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Consumer Guide

Consumer Guide - Chris Naples | Creative Manager | San

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Page 1: Consumer Guide - Chris Naples | Creative Manager | San

Consumer Guide

Page 2: Consumer Guide - Chris Naples | Creative Manager | San

Alaska’s Smartest 3G Network

At Alaska Communications’SM we understand that size is nothing

without smarts. Just like today’s mobile devices’ our 3G coverage is becoming more dynamic ev ery day. That’s why we put our extensive network to work for you—with coverage that goes from the North Slope to Miami and performance that comes from constantly upgrading and investing in our network. After all’ a Smartphone is only as sm art as its network.

Page 3: Consumer Guide - Chris Naples | Creative Manager | San

Interior

Southcentral

North Slope

Southeast

Nome

Kotzebue ChatanikaFairbanks Fox

North Pole

Delta Junction

Tok

GlennallenKennicott

McCarthy

Kodiak

Homer

Soldotna SewardWhittierKenai

Anchorage Eagle RiverBig Lake Palmer

Wasilla

Talkeetna

Valdez

KennyLake

ChitinaCordova

Cantwell

Deadhorse

Prudhoe BayKuparukAlpine

Barrow

Oooguruk

Skagway

CraigKetchikan

KlawockThorne Bay

Wrangell

PetersburgKakeSitka

HoonahJuneau

Gustavus

Haines

North Slope

Skagway

Craig

KetchikanKlawock

Thorne Bay

Wrangell

PetersburgKakeSitka

Hoonah

JuneauGustavus

Haines

Chatanika

FairbanksFoxNorth Pole

Delta JunctionTok

GlennallenKennicott

McCarthy

Kodiak

Homer

SoldotnaSeward

WhittierKenai

AnchorageEagle RiverBig Lake

PalmerWasilla

Talkeetna

Valdez

KennyLake Chitina

Cordova

Cantwell

Southcentral/Interior

Skagway

Craig

KetchikanKlawock

Thorne Bay

WrangellPetersburg

KakeSitka

HoonahJuneau

Gustavus

Haines

Chatanika

FairbanksFoxNorth Pole

Delta JunctionTok

Glennallen

Kennicott

McCarthy

Kodiak

HomerSoldotna

SewardWhittier

KenaiAnchorage

Eagle RiverBig Lake

PalmerWasillaTalkeetna

Valdez

KennyLake Chitina

Cordova

Cantwell

Southeast

Nationwide Coverage Map

Coverage depicted on map is approximate and may not be available at all times in all areas shown. Equipment, topography and environment affect service.

Prepaid CoverageCoverage area applies to postpaid and prepaid service. Alaska CommunicationsSM Prepaid customers will incur a 30¢ per minute roaming fee for all calls originating from Cordova, Kennicott, McCarthy, Kotzebue, Copper Valley, Canada and the Lower 49. Prepaid service may not work when roaming in certain areas.

Alaska and NationwideCoverage

Voice + Texting – Voice Calls – Text Messaging

Voice + Enhanced Services – 1xRTT data services – Access the Internet, email, attachments

and thousands of apps at 2.5G speed – Text / Picture / Video Messaging

Voice + Mobile Broadband – EVDO Rev A data services – Access the Internet, email, attachments

and thousands of apps at 3G speed – Text / Picture / Video Messaging

No Coverage

Page 4: Consumer Guide - Chris Naples | Creative Manager | San

Android LifeMake the most of your Android™ Smartphone by accessing the web’ email’ your social networks and thousands of apps on a plan specifically created for your Android device.

Android FeaturesAll the features you need and all the ones you want.

Totally customizableDesign the best phone for YOU, by customizing multiple homescreens with your favorite apps, info and entertainment.

Built-in Google appsGet one-touch access to Google Search™, Google Maps™, Gmail™ and YouTube™. All your Google accounts are instantly synced, including your calendar, e-mail and contacts.

Email and Microsoft Outlook® integrationA single app supports your inboxes, including corporate and personal email accounts. You can even get full Outlook integrationsupport, which syncs your email, calendar, and contacts.

BatteryEnjoy a long battery life with plenty of talk time. You can remove the battery and swap it out if you ever need to.

App StoreAndroid Market provides direct access to thousands of app's.Because Android app's have access to more of the device’scapabilities, they provide unprecedented levels of customization and integration.

MultitaskingRun several apps simultaneously, switch between them and at the same time you will be notified when something new occurs in one of them.

Find out more about Android Life at alaskacommunications.com or call 800.808.8083

*Requires new two-year contract. Available for Android phones only.Android Family Life can only be shared with Android phones. Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Your Android Life • Access to Thousands of Apps• Unlimited Nationwide Talk• Data: Web & Email• Unlimited Text

• Access to Thousands of Apps• Unlimited Nationwide Talk• Data: Web & Email• Unlimited Text

$99*/month

$18 8 */month + $79 + $79 + $79

Your Android Family Life

$188 first 2 Androids then just $79 for each additional Android!Applies only to Android Family Life Plan.

Page 5: Consumer Guide - Chris Naples | Creative Manager | San

Alaska IndividualMinutes Monthly Rate* Additional Minutes

400 $3499 39¢

Unlimited $5499 Included*Prices reflect monthly recurring voice charges for one line of service.

Alaska FamilyMinutes Monthly Rate** Additional Minutes

500 $4899 39¢

1000 $5899 39¢

**Prices reflect monthly recurring voice charges for two lines of service. Minutes are shared between all lines onthe family plan.

Share Existing Family Minutes with up to 3 additional lines on your family plan.

$999 per line

Alaska Plans Free Nights & WeekendsNights are 9pm – 6am Monday – FridayWeekends are 9pm Friday – 6am Monday

Free Mobile-To-Mobile CallingBetween Alaska CommunicationsSM customers while both are on theAlaska Communications In-State Network

Page 6: Consumer Guide - Chris Naples | Creative Manager | San

Nationwide Plans Free Nights & WeekendsNights are 9pm – 6am Monday – FridayWeekends are 9pm Friday – 6am Monday

Free Mobile-To-Mobile CallingBetween Alaska CommunicationsSM customers while both are on the Alaska Communications In-State Network

No Roaming or Long Distance ChargesAnywhere in Alaska, the U.S. or Canada

Nationwide IndividualMinutes Monthly Rate* Additional Minutes

450 $3999 45¢

900 $5999 40¢

Unlimited $6999 Included*Prices reflect monthly recurring charges for one line of service.

Nationwide FamilyMinutes Monthly Rate** Additional Minutes

550 $5999 45¢

700 $6999 45¢

1400 $8999 40¢

2100 $10999 35¢

Unlimited $11999 Included**Prices reflect monthly recurring charges for two lines of service. Minutes are shared between all lines on the family plan.

Share Existing Minutes with up to 3 additional lines on your family plan.

$999 per line with 550 to 2100 Minute Family Plans

$4999 per line with Unlimited Minutes Family Plan

Page 7: Consumer Guide - Chris Naples | Creative Manager | San

Mobile Broadband PlanGet high-speed internet and data access when and where you need itwith one of our Mobile Broadband devices.

5 GB Maximum $5999 per month

• Internet and email access throughout Alaska, the U.S. and Canada both On Network and Off Network

• Typical download speed 800 Kbps to 1 Mbps• Upload speeds average 250–400 Kbps

2 year contract required. Mobile Internet device sold separately. You are considered Off Network when using yourAlaska Communications Mobile Broadband device on a Roaming Partner Network in Alaska, the Lower 49 and Canada. In-State Off Network areas include, but are not limited to: Cordova, Kennicott, McCarthy, Kotzebue, and Copper Valley. Subject to limitations described in Alaska Communications Wireless Data Acceptable Use Policy.

Mobile BroadbandCoverage and speed to keep you connected in more places thanyou ever imagined.

Approximate Data Usage ExamplesApplication Approx Size

Email (1 text page without attachments) 3 KBWord Document (5 text pages) 70 KBTypical Web Page Lookup 300 KBLow Resolution Digital Photo 500 KBPowerPoint Presentation (20 pages text & light graphics) 3 MB

The above examples are estimates, based on approximate size assumptions. Actual file sizes and user experience will vary.

Page 8: Consumer Guide - Chris Naples | Creative Manager | San

Add-Ons Feature Monthly Cost

Texting*

Send and receive unlimited text messages.

$6 per line $20 per family

Mobile Web + Messaging**

Internet access with Mobile Web, BREW™ access, unlimited text, picture and video messaging.

$15 per line$29 per family

Data + Messaging for Smartphones†

Email, Web, Instant Messaging, view attachments, access to thousands of Applications, unlimited text, picture and video messaging.

$40 per line

Premium Nights & Weekends Nights are 7pm – 7am Monday – Friday Weekends are 7pm Friday – 7am Monday(Already included in Unlimited plans)

$699 per line

*Texting plan required with purchase of a texting phone. **Mobile Web + Messaging plan required with purchase of a social networking phone. †Data + Messaging for Smartphones plan required with purchase of a Smartphone. Prices listed for Family add-ons include features for all phones on a Family plan (up to 5). Subject to limitations described in Alaska Communications Wireless Data Acceptable Use Policy.

Protect Your InvestmentService Monthly Cost

Handset insuranceAvailable only on new handset purchases. Non-refundable deductible applies.

$499 per phone

Prepaid PlansOne Time Max Length Basic EnhancedRate of Service Features Features$25 30 Days up to 120 mins. up to 86 mins.$50 90 Days up to 294 mins. up to 227 mins.$75 90 Days up to 500 mins. up to 417 mins.$100+ 1 Year up to 769 mins. up to 667 mins.Expiration date is reached once you meet the maximum days of service or a $0 balance.

Basic Features: Caller ID, 3-Way Calling, Call Waiting, Voice Mail, International Dialing Capabilities

Enhanced Features: Includes Basic Features, plus:Unlimited Text Messaging, Unlimited Picture Messaging, Mobile Web Access

Adding Minutes is EasyPHONE Call #ADD or 1-800-808-8083ONLINE alaskacommunications.com/prepaidIN STORE For participating locations, visit alaskacommunications.com

Add-OnsNeed a little more in your plan?Consider this your menu for mobility.

PrepaidNo contracts! No credit checks!No commitment!

Page 9: Consumer Guide - Chris Naples | Creative Manager | San

www.alaskacommunications.com

COVERAGE MAPS: General Terms: Maps are not a guarantee of coverage and may contain areas with no service. Maps reflect a depiction of predicted and approximate wireless coverage of the Alaska Communications Wireless Network and the network of other carriers. The coverage areas shown do not guarantee service availability, and may include locations with limited or no coverage. Even within a coverage area, there are many factors, including a customer’s equipment, terrain, and proximity to buildings, foliage, and weather that may impact service. Some of the coverage area includes networks run by other carriers; some of the coverage depicted is based on their information and public sources and Alaska Communications cannot ensure its accuracy. Roaming charges will apply in Canada and Lower 49 coverage area unless you subscribe to an Alaska Communications Nationwide Plan. Voice + Texting Coverage: Voice and text messaging coverage only available in areas indicated and for devices with these capabilities. Voice + Enhanced Services Coverage: Text, picture and video messaging and 1xRTT data services coverage available in areas indicated and for devices with these capabilities. 1xRTT data service provides users with typical speeds of 60 – 80 Kbps, capable of bursts up to 144 Kpbs. Actual speeds and coverage may vary. Voice + Mobile Broadband Coverage: Text, picture and video messaging and EVDO Rev A data services coverage available in areas indicated and for devices with these capabilities. EVDO Rev A provides users with typical download speeds of 800 Kbps – 1 Mbps, capable of bursts up to 3.1 Mbps. Typical upload speeds of 250 – 400 Kbps, capable of bursts up to 1.8 Mbps. When EVDO service is not available within the indicated coverage area, access at 1xRTT speeds is provided. Actual speeds and coverage may vary. Prepaid Coverage: Alaska Communications Prepaid customers will incur a 30¢ per minute roaming fee for all calls originating from Cordova, Kennicott, McCarthy, Kotzebue, Copper Valley, Canada and the Lower 49. Prepaid coverage may not work when roaming in certain areas. NATIONWIDE PLANS: All Pricing: Limited time offers; subject to change. Taxes and fees additional. Rates apply only to services used and calls originating and received within the U.S. or Canada (unless stated otherwise). Rates include voicemail, caller ID, call waiting, call forwarding and three-way calling at no additional charge. Plans exclude international calls (outside the U.S. and Canada), multi-party conference calls, 900 number calls, directory assistance and calling card operator services. Not all features or plans available on all devices. Nationwide Service: Includes Lower 49 and Canada. Nationwide service does not include the U.S. Territories: Guam, Puerto Rico and the U.S. Virgin Islands or any other U.S. Holdings. ALASKA PLANS: All Pricing: Limited time offers; subject to change. Taxes and fees additional. Rates include voicemail, caller ID, call waiting, call forwarding and three-way calling at no additional charge. Not all features or plans available on all devices. 400 – 1000 Minute Alaska Plans: Monthly pricing based on plan and features selected. Overage, roaming and long distance minutes are subject to additional charges. Unlimited Alaska Plan: Excludes calls outside Alaska. An average of 90% of your in-state originating minutes must be placed within the Alaska Communications Wireless network footprint and an average of no more than 10% of your in-state call volume may originate on an in-state roaming partner’s network. Out-of-state roaming calls are excluded from this 90/10 count and additional charges may apply. GENERAL TERMS: Credit approval, $35 per line activation fee and two-year agreement may be required. Nights & Weekends: Nights are 9:00 p.m. to 6:00 a.m. Monday – Friday. Weekends are 9:00 p.m. Friday to 6:00 a.m. Monday. Based on start time of call and the time zone from which the call originates. Different terms apply to Prepaid plans. Premium Nights & Weekends: Extends your unlimited night minutes to 7:00 p.m. to 7:00 a.m. Monday – Friday and extends your unlimited weekend minutes to 7:00 p.m. Friday to 7:00 a.m. Monday. Based on start time of call and the time zone from which the call originates. Mobile-to-Mobile: Calls that are directly dialed between Alaska Communications Wireless customer devices while both are on the Alaska Communications in-state network (and not roaming on any domestic or international networks). Texting & Messaging Plans: Length/size of messages may be limited. Texting plan includes all incoming and outgoing text messages for phones with this capability. Alaska Communications customers who do not subscribe to a Texting plan will not be charged for incoming text messages but will be charged 20¢ for each outgoing text message. Messaging plans include all incoming and outgoing text, picture and video messages for phones with these capabilities. Alaska Communications customers who do not subscribe to a Messaging plan will not have the capability to send or receive picture or video messages. Data Usage: Data usage subject to limitations in Alaska Communications Wireless Data Acceptable Use Policy. Visit www.alaskacommunications.com/Personal/Internet/Internet-Policies.aspx for more information. Roaming & Long Distance Charges: No roaming or long distance charges will be incurred for calls originating in Alaska, the U.S. or Canada when you subscribe to an Alaska Communications Nationwide plan. Alaska Communications Terms and Conditions: Visit www.alaskacommunications.com for more information. MOBILE BROADBAND: All Pricing: Limited time offer; subject to change. Taxes and fees additional. 2-year contract and $35 one-time service activation fee required. Mobile Broadband device sold separately. Rates include in-state data services and data roaming services in the Lower 49, Canada and certain locations in Alaska. Roaming charges do not apply. Data Speeds: Alaska Communications Mobile Rev 0 provides Internet access at EVDO and 1xRTT speeds. EVDO Rev A provides users with typical download speeds of 800 Kbps – 1 Mbps, capable of bursts up to 3.1 Mbps. 1xRTT provides users with typical download speeds of 60 – 80 Kbps, capable of bursts up to 144 Kbps. When EVDO is not available, access at 1xRTT speeds is provided. With both EVDO and 1xRTT, actual speed may vary. Data Usage: Mobile Broadband and data usage subject to limitations in Alaska Communications Wireless Data Acceptable Use Policy. If Alaska Communications determines that data usage patterns on a customer’s data plan are inconsistent with normal applications then Alaska Communications may immediately suspend, restrict, or cancel wireless data service without any prior notice. Visit www.alaskacommunications.com/Personal/Internet/Internet-Policies.aspx for more information. PREPAID PLANS: All Pricing: Limited time offer; subject to change. Taxes and fees additional. Rates include calls originating within the Alaska Communications CDMA network coverage area to anywhere in Alaska, the Lower 49 or Canada. Funds deposited into a Prepaid account are not refundable or redeemable for cash or credit at any time. Basic Features Prepaid Plans Pricing: Features include caller ID, three-way calling, voice mail and incoming text messages for phones with these capabilities. Rates do not include outgoing text messages. Customers who purchase minutes on a Basic Features Prepaid plan will not have the ability to send text messages. Enhanced Features Prepaid Plans Pricing: Rates include caller ID, three-way calling, voice mail, mobile web access, text messaging and picture messaging for phones with these capabilities. Length/size of messages may be limited. General Terms: Compatible phone required. Must be 18 years of age or older and provide a contact address in the Alaska Communications coverage area to be eligible for Alaska Communications Prepaid service. Acceptable forms of payment include cash or credit card. Calls to Mexico: 50¢ per minute plus air time when originating from within the Alaska Communications CDMA network coverage area. International Calling (not including Mexico):$3.99 per minute plus airtime when originating from within the Alaska Communications CDMA network coverage area. Airtime charges still apply when using a calling card to place international calls. Roaming Charges:30¢ per minute plus airtime. Roaming charges apply for all calls originating outside of the Alaska Communications CDMA Wireless Network coverage area to anywhere in Alaska, the Lower 49 or Canada. Directory Services Charges (411): $1.25 surcharge plus airtime. Replenishment Minutes:$20 minimum replenishment amount required to maintain account. If minutes are added to your account before the current balance expires, all minutes (newly added and existing) will automatically adopt the longest expiration date. Service Expiration: Expiration date of service is reached once you meet the maximum days of service or a $0 balance. Unused account balance is forfeited upon expiration date. Alaska Communications Prepaid account will be cancelled 60 days after expiration. A $35 service activation fee and new wireless phone number will be required to reactivate service. Maps do not guarantee you service any specific location and may change without notice. Terms and Conditions: visit www.alaskacommunications.com for more information.