Cloud Computing Impact of Practicing Law 4312

8/2/2019 Cloud Computing Impact of Practicing Law 4312

1/28

Cloud Computing

The Impact on the Practice of Law


2/28

Key Objectives

Gain an understanding of what to look for in a cloud

computing solution.

Discover how you can safe guard your client's data in the

cloud.

Learn of the trends happening in the legal industry.

Understand how cloud computing can change the way you

practice law.

See how local and national bars are reacting


3/28

So What is Cloud Computing

Gartner: Cloud computing is a style of computingwhere massively scalable IT-related capabilities are

provided as a service across the Internet tomultiple external customers

Forrester:A pool of abstracted, highly scalable, and

managed infrastructure capable of hosting end-

customer applications and billed by consumption

Wikipedia: A style of computing in which

dynamically scalable and often virtualized resourcesare provided as a service over the internet. Users

need not have knowledge of, expertise in, or controlover the technology infrastructure in the cloud that

supports them.


4/28

Pre-Cloud

Application Service Provider (ASP)Web Hosting Service

Managed Hosting Service

Cloud

Software as a Service (SaaS)Platform as a Service (PaaS)

Infrastructure as a Service (IaaS)


5/28

Cloud Computing Service turn on / turn off

Maintenance no expertise on cloud computing

needed to get started, and upgrades and updates

happen without your intervention

Scalableexpand service/usage as needed

Understand associated costs that come with

amount of data you store and what your current

data plan is with your internet / web provider


6/28

Backup

Service Level Agreement/guaranteed up

time/reimbursement of respective services if

down

Governance

Cloud Computing


7/28

HARD DRIVE CRASHES

Vintage computers

LACK OF I.T. SUPPORTDISCIPLINARY ACTIONNO ESTABLISHED OFFICE PROTOCOLSENTITY CHANGE


8/28

What are the areas of concern

when selecting an offering

delivered in the cloud?

Also worry about.

Data Protection

Data Ownership

Availability

8

The product, offering or application should help

you solve important problems or jobs


9/28

Data Protection

What about encryption?

How secure is the providers environment?

How do they test? Are they monitoring for intrusions in real time?

Third party certifications?

How about internal actors?

9

The only truly secured computer is the oneunplugged from the wall and locked in a vault.

.But you should expect your vendor to provide

better data security than you maintain internally


10/28

Know Who To Trust


11/28

11

Data Ownership

At the end of the day, your client confidentialinformation belongs to you!

How about the contract or terms and conditions? Government requests?

Getting your data back?

What happens when you terminate your service?

Third parties the vendor might use?

Use of your data to provide a better offering?

Anonymized information to help all customers?


12/28

Availability

12

Your cloud provider should be up and runningwhen you need them

Uptime guarantees? Financial penalties?

Number of data centers?

Testing?

Backups?


13/28

Other Evaluating Considerations

What is your budget? Can you try before you buy?

What is the total cost of ownership What are the customer support and trainingoptions? And is there an additional fee for

these?


14/28


Who are the proven reputable companies?

How can I get my data in? Does it integrate with email?


15/28


FUNCTIONALITY

Global and conflict of interest search Control of access Tools fit for your area of practice

Standard expectations for Practice Management

Mobility solution


16/28

Global Search Capability


17/28

Conflict of Interest


18/28

Roles Based Permissions


19/28

Practice Templates/Export Data


20/28

Trends in the Legal Industry

Virtual offices and virtual staff Outsourcing work

Need for online collaboration easier way to

obtain and deliver information outside ofemail

Tablets and iPads

Mobile apps

Device specific vs. Web based app

Native application integration


21/28

Native Applications vs. Web 2.02

Type of Application Mobile Web-Based Device-Specific

Example LexisNexis Firm Manager Mobility

app

iPhone or Android App

Who Can Use It Anyone with a mobile web browser

and live Internet connection

Only those with that specific device

Installation Requirements No application installation is

required if you already have a web

browser on your phone/mobile

device

Application must be installed on your phone/mobile

device

Where Data Is Stored In LexisNexis Firm Manager in the

cloud

On the phone

How Updates to the Mobile

Application Are Delivered

Automatically through the

Internetno action required on

your part other than authentication

You must update the application on your

phone/mobile device


22/28

Lexis Firm Manager

Cloud Based

No Management

Costs

Same Experience

across web enabled

devices


23/28

Bar Ruling and RegulationsThe American Bar

Association is cautiouslywading into the waters ofcloud computing. An ABAethics panel recentlyissued proposed rulechanges to the ModelRules of ProfessionalConduct designed to

assist attorneys insafeguarding confidentialand sensitive client datawhile using remoteinternet servers to store,manage and process

data The Minnesota

Lawyerhttp://minnlawyer.com/2011/05/27/aba-weighing-in-on-cloud-computing/

ABA Ethics 2020 Commission

North CarolinaArizona

Massachusetts

And so on


24/28

Bar Ruling and RegulationsCommentary: Legal

Currents: Pennsylvaniarules on lawyers usingcloud computing byNicole Black 9/30/11

Question: Is it ethicalfor lawyers to store andaccess confidential client

data in the "cloud" usingcomputers or mobiledevices?

ArkansasNew York

Pennsylvania

And so on


25/28

Are You In the Know?


26/28

My contact information:

Christopher AndersonLexisNexis2000 Regency Parkway, Suite 600Cary, NC 27518

[email protected]
mailto:[email protected]:[email protected]


27/28

APPENDIX


28/28

LexisNexis Firm ManagerWhy Firm Manager raises the bar with risk-mitigating security measures and certifications:

Encrypting all traffic between your systems and the on-line application/systems

Supported from multiple, geographically distributed secure LexisNexis

Protecting attorney client confidentiality by encrypting your confidential data

Prepared to provide continuity of operations in case one of our data centers experiences a

catastrophic failure or loss of connectivity

Served from a highly redundant infrastructure, to reduce the impact of system failure orcomponent problems. Regular testing by third parties (and internal auditors) for

vulnerabilities and potential security concerns

Maintaining a number of market leading information security and privacy certifications

including Systrust, Trustwave and TRUSTe

HIPAA/HiTech review and certification

24x7 monitoring of the environment against intrusion or compromise Compliance with Statement on Auditing Standards (SAS) No. 70 (also commonly referred to

as a "SAS 70 Audit)

Available at 99.9% uptime measured monthly, not including scheduled downtime and

maintenance windows. We pay you back when we exceed this promise.

Documents

Cloud Computing Impact of Practicing Law 4312