of Call center has been designed to serve all aspects of operations including customer service, technical support, collections, data recovery, the telemarketing and potential virtualization software. It includes predictive dialing, automatic dialing features, further simplifying the entire process. Some other functions which including event management, Internet Protocol, voice or VoIP, DNC compliance, ACD and skills-based routing.

Many outbound call center service providers are looking forward to have this product in their arsenal, because it is able to provide a comprehensive marketing campaign management. Another important feature that is forecast plays a leading role in the dial-up, at the same time enhance the profitability and productivity. The software also ensures that the cost of each line is reduced to a great extent, and also without any negative impact of the lead.

Another aspect of the technology or technical support call center industry for different products or services related to technical problems can be easily resolved by telephone. Technical support service providers to get benefits include increased first call resolution rate, improve customer satisfaction and shorter average processing time. If virtual call center software is able to provide even better customer satisfaction and loyalty.

The invention of new software tools can also be used by inbound customer service provider. In fact, the use leadsrain virtual call center application, you can help operators to manage all incoming calls from customers as effectively as possible. The leadsrain.com innovative customer service solutions, customer service providers can enjoy higher productivity and profitability for a long period of time.

If they are engaged in providing debt collection services for call center you can enjoy this unique technology. The tool is helps to eliminate the trouble and high cost and maintain the old hardware-based dialing system that usually occurs with contact centers. As a result, service providers can concentrate on their work rather than call center software management and understand the complexity of it. The leadsrain.com brought with many advantages of debt collection recovery software to reduce infrastructure costs, fast recovery of communication with the debtor and rising.

Today, call center companies have good reason to feel pleased. This revolutionary advance technology can provide them with huge advantage and can help their business operations on the right path, do not have any expenses to rise further. Because there are many advantages of the contact center software, most contact center companies now want to interfere with this new technology to ensure operational excellence.

To learn more about the Call center Software services, you can log on to our website LeadsRain.com and you will get a wide range of information about cloud based predictive dialer, hosted IVR and Voice Broadcasting and call center services.

LeadsRain.com is a leading voice broadcasting company offers call center software and solutions for inbound, outbound calls. For more details call us 302-385-6767.