QUY TC NG XNu Cao Gi Tr Ca ChNG

Ta Khp Th Gii

CNG TY COLGATE-PALMOLIVE

NG DY NNG V QUY TC NG X CA COLGATE-PALMOLIVE

1-800-778-6080 (gi t Bc M)

001-212-310-2330 (gi t tt c nhng ni khc v c tr bi ngi nhn cuc gi)

ethics@colpal.com001-212-310-3745 (Fax)

Qua nhng vic lm hng ngy ca chng ta, mi ngi u c trch nhim i vi cch th gii bn ngoi nhn v Colgate. Qua cch chng ta i x vi nhau, giao tip vi khch hng cng nh ngi tiu th, v t ra tn trng lut php v cc quy nh, chng ta ang xy dng uy tn ca Colgate l mt cng ty c tm v c s chnh trc tm cao nht. Uy tn ca cng ty chng ta v s chnh trc l mt ti sn khng th thiu trong kinh doanh, v uy tn ny ty thuc vo s cam kt tun th Quy Tc ng X Colgate v tun th tt c lut l ca nhn vin Colgate khp ni.

K t nm 1987, Quy Tc ng X ca cng ty dn dt chng ta bng mt b nguyn tc phn nh cc gi tr v tiu chun lu i ca Colgate nhm ch o vic ng x c o c ca chng ta. Quy Tc ng X lun lun c cp nht v ti in n nhm bo m c tnh ton din. T ln cp nht gn y nht, cc s kin xy ra trong th gii kinh doanh nhc nh chng ta v tm quan trng mang tnh sng cn ca vic kinh doanh c o c v tun th php lut. Tt c chng ta phi bo m rng vic ng x v cc quyt nh ca chng ta ph hp vi nhng l tng v cc gi tr trong bn Quy Tc ng X ny.

L mt thnh vin trong gia nh Colgate, quan trng nht l bn c, hiu v hon ton tun th bn Quy Tc ng X ca cng ty chng ta. Tt c cc bn u c trch nhim thng bo vi ngi qun l ca mnh v bt c trng hp no m bn cm thy l do tin rng trng hp b xung t vi Quy Tc ng X.

Uy tn ca Colgate ang nm trong tay ca mi ngi chng ta. Xin cm n trc v cc bn lun h quyt tm tun theo nhng gi tr m chng ta ang cng nhau chia s v lm gng mu o c. Nhng iu ny qu l s sng cn i vi s thnh cng lin tc ca doanh nghip chng ta.

Ian CookCh Tch kim Gim c iu hnh

T h N G i p C a C h T C h k i m G i m C i U h N h C N G T Y

QUY TC NG X COLGATE-PALMOLIVE

mC LC

V Quy Tc ng X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

mi Lin h Gia Chng Ta . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

mi Lin h Ca Chng Ta Vi Cng Ty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

mi Lin h Ca Chng Ta Vi hi ng Qun Tr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

mi Lin h Ca Chng Ta Vi Cc Doanh Nghip Bn Ngoi . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

mi Lin h Ca Chng Ta Vi Ngi Tiu Dng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

mi Lin h Ca Chng Ta Vi Chnh Quyn V php Lut . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

mi Lin h Ca Chng Ta Vi X hi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

mi Lin h Ca Chng Ta Vi mi Trng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

mi Lin h Ca Chng Ta Vi Cc C ng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Trch Nhim i Vi Vic Tun Th . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Tm n S hng Dn Ch o V Bo Co Cc mi Quan Tm . . . . . . . . . . . . . . . . . . . . . . . . . 25

mc Lc Cc Ch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

CNG TY CoLGaTE-paLMoLiVE

V QUY TC NG X

Quy Tc ng X Colgate ca chng ta l kim ch nam cho vic giao tip hng ngy trong doanh nghip, phn nh tiu chun x s ng n v cc gi tr ca cng ty chng ta. Quy Tc khng nh r cho mi chng ta rng cch thc t c kt qu kinh doanh cng quan trng khng km so vi cc kt qu t c. Quy Tc ng X Colgate p dng cho tt c nhng ai lm vic cho cng ty, bao gm cc Thnh Vin Hi ng Qun Tr, Quan Chc, v tt c nhn vin ca Cng Ty cng nh cc cng ty con trn khp th gii. Nhng nh cung cp cng phi lm theo cc yu cu ny v vic tun th theo Quy Tc l mt iu kin kinh doanh vi Colgate.

iu quan trng nht l mi nhn vin u c trch nhim chng t s chnh trc v s lnh o bng cch tun th cc iu khon trong Quy Tc ng X (Code of Conduct), Nguyn Tc Ch o Thng L Kinh Doanh Ton Cu (Global Business Practices Guidelines), cc chnh sch Cng Ty v tt c lut php lin quan. Bng cch thng xuyn a ton b cc nguyn tc o c v s chnh trc vo mi quan h kinh doanh v mi quyt nh t ra, chng ta chng t mt s cam kt vi mt nn vn ha cng ty y mnh cc chun mc o c n mc cao nht.

Cch d nht bo m rng bn lun tun th Quy Tc ny l suy ngh chn chn trc khi hnh ng v tm n s hng dn khi c thc mc. Nu bn cha chc chn, trc khi bt u mt hnh ng no, t hi cc cu sau y:

Ti c c quyn lm vic ny hay khng?

Hnh ng ny c ng khng?

Hnh ng ny c hp php v ph hp vi Quy Tc ng X hoc cc chnh sch khc khng?

Liu ti s cm thy t ho nu bo co hnh ng ny vi ngi m ti tn trng khng?

Hnh ng ny c lm tng thm uy tn ca Colgate l mt cng ty c o c kinh doanh?

Nu cu tr li cho bt c cu hi no trn y l KHNG hoc nu bn c thc mc hoc quan ngi no v cch din gii hoc p dng Quy Tc ng X hoc bt c chun mc, chnh sch hoc quy trnh no ca Colgate, bn nn bn lun vic ny vi ngi qun l ca bn, Phng Nhn S (Human Resources), Phng Php Ch (Legal), hoc Phng Tun Th o c Kinh Doanh Ton Cu (Global Ethics and Compliance).

Khng mt hnh ng trng pht no s c thc hin i vi bt c ngi no khiu ni, bo co, tham gia hoc h tr cc cuc iu tra i vi vic t gic trng hp vi phm Quy Tc ng X cn trong nghi vn, tr phi vic t gic hoc cung cp thng tin y b pht hin l khng ng s tht mt cch c . n mc ti a c th, Colgate s gi kn tt c mi khiu ni.

Quy Tc ng X c sn trn mng v c dch ra nhiu th ting a phng. Nu bn mun c thm thng tin v bt c mc no c lit k trong bn Quy Tc, xin vui lng xem Nguyn Tc Ch o Thng L Kinh Doanh (Business Practices Guidelines), bn ny nhm mc ch cung cp thm thng tin v hng dn c th cho vic thc thi Quy Tc ng X ca Cng Ty. xem Nguyn Tc Ch o Thng L Kinh Doanh, xin vui lng vo xem phn o c v Gi Tr (Ethics and Values) bn di mc Nhn S v Bn (H.R. and You) trn trang web OurColgate.com hoc phn Quy Ch Qun Tr (Governance) trn trang web Colgate.com.

QuY TC NG X

Chng ta nn ng x vi nhau da trn s tin tng ln nhau v lng tn tm. Chng ta c trch nhim i s vi nhau bng s tn trng v chnh trc.

ChnG TA C GnG C C CC MI quAn h LM VIC Thnh CnG.

Ti Colgate, chng ta t ho v lng cam kt c nhn mnh m ca mi ng trong cng ty ca chng ta v nhng thnh qu vt bc do s cam kt . Nhng mc hp tc ny ch c th t c trong mt mi trng tin cy, ci m, trung thc, v tn trng. Tt c nhng tip xc vi ngi ng nghip, nhn vin v cp trn ca bn nn c thc hin trong tinh thn ca mt i tc, m mi hnh vi ca tng ngi c iu tit bi mt s cam kt u tin trn ht vic ng x ph hp vi o c v s thnh cng ca Colgate.

Trong mi lin h gia bn vi nhng ngi cng lm chung, bn nn coi mnh nh l mt thnh vin ca i qun thng cuc. Mi ngi lm vic trong s hi ha v tp trung quanh cc mc tiu chung l y t pha sau vic kinh doanh ca chng ta. cho mi quan h t nhm nng ng ny pht huy c sc mnh, mi ngi phi thc hin ht trch nhim ca mnh v c yn tm rng ngi khc cng s lm ging nh mnh. iu ny c ngha l chng ta phi cung cp s h tr cn thit cho ngi khc, bt c cp bc no, hon thnh nhim v. Khng mt c nhn hoc n v kinh doanh no c th t u tin ca ring mnh trn c u tin ca Cng Ty.

Trong mi quan h ca bn vi nhng ngi cng lm chung hoc bn lnh o trc tip ca mnh, bn nn lun y mnh o c kinh doanh v s tun th quy nh bng cch lm gng v s ng n, cng bng, v chnh trc khi lm vic vi ngi khc. L mt lnh o, bn c trch nhim xc nh r cc tiu chun nng sut v to mt mi trng thc y tinh thn ng i.

ChnG TA TO Iu kIn ThC y MI TrnG GIAO TIP Trn TInh Thn CI M V Chn Thnh.

Cn khch thch t duy sng to v i mi, v nu bn l mt ngi qun l trc tip, hy i x vi thuc cp ca mnh nh nhng con ngi bnh ng, cho h t do cn thit lm tt cng vic ca h. xut tng ci thin hiu sut lao ng.

Mi quan h vi ngi qun l trc tip ca mnh nn bng s tn trng v tin tng ln nhau. Bn v ngi qun l trc tip ca mnh l mt i lm vic c cng mt ch hng t c mc ch do Cng Ty t ra cho n v ca bn. Bn cng nh ngi qun l trc tip ca bn u c trch nhim m bo c s giao tip gia bn v cp trn c ci m v thnh tht. Hy ch ng lm vic ny cng thng xuyn cng tt. Cn sng to khi gii quyt vn . S hp tc v sng to ca bn u rt cn thit t c cc mc tiu ca n v v ca cng ty.

mi LiN h Gia ChNG Ta

CNG TY CoLGaTE-paLMoLiVE

ChnG TA COI TrnG CnG nhn VIn CA COLGATE nh L MT nGun TI nGuyn qu GI.

S cam kt ca Colgate v vic quan tm n con ngi c th hin trong mi trng lm vic qua cc chng trnh c ra nhm nng cao v khen thng cho cc thnh tu c nhn cng nh ng i. Bn c khch l tin thn cng xa cng tt v ng gp hu ch vo s thnh cng ca Cng Ty. Kt qu cui cng l nhng n lc ca nhng con ngi ti nng v kho lo trn khp th gii gp phn vo s thnh cng trong kinh doanh ca chng ta. i vi vic s dng lao ng, chnh sch c th ca chng ta nh sau:

Tuyn dng, sp xp cng vic v tr lng cho tt c nhng ngi lm vic cho Colgate da trn nng lc lm cng vic c giao v khng phn bit i x do chng tc, tn gio, quc gia xut x, sc tc, mu da, gii tnh, nhn dng gii tnh, tui tc, quc tch, nh hng gii tnh, tnh trng cu binh, tnh trng gia nh, khuyt tt hoc bt c c im no khc c bo v bi lut php.

Khng c s dng lao ng tr em. Lao ng tr em c nh ngha l thu mn bt c ngi no c t tui hn tui ti thiu cho php bi lut php a phng s ti, tuy nhin, khng bao gi chng ta c thu nhn vin t hn mi su (16) tui.

Duy tr mt mi trng lm vic bao gm tt c v t c s ti u bng cch thu ht v gi ngi t tt c mi thnh phn x hi trong lc lng lao ng ca chng ta.

Cung cp c hi o to, gio dc, v thng tin nhm to iu kin pht trin c nhn v tin thn cho tt c ngi lm cho Colgate.

Thc hin nh gi hiu sut lao ng nhm a ra cc kin phn hi thng thn v chnh xc. ng vin gp v bn lun hai chiu, v xem xt cc bn nh gi bi cc cp qun l cao hn.

Tr lng theo hiu sut lao ng cng nh cng nhn v khen thng cho nhng ng gp ca cc c nhn v t lm vic vt qu nhim v cng vic hng ngy ca h thng qua cc chng trnh nh Chng Trnh Khen Thng Bn C Th To c S Khc Bit ca Ch Tch.

Tuyt cm sch nhiu tnh dc hoc bt c hnh thc sch nhiu no khc i vi ngi ca Colgate bi bt c ngi no ni lm vic hoc trong khi thc thi cng vic kinh doanh ca Cng Ty.

Trnh thin v hoc trng c v thin v ti ni lm vic chiu theo cc chnh sch v quy trnh c Cng Ty a ra.

Tn trng quyn ring t ca tng c nhn v thu thp, x l, s dng v ct gi thng tin c nhn ca nhn vin ch khi no cn thit v c cho php bi lut php ca quc gia s ti ni Cng Ty ang kinh doanh.

C gng loi b cc mi nguy him tim n ti ni lm vic v to ra mi trng lm vic an ton v lnh mnh cho cng nhn vin Colgate, v c gng tun th tt c cc lut l v tiu chun v an ton v sc khe ngh nghip.

Gip duy tr mi trng lm vic an ton, lnh mnh, v nng sut cho tt c nhn vin Colgate v ngi khc, bng cch cm: tng tr, s dng, bn hoc chuyn tay cc cht ma tu hoc dng lin quan n ma ty

ni hoc trong thi gian thuc quyn s hu ca Cng Ty say ru lc ang lm vic cho Cng Ty c trong ngi hoc s dng v kh/sng ng hoc n dc trn phn bt ng sn ca Cng

Ty hoc trong khi ang lm vic cho Colgate, ty theo cc quy nh ca lut php a phng. Cc nhn vin bo v c th c y quyn dng v kh khi iu ny c xc nh l cn thit bo m s an ton v an ninh cho cng nhn vin ca Cng Ty; v

bo co cho ban qun l ngay tc khc bt c trng hp no v vic lm dng ma ty hay ru hoc c v kh.

QuY TC NG X

L ngi ca Colgate, chng ta c gng tun th theo cc chnh sch ca Colgate trong khi n lc ti a ci thin hiu qu kinh doanh ca Cng Ty. Chng ta cng nhn lng tin v s tn nhim c t ln chng ta v hnh ng chnh trc v tht th trong tt c cc tnh hung bo v lng tin v s tn nhim . Chng ta trnh xung t quyn li v nhng tnh hung khc c th gy hi n Cng Ty.

ChnG TA Trnh xunG T quyn LI.

Mt u c phn on l mt trong nhng ti sn qu gi nht ca bn. Bn nn trnh bt c hot ng hoc lin i no xung t hoc c v nh xung t vi s phn on c lp ca mnh v li ch ca cng ty. S xung t c th xy ra trong nhiu tnh hung. Rt kh c th lit k ht ra y, v khng phi lc no cng d dng phn bit c hot ng no ng v hot ng no khng ng. Khi cn nghi ng, hy nh n ngi qun l hoc tnhn vin php ch ca n v bn c t vn trc khi hnh ng. Cc hng dn ch o sau y p dng cho nhng tnh hung xung t thng gp nht:

u t

Khng c u t vo nhng ni c th lm nh hng n cc quyt nh ca mnh trong kinh doanh. Chnh sch ca Cng Ty nghim cm cng nhn vin Colgate s hu c phiu hoc c quyn li ring trong mt cng ty no l i th hoc ang kinh doanh vi Colgate. Vic nghim cm ny khng p dng cho vic s hu s t c phn (thng thng di 1%) ca cc cng ty c giao dch trn sn chng khon min l s tin u t khng ln to ra mt hnh nh xung t quyn li. Nu bn u t trc khi vo lm vic cho Colgate v vic u t c th b cm, bo co s vic vi Phng Php Ch.

Gia nh

Bo cho ngi qun l ca bn v c s chp thun ca trng Ban hoc trng b phn v Phng Php Ch trc khi giao dch kinh doanh thay mt cho Colgate vi bt c cng ty no m bn hoc mt thnh vin gn gi trong gia nh ang c quyn li, nu cc giao dch do bn hoc ngi thn thc hin c th mang li bt c li ch no cho bn.

Vic Lm Khc

Bn khng c lm vic cho mt cng ty i th no trong khi ang lm cho Colgate cng nh khng c lm vic hoc h tr cho bt c mt bn th ba no nu cng vic c th nh hng khng tt n hiu sut lao ng hoc s phn on trong cng vic ca bn. Khng c s dng thi gian, trang thit b hoc vt liu ca Cng Ty lm vic ngoi no khng lin quan n cng vic chnh ti Colgate m khng c php ca trng Ban hoc trng b phn ca bn.

mi LiN h Ca ChNG Ta Vi CNG TY

CNG TY CoLGaTE-paLMoLiVE

C Nhn

Tuy rng chng ta cng nhn v tn trng quyn ca cng nhn vin Colgate c t do lin kt vi nhng ngi m h gp trong mi trng lm vic, chng ta cng phi dng s phn on sng sut bo m rng nhng mi lin h khng nh hng xu n hiu sut cng vic, kh nng gim st ngi khc hoc mi trng lm vic.

Cc hnh vi ti ni lm vic xut pht t quan h tnh cm hoc tnh bn gia cc nhn vin c th khng ng n nu hnh vi to nn mt mi trng lm vic kh chu cho ngi khc. Thin v hoc quyt nh trong cng vic da theo cm tnh, lng trung thnh, hoc tnh bn thay v v li ch ca Cng Ty l u b cm. Ngi no c mi lin h c nhn hoc tnh cm bn b th nn x s kho lo vi s phn on v nhy cm.

Phi coi chng trng hp mt thnh vin gia nh ca bn c th c nhn vo chc v c kh nng gy ra hoc to hnh nh xung t quyn li. Nu tnh hung ny xy ra, bn nn gp ngi qun l hoc nhn vin php ch ca n v bn c t vn.

Hi ng Qun Tr

Phi c s chp thun ca Ch Tch kim Gim c iu Hnh v Lut S Trng trc khi ng vo lm trong mt Hi ng Qun Tr hoc mt b phn tng t cho mt doanh nghip bn ngoi hoc c quan nh nc. Nm trong Hi ng Qun Tr cho mt t chc phi li nhun mang tnh cch chuyn nghip hay lin quan n cng vic phi c s chp thun trc bi trng Ban hay trng b phn ca bn.

ChnG TA bO V ThnG TIn C quyn CA CnG Ty.

Cc b mt kinh doanh ca Colgate, thng tin c quyn khc v hu ht cc d liu ni b ca Colgate u l ti sn qu gi. Bo v nhng ti sn ny, k c vic gi b mt, ng mt vai tr sinh t trong vic tip tc pht trin v kh nng cnh tranh ca Colgate. B mt kinh doanh l cc thng tin c s dng lin quan n vic kinh doanh ca Colgate cha c nhiu ngi bit n hoc khng d tm ra, v v vy m ta cng n lc duy tr b mt. Tuy nhin, c nhng thng tin c quyn khc nh kin thc thc hin cng vic cng phi c bo v na.

B mt kinh doanh v cc thng tin c quyn khc ca Colgate c th gm c bt c cng thc, thit k, thit b hoc thng tin no dng cho vic kinh doanh to c hi t c li th hn cc i th. Cc b mt kinh doanh v thng tin c quyn ca Colgate khng phi lc no cng thuc v lnh vc k thut, m cng c th bao gm cc nghin cu kinh doanh, k hoch sn phm mi, mc tiu chin lc, bt c thng tin ti chnh hoc thng tin gi c no cha c cng b, danh sch nhn vin, khch hng v nh cung cp v thng tin v cc yu cu, th hiu, thi quen, v k hoch ca khch hng. Tuy cn thiu, nhng danh sch ny cho thy c rt nhiu thng tin cn c bo mt. Cc b mt kinh doanh v thng tin c quyn khng cn ng k bn quyn, nhng khng th nhiu ngi hoc ton cng chng bit.

Trch nhim bt buc ca bn i vi b mt kinh doanh v thng tin c quyn ca Colgate l:

Khng c tit l thng tin ny cho cng nhn vin Colgate tr phi da trn cn bn cn phi bit hoc cn phi s dng.

Khng c tit l thng tin cho ngi ngoi Colgate bit.

Khng c dng thng tin ny cho li ch ring hoc li ch ca ngi ngoi Colgate.

Nu ri khi Colgate, bn vn c trch nhim l phi bo mt b mt kinh doanh v thng tin c quyn ca Colgate cho n khi no c cng b hoc Colgate khng cn xem l b mt kinh doanh hoc thng tin c quyn na. Bn cng nn nh rng th t, n phm, thng tin in t, bt

QuY TC NG X

c loi giy t hoc h s g, kin thc v cc quy trnh c th, cc th tc, nhng cch lm c bit ca Colgate cho d c gi kn hay khng tt c u thuc quyn s hu ca Cng Ty v phi lun lun gi ti Colgate. D nhin, nhng k nng c nhn c c hoc c trau gii trong cng vic thuc v quyn s hu c nhn ca ngi ra i. Nu bn c thc mc v thng tin c phi l c quyn hoc b mt kinh doanh hay khng th nn lin lc vi Phng Php Ch.

ChnG TA ThEO nG Chnh sCh CA CnG Ty khI bO Ch V CC PhnG TIn Truyn ThnG yu Cu ThnG TIn.

Khi cc c quan bo ch truyn thng, cng ng ti chnh hoc cng chng yu cu thng tin ti chnh hoc kinh doanh ca Colgate, cc yu cu nn c chuyn n Ph Ch Tch ca Phng Truyn Thng (Corporate Communications) hoc Ph Ch Tch ca Phng Lin H Nh u T (Investor Relations). Cc yu cu thng tin hoc cc cuc lin lc khc t y Ban Chng Khon, Sn Chng Khon New York hoc cc c quan kim sot v chnh quyn khc trn th gii phi c chuyn n Phng Php Ch (Legal). iu quan trng l khng mt ai c t tr li cc cuc lin lc hoc yu cu cung cp thng tin v bt c vic p tr no khng ng hoc khng chnh xc, ngay c vic t chi cung cp hoc chi b thng tin, c th dn n hu qu l b d lun xu v c th nh hng nghim trng v th php l ca Cng Ty.

Chnh sch ny khng p dng cho cc yu cu thng tin ti chnh c cng b, nh l Bo Co Nm, Bo Co Qu, hoc cc hot ng qung b tip th ca Cng Ty.

Cc yu cu phng vn vi bt c c nhn no ca Colgate lin quan n Cng Ty hoc vic lm ca Cng Ty v/hoc cc thng co bo ch v/hoc thng bo ca Cng Ty phi c xem xt v chp thun bi Ph Ch Tch ca Phng Truyn Thng hoc Ph Ch Tch ca Phng Lin H Nh u T. Cng nh th, nhng cuc phng vn do cng ty mi phi c s chp thun trc khi xp lch vi c quan truyn thng.

bit thm chi tit v cc hng dn ch o ca Cng Ty v vic bo mt thng tin b mt, vui lng tham kho Hng Dn Ch o v Giao Dch Chng Khon v Bo Mt Thng Tin ca Colgate-Palmolive (Colgate-Palmolive Guidelines on Securities Trading and Confidentiality of Information) v Hng Dn Ch o v Bo V Thng Tin c Quyn ca Colgate-Palmolive v Tn Trng Thng Tin c Quyn ca Ngi Khc (Colgate-Palmolive Guidelines on Preserving Company Proprietary Information and Respecting the Proprietary Information of Others), c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

ChnG TA GI h s V CC bn bO CO Chnh xC V y .

V th ti chnh ca Cng Ty chng ta v kt qu kinh doanh phi c ghi chp ng theo yu cu ca php lut v cc nguyn tc kt ton c chp nhn rng ri (generally accepted accounting principles, hay GAAP). Chnh sch ca Cng Ty, cng nh lut php, i hi Colgate gi s sch, h s v cc ti khon phi phn nh ng v trung thc vi bn cht ca vic giao dch kinh doanh v cch phn b ti sn ca Cng Ty.

Tnh trung thc ca h s k ton v ti chnh ca Cng Ty da trn s chnh xc v y ca thng tin c bn c nhp vo s k ton ca Cng Ty. Mi ngi tham gia vo vic to lp, x l thng tin v nhp s cc thng tin th phi chu trch nhim cho s trung thc ca n. Mi thng tin nhp s k ton hoc ti chnh nn phn nh chnh xc ni dung c m t bi thng tin h tr. Tuyt cm vic giu gim thng tin no i vi (hoc bi) ban qun l, hoc i vi kim ton ni b ca Cng Ty hoc kim ton c lp.

Khng mt khon chi tr no nhn danh Cng Ty s c chp thun hoc chi tr nu ngi ta c ch ch hay hiu ngm rng bt c phn no trong khon chi s c s dng cho bt c mc

CNG TY CoLGaTE-paLMoLiVE

ch no ngoi mc ch c m t trong vn bn h tr cho khon chi . Khng mt thng tin sai hoc lm cho hiu sai no c nhp vo bt c s sch hoc h s no ca cng ty v bt c l do g, v khng mt qu, ti sn hoc ti khon no ca Cng Ty c th c thnh lp, nhn c hoc duy tr bi bt c l do g ngoi tr cc qu, ti sn hoc ti khon c phn nh ng trong s sch v h s ca Cng Ty. Khng mt qu hoc ti sn no ca Cng Ty c s dng cho bt c mc ch no vi phm php lut hoc khng ng. Ngi qun l v nhng ngi khc c trch nhim chun b thng tin ti chnh cn lm mi cch m bo tun th theo chnh sch ti chnh ca Cng Ty Colgate. Doanh thu v chi ph phi c tng kt ng thi hn quy nh.

Ti sn v n phi tr phi c nhp s ng theo gi tr tht. Thm vo , nhng ngi c trch nhim hoc tham gia vo vic bo co vi y Ban Chng Khon v cc bo co php nh khc hoc vic truyn t thng tin khc n cng ng doanh nghip v ti chnh phi m bo c rng nhng bo co v thng tin truyn t c y , cng bng, chnh xc, kp thi v d hiu. Nu bn bit c mt v vic b xt, lm sai hoc khng chnh xc no trong vic nhp s k ton v ti chnh, trong d liu h tr cho thng tin nhp s, hoc trong cc bo co n y Ban Chng Khon hoc cc thng tin truyn t khc, hoc bt c l hng trong h thng kim sot ni b, bn phi bo co ngay thng tin ny cho ngi qun l ca mnh hoc nhn vin php ch ca n v. Bn cng c th lin lc vi Phng Tun Th o c Kinh Doanh Ton Cu (Global Ethics and Compliance Department) ca Cng Ty bo nhng v vic nh th ny trn c s giu tn v kn o nh c m t trang 25.

ChnG TA bO V TI sn CA COLGATE.

Ti sn, c s vt cht v dch v ca Cng Ty phi c s dng ch trong phm vi php lut cho php, ng mc ch v phi c php s dng. Vic n cp tin, ti sn hoc dch v l u b nghim cm. Cc trang thit b, h thng, c s vt cht, th tn dng v tip liu ca Colgate ch c s dng cho cng vic kinh doanh ca Colgate hoc cho nhng mc ch c cho php bi ban qun l. Bn c trch nhim c nhn khng phi ch ring bo v ti sn ca Colgate m bn c ph thc, nhng cng phi gip bo v ti sn ca Cng Ty ni chung. Bn nn cnh gic bt c tnh hung hoc s c no c th dn n vic tht thot, s dng sai mc ch hoc trm cp ti sn ca Cng Ty v phi bo co tt c nhng tnh hung nh th n ngi qun l ca mnh hoc Phng Bo V ca Cng Ty (Corporate Security Department) ngay sau khi bn bit c.

Ch mt s quan chc hoc nhn vin cp cao mi c quyn quyt nh cc vn lin quan n ti sn ca Cng Ty. Bn khng nn a ra bt c quyt nh no lin quan n ti sn ca Cng Ty tr phi bn c php bi ngi c thm quyn. Nu bn cn c bit r ai l ngi c quyn quyt nh cc vn lin quan n ti sn Cng Ty, hy lin lc vi gim c n v hoc phng ti chnh.

ChnG TA s dnG TI nGuyn CnG nGh ThnG TIn MT CCh C TrCh nhIM.

Chng ta phi s dng cc Ti Nguyn Cng Ngh Thng Tin ca Colgate mt cch c trch nhim v nht qun vi Bn Quy Tc v tt c cc Hng Dn Ch o khc ca Cng Ty, bao gm tt c nhng iu c lin quan n cc cng ngh tin hc c th, vic bo v d liu, thng tin mt v c quyn, v quyn s hu tr tu. Ti Nguyn Cng Ngh Thng Tin ca Colgate bao gm tt c cc thit b my tnh c Colgate s hu, thu di hn hay ngn hn, bt k ang a im no, k c, nhng khng gii hn vo, my tnh c nhn, thit b my tnh xch tay, my ch mng, truy cp Internet, mng ni b ca Colgate v cc thit b truy cp email. iu ny cng bao gm cc h thng tin nhn bng ting ni hoc h thng ting ni khc, my fax, in thoi, cng c h tr k thut s (nh l Blackberry), cht (Instant Messaging) v cc thng tin nhn c hay ti xung t v/hoc ph bin bng ng Internet v mng ni b ca Colgate. Ti Nguyn Cng Ngh Thng Tin cng bao gm vic truy nhp vo mng v h thng email ca Colgate t mt my tnh khng c Colgate s hu hay thu mn (th d, my tnh nh).

10 QuY TC NG X

Tt c Ti Nguyn Cng Ngh Thng Tin ca Colgate u thuc quyn s hu ca Colgate, bao gm tt c cc thng tin to ra, lu tr, hoc gi i bng Ti Nguyn Cng Ngh Thng Tin ca Colgate. Loi thng tin duy nht khng b coi l ti sn ca Colgate l nhng thng tin c c khi s dng Ti Nguyn Cng Ngh Thng Tin ca Colgate vo mt s mc ch c nhn c gii hn, hoc thng tin c cho rng khng phi l ti sn ca Cng ty theo lut php v cc quy nh lin quan.

Ti Nguyn Cng Ngh Thng Tin ca Colgate nn c s dng cho cc mc ch cng vic ca Colgate. Cc mc ch s dng sau y u b cm:

Gi/nhn th mang tnh cht quy ri, phn bit i x, vu khng, la o, hoc e do, bao gm nhng li l kh nghe nhm ti chng tc, gii tnh, tui tc, nh hng gii tnh, tn gio, xu hng chnh tr, quc gia xut x, s tn tt, sc tc, tnh trng cu binh, nhn dng gii tnh hoc nhng c tnh khc c bo v bi lut php lin quan.

Gi, truy cp, hoc lu tr bt c th loi ti liu hoc thng tin gy phin hoc khiu dm.

Pht tn khng c php thng tin c quyn, thng tin mt hoc b mt kinh doanh ca Colgate.

Gy ra hoc cho php l hng bo mt hoc lm gin on mng truyn thng, v/hoc tit l mt khu truy cp mt cch sai tri cho ngi khc bit hoc cho php ngi khc s dng mt khu ca mnh.

Vi phm bn quyn, b mt kinh doanh, bng sng ch hoc quyn s hu tr tu khc, hoc cc quyn tng t c bo v bi lut php v cc quy nh, ca bt c ngi no hoc ca mt cng ty no.

Vi phm quyn ring t c bo v bi lut php lin quan ca bt c ngi no.

Yu cu quyn gp cho cc t chc, d n hoc phong tro khng lin quan g n Colgate, th d nh bt c t chc, d n, hay phong tro no mang tnh cht thng mi, tn gio hoc chnh tr.

Tr phi b gii hn bi lut php lin quan, Colgate dnh quyn gim st cc hot ng s dng trang thit b, h thng, v mng, bao gm nhng khng gii hn vo email, tin nhn li ni, vic s dng Internet, v bt c thng tin lu tr no, trong nhng tnh hung ph hp v chiu theo php lut lin quan. Thm vo , i vi cc hot ng nh bo tr, bo v, cng vic kinh doanh, php l hoc thc thi quy nh, cc nhn vin c thm quyn v nh cung cp dch v th ba c th c quyn tip cn thng tin khng gii hn trong cc ngun ti nguyn cng ngh thng tin n mc ti a c php lut cho php.

Colgate dnh quyn chm dt quyn truy cp vo ngun Ti Nguyn Cng Ngh Thng Tin ca Colgate ca bt c ngi s dng no v vo bt c lc no, c hoc khng c bo trc.

bit thm chi tit v cc ti ny hoc nhng ti khc, xin vui lng tham kho ti liu Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

CNG TY CoLGaTE-paLMoLiVE 11

Chng ta may mn c c mt nhm ngi xut chng lm vic trong Hi ng Qun Tr ca Cng Ty cung cp cho chng ta hng i v s lnh o rt cn thit cho s thnh cng lin tc ca chng ta. Khi gp chung cc kinh nghim ca h trong nhng lnh vc kinh doanh, quc t, gio dc v phc v cng chng cung nh cc thnh tch hc tp, bn cht y phm hnh, o c v tnh a dng, Hi ng Qun Tr ca chng ta mang li s gim st hiu qu cho vic kinh doanh ca Cng Ty.

ChnG TA C MT hI nG qun Tr C LP.

Tnh c lp thc y s chnh trc v trch nhim gii trnh. Chnh sch ca Colgate l c c mt Hi ng Qun Tr gm nhng thnh vin c lp t bn ngoi. Tt c cc thnh vin lm vic trong nhng y ban ca Hi ng Qun Tr gim st cc vn kim ton, th lao v qun tr u l thnh vin c lp. Gia cc thnh vin khng c s lin h qua li vi nhau, v chnh sch ca Cng Ty l khng tr cho thnh vin c lp trong Hi ng Qun Tr cc ph t vn, ph php l hoc bt c ph no khc khng lin quan n vic iu hnh.

ChnG TA nG h VIC GIAO TIP ThnG Thn V CI M VI hI nG qun Tr.

C bn trong v bn ngoi phng hp, cc thnh vin Hi ng Qun Tr ca Colgate thng xuyn lin lc trc tip vi ban qun l ca Cng Ty. Cc nhn vin qun l ch cht cp cao thng c mt ti cc cuc hp Hi ng Qun Tr v nhng cuc hp khc thn mt hn, ni h cng nhau tch cc tham gia vo cc cuc bn lun thng thn v nhiu vn kinh doanh khc nhau. Gia nhng bui hp theo lch, thnh vin Hi ng Qun Tr thng c mi gp cc nhn vin qun l cp cao t cu hi v cho li khuyn. iu ny dn n mt khng kh ci m v thng thn phn nh vn ha tng th ca Colgate v gip Hi ng Qun Tr ng mt vai tr ch ng trong vic pht trin cc ch o cho chin lc kinh doanh ca Cng Ty.

ChnG TA h quyT TM TM CC PhnG PhP Iu hnh CnG Ty xuT sC nhT.

Hi ng Qun Tr ca Colgate tng l ngi i u trong vic h tr a ra cc sng kin iu hnh cho cng ty. Colgate l mt trong nhng cng ty u tin thng qua cc quy tc ng x iu tit tt c cc giao dch kinh doanh v pht trin hin chng cho Hi ng Qun Tr v cc y ban trc thuc. Qua hai thp k va qua, Colgate a vo thc tin nhiu phng php iu hnh nh cao v lun lun ci thin, sa i v trau chut cc phng php ny. Hi ng Qun Tr ca Colgate l trung tm ca cc chnh sch ny v tin tng mnh m rng c phng php iu hnh tt i km vi v gip rt nhiu cho s thnh cng kinh doanh lu di.

c thm chi tit v chng trnh phng php iu hnh ca Colgate, xin vui lng xem Hng Dn Ch o Ca Hi ng Qun Tr Colgate-Palmolive v Cc Vn iu Hnh Cng Ty (Colgate-Palmolive Company Board Guidelines on Significant Corporate Governance Issues), c sn trn trang web ca cng ty.

mi LiN h Ca ChNG Ta Vi hi NG QUN TR

12 QuY TC NG X

Mi chng ta c trch nhim i vi cch cc nh cung cp v khch hng nhn v chng ta. Mt iu rt cn thit l chng ta cn duy tr c uy tn l mt cng ty i x thnh thc v cng bng vi nhng nhm ny.

ChnG TA GIAO dCh nG ThEO quy TC O C VI nh CunG CP V khCh hnG.

Mc tiu ca chng ta trong cng tc mua hng l lm sao bo m c cc ngun cung cp lin tc v tin cy. i x thnh thc vi khch hng v nh cung cp l mt yu t khng th thiu c khi xy dng cc quan h vng vng v lu di. V vy, chng ta i x vi nh cung cp nh nhng ngi i tc v hiu rng h cng phi kim li hp l khi kinh doanh vi chng ta. Chng ta xem xt tt c cc nh cung cp mt cch cng bng v nht qun. Cc quyt nh thu mua u da trn cc tiu ch khch quan nh gi c v cht lng cng nh kh nng v s chnh trc ca mt nh cung cp. Cho hoc nhn tin li qu, hi l hoc cc khon tr tng t no u b cm.

Chng ta khng lm n cho khch hng v gi c, h gi khuyn mi, h tr tip th hoc tng t; chng ta i x vi tt c khch hng nh nhau trn cn bn kinh doanh. Cch i x vi khch hng v nh cung cp c bn lun thm trong phn ni v trch nhim ca chng ta tun th lut chng c quyn ca Bn Quy Tc ny.

ChnG TA khnG ChO hOC nhn qu MT CCh khnG Ph hP.

Khng th chp nhn c vic cho hoc nhn qu, tin hoc cc khon li khc nhm nh hng n quyt nh kinh doanh. Nu bn mun cho hoc nhn qu, tin hoc cc khon li khc tr gi trn mc n nh (50 USD), th bn phi lin lc vi Phng Php Ch (Legal) hoc Phng Tun Th o c Kinh Doanh Ton Cu (Global Ethics and Compliance) c s chp thun trc khi lm vic ny. Hn na, nn nh rng bn ch c php nhn qu c gi tr di mc n nh t mt ngun mt ln mt nm m thi. Nu vic bn khng nhn mt mn qu no c gi tr ln hn gi tr n nh c th lm mt mt Cng Ty th vic nhn qu ca bn phi c bo co n Phng Php Ch. Nhn vin php ch s gip bn tm ra cch sp xp hp l. Thm vo , khng c sp xp nhn qu, tin hoc cc khon quyn li khc c gi tr ln hn gi tr n nh nhn danh ngi thn trong gia nh t bt c ngi no c mi quan h kinh doanh hoc mun to mi quan h kinh doanh vi Cng Ty. Hy theo nguyn tc ny: ng bao gi nhn qu hay dch v nu n s lm bn mang ting xu hoc c th gy ting xu cho bn. Nguyn tc ny khng bao gm cc ba n tip khch i khi xy ra v c th c p tr li, hoc cc mn qu tr gi di mc n nh.

Bn nn bit n cc nguyn tc c bit quy nh cch ng x ng trong vic tip xc vi chnh quyn cc cp lin bang, tiu bang, a phng hoc nc ngoi khc vi nhng nguyn tc tip xc vi cc cng ty t nhn. Ni chung, bn khng c tng hoc cung cp cho nhn vin chnh quyn bt c qu cp, tin thng hoc vt cht c gi tr, k c cc ba n hoc i th du lch, tr phi c thng qua bi Phng Php Ch.

mi LiN h Ca ChNG Ta Vi CC DOaNh NGhip BN NGOi

CNG TY CoLGaTE-paLMoLiVE 1

Quy Tc ng X ca Colgate c gi n cc nh cung cp. H c khuyn co l h bt buc phi tun th theo Bn Quy Tc ny khi lm vic vi chng ta; nu khng, h c th b mt c hi kinh doanh vi chng ta.

ChnG TA Tn TrnG b MT kInh dOAnh V ThnG TIn MT CA nGI khC.

Chnh sch ca Colgate l khng c vi phm quyn s hu tr tu ca ngi khc. Chnh sch ca Cng Ty cng tn trng b mt kinh doanh hoc cc thng tin c quyn khc ca ngi khc. iu ny c bit quan trng nu bn bit c b mt kinh doanh v thng tin c quyn ca cng ty m bn lm trc kia. Nu c thc mc no v lnh vc ny, bn nn t vn vi Phng Php Ch.

Nu c ngi no ngoi Cng Ty n tm bn vi mt pht minh, pht kin, hay tng th iu quan trong nht l phi bo v Cng Ty khi b vi phm quyn s hu hoc i bi thng sau ny, nht l trong trng hp v nhng n lc ring hay nh cc t vn ca chng ta Cng Ty cng c pht minh, pht kin hay tng v chng ta mun ng dng vo sn phm ca Cng Ty. ng cho ngi ngoi tit l bt c chi tit trong pht minh, pht kin hoc tng mi ca h. Nu bn khng hi m ngi ta vn t nguyn chia s tng vi bn th nn chuyn tng khng xem xt g trc n phng Giao Dch Ngi Tiu Dng (Consumer Affairs) ti a im ca bn c x l ng theo th tc ca Cng Ty.

bit thm chi tit v vic bo v thng tin ca ngi khc, xin vui lng tham kho Hng Dn Ch o v Bo V Thng Tin c Quyn ca Colgate-Palmolive v Tn Trng Thng Tin c Quyn ca Ngi Khc (Colgate-Palmolive Guidelines on Preserving Company Proprietary Information and Respecting the Proprietary Information of Others), c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

1 QuY TC NG X

Uy tn ca chng ta c xy dng trn cht lng v s an ton ca sn phm chng ta lm ra. Cam kt ca chng ta v cht lng v s an ton l cn thit Cng Ty chng ta c th thnh cng v tip tc pht trin.

ChnG TA T rA CC TIu Chun CAO nhT ChO sn PhM CA ChnG TA.

Chng ta cam kt bo m rng ngi tiu dng c th tin tng sn phm ca Colgate v tin cy, cht lng v hiu sut vt tri. Bn cnh vic phc v hng t ngi trn th trng m chng ta ang kinh doanh, chng ta phi lun lun c gng sn xut ra sn phm theo cch hiu qu nht c th c gi thnh va ti tin ca phn ln ngi tiu dng.

Sn phm c bn ra bi Colgate khng nhng phi p ng tt c cc tiu chun c trong lut php m cn phi p ng cc tiu chun ca chng ta thng kht khe hn th na. Chng ta tham gia vo cc chng trnh h tr kp thi cho ngi tiu dng trong trng hp sn phm b ph hoi hoc dng sai. Sc khe, s an ton, v cht lng cuc sng ca ngi tiu dng l mi quan tm hng u ca chng ta v vi t cch l mt nhn vin Colgate, bn c trch nhim l phi bo co ngay vi trng n v kinh doanh ca bn v bt c vn no m bn gp c lin quan n cht lng hoc s an ton ca sn phm.

ChnG TA P nG nGI TIu dnG.

V doanh nghip ca chng ta l doanh nghip hng tiu dng, thnh cng ca chng ta ty thuc vo s hi lng, tin tng v tn nhim ca khch hng. Cch tt nht chng ta c th t c cc mc tiu v phc v nhu cu ca ngi tiu dng l thc hin mt chng trnh nht qun, cng bng v nhy cm nhm trao i thng tin vi ngi tiu dng.

Chng ta nhn thc c tm quan trng ca vic tin liu v m bo p ng nhu cu v th hiu ca ngi tiu dng khi lm ra sn phm. Chng ta cng tin rng mi kin, mi quan tm v thc mc ca ngi tiu dng c truyn t n Cng Ty v sn phm chng ta l ngun thng tin quan trng. Nhu cu ca ngi tiu dng lun lun thay i, v vy chng ta phi khng ngng lng nghe ngi ta mun g v dng c sng to ca mnh tha mn cc nhu cu ang thay i ny.

Khi mt ngi tiu dng t ra khng hi lng, chng ta gii quyt vn mt cch kp thi, lch s v cng bng, v n lc hp l duy tr hoc ly li s tn nhim ca ngi tiu dng sao cho h tip tc mua sn phm ca Colgate.

qunG CO CA ChnG TA PhI Chnh xC.

Mt trong nhng mt quan trng nht ca doanh nghip chng ta l qung co. Qung co phi sng to v cnh tranh, nhng ng thi phi trung thc v chnh xc, khng xuyn tc v v mi mt khc phi tun th php lut lin quan. Qung co ca chng ta cng phi trnh rp khun nhng c nhn da trn cc yu t nh chng tc, tn gio, ngun gc quc gia, sc tc, mu da, gii

mi LiN h Ca ChNG Ta Vi NGi TiU DNG

CNG TY CoLGaTE-paLMoLiVE 1

tnh, nhn dng gii tnh, tui tc, quc tch, nh hng gii tnh, tnh trng cu binh, tnh trng gia nh, khuyt tt hoc bt c cc c tnh no khc c bo v bi php lut. Qung co khng nhng to ra mt hnh nh ca sn phm m cn xy dng uy tn ca chng ta trn s bn b, tin cy v kh tn.

Thm vo , chng ta ht sc cn thn trong vic chn phng php truyn thng a thng ip qung co. Chng ta khng cho php qung co ca chng ta xut hin trn cc chng trnh truyn hnh hoc cc phng tin truyn thng khc dng bo lc hoc khiu dm v vn hay qu ng, mang tnh cht phn x hi hoc c th nh hng ngc li vi uy tn hay sn phm ca Cng Ty.

Chng ta tun theo tiu chun cng bng trong qung co trong vic a ra tng, s dng v chn qung co, tn thng hiu, v thit k sn phm chng ta thnh cng trn sc mnh ca cht lng sn phm v uy tn ca chng ta, thay v bt chc hoc li dng s tn nhim ca cc i th. Cng bng trong qung co i hi:

Trit tun th cc yu cu php l a phng v vi phm tn thng hiu v cnh tranh khng lnh mnh.

Trnh bt chc cc tn thng hiu ni ting, khu hiu, ch qung co v hnh nh ph bin c s dng bi cc cng ty a quc gia v cc i th vng hot ng ngoi a phng ca bn.

c thm chi tit v cc hng dn ch o cho vic qung co ca Cng Ty, xin tham kho ti liu Hng Dn Ch o v Qung Co ca Colgate-Palmolive (Colgate-Palmolive Advertising Guidelines) v Chnh Sch t Qung Co ca Colgate-Palmolive (Colgate-Palmolive Advertising Placement Policy Statement), c tm thy trong Hng Dn Ch o v Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

ChnG TA Tn TrnG quyn rInG T CA nGI TIu dnG.

Chng ta tn trng v gi ng quyn ring t ca ngi tiu dng. Chnh sch ca Colgate l chng ta thu thp, x l, s dng v lu tr thng tin c nhn t ngi tiu dng ch khi no c php bi cc lut l lin quan, k c cc lut lin quan n vic thu thp v s dng thng tin c nhn ca tr em, v chng ta s thc hin cc bc hp l bo mt nhng thng tin .

Trong lc tip xc vi Colgate, th d khi yu cu thng tin sn phm hoc tham gia vo cc cuc thi u do Cng Ty ti tr, ngi tiu dng c th cung cp cho Cng Ty mt s thng tin c nhn nht nh nh l tn, a ch nh v a ch email. Chng ti ch s dng thng tin ny vo ng mc ch c nu khi thng tin c cung cp cho chng ta tr phi c s ng ca ngi tiu dng cho php s dng vo vic khc. Nu cn thit, chng ta cng c th dng thng tin ny vo mc ch gi s sch.

Chnh sch ca chng ta l khng chia s thng tin c nhn ca ngi tiu dng vi bt c ni th ba no tr phi bt buc phi lm iu cung cp dch v cho ngi tiu dng hoc iu ph hp vi cc lut php v quy nh c lin quan.

Lut php lin quan n quyn ring t ca ngi tiu dng lun lun c b sung v sa cha. Chng ta cam kt theo di qu trnh pht trin cc lut l v chun mc v quyn ring t v thnh thong c th ra nhng chnh sch c th p ng vi lut mi ra.

1 QuY TC NG X

Chng ta tun theo tt c cc iu lut chi phi vic kinh doanh ca Colgate. Thc ra, chnh sch ca chng ta vt xa hn vic ch tun th cc cu lnh ca lut m cn tun th theo ng tinh thn ca lut na. Hy t vn vi Ban Php Ch khi no bn c thc mc.

ChnG TI Tun Th LuT Cnh TrAnh/ChnG C quyn.

Chnh sch ca Colgate l tt c nhn vin phi tun th mt cch y cc lut cnh tranh (c bit n Hoa K l lut chng c quyn) ca mi quc gia v a phng ni Colgate kinh doanh. Mc ch ca lut cnh tranh l bo v mi trng cnh tranh c li cho ngi tiu dng. Lut cnh tranh m bo rng cc cng ty cnh tranh vi nhau bng gi c thp hn, sn phm ci tin hn v phc v tt hn thay v bng cch can thip vo cc lc cung cu ca th trng. Lut cnh tranh cng bo v cc cng ty khi b cc cng ty ln hn bp hoc hnh ng khng cng bng sn chi cnh tranh c rng m v cng bng cho tt c. Colgate ng h cc mc tiu ca lut cnh tranh. Chng ta tin tng rng Cng Ty ca chng ta hot ng tt nht trong mt th trng cnh tranh.

Hu nh mi quc gia u c lut cnh tranh. Trch nhim ca bn l phi hiu cc iu lut ca ni m bn ang kinh doanh v tm n s hng dn ca nhn vin php ch trc thuc n v ca bn hoc Phng Php Ch Ca Cng Ty (Corporate Legal Department) khi cn thit. Bn phi tun th ng cu lnh v tinh thn ca cc lut lin quan.

Lut cnh tranh trn khp th gii u cm cc s cu kt gia nhng i th cnh tranh tim n tiu dit cnh tranh. Mu cht ca vic tun th ny l s c lp. Colgate phi hnh ng mt cch c lp trong cc hot ng kinh doanh ca mnh t ra gi c, gim gi, khuyn mi, v iu kin mua bn hng; chn i tng khch hng, nh phn phi, v nh cung cp; v chn sn phm sn xut v bn ra bao nhiu. iu quan trng nn nh l mt s cu kt bt hp php khng nht thit phi c vn bn chnh thc, thm ch khng cn c vn bn no ht. Ngi ta c th b coi l cu kt vi nhau khi ng bng ming hoc hiu ngm t qu trnh ng x trong kinh doanh hoc nhng li bnh ghi trong vn bn. S cu kt khng nht thit phi c thc hin thnh cng mi l vi phm php lut.

Lut cnh tranh cng p t mt s gii hn nht nh ln cc mi quan h vi khch hng v nh phn phi. hu ht cc quc gia, bt c nhng n lc no ngn cn quyn t do ca khch hng hoc nh phn phi v vic t gi, iu kin bn hng, hoc hn ch qu mc quyn hot ng c lp ca h l u vi phm lut cnh tranh.

Nu khng tun th lut cnh tranh, Colgate v cng nhn vin s phi chu nhng hu qu cc k nghim trng. Vi phm lut cnh tranh c th dn n vic b pht tin v t i vi nhng c nhn tham gia v ngay c vic pht tin nng hn i vi Cng Ty. Hn na, cho d khng b khi t hnh s, v vic c th b a ra ta dn s i n b thit hi v chi ph lut s.

Nu bn thc mc khng bit mt hnh ng sp lm liu c th thnh vn i vi lut cnh tranh, hy n t vn vi Ban Php Ch.

bit thm chi tit v lut cnh tranh/chng c quyn, xin tham kho Hng Dn Ch o Cnh Tranh Ton Cu ca Colgate-Palmolive (Colgate-Palmolive International Competition Guidelines) c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

mi LiN h Ca ChNG Ta Vi ChNh QUYN V php LUT

CNG TY CoLGaTE-paLMoLiVE 1

ChnG TA Tun Th LuT ChnG khOn.

i khi bn c th c c thng tin khng cng khai tc l khng c cng chng bit n v Colgate hoc cc cng ty khc c nim yt trn sn chng khon v c mi quan h kinh doanh hoc ang m phn vi Colgate. Th d nh thng tin v cc con s doanh thu gia k, d nh mua li cng ty khc hay bn bt mt phn cng ty, k hoch tip th hoc vic gii thiu sn phm mi.

Thng tin c xem l khng cng khai cho n khi c cng b tha ng, v d, thng tin c cng b v th trng chng khon c mt khong thi gian thch hp ngm thng tin. Nu thng tin cha cng b ny l quan trng l thng tin m mt nh u t khn kho s s dng khi quyt nh u t th theo lut chng khon v chnh sch ca Cng Ty:

Bn khng c giao dch chng khon, tri phiu, hoc cc loi c phiu khc ca cng ty (Colgate hoc cng ty khc) cho ring mnh hoc cho ngi khc khi giao dch lin quan n mt thng tin quan trng cha cng b.

Bn khng c s dng thng tin cha cng b khuyn khch hoc xi gic ngi khc giao dch chng khon, tri phiu hoc cc loi c phiu khc ca cc cng ty .

Bn khng c tit l thng tin cha cng b cho ngi ngoi Colgate bit.

Bn khng c bn lun mt cch khng cn thit v cc thng tin cha cng b vi ngi bn trong Colgate.

Nhn vin ca Colgate bit c thng tin cha cng b v Colgate nn cc k st sng gi b mt v khng c giao dch chng khon, tri phiu hoc cc loi c phiu khc ca Colgate hoc bt c loi chng khon, tri phiu hoc c phiu no ca bt c cng ty no khc c lin quan trc khi thng tin c cng b v trong mt thi gian hp l sau . iu cm ny bao trm cho quyn u tin t mua c phiu (stock option).

Nu bn ri khi Colgate, bn vn c bn phn bt buc phi gi kn thng tin cha cng b cho n khi thng tin c cng b mt cch tha ng.

Nu bn c thc mc khng bit mt thng tin c cng b mt cch tha ng hay cha, hy lin lc vi Ban Php Ch v trnh tit l thng tin hoc giao dch cc loi c phiu c lin quan cho n khi bn c thng bo rng thng tin thuc loi khng quan trng hoc c cng b v ngm vo th trng chng khon.

ChnG TA khnG nG GP ChO Chnh Tr.

Khng c dng bt c qu hoc ti sn no ca Cng Ty ng gp cho bt c mt ng chnh tr hoc mt ng c vin no, cho d cp lin bang, tiu bang hay a phng, trong nc M hay nc no khc. ng gp cho chnh tr bao gm ng gp trc tip (v d, tin bc) v ng gp gin tip. ng gp gin tip bao gm vic mua v gy qu, ng gp sn phm, cng sc t nguyn ca nhn vin Colgate trong gi lm vic v s dng c s vt cht ca Colgate gy qu cho cc mc ch chnh tr. Nu bn c thc mc no v vic ng gp gin tip, xin lin lc vi Ban Php Ch (Legal).

Cng Ty khng c php bi hon hoc hon tr cho bt c nhn vin Colgate no hoc ngi no c mi lin h vi Cng Ty (k c nhng chuyn vin vn ng hnh lang thu ngoi) di bt c hnh thc no, d trc tip hay gin tip, s tin ng gp chnh tr m ngi c nh hay thc hin.

C nhn nhn vin Colgate vn t do ng gp vi t cch c nhn cho cc ng c vin hoc ng no m h thch. ng gp c nhn l trch nhim v gnh nng ca mi c nhn. Colgate s khng

1 QuY TC NG X

chu trch nhim no v khng b rng buc bi cc khon ng gp c nhn. Hn na, ng gp c nhn khng c thc hin nhm gip Colgate hoc cng ty con no ca Colgate ginh c hay gi c li ch kinh doanh.

ChnG TA ThEO quy TC O C khI LM VIC VI Chnh quyn.

Bn khng c tm cch gy nh hng ti s phn on hoc hnh vi ca bt c nhn vin cng quyn no bng cch ha tng qu hoc cc quyn li khc, hoc bng bt c cm d bt hp php no khc. V vy, iu quan trng l bn khng c tng qu, hot ng gii tr, hoc nhng vt khc c gi tr cho mt nhn vin cng quyn tr phi c php trc ca Phng Php Ch.

Thm vo , c mt s iu lut vn ng hnh lang c th bt buc Cng Ty v/hoc nhn vin ng k v bo co l mt chuyn vin vn ng hnh lang nu mt nhn vin ca Colgate tip xc vi mt nhn vin cng quyn vi mc ch to nh hng khi lm lut hoc nhng hnh ng c th khc. Nu bn ang tham gia vo bt c hot ng nh th th bn phi bo cho Phng Php Ch bit.

Colgate cam kt lm vic vi cc chnh quyn trn ton cu mt cch hp php v hp o c. Chnh sch ca cng ty, o Lut Hnh ng Tham Nhng Nc Ngoi (Foreign Corrupt Practices Act) ca Hoa K, v cc lut chng tham nhng tng t trn th gii cm nhn vin chng ta hoc ngi i din ca h cho hoc tng tin hoc bt c th g c gi tr cho d l tin mt hay khng, hay cho d trc tip hay gin tip qua ngi khc cho bt c mt quan chc nc ngoi no (v d nhn vin cng quyn ca nc ngoi, ng chnh tr nc ngoi, hoc quan chc ng phi hoc ng c vin cho mt chc v nm trong chnh quyn nc ngoi) cm d quan chc gy nh hng n hnh ng hoc quyt nh no ca chnh quyn, hoc gip cho Cng Ty c vic trong kinh doanh.

bit chc chn rng bn khng vi phm tiu chun ny, ngoi tr cc khon ph hp php bt buc (th d nh cc l ph yu cu c cp php hay ly giy php hnh ngh), chnh sch ca Cng Ty l khng mt khon chi tr hoc qu cp lin quan n cc hot ng kinh doanh ca Cng Ty s c giao cho cc quan chc nc ngoi, trc tip hay gin tip, tr phi c chp thun trc bi Phng Php Ch l hp php theo lut php Hoa K v cc lut l lin quan khc.

Lun lun thng thn v trung thc trong vic giao dch v giao tip vi nhng nhn vin cng quyn. Nhng li c dng hoc c sai lch vi nhn vin cng quyn (ni ming hoc vit thnh vn bn), v nht l nhng cu khai gian sau khi c tuyn th, c th lm cho Cng Ty v nhn vin b pht nng.

Mun c hng dn cn k thm v chnh sch ca Cng ty v nhng lnh vc ny, hy xem Hng Dn Ch o ca Colgate-Palmolive v o Lut Hnh ng Tham Nhng Nc Ngoi ca Hoa K (Colgate-Palmolive Guidelines on the U.S. Foreign Corrupt Practices Act) v Hng Dn Ch o ca Colgate-Palmolive v Quan H Kinh Doanh vi Cc C Quan Cng Quyn (Colgate-Palmolive Guidelines on Business Relationships with Government Entities) c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

ChnG TA bO qun h s nG ThEO LuT.

Chng ta tun th cc lut v quy nh lin quan n vic lu gi h s ca Cng Ty (bao gm vn bn giy v d liu in t). Chng Trnh Lu Gi H S (Record Retention Program) ca Cng Ty vch ra cc chnh sch v quy trnh lin quan n vic bo qun h s ca cng ty m mi ngi phi tun theo. Bn c th ly bn sao ca Chng Trnh Lu Gi H S ca Cng Ty ti T Chc Php Ch Ton Cu (Global Legal Organization). n hi Phng Php Ch hoc phng ti chnh bit thm cc hng dn chi tit v vic lu gi h s lin quan n n v ca bn.

CNG TY CoLGaTE-paLMoLiVE 1

Nu bn c bit hay c bo co v mt trt ta, v kin, hoc cuc iu tra m chnh quyn ang chun b tin hnh, hy lin lc ngay vi Phng Php Ch. Trong trng hp , bn phi gi li tt c cc h s c th p ng c trt ta, lin quan n v kin, hoc c th lin quan n cuc iu tra, bt chp cc yu cu ca Chng Trnh Lu Gi H S. Bn khng c tiu hy hoc sa i cc h s , v vic tiu hy sai tri h s c th dn n hu qu nghim trng k c cc hnh pht dn s v/hoc hnh s cho Cng Ty v cho ring bn thn bn. Nu bn c thc mc khng bit mt h s c lin quan n cuc iu tra, v kin hoc trt ta hay khng, hy lin lc n Phng Php Ch trc khi tiu hy h s .

ChnG TA Tun Th CC quy nh ThnG MI quC T.

Trong hot ng kinh doanh trong v ngoi nc, Cng Ty tun th y tt c cc lut lin quan nht l lut ca Hoa K chi phi vic nhp khu, xut khu v giao dch kinh doanh vi cc ch th ngoi nc M. Cc lut ny quy nh nhng gii hn v cc loi sn phm c th c nhp vo nc M v cch nhp khu. Cc lut cng cm xut khu n, v hu ht cc giao dch khc vi, mt s quc gia nht nh cng nh cm hp tc hoc tham gia vo vic ty chay nc ngoi ca cc nc khng b chnh Hoa K ty chay. Nhn vin ca Colgate phi thc hin cc hot ng kinh doanh ca Cng Ty sao cho tun th y cc lut ca nhng nc s ti m h ang hot ng kinh doanh; tuy nhin, i khi lut ca mt nc no b xung t vi lut ca Hoa K hoc chnh sch ca Cng Ty. Nu c bit v mt trng hp xung t nh th th bn nn bo cho ngi qun l ca bn v t vn vi Phng Php Ch.

Mun c hng dn cn k thm v nhng lut ny v cc quc gia lin quan, hy xem Hng Dn Ch o ca Colgate-Palmolive v Hot ng Kinh Doanh Quc T (Colgate-Palmolive International Business Activities Guidelines), c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

20 QuY TC NG X

Cng Ty c gng l mt thnh vin ng gp cho cng ng th gii. Chng ta l mt cng dn ca tng a phng ni chng ta kinh doanh v, nh tng cng dn c th, nhn trch nhim cng dn l h tr v y t, gio dc v phc li ca cng ng.

ChnG TA ThAM GIA VO CC ChnG Trnh nhn O V Tnh nGuyn.

Khp ni trn th gii, mc tiu ca chng ti l gp phn vo cc chng trnh thc y s pht trin v phc li cho cc cng ng a phng. Cc chng trnh bao gm vic tham gia vo nhng cuc quyn gp v nhn lnh trch nhim gip ngi ngho, ngi b thng tt v ngi khng nh khi gp thin tai. Trng tm c bn nht ca chng ta l ngi tr, nht l gio dc cho ngi tr tui. Colgate tin rng u t cho tr em hm nay s c li cho tt c chng ta ngy mai. V vy m Cng Ty ti tr cho cc chng trnh tp c, sng kin c vn, thi ua th thao v cc hot ng thanh thiu nin khc trn khp th gii. Nhng n lc ny nui dng tinh thn thi ua v thnh tch trong gii tr.

Cng ty cng ng vin mi cng nhn vin b cht thi gian ngoi gi lm tham gia vo cc hot ng t thin m h thch ti a phng.

ChnG TA CnG LM VIC VI Chnh quyn V CC Vn nh hnG n dOAnh nGhIP ChnG TA.

Cng Ty c cc cng ty con hoc chi nhnh trn 200 quc gia. Chnh sch ca chng ta l lm vic trong tinh thn hp tc vi cc chnh quyn cp a phng v quc gia. Lu lu, cc vn c th pht sinh lm nh hng n hot ng kinh doanh ca chng ta. Sau khi xem xt k lng, Cng Ty s gp v ngh n chnh quyn cc cp v nhng vn c th nhm h tr cho cc mc ch v nhu cu kinh doanh ca chng ta.

ChnG TA Phn I VIC bC LT V I x V nhn O VI LAO nG.

Colgate phn i vic s dng lao ng tr em mt cch bt hp php, bc lt tr em, v tt c cc hnh thc i x khc khng th chp nhn c i vi cng nhn. Hn na, chnh sch ca Colgate l khng lm vic vi bt c nh cung cp hoc nh thu no mang ting l hot ng kinh doanh bng s i x cng nhn khng th chp nhn c nh l bc lt tr em, dng hnh pht c th, ngc i ph n, s dng n l, hoc nhng hnh thc ngc i khc. Khng mt s ngc i i vi tr em hoc vi phm lut lao ng no c th chp nhn c i vi Cng Ty, v nu Cng Ty bit c bt c vi phm no i vi cc nguyn tc ca chng ta, y l c s ct t ngay mi quan h kinh doanh.

mi LiN h Ca ChNG Ta Vi X hi

CNG TY CoLGaTE-paLMoLiVE 21

ChnG TA ChnG T s CAM kT V VIC Tn TrnG nhn quyn ChunG.

Colgate cam kt tn trng nhn quyn trn ton th gii. V mt , Cogate thc hin v tm n lm vic vi cc i tc l nhng cng ty xc tin cc tiu chun sau y:

to c hi ng u cho tt c nhn vin cc cp bt k mu da, chng tc, gii tnh, nhn dng gii tnh, tui tc, sc tc, quc gia xut x, nh hng gii tnh, tnh trng gia nh, tnh trng cu binh, khuyt tt, hoc bt c c tnh no khc c bo v bi php lut

to mt ni lm vic an ton v lnh mnh bo v sc khe con ngi v mi trng

tr lng cho nhn vin h trang tri c t nht cc nhu cu c bn, v to cho h c hi ci thin k nng v kh nng ca h

tn trng quyn t do hi hp hp php ca nhn vin; v

lm vic vi chnh quyn v cng ng m trong chng ta hot ng kinh doanh nng cao nn gio dc, vn ha, kinh t v x hi trong cc cng ng .

ChnG TA LM ThEO k hOCh qun L khnG hOnG.

Colgate c mt cam kt l bo v tnh mng v ti sn ca cng nhn vin Cng Ty cng nh cc thnh vin ca cc cng ng m chng ta ang hot ng kinh doanh. Cng Ty lun duy tr mt K Hoch Qun L Khng Hong (Crisis Management Plan). Bt k lc no xy ra vn trong th gii ca Colgate m bn cho l mt khng hong lin quan n mi trng, sn phm ca chng ta, hoc tnh mng, sc khe hoc s an ton ca nhn vin Colgate hoc ngi khc, bn nn lin lc vi trng n v hoc ngnh ngi c th lin lc vi cc thnh vin ca i Qun L Khng Hong (Crisis Management Team). Nu bn mun bit thm v K Hoch Qun L Khng Hong, bn c th lin lc vi Phng An Ninh Ton Cu (Global Security). Phng An Ninh Ton Cu c th lin lc qua s in thoi 001-212-310-3333. ng dy ny c ngi trc 24/24, 7 ngy trong tun.

22 QuY TC NG X

Mt mi trng sch s hn, lnh mnh hn l iu quan trng i vi Colgate khng ch v y l vic lm ng m cn v iu ny c li cho kinh doanh. V mun gp phn xng ng vo vic bo v hnh tinh ca chng ta nn chng ta ch trng vo vic hot ng sao cho an ton i vi mi trng v bo v c th gii ny cho cc th h mai sau.

ChnG TA CAM kT kInh dOAnh bn VnG.

Ti Colgate, s bn vng l iu bt buc cho vic kinh doanh lu di, l yu t quyt nh cho s thnh cng ca Cng Ty. iu bt ngun t cc gi tr l Quan Tm, Lm Vic Ha ng Ton Cu v Ci Tin Khng Ngng. Trng tm ca chng ta l Con Ngi, Hiu Sut Lao ng v Hnh Tinh.

Thm vo , chng ta cam kt t c mc tiu kinh doanh bn vng ton cu chc chn vic kinh doanh ca Colgate pht trin khng ngng mt cch c trch nhim v c li cho nhng ngi m chng ta phc v, k c cng nhn vin, cc c ng v nhng ngi khc c quyn li trong Cng Ty trn ton cu, ng thi thc y s hng thnh cho cc th h mai sau.

Cc chnh sch v chng trnh kinh doanh bn vng c tm tt bn c trong phn Sng Theo Gi Tr Ca Chng Ta (Living Our Values) trn trang web Colgate.com.

ChnG TA ChE Ch V bO V MI TrnG.

Cng Ty cam kt bo v mi trng. Do , mi chng ta phi tuyt i tun th cc cu lnh cng nh tinh thn ca cc lut v quy nh lin quan n mi trng v cc chnh sch ca chnh quyn. Khng mt c nhn hoc ngi qun l no trong Cng Ty c quyn tham gia vo cc hnh vi khng tun theo chnh sch ny, hoc cho php, ch o, chp thun hoc ng h hnh ng bi bt c ngi no khc.

Chng ta s thc y vic trao i ci m vi cng chng v tm cch hp tc tch cc v hiu qu vi cc cng ng m chng ta ang hot ng kinh doanh. Chng ta s tip tc chia s thng tin vi ngi tiu dng v chnh sch v cc chng trnh v mi trng ca chng ta cng nh lm vic vi cc lnh o cng ng v tt c nhng ai cng h quyt tm bo v mi trng cho cc th h mai sau.

Trong th gii lun lun bin chuyn ca chng ta, Colgate t u tin cao nht ln vic hot ng kinh doanh mt cch y trch nhim v tn trng. Nhng n lc ny lm tng thm hiu qu v li th ti chnh cho Cng Ty. Chng ta bit rng vn cn rt nhiu vic hon thnh. Chin lc lu di ca chng ta, l gim s tc ng ca chng ta ln mi trng, s mi l mt phn khng th tch ri ca vic sn xut, ng gi, phn phi v tip th sn phm ca chng ta.

bit thm chi tit v cc lut v mi trng p dng cho Cng Ty v cc chnh sch v th tc lin quan ca Cng Ty, xin tham kho Tuyn B Chnh Sch Mi Trng, Sc Khe v An Ton Ngh Nghip ca Colgate-Palmolive (Colgate-Palmolive Environmental, Occupational Health & Safety Policy Statement), c tm thy trong Hng Dn Ch o Thng L Kinh Doanh (Business Practices Guidelines) ca Cng Ty.

mi LiN h Ca ChNG Ta Vi mi TRNG

CNG TY CoLGaTE-paLMoLiVE 2

Chng ta c gng phc v v li ch cao nht ca cc c ng ca chng ta v gip vun p gi tr c ng.

ChnG TA Gn GI quy Ch qun Tr CnG Ty bO V GI Tr C nG.Chnh sch v cc chng trnh qun tr ca Cng Ty, m Quy Tc ng X ny l phn then cht, ng vai tr quan trng trong vic bo v c ng. Trong nhng nm gn y nhiu bin php kim sot v cn bng c thc thi bi Quc Hi, y Ban Chng Khon (SEC), Sn Chng Khon New York, v cc c quan cai qun v nh cm quyn trn th gii y mnh hnh vi o c trong cc cng ty, trong khi Colgate coi hnh vi nh th l tiu chun thc hnh qua nhiu nm nay. C ng ca chng ta c phc v tt bi mt Hi ng Qun Tr c lp, gm phn ln l cc thnh vin c lp, v cc y ban c lp gim st kim ton, th lao v quy ch qun tr. Hin chng y ban v cc hng dn ch o lun lun c cp nht v xc nh r vai tr v trch nhim ca thnh vin Hi ng Qun Tr v nguyn tc qun tr ca Cng Ty. c m t chi tit hn v chng trnh qun tr ca Cng Ty, vui lng xem Hng Dn Ch o ca Hi ng Qun Tr Cng Ty Colgate-Palmolive v Cc Vn Qun Tr Cng Ty Quan Trng (Colgate-Palmolive Company Board Guidelines on Significant Corporate Governance Issues) v cc bn hin chng ca y Ban Kim Ton (Audit Committee), y Ban C v Quy Ch Qun Tr Cng Ty (Nominating and Corporate Governance Committee), y Ban Nhn S v T Chc (Personnel and Organization Committee) v y Ban Ti Chnh (Finance Committee). Tt c cc hin chng ny u c sn ti trang web ca Cng Ty.

ChnG TA duy Tr CC ChnG Trnh kIM TOn VnG ChC LM TnG nIM TIn CA nh u T.Cng Ty cam kt a ra cc bn bo co ti chnh cht lng, chnh trc v minh bch. Cam kt ny phn nh cc chnh sch v th tc p dng lu nay ca Cng Ty gm c mt nhm kim ton ni b theo di vic kim sot ti chnh khp th gii, cc kim ton c lp c y nhim rng ri, v mt y Ban Kim Ton c lp gim st cc lnh vc ny. ti u ha hiu qu ca cc ngun lc ny, ngi trong cng ty cn phi giao tip v trao i ci m v trung thc vi cc kim ton vin ni b v t ngoi vo cng nh y Ban Kim Ton. bit thm chi tit v cc vai tr quan trng ca kim ton vin ni b ca Cng Ty, kim ton vin c lp v y Ban Kim Ton, vui lng tham kho Hin Chng y Ban Kim Ton Cng Ty ca Colgate-Palmolive (Colgate-Palmolive Company Audit Committee Charter), c th tm thy trn trang web ca Cng Ty.

ChnG TI Lun Lun ThnG bO CC C nG V Tnh hnh hOT nG CA CnG Ty.

Mi nm chng ti mi cc c ng n d cuc hp hng nm ca Cng Ty thng bo tnh hnh hot ng ca Cng Ty trong nm va qua v c ng c c c hi cht vn ban qun l cp cao ca Cng Ty. Trong cc thng gia nm, cc c ng c th n ving trang web ca Cng Ty ti www.colgate.com, bit thm thng tin v sn phm mi ra, kt qu ti chnh v cc din bin kinh doanh khc gn y nht.

mi LiN h Ca ChNG Ta Vi CC C NG

2 QuY TC NG X

C vn bn quy tc ng x khng cng cha cc tiu chun ng x phi c truyn t n v tun th bi nhng ai c yu cu lm theo.

Truyn T V VCh r ThnG TIn L Cn ThIT.

Khi lm vic ti Colgate, mi chng ta u c trch nhim tun th cc tiu chun ng x, tt c cc lut l v quy nh, v cc hng dn ch o chi tit hn trong bn Hng Dn Thng L Kinh Doanh v trong cc vn bn chnh sch, th tc v hng dn khc c son ra bi Cng Ty chng ta v cc cng ty con, cc n v v cc phng kinh doanh. Nhng ngi qun l chu trch nhim truyn t cc chun ny n nhng ngi h lm vic cng bo m rng h hiu v lm theo, v to ra khng kh mi ngi c th t do bn tho cc vn o c v php lut.

PhnG Tun Th O C TOn Cu CA COLGATE GIM sT VIC Tun Th.

Vic tun th bn Quy Tc v Hng Dn Ch o Thng L Kinh Doanh s c theo di bi Phng Tun Th o c Ton Cu (Global Ethics and Compliance Department). Phng ny bo co cho Gim c iu Hnh v Ch Tch y Ban Kim Ton ca Hi ng Qun Tr v vic xy dng v thi hnh bn Quy Tc v cc chng trnh lin quan.

Cc thng tin c thng bo ti Phng Tun Th o c hoc bng cc knh khc, khi thy ph hp, c truyn t trn c s kn o n y Ban Kim Ton.

Chnh sCh khnG Tr Th

Khng mt hnh ng trng pht no s c thc hin i vi bt c ngi no khiu ni, bo co, tham gia hoc h tr cc cuc iu tra i vi vic t gic trng hp vi phm Quy Tc ng X cn trong nghi vn, tr phi vic t gic hoc cung cp thng tin y b pht hin l khng ng s tht mt cch

c . n mc ti a c th, Colgate s gi kn tt c mi khiu ni.

TRCh Nhim i Vi ViC TUN Th

CNG TY CoLGaTE-paLMoLiVE 2

Tm N S hNG DN Ch O V BO CO CC mi QUaN Tmbn nn TM n s hnG dn Ch O.

Bn Quy Tc ny khng th cung cp li gii p c th c cho tt c cc thc mc. V th chng ta phi da vo thc t gic ca mi ngi l chnh tun th tiu chun cao ca Cng Ty, k c thc c khi no l thi gian thch hp tm n s hng dn ch o bit li ng x ph hp.

Trong hu ht cc trng hp, nu c thc mc v nhng hng dn ch o c m t trong bn Quy Tc ny th bn nn n hi ngi qun l trc tip hoc Ban Php Ch v nu cn h c th chuyn nhng vn ny n ngi gim st trc tip ca h, hoc mt lut s khc trong T Chc Php Ch Ton Cu, Phng Tun Th o c Ton Cu, hay Phng Nhn S ca n v hoc ngnh lin quan. Bn cng c th t mnh lin lc ln cp qun l trn na hoc lin lc cho Phng Tun Th o c Ton Cu hoc trc tip hoc qua ng Dy Nng Nguyn Tc ng X, nh c m t sau y.

bn PhI bO CO nu nGhI nG C s VI PhM.

Nu bn bit hoc c l do chnh ng nghi ng mt s vi phm Quy Tc ng X hoc cc hng dn ch o khc ca Cng Ty, bn bt buc phi bo co ngay thng tin cho ngi qun l ca bn hoc Ban Php Ch. Mt cch khc l bn c th i thng n cp qun l trn na hoc n Phng Tun Th o c Ton Cu m khng cn s b tr th. Colgate s khng tr a i vi bt c c nhn no c ho bo co thng tin v cc v vi phm c th xy ra, hoc tham gia vo bt c cuc iu tra hay th tc x l bi Cng Ty hay chnh quyn, tr phi thng tin bn cung cp l do bn c ba t. Cng Ty cng s thc hin tt c cc bc cn thit gi kn danh tnh ca nhng ngi bo co cng nh thng tin ngi cung cp v s ch tit l cho ng i tng cn bit, khi vic tit l l:

Bt kh khng tin hnh mt cuc iu tra c hiu qu v a ra cc bin php x l ph hp hoc

V mt khc, vic tit l c quy nh bi lut lin quan.

Bn c th lin lc vi Phng Quy Tc ng X v Tun Th o c Ton Cu (Global Ethics and Compliance) qua ng Dy Nng 24 gi l 1-800-778-6080 (gi t Hoa K)

hoc 001-212-310-2330 (gi t tt c nhng ni khc v c tr bi ngi nhn cuc gi).

Bn c th lin lc vi Phng Tun Th o c Ton Cu bng th thng, email, hoc fax. a ch gi th thng l:

Global Ethics and ComplianceColgate-Palmolive Company300 Park Avenue, 8th Floor

New York, NY 10022

a ch email c bo mt l: ethics@colpal.com.

S fax c bo mt l: 001-212-310-3745.

2 QuY TC NG X

bn C Th LIn LC VI nG dy nnG quy TC nG x V Tun Th O C TOn Cu.

Mc ch ca ng Dy Nng Quy Tc ng X l:

C vn cho ngi ca Colgate v gip h hiu r cch p dng Quy Tc ng X cho tng trng hp c th; v

Cung cp mt knh khc cho nhng ngi a tin cho Cng Ty v cc nghi ng v hnh vi, phm lut, hoc cc hot ng tri ngc vi Quy Tc ng X.

Chng ti ng vin cc bn lin lc vi Phng Tun Th o c Ton Cu c gii p cc thc mc, hoc bo co nu nghi ng c s vi phm Quy Tc ng X. Tt c nhng vi phm c bo co s c iu tra ngay lp tc. iu bt buc l ngi bo co khng c t iu tra v nhiu cuc iu tra c th gp nhiu vn php l phc tp. T hnh ng c th lm hng tnh nghim minh ca mt cuc iu tra v nh hng xu n Colgate v bn thn bn.

Chng ti mun bn cho bit danh tnh khi gi ng Dy Nng Quy Tc ng X to iu kin cho vic iu tra v theo di sau ny. Khi lut php a phng cho php, bn c th np thng tin giu danh tnh. Mt s quc gia c lut cm bo co mt s loi thng tin qua ng dy nng. Nu cc lut ny p dng cho trng hp ca bn, mt i din Tun Th o c Ton Cu s chuyn bn n ngi khc trong n v kinh doanh ca bn ngi c th gii p thc mc hoc quan tm ca bn.

Cng ty s thc hin mi bc cn thit gi kn danh tnh qu v v thng tin qu v cung cp, v ch tit l trn cn bn cn thit bit, thng tin m:

Bt kh khng tin hnh mt cuc iu tra c hiu qu v a ra cc bin php x l ph hp hoc

V mt khc, vic tit l c quy nh bi lut lin quan.

Nhm mc ch iu tra mt v vi phm hoc nghi ng vi phm Quy Tc ng X hoc Hng Dn Ch o Thng L Kinh Doanh, c th cn phi chuyn d liu c nhn thu thp c sang cc nc khc. Hn na, bt c v phm hoc nghi ng vi phm Quy Tc ng X hoc Hng Dn Ch o Thng L Kinh Doanh c th c bo co n Phng Tun Th o c Ton Cu, v bo co ny c th c d liu c nhn. Trong trng hp , d liu c nhn c th c s dng bi Phng Tun Th o c iu tra theo bo co , nhng ch trong khong thi gian cn thit hp l cho mc ch ny (v sau d liu c nhn s c tiu hy hoc gi k theo yu cu ca chnh sch Cng Ty hoc ca php lut).

CC bIn PhP k LuT C Th C ThI hnh.

Chnh sch ca Cng Ty l khng nhn nhng i vi bt c hnh vi no vi phm Quy Tc ng X hoc Hng Dn Ch o Thng L Kinh Doanh. c hiu theo ngha hp l, Cng Ty c nh phng xy ra cc hnh vi khng tun th theo Quy Tc v Hng Dn Ch o Thng L Kinh Doanh v ngn chn cng sm cng tt trong kh nng c th bt c hnh vi vi phm no sau khi pht hin. Ngi ca Colgate vi phm Quy Tc v Hng Dn Ch o Thng L Kinh Doanh c th b k lut v k c cho thi vic.

CNG TY CoLGaTE-paLMoLiVE 2

quy TC P dnG ChO TT C CC hOT nG CA COLGATE.

Quy Tc ny p dng cho tt c mi ngi lm vic ti Cng Ty Colgate-Palmolive v cc cng ty con, k c cc vin chc cng ty, v cng p dng cho cc gim c v i din ca Cng Ty chiu theo lut php lin quan. Cc bn sao ca Quy Tc ny, c ti Phng Tun Th o c (Compliance Department), cn c cp pht cho nhng ngi hay cc thc th c thu mn v c y quyn hnh ng nhn danh Cng Ty trong cc lnh vc m Quy Tc ny c p dng. Tuyn b tun th vi Quy Tc ng X s c k hng nm bi cc vin chc, ngi qun l, v gim c.

Quy Tc ny cng p dng cho cc cng ty bn hng v nh cung cp v vic tun th theo Quy Tc ny l mt iu kin phi c hp tc kinh doanh vi Colgate-Palmolive.

2 QuY TC NG X

Bo Co Trng Hp Nghi Ng S Vi Phm . . . . . . . . . . . . . . . . . . . . . . . . .25

Bo V Ti Sn Cng Ty . . . . . . . . . . . . . . . . . .9

B Mt Kinh Doanh . . . . . . . . . . . . . . . . . . 7, 13

Cc Bin Php K Lut . . . . . . . . . . . . . . . . . .26

Cc H S v Bo Co ca Cng Ty . . . . . .8-9

Cc Nh Cung Cp v Phn Phi . . . . . 12, 27

Cc Quyt nh u T . . . . . . . . . . . . . . . . .17

Cc Xung t Quyn Li . . . . . . . . . . . . . . .6-7

Cc Yu Cu Thng Tin T Phng Tin Truyn Thng . . . . . . . . . . . . . . . . . . . . . . . .8

Cm Ty Chay . . . . . . . . . . . . . . . . . . . . . . . . .19

Chnh Sch Khng Tr Th . . . . . . . . . . . . . .24

Chng Trnh Lu Gi H S . . . . . . . . . . . .18

C V Kh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Cng Ty Khc . . . . . . . . . . . . . . . . . . . . . . . . . . .7

ng Gp Chnh Tr . . . . . . . . . . . . . . . . . . . .17

ng Dy Nng Quy Tc ng X . . . .25-26

Giao Dch Ni Gin . . . . . . . . . . . . . . . . . . . . .17

Hot ng T Thin . . . . . . . . . . . . . . . . . . . .20

Hi ng Qun Tr ca Colgate . . . . . . . . . .11

K Hoch Qun L Khng Hong. . . . . . . . .21

Kim Sot K Ton Ni B . . . . . . . . . . . . . . . .8

Kinh Doanh Vi Ngi Thn . . . . . . . . . . . . .6

Lm Dng Ru/Ma Ty . . . . . . . . . . . . . . . . .5

Lao ng Tr Em . . . . . . . . . . . . . . . . . . . . 5, 20

Lut Cnh Tranh/Chng c Quyn . . . . . .16

Lut Chng Tham Nhng/FCPA . . . . . . . . .18

Lut Kim Sot Xut Nhp Khu . . . . . . . . .19

Mi Quan H Vi C ng . . . . . . . . . . . . . .23

Mi Quan H Vi Khch Hng . . . . . . . . . . .12

Mi Quan H Vi Ngi Tiu Dng . . . . . .14

Mi Trng Lm Vic An Ton & Lnh Mnh . . . . . . . . . . . . . . . . . . . . . . . . . .5

Mi Trng/Kinh Doanh Bn V . . . . . . . . .22

Nhn Quyn . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Qu Tng . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Quy Ch Qun Tr Cng Ty . . . . . . . . . . . . . .23

Quyn Ring T ca Cng Nhn Vin . . . . . .5

Quyn Ring T ca Ngi Tiu Dng . . . .15

Sch Nhiu . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Sn Phm Cht Lng Cao v An Ton . . .14

S Hu Tr Tu . . . . . . . . . . . . . . . . . . . . . . . . .13

S Dng Cng Ngh Thng Tin . . . . . . . .9-10

S Dng My Tnh Mt Cch Thch Hp . . . . . . . . . . . . . . . . . . . . . . . .9-10

S Phn Bit i X . . . . . . . . . . . . . . . . . . . . .5

Tham Gia Hi ng Qun Tr ca Thin V Trong Cng Vic . . . . . . . . . . . . .5

Thng Tin c Quyn . . . . . . . . . . . . . . . 7, 13

Tnh Chnh Xc ca H S Cng Ty . . . . . . .8

Tnh Chnh Xc Trong Qung Co . . . . . . . .14

Tun Th Quy Tc ng X . . . . . . . . . . . . . 24

Vic Lm Bn Ngoi . . . . . . . . . . . . . . . . . . . . .6

Xung t Quyn Li C Nhn . . . . . . . . . . . .6

mC LC CC Ch TRONG QUY TC NG X

DY-245 8/08

CorporateCommunications300ParkAvenueNewYork,NY10022-7499

Bn c th lin lc vi Phng Tun Th o c Ton Cu (Global Ethics and Compliance) qua ng

Dy Nng Quy Tc ng X 24 gi

1-800-778-6080 (trong nc M) hoc 001-212-310-2330 theo dng ngi nhn tr ph (quc t), hoc

bng th thng, email hay fax:

Global Ethics and Compliance Colgate-Palmolive Company 300 Park Avenue, 8th Floor

New York, NY 10022 ethics@colpal.com

001-212-310-3745 (fax)

CNG TY COLGATE-PALMOLIVE

ii QUY TC NG X

CC Cu Hi THng gp v Quy TC ng XCc v d sau y ch nhm mc ch minh ha m thi v khng th bao trm tt c cc tnh hung thuc v o c c th xy ra. Nu bn c thc mc no v mt tnh hung c th, xin ng ngn ngi ni chuyn vi ngi qun l ca bn, Phng Nhn S (Human Resources), Ban Php Ch (Legal) hoc Phng Tun Th o c Ton Cu (Global Ethics and Compliance) hoc gi email n ethics@colpal.com.

H. Nu ti bo co mt vi phm c th xy ra, ti c s gp rc ri g khng nu mi quan tm ca ti ha ra l sai?

. Nu bn chng kin iu g m bn nghi ng l mt s vi phm, bn s khng b khin trch hoc b k lut min l vic bo co ca bn xut pht t ci tm tt. Nu bn bit hoc c l do chnh ng nghi ng mt s vic vi phm Quy Tc ny, bn bt buc phi bo co ngay thng tin cho ngi qun l ca mnh hoc Ban Php Ch (trang 25).

H. Nu ti c mt thc mc khng c gii p trong Quy Tc ng X, c phi nh vy c ngha l khng c vn khng?

. Khng phi. Quy Tc ng X ch nhm mc ch hng dn ch o nhng khng th bao trm mi tnh hung c. Nu bn ang i mt vi mt vn khng c trong Quy Tc ng X, xin ni chuyn vi ngi qun l ca bn, Phng Nhn S, Ban Php Ch, hoc Phng Tun Th o c Ton Cu (trang 24).

H. Ti nghi ng rng ngi gim st trc tip ca ti ang c hnh vi c th cho l vi phm Quy Tc ng X. Tuy nhin ti ngi rng nu ti bo co trng hp ny v ngi gim st bit c th c th tr th ti.

. L mt cng nhn vin ca Colgate, nu bn c l do chnh ng nghi ng mt v vi phm Quy Tc, bn bt buc phi bo co thng tin cho ngi qun l ca bn hoc ban Php Ch. Min l vi phm cn trong vng nghi vn c bo co vi tt ca bn theo cc th tc c ghi r trong bn Quy Tc ng X, chnh sch khng tr th cm bt c hnh ng th ch i vi bn v bo co. Bt c nhn vin no c tr th v b nghi ng vi phm v b bo co th s b k lut (trang 27).

H. Vic g s xy ra nu c ai bo co v ti v ti khng lm g sai?. Xin hy yn tm rng Cng Ty khng nhn nh l v vic vi phm xy ra ch v mt bn bo co. Thay vo , Cng Ty s ch nh mt ngi hoc nhm ngi t

bn ngoi n v kinh doanh ca bn n iu tra k cng nghi ng vi phm . Cng Ty s coi nh bn v ti trong tin trnh iu tra v s khng c s phn xt cui cng v vic bn c li hay khng cho n sau khi xem xt qua cc s kin c pht hin trong cuc iu tra v xc nh rng cc chng c chng minh rng li t gic l ng s tht. Bn cng s c cho c hi trong tin trnh iu tra ni ln v pha mnh (trang 25).

CNG TY COLGATE-PALMOLIVE iii

H. Quy trnh gii quyt nghi ng vi phm c khc i khng nu ngi b nghi lm sai l ngi gim st trc tip ca ti?

. Khng, quy trnh nht qun c s dng bt k v tr ca ngi b nghi ng lm sai trong Cng Ty l g (trang 25).

H. Ti l nhn vin va mi vo lm vic cho Colgate. Cng ty ti lm trc y l mt i th cnh tranh trc tip. Ti c c chia s thng tin v quy trnh kinh doanh ca cng ty c ca ti khng?

. Chnh sch ca chng ta l tn trng b mt kinh doanh hoc cc thng tin c quyn ca ngi khc. p dng chnh sch ny ng cch c bit quan trng khi bn bit b mt kinh doanh hoc cc thng tin c quyn ca cng ty c ca mnh. Nu vn cn thc mc, bn nn t vn vi Phng Php Ch (trang 13).

H. Tiu chun ca Colgate thng vt qu nhng quy nh lut php ca quc gia m ti ang lm vic. V hu ht cc i th cnh tranh ca chng ta tun theo cc yu cu ca lut a phng, ti sao ta khng lm nh h?

. Trong hn 200 nm, Colgate-Palmolive xy dng uy tn l mt Cng Ty tun th theo cc tiu chun cao nht v s chnh trc v o c bt c ni u chng ta hot ng kinh doanh. Chng ta ht sc t ho v s tht ny v kt qu l tiu chun ca chng ta thng vt qu cc yu cu ca a phng.

H. Mt bn ng nghip v ti thng hay chia s nhng mu chuyn tiu lm c th lm ngi khc kh chu. Tuy nhin, chng ti rt thn trng v ng ca k cho nhau nghe trong vn phng ca ti khi ai nghe thy. Chng ti cng gi cho nhau bng email nhng chuyn tiu lm c th lm cho ngi khc kh chu. Hnh ng ny c c xem l khng ph hp hay khng mc d nhng mu chuyn ny khng c chia s vi nhng ai c th thy kh chu?

. Nu trng hp bn m t xy ra ti mi trng lm vic ca Colgate trong gi lm vic v/hoc s dng h thng email ca Cng Ty, iu ny khng ph hp. Xin nh rng lc u ngi no c th khng cm thy kh chu nhng sau ny c th cm thy kh chu. Chng ti khuyn bn nn trnh hnh ng kiu ny ni lm vic (trang 6 v 9-10).

H. Ti c th b sa thi tht s khi vi phm Quy Tc ng X ca Colgate khng?. Chnh sch ca Cng Ty l khng nhn nhng i vi bt c hnh vi no vi phm Quy Tc ng X v Hng Dn Ch o Thng L Kinh Doanh. Ngi ca Colgate

vi phm Quy Tc hoc Hng Dn Ch o Thng L Kinh Doanh c th b k lut n mc v k c sa thi (trang 26).