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Creating Inclusive WorkplacesFrom the Employer’s Perspective

Creating Inclusive Workplaces — From the Employee’s Perspective

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Hello Bonjour Boozhoo

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• Founder and CEO of the Canadian Centre for Diversity and Inclusion• Background in Consulting and Business, primarily in IT.

• 8 years with KPMG.• Started in IT Consulting.• Wrote the business case for role.

• 20+ years experience with community organizations.

• Post Graduate Certificate from Cornell University in Diversity Management.

• Hold the designation Cornell Certified Diversity Professional / Advanced Practitioner

• Twitter: @diversity_dude.

Recognition:2012: Women of Influence’s

Canadian Diversity Champion.2011: Catalyst Canada Honours

Diversity Executive.2011: Women of Influence’s

Canadian Diversity Champion.2011: Inspire Award LGBTQ Person

of the Year.2011: Leaders to be Proud of LGBT

Advocate Workplace.2010: Canadian HR Reporter

Immigrant Success Award.2009: KPMG CEO Community

Excellence Award.

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The Canadian Centre for Diversity and Inclusion is a unique national charity dedicated to diversity and inclusion, with a focus on workplaces.• Leadership team with over 100 years’

cumulative experience in diversity and inclusion with dozens of organizations, in Canada, and with global operations in private sector, public sector, volunteer organizations, charities, non-for profit, government.

• Highly qualified team of professionals with expertise in research, knowledge mobilization, learning and data collection and analysis.

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CCDI wishes to acknowledge and thank our Founding Employer Partners, without whose continued support we would not exist.

Accenture

CBC Cisco City of Calgary Deloitte Dentons Canada

GTAA HSBC Bank Canada Husky Energy ICBC McCarthy Tétrault

Microsoft Ottawa Carleton District School Board PwC RBC SAP

Scotiabank Simon Fraser University Sodexo Vancity

150+ Employer Partners to date

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DefinitionsWhat do all these words mean?

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di·ver·si·ty• the state or fact of being diverse; difference; unlikeness. • variety; multiformity. • a point of difference.

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in·clu·sion• the act of including. • the state of being included.

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Diversity Inclusion&Including Difference

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Adapted from: Marilyn Loden and Judy Rosener, Workforce America! (Business One Irwin, 1991).

External Dimensions

Caregiver Responsibilities

Religion and Beliefs

Recreational Habits Geographic Location

Educational BackgroundWork Experience

Appearance Language/Accent

Relationship and Marital Status

Income

Communication Style

Pay Band

Field/Sector

Business UnitWork Location

Title

Union Affiliation

Management Status

Organizational Dimensions

Seniority

Generational EventsCultural Events

Political Systems

World Events

Global Dimensions

Internal Dimensions

Personality

Laws/Legislation

Professional Associations

Reporting Structure

Economic Systems

Thinking Styles

Introvert/Extrovert

AgeGender

Gender Identity

Race and EthnicitySexual Orientation

Mental/Physical AbilityGender Expression

Place of Origin

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&is a fact

is a choice

Diversity Inclusion

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The road to diversity and inclusionWhat can Employees do to move things along?

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ccdi.ca > Products > Workplace Solutions >

Open reports & toolkits

Business CaseWhat is your organization specific business case for D&I?• Executive Summary• Scope, Context, and Definitions• Situational / Stakeholder Analysis• Organizational Impacts / Business Imperatives• SWOT Analysis• Legal Frameworks and Ramifications• Conclusion and Recommendations

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Business CaseAnswer these questions:• What is the value to your organization?• How will this (positively) impact the top and

bottom line?• What is your organization missing out on

(missed opportunity)?• What are your competitors doing?

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ccdi.ca > Products > Workplace Solutions >

Open reports & toolkits

Employee Resource Groups• Employee Resource Groups (ERGs) are

voluntary, employee-led groups that foster a diverse, inclusive workplace aligned with organizational mission, values, goals, business practices, and objectives.

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Employee Resource Groups• Develop of a business case• Develop strategic plan

• What is your ERG going to DO?

• Secure executive sponsor• Execute• Measure success

Babson CollegeNeilsenDellPepsiCo

AKA:• Business Resource Group• Employee Network• People Network or Club• Affinity Group

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Community Involvement• Get Involved:

• Join a board• Volunteer• Look for opportunities

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Be a Voice• Help your employer understand:

• Educate• Identify opportunities• Be a Subject Matter Expert

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