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COMMUNICATION SYSTEMS ANALYST 1 2167 COMMUNICATION SYSTEMS ... Documents/BCS... · COMMUNICATION SYSTEMS ... cellular, or digital systems; vehicular and portable radio ... and maintain

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Page 1: COMMUNICATION SYSTEMS ANALYST 1 2167 COMMUNICATION SYSTEMS ... Documents/BCS... · COMMUNICATION SYSTEMS ... cellular, or digital systems; vehicular and portable radio ... and maintain

COMMUNICATION SYSTEMS ANALYST 1 2167 COMMUNICATION SYSTEMS ANALYST 2 2168 COMMUNICATION SYSTEMS ANALYST 3 2169 COMMUNICATION SYSTEMS ANALYST 4 2171

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CLASS SERIES CONCEPT AND RESPONSIBILITIES COMMUNICATION SYSTEMS ANALYSTS perform work on public safety communication systems to ensure communications support agency operations; emergency responders can communicate among jurisdictions, disciplines and levels of government; or ensure communication is maintained during an event. Employees assist or perform scientific and engineering-related tasks which include analyzing, developing, and implementing solutions for the installation, maintenance, repair, modification, and calibration of a wide variety of communications equipment. Employees participate in or oversee the installation, inspection, maintenance and repair of two-way radios, microwave systems, and other electronic communication, monitoring, and accessory equipment. This includes microwave system; voice and data transmission systems; wireless, cellular, or digital systems; vehicular and portable radio systems; very and ultra-high frequency systems; trunking systems; and related facilities such as alternating current and direct current power supplies, engine-generators, buildings, and radio communication sites. The work is typically performed at a central shop or at remote sites located throughout the state. Work may be performed over uneven terrain in all types of inclement weather and may require the operation of a variety of vehicles to travel to communication sites throughout the state. Travel will include interstate highways, paved roads, to unimproved mountain top access roads. Work may be performed in support of emergency situations. Communication Systems Analysts employ knowledge of electronic theory and practice to install, uninstall and maintain mobile and fixed-station communications equipment for radio transmitting, broadcasting, and receiving. The work requires the use of personal computers, servers, and numerous software packages to program or realign components or systems, download information, and detect equipment deficiencies. Communication Systems Analysts install, test, repair, and maintain base, mobile, and portable two-way radios, accessory equipment, microwave radio and multiplex equipment (both analog and digital), point to point communications systems, and ensure reliability of equipment. They modify existing equipment to meet present needs and provide technical expertise in the current and future consideration of equipment and system needs and concerns.

Federal Communications Commission Rules and Regulations and the Code of Federal Regulations (CFR) establish technical standards and licensing requirements for communications systems and provide guidance for employees performing the work of this class series. The Occupational Health and Safety Act and Oregon Occupational Health and Safety Act provide guidelines for workplace safety, training, and certification. Oregon revised statutes and administrative rules establish policies and procedures for electrical codes, operating standards, licensing requirements, and procuring parts and equipment. DISTINGUISHING FEATURES This is a four-level classification series. This series is distinguished from the Information System Specialist series by its focus on highly complex communications systems and its requirement for in-depth understanding of electronic communication system design, repair and maintenance. While Communications Systems Analysts must understand and utilize information systems to configure and program electronic equipment, information technology concepts, techniques, and practices are not the paramount qualifications for recruitment. Level 1 The COMMUNICATIONS SYSTEMS ANALYST 1 is the first level of this four-level series. Employees at this level employ a general knowledge of electronic theory and practice to assist journey level staff. Jobs at this level apply clear and diversified procedures, precedents, and professional standards to install, remove, or repair radio equipment. Situations at this level vary and may require research to find available answers. Conditions and elements of issues must be identified and analyzed to figure out interrelationships. This level is distinguished from the full-journey level by the absence of the requirement to repair the most complex equipment, diagnose unprecedented problems and make unique repairs or suggest unique

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solutions to identified problems. Independent work, which may require creative solutions to complex communication problems, is not required of this level. Employees at this level provide assistance to employees in higher levels in this series. Employees in this class, although at a sub-journey level, work on more complex equipment with increasing independence as they become more proficient. Some employees in this class may be responsible for maintaining accurate records of communications equipment in a data base, based on ordering, receipt, issue, returns, and disposition of equipment. Level 2 The COMMUNICATIONS SYSTEMS ANALYST 2 is the second level of this four-level series. Employees at this level employ fully proficient journey-level knowledge of electronics theory and practice and basic information systems knowledge of Open Systems Interconnection (OSI) model and physical link and data link layers. They perform scientific- and engineering-related tasks that include analyzing, developing, and implementing solutions for the installation, maintenance, repair, modification, and calibration of a wide variety of communications equipment and troubleshooting of information systems in a communications network. Employees use extensive knowledge of electronic technology including analog, digital, and radio frequency generation techniques to install, modify, maintain, repair, and operate complex and software-defined equipment. This equipment includes point-to-point microwave systems, voice and data transmission systems, vehicular and portable radio systems, and fixed station VHF and UHF equipment. Provides possible options and makes recommendations for viable solutions. Prepares detailed technical proposals and cost analyses for proposed system changes or solutions. Assignments include emergency responses to independently analyze, repair, or devise a temporary solution to restore or provide alternative emergency communications services. This level is distinguished from the lower level by more difficult and complex nature of assignments requiring a higher degree of specialized knowledge and experience and less guidance and supervision. This class is further distinguished by a greater independence in applying engineering principles and designing projects, and by developing, monitoring, and implementing a maintenance and repair program for communications equipment and systems. At this level employees provide close direction and monitor the developmental progress of the Communication Systems Analyst 1. This level is distinguished from the higher levels by absence of responsibility for overall project leadership, and designing, developing, and applying state-of-the-art methods and procedures to unusually complex projects or projects of a system-wide nature involving multiple facilities and a specialized in-depth knowledge of electrical engineering. Employees may deviate from established procedures and practices provided that the results meet standards as established by management and Federal Communications Commission rules and regulations. Level 3 The COMMUNICATIONS SYSTEMS ANALYST 3 is the third level of this four-level series. This level is an advanced level in this series. Employees at this level employ an advanced knowledge of electronics theory and practice, and information systems knowledge of OSI Model, physical, data link, network, and transport layer, while performing scientific and engineering-related tasks that include analyzing, developing, and implementing solutions for the installation, maintenance, repair, modification, and calibration of a wide variety of communications equipment in a communications network. Employees use advanced knowledge of software applications and electronic technology including analog, digital, and radio frequency generation techniques to install, modify, maintain, repair, and operate complex equipment. Employees are responsible for performing design and engineering analysis over a wide variety of non-routine problems arising in connection with the planning, design and operation of communication equipment and systems. As a senior level specialist in the design of electronic communications systems, the employee performs design work on major projects and furnishes technical advice to other engineers on specific design problems. Constructs computer-interfaced prototypes, designs computer interfaces with existing apparatus, and modifies and installs commercially-built electronic and mechanical apparatus. Work has an impact on a wide range of agency daily and emergency operations, many of which involve critical data, imaging, or voice communications systems. This level is distinguished from the lower levels by its responsibility for overall project design, direction, including the planning and establishment of system goals and objectives, and the technical direction of staff engaged in the development, installation, and maintenance of a statewide telecommunications system. The Communications Systems Analyst 3 also has the responsibility for the preparation of technical

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procurement documents, and the review and approval of proposed new equipment purchases. Employees at this level work under general direction and are guided by objectives and drawing upon principles of the profession. Level 4

The COMMUNICATIONS SYSTEMS ANALYST 4 is the fourth level of this four-level series. This level is a professional expert in this series. Provides project management leadership skills for large or unusual projects. Employees oversee technical project management, strategic planning, systems engineering and business controls relating to software, hardware, communication systems, and data to deliver system integration and planning. Provides technical and project direction to communications staff. This level is distinguished from the lower levels by its responsibility to assist management in tactical planning and program development including the definition of problems and new solutions. Employees may deviate from established procedures and practices so long as the results meet standards as established by management and Federal Communications Commission Rules and Regulations. Employees have independence needed to achieve operating objectives, consistent with managerial direction, operating budgets, operating plans and objectives, functional policies and precedents. Management direction establishes expected results. MINIMUM QUALIFICATIONS AND SKILLS Communications Systems Analyst 1 Graduation from an electronic technician program from a recognized school of electronic technology; OR one year of experience installing, maintaining, or repairing communication equipment; OR an equivalent combination of training and experience.

Knowledge and Skills: Knowledge of electronic theory and practices as applied to two-way radio and microwave systems. Knowledge of AM radio theory and practices. Knowledge of solid state electronic theory and diagnostic and repair techniques. Knowledge of digital logic theory and applications. Knowledge of antenna, transmission line, and propagation theory. Knowledge of mathematics as applied to electronics. Knowledge of the Federal Communications Commission rules and regulations. Knowledge pertaining to Public Safety Radio Services, microwave radio services, data, and voice communication systems. Knowledge of and ability to use computers, software applications, and operating systems. Skill in reading and interpreting electronic schematic diagrams. Skill in the use of electronic hand tools and soldering techniques.

Communications Systems Analyst 2 Three years of full-time experience in the installation, operation, and repair of communication equipment; AND possession of Federal Communications Commission General Radio Telephone License, a Technician Certificate issued by the International Association of Radio and Telecommunications Engineers, a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials, or a Technician Certificate issued by the National Association of Business and Education Radio/Personal Communications Industry Association, or an equivalent industrial certification. Note: Graduation as an electronic technician from a recognized school of electronic technology may be substituted for two of the three years of qualifying experience.

Knowledge and Skills (in addition to those listed in level 1): Knowledge in Radio over Internet Protocol (RoiP). Knowledge in analyzing and troubleshooting LAN/WAN network issues.

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Skill in configuring equipment and system operating parameters through use of mobile radio system software and LAN/WAN service software. Skill in computer operation systems, software installation, configuration settings of hardware components, and network settings of a computer and configuration. Skill in the troubleshooting and repair of solid state communications equipment, including microprocessor-based systems. Skill in the repair of printed circuit boards and strip-line circuitry. Skill in solving radio interference and intermodulation problems. Skill in devising and implementing effective solutions for unique and unusual problems in telecommunications systems. Skill in presentation of ideas in direct, understandable language. Skill in preparing clear and concise written reports of technical subject matter.

Communications Systems Analyst 3 Three years of technical and engineering experience as a communications system technician, including testing and design; AND a Bachelor's degree with major coursework (30 quarter or 20 semester hours) in electrical engineering or applied physics; OR three more years of qualifying experience; AND possession of a FCC General Radio Telephone License, a Technician Certificate issued by the International Association of Radio and Telecommunications Engineers, a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials, or a Technician Certificate issued by the National Association of Business and Education Radio/Personal Communications Industry Association or equivalent industrial certification.

Knowledge and Skills (in addition to those listed in level 1 and 2): Knowledge of data communications theory and practice. Knowledge of telephone circuits and systems. Knowledge of microprocessor theory and circuits. Knowledge of business and management principles involved in resource allocation, leadership technique, production methods, and coordination of people and resources. Knowledge of project management principles, processes, and techniques. Knowledge of multiple computer and server operating systems to integrate communication systems. Skill in Radio over Internet Protocol (RoiP). Skill in the analysis of communication needs of users and in the design, development, and implementation of systems to meet those needs. Skill in the engineering of Radio Frequency propagation utilizing Geographic Information Systems data and software. Skill in reading and interpreting electronic schematic diagrams. Skill in solving radio interference and intermodulation problems.

Communications Systems Analyst 4 Five years of progressively complex technical and engineering experience as a communications systems analyst, including project planning and system testing and design; AND a Bachelor's degree with major coursework (30 quarter or 20 semester hours) in electrical engineering or applied physics; OR three more years of qualifying experience; AND possession of a FCC General Radio Telephone License Technician Certificate issued by the International Association of Radio and Telecommunications Engineers, a Radiotelephone Technician Certificate issued by the Association of Public Safety Communications Officials, or a Technician Certificate issued by the National Association of Business and Education Radio/Personal Communications Industry Association or equivalent industrial certification.

Knowledge and Skills (in addition to those listed in level 1 -3): Advanced knowledge of the Federal Communications Commission Rules and Regulations pertaining to Public Safety Radio Services, microwave radio services, data communications, and voice systems. Skill in complex problem solving to identify complex problems and related information to develop and evaluate options and implement solutions.

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Skill in organization and multi-tasking. Skill in active listening to give full attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate. Skill in judgment and decision making to consider the relative costs and benefits of potential actions to choose the most appropriate one.

NOTE: The KNOWLEDGE and SKILLS (KS) are required for initial consideration. Some duties performed by positions in this class may require different KS. No attempt is made to describe every KS required for all positions in these classes. Additional KS requirements will be explained on the recruiting announcement. Adopted: 07/2017