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Confidant, Comrade, Confidant, Comrade, or Coach? or Coach? Exploring and Establishing Exploring and Establishing Boundaries for Volunteers Boundaries for Volunteers ___________________________________________________ ___________________________________________________ Notre Dame – AmeriCorps Notre Dame – AmeriCorps ● 403 Markland Avenue 403 Markland Avenue Baltimore MD Baltimore MD 21212 21212 410 – 532 – 6864 x20 410 – 532 – 6864 x20 [email protected] [email protected]

Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

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Page 1: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Confidant, Comrade, Confidant, Comrade, or Coach?or Coach?

Exploring and Establishing Exploring and Establishing Boundaries for VolunteersBoundaries for Volunteers

______________________________________________________________________________________________________Notre Dame – AmeriCorps Notre Dame – AmeriCorps ●● 403 Markland Avenue 403 Markland Avenue ● ● Baltimore MD 21212 Baltimore MD 21212

410 – 532 – 6864 x20 410 – 532 – 6864 x20 ●● [email protected] [email protected]

Page 2: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

ObjectivesObjectives

Explore what it means to have BoundariesExplore what it means to have Boundaries Boundaries within the Volunteer RoleBoundaries within the Volunteer Role How to Set Limits and a Positive ModelHow to Set Limits and a Positive Model “ “Coach (Coach (insert your name here!insert your name here!)”)” To Coach is to ServeTo Coach is to Serve Review Ideas and Tips Review Ideas and Tips Group CoachingGroup Coaching

Page 3: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

What is a Boundary?What is a Boundary?

Determines limitsDetermines limits

Greatest possible degreeGreatest possible degree

Dividing line between two extremesDividing line between two extremes

Perimeter – circular Perimeter – circular

Refers to concepts:Refers to concepts:Appropriate vs. InappropriateAppropriate vs. Inappropriate

From Linda Graff and Associates, Inc. www.lindagraff.ca

Page 4: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

What What DoesDoes a Volunteer Do? a Volunteer Do?

What is expected of a volunteer?What is expected of a volunteer?

What are the responsibilities of a What are the responsibilities of a volunteer?volunteer?

What is stated in the Program What is stated in the Program Guidelines?Guidelines?

Peoples’ Perceptions vs. Position Description

Page 5: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

For those serving as Tutors, For those serving as Tutors, Teachers’ Assistants, Teachers’ Assistants,

and High School Workshop Leaders:and High School Workshop Leaders:

What Would You Do …What Would You Do …

If a student at your site were to give you If a student at your site were to give you a gift?a gift?

If a student at your site were to ask for If a student at your site were to ask for your home phone number?your home phone number?

If a student or staff member at your site If a student or staff member at your site were to become suddenly ill?were to become suddenly ill?

Page 6: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

For those working with For those working with Adults Learners and Clients:Adults Learners and Clients:

What Would You Do …What Would You Do …

If, while out with your friends, you happen to If, while out with your friends, you happen to run into your adult learner/client?run into your adult learner/client?

If your learner/client asks you to meet for coffee?If your learner/client asks you to meet for coffee?

If your learner/client asks you to meet for a drink?If your learner/client asks you to meet for a drink?

Page 7: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

What can go wrong What can go wrong

if we don’t think if we don’t think

about boundaries?about boundaries?

Page 8: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

5 Factors for Boundary Building5 Factors for Boundary Building

Culture of the service siteCulture of the service site Nature of the volunteer’s workNature of the volunteer’s work Vulnerability of those being servedVulnerability of those being served Degree of access granted to the volunteerDegree of access granted to the volunteer Degree of power and authority granted toDegree of power and authority granted to

the volunteerthe volunteer

From Linda Graff and Associates, Inc. www.lindagraff.ca

Page 9: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

How Do We Establish Boundaries?How Do We Establish Boundaries?

Boundaries around the PositionBoundaries around the Position

Boundaries around RelationshipsBoundaries around Relationships

o What questions do you have about the What questions do you have about the

boundaries of your volunteer role?boundaries of your volunteer role?o Who can answer them?Who can answer them?

Partnering Site Supervisor Member Contract and

Enrollment Info.

From Linda Graff and Associates, Inc. www.lindagraff.ca

Page 10: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

““Coach”Coach”((insert your name here!insert your name here!))

Page 11: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Goals of “Coaching”Goals of “Coaching”

Be of ServiceBe of Service

Focus on Coachee’s NeedsFocus on Coachee’s Needs

Foster Mutual ResponsibilityFoster Mutual Responsibility

Be RespectfulBe Respectful

Engage in Deep ListeningEngage in Deep Listening

Seek Cultural CompetenceSeek Cultural Competence

Be Coachee CenteredBe Coachee Centered

Page 12: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

PowerPower ofof 33

PresencePresenceBe ThereBe There

PerspectivePerspectiveOffer DirectionOffer Direction

Powerful ConversationsPowerful ConversationsInquire and EngageInquire and Engage

Page 13: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Group Coaching Exercise #1Group Coaching Exercise #1

Your brand new learner has shown up for her Your brand new learner has shown up for her first tutoring session. The teacher sent her first tutoring session. The teacher sent her

to work with you because she was also to work with you because she was also disrupting the class. disrupting the class.

When she arrives at your classroom, When she arrives at your classroom,

she plops down in a chair, and she plops down in a chair, and

slams her books down on her desk.slams her books down on her desk.How do you begin?

Page 14: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Group Coaching Exercise #2Group Coaching Exercise #2

One of your high school students has been One of your high school students has been having a tough time paying attention to the having a tough time paying attention to the

workshops you lead every Wednesday after workshops you lead every Wednesday after school. Recently, he’s become more school. Recently, he’s become more

disruptive to others in the room. Today, he disruptive to others in the room. Today, he arrived, sat back in his chair, and made arrived, sat back in his chair, and made

jokes during the presentation.jokes during the presentation.

How do you address this problem?How do you address this problem?Helpful Resource: The Behavior Leader ContractHelpful Resource: The Behavior Leader Contract

Page 15: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Group Coaching Exercise #3Group Coaching Exercise #3

A very young student in your classroom is A very young student in your classroom is having trouble staying awake during class. having trouble staying awake during class. She usually has her head on her desk or is She usually has her head on her desk or is

lying on the floor and will not remain in lying on the floor and will not remain in her seat. The teacher has asked you her seat. The teacher has asked you

to pay special attention to her to pay special attention to her and encourage her to cooperate. and encourage her to cooperate.

What are your options?What are your options?

Page 16: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

Wrap UpWrap Up

Explored BoundariesExplored Boundaries Began Establishing BoundariesBegan Establishing Boundaries Coach!Coach! The Coaching Model and QuestionsThe Coaching Model and Questions The Power of 3The Power of 3 Group CoachingGroup Coaching The Behavior Leader ContractThe Behavior Leader Contract “ “In the Service of Life”In the Service of Life”

Page 17: Confidant, Comrade, or Coach? Exploring and Establishing Boundaries for Volunteers ___________________________________________________ Notre Dame – AmeriCorps

ResourcesResources

Glenn, Janis and Jackie Jordan-Davis, TASC. “Power of Three: Critical Glenn, Janis and Jackie Jordan-Davis, TASC. “Power of Three: Critical Components of Coaching.” From the Management Coaching Components of Coaching.” From the Management Coaching Curriculum. n.d. Curriculum. n.d.

Graff, Linda L. “Exploring Boundaries: Establishing Position and Graff, Linda L. “Exploring Boundaries: Establishing Position and Relationship Boundaries for Volunteers – A Workshop for Managers of Relationship Boundaries for Volunteers – A Workshop for Managers of VolunteersVolunteers.”.” National Conference on Service and Volunteering. National Conference on Service and Volunteering. Corporation for National and Community Service, Seattle, WA. July Corporation for National and Community Service, Seattle, WA. July 2006.2006.

National Service Leadership Institute. “Examples of Coaching Questions.” National Service Leadership Institute. “Examples of Coaching Questions.” Deepening Leadership in Ourselves and Others: 6-7. 2002.Deepening Leadership in Ourselves and Others: 6-7. 2002.

Remen, Rachel Naomi. “In the Service of Life.” Remen, Rachel Naomi. “In the Service of Life.” Noetic Sciences ReviewNoetic Sciences Review. . Spring 1996: 24. April 2002. Spring 1996: 24. April 2002. <http://www.noetic.org/publications/review/issue37/r37_Remen.html><http://www.noetic.org/publications/review/issue37/r37_Remen.html>

White, Lindsay. “The Behavior Leader Contract.” Washington: Sound White, Lindsay. “The Behavior Leader Contract.” Washington: Sound Youth AmeriCorps*VISTA, 2002-2003.Youth AmeriCorps*VISTA, 2002-2003.