Coldwell Banker® Buyer Services Presentation Courtesy of: Erin & Jerry Hill We’ll show you the way home. © 2005 Coldwell Banker Real Estate Corporation

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Coldwell Banker Buyer Services Presentation Courtesy of: Erin & Jerry Hill Well show you the way home. 2005 Coldwell Banker Real Estate Corporation. All Rights Reserved. Coldwell Banker is a registered trademark licensed to Coldwell Banker Real Estate Corporation. An Equal Opportunity Company. Equal Housing Opportunity. Each Office Is Independently Owned And Operated Except Offices Owned And Operated By NRT Incorporated. Slide 2 Well show you the way home. A vital first step in buying a home is to choose: The right real estate company The right Sales Associate You will see why nine out of ten people who buy using a Coldwell Banker Sales Associate would recommend us to their friends. Well show you the way home. Slide 3 Helping you find the right home in the right location, at the right price. Listening We learn from our buyers, to be more responsive to your needs. Guaranteed service With the Buyer Services Guarantee we let you know exactly what to expect in writing. Home-finding plan We will follow a customized, detailed plan to find the right home for you. Well show you the way home. Slide 4 Whats important to homebuyers everywhere? Communication Listening to you and keeping you informed Affordability Showing you homes within your price range Needs Showing you properties that fit your needs Convenience Simplifying the homebuying process Go to Main Menu Well show you the way home. Slide 5 Whats important to you? Please share your thoughts with me. Your 3 major criteria in selecting a real estate company: 1. 2. 3. Your 3 major criteria in selecting a Sales Associate: 1. 2. 3. Your 3 major buyer needs: 1. 2. 3. Your 3 major concerns about buying a home: 1. 2. 3. Well show you the way home. Slide 6 Coldwell Banker Buyer Services Guarantee Based on what we have learned from our customers, we have developed and refined our service standards and practices to deliver added value. Our written guarantee demonstrates the full service of our company. Well show you the way home. C O U N S E L I N G SE R V I C E S C U S T O M E R S E R V I C E F I N A N C I N GTRANSACTION ASSISTANCE Coldwell Banker Concierge SM Personal and Timely Response Home Showings Property Previews HomeBuyer Guidebook Buyer Counseling Session Buyer Representation Home Evaluation Coldwell Banker Home Protection Plan Home Inspections Property Disclosure Negotiation Strategy Closing the Sale Financing Alternatives Estimated Net Proceeds Good-Faith Estimate From Lender Slide 7 My commitment to you With your agreement naming me as your buyers agent, I will work on your behalf to: Help you find the right property Negotiate the best price and terms for you Handle the details and keep you informed Go to Main Menu Well show you the way home. Slide 8 Representing your best interests... Buyers agent Represents you, the buyer Has a fiduciary responsibility to work for your best interests Sellers agent Represents the seller Has a fiduciary responsibility to the seller A dual agent Represents the interests of both the seller and the buyer Has a fiduciary responsibility to both parties Which relationship would you prefer? Well show you the way home. Go to Main Menu Slide 9 _____________ __________ The home you are looking for... LOCATION Convenient to work Convenient to transportation Convenient to schools Convenient to shopping Near recreation facilities Neighborhood Other FEATURES (Specify your Preference) Preferred style (colonial, ranch, townhome, etc.) Number of bedrooms Number of bathrooms Family room Bonus/Game room Fireplace Home office Kitchen amenities Basement Garage (no. of cars) Central air conditioning Lot size Pool View Other Rate each item 1-5 (most important=5) Go to Main Menu Well show you the way home. Slide 10 The prices that sellers ask Many factors affect the price that sellers ask for their houses. Physical characteristics of the house: Location Age Size of house and lot Physical condition Floor plan and style Competition: Number of properties available Their prices and terms Their location and physical condition How long theyve been on the market Market conditions: Interest rates Availability of financing Qualified buyer demand Prices of recent sales State of the economy Seasonal demand Asking price also may be affected by: Sellers motivation to sell Sellers original purchase price Sellers need for cash Go to Main Menu Well show you the way home. Slide 11 coldwellbanker.com I can provide you with valuable information through the award-winning Web site, coldwellbanker.com. My Coldwell Banker SM / Personal Retriever Searches for homes that meet your needs E-mails new property information to you as it becomes available Neighborhood Information Lets you learn more about the communities that interest you Provides road maps and facts about schools, climate and housing values Mortgage Center Gives you access to interactive mortgage information, rate calculators and other tools Go to Main Menu Well show you the way home. Slide 12 Multiple Listing Service I can show you any property listed through the Multiple Listing Service (MLS) Search the MLS at hillhomes.net Our office offers area-wide multiple listing information that shows thousands of broker-listed homes for sale, regardless of the sellers agent. I can help you visit many of these homes online or on paper. I will arrange the showings on the properties that meet your criteria for you. There will be no need for you to contact any other realtors. Go to Main Menu Well show you the way home. Slide 13 Homes you see advertised The properties you see in newspapers and buyers guides are available right here. You can ask me about any properties that are advertised, no matter who the broker is. I will provide you with detailed information and show you the homes that interest you. Go to Main Menu Well show you the way home. Slide 14 Yard signs and open houses A yard sign or open house can let you know a home is available, but I can help you know if its worthwhile. I can arrange private showings of homes displaying an Open House or For Sale yard signs. When visiting an open house on your own, give the salesperson my card and tell them that I am your agent. Go to Main Menu Well show you the way home. Slide 15 Homes that meet your criteria To find the right home for you... We will tour properties that best match the criteria you have given me. As your buyers agent, I will share my evaluation of the homes we see, including factors that may affect their value. Describing your candid impressions of each property will help me fine- tune the search process. Go to Main Menu Well show you the way home. Slide 16 How much home can you afford? Prequalification Establishes how much you can afford to borrow Is not an assurance of mortgage approval Pre-approval Is a firm decision on a home loan Makes you a cash buyer in sellers eyes Gives you increased bargaining power Go to Main Menu Well show you the way home. Slide 17 Two popular types of mortgages Fixed rate and adjustable rate each have advantages to consider. Fixed Rate Mortgages Have the same interest rate for the entire term of the loan Payments are stable and predictable Higher interest rates than others Adjustable Rate Mortgages (ARMs) Have interest rates linked to a financial index that changes periodically over the life of the loan Initial payments may be lower, making the ARM more affordable Go to Main Menu Well show you the way home. Slide 18 Mortgage pre-approval can give you negotiating power Being pre-approved for a mortgage can greatly improve your negotiating position. Sellers and their agents know that a pre-approved buyer is a serious one. Speaking now with a mortgage specialist will give you a loan decision well in advance of making an offer. Go to Main Menu Well show you the way home. Slide 19 Go to Main Menu Well show you the way home. Making the Purchase Erin & Jerry Hold the ABR Designation A real estate buyer's representative represents the buyer who is purchasing property in a real estate transaction. Research by the National Association of REALTORS has shown that when a buyer's representative is used, the prospective buyer found a home one week faster and examined three more properties than consumers who did not use a buyer's representative. Slide 20 Full written disclosure protects your best interests The Sellers Disclosure Statement reveals information that may affect your offer to purchase. The Coldwell Banker organization pioneered efforts that require sellers to disclose, in writing, all known defects associated with their property. I will thoroughly review the Sellers Disclosure Statement with you, and help you determine how it might affect your offer. Go to Main Menu Well show you the way home. Slide 21 The value of a Competitive Market Analysis As your buyers agent, I will prepare a Competitive Market Analysis with information on properties similar to the one youre considering. It will describe homes that: Are currently on the market Sold recently Failed to sell This comparative data will help you decide whether the home you like is worth the price. Go to Main Menu Well show you the way home. Slide 22 Preparing the offer As your buyers agent, I will work with you to... Prepare an offer that will meet your needs and provide a solid basis for negotiating with the seller. Apply information from the Competitive Market Analysis that will determine a realistic offer. Go to Main Menu Well show you the way home. Slide 23 Negotiating the purchase agreement I will present your written offer to the sellers and negotiate on your behalf. The sellers will have the choice of: Accepting your offer as presented Rejecting it completely Countering it I will communicate to you the sellers response and, if necessary, suggest further negotiating options. A well-prepared offer that is effectively presented stands the best chance of a favorable response. Go to Main Menu Well show you the way