LIFEENRICHINGCOMMUNITIES

2020 Annual Report

LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT

MESSAGE FROMSCOTT MCQUINN

Thank you to everyone associated with LEC for staying the course and workingtogether to make a challenging year also a productive year. We look forward tomany more years of forward progress as we continue to grow and improve.

Gratefully,

Scott McQuinnLife Enriching Communities

President/CEOScott McQuinn

To say 2020 was an unusual year would be asignificant understatement. We do not even rememberwhat "business as usual" means. Uncertainty becamethe norm. Zoom meetings became normal, masksbecame accessories and offices became much quieter.

At Life Enriching Communities we strive to keep ourfocus on not only keeping a safe environment, butmoving the organization forward in pursuit of ourvision and mission. Early on we declared that wewould keep focused on thriving instead of justsurviving. We made good progress on our MajorObjectives and Strategic Initiatives.

Thankfully, we were able to welcome ConcordReserve to the LEC family and look forward to abright future as a thriving senior living communityin Westlake, OH. We are very fortunate to have a strong team of dedicated andhigh capacity people that help our organization to continue to thrive even in theface of adversity.

2020 ANNUAL REPORT2020 was a challenging year for many, however, these challenges did not impede thegoodwill and success of the Concord Reserve, Twin Lakes, and Twin Towers campuses.

Twin Towers Responds to COVID

In response to the public health crisis, TwinTowers created Health Care Isolation Centers(HCIC) with the purpose to relieve pressureon hospital systems for post-acute care andprovide support for existing health carepersonnel and resources by delaying oravoiding hospitalization of COVID-19patients. The role of the HCIC was to functionas a quarantine unit to limit exposure to thevirus and monitor signs and symptoms duringa 14-day stay.

Concord Reserve Becomes Part of LEC

This year, Concord Reserve opened its doorsunder the LEC roof and is now acceptingresidents to its 80 newly-added independentliving apartments. The community offers thefull continuum of services including assistedliving, memory support and nursing careservices.

Lennard Court Opens at Twin Lakes

Additionally, Twin Lakes welcomed residentsto Lennard Court, the new Memory SupportAssisted Living community. It offersspecialized services in a supportiveenvironment for those with a diagnosis ofAlzheimer’s or dementia. Lennard Courtprovides assistance with daily housekeeping,social events, and 24/7 nursing services.

Twin Lakes Wins McKnight Tech Award

Twin Lakes won the annual McKnight TechAward in the category of Safety. Twin Lakesreceived recognition for their submission ofimproved safety on campus with the use ofVSTBalance technology. This contestrecognizes providers that use technology toimprove care. Categories include Quality,High Tech/High-Touch, Innovator of the Year,Keep It Super Simple, Safety, and Activities.

Confident Living Expands

Confident Living expanded its serviceofferings by offering Care Coordination as astand-alone product this year. CareCoordination provides 24/7 support from anexperienced healthcare professional for all ofyour wellness needs. Their job is to help younavigate the complicated healthcare systemto get the services you need when you needthem.

LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT

LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT

CONDENSED CONSOLIDATED FINANCIAL STATEMENTSFor the Years Ending December 31 (in thousands of dollars)

Pastoral Care

LIFE ENRICHING COMMUNITIES 2020 ANNUAL REPORT

FINANCIAL HIGHLIGHTS FOR 2020

Donations by PurposeTotal for 2020 $830,000Total for 2019 $1,125,000

2020

2019

2020 & 2019 Operating Expenseby Classification (000's)

$ 58,759 $ 51,914

9,020 8,449

573 520

$ 68,352 $ 60,883

13.2% 13.9%

Program Activities

Non Program Support

Fundraising

Total Expenses

General &Administrative

Expenses as % of TotalExpenses

280

778 584

Independent Living

Assisted Living

Nursing Care

Total Residents & Community MembersServed in 2020

Confident Living Members

Totals

123

375

393

40

151

TwinTowers

TwinLakes

Concord Reserve

1,848

685

219

861

83

Total for 2020 $4,853Total for 2019 $4,651

Uncompensated Ministry Expense(000s)

Cost of healthcare inexcess of

reimbursements

Cost of healthcare inexcess of

reimbursements

BenevolentCare

BenevolentCare

Pastoral Care

32%

62%

6%

2020

2019

31%

62%

7%

Unrestricted 70%

Unrestricted

53%

BenevolentCare

32%

19%

BenevolentCare

CapitalImprovements

1%

Pastoral Care

8%

Pastoral Care4%

Other

6%

Other

4%

CapitalImprovements

3%

2020 2019

12

56

335

403

ACKNOWLED

GEM

ENTS

Board of TrusteesScott BeekenRon Beshear

Life Enriching CommunitiesFoundation Board Chair

Jim BowersoxMike Brandy

Life Enriching CommunitiesBoard Chair

Larry BrueshaberTwin Lakes Board Chair

Doug BurgessConrad Burton

Resident Representative forTwin Towers

Dick DavisDick DusterbergSandra EastBob GardnerRobyn HildalBob IzoTom KahleScott McQuinnDon Neyer

Resident Representative forTwin Lakes

Ken ParchmanTwin Towers Board Chair

Todd SteinbrinkRev. Greg Stover

West OH Conference UMCRepresentative

Dr. Joseph ThorpeJack WildRon Young

LEC Executive Team

Scott McQuinnPresident and CEO

Jim BowersoxVice President, Finance/CFO

Diana GroverChief Compliance Officer

Vicki HickmanExecutive Director, Twin Towers

Dan McManusExecutive Director, LECFoundation

Bruce McNabbExecutive Director, Concord Reserve

Sharon MenkeSenior Director Marketing andPublic Relations

Lisa ZimmersExecutive Director, Twin Lakes