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Lee Hartman, CEO/President Eric Kyler, V.P. of Sales

CSG Overview

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Page 1: CSG Overview

Lee Hartman, CEO/PresidentEric Kyler, V.P. of Sales

Page 2: CSG Overview

Introduction

Carrier Services Group Inc. (CSG) is an Ohio based engineering and equipment services firm providing asset recovery and EF&I services to the telecommunications industry and F500 clients. CSG services clients in the U.S., European and Asian markets. New and refurbished equipment sales, asset recovery and field engineering services are provided on all major OEM’s including Adtran, Alcatel- Lucent, Avaya, Ciena, Cisco, Dell, Ericsson, HP, IBM, Juniper, Nokia, Nortel, Tekelec, Tellabs and others.

Page 3: CSG Overview

Carrier Services Group

Established in 2003 in Vienna, OH

Warehouses in Vienna and Warren, OH and Dallas, TX

Global customer base and market capabilities

Experienced OEM and secondary market staff Engineering services providing to Tier 1,2 and 3 carrier networks

nationwide

Year over year sustained and dynamic growth Core values: Integrity, Customer Satisfaction, unmatched product and

service offerings

Page 4: CSG Overview

Infrastructure

Combined warehouse space of 200,000 square feet Vienna, OH-main warehouse, staging and testing facilities Warren, OH-secondary warehouse Dallas, TX-secondary warehouse Youngstown, OH- Data Center

Page 5: CSG Overview

Telecom Asset Management

Client MSA Consignment terms:Set % revenue share to client; consignment revenue is paid to client monthly, all or part of proceeds may be credited to new or spare equipment needs or used for field engineering services nationally. Experts in resell market.

Asset Exchange:Can lower client capital expenditure through the exchange of excess equipment for needed equipment platforms and engineering services.

Refurbish-Repair Services:OEM trained engineers to refurbish, test and repair according to manufacturer specifications. Repair services are available for faulty equipment and costs can be deducted from product revenue. EES: Effective Evaluation Service

Recycling Services:Manage disposal of assets/scrap and non-repairable equipment exceeding US environmental laws & standards. (No landfills)

Project Management: Experienced Project Management Team to efficiently manage entire Reverse Logistics Chain combining Decommissioning, Logistics, Inventory and Recycle or Resale of Retired Assets. Cradle to Grave.

Page 6: CSG Overview

CSG Equipment Remarketing Overview

Focus on maintaining supply of equipment and selling to end user client base worldwide. Stocking programs & critical spares.

Equipment consists of all layers of the network for Tier 1 and Tier 2 carriers Installed base primarily Nortel, Lucent, Ericsson, Nokia, Cisco and all associated

Central Office and BTS related equipment

Historical equipment sales in excess of $25 million Existing MSA contracts into Tier 1 & 2 carriers for decommission and resell

providing access to numerous Central Offices and BTS sites nationwide

Project manager in-house to ensure integrity of equipment/project. Web portals

provided for visibility into projects.

Rigorous Testing, Reengineering and Refurbishment process Corporate Networking (10,000+ contacts): Telecom Finders, Chrystal Networks,

Enterprise Customer Equipment

Page 7: CSG Overview

CSG is the #1 Holder in Lucent 5ESS in the telecom industry, doubling the size of our competitors’ inventory

Our vast stock of Nortel ranks us as the second leading provider of Nortel equipment

CSG has more than 287,000 circuit packs & 10,000 line items

9th largest central office inventory (out of 250+ US dealers)

CSG Inventory

Page 8: CSG Overview

x x x x x x x x x x x0

5000

10000

15000

20000

25000

30000

35000

40000

45000

Lucent 5ESS Total Quantities

CSG

Nortel Total Quantities

CSG

*Stats based on 2009 Chrystal Networks & Telecom Finders inventory data

#1 HOLDER OF LUCENT 5ESS#1 HOLDER OF ERICSSON#2 HOLDER OF NORTEL

CSG Inventory

Page 9: CSG Overview

CSG Secondary Market Equipment Cell Site Equipment Digital Transmission Equipment IP Data Equipment Switch Equipment Transmission Equipment Power Equipment Microwave/RF Equipment

Cable Assemblies Miscellaneous equipment

including Ancillary hardware for wireless and wireline including DSX panels, cable kits, antennas, repeaters etc.

Outside plant Generators

•ADC KENTROX•ADC/PAIRGAIN•ADTRAN•AFC•ALCATEL•ALCATEL/DSC•ALCATEL/NEWBRIDGE•CARRIER ACCESS•CIENA•CISCO•DELL

•ERICSSONFUJITSU•GENERAL DATACOM•IBM•JUNIPER•LORAIN•LUCENT•MARCONI•MOTOROLA•NOKIA•NORTEL•OCTEL

•PARADYNERFS•SIEMENS•SONUS•SUN•TELCO SYSTEMS•TELECT•TELICA•TELLABS

WIRELESS AND WIRELINE OEM’S:

Page 10: CSG Overview

Engineering Services CSG’s Field Supervisors, Installers and Technicians have a collective understanding of end-to-

end network and the major OEM equipment deployed throughout enabling them to perform efficient staging and equipment configuration, circuit migration, decommission, pack and ship with detailed documentation

CSG’s OEM trained staff technicians and contractors perform commissioning/decommissioning throughout N. America on Alcatel, Cisco, Ericsson, Lucent, Nokia, Tellabs and other OEM equipment manufacturers

CSG works closely with all client approved engineering and contracting firms to provide the best financial solution

CSG’s proven project management and communication processes allow seamless extension of our service to our customers in North America, Europe and Asia

CSG’s database system supports secure, real time web presentation and progress reporting

Page 11: CSG Overview

Engineering ServicesTechnologies

CSG has experience installing and providing connectivity products for multiple TDMA, CDMA and GSM

Examples include: TDMA Sunset 2008 & 2009 (AT&T): TDMA equipment removal & distribution DCCS expansions (Tellabs & Alcatel products) Cisco IP Switch/Router Installations Nortel (Passport 7K & 15K units) installation & expansions Sonus (GSX9000 units) Installations Sun Microsystems (Netra Servers) Dantel Alarm/Monitor systems Clock Upgrades Marconi Power Generator Services

Page 12: CSG Overview

Engineering ServicesEngineering Abilities/ Installation Abilities

CSG works closely with our customers engineering departments to identify and document all aspects of an installation project. Given the opportunity to bid on projects all aspects of installation are identified and documented during the initial site visit with customer engineers.

From documenting each circuit assignment for every platform to individual mounting hardware, everything is taken into consideration at our initial visit to the facility with each and every project.

CSG installation teams are fully qualified and trained to install various equipment, connectivity and overhead structure at our customers’ facilities

We possess the ability to “field terminate” fiber optic and copper connectivity through the networks.

From installing equipment frames on concrete or data floor to overhead seismic superstructure our installation teams are regarded as some of the best in the industry.

Page 13: CSG Overview

Project Completion Record Restoration of service and documentation of

circuit paths for Hurricane restoration (Katrina, Rita & Ike)

AT&T TDMA equipment removal, FA documentation/release and credit offerings for equipment. CSG received a contract of 47 out of 49 facilities to be retired in Central region alone

AT&T E911 connectivity upgrade & installation services throughout “central” region

Sprint Audit of 137 facilities, full Transport documentation to T1 level completed in 8 months for every circuit in all facilities

Provided and terminated all synchronization leads for AT&T Mobility Clock upgrade-all leads were transferred from older Cesium clock sources to GPS synchronization links and performed without dropping any service links

Gulf Coast Hurricane Restoration

TDMA sunset

Dantel Installation

Synchronization/Clock installations

Super-structure build out

Fiber guide expansions & installations

Sprint Audits

E911 Service

Page 14: CSG Overview

Engineering ServicesEF&I Tools and Testings CSG has experienced staff to utilize tools from Burndy, Fluke, Noyse, ADC, Cisco and

Sunset test units

CSG has experienced staff to modify, create and document projects via AutoCAD, Visio, MS Office (Word, Excel, PowerPoint, etc) and Adobe.

CSG has the ability to test the multiple platforms such as Tellabs 5500 DCCS, Alcatel ADSL1000, DWDM Platforms.

CSG also has the ability to line certify connectivity links such as CAT5e, CAT6 and optical connections. In addition records of NEXT, FEXT, and signal readings are provided for each line certified.

Materials Management CSG has partner agreements with several manufactures and material providers and

maintains the ability to ship directly from manufactures to facilities in addition to staging materials at our facilities. Logistics performed by CSG fleet & personnel.

In-House material requisition and deployment and localized staging area affords CSG the ability to facilitate our customer requests.

Page 15: CSG Overview

Engineering Services

Competence and Quality CSG has quality and training programs established to follow the AT&T TP

documentation as well as AT&T specific programs such as “Ask Yourself” and “Supplier Awareness” and have certified installers throughout these programs

In addition to AT&T specific programs we are Hilti Certified installers

In situations where a sub-contractor is to be utilized those subcontractors are under direct supervision of a CSG Installation Supervisor to ensure all quality and installation services are performed to our customers standards and requirements

Page 16: CSG Overview

CSG Products & Services Overview

Refurbished Equipment from all major OEM’s; tested & warranted with a 1 yr minimum warranty and 24hr advanced replacement.

New Equipment from selected OEM’s

Asset Inventory Management

Engineering Services- Installation & De-Installation/De-Commission

Valuation Services- Equipment valuations on all OEM’s Spares Management and End of Life programs Forward-source equipment

requirements using internal proprietary database

Staging and Custom Configurations

Repair Services- Out of warranty repair, testing and refurbishment Recycling Services- EPA approved disposal of scrap equipment/battery

disposal

Page 17: CSG Overview

Contacts

Lee Hartman – CEO/President 330-373-1777

[email protected]

Eric Kyler – VP, Sales 512-925-8660

[email protected]