Association of Legal AdministratorsCapital Chapter

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Coaching For Today’s Leaders: Goals for Today

Define Coaching Clarify the difference between Coaching / Leading /

Managing Discover how Coaching Closes the Gap of Management and

Leadership Discuss Deep Listening Skills Learn the Simple Coaching Model Implement Coaching Skills in Interactive Coaching Sessions

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Leaders must do more than just “point the way” to other people – leaders must

“show the way”

How can we “show the way”

to others?

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What is Coaching?Definition:

Co-CreativeGrowth OrientedLeadership Strategy Improves Business Performance &

CommunicationFocuses on OthersEnhances Organizational RolesCreates AccountabilityRemoves Barriers

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Coaching: Clarifying Roles/TermsCoach

Client

Internal Client

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Coaching: Clarifying Roles/TermsCoach

InternalExternalPosition/Title

Client

Internal Client

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Coaching: Clarifying Roles/TermsCoach

InternalExternalPosition/Title

ClientOrganization

Internal Client

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Coaching: Clarifying Roles/TermsCoach

InternalExternalPosition

ClientOrganization

Internal ClientPerson being

Coached8

Lead by Example:Leaders ContributeWork Side by Side, Support, Contribute

to the Future of Others, Develop Others

How can/do you Contribute to others in the community and with Co-Workers?

How can you Contribute to the development of others?What strengths do you have that you could share with

others?

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Difference Between: Coaching / Leading / Managing

COACHING LEADING MANAGINGGuiding Visionary Directing

Focus: People Future Reportable Results

Relationship: Co-Creative Influencing Top-Down

Listens Thinks Tells

Responds to: People Organizational Needs Data Driven & Responsive

Asks Questions Communicates Org Goals Creates Processes to Achieve Goals

Remove Barriers Right People in the Right Seats

Goal/Project Execution

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Coaching & ManagingCoaching Vs. Managing

Managing Can Be: Directive, Top Down, Focused on Procedures & Operations, Bottom Line Oriented Job – to respond to the goals of the organization

Coaching Bridges the Gap of Management by: Responding to staff and removing barriers

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Coaching & LeadershipCoaching Vs. Leadership

Leaders deliver Vision, Inspiration, MotivationFocus on the future of the organization

Coaching Bridges the Gap of Leadership:Focuses on the needs of the peopleSatisfies the need of the being the “listening ear” Leaders learn how to optimize human capitalIndividuals learn to thinkIncreases job satisfaction

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“One of the greatest gifts you can give

anyone is the gift of attention.”

Jim Rohn

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Artful Listening Skills:Understanding people precedes leading themPractice, Patience, Be PresentActive ListenerNon-Verbal Cues, What is not being saidSpeaker’s Point of ViewWithout JudgmentEmpathy

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“Who you are thunders so loudly that I cannot hear what you say to

the contrary.” Ralph Waldo Emerson

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How to Coach: The Simple Coaching Model1. Clarify the Agenda

What’s on your mind today?Ask Open-Ended Questions to dig for more informationBe naturally curious!Ask: What would you like to take away from our

conversation today?

2. Seize the Coachable MomentCoach listens for inconsistencies, energy shift, assumptions,

limiting perspectivesCoach asks Open-Ended Questions to remove blocks

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How to Coach: The Simple Coaching Model3. Invite the Shift

Listen for positive shifts in energy, perceptions, direction Acknowledge those shifts with the “client” Ask: What has happened? How do you feel now?

4. Frame the Masterpiece Guide through next steps, goals, strategies

Closing Question What was most valuable for you today?

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Get into Groups of 3, Identify who will be the:• Coach• Client• Primary Observer

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1. Clarifying the Agenda - Opening question: What's on your mind today? Then, the coach digs for more information around the agenda to help the client and coach better understand the agenda. BE CURIOUS!

Second Question to Clarify the Agenda - What would you like to take away from our discussion today?

2. Look for Coachable Moments - limiting beliefs, perceptions, blocks

3. Inviting the Shift - new perspectives for client4. Framing the Masterpiece - Action steps5. Closing Question - What was most valuable for you today?

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• What did you learn about Coaching & Leadership?• How and Where can you Coaching?• How will this skill make you a more effective leader?

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“Authentic leaders demonstrate a passion for their purpose,

practice their values consistently, and lead with their hearts as

well as their heads. They know who they are.”

Bill George, True North

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• Greatest Take Away• Action Plan

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