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8/13/2019 Communications Planning for Laguna
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COMMUNICATIONS PLANNING
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What is Communication?
It is a process Ways to convey ideas
It in here that the ideas generated insession 1 will be incorporated as these are
the participants understanding andappreciation on what truly is theimportance of communication
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Elements of communication
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Sender and Receiver
Sender (Ang Nakikipag-usap) Receiver or Audience (Ang Kausap)
Sa pakikipag-usap, ang sender ay nagigingreceiver din dahil ang receiver ay nagiging
sender na rin. Ito ang daloy o cycle ofcommunication.
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What is CommunicationsPlanning?
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Is a written document that describes: what you want to accomplish in the program ways in which those objectives can be
accomplished to whom your program communications will be
addressed
how you will accomplish your objectives how you will measure the results of your
program (evaluation) Basically, this will be the output in this session
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Why is a Communications PlanNeeded?
To inform To build understanding or change
behavior To prevent misunderstandings To present a point of view
To lower barriers between groups andindividuals
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The Process of Drafting aCommunications Plan
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Communication Goals
Purpose: To articulate your intendedaccomplishments in ways that can be
measured.
Effective communication can be crucial to
the success and sustainability of yourMDRRM program by setting appropriateand measurable strategic communication
goals.
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Communication Goals
Support MDRRM program objectives
Help sustain the program Promote systems change
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SMART Goals
Specific Measurable
Attainable Realistic Time-bound
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Set Communication Goals that:
Seek to engage, raise awareness, and
ultimatelychange behavior. Persuade others to take action on your
behalf
Are realistic Can be measured
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Workshop
List down desired communication goalsbased on community-based risk
assessment Prioritize goals
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After prioritizing the goals, transferto the worksheet
What are your
Communication
Goals?
Audience Analysis What are the
messages?
What are the
Channels?Who is your
Target Audience?
What do you
want them to do
to achieve the
goal?
What prevents
your audience
from achieving
the goal?
Goal 1 Audience 1
Audience 2
Audience 3
Audience 4
Goal 2 Audience 1
Audience 2
Audience 3
Audience 4
Goal 3 Audience 1
Audience 2
Audience 3
Audience 4
,
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Identifying the Target Audience
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Audience Identification
Purpose: To identify all potentialintendedsometimes called target
audience segments for eachcommunication goal; to prioritize thoseaudiences and learn as much as possible
about them.
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Audience Identification
List down intended audience per goal Segment audience
Prioritize segmented audience Learn more about intended audience
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WORKSHOP
Listing the Intended Audience accordingto Goals
What are your
Communication Goals?
Audience Analysis What are the messages? What are the Channels?
Who is your Target
Audience?
What do you want them
to do to achieve the
goal?
What prevents your
audience from achieving
the goal?
Goal 1 Audience 1
Audience 2
Audience 3
Audience 4
Goal 2 Audience 1
Audience 2
Audience 3
Audience 4
Goal 3 Audience 1
Audience 2
Audience 3
Audience 4
,
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Audience Segmentation
To create the most effective communicationstrategy, segment your broader intendedaudience into subgroups based on their
needs and valuesex: Residents living near rivers
Residents living near volcanoes (permanentdanger
zone)
Indigenous people
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Prioritize Audience Segments
To help in this process, ask yourself:
Which segment is most likely to give the
support you need? Who needs to be reached first?
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Knowing your Intended
AudienceOnce youve identified and prioritized your
intended audience segments, learn as
much as you can about their values, theirbeliefs and their goals.
What sources of information do theytrust?
Are they aware of your programs work,Are they supportive of it? What parts of your goals for sustainability
align with their concerns?
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Barriers to Communication
Discuss and list down:
What prevents your audience fromachieving the identifiedcommunication goals?
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WORKSHOP
Fill-out the rest of the information in theworksheet
What are your
Communication Goals?
Audience Analysis What are the messages? What are the Channels?
Who is your Target
Audience?
What do you want them
to do to achieve the
goal?
What prevents your
audience from achieving
the goal?
Goal 1 Audience 1
Audience 2
Audience 3
Audience 4
Goal 2 Audience 1
Audience 2
Audience 3
Audience 4
Goal 3 Audience 1
Audience 2
Audience 3
Audience 4
,
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Creating the Messages
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Creating the Messages
Purpose: To develop effective messagesfor your intended audiences and compel
them to think, feel, or act in ways thatsupport your communication goals.
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Effective Messages
Convey the relevance of the MDRRM totheir beliefs and values.
Show the urgency of the program byrelating it to the their needs. Put a face on the issue or program.
Motivate them to think, feel, and act. Use language that is as free of technical,scientific, or bureaucratic jargon aspossible.
Make complete sense to them.
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Types of Messages Awareness Messages
Why talk about the disaster? What are these disasters? What are the causes of these disasters? What are the damages that these disasters can cause?
How can I protect myself? Where can I get more information? Who should I
contact?
How can I get involved?
Action Messages What should I do before/during/after a disaster?
Source: Talking About Disaster: Guide for Standard Messages. Washington, D.C., 2007
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Examples: Awareness Messages
Fiction: Landslides are caused by humanactivities such as logging, road construction,and farming on steep slopes.Facts:Although human activities may causelandslides on unstable slopes, most landslidesare caused by natural forces or events, such asheavy rain and snowmelt, earthquake shaking,volcanic eruptions, and gravity.
Fiction: Landslides are caused by the earthcollapsing into a hole or a void.Facts: Landslides exhibit vertical andhorizontal movement down a slope, and most
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Analysis of the examples
Who is the intended audience? What are the desired effects?
What will be the barriers to achieving thedesired effects?
How will you improve the messages?
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WORKSHOP
Craft the message according to the IntendedAudience
What are your
Communication Goals?
Audience Analysis What are the messages? What are the Channels?
Who is your Target
Audience?
What do you want them
to do to achieve the
goal?
What prevents your
audience from achieving
the goal?
Goal 1 Audience 1
Audience 2
Audience 3
Audience 4
Goal 2 Audience 1
Audience 2
Audience 3
Audience 4
Goal 3 Audience 1
Audience 2
Audience 3
Audience 4
,
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Identifying Channels
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Identifying Channels
Purpose: To identify the most appropriateavenues for delivering your messages toyour intended audiences.
Determining the most effective way(s) to reachyour intended audiences means going back tothe work you did. Refresh your memory: What sources of information do they trust?
Who or what might compel them to take the desiredaction on your behalf?
How would they prefer to get your information?
How and where do your intended audiences spend time?To what civic associations, faithbased groups, or other
organizations do they belong?
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Other Considerations
Appropriate for your goals and intendedaudiences.
Delivered to your intended audiences in atimely manner.
Aligned with your budget and resources.
Tailored to your intended audiencesoverall perceptions on the program
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Channels
1.Mass media2.Community channels
3.Interpersonal communicationa) One-to-one communication
b) Group communication
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WORKSHOP
Identify the channels according to the audience &message
What are your
Communication Goals?
Audience Analysis What are the messages? What are the Channels?
Who is your Target
Audience?
What do you want them
to do to achieve the
goal?
What prevents your
audience from achieving
the goal?
Goal 1 Audience 1
Audience 2
Audience 3
Audience 4
Goal 2 Audience 1
Audience 2
Audience 3
Audience 4
Goal 3 Audience 1
Audience 2
Audience 3
Audience 4
,
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Monitoring, Evaluating andRevising the CommunicationsPlan
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Monitoring, Evaluation andRevision
Purpose: To determine if the plan ismeeting your communication goals and, if
not, to make appropriate and timelymodifications to ensure success.
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Evaluate the effectiveness of yourcommunication plan
Determine which messages are (and are not)resonating with your intended audiences.
Identify the channels, materials, activities,and partnerships that are (and are not)helping you to reach and engage yourintended audiences.
Identify obstacles that you had notanticipated. Identify any NEW intended audiences you
had not recognized when starting this
planning process.
A d d t
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And now you are ready toaccomplish the format
Take your time
Enjoy
Good luck