In this digital world, we see huge opportunities for growth and innovation across all of South East Asia. We are excited to work with our customers to identify areas for collaborations that embrace creativity and innovation. At BT, we constantly invest and build our portfolio offerings to ensure we offer you a world-class customer service and experience and help you to transform in this digital age.

James Hennah, Managing Director BT in South East Asia.

BT in South East Asia.Country fact sheet.

Who we are.BT is one of the world’s leading communications services companies, serving the needs of 5,500 multinational and public sector customers in more than 180 countries worldwide. Our purpose is to use the power of communications to make a better world.

We combine our global strengths in networks, ICT and innovation with our deep expertise and global delivery model to be a trusted partner for our customers. We provide them with the services they need to enable the digital transformation of their businesses.

We’ve been operating in South East Asia for over 30 years and constantly take steps to improve our business for the benefit of our customers. Today we are stronger than ever before.

• We have over 1000 people dedicated to supporting global and regional multinational customers growth and technology plans.

• We understand the importance of being close to our customers so at BT we have offices in Singapore (our headquarters), Kuala Lumpur, Jakarta, Bangkok, Ho Chi Minh and Manila.

• We have network presence in Singapore, Malaysia, Thailand, Indonesia, Vietnam, and the Philippines, working with an extensive network of local partners including Starhub, Singtel, Indosat and Metrocom.

• We have 6 data centres, our own and partners, connected to our City Fibre Network in Singapore.

• We also have new Network-to-Network Interface (NNI) capability and coverage in Laos, Cambodia and Myanmar as well as new GPoPs in Manila, Hanoi, Bangkok and Penang.

• We have key accreditations in the industry – including Avaya Platinum and Cisco Gold partnership regionally and Microsoft Gold globally.

• We are recognised by Gartner as a leader in both the global and Asia Pacific network service providers reports*. We retained our leadership position in the recent IDC MarketScape Report for AsiaPac, the 6th year in succession.

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• We have over 70 partners in our eco-system enabling us to deliver the very best and latest technology services to our customers.

• We operate 14 Security Operations Centres globally.

• We are industry certified for all required standards and most recently received the Outsourcing Service Providers Assessment Report (OSPAR) accreditation required by Singapore regulation for working with Financial Services Institutions.

• We are committed to using the power of communications to make a better world and have been supporting The Tabitha Foundation over the past 6 years by funding and building houses, wells and providing livestock for the underprivileged in rural Cambodia.

*2016 Gartner Global Network Service Providers Magic Quadrant, 2016 Gartner APAC Critical Capabilities for Network Services Report.

Get in touch.

SingaporeBT Singapore Pte. Ltd.8 Changi Business Park, Ave 1 (South Tower), #08-51 UE Bizhub East, Singapore 486018.Reception.singapore@bt.comTel: +65 6701 7000Fax: +65 6701 7001

Malaysia BT Systems (Malaysia) Sdn BhdMenara BTTower 3, Avenue 7,Bangsar South,8 Jalan Kerinchi, Kuala Lumpur 59200Malaysia.Tel: +603 2858 0000Fax: +603 2858 0001

ThailandBT Siam LimitedAthenee Tower, 23rd Floor, (CEO Suite, Suite 38 & 40) 63 Wireless Road, Lumpini, Pathumwan, Bangkok 10330.Tel: +662 255 8866

Vietnam16/F, Saigon Tower,29 Le Duan Blvd, District 1,Ho Chi Minh City, Socialist Republic of Vietnam.Legal Counsel.Tel: +65 62907176

IndonesiaBT Communications IndonesiaWorld Trade Centre 5, 13th floorJl Jenderal Sudirman Kav. 29-31Jakarta, 12920Indonesia.Tel: +62 21 5206225Fax: +62 21 5206227

PhilippinesBT Communications Philippines Incorporated Philamlife Tower, 18/F, Office No. 15, 8767 Paseo De Roxas, 1200 Makati City, Manila Philippines.Tel: +632 830 8686

BT in South East Asia.

“The real challenge for GIS is no longer the analysis itself, but the vast amount of data produced during analysis that needs to be managed and stored. And this is where the cloud computing resources that BT provides really help us advance the science.”Niranjan Nagarajan Associate Director, Computational and Systems Biology. Genome Institute of Singapore.

“BT was the most convincing of the worldwide IT companies that competed for our data centre management design contract. Whereas other companies bombarded us with a load of marketing jargon, BT brought real people and proven processes to the table. They were able to convince us with actual solid examples of their work, especially in mission-critical environments.” Hermawan Thendean General Manager, Strategic Information Technology Group. PT. Bank Central Asia Tbk.

“The hubs – beginning in London and Chicago – plus the connectivity alliances we are building with other exchanges and partners will deliver unparalleled access into Asia for international investors. We are delighted that BT will play an integral part in our connectivity initiative.”Muthukrishnan Ramaswami President, Singapore Exchange.

What facilities do we have? • We have 3 customer innovation showcases in Singapore, Kuala

Lumpur and Jakarta to allow our customers to experience our technology first hand.

• We have immersive video suites in Kuala Lumpur, Singapore and Jakarta which allow our customers to experience the best in Cisco and Polycom video conferencing.

• BT’s 8th global development centre is based in Malaysia to drive innovation, design and delivery. We also operate a Contract Delivery Shared Services Centre delivering critical business functions for contracts.

Our customers. • We serve over 600 customers across South East Asia.

• Our regional industry expertise in global financial services is run from South East Asia, where we help deliver networked IT services for institutions such as Genome Institute of Singapore, Credit Suisse, SGX and DBS. We also support the regional retail and logistic functions for global customers such as P&G, Nestlé, Unilever and DHL.

www.globalservices.bt.com

Find out more at:

Offices worldwideThe telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British Telecommunications plc 2017. Registered office: 81 Newgate Street, London EC1A 7AJ. Registered in England No: 1800000

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