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CUSTOM BUILT, CREATIVE APPROACH
PROPOSAL & MSA/SOW
HQ
97th S 2nd St., Ste. 100
San Jose, CA. 95113, USA
DR Office
Manuel Maria Almanzar #7,
Santo Domingo, DR
Cre8 Teams
Proposal + MSA/SOW
RPO Services
www.cre8teams.com
CLIENT COMPANY
Client Name
Client Title
Charlie Cubillas
Co-Founder
+1(408) 891-2414
www.cre8ai.com re C
PROPOSAL & MSA/SOW www.cre8ai.com
ABOUT US
WHAT MAKES US SPECIAL
We’re a small group of entrepreneurs based in Silicon Valley, who take creativity to heart. No we’re not painters, or song writters, or even artistic in the traditional sense (though we still value all of that), we focus our creativity in a business sense, such as; agreements that are flexible, teams with roles that don’t even exist (yet), team models that are unique to your needs and are not limited to a specific location (or country).
No, we don’t create artificial intelligence (AI)... that’s our clients job, they write the codes, design the technology and get the ai/machine learning (ML) part, up and running. We provide the team that helps our clients support it, improve it and finally scale it.
We’ve been doing this since April 2017 and we’ve learned that the key to this, is finding creative thinkers that can help you figure out all of what falls into that “grey area” when your AI can tell the difference between black or white but gets stuck on grey.
CULTURE FITWe don’t hire anyone for our clients that we wouldn’t hire for ourselves
CONVENIENCEOur team is easy to work with because they’re on the AST timezone
TOOLSWe provide the right tools for the job, knowing they may vary among projects
We stand out because we use our recruiting background to hire creative people whenever we can. Our corporate culture, office and management philosophy also promote a stress free environment where creative thinking is appreciated and in many cases rewarded.
WE ALSO STAND OUT BECAUSE OF
PROPOSAL & MSA/SOW www.cre8ai.com
SITUATION ANALYSIS
OUR APPROACH
STEP 1Integration
STEP 2Delivery
STEP 3Calibration
PROJECT BRIEF:SAMPLE CLIENT
CLIENT: I GOT THE PROJECT, NOW WHAT?CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC
CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC
We struggled with similar challenges and we stumbled upon a solution so efficient that we couldn’t keep it from our clients. We built a team of recruiters in the Dominican Republic that carry the heavy load, and operate under the guidance of two veterans in the recruiting and staffing industry.
ACCESSWe are given access to a
client inbox and stakeholders
TRAININGWe learn our client’s existing
processes and best practices
WF SPECIFICCLIENT SPECIFIC CLIENT
SPECIFIC CLIENT SPECIFIC
WF SPECIFICCLIENT SPECIFIC CLIENT
SPECIFIC CLIENT SPECIFIC
KPIsWe measure all performance
metrics and ratios
MBR/QBRsFeedback through monthly/
quarterly business reviews
CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC
We combine our local expertise with nearshore cost/scalability - “The best of both worlds”
PROPOSAL & MSA/SOW www.cre8ai.com
OUR SERVICES & SOLUTIONS
All our services are custom built based on our clients need at the time. We always offer competitive pricing due to our Nearshore delivery team, and we also provide discounts based on the size/volume and/or the duration of the contract or requirements. Pricing may vary based on tools or skills required, as well as the team structure required to support the project.
Manual review,
statistical analysis
Data parsing, data
ingestion
Performance, strategy
and training wizard
We offer the flexibility of combining local-onsite resources in the US with our Nearshore support team; providing local expertise, scalabity and value.
Resume formatter,
activity driver, bounty
hunter
ANALYSIS DATA ENTRY
CONTENT REVIEW RESEARCH
1 2
3 4
GOALS & OBJECTIVES
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ALSDKJFALSD sdlfajdslfa alsdjfalsdj
adljfals aldhfaosdihfa asodhfaoei ashfakdf
ldakjdslakfj alskdjfalsdkfjal asldkjfalsdkjf
lskdjalsdjf asldjfalsdkfj asjdlfajsdfl asldfjalsdkfj
aldkjfLSAKJF ASDLFJASLDK FJlasdjfalsjd
NEARSHORE = LOCAL EXPERTISE & CONVENIENCE + OFFSHORE SCALABILITY & PRICING
GOALS: OBJECTIVES:
PROPOSAL & MSA/SOW www.cre8ai.com
Our teams traditionally involve both our founders (executive), an onsite manager (management) and the team requested by our client (production). We meet regularly and track performance daily.
Our teams are fully managed, rely on on-demand IT support and a stress-free environment that allows them to think creatively and feel comfortable while they’re on the phone.
OUR FOUNDERSThey have been recruiting, training and managing teams for over ten years, building teams for some of the best companies in the world.
Our nearshore operation is state of the art,
MARIELA GAGNONCEO/COO
LinkedInwww.linkedin.com/in/marielagagnon
RESPONSIBILITIESManagement (90%)
Training (70%)
Culture (90%)
CHARLIE CUBILLASCBO/CMO
LinkedInwww.linkedin.com/in/ccubillas
RESPONSIBILITIESBiz Dev (90%)
Compliance (90%)
Marketing (80%)
OUR TEAM
OUR NEARSHORE OFFICE
COST
SECURE
CONVENIENCE
INFRASTRUCTURE
TALENT
MANAGEMENT
NOTE: CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC
PROPOSAL & MSA/SOW www.cre8ai.com
SERVICE PRICING
JR ANALYST
$2,500ANALYST
$3,200 $3,500SR ANALYST
Our standard services are built using resources in the Dominican Republic which occupy the roles listed below. We also offer dedicated Aand managers, depending on the size of the project and the number of job openings.
• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC
SERVICE INCLUDESCLIENT SPECIFIC CLIENT SPECIFIC
NOTE: CLIENT SPECIFIC CLIENT SPECIFIC CLIENT SPECIFIC
SERVICE INCLUDESCLIENT SPECIFIC CLIENT SPECIFIC
SERVICE INCLUDESCLIENT SPECIFIC CLIENT SPECIFIC
• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC
• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC• CLIENT SPECIFIC
TIMELINE
NOTE: Our training program is hands-on. What this means is that while our resources are training, they’re working hand-and-hand with our founders and they’re producing results from day 1. Each client is different, therefore we work closely with our clients to define each step of the process to guarantee quality and results.
Week 1-2
Week 2-4
Week 3-4
Week 4-5
LAUNCH
TRAINING
SHAREPOINT
EVALUATION
MONITORING
PROPOSAL & MSA/SOW www.cre8ai.com
MSA TERMS & CONDITIONS
This Master Service Agreement, reference number MSA-42519, is effective as of __________________ between Northramp (“CLIENT”) with principal offices located at _____________________________________________ and Cre8 SF (doing business as “Cre8”), a California based corporation with principal offices located at 97 South 2nd Street, Suite 100 #8 San Jose, CA. 95113 USA and Manuel Maria Almanzar #7, Santo Domingo, Dominican Republic. The purpose of this Agreement is to set forth the terms and conditions under which Cre8 will provide professional services to Client, as requested by Client. Client and Cre8 are each a (“Party”) to this Agreement and are collectively the (“Parties”).
Cre8 and Client desire for Cre8 to render certain services (the “Services”) under the terms and conditions of this Agreement. The resultant work product of such Services (the “Deliverables”, which include, but are not limited to, any programming or data compilations or code, documentation, reports, materials, workflow or objects produced as a result of the Services or delivered by Cre8 in the course of performing the Services), the price and payment terms associated therewith and any additional provisions as are agreed upon by the parties, shall be as set forth in individual mutually agreed written statements of work issued hereunder (each a “Statement of Work”).
All Statements of Work shall incorporate this Agreement by reference, shall be governed by and subject to the terms and conditions of this Agreement, and shall be signed by the authorized representatives of both Parties; provided that, Client shall not be obligated to receive or pay for any services or work product unless or until the applicable Statement of Work is signed by an authorized representative of Client.
Client and Cre8 agree to indemnify, defend and hold the other (including their respective directors, officers, members, employees and agents) harmless from and against any and all third-party claims resulting from bodily injury, death, or damage to tangible personal property, to the extent arising solely out of their respective negligent or wrongful acts or omissions in the course of performing their obligations related to their consulting services relationship. Cre8’s indemnification obligations shall not extend, however, to any action or inaction of Cre8 taken at the express direction of Client, except in the event of gross negligence, fraud, and/or intentional acts or omissions.
Except as otherwise may be agreed in writing, each Party agrees that during the term of this Agreement and for a period of one (1) year thereafter, it shall not directly or indirectly solicit for employment, any Employee of the other Party with whom it comes into contact as a result of providing or receiving Services hereunder. “Solicit” shall not include advertising in newspapers or trade publications available to the public (whether in print, electronic, online or other form).
1. STATEMENT OF WORK
2. MUTUAL INDEMNIFICATION
3. NON-SOLICITATION OF EMPLOYEES
PROPOSAL & MSA/SOW www.cre8ai.com
4. LIMITATIONS ON LIABILITY
Neither Party shall be liable to the other for indirect, incidental, special or consequential damages sustained resulting from the action or inaction of the Party under this Agreement, whether the cause of action against the Party is in contract, breach of warranty, tort, gross negligence or otherwise, including but not limited to lost profits, lost opportunities and/or delay damages, even if the Party was aware of or knew the potential for such damages.
This Agreement shall be governed by and construed in accordance with the substantive laws of the State of California, notwithstanding the conflict of laws doctrines of that or any other jurisdiction. Client, recognizing that this is a contract for services provided by a company based inthe state of California, hereby stipulates, consents, and agrees that the state courts of San Jose California shall have exclusive jurisdiction and venue in the event of any litigation arising out of or pertaining to this Agreement. Client hereby waives any objection to suit in said court.
Both parties warrant and represent that they have authority to execute this MSA on behalf of their companies and bind them to the obligations stated within.
5. ATTORNEY FEES AND COSTS
6. APPROVALS
7. MSA SIGNATURES
Name/Date: Charlie Cubillas - 05/ /2019
Approved by Approved by
Name/Date:
CLIENTCRE8
PROPOSAL & MSA/SOW www.cre8ai.com
2. CONTACT INFORMATION
REFERENCE NUMBER: MSA-99999.S1
This Statement of Work (“SOW”) for a “recruiting support program”, under the Master Services Agreement No. MSA-____________ between Cre8 SF (doing business as Cre8) a company operating under the existing laws of California and Northramp (“Client”), dated _______________________ and it expires ______________________. The method of delivery for this SOW is based on a “Fixed Fee” pricing model, which is described below.
1. STATEMENT OF WORK
NORTHRAMP
Main Contact
Phone Number
Email Address
Secondary Contact
Phone Number
Email Address
Technical POC
Phone Number
Email Address
CRE8
Main Contact Charlie Cubillas
Phone Number +1(408)891-2414
Email Address [email protected]
Secondary Contact Mariela Gagnon
Phone Number +1(415)999-7964
Email Address [email protected]
Dom. Rep. POC Ceoany Romero
Phone Number +1(829)848-1367
Email Address [email protected]
PROPOSAL & MSA/SOW www.cre8ai.com
This is a three (3) month trial, with the purpose of evolving into a custom-built ongoing program. The purpose of this program is to deliver top quality prospects for each open role and to oversee the prospects experience from beginning to end.
MANAGEMENT SERVICEThe purpose of this service is to provide a team that is both easy to scale and semi-autonomous. This service includes (not limited to) staff management, theoretic and dynamic training, coaching, reporting, performance reviews and plans and the development of scalable and efficient team structures.
SERVICE REQUIREMENTSCRE8 1. CLIENT SPECIFIC2. CLIENT SPECIFIC3. CLIENT SPECIFIC4. CLIENT SPECIFIC
CLIENT1. CLIENT SPECIFIC2. CLIENT SPECIFIC3. CLIENT SPECIFIC
3. EXECUTIVE SUMMARY
The quality and delivery of this service is determined by the objectives described in this section, which are tracked and measured on a month to month basis.
PERFORMANCE OBJECTIVESCLIENT SPECIFIC CLIENT SPECIFIC
MANAGEMENT OBJECTIVES1. CLIENT SPECIFIC CLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFICCLIENT
SPECIFIC CLIENT SPECIFIC 2. CLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFIC CLIENT
SPECIFIC CLIENT SPECIFIC3. CLIENT SPECIFIC CLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFICCLIENT
SPECIFIC CLIENT SPECIFIC4. CLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFICCLIENT SPECIFICCLIENT
SPECIFICCLIENT SPECIFICCLIENT
4. SERVICE LEVEL AGREEMENT
WE WILL FIND A WAY OR MAKE ONE- HANNIBAL
PROPOSAL & MSA/SOW www.cre8ai.com
Name/Date: Charlie Cubillas - 05/ /2019
6. TERMS & CONDITIONS
LENGTH The duration of this SOW is three (3) months
RENEWAL & TERMINATION This contract renews itself automatically under the same terms and condition unless requested previously in writing by either parties within four (4) weeks from the expiration date.
Cre8 shall provide Client the services described on a “Fixed Fee” pricing model. The amount quoted in this statement of work will be invoiced as per the payment terms outlined.
PRICING
FEE SCHEDULE• The client is to be invoiced every (30) thirty days. • Invoice payment terms are net thirty (30).
5. FEE STRUCTURE
7. APPROVALS
8. SOW SIGNATURES
Approved by Approved by
Name/Date:
CLIENTCRE8
ITEM UNITS PRICE PER UNITCLIENT SPECIFIC 1 $3,200.00
CLIENT SPECIFIC 1 $500.00
Both parties warrant and represent that they have authority to execute this MSA on behalf of their companies and bind them to the obligations stated within.
Cre8 Teams
Proposal + MSA/SOW
RPO Services
www.cre8teams.com
CLIENT COMPANY
Client Name
Client Title
Charlie Cubillas
Co-Founder
+1(408) 891-2414
re C