Coll Oboration

7/28/2019 Coll Oboration

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Collaboration

Purpose

With the collaboration capabilities, SAP NetWeaver allows communication and collaboration in

the portal. This allows SAP NetWeaver to bring together members of project groups regardlessof time and of their geographic location. Users can use virtual rooms for common access and

organization of documents, applications, and ideas.

Integration

Like the Portal, Knowledge Management, and Guided Procedures, Collaboration is part of the

SAP NetWeaver usage type EP (Enterprise Portal). Applications in other SAP NetWeaver usage

types, for example, BI (Business Intelligence) can be linked to Collaboration.

The entire functional scope and configuration of the Collaboration capabilities are available inportal iViews.

The graphic below depicts the positioning of the Collaboration capabilities in the SAPNetWeavercontext and provides an overview of the Collaboration functions.

Collaboration Capabilities in the Context of SAP NetWeaver
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Features

Collaboration includes the following functions:

Function Description

Making Services

Available

You can configure how the system makes services availablefor collaboration. You can make services available in the

following applications:

In the Collaboration Launch Pad, which allows central

access to contacts and services in the portal header

In the member list of rooms

In the context menu for user names

In the User Details iView

VirtualRooms Based on predefined templates, you can create virtual roomsfor collaboration within teams and project groups. A roomallows the members access to shared data and services

independent of their location.

Groupware Integration For collaboration in the portal, you can integrate the e-mail

and scheduling services (Microsoft Exchange, LotusDomino) used in your company.


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Asynchronous

Collaboration

For asynchronous collaboration, the following functions are

available:

Online discussions

Online management of tasks, sessions, and documents

Online entry of feedback, ratings, and comments

Real-Time

Collaboration

For real-time collaboration, the following functions areavailable:

Interactive online access to applications (application

sharing)

interactive online exchange of information (instantmessaging)

Integration of Third-Party Services

In addition to the services provided by SAP for real-timecollaboration; you can also integrate third-party services, for

example, WebEx, in the portal.

More information on Collaboration is available in the following guides:

Administration Guide

User Guide

See also:

Portal

Knowledge Management

SAP Business Information Warehouse
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Administration Guide

Purpose

The Collaboration administration guide explains the activities that administrators of the SAPNetWeaverCollaborationcapabilities may have to perform.

Integration

As part of the SAP NetWeaver Enterprise Portal (EP) usage type, Collaboration is closely linked

to the Portal and Knowledge Management. The portal allows users personalized access to

company-specific information and services for collaboration. Knowledge Management allowsaccess to information services. In addition, users can access applications in other usage types, for

example, BI, in virtual rooms.

The graphic below contains an overview of the Collaborationfunctions and shows theirintegration with the Portal and Knowledge Management.

Features

The following functions are relevant for administration of Collaboration:

Function Function Description
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Services By working through the configuration formaking

services available, you determine whichcollaboration

servicesare available to the portal users. You can makecollaboration services available as follows:

In the Collaboration menu of the Collaboration

Launch Pad (CLP) and the room member list

On the user interface of the User Details iView

In the context menu for the users or user groupsdisplayed

Virtual Rooms Aroomis a virtual working environment in the portal. Ina room, the members of a team or project group can

collaborate and access shared applications and

information.

As the administrator, you configure the templates for

rooms and manage existing rooms.

Groupware Integration TheGroupware frameworkprovides the technicalprerequisites for integrating third-party groupware

applications for e-mail and scheduling. This allows you to

integrate the groupware used in your company, forexample, Microsoft Exchange or Lotus Domino, in the

portal.

Asynchronous Functions Asynchronousfunctions allow asynchronous cooperation

with other users. You can use discussions and manage

tasks, attachments to tasks, and documents.

Users can also use Knowledge Management functions

such as discussion groups,feedback, ratings, and

comments for asynchronous collaboration.

Integration of Services ForSynchronous Collaboration

TheSynchronous Collaboration Framework(SCF)provides the technical prerequisites for the integration of

synchronous collaboration services, for example, WebEx

online sessions.

Services for Real-TimeCollaboration

SAP deliversReal-Time Collaborationas a standardservice for real-time collaboration. This service allows

interactive online sessions (application sharing) andinstant messaging (instant messaging).
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Making Services Available

Purpose

As an administrator, you make services available to the portal users, so that they can work together inthe portal. Within the Collaboration component, the system provides users with services in the following

iViews:

Collaboration Launch Pad (CLP)

Member List in Room

User Details

Other iViews that display users or user groups and for which the context menu with servicesfor collaboration has been activated.

Process Flow

1. Copy the relevant configuration objects (seeMaking Services Available: Standard

Configuration) to your own namespace. Note the following information:

LinkCommand(optional, only in the case of any changes)A link command is the command to launch a service through the corresponding link. If you do

not change the delivered link commands, SAP recommends keeping these in the SAP

namespace. Command groups (required)

Copy all command groups delivered to your own namespace.

During every SAP NetWeaver update, the system overwrites all link commands and command

groups in the SAP namespace.

2. Decide on the scope of the collaboration services that you want to make available in the iViews

(seeiViews with Collaboration Services).

Decide which services you want to make available in the CLP Collaboration menu and themember list. In the standard system, the same configuration is used for these two iViews.
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If you require different services in the member list to those in the CLP, you can create a separate

services configuration for the member list. For more information, see point three, configuration

of services.

Decide which services you want to make available throughout the portal in the contextmenu for displayed users or user groups.

Decide which services are particularly important in the User Details iView and shouldappear directly on the user interface.

Check whether individual services must be limited to particular portal roles. Create theportal roles necessary for this.

To allow only certain users in your company to create rooms from within the CLP, you assignboth the relevant users and the services for creating rooms to the Collaboration portal role.

A service that is not limited to a particular portal role is available to all portal users.

3. Run theconfiguration for making services available.
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iViews with Collaboration Services

Definition

iViews with services are specific iViews in the Knowledge Management and Collaboration componentsthat contain services for collaboration between portal users, for example, sending e-mails, exchanging

instant messages, managing tasks, and so on.

Use

As an administrator, you can configure which collaboration services are available in each iView.

Overview

The graphic below shows examples of iViews in which services for collaboration between portal users

are provided.

Structure

You can provide services in the following iViews:

iView Description
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Collaboration Launch Pad(CLP)

The Collaboration Launch Pad provides services that

every portal user can launch for communicating or

collaborating with his or hercontacts (individual users,user groups, or room members). In the CLP, these

services are provided through the Collaboration menu.

In the standard system, all available services are

available in the CLP. These services are grouped into

the following areas: groupware, synchronous andasynchronous collaboration, and workflow.

Member List in Room The Room Member List provides every member of a

room with services for communicating and

collaborating with the other room members. Themembers are sorted by their room roles. As in the CLP,

these services are provided through the Collaborationmenu.

The same configuration is used as for the CLP.

However, you can make other services available for themember list, if required.

User Details The User Details iView provides every user with

services for communicating and collaborating with the

user, whose details are displayed, in two ways:

Services in the context menu of the user name.

As in the CLP, you can also group these services.

Services on the user interface of the iView.These services are provided as a group of links in the

iView. Therefore, you cannot group these services.During configuration, you must directly assign the

services to the object (command group) that

corresponds to the set of services provided (type).

Other iViews (in

Collaboration and Knowledge

Management)

Applications in the Collaboration andKnowledge

Managementcomponents can activate the context

menu (for example, the User Details and Whos WhoiViews).

Through the context menu for the user name, you canlaunch services for collaborating with the user or usergroup.

You can group these services as in the CLP.


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Making Services Available: Standard Configuration

This document provides an overview of the configuration objects that SAP supplies for making

services available:

TypesA type comprises a group of services for a specific purpose, for example, for the CLP.

Command groupsThese are assigned to the types. They group all services (link commands) and subordinate groups

of services that the type provides.

Link commandsEach link command provides the link to launch a service.

Types and Command Groups

The SAP standard system contains the following types for making services available:

Type Use

clpType Making services available in the following iViews:

CLP

Room Member List

The contextmenu_commandgroupclpGroup is assigned toclpType.

This command group corresponds to the Collaboration menu ofthe respective iView.

It comprises the following command groups:

clpGWGroup

clpSyncGroup

clpAsyncGroup

clpWorkflowGroup

Each subordinate command group groups the link commands for

the associated areas (groupware, synchronous and asynchronouscollaboration, and workflow) (see the overview below).
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userDetailsType Provides services as links that can be launched directly on the user

interface of theUser Details iView;

The contextmenu_commandgroupuserDetailsGroup is assigned to

userDetailsType.

This command group corresponds to the group of links in theiView.

It comprises the following Link Commands:

peopleGWSendMailLink (Send E-Mail)

peopleGWAppLink (Create Appointment)

peopleGWShowAvailLink (Show Availability)

peopleSyncInstantMessageLink (Send Instant Message)

Please note that userDetailsGroup must not contain any

subgroups.

userType Making the services available in thecontext menuforusers;The type applies to all applications in the Knowledge Management

and Collaboration area that display users and allow services for

users.

You can assign the following configuration objects to userType:

leftclick_command: peopleDetailsLinkThe command allows the user to launch the User Details iView by

clicking the user name.

In the User Details iView that is launched, this command is notactive, because launching the User Details iView again makes no

sense.

contextmenu_commandgroup: userGroupThis corresponds to the context menu for the user name in the User

Details iView. You can structure the context menu in the same way

as the Collaboration menu on the CLP.

Link Commands

The SAP standard system contains two types of Link Commands for making services available.Each link command type is identified by a separate Java class and has a specific purpose:

Link commands for services in the Collaboration menu (of the CLP and the member list)

(Java class = com.sap.ip.collaboration.coreui.api.people.flexibleui.CLPUICommand)
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Link Command Use

clpAsyncRoomLink Creating a room (only for the Collaborationportal

role)

clpAsyncTaskLink Creating a task(replaced by clpWorkflowTaskLink)

clpGWAppLink Creating an appointmentclpGWSendMailLink Sending an e-mail

clpGWShowAvailLink Showing user availability

clpSyncAppSharingLink Allowing shared access to an application

clpSyncInstantMessageLink Sending an instant message

clpSyncSessionLink Creating a session

clpSyncWebExLink Starting a WebEx session

clpWorkflowFeedbackLink Requesting feedback

clpWorkflowNominationLink Requesting a nomination

clpWorkflowTaskLink Creating a task (in the Universal Worklist)

Link commands for services in the context menu for users or user groups(Java class = com.sap.netweaver.coll.coreui.api.uicommands.UILaunchCommand)

Link Command Use

groupDetailsLink Launching the user group details

peopleAsyncRoomLink Creating a room

peopleAsyncTaskLink Creating a task

peopleDetailsLink Launching the user details

peopleGWAppLink Creating an appointment

peopleGWSendMailLink Sending an e-mail

peopleGWShowAvailLink Showing user availabilitypeopleSyncAppSharingLink Allowing shared access to an application

peopleSyncInstantMessageLink Sending an instant message

peopleSyncSessionLink Creating a session

peopleSyncWebExLink Starting a WebEx session

peopleWorkflowFeedbackLink Requesting feedback

peopleWorkflowNominationLink Requesting a nomination

peopleWorkflowTaskLink Creating a task (in the Universal Worklist)
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Working with the Collaboration Launch Pad (CLP)Use

The Collaboration Launch Pad(CLP) is the central entry point forcollaborating in the portal.

In the default setting, you launch the CLP in the masthead by choosing the Collaboration link.

You can execute the following activities in the CLP:

Managing your contacts (in the contact list)

Launchingservices and functions for collaborating with other portal users.

The graphic below illustrates the structure and functions of the CLP.

Integration

Besides in the CLP, the Collaboration menu is also available in theMember Listof the rooms. In

the standard system, it provides the same services as in the CLP; however, the administrator can

configure it differently.
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Features

CLP Function Description

Structuring the Contacts

List

To structure your contacts list more clearly, you can create

subordinate contacts lists.

To do this, chooseNew Contacts List in the Contactsmenu or in the context menu for the contacts list (MyContacts).

You can rename ordelete the subordinate contacts lists.To do this, choose the required function in the context

menu for the relevant subordinate contacts list.

Adding and Managing

Contacts

You can add the following types of contacts to your

contacts list:

Portal users

User groups

Member of a room (sorted by room roles)

Proceed as follows:

Adding to the contacts list My Contacts:

In the Contacts menu or the context menu for the contacts

list (My Contacts), chooseAdd Contacts orAdd Room

Members.

Adding to a subordinate contacts list:In the context menu for the contacts list, chooseAddContacts orAdd Room Members.

You can copy, move, and remove the contacts you have

added. To do this, choose the required function in the

Contacts menu or the context menu for the relevantcontact.

Using the Availability

Status

When youuse the availability status, the CLP provides the

following options:

Displaying the current availability of your contacts. Bychoosing the corresponding button, you can update the

display of the availability status.

Setting the display of yourown availability status.

Launching Services In the CLP Collaboration menu, you can launch
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collaboration services for one or more contacts or use

functions that enable collaboration.

SeeStandard Collaboration Services.

To collaborate with your contacts proceed as follows:

Select the contacts in question.

In the Collaboration menu, launch the required service.
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Documents

Coll Oboration