19
© 2013 Crain Communications Inc Contingent Workforce Risk Workshop Workshop Leaders: Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña, VP, Contingent Workforce Strategies & Research, Staffing Industry Analysts Richard Thorne, Director, Strategic Solutions, Europe, Staffing Industry Analysts 15 MAY 2013 | 16:15 | SAPHIR ROOM

Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

Contingent Workforce Risk Workshop

Workshop Leaders:

Diana Gabriel, VP, Strategy & Solutions,Staffing Industry Analysts

Bryan Peña, VP, Contingent Workforce Strategies & Research, Staffing Industry Analysts

Richard Thorne, Director, Strategic Solutions, Europe,Staffing Industry Analysts

15 MAY 2013 | 16:15 | SAPHIR ROOM

Page 2: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Agenda

What types of risk are there? Introduction to the risk assessment and prioritisation matrix Remediation strategies… Case Studies, what would you do?

Page 3: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

QECR Framework

Confidential and Proprietary. ©2013 by Crain Communications Inc. All rights reserved.

Quality

Efficiency

Cost

Risk

Page 4: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Risk Categories

Strategic

Operations

Compliance/Legal

Reporting

Safeguarding resources

Personal

Page 5: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Types of CW regulatory risk worldwide

Pay/Benefits EqualityMisclassification by HirerMisclassification by Supplier Co-employment Outsourcing Public Perception Supplier Legal Breach Health & Safety Immigration

Page 6: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Contingent Workforce Risk Assessment and Prioritisation Matrix

Confidential and Proprietary. ©2013 by Crain Communications Inc. All rights reserved.

Page 7: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Contingent Workforce Risk Responses

Confidential and Proprietary. ©2013 by Crain Communications Inc. All rights reserved.

Page 8: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Break it down…….

1. Risk identification

2. Risk assessment and prioritisation

3. Risk response

4. Control and monitor

Confidential and Proprietary. ©2013 by Crain Communications Inc. All rights reserved.

Page 9: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Leverage the Village..

Page 10: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Case Study Exercise -

Huge Telecommunication Technologies Infinity ITGlobal Pharma plc

Page 11: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Break Out Discussion Time

Assign one moderator/scribeTalk through the issues identifiedShare ideas−15 minutes discussion−~10 minutes to share

Page 12: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Your AssignmentDetermine - Where on the risk matrix would this risk sit? How this could have been avoided in the first place? What steps to take now to minimise the damage? What steps to take with other programmes to ensure there

will be no problems in other areas? How to minimise the chance of it happening again?

Page 13: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Time to share!

Which Case Study? Where on the risk matrix would this risk sit? How this could have been avoided in the first place? What steps to take now to minimise the damage? What steps to take with other programmes to ensure there

will be no problems in other areas? How to minimise the chance of it happening again?

Page 14: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

SIA recommended answers to each case study

Where on the risk matrix would this risk sit?− High Risk Avoid and Reduce

How this could have been avoided in the first place? − Take a sample of Independent Contractors across a variety of staffing

firms/MSP’s and request copies of full documentation− Conduct regular reviews taking into account any new legal or other

market developments− Regularly conduct credit checks on your suppliers/MSP’s (Global Pharma)

Page 15: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

SIA recommended answers to each case studyContinued What steps to take now to minimise the damage?− Review all Independent Contractors operating in the country concerned,

as your immediate priority, ensuring they have the correct documentation/visa to work in the country

− Request proof of tax/social payments, where applicable, and ensure no illicit offshore tax schemes are being used

− Ensure the solution is up-to-date and not obsolete or illegal− Liaise with MSP/Staffing Agency/PEO/Umbrella/Contractor Management

Company concerned to rectify the situation May be prudent to remove the workers from site

− Move existing workers to new MSP/Staffing Agency/PEO/Umbrella/ Contractor Management Company immediately (Global Pharma)

Page 16: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

SIA recommended answers to each case studyContinued

What steps to take with other programmes to ensure there will be no problems in other areas?− Identify standard types of risk on a thematic basis− Prioritise those risks based on the extent of exposure country-by-country− Formulate a risk response− Control and monitor your risk− Obtain credit checks on current suppliers (Global Pharma) − Use a financial model to screen and monitor suppliers (Global Pharma)

Page 17: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

SIA recommended answers to each case studyContinued How to minimise the chance of it happening again?− Set up your own Risk Assessment Programme

“Understanding Contingent Workforce Risk and Developing a Global Risk Assessment Framework”

“Developing Your Contingent Workforce Risk Management Strategy”− Use a financial model to screen and periodically monitor suppliers who

play a critical role in your workforce solutions – Professor Edward Altman’s Z-Score for example (Global Pharma)

“Supplier Financial Risk Evaluation Tool” and “Summary of Financial Ratios worksheet”

Page 18: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

Pass worksheets forward

We will send the aggregated responses out with the final session Powerpoint

Page 19: Contingent Workforce Risk Workshop€¦ · Contingent Workforce Risk Workshop ... Diana Gabriel, VP, Strategy & Solutions, Staffing Industry Analysts Bryan Peña ... −Prioritise

© 2013 Crain Communications Inc

15-16 MAY 2013

For more information CWS Council members can download the full reports:− “Understanding Contingent Workforce Risk and Developing a Global Risk

Assessment Framework”− “Supplier Financial Risk Evaluation Tool”− “Developing Your Contingent Workforce Risk Management Strategy”