city of port phillip learning and development calendar march – december 2013 1

c a l e n d a r m a r c h to d e c e m b e r 2 0 1 3

l e a r n n g & d e v e l o p m e n t

Questions? you can contact your learning and development team on eXt 833 or via email: helpdesk-learning & development

l e a r n . d e v e l o p. g roW.

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update your skills and prepare for new opportunities

2013 learning and development

expansive selection of learning opportunities

innovative programs delivered by a new panel

of training providers and in-house experts

the learning and development calendar has been created with consideration of the data extracted from staff performance plans. it incorporates skills across nine learning areas.

in addition, port phillip offers development opportunities to pursue leadership, gain technical skills and undertake accredited studies. You can find more information in this calendar and on the intranet.

employees > learning & development

city of port phillip learning and development calendar march – december 2013 3

contentscalendar learning areas

4 communication

5 technology

7 planning and organising

8 Working together

9 personal effectiveness

10 community and culture

11 oh&s and Wellbeing

12 compliance

13 internal - copp Knowledge and systems

additional learning opportunities

17 leadership

20 technical skills

21 studies assistance

22 course registrations - epod

23 cancellation policy

24 enQuiries

Questions? you can contact your learning and development team

on eXt 833 or via email: helpdesk-learning&development

4

communication

business Writing sKillsThe first impression many people have of us is from our written correspondence – whether it is an email, report or letter. learn how to avoid common grammatical errors and write clearly, using appropriate style and tone to engage your reader. the course has been designed using the copp style guide and templates.

course dates:fri 3 may 9 am – 4.30 pmthu 3 october 9 am – 4.30 pm

Write reports and proposalsdo you produce reports, briefs, and proposals? Would you like to improve your skills and learn new techniques? reports and proposals have their own set of writing rules. they need to be structured in a logical way to convey the message andinformation clearly. this course provides an overview and practical examples on how to present information effectively.

course date:tue 27 august 9 am – 4.30 pm

facilitation sKillsfacilitation concerns itself with all the tasks needed to run productive and impartial meetings. the role of the facilitator is to serve the needs of the group who are meeting with a common purpose, whether it be making a decision, solving a problem, or simply exchanging ideas and information.this workshop will cover the key aspects and principles of effective facilitation at the city of port phillip. the main outcomes of the workshop include exploring the role of the facilitator, understanding and developing the skills to capture the attention of the group, managing the expectations of the group and creating an environment which encourages a culture of respect, empowerment and safety for all participants.

course dates:thu 23 may 9 am – 4.30 pmthu 17 october 9 am – 4.30 pm

communicating With influenceWe all need to influence and persuade from time to time. this can be an extremely stressful activity, but it doesn’t have to be. You can quickly improve your ability to influence others. this workshop will provide you with the understanding and practical processes/tools needed to manage a wide range of influencing situations. By increasing your confidence, you will improve your effectiveness. this will enable you to participate in important decision making processes, build strong ongoing relationships, tailor and articulate key messages and adapt to different environments and personalities.

course date:tue 30 april 9 am – 4.30 pm

negotiation sKillsnegotiation is something we do every day, whether it be with a co-worker, family member or customer. the trouble is that most people haven’t been trained in negotiation tools, techniques and processes.as a result the negotiating process can be a daunting exercise.this workshop will provide participants with a series of tried and proven techniques to assist them with small and large scalenegotiations. importantly the workshop will also build the confidence of those attending to deal with some of the more tricky situations they may face.

course date:Wed 18 september 9 am – 4.30 pm

effective presentation sKillsit is not always ideas that are accepted or rejected, as much as the way they are presented. presentation content needs to be very well organised. any idea, proposal, or initiative can be presented in ways that will maximise the chance of acceptance.in this workshop you will learn and practice the skills required to maximise the chance of your ideas or proposals being favourably received.

course dates:thu 9 may 9 am – 4.30 pmWed 2 october 9 am – 4.30 pm

city of port phillip learning and development calendar march – december 2013 5

technology

WindoWs 7 2010 officethis course aims to familiarise participants with some of the new features in Windows 7 and the common features built into the Microsoft Office 2010 suite whilst demonstrating some of the new, key features specific to Word 2010, Outlook 2010 and excel 2010. this will include hands on exercises.

course dates:thu 18 april 1.30 pm – 5 pmthu 8 august 1.30 pm – 5 pm

outlooK advanced – further featuresthis outlook course introduces you to some of the more advanced features that you might not think about using on a day-to-day basis. you will learn how to customise the outlook environment which includes setting rules, working with calendar, notes, contacts and journal folders and using alternate email methods. Efficiency begins with Outlook.

course dates:thu 18 april 9 am – 12.30 pmthu 8 august 9 am – 12.30 pm

Word essentialsdo you sometimes wonder if there's not a simpler way of doing things? revisit the basics of Word, including creating, editing and enhancing the look of documents and setting properties and key board shortcuts.course date:Wed 5 June 9 am – 12.30 pm

eXcel essentialstake the pain out of spreadsheets and learn how to navigate screen elements such as toolbars, pull down menus and the status bar. create and manipulate simple worksheets and learn the basics of working with formulas. at last, spreadsheets made easy!

course date:Wed 5 June 1.30 pm – 5 pm

eXcel intermediate formulas and functionsthis course aims to provide you with the skills and knowledgenecessary to manage data and solve problems using functions and formulas. at the end of this course you will be more confident in analysing data and applying formulas. You will know how to link cells across workbooks, and use excel’s error handling features.

course dates:tue 23 april 9 am – 4.30 pmtue 24 september 9 am – 4.30 pm

Word intermediate streamlining and document creationthis course allows you to develop skills and knowledge for creating and working with long documents. Key areas include customising styles, developing building blocks to save time, working with templates, page orientations and sections breaks.

course date:tue 14 may 9 am – 4.30 pm

Word advanced collaborating and customisingthis course aims to show you how to use the more advancedfunctionality in Word 2007/2010 to collaborate with others, automate document creation, protect and secure documents and create forms.by course completion you will be able to save time by inserting Word fields to automate document content and tasks, design forms to control content in a document and protect content in documents by restricting formatting and editing by other users.

course dates:thu 10 october 9 am – 4.30 pm

6

technology

proJect essentialsthis ms project essentials course provides the tools you need to manage workplace projects. you will need an understanding of basic project management principles and access to the software application on your work computer.topics include planning tasks and milestones, setting up taskrelationships including lag and lead times, understanding critical path and slack, applying constraints, resource management, saving a baseline plan and tracking project progress.

course dates:thu 7 march 9 am – 4.30 pmtue 3 september 9 am – 4.30 pm

proJect advancedRefine your knowledge of some of the more advanced features of MS Project. Learn how to build custom filters and tables and create specific views for the project plan on which you are working. gain a greater understanding of the methodologies used in ms project for resource allocation, such as effort driven and fixed duration scheduling, Work with multiple projects each of which draws its resources from a common resource pool. you will need an understanding of basic project management principles and access to the software application on your work computer.

course date:tue 9 July 9 am - 4.30 pm

publisher essentialslearn how to use powerful tools to make designing and creating a good publication simple.this course will provide you with the knowledge and skills to create attractive, well structured documents such as newsletters or flyers. Just make sure that you have Publisher software available on your pc!

course date:Wed 20 november 9 am - 4.30 pm

poWerpoint essentialslearn how to wow an audience with presentations you can create in powerpoint. this course aims to provide you with the knowledge and skills to use ms powerpoint to create effective and impactful presentations.

course dates:tue 21 may 9 am - 4.30 pmfri 25 october 9 am - 4.30 pm

city of port phillip learning and development calendar march – december 2013 7

planning and organisation

strategic thinKing and decision maKingstrategic thinking underpins all strategic plans and is theprocess by which strategy is developed. it is, quite simply, a way of thinking. it involves questioning before doing, analysing before deciding and thinking before acting.this course is designed to help you to become better at strategic thinking in your work. it will give you an easy strategic thinking framework which can be applied in different circumstances.course date:thu 25 July 9 am - 4.30 pm

practical proJect managementthis two day program will challenge your current project management thinking. you will develop an awareness of the need to undertake projects with greater rigour to ensure more effective outcomes.this course has been built to incorporate an accredited diploma unit: bsbpmg510a: manage projects. upon completion participants will receive a statement of attainment. participants must be available to attend both dates. there will be pre-course reading.

course dates:fri 2 august 9 am - 4.30 pmthu 29 august 9 am - 4.30 pm

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WorKing together

emotional intelligencein this workshop you will gain an understanding of emotionalintelligence and how to apply this knowledge in the workplace to build better relationships with all stakeholders. Workshop activities will offer insight into how to develop skills such as self awareness, empathy, reasoning and managing your own and others’ feelings.this course is suitable for anyone interested in enhancing theirinterpersonal skills, leading to more constructive workingrelationships.course date:thu 14 november 9 am - 4.30 pm

coaching sKillsWhy coach?personal and professional development is greatly enhanced when you receive coaching from a person with the experience and expertise to steer you in the right direction.through discussion and practical application this program will provide you with an opportunity to explore and develop skills in coaching and goal setting. you will look at different models and integrate action planning.

course date:tue 20 august 9 am - 4.30 pm

courageous conversationseveryone needs to have challenging conversations sometimes.this program provides skills and strategies on how to confidently tackle difficult conversations, understand individual communication styles and adopt strategies to produce positive outcomes.this interactive program will provide an environment to discuss how to manage difficult conversations up, down and sideways. you will look at the importance of self-awareness and emotional management and you will explore barriers to holding a difficult conversation.

course date:thu 21 november 9 am - 4.30 pm

ethical leadershipWhy values aren’t enoughthis program provides an opportunity to engage leaders in reflecting on ethical considerations. You will work through case studies on ethical failures, explore integrity, ethical dilemmas and decision making tests.you will have an opportunity to discuss the traits of the moralmanager and the moral employee as well as look toward aligning behaviours with workplace values and culture.

course date:thu 12 september 9 am - 4.30 pm

manage staff performance – the ongoing conversationeffective performance management requires discussion, feedback and coaching. this course will look at techniques that will help you to lead, motivate and evaluate your team by recognising and understanding the causes of good and poor performance.You will work through scenarios around handling difficult career discussions, communication and feedback. the intent of this program is to enhance your coaching, development and support skills so that you have the confidence to manage all levels of performance.

course date:thu 6 June 9 am - 4.30 pm

city of port phillip learning and development calendar march – december 2013 9

personal effectiveness

personal productivityWould you like to become more proficient at managing and juggling multiple tasks? Would you like to learn some strategies which will enable you to set and achieve goals within time frames? reclaim your work/life balance. yes, time can be on your side.

course date:Wed 17 april 9 am - 4.30 pm

productivity With outlooKat the end of this workshop, you will be able to fully utilise thepowerful features within microsoft outlook. you will learn how to develop systems for organising and accessing information, you will become more proficient at using your calendar as a planning tool, and you will be shown how to automate many tasks to save valuable time. you will improve your personal productivity.

course date:thu 26 september 9 am - 12.30 pm

building resilienceWorkplaces are becoming more complex and fast-paced. the demands placed in the information age mean that people need to develop greater capacity to focus on what is important without becoming overwhelmed by the task at hand. the solution to this is to develop people’s capacity to be resilient.resilient means you are able to focus on the task at hand, make clear and effective decisions, have the stamina to work long hours when required, integrate work and life effectively and sustain energy over time. learn practical tools and techniques to understand and manage the various dimensions of resilience.

course date:Wed 19 June 9 am - 4.30 pm

career engagement and planningposition yourself as an active participant in your career choices and planning.most of us spend more time thinking about our preference in relation to coffee than we do matching ourselves to jobs and careers that suit us! this workshop will provide you with an opportunity to think about three important areas of matching yourself to a role: personality, skills and abilities and motivation and values. by exploring these three areas, you can explore your ‘job sweet spot’ and have a general mechanism for appraising where you are now and what you would like your next career step to be.course date:fri 14 June 9 am - 4.30 pm

netWorKing sKillsnetworking is a skill, which can be used effectively to buildrelationships and create new business opportunities. it is a powerful way to establish strategic intent and opens the door to new ideas and opportunities.the main aim of the program is to enable participants to network effectively, to develop useful business and professional relationships and to project a positive personal image. in this workshop you will develop the skills to make and grow your connections, providing you with the leverage you need to achieve goals.

course date:thu 2 may 9 am - 4.30 pm

positioning smartdo you feel ready for a change of career direction? Would you like a new position? all too often we fall into the trap of assuming that internal applicants have a greater advantage. however it is very important to treat this process the same as any other, as it is a competitive process. preparation is key to securing your next role. this course will give you all the tips and tricks to help you secure your next move!

course dates:tue 16 april 1.30 pm - 5 pmWed 13 november 9 am - 12.30 pm

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community and culture

WalKing country: indigenous cultural WalK in port phillipthe city of port phillip council acknowledges that indigenousAustralians were the first people of this land and have survivedeuropean settlement for more than two centuries.this cultural walk will introduce you to port phillip’s early settlement history through significant sites and landmarks located within the municipality. through understanding the diversities in australia between landscape and people, you will develop awareness, a sense of belonging and a sense of place.the tour takes approximately 1.45 - 2.00 hours

course dates:fri 17 may 9.45 am - 12.30 pmtue 10 december 9.45 am - 12.30 pm

understanding homelessnesshow did i get here?on any given night in australia 105,000 people are homeless, and nearly half of these people are under 25. in light of these statistics, it’s no wonder more people are beginning to ask - how big is the problem and what is being done about it?this session will provide you with an insight into the experience of homelessness, how people become homeless and why people sleep in local parks and in their cars. you will also have the opportunity to talk directly with people who have experienced homelessness, and ask some questions that you may never have had the opportunity to before.

course date:thu 16 Juy 12.30 pm - 2 pm

JeWish cultureconducted at the Jewish museum, this program will provide an insight into the Jewish culture.the program includes a history of Jews in australia, the Jewish religion beliefs, Jewish religious holy days – what they mean, food, the laws of Kashrut (kosher) and the beliefs behind it.you will have many opportunities to discuss Jewish taboos and customs with the local rabbi.

course date:Wed 4 december 9.45 am - 1.15 pm

understanding local governmentphilip shanahan, former local government ceo, brings a wealth of experience, anecdotes and fun to this session. philip will take you through the interesting history of the birth of australian government from the three tiers of its inception.you will discuss the concept of ‘good governance’, examine thedecision making process and explore some challenging scenarios regarding ethical behaviour and relationships.

course dates:fri 19 July 9.30 am - 4.30 pmfri 22 november 9.30 am - 4.30 pm

city of port phillip learning and development calendar march – december 2013 11

oh&s and Wellbeing

apply first aidFeel confident to provide fundamental first aid assistance in a life threatening emergency.level 2 first aid (hltfa301b apply first aid) is an accredited and comprehensive first aid course. To be accredited with this course you must undertake the cpr component as well. this course is available to all staff and in particular those staff who require a current first aid certificate as part of their job role.(note, some pre course work will be required prior to attending the practical one day workshop)

course dates:fri 12 July 9 am - 5 pmfri 6 december 9 am - 5 pm

cprlearn how to deliver rescue breathing and cardiopulmonaryresuscitation (cpr) you can be someone’s life support until the ambulance arrives!Feel confident to provide fundamental first aid assistance in alife-threatening emergency. learn how to deliver rescue breathing and cardiopulmonary resuscitation (cpr) to an unconscious person.

course dates:fri 12 July 9 am - 12 pmfri 6 december 9 am - 12 pm

mental health in the WorKplace(all staff program)With 45% of australians experiencing a mental health problem in their lifetime, and 20% affected every year by conditions such as anxiety disorders, depression, bipolar disorder or schizophrenia, it is likely that at some point, all workers will be impacted, either directly or indirectly.therefore, it pays to know how to respond effectively.by the close of this course you will have an increased understanding and confidence in responding to mental health.

course date:Wed 3 July 9 am - 12 pm

managing mental health in the WorKplace(supervisor program)it is estimated that one in ten people are living with mental health issues. consequently, there are people in most workplaces who have some form of mental health issue or illness. for anyone leading or managing a team, this can be a challenging situation to address when you don't have the information and skills needed to support staff.this workshop provides information and a practical approach to common mental health issues. you will work through scenarios and develop strategies on how to effectively and appropriately manage mental health within the workplace.

course date:thu 15 august 9 am - 12 pm

12

compliance

eQual opportunity (eo) aWareness – all staffthe city of port phillip has an on-going commitment of a workenvironment free of discrimination, harassment and bullying. allstaff must attend an eo session when commencing theiremployment at the copp and once every two years there after.this comprehensive training program on equal opportunityawareness (bullying, discrimination and harassment) ensures allstaff are have an understanding of the copp’s eo policy, latest legaldevelopments and clarity about rights and responsibilities.

course dates:fri 22 march 9.30 am - 12 pmWed 25 June 2 pm - 4.30 pmtues 10 september 9.30 am - 12 pmtues 26 november 9.30 am - 12 pm

eQual opportunity (eo) aWareness – supervisorsthe city of port phillip has an on-going commitment of a workenvironment free of discrimination, harassment and bullying. the aim of this program is to ensure all copp leaders have up to date information and an understanding around all aspects of eo, copp's eo policy and their responsibilities as leaders at copp.

course dates:thurs 16 may 9 am - 12 pmtues 10 september 1.30 pm - 4.30 pm

privacy trainingit is imperative that all staff understand the requirements of the'information privacy act', therefore attendance at this trainingsession is essential to ensure you are complying with the legislationin your day to day work. in this program you will discussinformation privacy, privacy laws, and the privacy act.

course dates:fri 8 march 10 am - 12 pmWed 3 July 10 am - 12 pmWed 2 october 10 am - 12 pm

city of port phillip learning and development calendar march – december 2013 13

internal – copp KnoWledge and systemshr recruit smartWe strongly recommend staff with recruitment responsibilities attend this course. copp is changing its approach to recruiting. We have created a new suite of recruitment tools to ensure that we get only the best people onboard. this course will give you all the tips and tricks to recruit like a professional! you will gain skills in short-listing, phone interviewing techniques, tips on how to evaluate resumes and selection criteria.

course dates:thu 7 march 1. 30 - 5 pmWed 10 July 9 am - 12.30 pmtue 8 october 9 am - 12.30 pm

hr intervieW smartWe strongly recommend staff with interview responsibilities attend this course. the interview process is an opportunity to judge and evaluate the 'best fit' approach to candidate selection.however we want to make sure we are putting our best foot forward too, as it also is an opportunity for the candidate to judge and evaluate us. in this course you will gain skills in behavioural interviewing – question selection and practice. learn how to recognise behaviour and temperament traits, identify transferrable skills and effectively conduct reference checks.

course dates:Wed 13 march 9 am - 12.30 pmWed 24 July 9 am - 12.30 pmtue 15 october 9 am - 12.30 pm

hr induct smartWe strongly recommend anyone that is involved in the induction process attend this course. you will learn the skills to ensure that your appointments are durable and employees are engaged and productive. effective inductions mean you provide information, guidance and support to new employees to enable them to adjust to a new environment and begin productive, meaningful work as quickly as possible.

course dates:tue 19 march 1. 30 - 5 pmtue 30 July 1. 30 - 5 pmWed 23 october 9 am - 12.30 pm

hr masterclass – supervisorsWe strongly recommend coordinators, team leaders and supervisors attend this course.discussions and requests around hr issues can sometimes be difficult. We need to advocate on behalf of the organisation, but also be flexible and support employees. This course will deal with issues surrounding performance management, flexibility and how to best handle these conversations, and other sensitive issues.

course dates:Wed 27 march 9 am - 12.30 pmWed 12 June 9 am - 12.30 pmWed 11 september 9 am - 12.30 pmWed 19 november 1. 30 - 5 pm

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hr masterclass - managersWe strongly recommend managers attend this course.discussions and requests around hr issues can sometimes be difficult.We need to advocate on behalf of the organisation, but also be flexible and support employees.this course will deal with issues surrounding performancemanagement, flexibility and how to best handle these conversations, and other sensitive issues.course dates:thu 11 april 9 am - 12.30 pmthu 26 september 1. 30 - 5 pm

copp style guidea consistent style helps to unify us and strengthen our reputation. are you involved in creating promotional material, using external printers and designers, managing web pages or running events?you will walk away from this session with a greater understanding of the application of the city of port phillip style guide; this includes use of templates, copp logo, corporate fonts and colours, design and layout style, general writing guidance, accessibility in communications,and photography. All staff would benefit from attending this training.course dates:thu 7 march 9.30 am - 11.30 amtue 4 June 10.30 am - 12.30 pmtue 6 august 2 pm - 4 pmthu 28 november 2 pm - 4 pm

conversations on good governancethis session will give staff greater insight into functions of good governance at the city of port phillip from both a cultural and legislative perspective.our governance team will lead discussions on good governance staff obligations, good decision making, roles and responsibilities. All staff would benefit from attending this training.course dates:tue 19 march 10 am - 11.30 amtue 25 June 10 am - 11.30 amtue 6 august 10 am - 11.30 amtue 19 november 10 am - 11.30 am

introduction to community engagementdoes your role include managing projects requiring consultation with external stakeholders, including community members, media and local activist groups?this session will introduce you to copp’s approach to community engagement. it is an opportunity for you to make contact with the communications and engagement team, ask questions, hear from others, and become familiar with the online toolkit and other resources that will help planning and delivering of better community engagement activities for your projects.course dates:tue 16 april 10 am - 12 pmtue 17 september 10.30 am - 12.30 pm

finance - hoW everything linKs together: systems & processthis program will provide you with an overview of council’s financial systems and how they all link together.by the end of this program you will have an increased understanding about the importance of accuracy when raising purchase orders and managing budget expectations.course dates:tue 4 June 9 am - 10 amtue 17 september 9 am - 10 am

tender evaluation panel trainingdo you understand what your obligations are when sitting on a tender panel? this practical and scenario based session focuses on the different phases of the tender process, whilst highlighting the key responsibilities of being a member of a tender panel.course dates:tue 5 march 9 am - 10.30 amWed 10 april 9 am - 10.30 amWed 8 may 9 am - 10.30 amthu 20 June 9 am - 10.30 amtue 16 July 9 am - 10.30 amWed 14 august 9 am - 10.30 amthu 19 september 9 am - 10.30 amWed 9 october 9 am - 10.30 amthu 7 november 9 am - 10.30 amWed 11 december 9 am - 10.30 am

internal – copp KnoWledge and systems

city of port phillip learning and development calendar march – december 2013 15

procurement purchasing scenariosdo you use computron? this session is compulsory for anyone raising, or approving purchase orders. the objective of this session is to increase your understanding of the copp contracts and procurement policy. the procurement training session has been developed to complement the computron systems training.course dates:tue 5 march 10.30 am - 12 pmWed 10 april 10.30 am - 12 pmWed 8 may 10.30 am - 12 pmthu 20 June 10.30 am - 12 pmtue 16 July 10.30 am - 12 pmWed 14 august 10.30 am - 12 pmthu 19 september 10.30 am - 12 pmWed 9 october 10.30 am - 12 pmthu 7 november 10.30 am - 12 pmWed 11 december 10.30 am - 12 pm

deKho neW userdekho new user training will introduce you to some basic functions within the gis software.topics include toolbar functions, navigating around the map, searching for an address or other location, modifying the display, linking to additional data sources and printing maps.course dates:Wed 13 march 1 pm - 2.30 pmWed 10 april 1 pm - 2.30 pmWed 8 may 1 pm - 2.30 pmWed 12 June 1 pm - 2.30 pmWed 10 July 1 pm - 2.30 pmWed 14 august 1 pm - 2.30 pmWed 11 september 1 pm - 2.30 pmWed 9 october 1 pm - 2.30 pmWed 13 november 1 pm - 2.30 pmWed 11 december 1 pm - 2.30 pm

trimtrim is the records and document management system used at copp.this training session will introduce you to the basic functions of TRIM for efficiently managing all your daily files and documentation. You will learn how to find and save work, taking the headaches out of everyday document management.course dates:thu 11 april 2.30 pm - 4.30 pmthu 20 June 2.30 pm - 4.30 pmthu 19 september 2.30 pm - 4.30 pmthu 7 november 2.30 pm - 4.30 pm

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additional

learning

opportunities

leadership

technical skills

studies assistance

city of port phillip learning and development calendar march – december 2013 17

leadership

the city of port phillip aims to develop leaders and teams who can drive organisational culture as well as motivate employees and teams to achieve their goals. We provide our current and emerging managers and leaders with a series of development opportunities to assist them on their leadership journey.

the following streamlined approach accommodates the learning needs of our aspiring/future leaders through to our experienced leaders.

a suite of leadership learning experiences and opportunities is offered that can enhance the career path for our future leaders, develop our current leaders and align leadership capabilities with copp leadership expectations.

level onethis level may be of interest to staff who aspire to a supervisory or management role i.e. team leader or co-ordinator.

certificate iv in front line managementThis certificate course will apply to staff who are the first line of management and may have existing qualifications and technical skills in their vocation or profession. They require skills or recognition in supervisory functions and want to build their capabilities in leading and ensuring their teams are functioning and achieving work outcomes. typically these staff would report to a co-ordinator.this course of study will be run subject to interest from the organisation.

lgpro – ignite programthis program develops the competencies for people to transition into the managing/leadership role by focussing on key development areas critical to a career path in local government.

this program will suit those staff that have limited experience in managing and leading people and typically would report to a team leader or co-ordinator. subject to internal approval by departmental managers and application to lgpro. for more information click onto the lgpro link www.lgpro.com

lgma management challengethis challenge event is an opportunity for our aspiring leaders to stretch their knowledge, skills and comfort zones in a number of areas such as team playing, self assessment, presentation and innovation, all based on a local government context in a team of 5/6 copp employees. it involves considerable preparatory work, the submission of a project and a one day event where the team competes against other victorian councils to deal with a range of scenarios.the event is run in march each year and expressions of interest via application are sought in december to enable preparation and registration.

Qualifications are not required for this activity however a passion for self learning and a commitment to their own career development is expected from these participants.

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level tWo

this level may be of interest to staff who are currently working in a supervisory/management or leadership role.

diploma of managementthis accredited course has been tailored to include modules most useful to local government and features subject matter experts from our own pool of experienced staff.

The pathway to this qualification is the Certificate IV Frontline Management or similar qualification. Typically these staff wouldreport to a manager. this course of study will be run subject to interest from the organisation.

lgpro – emerging leaders programthis program focuses on leadership experiences and activities designed to develop and inspire local government emergingleaders. This program will suit staff who are current leaders, aspire to a leadership position or leadership in a specific area of localgovernment. subject to internal approval by departmental and general managers and application to lgpro.

for more information click on to the lgpro link www.lgpro.com

city of port phillip leadership program (clp)this program provides current and emerging leaders with a unique opportunity to focus on and develop their leadership skills and knowledge in a CoPP specific interactive 8 month program.This program will suit staff who are current leaders or demonstrate leadership attributes.

subject to internal application and approval by departmental and general managers.

coachingCoaching is offered to achieve specific outcomes or broad development. It assists with the growth of leadership skills,improving relationships and building confidence in leaders to manage their teams and their own development. Coaching must approved by departmental managers and/or general managers.

mentoringmentoring is an informal program available to leaders and potential leaders. there are experienced mentors within theorganisation who offer their time to mentor staff. for those interested in being mentored discuss options with your supervisor.

leadership

city of port phillip learning and development calendar march – december 2013 19

level 3

lgpro - mastering management programThis program aims to build the capacity and confidence of local government Managers by improving their managerial competencies. for those staff who are both new and experienced managers. for more information click onto the lgpro link www.lgpro.com

subject to internal approval by departmental and general managers and application to lgpro.

lgpro - eXecutive leadership programThis program is designed to equip and support executives in Local Government, including Chief Executive Officers, general managers, senior managers and aspiring executives to expand and develop their skills and knowledge to assist them to become confident and capable leaders in the Local Government sector.

subject to internal approval and application to lgpro. for more information click on to the lgpro link www.lgpro.com

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technical sKills

technical sKills trainingthe information on this page has been designed to assist you when considering and applying for training outside of the learning and development calendar.

All learning and development initiatives will reflect organisational priorities, while meeting the Council’s key objectives, council plan, departmental plans and individual work plans.

Technical skills refers to the skills required for the accomplishment of a specific task.

application process1. all applications must be approved by the employee’s supervisor.

2. the online application form is to be completed including attachments and submitted to learning and development. refer to the intranet page: employees>learning and development>technical skills

3. after reviewing the application learning and development will approve or seek further information.

4. the employee and their supervisor will receive an email from learning and development approving/ responding to the application.

further enQuiriesIf you have any additional questions or require more clarification, please contact Leanne Pentland, Learning and organisational development coordinator.

city of port phillip learning and development calendar march – december 2013 21

studies assistance

policy purposeto provide city of port phillip (copp) employees with the opportunity to further their education and the contribution they make to the organisation.

purpose of studies assistancestudies assistance is one component of employee learning and development which aims to provide an incentive to employees to pursue further accredited studies. copp may provide studies assistance to:

• enable employees to upgrade their work skills and knowledge;

• assist employees to develop new skills and knowledge which is directly related to their work/career;

• enable employees to participate in further study not necessarily related to their current role but supporting their professional & personal development.

eligibilitypermanent full-time or part time employees are eligible to apply for studies assistance. casual and temporary employees are not eligible for studies assistance.

employees are not entitled to paid study leave when they are on annual or another form of leave.

further informationcan be found on the intranet: employees>learning&development>studies assistance

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course registrations - epodall permanent employees will be able to apply for the sessions on the learning and development calendar via e-pod.

hoW to apply for courses• Refer to the helpcard (on the right-hand side) for the step-by-step process of applying for courses in EPOD

• Refer to intranet at Employees>Learning&Dev>ApplyForTraininglog on to e-pod via your Zenworks window

city of port phillip learning and development calendar march – december 2013 23

cancellation policy

learning and development cancellation policy48 hours notification is required if you can not attend a training course. Failure to do may result in a cancellation fee being charged to your department to cover the cost of the training place.

if you are unable to attend training, you can nominate another employee to attend in your place.

need further help? contact learning and development viahelpdesk-learning&development or ext 833.

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enQuiriesorganisation development and learning team

located at:pod 7, level 2, st Kilda town hall

contact eXt 833helpdesk-learning&development

leanne pent landcoordinator organisation development and learning9209 6401lpentlan@portphillip.voc.gov.au

rebecca swannLearning and Development Officer9209 6833rswann@portphillip.vic.gov.au