Cloud Seminar Feb 4 2010

CONFIDENTIALwww.cloudtp.com 1


In 2010, should you care about

cloud computing?

Can you get quick wins?

Can you mitigate risks?

Agenda


Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes

Yes


“If by mid-year you have not

developed and begun to

execute upon an ambitious

and enterprise-wide cloud

strategy, then by year-end

the odds are good you'll no

longer be a CIO.”

CIO in 2010

Bob EvansGlobalCIO.comInformation Week


What are the cloud layers?

Who uses them?

Business Analysts

Business Users Developers

Developers

IT

Source: David Wells, BeyeNetwork


Cloud is where the best solutions will be found

“The single biggest reason public clouds will dominate the next era of IT:

The public cloud is where thebest and richest variety ofbusiness solutions will befound.” Frank Gens

IDC Cloud Research Group

IDC is telling you the future is cloud.


Cloud accelerates thepace of innovation

"The most interesting aspect of the cloud isn't the cost. It's

the pace of innovation"

Rajen Sheth

Invented Google Apps and is now the suite’s

Senior Product ManagerCloud solves the 80/20

maintenance/innovation problem giving enterprises flexibility and speed.


Cloud also saves money

Companies that took a disciplined approach to adopting cloud computing reduced costs by an average of 18% and data center power consumption by 16%. Companies that adopted cloud computing haphazardly increased IT costs by 2-3%.

Business Drivers for Cloud Adoption:

◦45% - Reduce cost of IT infrastructure

◦31% - Enhance competitive advantage

◦19% - Inflexibility of current infrastructure

◦13% - Need to support additional users or services

http://www.aberdeen.com/default.asp


Cloud gives mid-market

enterprises scale

Anyone, anywhere can get access to

cost-effective scalable computing resources

SMBs now have elastic high-end global

computing power at their fingertips, minimizing

the competitive advantage of size.


Cloud is the next logical step

Cloud computing

Cloud is evolutionary

Cloud frees your resources

Cloud is changing the game

Internal

data center-centric

applications


Cloud success: Government

Nebula Launches – the US Government Gets Cloud Computing Right!

The US government will use 2010 developing and executing

pilot cloud-based projects.

Each government agency must consider virtualization and data center consolidation in their IT budget planning.

Each agency can now quickly request, approve, and deploy Software as a Service applications.

The US government projects 6 months of time savings and $1.7 million dollars in procurement and deployment costs per application.

Source: Cloud

Computing Journal

October 4, 2009

If government, which is considered slow, can do it, you can do it! Achieve a shorter time to market.


Cloud success:

Cross-Enterprise Collaboration

Eli Lilly is reducing the time it takes to develop new medicines

using cloud computing and collaboration.

Lilly is scaling cloud computing environments up and down to meet the

changing needs of its researchers' workloads.

Cloud computing has allowed Lilly to establish external collaboration

environments in minutes.

Source: www.informationweek.com

http://www.lilly.com/


Reducing risk

is the 3rd most

important job

of a CIO.

Ah, but what about risk?

Laef Olson

CIO, RightNow Technologies


Is the cloud secure enough?

How secure is my data? How private is my data?

Who is doing

backups?

Where in the world

is the cloud?Is my data

encrypted?

Who is responsible

for my data?

Read the fine printIaaS

PaaSSaaS

Can I VPN into

the cloud?

Is the cloud more or less secure than your current practices?

Yes


Success: Health Info Security

WASHINGTON, DC, September 30, 2009 — Harris Corporation, in collaboration with Cisco Systems, has demonstrated the ability to rapidly, safely, and securely exchange healthcare information in a virtual — or cloud — computing environment.

…security and privacy of web-based health information remains protected with a service as data is encrypted in transit and stored securely in the cloud.

... a standards-based, scalable, open-source gateway solution that enables secure health information exchange between health information organizations across the Nationwide Health Information Network (NHIN)

http://www.cisco.com/en/US/hmpgs/index.html


Predictix cloud solutions provide advanced PCI-compliant merchandising

solutions to retailers with lower risk and more compelling economics

than traditional software alternatives.

Security is the key. Predictix leverages technology from enStratus

for a configurable automated encryption system from the file

system to backup management to network communications that

enables total data security. enStratus also provides intrusion

detection and has a "no credentials in the cloud" policy.

Success: Credit Card Security


Success: Cloud Adoption

Security concerns have not stopped major companies from

entrusting key client and financial information in the cloud.

Salesforce.com has 50,000+ customers, 1.5 million subscribers,

$1 billion in annual revenue, 53% market share, and a market

capitalization of $8 billion.

Example customers include: NBC, Avis, Canon, Chrysler,

Deutsche Bank, E-Trade, and Prudential.

Companies can save $1MM by migrating from Siebel Sales to SalesForce.com


Will I have enough control?

What can I do if there is a breach?

In a foreign country?

Do I need a special team

for cloud governance?

How can I integrate

with the cloud?

Will the provider

share information?

How can I monitor usage and performance?

Yes


Are cloud standards enough?

Will my internal apps integrate

with apps in the cloud?

Inter-cloud interoperability -

fact or fiction

Can I migrate from

one cloud to another?

Will my apps written for one cloud

work on another cloud?

Yes


…The number and quality of physical security safeguards taken by

the EC2 and S3 teams were incredibly helpful to solidifying our

HIPAA compliance.

Our encrypted communication, access, and storage

requirements were met with open standards that the AWS team

easily facilitates.

“By allowing self-service & management of our infrastructure, we

had to worry even less about prying eyes against our customers’

sensitive data.”

Source: http://aws.amazon.com/solutions/case-studies/ddsweblink/

Success: Open Standards


Is there sufficient reliability,

availability and performance?

99.9%...is that good enough?

How fast are we going?

Yes


In 2010, should you care about

cloud computing?

Can you get quick wins?

Can you mitigate risks?

How do you get there?

Agenda


Where do I want my cloud?

Private cloud

Public cloud

Hybrid cloud

EnterpriseCloud Service

Provider


Provider


Providerand

We recommend hybrid for mid-market enterprises in 2010.


Cloud - How do you get there?

Step 1: Get CEO Support

Step 2: Define Your Goals

Step 3: Determine organizational core competencies.

Step 4: Leverage qualified partners to deliver the rest.

Is transitioning to cloud computing a core competency?


Your Core

Competencies

Cloud

Partner #2

Cloud

Partner #1

Cloud

Partner #3

Cloud

Partner #4Cloud

Partner #5

Cloud

Partner #N

―There‖ looks something

like this


But which cloud partners?

Cloud Ecosystem By Cloud Technology Partners

Jan. 2010

Infrastructure as a Service [IaaS] Platform as a Service [PaaS]

Cloud ToolsSoftware as a Service [SaaS]

There are over

3000 SaaS vendors

Source: SaaSShowplace.com


Cloud – More best practices

Step 5: Form a cloud task force

Step 6: Establish governance

Step 7: Form a partner management team

Cloud Best Practice Handbook 2010

Form Cloud Task Force

Establish Governance

Form Partner Management Team

Evaluate Current State Architecture

Define Cloud Security & Compliance Policy

Monitor and Measure Cloud Services


Your cloud task force willhelp you achieve your goals

…by lowering costs and enabling business innovation and sustainability

improved speed-to-market

low cost / low

risk pilots

partner

interconnectedness

universal user

experience

dramatically lower

TCO

pay-as-you-go /

metered payments

shift capex to

lower opex

virtuous savings

cycles

sustainable /

green

cloudburst for

dynamic capacity


They will demystify the cloud

Cloud Ecosystem

sample cloud SaaS, PaaS, IaaS vendors

sample cloud implementation partners

best practices

empowerment

ROIdriven

client partnership

collaboration

>

>

relevantexperience

Your CloudTask Force

Your cloud team must demystify cloud, navigate hype from reality, apply best practices, and achieve measurable business results!


Businessand IT

Initiatives

Explore business & IT opportunities

Cloudopportunity definition

Opportunityranking &

prioritization

selected cloud businessinitiatives,

dependencies, and business

value justifications

Technology impact analysis

Cost of ownership and ability to support revenue growth

Implementation

Balance benefit,cost, risk, complexity

Assess change on operations

Iterative solution

refinement

Prioritized Roadmap

Iterative solution

refinement

They will assess and prioritize opportunities


They will deliver quick wins

Identify pilot projects. Validate the ROI. Help the Governance team prioritize and approve them.


Your Core

Competencies

Cloud

Collaboration

Cloud CRMCloud

Storage/Archival

Cloud

ComputingCloud

Marketing

Cloud

Analytics

They will transform your

enterprise

Cloud Task

Force


Need a cloud task force?


Your Core

Competencies

Cloud

Collaboration

Cloud CRMCloud

Storage/Archival

Cloud

ComputingCloud

Marketing

Cloud

Analytics

That is us


plannavigate

de-risktransition

empower

Let us be your trusted guide


cloudTP services life cycle

We provide end-to-end advisory, implementation and operational services

strategy implementation managedservices

transformation

empowerment

cloudTP partners with clients to assess, plan, and implement cloud computing solutions for business advantage.


implementation managedservices

transformation

empowerment

strategy

Strategy services

Rapid Opportunity Identification (ROI)great starting point for businesses seeking to identify best cloud computing opportunities

3 week rapid assessment of high-potential areasbusiness case and ROI to support identified areas

Enterprise Cloud Opportunities (ECO)- in-depth application portfolio analysis targeting large enterprises

- 8-12 week deep-dive assessment of high-impact areas- breadth and depth of analysis to identify quick-win, intermediate and long-term opportunities- strong business case and ROI with estimated annualized savings and business benefit- identify virtuous cycles of investment – use savings to fund subsequent project phases


Implementation services

managedservices

transformation

empowerment

strategy implementation

Software as a Service (SaaS)migrate existing application(s) as-is potentially refactormigrate / implement new SaaS application(s)

Platform as a Service (PaaS)establish Dev / Test / QA sandbox in the cloudbuild and integrate applications using PaaS

Infrastructure as a Service (IaaS)migrate systems infrastructure to the cloudemail, BPM, CMS, servers, storage, DR/BC, cloudbursting

Vendor evaluation, selection & negotiationidentify and prioritize requirementsidentify vendor spacemanage RFP vetting processdevelop integration plan, governance and PMO

Implementation planning & executiondevelop program / project plans with dependenciesmanage budgets, resources, deliverables, milestonesproject risk mitigation plans, pilots and QA


Transformation services

Transformationgovernance and PMO servicesprocess, systems and organizational design servicesmanage change management program execution


transformation

empowerment

strategy

Empowermentprovide on-the-job training and mentorshipdevelop formalized training curriculum conduct formalized training workshopsestablish training programs for staff with metricsprovide periodic check points and measurement


Managed services

Managed services planning, selection and migration

identify and prioritize business and IT requirementsconduct vendor selection, evaluation and negotiationplan transition to managed service with contingency and risk mitigation planconduct pilots to validate and test managed serviceestablish / integrate with governance and PMO

Onsite / offsite support, monitoring, reporting & services coordination

single point of contact for various managed servicesmonitor performance and SLA compliance and variancesproactively monitor performance and issue resolutionplan and coordinate scheduled outages and maintenanceestablish executive and services dashboards integrate with governance, PMO and help desk

transformation

empowerment

strategy implementation managedservices


Let us guide you to the summit of success!

Q & A / next steps


Appendix


cloudTP Services Flow

Each service offering provides the guidance needed to make the next step toward cloud computing.

Strategy Implementation ManagedServices

Transformation

Empowerment


ROI results


transformation

empowerment

ROI

managedservices

transformation

empowerment

strategy Implementation #1

managedservices

transformation

empowerment


managedservices

transformation

empowerment

strategy Implementation #3 An ROI session is likely to identify

multiple strong candidates

for cloud migration


Implementation Results

managedservices

transformation

empowerment


Migrating from an internal CRM to

Salesforce.com will require

user training and new/changed roles. empowerment


Transformation

strategy

transformation


Empowerment

strategy

The same implementation is likely to

require technical training for

administration and configuration


Implementation Results

managedservices

transformation

empowerment

strategy Implementation #2Implementation #3Implementation #4

Multiple implementations across

multiple clouds may make it desirable

to outsource the day-to-day

management and administration

transformation

empowerment

strategy implementation ManagedServices


Services Roadmap

Phase 1 Phase 2 Phase 3

ROI or ECO

Implementation 1

Implementation 2

Implementation 3

Transformation

Empowerment

Implementation 4

Implementation 5

Implementation 6

ManagedServices

Empowerment

ROI or ECO


cloudTP Services Progression

ROI

• cloudTP Rapid Opportunity Identification strategy

• 3 weeks. 3 consultants.

• $75K

Step #1

• Siebel to SalesForce migration

• 12 weeks. 5 consultants.

• Saves up to $1 million over 5 years

Step #2

• Internally-hosted Email to Google Apps Email

• 1 month. 1 consultant.

• Saves $100-$200 per employee per year


Strengthen IT

Governance / PMO

4 months 16 months 24 months

IT Governance / PMO (ongoing)

Disaster Mgmt/Business Continuity via Cloud

Employee SSO

SaaS ID Vault

Network OS Rationalization

8 months

Bilingual VRU

Migrate to SaaS Service/Call Center Solution

Web Redesign/PaaS

Password Self Service

Vendor Mgmt Office

Approval Work Flow

Remote Access

Incentive System SaaSHR SaaS

Recruiting SaaS

An

aly

tics

Relationship Profitability Cross-Sell SupportCampaign Mgmt.

IT G

ove

rna

nce

Web

Te

leco

mB

usin

ess A

pp

s

Provisioning

Customer Password

Self-service & SSOMulti-factor

authentication

Retire Legacy

Solution

Cell Phone Rat.

Increase Internet Bandwidth

Incentive Alignment Individual Training Plans

IT Dashboard

Training (ongoing)

Vendor Report Card (ongoing)

Customer One View

Online Usage

Analysis

Data Center

Rationalization

Report Rationalization within SaaS Business Intelligence

Centralized Customer Phone Contact

Infr

astr

uctu

re

Perimeter Security

Rationalization

Cloudburst Dev/Test

SaaS IT Helpdesk

Migrate to SaaS CRM Enterprise Collaboration SaaS

Shift to Email SaaS SaaS Marketing

Retire legacy HR, Email, CRM

<Client Name> IT Roadmap

Documents

Cloud Seminar Feb 4 2010