Construction Claims

By Raya Jaber

Tasnim Bany Jaber Tala Aydi

Supervisor: Eng. Mohammad

abu neama

Outline

Introduction

Managing construction projects with standards and

specifications plays a fundamental role in construction

projects.

Expectations of parties may be disappointing and disputes

may arise at any time between the first bid and the last bill

of the project.

Definition

construction claims are defined as a request

from one party to another for adjustment

because of change under the contract

terms.

Parties involved in construction claims are,

owner, contractor and designer.

Resolve Construction Claims

Statement of the problem

Construction projects in Palestine suffer from many

problems, which result in extension beyond

budget and time. Because of these problems,

construction claims occur.

In this project, an identification of the most

important causes of construction claims were

determined in order to avoid them.

Project objectives

• Determination of the impact of claims on

construction which are time, cost and quality in

Palestine.

• Identification of the party that is responsible for

each cause.

• Identification the most important causes of issuing

construction claims in Palestine.

Methodology

Data Analysis

In order to achieve the project objectives,

data was collected and analyzed using

likert scale and Microsoft Office Excel.

Questionnaire

• Questionnaire template was prepared as

a part of this research and distributed

over two parties, owner and contractor.

• The questionnaire consists of three

sections, each section aims to gather

different information.

Questionnaire• Pilot test

It is a preliminary study conducted in order

to evaluate questionnaire template to get a

final, error-free, and clear template.

• Ways to send questionnaires

1.E-mail.

2. Transmission by hand.

Contractors’ sample

Data was analyzed from each party’s point of view

From this figure, it is

shown that only 58%

of respondent have

responded.

Work experience

Because of high level of

experience it is expected that

the data will be more accurate

and reliable.

Classification of contractor company

Most of contractors

companies in Nablus

are classified from

first to third degree

Average number of issuing

Impact of issuing claims on the project

Increase in the cost

of the project to the

owner has the

greatest impact, and

the second impact is

delay in completion

the project.

common way to solve claims

Negotiation method

is considered as a

cheap and saves

time.

Identifying the responsible for each cause

• Data was analyzed and each cause was

allocated for the party who is responsible for it.

• In this part of questionnaire, the weighted stake

(measured by no. of ticks) of each cause was

calculated and allocation made to the party with

the highest weight that is 33% or more.

Causes of claims and the degree of occurrence

Causes of claims and the degree of occurrence cont.

Causes of claims and the degree of occurrence cont

Conclusion

• In conclusion, there is a significant

difference perspectives between both

owner and contractor.

• This is because an owner expects that the

project will be completed within its

established schedule and within its cost.

Conclusion

• However, a contractor try to complete the

project though there is always a probability

of obstacles facing any project naturally.

Recommendation

The designer should prepare

Recommendation

• Employ qualified engineers

• Give authority to approve the drawings

and samples.

• Make sure that the fund is available

Tender is ready

Recommendation

• Check all site conditions, especially the

soil reports.

• Make sure that the specification of

materials that needed are clear

• Clear bill of quantities and specification.

Hope you enjoy our presentation, and if

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