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Confidant, Comrade, Confidant, Comrade, or Coach?or Coach?
Exploring and Establishing Exploring and Establishing Boundaries for VolunteersBoundaries for Volunteers
______________________________________________________________________________________________________Notre Dame – AmeriCorps Notre Dame – AmeriCorps ●● 403 Markland Avenue 403 Markland Avenue ● ● Baltimore MD 21212 Baltimore MD 21212
410 – 532 – 6864 x20 410 – 532 – 6864 x20 ●● [email protected] [email protected]
ObjectivesObjectives
Explore what it means to have BoundariesExplore what it means to have Boundaries Boundaries within the Volunteer RoleBoundaries within the Volunteer Role How to Set Limits and a Positive ModelHow to Set Limits and a Positive Model “ “Coach (Coach (insert your name here!insert your name here!)”)” To Coach is to ServeTo Coach is to Serve Review Ideas and Tips Review Ideas and Tips Group CoachingGroup Coaching
What is a Boundary?What is a Boundary?
Determines limitsDetermines limits
Greatest possible degreeGreatest possible degree
Dividing line between two extremesDividing line between two extremes
Perimeter – circular Perimeter – circular
Refers to concepts:Refers to concepts:Appropriate vs. InappropriateAppropriate vs. Inappropriate
From Linda Graff and Associates, Inc. www.lindagraff.ca
What What DoesDoes a Volunteer Do? a Volunteer Do?
What is expected of a volunteer?What is expected of a volunteer?
What are the responsibilities of a What are the responsibilities of a volunteer?volunteer?
What is stated in the Program What is stated in the Program Guidelines?Guidelines?
Peoples’ Perceptions vs. Position Description
For those serving as Tutors, For those serving as Tutors, Teachers’ Assistants, Teachers’ Assistants,
and High School Workshop Leaders:and High School Workshop Leaders:
What Would You Do …What Would You Do …
If a student at your site were to give you If a student at your site were to give you a gift?a gift?
If a student at your site were to ask for If a student at your site were to ask for your home phone number?your home phone number?
If a student or staff member at your site If a student or staff member at your site were to become suddenly ill?were to become suddenly ill?
For those working with For those working with Adults Learners and Clients:Adults Learners and Clients:
What Would You Do …What Would You Do …
If, while out with your friends, you happen to If, while out with your friends, you happen to run into your adult learner/client?run into your adult learner/client?
If your learner/client asks you to meet for coffee?If your learner/client asks you to meet for coffee?
If your learner/client asks you to meet for a drink?If your learner/client asks you to meet for a drink?
What can go wrong What can go wrong
if we don’t think if we don’t think
about boundaries?about boundaries?
5 Factors for Boundary Building5 Factors for Boundary Building
Culture of the service siteCulture of the service site Nature of the volunteer’s workNature of the volunteer’s work Vulnerability of those being servedVulnerability of those being served Degree of access granted to the volunteerDegree of access granted to the volunteer Degree of power and authority granted toDegree of power and authority granted to
the volunteerthe volunteer
From Linda Graff and Associates, Inc. www.lindagraff.ca
How Do We Establish Boundaries?How Do We Establish Boundaries?
Boundaries around the PositionBoundaries around the Position
Boundaries around RelationshipsBoundaries around Relationships
o What questions do you have about the What questions do you have about the
boundaries of your volunteer role?boundaries of your volunteer role?o Who can answer them?Who can answer them?
Partnering Site Supervisor Member Contract and
Enrollment Info.
From Linda Graff and Associates, Inc. www.lindagraff.ca
““Coach”Coach”((insert your name here!insert your name here!))
Goals of “Coaching”Goals of “Coaching”
Be of ServiceBe of Service
Focus on Coachee’s NeedsFocus on Coachee’s Needs
Foster Mutual ResponsibilityFoster Mutual Responsibility
Be RespectfulBe Respectful
Engage in Deep ListeningEngage in Deep Listening
Seek Cultural CompetenceSeek Cultural Competence
Be Coachee CenteredBe Coachee Centered
PowerPower ofof 33
PresencePresenceBe ThereBe There
PerspectivePerspectiveOffer DirectionOffer Direction
Powerful ConversationsPowerful ConversationsInquire and EngageInquire and Engage
Group Coaching Exercise #1Group Coaching Exercise #1
Your brand new learner has shown up for her Your brand new learner has shown up for her first tutoring session. The teacher sent her first tutoring session. The teacher sent her
to work with you because she was also to work with you because she was also disrupting the class. disrupting the class.
When she arrives at your classroom, When she arrives at your classroom,
she plops down in a chair, and she plops down in a chair, and
slams her books down on her desk.slams her books down on her desk.How do you begin?
Group Coaching Exercise #2Group Coaching Exercise #2
One of your high school students has been One of your high school students has been having a tough time paying attention to the having a tough time paying attention to the
workshops you lead every Wednesday after workshops you lead every Wednesday after school. Recently, he’s become more school. Recently, he’s become more
disruptive to others in the room. Today, he disruptive to others in the room. Today, he arrived, sat back in his chair, and made arrived, sat back in his chair, and made
jokes during the presentation.jokes during the presentation.
How do you address this problem?How do you address this problem?Helpful Resource: The Behavior Leader ContractHelpful Resource: The Behavior Leader Contract
Group Coaching Exercise #3Group Coaching Exercise #3
A very young student in your classroom is A very young student in your classroom is having trouble staying awake during class. having trouble staying awake during class. She usually has her head on her desk or is She usually has her head on her desk or is
lying on the floor and will not remain in lying on the floor and will not remain in her seat. The teacher has asked you her seat. The teacher has asked you
to pay special attention to her to pay special attention to her and encourage her to cooperate. and encourage her to cooperate.
What are your options?What are your options?
Wrap UpWrap Up
Explored BoundariesExplored Boundaries Began Establishing BoundariesBegan Establishing Boundaries Coach!Coach! The Coaching Model and QuestionsThe Coaching Model and Questions The Power of 3The Power of 3 Group CoachingGroup Coaching The Behavior Leader ContractThe Behavior Leader Contract “ “In the Service of Life”In the Service of Life”
ResourcesResources
Glenn, Janis and Jackie Jordan-Davis, TASC. “Power of Three: Critical Glenn, Janis and Jackie Jordan-Davis, TASC. “Power of Three: Critical Components of Coaching.” From the Management Coaching Components of Coaching.” From the Management Coaching Curriculum. n.d. Curriculum. n.d.
Graff, Linda L. “Exploring Boundaries: Establishing Position and Graff, Linda L. “Exploring Boundaries: Establishing Position and Relationship Boundaries for Volunteers – A Workshop for Managers of Relationship Boundaries for Volunteers – A Workshop for Managers of VolunteersVolunteers.”.” National Conference on Service and Volunteering. National Conference on Service and Volunteering. Corporation for National and Community Service, Seattle, WA. July Corporation for National and Community Service, Seattle, WA. July 2006.2006.
National Service Leadership Institute. “Examples of Coaching Questions.” National Service Leadership Institute. “Examples of Coaching Questions.” Deepening Leadership in Ourselves and Others: 6-7. 2002.Deepening Leadership in Ourselves and Others: 6-7. 2002.
Remen, Rachel Naomi. “In the Service of Life.” Remen, Rachel Naomi. “In the Service of Life.” Noetic Sciences ReviewNoetic Sciences Review. . Spring 1996: 24. April 2002. Spring 1996: 24. April 2002. <http://www.noetic.org/publications/review/issue37/r37_Remen.html><http://www.noetic.org/publications/review/issue37/r37_Remen.html>
White, Lindsay. “The Behavior Leader Contract.” Washington: Sound White, Lindsay. “The Behavior Leader Contract.” Washington: Sound Youth AmeriCorps*VISTA, 2002-2003.Youth AmeriCorps*VISTA, 2002-2003.