Communications Planning for Laguna

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    COMMUNICATIONS PLANNING

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    What is Communication?

    It is a process Ways to convey ideas

    It in here that the ideas generated insession 1 will be incorporated as these are

    the participants understanding andappreciation on what truly is theimportance of communication

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    Elements of communication

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    Sender and Receiver

    Sender (Ang Nakikipag-usap) Receiver or Audience (Ang Kausap)

    Sa pakikipag-usap, ang sender ay nagigingreceiver din dahil ang receiver ay nagiging

    sender na rin. Ito ang daloy o cycle ofcommunication.

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    What is CommunicationsPlanning?

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    Is a written document that describes: what you want to accomplish in the program ways in which those objectives can be

    accomplished to whom your program communications will be

    addressed

    how you will accomplish your objectives how you will measure the results of your

    program (evaluation) Basically, this will be the output in this session

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    Why is a Communications PlanNeeded?

    To inform To build understanding or change

    behavior To prevent misunderstandings To present a point of view

    To lower barriers between groups andindividuals

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    The Process of Drafting aCommunications Plan

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    Communication Goals

    Purpose: To articulate your intendedaccomplishments in ways that can be

    measured.

    Effective communication can be crucial to

    the success and sustainability of yourMDRRM program by setting appropriateand measurable strategic communication

    goals.

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    Communication Goals

    Support MDRRM program objectives

    Help sustain the program Promote systems change

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    SMART Goals

    Specific Measurable

    Attainable Realistic Time-bound

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    Set Communication Goals that:

    Seek to engage, raise awareness, and

    ultimatelychange behavior. Persuade others to take action on your

    behalf

    Are realistic Can be measured

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    Workshop

    List down desired communication goalsbased on community-based risk

    assessment Prioritize goals

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    After prioritizing the goals, transferto the worksheet

    What are your

    Communication

    Goals?

    Audience Analysis What are the

    messages?

    What are the

    Channels?Who is your

    Target Audience?

    What do you

    want them to do

    to achieve the

    goal?

    What prevents

    your audience

    from achieving

    the goal?

    Goal 1 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 2 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 3 Audience 1

    Audience 2

    Audience 3

    Audience 4

    ,

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    Identifying the Target Audience

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    Audience Identification

    Purpose: To identify all potentialintendedsometimes called target

    audience segments for eachcommunication goal; to prioritize thoseaudiences and learn as much as possible

    about them.

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    Audience Identification

    List down intended audience per goal Segment audience

    Prioritize segmented audience Learn more about intended audience

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    WORKSHOP

    Listing the Intended Audience accordingto Goals

    What are your

    Communication Goals?

    Audience Analysis What are the messages? What are the Channels?

    Who is your Target

    Audience?

    What do you want them

    to do to achieve the

    goal?

    What prevents your

    audience from achieving

    the goal?

    Goal 1 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 2 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 3 Audience 1

    Audience 2

    Audience 3

    Audience 4

    ,

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    Audience Segmentation

    To create the most effective communicationstrategy, segment your broader intendedaudience into subgroups based on their

    needs and valuesex: Residents living near rivers

    Residents living near volcanoes (permanentdanger

    zone)

    Indigenous people

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    Prioritize Audience Segments

    To help in this process, ask yourself:

    Which segment is most likely to give the

    support you need? Who needs to be reached first?

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    Knowing your Intended

    AudienceOnce youve identified and prioritized your

    intended audience segments, learn as

    much as you can about their values, theirbeliefs and their goals.

    What sources of information do theytrust?

    Are they aware of your programs work,Are they supportive of it? What parts of your goals for sustainability

    align with their concerns?

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    Barriers to Communication

    Discuss and list down:

    What prevents your audience fromachieving the identifiedcommunication goals?

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    WORKSHOP

    Fill-out the rest of the information in theworksheet

    What are your

    Communication Goals?

    Audience Analysis What are the messages? What are the Channels?

    Who is your Target

    Audience?

    What do you want them

    to do to achieve the

    goal?

    What prevents your

    audience from achieving

    the goal?

    Goal 1 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 2 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 3 Audience 1

    Audience 2

    Audience 3

    Audience 4

    ,

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    Creating the Messages

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    Creating the Messages

    Purpose: To develop effective messagesfor your intended audiences and compel

    them to think, feel, or act in ways thatsupport your communication goals.

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    Effective Messages

    Convey the relevance of the MDRRM totheir beliefs and values.

    Show the urgency of the program byrelating it to the their needs. Put a face on the issue or program.

    Motivate them to think, feel, and act. Use language that is as free of technical,scientific, or bureaucratic jargon aspossible.

    Make complete sense to them.

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    Types of Messages Awareness Messages

    Why talk about the disaster? What are these disasters? What are the causes of these disasters? What are the damages that these disasters can cause?

    How can I protect myself? Where can I get more information? Who should I

    contact?

    How can I get involved?

    Action Messages What should I do before/during/after a disaster?

    Source: Talking About Disaster: Guide for Standard Messages. Washington, D.C., 2007

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    Examples: Awareness Messages

    Fiction: Landslides are caused by humanactivities such as logging, road construction,and farming on steep slopes.Facts:Although human activities may causelandslides on unstable slopes, most landslidesare caused by natural forces or events, such asheavy rain and snowmelt, earthquake shaking,volcanic eruptions, and gravity.

    Fiction: Landslides are caused by the earthcollapsing into a hole or a void.Facts: Landslides exhibit vertical andhorizontal movement down a slope, and most

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    Analysis of the examples

    Who is the intended audience? What are the desired effects?

    What will be the barriers to achieving thedesired effects?

    How will you improve the messages?

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    WORKSHOP

    Craft the message according to the IntendedAudience

    What are your

    Communication Goals?

    Audience Analysis What are the messages? What are the Channels?

    Who is your Target

    Audience?

    What do you want them

    to do to achieve the

    goal?

    What prevents your

    audience from achieving

    the goal?

    Goal 1 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 2 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 3 Audience 1

    Audience 2

    Audience 3

    Audience 4

    ,

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    Identifying Channels

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    Identifying Channels

    Purpose: To identify the most appropriateavenues for delivering your messages toyour intended audiences.

    Determining the most effective way(s) to reachyour intended audiences means going back tothe work you did. Refresh your memory: What sources of information do they trust?

    Who or what might compel them to take the desiredaction on your behalf?

    How would they prefer to get your information?

    How and where do your intended audiences spend time?To what civic associations, faithbased groups, or other

    organizations do they belong?

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    Other Considerations

    Appropriate for your goals and intendedaudiences.

    Delivered to your intended audiences in atimely manner.

    Aligned with your budget and resources.

    Tailored to your intended audiencesoverall perceptions on the program

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    Channels

    1.Mass media2.Community channels

    3.Interpersonal communicationa) One-to-one communication

    b) Group communication

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    WORKSHOP

    Identify the channels according to the audience &message

    What are your

    Communication Goals?

    Audience Analysis What are the messages? What are the Channels?

    Who is your Target

    Audience?

    What do you want them

    to do to achieve the

    goal?

    What prevents your

    audience from achieving

    the goal?

    Goal 1 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 2 Audience 1

    Audience 2

    Audience 3

    Audience 4

    Goal 3 Audience 1

    Audience 2

    Audience 3

    Audience 4

    ,

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    Monitoring, Evaluating andRevising the CommunicationsPlan

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    Monitoring, Evaluation andRevision

    Purpose: To determine if the plan ismeeting your communication goals and, if

    not, to make appropriate and timelymodifications to ensure success.

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    Evaluate the effectiveness of yourcommunication plan

    Determine which messages are (and are not)resonating with your intended audiences.

    Identify the channels, materials, activities,and partnerships that are (and are not)helping you to reach and engage yourintended audiences.

    Identify obstacles that you had notanticipated. Identify any NEW intended audiences you

    had not recognized when starting this

    planning process.

    A d d t

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    And now you are ready toaccomplish the format

    Take your time

    Enjoy

    Good luck