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Credit Insight Analyst – Credit Operations
Department: Credit Operations
LOCATION: Warwick
SUMMARY
The UK’s fastest growing and largest independent energy supplier is seeking a Credit Insight Analyst with an analytical reporting background, to join their expanding team. First Utility is committed to helping customers reduce their energy bills through the use of innovative technology, by offering cheaper tariffs and campaigning for industry change. This opening comes at an exciting stage and offers a fantastic opportunity for you to be part of a team hungry to make a difference.
ROLE OVERVIEW
As Credit Insight Analyst for our Credit Operations team you will be responsible for producing analytical insight in to Credit Operations performance. Your role will include building and producing in‐depth Credit reporting for all aspects of Credit Operations. Through building effective relationships across all operations, you will report on functions within credit Operations, deliver key performance indicators for Direct Debit and through reporting on MI & KPIs, suggest ways to drive better cash collection performance.
AREAS OF SPECIFIC RESPONSIBILITY
● MI & KPI in‐depth Reporting experience ● Experience in creating and running MI Reporting ● Report team statistics and KPIs to the department & company ● Work as part of the team to deliver effective MI reporting to the Credit Management team
for monthly and daily KPIs and SLAs
THE DESIRABLE CANDIDATE WILL HAVE:
● Able to create and produce effective MI & KPI information ● Advance Microsoft Office skills ● Able to understand and communicate best practice and/or regulatory conduct ● Able to rationalize conflicting priorities and act in a timely manner to meet deadlines and
maintain team morale ● Able to work to tight timescales and manage time effectively ● Previous experience of the Utilities or Financial Services industry ● Proficient in Microsoft Access & VBA ● Six Sigma ● Business Analytics/SAS ● Inquisitive and prepared to challenge ideas ● Must have flexible approach to work ● Microsoft SQL analytical skills
OTHER:
● All applicants must live in the UK and be eligible to work in the UK.