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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan Prepared by: Coordinated Transportation Steering Committee Facilitated by: Tri-County Regional Planning Commission (TCRPC) Cumberland County Transportation Department (CCTD) Capital Area Transit (CAT) Perry County Transportation Authority (PCTA) Approved By: Harrisburg Area Transportation Study June 22, 2007

Cumberland, Dauphin, and Perry Counties Pennsylvania · Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Services Transportation Plan HATS

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Cumberland, Dauphin, and Perry Counties Pennsylvania

Coordinated Public Transit – Human Service Transportation Plan

Prepared by: Coordinated Transportation Steering Committee

Facilitated by: Tri-County Regional Planning Commission (TCRPC)

Cumberland County Transportation Department (CCTD) Capital Area Transit (CAT)

Perry County Transportation Authority (PCTA)

Approved By: Harrisburg Area Transportation Study

June 22, 2007

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Services Transportation Plan

HATS FFY 2007 Certification

The Harrisburg Area Transportation Study (HATS) is the organization that will consider and approve the plans and programs and the Federal and State funding, for the highway and transit systems in the Harrisburg Urbanized Area and Tri-County Region. Organizational members include the Counties of Cumberland, Dauphin and Perry, Harrisburg City, the Pennsylvania Department of Transportation and Capital Area Transit.

The Harrisburg Area Transportation Study (HATS), as the lead agency, has formally adopted on June 22, 2007, a locally developed, coordinated public transit – human services transportation plan from which projects selected from Federal Fiscal Year (FFY) 2007 funding under the Section 5310 Program, Job Access and Reverse Commute (JARC), and New Freedoms Program shall be derived.

The Harrisburg Area Transportation Study (HATS) has established a Public Transit – Human Services Transportation Plan Task Force, which includes the participation of representatives of public, private, and non-profit transportation and human services providers and members of the public. HATS, through its committee member selection process, has documented its good faith efforts to solicit involvement from the proper stakeholder interest groups.

Through its comprehensive review, the Public Transit – Human Services Transportation Plan Task Force has identified strategies and/or activities to address identified service gaps and set relative priorities for implementation by determining the priority order of all section 5310 program applications for Cumberland, Dauphin, and Perry Counties, Pennsylvania. In FFY 2007, there were no applications for funding for the JARC or New Freedoms programs.

The Harrisburg Area Transportation Study (HATS) has developed and adopted a coordinated plan, which is attached, that includes at a minimum the following elements:

� List of the groups that were represented by participants of the task force, � Documentation of the HATS’ good faith efforts to solicit involvement in the task force. � The HATS’ identification of strategies and/or activities to address identified service gaps and set relative

priorities for implementation through it determination of the priority order of applications for Section 5310, JARC, and New Freedoms funding within its jurisdiction.

� Prioritized list of such applications.

Representative Mark Keller, Chairman Date Harrisburg Area Transportation Study

Table of Contents

CUMBERLAND / DAUPHIN / PERRY COUNTIES, PENNSYLVANIA COORDINATED PUBLIC TRANSIT – HUMAN SERVICE TRANSPORTATION PLAN .............................. 1 ABOUT THE HARRISBURG REGION................................................................................... 1

HATS ..................................................................................................................................................2 TCRPC ...............................................................................................................................................2 Paratransit Services............................................................................................................................2

SECTION #1: PROVIDERS AND SERVICES ......................................................................... 4 Providers:............................................................................................................................................4 Services ..............................................................................................................................................6 Handicap Accessible Transportation ................................................................................................11

SECTION #2: TRANSPORTATION NEEDS ASSESSMENT............................................. 12 Persons with Disabilities ...................................................................................................................12 Persons 65 years of Age or older .....................................................................................................13 People with Low-Income...................................................................................................................15 Households with no Vehicle Access .................................................................................................17 Other Areas of Concern....................................................................................................................19 Transportation NEEDS by Region ....................................................................................................24

SECTION #3: TRANSPORTATION GAPS.......................................................................... 32 SECTION #4: PRIORITIES FOR IMPLEMENTATION....................................................... 34

Priorities............................................................................................................................................34 5310 REVIEW APPLICATION SCORE SHEET................................................................... 35

Overview...........................................................................................................................................35 Section 5310 Application Review Score Sheet .......................................................................................37

HARRISBURG REGION FFY 2007 5310 APPLICATION REVIEWS ................................ 38 FFY 2007 5310 Grant Application Recommendations .....................................................................48

HATS COORDINATED PUBLIC TRANSIT – HUMAN SERVICE TRANSPORTATION TASK FORCE ........................................................................................................................... 49

Task Force Members:.......................................................................................................................49 COORDINATED PUBLIC TRANSIT – HUMAN SERVICE TRANSPORTATION TASK FORCE MEETING ................................................................................................................... 50

Community Outreach Efforts to form Task Force .............................................................................54 SUPPORTING DOCUMENTATION: ..................................................................................... 1

Executive Order: Human Service Transportation Coordination..........................................................1 PennDOT: Coordinated Public Transit – Human Services Transportation Plans...............................1

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Cumberland / Dauphin / Perry Counties, Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

The Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users

(SAFETEA-LU) signed into law on August 10, 2005 requires that a coordinated plan for transit be developed for each region. A Coordinated Public Transit – Human Service Transportation Plan (CPT-HSTP) identifies the transportation needs of individuals with disabilities, older adults, and people with low incomes, and provides strategies for meeting those local needs and prioritizes transportation services for funding and implementation.

A diverse group of stakeholders was invited to assist with the following: � Conduct an assessment of available services (public, private, and non-profit) � Identify transportation needs for individuals with disabilities, older adults, and people with low incomes. � Develop strategies and/or activities to address the identified gaps and achieve efficiencies, where

possible, in service delivery. � Identify priorities for implementing the strategy/activities based on resources, time, and feasibility for

implementation.

The group of stakeholders will serve as the task force, on behalf of the Harrisburg Area Transportation Study (HATS) to specifically deal with issues related to transit and human services transportation coordination. The committee will meet on an as needed basis to identify the needs, develop strategy, and assist with program implementation.

Strategies and Activities derived from this plan may afford the opportunity to be funded through Section 5310, Job Access and Reverse Commute (JARC), and New Freedoms programs.

About the Harrisburg Region The Harrisburg Metropolitan Region is situated in South Central Pennsylvania. The region

includes the three counties of Cumberland, Dauphin, and Perry. The major employment centers of the region include the City of Harrisburg, which is the State Capital, and the surrounding municipalities in both Cumberland and Dauphin Counties. Major communities in the region include Hershey (part of Derry Township), Middletown, Hummelstown, Halifax, Elizabethville, Camp Hill, Carlisle, Shippensburg, Marysville, Newport, and New Bloomfield. As of the 2000 census, the population of the three counties was around 510,000. The area provides a number of public transportation options for those who live in the area, commute into the area for work, and visit the Pennsylvania State Capital area for work or pleasure.

Capital Area Transit (CAT) provides fixed-route bus service to Downtown Harrisburg and the surrounding communities in Dauphin and Cumberland counties. CAT also provides Paratransit services for the elderly and disabled residents in Dauphin County, while the Cumberland County Transportation Department serves residents in Cumberland County and the Perry County Transportation Authority serves those in Perry County.

Other important services include several inter-city and private charter bus companies serving the Harrisburg area, AMTRAK Passenger Rail Service, the Harrisburg International Airport, and other private transit providers. User fees, and local, state, and federal transit and transportation funds fund public transit in the area.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

In the Harrisburg area, the Harrisburg Area Transportation Study (HATS) oversees the use of these public funds. The following report provides a general overview of public transit in the Harrisburg region.

HATS HATS is a federally designated Metropolitan Planning Organization (MPO). The HATS region

encompasses the three counties of Cumberland, Dauphin, and Perry and by virtue of their location within the Harrisburg urbanized area, Palmyra Borough and North Londonderry and South Londonderry Townships in Lebanon County.

The Harrisburg Area Transportation Study (HATS) is a federally designated Metropolitan Planning Organization (MPO), an organization of federal, state, and local agencies, and officials from Cumberland, Dauphin, and Perry Counties, the City of Harrisburg, and Capital Area Transit. HATS was created in response to the Federal-Aid Highway Act of 1962, which mandated regional transportation planning as a condition for receiving federal funds for transportation projects.

HATS’ three member counties, the Department of Highways (PennDOT’s predecessor), and the City of Harrisburg entered into an agreement on February 11, 1965 to provide for a continuing, comprehensive, coordinated transportation planning process for the Harrisburg area. Recognizing the need to include a voice for transit, HATS welcomed Capital Area Transit into membership in 1992. TCRPC

The Tri-County Regional Planning Commission (TCRPC) serves as the lead-planning agency for HATS. TCRPC staff works closely with the HATS Committees to advise on regional policy and capital funding issues such as transportation, the environment, and land use, in the Harrisburg area.

Paratransit Services Cumberland, Perry, and Dauphin Counties provide specialized transportation services to

residents unable to access normal modes of public and private transportation such as bus service or driving private vehicles. Each county has slightly different requirements for eligibility but all requirements are guided by the regulations set forth in the federal Americans with Disabilities Act. Cumberland and Perry provide these services under the direction of their county transportation departments while Dauphin County contracts with Capital Area Transit to provide these services. CAT Shared-Ride Service

CAT Shared-A-Ride provides service, which is shared-ride in nature. That means riders will likely be riding with others and that other individuals may be picked up and dropped off before the rider reaches their destination. The goal is to make sure, in most instances, that no one rides for more than an hour, but the trip may well take longer than if a person was traveling in his or her own vehicle, and passengers need to plan accordingly.

The service provided is door-to-door. Most of the vans have wheelchair lifts. Passengers receive assistance from drivers with walking, boarding, and exiting the vehicle, up to the door of your home or destination. Drivers cannot, however, take a wheelchair up or down steps, or provide any lifting assistance for passengers.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

All users of specialized services must be registered with CAT Share-A-Ride, and reservations are required. If a rider must cancel a trip, he or she must call the Dispatch Office (Harrisburg—232-6104, extension 136; Elizabethville— 362-3321) at least one hour before the scheduled pick-up time.

Cumberland County Transportation Department CCTD Shared Ride service may be thought of as a bus service. It provides curb-to-curb

transportation for Cumberland County residents to anywhere in Cumberland County. It also offers transportation for medical appointments to places just over the Franklin County line and to just over the Dauphin County line to include the Capitol Complex, and limited trips to Hershey Medical Center.

CCTD drivers will provide transportation if the client is present at the pick-up curb and can depart the vehicle at the drop off point. CCTD are not personal care attendants. The Shared Ride system is wheelchair accessible. The CCTD drivers are not responsible to care for a client if no one is home. If a client needs help getting to and from the pick up point, the client must make the necessary arrangements.

Shared Ride service is not a taxi or limousine. Clients share the vehicle with others taking similar trips. You may need to adjust your travel times to accommodate other client’s schedules. Space is limited and cannot be guaranteed, and service depends on demand. In rural parts of the County, service is limited. Clients should be flexible about when they travel and on what route they are taken.

Perry County Transportation Authority The Perry County Transportation Authority (PCTA) provides Share-A-Ride service for

eligible residents and commuter service for residents of Perry County between the hours of 6:00 AM and 6:00 PM, Monday through Friday. Currently no service is provided on Saturday, Sunday, or most major holidays. 80% of all PCTA vehicles are handicapped accessible.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

SECTION #1: PROVIDERS and SERVICES Providers: Many public transportation providers in the Harrisburg region provide transportation to those who choose not to use or cannot operate a personal vehicle. The following section lists those providers in the Harrisburg region. Organization Address City Zip Phone Fixed Route Transportation Providers

Capital Area Transit (CAT) 901 N Cameron St Harrisburg 17105-1571 (717) 233-5657 - Fixed-Route bus service serving Dauphin & Cumberland Counties, and portion of Northern York County

Raider Regional Transit (RRT) 05 Horton Hall – Shippensburg Univ. Shippensburg 17257-2210 (717) 530-8891

- Fixed-Route bus service to the Shippensburg University and the Borough of Shippensburg. RabbitTransit (YCTA) 1230 Roosevelt Ave York 17404-2206 (800) 632-9063

- Fixed-Route express bus service from York County to Downtown Harrisburg.

County of Lebanon Transit Authority (COLT) 200 Willow St Lebanon 17046-4873 (717) 274-9469

- Fixed Route bus service from the City of Lebanon to the Outlets at Hershey and express bus service to the Hershey Medical Center, both in Derry Township, Dauphin County.

Paratransit / Share-A-Ride Providers Capital Area Transit (CAT) – Share-A-Ride Division 901 N Cameron St Harrisburg 17105-1571 (717) 232-6104

- Paratransit / Share-A-Ride service throughout Dauphin County, with offices in Harrisburg and Elizabethville.

Cumberland County Transportation Dept. (CCDT) 310 Allen Rd. Carlisle 17013-3072 (800) 315-2546

- Paratransit / Share-A-Ride service throughout Cumberland County, with offices located in Carlisle.

Perry County Transportation Authority (PCTA) 208 Fickes St Newport 17074 (877) 800-7433

- Paratransit / Share-A-Ride service throughout Perry County, with offices located in Newport. Rohr Bus Company

- Paratransit / Share-A-Ride service provider for Dauphin County, coordinated through the CAT Share-A-Ride program.

Inter-City Bus Providers Capitol Trailways 1061 S Cameron St Harrisburg 17104-2530 (800) 333-8444

- Service from Harrisburg to Hummelstown, Hershey, Palmyra, Lebanon, Reading, York, Lancaster, Ephrata, King of Prussia, and Philadelphia.

Fullington Trailways 316 Cherry St Clearfield 16830-2362 (800) 942-8287 - Service from Harrisburg to Duncannon, Newport, Millerstown, Lewistown, State College and on to Pittsburgh.

Susquehanna Trailways 56 E Third St Williamsport 17701-6634 (800) 692-6314 - Service from Harrisburg to Amity Hall, New Buffalo, Liverpool, Route 104 Park and Ride on US-11/15, Selinsgrove, Sunbury, Williamsport, and Elmira, NY.

Greyhound Lines 411 Market St Harrisburg 17101-2302 (800) 231-2222 - Service from Harrisburg to York, Baltimore, Washington D.C., Sunbury, Bloomsburg, Wilkes Barre, Scranton, Syracuse New York, State College, Altoona, Johnstown, Pittsburgh, Philadelphia, New York City, Columbus Ohio, Indianapolis Indiana, and St. Louis Missouri.

Regional Bus Providers Hegins Valley Lines 558 Bowman St Millersburg 17061-1105 (717) 692-2717

- Service from Upper Dauphin County (Elizabethville, Millersburg, Halifax) to Downtown Harrisburg. R&J Transportation P.O. Box 69 Cressona 17929 (800) 722-4488

- Service from Schuylkill County (Frackville, Hegins Valley, Minersville, Cressona, Pine Grove) to Downtown Harrisburg.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Regional Rail Providers

Amtrak 411 Market St Harrisburg 17101 (800) USA-RAIL - Service from Harrisburg to Middletown, Elizabethtown, Mt. Joy, Lancaster, Philadelphia, Lewistown, Altoona, Johnstown, Pittsburgh

Non-Profit Service Providers United Cerebral Palsy of Central PA, Inc. 925 Linda Lane Camp Hill 17011-6402 (717) 737-3477

- UCP Central PA meets the unique transportation needs of over 400 low-income non-elderly adults with severe mental and physical disabilities. The people that benefit from the transportation services include the people that are involved with the UCP residential program, adult day training programs, or home based services for personal care and independent living.

Goodwill Industries of Central PA, Inc. 1150 Goodwill Dr Harrisburg 17101-2400 (717) 232-1831

- Goodwill has three vans dedicated to transporting our participants and support staff to various Community Skills Program activities that are part of Goodwill's daily activities.

The Stevens Center 33 State Ave Carlisle 17013-4432 (717) 243-6033 Mt. Zion School of Ministry R.D. 1, Box 7380 Grantville 17028 (717) 865-2000 The ARC of Dauphin & Lebanon Cty 2569 Walnut St Harrisburg 17103-1760 (717) 540-5800 Tri-County Association for the Blind 1800 N Second St Harrisburg 17102-2207 (717) 238-2531

Taxi Cab Companies American Taxi 1301 N Cameron St Harrisburg 17103-1011 (717) 901-TAXI

- Provides handicap accessible van Capital City Cab 362 Front St Steelton 17113-2537 (717) 939-6363 -

Keystone Cab 620 S 13th St Harrisburg 17104-2204 (717) 234-4400 -

Car and Van-Pooling Options: Commuter Services of South Central Pennsylvania

4507 N. Front St., Suite 200 Harrisburg 17110 (866) 579-RIDE

- Provides Car and Van-Pool matchup services, Emergency Ride Home Program, Employer outreach, promotion of transit alternatives.

Other Transportation Entities Auto and Van Rental Companies Charter Bus Companies Limousine Service Airport to Hotel Shuttle Services

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Services The Federal Government, Pennsylvania State Agencies, and PennDOT have made available a number of programs, which provide discounted Share-A-Ride transportation for those who qualify. The following section provides an overview of the programs available to residents who live in the Harrisburg Region Free Transit Program for Senior Citizens

The Pennsylvania Free Transit Program provides free transportation for persons age sixty-five or older during off peak hours through participating transportation organizations that provide fixed-route public transportation services. Non-peak riding hours, based on scheduled boarding time for all hours except the following:

A. for intercity bus, local public bus, subway-elevated and trolley service: � 7:00 am to 7:59 am and from 4:30 pm to 5:29 pm inclusive

B. for commuter trains and intercity trains: � Trains, which arrive at the main terminal from 7:00 am to 7:59 am, and trains, which depart the main

terminal from 4:30 pm to 5:29 pm. C. Free rides on regional transportation provider systems are available within 35 miles of boarding location.

Persons age sixty-five or older may also ride free at all times on weekends and the following holidays: A. New Year's Day*, Martin Luther King, Jr. Day, President’s Day, Good Friday, Memorial Day,

Independence Day*, Labor Day, Columbus Day (observed), Veteran’s Day*, Thanksgiving Day and Christmas Day* for all systems (*indicates holiday is observed on weekday when holiday occurs on weekend) that provide service on these days

Local Participants: � Capital Area Transit (CAT): Fixed-Route bus system serving Cumberland & Dauphin Counties. � Raider Regional Transit (RRT): serving the Shippensburg area. � Capitol Trailways: from Harrisburg to York, Hershey, Palmyra, Annville, Cleona, Lebanon, or Carlisle. � Fullington Trailways: from Harrisburg to Duncannon or Newport. � Greyhound Lines: from Harrisburg to York, Millerstown, or Thompsontown.

Share-A-Ride Program for Senior Citizens This program provides reduced rates for senior citizens 65 and older throughout Pennsylvania. Senior citizens pay 15% of the fare and the Lottery fund pays the remaining 85% on local Share-A-Ride door-to-door advance reservation transportation service. To qualify for the reduced fare, seniors must be at least 65 years of age and be able to supply one of the eligible proofs of age to the local Share-A-Ride provider in their county. Over $60 million is reimbursed to the Share-A-Ride providers throughout Pennsylvania on an annual basis. The Share-A-Ride Program discount is available during all general public transportation service hours, which are determined locally. Senior Citizens fares are subsidized by the Pennsylvania State Lottery Fund through a grant from the Department of Transportation and Cumberland County Area Agency on Aging.

If the participant is 65 or older and live within ¼ mile of a public bus route (in both Cumberland and Dauphin Counties) and their destination is within ¼ mile of a public bus route, they should use the

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

fixed route/public bus transportation when possible. An exception may be made for extenuating circumstances. Free transportation is available during non-peak hours. However, an ID Card must be obtained from the public mass transportation provider, Capital Area Transit (CAT). Telephone 238-8304 for additional information.

Local Participants:

� Dauphin County: Senior Citizens, 65 years old and above, with a Senior Citizen Transit Card can use the CAT Shared Ride services for $2.25 a trip.

� Cumberland County: Senior Citizens, 65 years old and above, registered with the lottery program, can pay the reduced fare (15% of the full fare). Call the Cumberland County Transportation Department (800) 315-2546 for additional information.

� Perry County: Similar to the Cumberland County program, those 65 years old and above, registered with the lottery program, can pay the reduced fare (15% of full fare). Call the Perry County Transportation Authority, (877) 800-7433 for more information.

Area Agency on Aging (AAA) The Area Agencies on Aging (AAA) in Dauphin, Cumberland, and Perry Counties offer additional transportation assistance to seniors, age 60 and up.

Dauphin County provides funding for transportation to County residents between the ages of 60 to 64 under the Older Americans Act. To apply, contact the Dauphin County Agency on Aging at (717) 780-6130.

In Cumberland County, Share-A-Ride trips are offered to individuals, age 60 and over. The agency assists persons age 60 and older access transportation to medical and social service agency appointments, senior centers, grocery shopping, work, banks, pharmacies, laundromats, volunteer work, and visiting immediate family members who are in a hospital or nursing facility. These trips are usually limited to locations within Cumberland County, and are provided at no cost to you. Local Participants:

� Dauphin County: For those 60 and over, contact the Dauphin County Area Agency on Aging at (717) 780-6130 for applications and other information for these additional services.

� Cumberland County: For those 60 and over, call the Cumberland County Transportation Department (800) 315-2546 for additional information. For other AAA information, call the Cumberland County Area Agency on Aging at (717) 240-6110.

� Perry County: Contact the Perry County Area Agency on Aging at (717) 582-2131 for information on there services or contact the Perry County Transportation Authority (877) 800-7433 for information on senior transportation services.

Medical Assistance Transportation Program (MATP) MATP provides transportation to medical services for Medical Assistance (MA) consumers who do not have other transportation available to them. These transportation services are provided through County governments. The counties either provide transportation services directly or hire a transportation provider depending on the transportation resources available in a county, the transportation available may be:

� tickets or tokens to ride public transportation, � reimbursement for bus passes, � mileage reimbursement for use of a private car, or

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Paratransit services (for example, in a van). � The county will provide the type of transportation that is the least expensive while still meeting the

consumer’s needs. Transportation is available to almost any service that MA pays for. Transportation can be provided to physicians, dentists, health clinics, podiatrists, rural health clinics, hospice programs, physical therapists, outpatient services, pharmacies, drug and alcohol clinics, mental health centers, outpatient rehab services, optometrists, dialysis clinics, psychologists, and ambulatory surgical services. Services that MATP does not include are emergency or other transportation requiring an ambulance, transportation to sheltered workshops, day care programs, transportation for visitation purposes, stretcher service, door-through-door service, transportation to non-medical services, and transportation during severe weather when deemed unsafe or transportation to any medical services that are not payable through the Medical Assistance Program. Exceptional transportation costs such as air travel, lodging, meals, and attendants are paid for by local County Assistance Offices instead of MATP. Local Participants:

� Dauphin County: Contact the Center for Community Building (717) 232-7009 in Harrisburg Area, (800) 309-8905 in the Elizabethville area, to sign up for the MATP program, schedule service for any medical transportation, for further information about the program, or to submit complaints about service. CCB is open from 8:00 am to 4:30 pm.

� Cumberland County: Contact the Cumberland County Transportation Department (800) 315-2546 for additional information.

� Perry County: Contact the Perry County Transportation Authority (877) 800-7433 for information on MATP services.

MATP Urgent Care MATP Urgent Care is an extension of the MATP program. Transportation for urgent care services can be provided when it is validated urgent by a physician/provider. Contact the county transportation department for definition of urgent care.

Local Participants:

� Dauphin County: Contact the Center for Community Building (717) 232-7009 in Harrisburg Area, (800) 309-8905 in the Elizabethville area, to sign up for the MATP program, schedule service for any medical transportation, for further information, or to submit complaints about service.

� Cumberland County: Urgent care transportation is obtained by notifying CCTD from 7:00 AM through 4:30 PM Monday through Friday by calling the office at (717) 240-6340 or (800) 315-2546. On Saturday, Sunday, after 4:30 PM or on one of our holidays, call (800) 367-0512 ext. 3 or (717) 763-2108. If the transportation can be received during our service hours, notify our office. If you schedule a trip and it is not urgent care, you may be billed for the trip.

� Perry County: Contact the PCTA (877) 800-7433 for information on the Urgent Care program in Perry County.

Human Services Development Fund (HSDF) The Human Services Development Fund (HSDF) provides counties with a flexible source of funding to be used within the seven human services programs for which the counties are responsible: Adult Services, Aging, Children and Youth, Drug and Alcohol, Homeless Assistance, and the Community Mental Health/Mental Retardation programs. These funds are used to expand existing services in any

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

or all of the seven program areas, for the coordination of services among those programs, and for specialized or generic services.

The flexibility offered by HSDF allows counties to maximize both program and cost efficiencies in serving individuals and families with multiple needs as well as the specialized needs of certain client groups. In addition, HSDF affords counties the opportunity to negotiate one contract for services used by more than one program, such as Homemaker Service or Transportation Service, rather than negotiating and monitoring separate contracts for these services for each program. Funds are distributed to all 67 counties. Each county develops a plan for the use of the HSDF and submits it for review and approval.

Individuals that are 18-59 years old and meet the income guidelines are eligible for transportation to social service appointments. Contact the County HSDF Agency for information and application materials. There is no charge for this service. HSDF funds are very limited, and often used only as an additional source of fund not paid for by other programs. Local Participants:

� Dauphin County: Contact HSDF Office for information at: (717) 780-6297 � Cumberland County: Call the Cumberland County Transportation Department (800) 315-2546 or HSDF

Office: (717) 240-6476 for additional information.

� Perry County: Contact HSDF Office for information at: (717) 582-2131 Mental Health / Mental Retardation (MH/MR) Program The Pennsylvania Department of Public Welfare (DPW) is responsible for supervising a comprehensive mental health and mental retardation program for citizens of the Commonwealth.

The major goal of this program is to improve the level of functioning of individuals with mental retardation who have never attained an adequate level of basic daily living skills. Children's services, mental health services, and mental retardation services are provided via county agencies. The agencies subsidize some trips to sheltered workshops, alternative programs, and mental health facilities. County MH/MR Case Management staff determines client eligibility, and the County Share-A-Ride providers administer the program.

Local Participants:

� Dauphin County: The Dauphin County MH/MR program will determine if their clients are eligible to use that CAT Share-A-Ride Service and if so, register them. For more information or to sign up for MH/MR services call the Case Management Unit at (717) 232-8761.

� Cumberland County: Contact Cumberland County Human Services, 16 West High Street, Suite 301, Carlisle, PA 17013, (888) 697-0371

� Perry County: Contact Perry County MH/MR offices at: (877) 800-7433 or (717) 582-2131 for more information.

Rural Transportation for Persons with Disabilities (PwD) This program provides reduced rates on Share-A-Ride transportation services for persons with disabilities in selected counties in Pennsylvania, including Dauphin and Cumberland Counties. Share-A-Ride trips for persons with disabilities are discounted up to 85% if the trip is not eligible under any other funding program. The passenger pays at least 15% of the general public Share-A-Ride fare on local Share-A-Ride door-to-door advance reservation transportation service. To qualify for the

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

reduced fare, persons with disabilities must present proof of disability to the local Share-A-Ride provider in their county.

If a person lives within ¾ of a mile of public transportation and their destination is also within ¾ of a mile of public transportation they are required to call the public transportation provider for their complementary service, Special Efforts Transportation (SET). In Dauphin and Cumberland Counties, SET services are provided by Capital Area Transit (CAT) at 232-6104, or Shippensburg by Raider Regional Transit at 530-8891. When eligible, this program provides a discount greater than the SET program and covers trips that may not be covered in the SET program.

Local Participants: � Dauphin County: Contact CAT Share-A-Ride program (717) 232-6100, to apply or find out additional

information on the program. � Cumberland County: Contact the Cumberland County Transportation Department (800) 315-2546 to

apply or find out additional information on the program. � Perry County: Contact the Perry County Transportation Authority (877) 800-7433 to apply or find out

additional information on the program. Special Efforts Transportation (SET) SET provides door-to-door service for those people who are unable to access the regular CAT fixed-route bus system due to a physical or mental handicap. An application is necessary with certification of the qualifying disability by a physician or human services professional. CAT provides SET service to anyone that lives within ¾ of a mile of any CAT fixed-route bus. For those living in Cumberland County that live within ¾ of a mile of a CAT bus route, they should use CATs SET service before using Cumberland County’s Shared Ride services.

Local Participants:

� Dauphin County: Contact CAT Share-A-Ride program (717) 232-6100, to apply or find out additional information on the program.

� Cumberland County: Contact CAT Share-A-Ride program (717) 232-6100, to apply or find out additional information on the program if you live within ¾ mile of any bus route within Cumberland County.

� Perry County: Program is not currently available in Perry County. If fixed-bus route service is provided into Perry County in the future, those within ¾ mile of such route would be eligible.

Welfare-to-Work Program The Welfare-to-Work Transportation Program provides funding to grantee agencies for the transportation of Temporary Assistance to Needy Families (TANF) and low-income individuals to work and support services, such as child care. Program participants must be members of TANF (see website: ftp://ftp.dot.state.pa.us/public/Bureaus/PublicTransportation/lottery/w2wEligibility.doc for more information) eligible families, families with incomes less than 235TH percentile of the Federal Family Poverty Income Guidelines, and must be working. Transportation modes that are used by different grantees include fixed-route bus service, paratransit Share-A-Ride, taxis, shuttle/vanpools, and reimbursement to volunteers for use of their vehicles.

The development of partnerships is a priority of the program. In the Welfare to Work (see ftp://ftp.dot.state.pa.us/public/Bureaus/PublicTransportation/lottery/w2wPartnershipAgreement.doc for more information) Partnership Agreement, grantees are required to document coordination and cooperative activities among transportation providers, county assistance offices, economic development organizations,

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

employers and support service providers. In many communities, there is also participation by regional planners, faith-based organizations, and housing providers.

For those transitioning from public assistance to paid employment, temporary transportation is provided through PennDOT’s welfare-to-work program. The program only pays for trips related to work, employment training, and child-care. For more information, contact

Local Participants:

� Dauphin County: For more information on the program, contact the CAT Share-A-Ride program (717) 232-6100.

� Cumberland County: does not currently participate in the welfare to work program. � Perry County: Contact the Perry County Transportation Authority (877) 800-7433 for information on the

program in Perry County.

Handicap Accessible Transportation The Americans with Disabilities Act (ADA), Public Law 336 of the 101st Congress, was enacted July 26, 1990. The ADA prohibits discrimination and ensures equal opportunity for persons with disabilities in employment, State and local government services, public accommodations, commercial facilities, and transportation. Below is a brief overview of Handicap accessible transportation in the Harrisburg region.

� CAT Fixed-Route buses: All CAT buses are now wheel-chair (�) accessible. � Dauphin/Cumberland/Perry Shared Ride vehicles: The majority of the County Shared Ride vehicles

are wheel-chair accessible. When scheduling trip, make sure to let them know wheel-chair services are needed.

� Transit Facilities: o Harrisburg Transportation Center: fully � accessible station. o Lancaster Transportation Center: � accessible to street, parking lot, and station platform, other

station services, however, are not fully accessible. o Middletown, Elizabethtown, and Mt. Joy Amtrak Stations: currently not � accessible. Future

station improvements planned at these stations would include handicap accessibility for these stations.

o Harrisburg International Airport: fully � accessible facility.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

SECTION #2: Transportation NEEDS Assessment The following section assesses the transportation needs of the following individuals:

� Persons with Disabilities � Persons 65 years of age or older � Persons with Low income � Households without Vehicles � Other Persons of Concern

Persons with Disabilities Whether it is by plane, train, bus, or automobile, people with disabilities need access to transportation. Inadequate and inaccessible transportation is an obstacle that confronts people with disabilities. Access to transportation is vital to independence; it affects the employment, political participation, entertainment, socializing, and religious attendance of all people with disabilities. Disabled persons include those with physical handicaps, those with sensory disabilities (sight and hearing), mental handicaps, those unable to be employed, and other issues, which prohibit ease of access.

As part of the 2007 update of the Harrisburg Area Transportation Study (HATS) 2030 Regional Transportation Plan, census data concerning persons who could be disproportionably affecting by transportation projects was analyzed. In each category, the percentage of people defined in a category in each census block-group was compared to the percentage of people in that category for the entire HATS region. Each census block-group, which had a higher percentage than the regional average, was deemed an “Area of Concern,” where the affects of transportation projects and programs should be examined more closely. The tables provided here show an analysis of each category, broken down by county.

Disabled Population in the Harrisburg Region (2000 Census)

County Pop. Where Disability

Known Pop. w/o Disability

Pop. w/ Disability

% of Pop w/

Disability # Disadv. Blk-Grps

% Disad. Blk-Grps

Cumberland 193,858 169,546 24,312 12.5% 61 44.5% Dauphin 231,602 197,615 33,987 14.7% 104 54.5% Perry 40,470 35,196 5,274 13.0% 17 48.6% Lebanon (HATS area) 17,968 15,731 2,237 12.4% 5 45.5% Total 483,898 418,088 65,810 13.6% 187 50.0%

HATS Regional Threshold = 13.6%

The identified disabled population for the region is around 13.6%. Areas with disabled persons greater than the regional average are distributed throughout the region in both urban and rural areas. The disabled, especially those who are physically and sensory disabled are especially dependent on others to provide their transportation needs.

Many of the disabled in this region rely on the area Share-A-Ride systems to get them to work, the doctor, and other activities. In Dauphin, Cumberland, and Perry County’s, disabled residents can get discounted trips to places that are not covered by other programs. In the short term, work needs to

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

continue to provide these services to the disabled throughout the region and in Pennsylvania. In the long term, planners at all levels of government need to work on reducing transportation barriers. Major Transportation NEEDS

� Transportation that is available to get people both to and from work, even if the person works non-standard hours.

� Access to all institutions of social interaction including employment locations, commercial and shopping centers, recreational facilities, entertainment complexes, faith-based facilities, social events, medical facilities, and other places where people gather.

� Transportation that is accessible to persons with any type of disability. � If transportation will be required by multiple providers, the transportation should be coordinated

sufficiently to ensure transfers are kept to a minimum of disruption to the transportation user. � Coordinate efforts between public entities and private community organization providers such as long-

term care, assisted living, and group home needs. � Having transportation available during evenings, weekends, and holidays. � Ensure that all disabled persons are aware of the public and private transportation options available to

them. � Those with limited or diminished mental capacity have advocates who can arrange transportation for

them. � Whenever possible, transportation should be accessible enough that those with disabilities can obtain

transportation under their own power. Needs to improve transportation access include: o Providing and maintaining sidewalks so disabled persons have safe access to areas where they

can obtain transportation. o Improve intersection design to allow those with handicaps to cross intersections safely. o Make all public transportation wheel-chair accessible, and make sure transportation facilities

allow ease of access.

Persons 65 years of Age or older The American society is aging rapidly. The median age of America's population rose from 28 to 34 between 1970 and 1995. One reason for this increase is the proportion of those ages 75 and older is increasing. By 2030, the proportion of the population over the age of 75 is projected to rise from six percent to nine percent. The fastest growing segment of the elderly, the population aged 85 and over is expected to double (to seven million) by 2020.

Different mobility issues face the elderly because they typically drive less, have lower incomes, have health problems, and may require special services and facilities. The majority of older people age in the places they lived while working. Increasingly these are suburban or rural communities where it is difficult to access services or facilities without a car, and where it has generally been difficult to provide transit services.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Senior Citizen Population in the Harrisburg Region (2000 Census)

County Total Population Age 60-64 % of Pop

60-64 Age 65+ % of Pop 65+

# Disadv. Blk-Grps

% Disad. Blk-Grps

Cumberland 213,674 9,189 4.3% 31,784 14.9% 73 53.3%Dauphin 251,798 9,941 3.9% 35,775 14.2% 91 47.6%Perry 43,602 1,744 4.0% 5,320 12.2% 12 34.3%Lebanon (HATS area) 19,325 771 4.0% 3,272 16.9% 7 63.6%Total 528,399 21,645 4.1% 76,151 14.4% 183 48.9%

HATS Regional Threshold = 14.4% According to the US Census figures, Pennsylvania has the second highest percentage of elderly persons (age 65 and above) in the US (15.6%), with only Florida having a higher percentage (17.6%). The elderly population in the HATS region is around 15%, which is similar to the populations in each of the counties, but slightly lower than Pennsylvania overall. The population is evenly dispersed throughout the region, with significant portions of the rural areas (including Western Cumberland, Perry, and Northern Dauphin County areas) having elderly populations greater than the regional average. The HATS area of Lebanon County has the highest percentage of elderly residents.

If the trends continue, the “baby-boomer” population living in the region can be expected to remain here as they age. As the “baby-boomer” population enters retirement, many will prefer to use their own vehicles for their transportation needs, just as they do now. However, as people age, many elderly, especially those above 80 years old will become more dependent on alternative forms of transportation. In this region, CAT, the County transportation departments, and other public transportation providers need to anticipate higher elderly ridership on their systems in the future. As the elderly population is dispersed throughout the region, not only can ridership be anticipated to increase, but the number of miles traveled will also increase. Major Transportation NEEDS

� Access to all institutions of social interaction including employment locations (for those needing supplemental income), commercial and shopping centers, recreational facilities, entertainment complexes, faith-based facilities, social events, medical facilities, and other places where people gather.

� Providing transportation to senior centers, health clinics, special medical events such as flu vaccine programs, and other events where many seniors may be present.

� Transportation that is accessible to seniors with disabilities, those with decreased physical and mental stamina, and those who are on fixed incomes.

� If transportation will be required by multiple providers, the transportation should be coordinated sufficiently to ensure transfers are kept to a minimum of disruption to the transportation user.

� Coordinate efforts between public entities and private community organization providers such as long-term care, assisted living, and group home needs.

� Having transportation available during evenings, weekends, and holidays. � Ensure that all seniors are aware of the public and private transportation options available to them,

including free senior ridership on public transportation during non-peak hours, which is funded by the Pennsylvania Lottery.

� Seniors with limited or diminished mental capacity have advocates who can arrange transportation for them.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

People with Low-Income Population below Poverty Level The US Census uses a set of money income thresholds that vary by family size and composition to determine poverty level. If a family’s total income is less than the family’s threshold, then that family and every individual in it is considered in poverty. The official poverty thresholds do not vary geographically, but they are updated annually for inflation using Consumer Price Index (CPI-U). The official poverty definition uses money income before taxes and does not include capital gains or non-cash benefits (such as public housing, Medicaid, and food stamps).

Poverty status is the number one indicator of disadvantage for any community. As such, multiple factors of poverty have been examined to add more weight to the poverty areas of concern. If a census block-group exceeds the regional average of persons below the poverty level, the area is given one disadvantage point. If the area exceeds the regional average for extreme poverty (defined as household below 50% of the poverty level), the block-group is given one-half disadvantage point.

Poverty Level Status in the Harrisburg Region (2000 Census)

County Pop where Pov. Rate

Det.

# of persons below

Poverty

% Below

Poverty

# Disadv. Blk-Grps

below Pov. Rate

# of persons in Extreme Poverty

% of persons in

extreme poverty

# Disadv. Blk-Grps

in extreme poverty

# Disadv. Blk-Grps

% Disad. Blk-Grps

Cumberland 199,423 13,102 6.6% 37 5,852 2.9% 42 51 37.2%Dauphin 245,330 23,706 9.7% 89 10,999 4.5% 79 102 53.4%Perry 42,926 3,286 7.7% 12 1,382 3.2% 10 15 42.9%Lebanon (HATS area) 19,176 716 3.7% 1 316 1.6% 1 2 18.2%Total 506,855 40,810 8.1% 139 18,549 3.7% 132 170 45.5%

HATS Regional Thresholds: � Population below Poverty Level 8.1% � Population in Extreme Poverty (50% or below) 3.7%

Many areas, both urban and rural, exceed the regional average for poverty. The highest poverty rates include much of the area in and around Harrisburg, Steelton, Middletown, much of Carlisle and Shippensburg, and some area in Perry and Northern Dauphin Counties. A large portion of both Perry and Northern Dauphin Counties are above the regional average for at least one of the poverty thresholds. While the higher poverty levels do tend to cluster in certain areas, those areas are much more widely dispersed throughout the region include large- and small-urbanized areas as well as much of the rural areas. Single Head of Household with Children Households with children where there is only one head of household, face many more challenges than the typical two adult head of household families, and are often considered low-income households. “Single Head of Household with Child” is defined in the 2000 Census as a person maintaining a household with no spouse present, and with at least one child under 18 years old who is a son or daughter by birth, marriage (a stepchild) or adoption residing in the home.

As shown in the table below, the population of single female households is significantly higher than single male households, although there are numerous block-groups throughout the region where the reverse is true.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Households with Single Parent with Children under 18 in Harrisburg Region (2000 Census)

County Total Households

Single Male Head of Hsehld

% Single Male

Head of Hsehld

Single Female Head of Hsehld

% Single Female Head of Hsehld

% Single Person Head Of Hsehld

# Disadv.

Blk-Grps

% Disad. Blk-Grps

Cumberland 86,951 1,610 1.9% 4,359 5.0% 6.9% 38 27.7%Dauphin 111,133 2,411 2.2% 9,138 8.2% 10.4% 99 51.8%Perry 18,941 501 2.6% 829 4.4% 7.0% 10 28.6%Lebanon (HATS area) 8,283 114 1.4% 329 4.0% 5.3% 2 18.2%Total 225,308 4,636 2.1% 14,655 6.5% 8.6% 149 39.8%HATS Regional Threshold = 8.6%

Single head of households with children in the HATS region make up 8.6% of the total population. Higher than average areas tend to cluster around urbanized areas. Unlike the minority population, single households are prevalent in the smaller urbanized communities including places such as New Bloomfield, Newport, Marysville, Dauphin, Halifax, Elizabethville, Williamstown, Newville, the Fort Indiantown Gap area, and Palmyra.

Major Transportation NEEDS

� Many lower-income households may not have access to reliable personal vehicle transportation, therefore they rely mainly on all forms of public and private transportation organizations to support their traveling needs than the rest of the population.

� Many job opportunities for lower-income workers are often available in suburban regions with positions that frequently operate during non-prime working hours, on weekends, and most major holidays. Public transportation that focuses its services only to peak period transportation will prohibit lower-income individuals from accessing these non-standard operating hour employment positions.

� Access to all institutions of social interaction including employment locations, commercial and shopping centers, recreational facilities, entertainment complexes, faith-based facilities, social events, medical facilities, and other places where people gather.

� Providing transportation to community centers, health clinics that accept lower-income patients, special medical events such as flu vaccine programs, and other events.

� Transportation that is accessible to lower-income individuals with disabilities and on fixed-incomes. � Ensure low-income individuals are aware of the public and private transportation options available to

them, including information on who to travel throughout the region on public transit, special discounts for young children, students, and seniors, and information on how to use public transit in general.

� For single-head-of-household families (and for many low-income married households also), getting their children to day-care or school is also an important issues. Parents may have to get off the bus to walk their children to day-care, and then need another bus that has sufficient frequency of service to get them to work, and reverse the process on the way home.

� Large warehouses and industrial complexes often have need of many workers. Employment shuttles can pick up many people living in lower-income neighborhoods and transport them to these employment locations for each operating shift.

� Public and Private transit operators need to work together to identify more ways to get people to work on time and ensure there is transit both too and from work.

� Public transit in rural areas is especially problematic as there are insufficient population densities to make fixed-route bus service viable, therefore, individuals must have access to personal vehicles, transportation from family and friends, or Share-A-Ride services.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Many of the programs that provide discounted Share-A-Ride transportation are geared more towards seniors, the disabled, and those who need medical transportation, and undiscounted Share-A-Ride service can be costly, especially for those with low-income.

� The census data shows a high percentage of single-head-of-household families in rural boroughs. While public transit may not be warranted in these smaller communities, ensuring there are sufficient walkable and bikeable pathways throughout the community help individuals to get to and from employment and commercial locations.

Households with no Vehicle Access Households with no access to private vehicles present a special transportation challenge. These households are especially dependent on other forms of transportation, such as public transportation and car/van-pooling.

In the HATS service area, alternate forms of transportation are provided by CAT, the County Share-A-Ride programs, and other private transportation providers such as Capitol, Fullington, and Susquehanna Trailways, Greyhound, and Amtrak. Commuter Services of South Central PA (http://www.PaCommuterServices.com) also provides car-pool matching services, which can help persons share transportation to and from work. The Share-A-Ride programs are the only public transportation systems, which serve all residents in the three-county area. In Dauphin County, the service is provided by CAT’s Share-A-Ride division which serves all of Dauphin County, and anywhere within ¾ of a mile from any of their fixed-route bus routes. The Cumberland County Transportation Department serves most Cumberland County residents, and the Perry County Transportation Authority serves all Perry County residents. Unless residents qualify for certain programs, which provide discounted paratransit fares, transportation can become quite costly, if the services needed are not within walking distance or if the person is disabled. This is especially difficult in rural areas where no other forms of public transportation are available.

According to the US Census figures, almost 18,000 households in the HATS region have no access to a private vehicle, which is 8.5% of the total households. On the other side, almost 60% of the households in this region have two or more vehicles. Below is an assessment of vehicle availability by TCRPC Plan Development Section (see page II-5 for a map and the Appendix for a table of vehicle availability by municipality).

HATS Regional Threshold = 8.5%

Households with no Personal Vehicles in the Harrisburg Region (2000 Census)

County HH where # of Veh.

Det.

HseHlds with 0-Veh.

% of Hsehlds w/o Veh.

Hsehlds w/ 0-Veh in

Rural Areas

# Disadv. Blk-Grps w/

0-Veh in Rural Areas

# Disadv. Blk-Grps

with No-Veh AOC

% Disad. Blk-Grps

Cumberland 83,015 4,599 5.5% 853 1 27 19.7%

Dauphin 102,670 11,743 11.4% 637 4 92 48.2%

Perry 16,695 1,048 6.3% 766 3 8 22.9%

Lebanon (HATS) 7,978 404 5.1% 47 0 3 27.3% Total 210,358 17,794 8.5% 2,303 8 130 34.8%

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

The areas in the HATS region where the number of households with no vehicles are above the regional average of 8.5% tend to cluster around urbanized areas. As the urbanized areas tend to have public transportation and/or household service facilities (such as grocery stores, daycare, and pharmacies) within walking distances, this helps access

issues for citizens. Rural areas with a larger percentage of no-vehicle households include the Townships of Mifflin and Lykens, and the Boroughs of Pillow, Berrysburg, and Gratz in Northern Dauphin, the rural areas around Duncannon and Wheatfield, in Perry County, and the southeast section of Southampton in Cumberland County. Households having no access to vehicles in these rural areas must be dependent upon others for all of their household needs, and if no one is available, they may have to go without. Many rural areas in this region also have a number of Amish households, where horse drawn carriages are often used. Highways in these areas need to accommodate multiple forms of transportation, including vehicles, carriages, bikers, and walkers. None of the rural areas identified have access to public transportation beyond the County Share-A-Ride systems. Most of these areas are also several miles from most commercial areas where basic necessities are available.

Major Transportation NEEDS

� Households with no-vehicles tend to cluster in the larger urbanized areas in the Harrisburg region where greater public transportation options are available. As noted above, however, there are many rural areas with a higher than average number of no-vehicle households that are dependant on others for their transportation needs.

� Many of the households without vehicles may be lower-income households where it is difficult to find funding to purchase a vehicle or difficult to maintain vehicles presently owned. These households face the same issues as any other lower-income households (see above).

� For these households, it is important to maintain alternative forms of transportation such as public and private transit, car-pooling options, sufficient area to allow for biking, and maintenance and improvements of the community’s sidewalk and pathway infrastructure.

� Other households may make a conscious decision not to own a personal vehicle. Many of rural areas in Central Pennsylvania have Amish and other religious-oriented communities who build communities that choose not to use person vehicles. Much of their transportation needs are met via horse-and-buggy and use of private transportation networks set up by those who work with these communities and provide transportation when greater distances need to be traveled. The larger community can help support these communities by allowing sufficient areas on local roadways to accommodate horse-and-buggy travel, and to provide public transportation to those who request it.

Households with No Vehicles by Region

6,366

894

311

3,536

385

1,772

352

2,224

404603

947

8.6%7.0% 6.9% 6.7% 6.4%

5.4% 5.2% 5.1% 4.9% 4.7%

30.9%

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

Harrisburg NorthernDauphin

NortheastPerry

SouthwestDauphin

SoutheastPerry

CentralCumberland

WesternPerry

EasternCumberland

SW Lebanon WesternCumberland

SoutheastDauphin

Region

# of

Hou

seho

lds

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

% o

f Tot

al H

ouse

hold

s

# of Households with No Vehicles % of Households with No Vehicles

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Persons need access to all institutions of social interaction including employment locations, commercial and shopping centers, recreational facilities, entertainment complexes, faith-based facilities, social events, medical facilities, and other places where people gather.

� Public education on the availability of the public and private transportation options available to them, including information on possible discounts on travel need to be provided.

� Public transit in rural areas is especially problematic as there are insufficient population densities to make fixed-route bus service viable, therefore, individuals must have access to personal vehicles, transportation from family and friends, or Share-A-Ride services.

� Many of the programs that provide discounted Share-A-Ride transportation are geared more towards seniors, the disabled, and those who need medical transportation and undiscounted Share-A-Ride service can be costly, especially for those with no personal vehicles.

� See “Transportation Needs by Region” for an assessment of the No-Vehicle needs by region.

Other Areas of Concern Limited English Proficiency Households with limited English proficiency can be limited in their ability to read signs, ask for directions or assistance, or participate in the transportation planning process. To identify areas where language issues exist, households with linguistic isolation were identified. According to the US Census the concept of “linguistic isolation” was developed in preparation for the 1990 census in order to provide estimates of the numbers and characteristics of households which might need assistance to communicate with government and social services, for example to follow instructions from Federal Emergency Management Agency (FEMA) in the event of a disaster. “Linguistic isolation” is dependent on the English-speaking ability of all adults in a household. A household is linguistically isolated if all adults speak a language other than English and none speaks English “very well.” Adult is defined as age 14 or older, which identifies household members of high school age and older.

Limited English Proficiency of Households in the Harrisburg Region (2000 Census)

County Total Households

Foreign Lang.

Spoken

Limited English HH

% HH with Limited English

# Disadv. Blk-Grps

% Disad. Blk-Grps

Cumberland 86,951 6,001 980 1.1% 47 34.3% Dauphin 111,133 10,633 1,962 1.8% 75 39.3% Perry 18,941 900 50 0.3% 1 2.9% Lebanon (HATS area) 8,283 467 16 0.2% 0 0.0% Total 225,308 18,001 3,008 1.3% 123 32.9%

HATS Regional Threshold = 1.3%

With a regional average of 1.3% of the population living in a linguistically isolated household, a relatively small number of households within a block-group can easily exceed the regional average. The region’s block-groups with higher than average language isolation are distributed throughout the region in both urban and rural areas. In the HATS region, these include areas in Western Perry, Western Cumberland, and Northeast Dauphin Counties. In an effort to reach linguistically isolated households, HATS works with the International Service Center to send out fliers about upcoming events in several languages spoken within the region and will provide translators at public events if requested.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Major Transportation NEEDS � The largest barrier for those who are linguistically isolated is communicating what transportation options

are available to them. HATS works with International Services Center to provide information about upcoming public involvement events in several different languages, which are prominently used in the Harrisburg region.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Transportation NEEDS by Region The Harrisburg Area Transportation Study (HATS) recently completed its 2007 Update of the 2030 Regional Transportation Plan. The Plan examined the employment impacts of transportation in the region. (see Journey to Work in the Trends and Projections Section http://www.tcrpc-pa.org/text/Hats/RTP_07_update/2TrendsProjections.pdf for more details).

The Tri-County region employs almost 300,000 people, and is home to almost 260,000 workers, many of which are disabled, seniors, and low-income residents. The following section assesses the state of public transit in the ten regional sections of the Tri-County area.

West Cumberland County In West Cumberland County, Shippensburg Borough and Shippensburg Township are the area’s employment and commercial center. The other municipalities serve mainly as residential communities. Around 90% of the residents in most of the municipalities in this area travel elsewhere for employment. Public Transportation Needs

� With a large number of people living in West Cumberland County into East and Central Cumberland County, expanded public transit serving all of Cumberland County could be possible.

� CAT provides express service from Shippensburg and the I-81 Newville Park-and-Ride to downtown Harrisburg and the Navy Depot in Mechanicsburg. In the future, service could be extended to Chambersburg.

� Raider Regional Transit provides bus service to the Shippensburg University and the Shopping Centers and residential complexes in the Shippensburg area. Currently, there is one Park-and-Ride near the Shippensburg University, served by RRT, and the I-81 Newville Park-and-Ride served by CAT. In the future, transit providers should continue to look at expanding local service, ensuring continued express services to Harrisburg and find ways for Shippensburg and Chambersburg transit systems to work together.

� With Shippensburg being separated by two counties (Cumberland and Franklin), the paratransit providers for both counties should work together in this area to ensure residents are properly served.

Vehicle Availability � West Cumberland County: West Cumberland County is the most rural part of Cumberland County and

has the lowest percentage of no-vehicle households in the County. Shippensburg is the only urban area, with many of its services within walking distance, and is served by a CAT express bus service to Harrisburg and the Raider Regional Transit system, which serves Shippensburg and the University. Cooke Township has a relatively high percentage of households without vehicles (15.2%), but being such a sparsely populated area, the number of actual households needing alternative transportation is small, making paratransit and carpooling systems the most efficient way to serve this area adequately.

Central Cumberland County Carlisle Borough, the Cumberland County seat, is the major employment center for Central Cumberland County. Carlisle Borough is the largest employment center in the area, followed by Middlesex and Silver Spring Townships. The other communities have seen large-scale residential growth, with commutes towards Carlisle, the West Shore, and Harrisburg. Public Transportation Needs

� Capital Area Transit (CAT) provides local and express service from Carlisle to Harrisburg. The Shippensburg Express routes to downtown Harrisburg and the Navy Depot also make a stop in Carlisle. Comments from HATS public outreach sessions and surveys have indicated a need exists to expand

25

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

public transportation, making Carlisle a hub, with expanded transit within the Borough and surrounding communities.

� With a significant number of Perry residents commuting into work in this area, some form of public transportation from Central and/or West Perry County during peak hours should be considered.

� In public outreach sessions in Cumberland County, residents have indicated that fixed-route and Share-A-Ride services should routinely travel to the Human Services offices for Cumberland County.

Vehicle Availability � Central Cumberland County: Around six percent of the households in this region have no access to a

vehicle, which is below the regional average of 8.5%. Carlisle Borough has the highest percentage (around 13%) with Mount Holly Springs Borough having the second highest percentage. Throughout the Plan Development Sections, the boroughs, and city have a higher percentage of households without vehicles. With higher densities and more services, boroughs and cities tend to have more services and jobs within walking distances, thereby lessening the need for a private vehicle. These higher densities also provide higher numbers of people within reasonable distances of bus stops, making fixed-route bus service more cost effective. In central Cumberland County, only Carlisle is served by fixed-route bus service, with only a couple of stops in Carlisle, mainly providing service to downtown Harrisburg.

East Cumberland County (also known as the West Shore) East Cumberland County is the largest employment center in the HATS region. With its location directly across the river from Harrisburg, and easy access to the Capital Beltway, this area has become a popular location for both employers and residents. Hampden Township has both the highest number of employed residents and employees in this region. Hampden Township is at the eastern end of the Capital Beltway, with a large employment and commercial center around US-11/15. The area also hosts several major shopping centers located near the Capitol Beltway. Public Transportation Needs

� CAT provides many routes throughout the West Shore area, with shuttle services from Harrisburg to many of the larger employers in the area.

� With such a large labor force, there is likely to be a significant number of employment opportunities with non-standard hours that may be unavailable to many if bus routes have limited operating hours.

� CAT has opened the Lemoyne Station, similar to the Market Square Transfer Center in Harrisburg. This center will provide the opportunity to centralize and expand service on the West Shore.

� Public transportation providers should continue to look at better ways to serve this market. The Cumberland County Transportation Department serves seniors, those who need medical transportation, and disabled persons with paratransit services.

� Many of the Perry County Share-A-Ride trips travel to the West Shore area for employment opportunities and Shopping trips. There may be a need to provide regular public transit service from the major residential areas in Perry County to the West Shore.

Vehicle Availability � East Cumberland County: The West Shore has a relatively low percentage of households without

access to a vehicle (5.2%). All municipalities within this region have CAT fixed-route bus service. Given the large population, public transportation expansion in the area could help, but this region is comparatively well served for those without vehicles compared to many areas.

Harrisburg Harrisburg has more commuters coming into the city than any other area in the Harrisburg region. Harrisburg is a focal point for employment, especially for those that work for State Government Agencies. Most of the fixed-route public transportation travels to and from downtown Harrisburg.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Public Transportation Needs � The entire region’s bus and train systems serve downtown Harrisburg. Around 2,700 Perry County

residents and 1,700 northern Dauphin County residents commute into Harrisburg for work, making these areas good locations to expand public transit and carpooling options.

� Hegins Valley Lines serves Halifax, Millersburg and Elizabethville each day (one inbound am / one outbound pm). R&J Transportation provides weekday service from Schuylkill County (one inbound am / one outbound pm). These are important bus routes as they provide residents in the outlaying regions and opportunity to work in Harrisburg, especially if the transportation options are limited.

� Fullington Trailways has one daily route from State College which serves Duncannon, Newport, and Millerstown (one inbound am / one outbound pm) and Susquehanna Trailways has one daily route from Williamsport, PA which serves Amity Hall, New Buffalo, Liverpool, and the Rt. 104 Park-and-Ride (one inbound, one outbound am / one inbound, one outbound pm). This is the only fixed-route transit available to residents in Perry County. There is a need to ensure these transit options continue to be available.

� CAT provides paratransit services for all Dauphin County residents, with subsidized travel for seniors, those needing transportation to medical facilities, and those with disabilities.

� Amtrak provides service out of the region with one inbound and outbound train daily to Altoona and Pittsburgh, and numerous trains each day to and from Lancaster and Philadelphia to New York City. The train station is located in downtown Harrisburg. With one bus capable of carrying 20 to 30 people and one train capable of carrying hundreds of people, public transportation provides the most efficient means to control area congestion.

� With gas prices not expected to decrease significantly, the area public transportation providers need to continue to look at ways to increase service and capacity in the coming years.

� The City of Harrisburg has a significant portion of its population that is considered lower-income. The advantage in the city is that almost every major roadway in the city is served by a public transit route and all residents have access to the Share-A-Ride system.

Vehicle Availability � Harrisburg: With over 30% of the households in the city of Harrisburg having no vehicles, the city itself

far exceeds every other municipality in the region having no access to a private vehicle. The city does, however, have the most fixed-bus service routes in the HATS service area, with most routes going towards downtown and out to major service areas. Downtown Harrisburg also provides access to many private transportation providers such as Greyhound, three Trailways companies, Amtrak, and Hegins Valley Lines, at various locations throughout downtown, including the Harrisburg Transportation Center.

Southwest Dauphin County Employment in the Southwest Dauphin County area rivals East Cumberland County and exceeds employment in the City of Harrisburg itself. The area also has numerous shopping complexes and commercial centers located throughout the area. Public Transportation Needs

� While CAT does serve most of the area with bus routes, the majority of them travel in and out of Harrisburg. With a significant number of people living and working in Southwest Dauphin County, suburban loop service that bypasses Harrisburg may be a viable option. As our highway system has developed the Capital Beltway, public transit should consider such options also.

� Rabbit Transit has recently started an express bus service from York, which makes several stops throughout Harrisburg. The route has proved quite successful, and similar services from/to Lebanon, Lancaster, and other areas should be considered in the future.

� There are significant numbers of people traveling from Perry County and North Dauphin County who may be well served by more transportation into this region from there. It must be ensured there are enough park-and-ride lots throughout the area to serve both CAT customers and carpoolers.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Access to Amtrak is available in Middletown and Harrisburg, with a new Amtrak station proposed for the Harrisburg International Airport.

Vehicle Availability � Southwest Dauphin County: This area has a relatively low percentage of households with no access to

vehicles, and most municipalities are served with fixed-route bus service to and from Harrisburg. Those municipalities not served by fixed-route transit, have a very low percentage of no-vehicle households (2% or below). At 15%, Steelton borough has the highest percentage of no-vehicle households.

Southeast Dauphin County The Hershey area serves as a major residential and employment source in Southeast Dauphin County. Like West Cumberland County, the other municipalities in the region have a high number of residents and lower employment opportunities. The Hershey area also serves as a major commercial and entertainment center. Public Transportation Needs

� For public transportation, CAT and Lebanon’s COLT service meet at the Hershey Outlets and Capitol Trailways has a route, which serves the Hershey area and continues to Lebanon and Reading. Currently there are no sites where all three providers share an area. That should change when the Derry Intermodal Transportation Center opens in the future.

� With the small amount of commuting to Perry County or northern Dauphin County, direct transit connections may not be needed, but coordinated transfer points in Harrisburg would be desirable.

� As this area continues to increase in popularity as a residential area, traffic along the roadways that connect to Derry Township and the Harrisburg area will continue to see increased demand. Formal park-and-ride lots in this area would be a benefit for both car-poolers and as possible locations for bus service.

� With continued influx of residential and commercial developments, SR-39 should be looked at for public transportation service in the future.

� Bus service from Derry Township to the Amtrak and future CORRIDORone stations in Middletown and Elizabethtown will also improve public transportation access to Harrisburg, Lancaster, and Philadelphia.

Vehicle Availability � Southeast Dauphin County: This area has the lowest percentage of no-vehicle households in the HATS

region. For those households living in the Hershey area of Derry Township, there is access to a CAT bus route 322 from Hershey to downtown Harrisburg. Downtown Hummelstown has a Capitol Trailways bus stop, and COLT stops in Hershey. Other residents must rely on paratransit or some form of carpooling for their needs, just as in most of the region.

North Dauphin County North Dauphin County is a rural area with many more residents living in the area than employees in the area. The major employment centers in the area are the Boroughs of Elizabethville, Gratz, Halifax, and Millersburg. The majority of North Dauphin County residents (5,600) both lives and work in the area. Public Transportation Needs

� Currently public transportation needs are served by Hegins Valley Lines, which provides service to Elizabethville and Millersburg into Harrisburg (one morning outbound run each location, one evening inbound run each location).

� The CAT Share-A-Ride offices in Elizabethville provide rides from North Dauphin County to all Dauphin County locations. Rides traveling into Cumberland and Perry Counties can cost significantly more than rides within Dauphin County. A weekly shopping service into the Harrisburg area is provided.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Schuylkill County does have a fixed-route bus service to the various employment and shopping centers there, but currently there is no viable connections to this system, but should be considered in the future.

� While there are commuters to and from Perry and Lebanon Counties, the numbers do not warrant direct public transportation service, but coordinated transfer service via the Harrisburg region should be considered.

� For carpooling, the only public park-and-ride lot is at the intersection of SR-147 and US-22/322 by the Clarks Ferry Bridge, which is used by a number of people. Identifying and providing park-and-ride lots, especially near the area boroughs should be a goal.

Vehicle Availability � North Dauphin County: Outside of Harrisburg, this area has the highest percentage of households

without access to a vehicle (8.6%). Most of the region’s boroughs have a higher percentage of households without vehicles (10-16%). While the boroughs do have denser population and services within walking distance, with so many of the boroughs being smaller in size, needed services such as grocery stores and medical facilities are often not within walking distance. Hegins Valley Lines does provide rush-hour service to Harrisburg. The CAT Share-A-Ride program also has an office in Elizabethville. This region should be looked at closer to see if households without vehicles are being adequately served.

Southeast Perry County The major employment and commercial center of Southeast Perry County is the US-11/15 corridor from Marysville to US-22/322 by Duncannon. Compared to Dauphin and Cumberland Counties, employment in all of Perry County is limited. The majority of people who work in Southeast Perry County also live there (1,200). Public Transportation Needs

� For public transit, Fullington Trailways has one daily route from State College to Harrisburg, which serves Duncannon, Newport, and Millerstown (one outbound am/one inbound pm).

� Susquehanna Trailways has one daily route from Harrisburg to Williamsport, PA which serves Amity Hall, New Buffalo, Liverpool, and the Rt. 104 Park-and-Ride (one inbound, one outbound am/one inbound, one outbound pm).

� Currently, no routes serve southeast Perry County to the employment and shopping centers in Cumberland County.

� The Perry County Transportation Department provides paratransit services for Perry County residents, mainly serving seniors and those who need medical transportation. Most transportation is provided from Perry County into Cumberland County.

� Pennsylvania recently enacted legislation to implement the Persons with Disabilities (PwD) program statewide. Previously Cumberland and Dauphin Counties had been participated in a PennDOT program but with the expansion of the program, Perry County will be participating in the program as well. PwD assists handicapped person to obtain transportation for jobs, shopping, and other services.

� No formal park-and-ride lots currently exist in this area and should be considered in the future. � CAT once served Marysville with a bus route. With the implementation of the West Shore Transfer

Center in Lemoyne, north-south bus service from there to Marysville, Duncannon, and the Newport park-and-ride should be considered in future expansion of regional bus services.

Vehicle Availability � Southeast Perry County: Duncannon and Marysville boroughs, both have over 10% of their households

with no vehicles. As with other boroughs, the higher densities do allow for more services within walking distances. Penn is the Township with the highest no-vehicle household percentage. Being adjacent to Duncannon and Marysville, the no-vehicle households may be within adequate walking distances of services provided in the boroughs, but it is also an area to be examined.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Northeast Perry County Like Southeast Perry County, the major commercial corridor in Northeast Perry is US-11/15. In Northeast Perry County, more residents live and work in the area (1,500), than commute to other areas of the Tri-County region. Similar to Southeast Perry County, the majority of employed residents work elsewhere, although less of the labor force is exported compared to Southwest Perry County. Public Transportation Needs

� For public transportation, the situation is similar to Southeast Perry County, being served by Fullington and Susquehanna Trailways and the Perry County paratransit program, with the same problems and benefits.

� The area has a formal park-and-ride location on US-22/322 at the Newport exit, and another one, just north of Perry County on US-11/15 at the Route 104 exit. These locations could also serve well as bus stops if CAT expanded service into Perry County.

� Many informal parking areas have developed along these highways at other exits. If informal parking areas are developing, this is a very good indication that many people are carpooling together, so in order to continue that trend, ways should be found to increase locations and services provided at these areas. This is true in all areas of the Tri-County region.

Vehicle Availability � Northeast Perry County: Paratransit service is the only alternative transportation most no-vehicle

households have in Perry County. Fullington Trailways (State College to Harrisburg route) has stops in Millerstown and along the Newport exit on US-322. Susquehanna Trailways has bus stops along US-11/15, but unless people live near one of these bus stops and are going to Harrisburg, this transportation is not viable for most no-vehicle households. With almost 10% of the households having no vehicles, Oliver Township is an area that should be examined.

West Perry County West Perry County is a net residential area, exporting 58% more people in the labor force, than jobs in the area. With 2,500 people living and working in the area, the majority of area employees come from the West Perry County area. Public Transportation Needs

� The only public transportation in this region is the Share-A-Ride services provided by the Perry County Transportation Authority.

� The small population in West Perry County may not warrant fixed-route transportation to the area, but identifying park-and-ride locations near rural core areas like Blain, Landisburg, and near Bloomfield may make carpooling a more desirable option for people living in the region.

� Commuter Services of South Central Pennsylvania, of which Perry County via its membership in the Harrisburg Area Transportation Study (HATS), assists people in the region to identify other carpoolers who live and commute to the same areas. Promotion of carpooling and Share-A-Ride services around Perry County should be a priority.

Vehicle Availability � West Perry County: West Perry County has the lowest percentage of no-vehicle households in Perry

County and the highest percentage of two or more vehicle households in the entire HATS region. Paratransit is the only alternative form of transportation in this area. While the number of households is relatively small throughout the area, the area’s townships, on average, tend to have a higher percentage of households without vehicles than in many regions; especially with Southwest Madison Township at 9.7% and Jackson Township at 18.5%, (Harrisburg is only municipality with a higher no-vehicle household average). Looking at disadvantaged areas, this area has been identified as having higher than average disabled population, elderly population, limited English population, and poverty levels greater than the regional average. The remoteness of this area, along with the lower population, make

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

this area more difficult to provide alternative forms of transportation, but is an issue which must be examined closer in the future.

HATS Area of Lebanon County Around 2,000 people live and work in the HATS area of Lebanon County, many of who work in the Hershey area. While the Palmyra area is part of the HATS region, public transit and Share-A-Ride service to this area is provided by Lebanon County, therefore public transit planning for this area should refer to the Lebanon County Coordinated Public Transit – Human Service Transportation Plan. Public Transportation Needs

� Public transportation in the area is provided by COLT. � With a significant portion of commuters from Southwest and Southeast Dauphin County, improving

connections to CAT and increasing routes in Southeast Dauphin County without having to transfer in and out of Harrisburg would be beneficial.

� To promote carpooling in this region, park-and-ride lots should be identified and promoted. � Whenever possible, CAT Share-A-Ride and Lebanon County Share-A-Ride programs should find ways

to coordinate services with each other.

Vehicle Availability � Lebanon (HATS area): This area has one of the lower than average percentage of no-vehicle

households. The public transportation is provided by Lebanon County and COLT, with Capitol Trailways bus service into Harrisburg.

Conclusion Public Transportation Needs The HATS region is a major employment center in Pennsylvania, with Harrisburg and the areas surrounding the Capital Beltway (I-81, I-83, and SR-581) providing the majority of employment opportunities in the region. Investments in local projects encourage more development within areas and increasing the availability of alternative transportation such as carpooling, buses, and trains, provide direct relief on regional roadways. Twenty people riding a bus can mean twenty less vehicles commuting on the highways. Developing regional land use guidelines can also improve regional traffic flow by directing development, which creates high transportation volumes (such as large residential subdivisions, major employment centers, and commercial developments), to areas where the transportation infrastructure can accommodate large traffic volumes. Regional economic development centers throughout the region can also help by providing more employment and commercial opportunities locally and reduce the need for trips outside the local area for employment and commercial activities. Vehicle Availability In the HATS region, the cities and boroughs tend to have a higher percentage of households without vehicles. The advantage in these areas is generally there are more services available within walking distance and many of these places are served by public transportation (especially in the areas surrounding Harrisburg). While these are areas of concern and should not be ignored, households with no vehicle access in rural areas are also areas of concern. Paratransit services offered by each county may provide the only reliable source of transportation in remote areas and with the remote nature of rural areas and the smaller populations, providing service in remote areas can become very cost inefficient.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

People who choose not to have their own vehicles, such as many of the Amish and Mennonite people living in rural areas, may account for the high percentages of no-vehicle households in the rural areas, but it is part of the MPO’s responsibilities to ensure the transportation needs of all its residents are being adequately served. We must continue to provide the existing transportation services as well as look at ways these services can be improved and expanded.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Section #3: Transportation GAPS In an ideal world, all persons would be able to obtain transportation to go wherever they wanted whenever they wanted. Unfortunately, this is not an ideal world. Having access to a personal vehicle is the closest we have to providing instant transportation but not all people have access to personal vehicles, either temporarily or permanently, which is why governments, public and private transportation, and community organizations have seen the need to fill those gaps in service. Unfortunately, there are still gaps in the transportation system that need to be filled.

� Support for Public Transit: Historically, most transportation funding has gone into improving highway and roadway infrastructure, rather than public transportation, as personal vehicle transportation is seen as the preferred mode. In recent years, this viewpoint has been changing and greater investments in public transportation have occurred, but public transit funding still lags behind highway funding at both the Federal and State funding levels. The largest gap in providing needed transportation services is providing a sustained level of public transportation funding from all sources and funding that is increased each year to account for inflation.

� Expanded Public Transit Options: Most public transportation costs are fixed costs that remain the same no matter if one person or 30 persons ride the vehicle. When 30 people ride in the vehicle, you have 30 times as much fare income, therefore it is much more efficient to provide public transit in areas and at times when their is the highest ridership. If cuts in services are to occur it is logical to eliminate runs that are inefficient due to low use. The problem is, often these runs are during off-peak, weekend, and holiday periods when the majority of users may be seniors, the disabled, and those with lower-income or no access to personal vehicles. If these gaps are to be filled to provide service during these times, the users, community organizations, and local, state, and federal officials all have to work together to find ways to provide and fund this service.

� Coordination between all organizations who provide transportation to those they serve: Both Public and Non-Profit organizations who provide some transportation services for area residents fill in the gaps in transportation for those who need assistance. All these organizations need to work together and coordinate their services with each other to ensure as many persons as possible are receiving adequate transportation services. When these services are not coordinated, duplication and inefficient use of transportation resources can occur.

o Public transportation providers provide transportation service to all residents within a region. The drawback of their service is that due to the volume of requests for transportation, most trips must be scheduled a day or two in advance. The hours of operation are also limited, which makes it difficult to get transportation during evenings and weekends.

o Non-profit organizations often provide services to their clients during non-standard times and may have need of transportation for their clients in a time-frame which makes use of the public system difficult. When working in coordination with the public transportation providers, these organizations can fill the service gaps the public providers cannot fulfill. The major concern with these services is if the public transportation provider can provide a client’s trip, the public provider should be given priority, and ways should be identified to ensure vehicles used by private organizations purchased with government funds, are not sitting idle most of the time.

o Organizations need to work together to identify ways how the concerns of both types of organizations can be address. The Task Force brought together to develop this plan may be the conduit to organize the services between public and private transportation providers.

� Easy Enrollment Applications for Share-A-Ride Services: As identified earlier in this plan, there are a number of different programs available to people for discounted Share-A-Ride services. Each program has different rules and regulations to be eligible and if persons are eligible for many programs, applications for each program must be filled out, duplicating much of the needed information. While the County Human Service providers and the Transportation Providers can work together to create a single form for applications, the rules and regulations for these programs are set at the State and Federal levels of governance and that is the level where the various agencies need to work together to standardize their requirements for these funding programs.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

� Increased Availability of Service: As noted previously, service during non-peak, evening, late-night, weekends, and Holidays is much less efficient as the number of people needing the service is often much lower than during peak hours of the weekday. Without additional funding sources, providing these services becomes difficult. In the short-term, residential and employment / commercial areas that would benefit most from such extended service need to be identified and possible local funding sources such as local employers should be identified, in the long-term, outreach to local, state, and federal officials to support the expansion of non-prime public transit should continue.

� Distribution of Service Organizations: Organizations and agencies who provide services to seniors, disabled persons, and persons with low-income often congregate in certain locations. There should be an effort to see if these services can be distributed throughout the region so transportation costs and time are not so high for those who live far away from the service areas.

� Emergency Evacuation Response: The organizations who provide transportation to seniors, disabled, and low-income persons must be involved in developing a regional Emergency Evacuation Plan. As many of these people may not have access to their own personal reliable transportation sources, they are more dependant on others being able to provide them with transportation should they need to be evacuated.

� Utilization of Technology: The use of technology can make the use of public transportation more attractive and can help the multiple transportation organizations to share and coordinate services. The area transportation providers should look to enhance their services with:

o GPS Technology: GPS and data terminals on all public transportation vehicles, which can feed into scheduling software, ITS systems, and other informational systems.

o ITS Integration: Integrate public transportation into the regional ITS system being developed so that transit drivers can have instant access to highway conditions and alter their routes accordingly. In the long term, the Regional ITS system should look at not only identifying congestion on the regions Highways, but also the on-time schedules of the public transportation system.

o Trip Planning: Development of online trip planning services via public transportation. PennDOT has been looking into the feasibility of doing this at a statewide level.

o Online Scheduling: of Share-A-Ride trips for those who would like to use such services. Also email or phone reminders of upcoming scheduled trips.

o On-Time Information: Time until the next bus information at major bus stops. With GPS units on Share-A-Ride vehicles, and the right kinds of software, anticipated arrival times for individuals could be obtained online.

o Smartcard Technology: The use of Smartcards allows holders of smartcards to refill their fare cards at specialized vending machines and if set up correctly can be used on multiple transportation systems.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

SECTION #4: PRIORITIES for Implementation Identification of priorities for implementation based on time, resources, and feasibility for implementing the specific strategies and activities identified.

Priorities 1. Capital Equipment Support: To continue to provide transportation services to the seniors, disabled, and

low-income residents in the region, the capital equipment must be maintained and replaces as equipment ages. Without continued support from the 5310 program funds, it would become exceedingly difficult to continue to provide these much needed services.

2. Public Transit Funding Support: Many public transportation providers in Pennsylvania are facing a financial crisis unless a continuing stable source of funding can be provided for public transit agencies throughout the Commonwealth. Without this funding, expanding services to fill the gaps that have been identified will be exceedingly difficult, and many agencies across the Commonwealth may be forced to cut services such as evening and weekend services that already exist if more funding does not become available.

3. Education: Provide education and information to targeted groups to inform them of the transportation services that may be available to them. Where possible, translate this information into prominent languages used in the Harrisburg region.

4. Identification of Resources: Identifying where special needs persons are living, working, and where the services organizations that assist them are located. This information is need to develop long range plans to identify where services and resources need to be located in the region.

5. Emergency Service Planning: Identify those persons who need transportation assistance should the area need to be evacuated, and work with those who are developing the Emergency Response plans.

6. Easy Enrollment Applications for Share-A-Ride Services: The Human Service organizations who support some transportation programs and the transportation providers should work together to develop an easy to use applications for transportation services. As a long-term goal, continue to advocate to the State Agencies to work together to develop a statewide system application that meets the requirements of all state agencies.

7. Coordination of Services between Public and Private Organizations: Organizations who provide transportation should work together to eliminate duplications in service and inefficient use of existing capital equipment.

8. New Technologies: As funds and resources become available, implement the new technology resources identified in the previous section.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

5310 Review Application Score Sheet

Overview New regulations developed by the Federal Government require each region to develop a

long-range plan on how to ensure that all seniors, disabled persons, and persons of low-income are able to access public transportation to support their needs. To do this, they are requiring each region to develop a Transportation Plan and part of this plan should be a way to “grade” applicants who are applying for funds available through certain federal programs. Each year, the Harrisburg Area Transportation Study (HATS) region usually has a number of applicants requesting funds from the Federal 5310 grant program, which provides funds for equipment such as vehicles and communications equipment to organizations who provide transportation services to seniors, disabled persons, and persons with low-income.

In the HATS region, the main transportation providers are the Official County Transportation Providers: CAT’s Share-A-Ride program in Dauphin County, the Cumberland County Transportation Department in Cumberland County, and the Perry County Transportation Authority in Perry County. All three of these organizations have submitted funding requests this year. Private Non-Profit organizations are also able to submit applications for these funds if they provide transportation services to their clients.

In the past, PennDOT has reviewed each application and the County Transportation Providers and the area Metropolitan Planning Organization (HATS in our region) could submit comments to PennDOT about each application. The County Transportation Providers usually looked at if a private non-profit organization’s request would take away riders from their own County system. With the new regulations, however, a Task Force coordinated by the MPO must first review each of the applications and prioritize them as to their merit for funding. The Task Force then submits this list to PennDOT; PennDOT review each application and consider the recommendations of the Task Force in each region; they send their review along with the Task Force review to FTA, which is providing the funding grants.

Using examples from PennDOT and other organizations a score sheet was developed to grade each applicants request for funding based on a number of categories. Below is a description of each category:

1) Applicant Group:

a) Each of the County's supervisors have designated CAT, Cumberland County, and Perry County, respectively as the main transportation providers in this region. They are considered the primary providers of transportation servers to all people who live in the County; therefore, they receive the highest number of points (Group A).

b) For private organizations, those that provider services to two or more human service type programs or organizations (Group B) are making more efficient use of their vehicles and equipment, therefore given the second highest number of points. Human Service type organizations are considered organizations that provide services to disadvantaged persons within the community.

c) Requests for funding that will serve only one human service type organization or program (Group C), are given some points if they are serving a Human Services type organization, which assists people within the community.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

d) Funding request submitted by organizations that do not provide some type of human service programs or activities (Group D) are given zero points.

2) Shared Resources: This section was added to promote the shared use of equipment and resources between transportation organizations. a) Over the past number of years, HATS has continually been concerned that funding for

private organizations only benefits clients belonging to that organization rather than providing service to anyone who needs it. In order to promote the sharing of resources, those organizations willing to share their resources with other organizations when not in use are provided additional points.

b) In the past, the County Transportation providers could provide comments if they felt an organizations request would take away riders from their service. As the County provider no longer provides direct comments to PennDOT, this second part, reducing points if the County Transportation Provider feels that a private organization’s request would directly take riders away from their own transportation system.

3) Justification: Each applicant must put in writing a justification for why they are requesting funds for new equipment, such as replacement of aging vehicles, new vehicles to provide more service to more people, or other equipment such as communications, which will help to make the system more efficient. In reviewing an applicant’s request, if the justification seems logical, full points should be awarded for the justification. If there are some questions about the justification, however, fewer points can be awarded for the applicant’s request.

4) Maintain Equipment: In the application, the applicant must show that they have sufficient financial and operation resources to maintain the equipment they are requesting. For many of the Task Force members, this is probably more of a judgment call as their knowledge may prohibit them from fully understanding what is being said in the application. The applicants can be asked to address this issue at the Task Force meeting and if it is felt they have sufficiently addressed this issue, be given full points.

5) Quality of Application: If all the sections of the application are filled out, the applicant should get the full points, if there are sections missing and a reason given as to why the question is not completed, points should be taken off.

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Section 5310 Application Review Score Sheet

For the Harrisburg Area Transportation Study (HATS)

Name of Applicant: Review Date:

1. Applicant Group: A. Is the Applicant a designated County Share-A-Ride Service

Provider? (25 Points)

B. Is the Applicant a Non-Profit Organization serving two or more Human Service related Organizations or programs? (15 Points)

C. Is the Applicant a Non-Profit Organization serving one Human Service related Organization? (5 Points)

D. Is the Applicant a Non-Profit Organization, which does not provide Human Service related activities? (0 Points)

2. Shared Resources: Groups B, C, or D Applicants only: When your organizations

vehicle(s) are not in use, are they available for use by a Group A organization for their use? (20 points)

To be filled out by Group A Organizations only: Do you feel your organization could fulfill the transportation needs of people that the Group (B, C, or D) applicant is proposing to serve? (-20 points)

3. Request Justification: Is the justification for the number of vehicles and/or

equipment provided and is the justification appropriate? (20-25 points)

4. Satisfactory Resources to Maintain Equipment Has the applicant has shown they have the financial and

operational resources to maintain and service equipment? (20 – 25 points)

5. Quality of Application Has the application has been fully completed and to the best

of the reviewers knowledge, does the application seem accurate? (15-20 points)

Total Score

FFY 2007 Applications for Federal Funds – Summary Sheet

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Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Harrisburg Region FFY 2007 5310 Application Reviews United Cerebral Palsy of Central PA, FFY 2007, 5310 Application Request United Cerebral Palsy of Central Pennsylvania, Inc Contact: Barry Claypool 925 Linda Lane Camp Hill, PA 17011 Description of Program:

Service Description: UCP Central PA meets the unique transportation needs of over 400 low income non-elderly adults with severe mental and physical disabilities. The people that benefit from our transportation services are the people that are involved with our residential program, adult day training programs, or home based services for personal care and independent living.

Existing Fleet Information: Sedans / Station Wagons 0 Vans – Less than 15 Passengers 16 Buses – 15-25 Passengers 0 Buses – Over 25 Passengers 0 Other Vehicles 0 Totals 16

Projected Ridership Information:

One-Way Passenger Trips: Share-A-Ride Contract Service Total Trips Total Trips: n/a n/a n/a Total Trips – Disabled Persons n/a n/a n/a Average Daily One-Way Passenger Trips n/a n/a n/a

Application Information:

Funding Program: 5310 Fiscal Year: 2007 Date Received: 4/6/2007 Fed ID: 23-1433882 Application Budget: Funding Source: Budget

Local and other Sources of Funds $17,200.00 Federal Funds: $68,800.00 Total Funding: $86,000.00

Application Completeness (is the application completely filled out?) 1. Application filled out completely

Vehicle Request Information:

Replace or New Vehicles Requested: Replace # of Vehicles Requested: 2 The first vehicle has over 124,000 miles on it, the second 98.000 miles. The need for repairs

on these vehicles has steadily increased over the last several years. Both vehicles have exceeded their useful life average. The proposed vehicles will help maintain UCP’s capability to provide specialized transportation services to meet the unique needs of a growing clientele, and prolong our ability to continue to involve program participants in the community.

Equipment Request #1:

Equipment Request #2:

Program Shortcomings: UCP Central PA currently operates 12 adult day programs, for 267people, which are located

throughout our service area. Locations include Sunbury, Carlisle (2), Lewistown, Newport, Camp Hill, Shippensburg, Hershey and Harrisburg (4). The adult day programs have a primary focus of community integration and skill development.

FFY 2007 Applications for Federal Funds – Summary Sheet

39

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

The program participants attend the day program only 6 hours a day. The typical day program hours are 9 AM-3 PM, Monday through Friday. The average day program size is 25 clients. Our annual mileage is not excessive compared to most applicants because the majority of the community activities are local to the program, and because of the small window of time each day that the individuals attend the program. However, the number and frequency of trips requires each of our day programs to have to have its own dedicated vehicle since all programs operate during the same time frame. We need to maintain enough vehicles to ensure the program participants at these programs can get into the community on a consistent basis. Without adequate vehicles, UCP staff cannot provide meaningful community integration experiences for people with mental retardation, which is vital for a persons learning, and assimilation into the community.

Does request compete with the resources of the area Public Transportation Providers? UCP transportation services are coordinated with County Coordinators and the Public Transportation

Authority by providing transportation services during the non-operating days and hours of these public transportation services. Individuals served by UCP programs, who can independently use public transportation, and do not need specialized assistance in transit, use the services of Cumberland County Transportation Department, Perry County Transportation Authority and Capitol Area Transit during the days and hours these services are available. The UCP transportation system is supplementary to the public transportation services providing services during the non-operating hours of the public services, i.e. after 6:00 PM on weekdays and 7:00 AM to 12:00 AM on weekends.

The UCP transportation service is designed to provide transportation to community activities for 267

consumers with mental retardation who attend our day programs or live in our group homes. In addition the UCP transportation service provides transportation to 100 individuals who participate in Capital Connections, a collaboration between UCP and Goodwill Industries of Central Pennsylvania. In the evenings/on weekends the vehicles are available to staff in our community services programs which serve the unique transportation needs of 150 low-income individuals with severe mental and physical disabilities who live in Cumberland, Dauphin, and Perry counties.

Does the applicant have the resources to maintain the existing and new equipment? UCP Central PA has established the necessary financial foundation to support its many programs and

associated assets. Vehicle safety inspections are reported on a quarterly basis to the UCP Program and Services subcommittee of the Board of Directors. The current year budget has also included the addition of part time fleet maintenance support position. This position will be responsible for the on-going preventative maintenance activities, safety inspections, and record keeping for each one of the UCP vehicles. A regular preventative maintenance schedule is in place, and currently, the Maintenance Staff, Director of Adult Programs, and the Drivers having assigned duties to ensure the proper use and maintenance of the vehicles. When the fleet manager is hired, maintenance responsibilities will become a piece of their job.

FFY 2007 Applications for Federal Funds – Summary Sheet

40

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Harrisburg Area Transportation Study (HATS) Section 5310 Application Review Score Sheet

Name of Applicant: United Cerebral Palsy of Central Pennsylvania, Inc Review Date: May 8, 2007

1. Applicant Group: B. Non-Profit - Multi Human Service Organization 15 2. Shared Resources: Justification: UCP transportation services are coordinated with County Coordinators and

the Public Transportation Authority by providing transportation services during the non-operating days and hours of these public transportation services. Individuals served by UCP programs, who can independently use public transportation, and do not need specialized assistance in transit, use the services of Cumberland County Transportation Department, Perry County Transportation Authority and Capitol Area Transit during the days and hours these services are available. The UCP transportation system is supplementary to the public transportation services providing services during the non-operating hours of the public services, i.e. after 6:00 PM on weekdays and 7:00 AM to 12:00 AM on weekends. The UCP transportation service is designed to provide transportation to community activities for 267 consumers with mental retardation who attend our day programs or live in our group homes. In addition the UCP transportation service provides transportation to 100 individuals who participate in Capital Connections, a collaboration between UCP and Goodwill Industries of Central Pennsylvania. In the evenings/on weekends the vehicles are available to staff in our community services programs which serve the unique transportation needs of 150 low-income individuals with severe mental and physical disabilities who live in Cumberland, Dauphin, and Perry counties.

Groups B, C, or D Applications: When your organizations vehicle(s) are not in use, are they available for use by a Group A organization for their use? (20 points)

To be filled out by Group A Organizations only: Do you feel your organization could fulfill the transportation needs of people that the Group (B, C, or D) applicant is proposing to serve? (-20 points)

3. Request Justification: Justification for Vehicles: The first vehicle has over 124,000 miles on it, the second

98.000 miles. The need for repairs on these vehicles has steadily increased over the last several years. Both vehicles have exceeded their useful life average. The proposed vehicles will help maintain UCP’s capability to provide specialized transportation services to meet the unique needs of a growing clientele, and prolong our ability to continue to involve program participants in the community.

Is the justification for the number of vehicles and/or equipment provided and is the justification appropriate? (20-25 points) 25

4. Satisfactory Resources to Maintain Equipment Justification: UCP Central PA has established the necessary financial foundation to

support its many programs and associated assets. Vehicle safety inspections are reported on a quarterly basis to the UCP Program and Services subcommittee of the Board of Directors. The current year budget has also included the addition of part time fleet maintenance support position. This position will be responsible for the on-going preventative maintenance activities, safety inspections, and record keeping for each one of the UCP vehicles. A regular preventative maintenance schedule is in place, and currently, the Maintenance Staff, Director of Adult Programs, and the Drivers having assigned duties to ensure the proper use and maintenance of the vehicles. When the fleet manager is hired, maintenance responsibilities will become a piece of their job.

Has the applicant has shown they have the financial and operational resources to maintain and service equipment? (20 – 25 points) 25

5. Quality of Application 1. Application filled out completely Suggested Points: 20 Has the application has been fully completed and to the best of the reviewers

knowledge, does the application seem accurate? (15-20 points) 20 Total Score 85

FFY 2007 Applications for Federal Funds – Summary Sheet

41

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

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FFY 2007 Applications for Federal Funds – Summary Sheet

42

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Capital Area Transit, FFY 2007-2008 5310 Grant Application Cumberland Dauphin Harrisburg Transit Authority Capital Area Transit (CAT) Contact: Lester L. Albright II 901 N. Cameron St., P.O. Box Harrisburg, PA 17105 Description of Program:

Service Description: Paratransit / Share-A-Ride service throughout Dauphin County, with offices in Harrisburg and Elizabethville.

Existing Fleet Information: Sedans / Station Wagons 1 Vans – Less than 15 Passengers 28 Buses – 15-25 Passengers 8 Buses – Over 25 Passengers 0 Other Vehicles 0 Totals 37

Projected Ridership Information:

One-Way Passenger Trips: Share-A-Ride Contract Service Total Trips Total Trips: 190,000 15,000 205,000 Total Trips – Disabled Persons 27,000 10,000 37,000 Average Daily One-Way Passenger Trips 677 55 732

Application Information:

Funding Program: 5310 Fiscal Year: 2007 Date Received: 4/6/2007 Fed ID: 23-1909161 Application Budget: Funding Source: Budget

Local and other Sources of Funds $43,722.00 Federal Funds: $381,078.00 Total Funding: $424,800.00

Application Completeness (is the application completely filled out?) 1. Application filled out completely

Vehicle Request Information:

Replace or New Vehicles Requested: Replace # of Vehicles Requested: 8 Of the 8 requested replacement vehicles, only one has not reached its useful-life milage at this

time. This vehicle has proven to have much higher than normal maintenance costs over its life so far, and it will have exceeded 150,000 miles by the time it is replaced.

Equipment Request #1:

Equipment Request #2:

Program Shortcomings: The PennDOT Application for official Public Transportation providers does require this section to be

filled out.

Does request compete with the resources of the area Public Transportation Providers? CAT is the official public transportation provider

Does the applicant have the resources to maintain the existing and new equipment?

As an official public transportation provider, the program is required to have a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

FFY 2007 Applications for Federal Funds – Summary Sheet

43

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Harrisburg Area Transportation Study (HATS) Section 5310 Application Review Score Sheet

Name of Applicant: Cumberland Dauphin Harrisburg Transit Authority Review Date: May 8, 2007

1. Applicant Group: A. Public Transportation Organization 25 2. Shared Resources: Justification: CAT is the official public transportation provider Groups B, C, or D Applications: When your organizations vehicle(s) are not in use,

are they available for use by a Group A organization for their use? (20 points)

To be filled out by Group A Organizations only: Do you feel your organization could fulfill the transportation needs of people that the Group (B, C, or D) applicant is proposing to serve? (-20 points)

3. Request Justification: Justification for Vehicles: Of the 8 requested replacement vehicles, only one has not

reached its useful-life milage at this time. This vehicle has proven to have much higher than normal maintenance costs over its life so far, and it will have exceeded 150,000 miles by the time it is replaced.

Is the justification for the number of vehicles and/or equipment provided and is the justification appropriate? (20-25 points) 25

4. Satisfactory Resources to Maintain Equipment Justification: As an official public transportation provider, the program is required to have

a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

Has the applicant has shown they have the financial and operational resources to maintain and service equipment? (20 – 25 points) 25

5. Quality of Application 1. Application filled out completely Suggested Points: 20 Has the application has been fully completed and to the best of the reviewers

knowledge, does the application seem accurate? (15-20 points) 20 Total Score 95

FFY 2007 Applications for Federal Funds – Summary Sheet

44

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Perry County Transportation Authority, FFY 2007-2008, 5310 Program funding request Perry County Perry County Transportation Authority Contact: Gary R. Eby 208 Fickes Lane, P.O. Box 217 Newport, PA 17074 Description of Program:

Service Description: Paratransit / Share-A-Ride service throughout Perry County, with offices located in Newport.

Existing Fleet Information: Sedans / Station Wagons 4 Vans – Less than 15 Passengers 9 Buses – 15-25 Passengers 6 Buses – Over 25 Passengers 0 Other Vehicles 0 Totals 19

Projected Ridership Information:

One-Way Passenger Trips: Share-A-Ride Contract Service Total Trips Total Trips: 31,412 20,940 52,352 Total Trips – Disabled Persons n/a n/a n/a Average Daily One-Way Passenger Trips 120 80 200

Application Information:

Funding Program: 5310 Fiscal Year: 2007 Date Received: 4/6/2007 Fed ID: 23-6003128 Application Budget: Funding Source: Budget

Local and other Sources of Funds $15,600.00 Federal Funds: $202,384.00 Total Funding: $217,984.00

Application Completeness (is the application completely filled out?) 1. Application filled out completely

Vehicle Request Information:

Replace or New Vehicles Requested: Replace # of Vehicles Requested: 6 Of the six vehicles requested, one has not reach its estimated useful life yet, but will do so

before this application is approved.

Equipment Request #1: Telephone System, Cost $4,000 The system that is in place was a used system when it was installed in 1998. Of the 7 phones on the

system, 3 of them have been replaced, and two other ones are far below quality in functions at this time. They will drop calls on hold and have much static. Replacement phones are no longer available for the system.

Equipment Request #2:

Program Shortcomings: The PennDOT Application for official Public Transportation providers does require this section to be

filled out.

Does request compete with the resources of the area Public Transportation Providers? PCTA is the official public transportation provider

Does the applicant have the resources to maintain the existing and new equipment?

As an official public transportation provider, the program is required to have a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

FFY 2007 Applications for Federal Funds – Summary Sheet

45

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Harrisburg Area Transportation Study (HATS) Section 5310 Application Review Score Sheet

Name of Applicant: Perry County Review Date: May 8, 2007

1. Applicant Group: A. Public Transportation Organization 25 2. Shared Resources: Justification: PCTA is the official public transportation provider Groups B, C, or D Applications: When your organizations vehicle(s) are not in use,

are they available for use by a Group A organization for their use? (20 points)

To be filled out by Group A Organizations only: Do you feel your organization could fulfill the transportation needs of people that the Group (B, C, or D) applicant is proposing to serve? (-20 points)

3. Request Justification: Justification for Vehicles: Of the six vehicles requested, one has not reach its estimated

useful life yet, but will do so before this application is approved. Justification for Phones: The system that is in place was a used system when it was installed in 1998. Of the 7 phones on the system, 3 of them have been replaced, and two other ones are far below quality in functions at this time. They will drop calls on hold and have much static. Replacement phones are no longer available for the system.

Is the justification for the number of vehicles and/or equipment provided and is the justification appropriate? (20-25 points) 25

4. Satisfactory Resources to Maintain Equipment Justification: As an official public transportation provider, the program is required to have

a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

Has the applicant has shown they have the financial and operational resources to maintain and service equipment? (20 – 25 points) 25

5. Quality of Application 1. Application filled out completely Suggested Points: 20 Has the application has been fully completed and to the best of the reviewers

knowledge, does the application seem accurate? (15-20 points) 25 Total Score 95

FFY 2007 Applications for Federal Funds – Summary Sheet

46

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Cumberland County Transportation Department, FFY 2007-2008, 5310 Program funding request Cumberland County - Cumberland County Transportation Department Contact: Rose A. Cook 310 Allen Rd. Carlisle, PA 17013 Description of Program:

Service Description: Paratransit / Share-A-Ride service throughout Cumberland County, with offices located in Carlisle.

Existing Fleet Information: Sedans / Station Wagons 0 Vans – Less than 15 Passengers 0 Buses – 15-25 Passengers 19 Buses – Over 25 Passengers 0 Other Vehicles 0 Totals 19

Projected Ridership Information: One-Way Passenger Trips: Share-A-Ride Contract Service Total Trips Total Trips: 149,201 1,509 150,710 Total Trips – Disabled Persons 11,513 0 11,513 Average Daily One-Way Passenger Trips 602 0 602

Application Information:

Funding Program: 5310 Fiscal Year: 2007 Date Received: 4/6/2007 Fed ID: 23-6003119 Application Budget: Funding Source: Budget

Local and other Sources of Funds $1,132.00 Federal Funds: $204,950.60 Total Funding: $206,083.00

Application Completeness (is the application completely filled out?) 1. Application filled out completely Vehicle Request Information:

Replace or New Vehicles Requested: Replace # of Vehicles Requested: 2 Vehicle C33 has met its useful life in years but not miles. It has had extensive mechanical

repairs performed in the last several years. Applicant documents numerous problems with this vehicle. Equipment Request #1:

8 Mobile Data Computers, Estimated Cost $4,855.00 We currently have 23 mobile data computers. The requested 8 will finish outfitting the fleet. The

mobile data computers have been a great benefit with regard to real time operations. We know our clients are on board, delivered to their appointments, etc. Mobile data computers also help with regard to safety issues. Drivers are not looking through pages of schedules to find client data. The data is received on the computer screen and the driver presses one button to receive the trip. Equipment Request #2:

Office Furniture, Estimated Cost $7,000 The office moved to a new location. We are currently using old desks from other county departments

that they disposed. The desks are not ergonomically compatible for computer use. The furnishings are falling apart as well as uncomfortable. Additionally, we anticipate the giring of additional staff for which there is no furnitings for. During the last PennDOT field audit, it was suggest that staff levels be increased due to the number of trips accomidated and clients provided service to.

Program Shortcomings: The PennDOT Application for official Public Transportation providers does require this section to be

filled out.

Does request compete with the resources of the area Public Transportation Providers? CCTD is the official public transportation provider

Does the applicant have the resources to maintain the existing and new equipment?

As an official public transportation provider, the program is required to have a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

FFY 2007 Applications for Federal Funds – Summary Sheet

47

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Harrisburg Area Transportation Study (HATS) Section 5310 Application Review Score Sheet

Name of Applicant: Cumberland County Review Date: May 8, 2007

1. Applicant Group: A. Public Transportation Organization 25 2. Shared Resources: Justification: CCTD is the official public transportation provider Groups B, C, or D Applications: When your organizations vehicle(s) are not in use,

are they available for use by a Group A organization for their use? (20 points)

To be filled out by Group A Organizations only: Do you feel your organization could fulfill the transportation needs of people that the Group (B, C, or D) applicant is proposing to serve? (-20 points)

3. Request Justification: Justification for Vehicles: Vehicle C33 has met its useful life in years but not miles. It has

had extensive mechanical repairs performed in the last several years. Applicant documents numerous problems with this vehicle. Justification for Computers: We currently have 23 mobile data computers. The requested 8 will finish outfitting the fleet. The mobile data computers have been a great benefit with regard to real time operations. We know our clients are on board, delivered to their appointments, etc. Mobile data computers also help with regard to safety issues. Drivers are not looking through pages of schedules to find client data. The data is received on the computer screen and the driver presses one button to receive the trip. Justification for Furniture: The office moved to a new location. We are currently using old desks from other county departments that they disposed. The desks are not ergonomically compatible for computer use. The furnishings are falling apart as well as uncomfortable. Additionally, we anticipate the giring of additional staff for which there is no furnitings for. During the last PennDOT field audit, it was suggest that staff levels be increased due to the number of trips accomidated and clients provided service to.

Is the justification for the number of vehicles and/or equipment provided and is the justification appropriate? (20-25 points) 25

4. Satisfactory Resources to Maintain Equipment Justification: As an official public transportation provider, the program is required to have

a maintainence program for all its vehciles. Supporting proof of this function is available via published reports and not required in PennDOT's application form for public transportation providers.

Has the applicant has shown they have the financial and operational resources to maintain and service equipment? (20 – 25 points) 25

5. Quality of Application 1. Application filled out completely Suggested Points: 20 Has the application has been fully completed and to the best of the reviewers

knowledge, does the application seem accurate? (15-20 points) 20 Total Score 95

FFY 2007 Applications for Federal Funds – Summary Sheet

48

Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

FFY 2007 5310 Grant Application Recommendations The HATS Coordinated Public Transit – Human Service Transportation Plan Task Force, at its May 8, 2007 meeting, voted to recommend approval of all four applications for 5310 program funding. All four organizations have shown that replacing their existing vehicles that are nearing the end of the useful life expectancy are needed to continue to provide full service to the people in this region. Without these needed funds, the transportation providers will be unable to provide the level of service to seniors, disabled, and low-income persons living in this region that they have in the past. In prioritizing the requests, the Task Force members felt the County Transportation providers should be given highest priority. The County providers provide transportation that is available to all persons living in the HATS region and without their services, it would be difficult for HATS to provide the coordinated transportation system needed to serve the people in this region. As HATS serves a three county area with three county transportation providers, it is felt that all three organizations must be given equal priority as decreased resources for one organization must be filled by the remaining organizations. The second tier of transportation organizations are those who provide multiple services to seniors, disabled, and low-income persons within the region. As their services are mainly oriented towards their clients and not all persons in the region, they are scored slightly lower on the scale. This does not, however, mean their requests are not important. They provide many useful services to the people in this region and they fill in many of the gaps that the County providers cannot fill. The Task Force feels that the continuation of UCP’s transportation activities fills an important role in serving the people in this region and therefore recommends they also be funded. Below is a summary of the Section 5310 Application Review Score Sheet:

Organization: Score Group A: County Transportation Providers:

Cumberland County Transportation Department 95 CAT Share-A-Ride (Dauphin County) 95 Perry County Transit Authority 95

Group B: Non-Profit - Multi Human Service Organization United Cerebral Palsy of Central Pennsylvania 85

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50 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

H A T S

Coordinated Public Transit – Human Service Transportation Task Force Meeting Capital Area Transit

CAT Board Room, 2nd Floor Meeting # 1 May 8, 2007 10:00 AM

1. Welcomes and Introductions Mr. Dickson welcomed everyone to the first HATS Coordinated Public Transit - Human Service Transportation Task Force Meeting. Members and guests present are noted on the attached attendance sheet. Mr. Dickson asked all present to introduce themselves. 2. The Coordinated Public Transit – Human Service Transportation Plan Process Mr. Dickson provided an overview the Transportation Plan process development. Each year, public and private transportation organizations have been able to submit requests for funding through the FTA’s 5310 Program. These funds are available to organizations for things such as new and replacement vehicles, communications equipment, and other items needed to operate an organizations transportation services. New regulations, developed under the guidance of SAFETEA-LU, now require each area of the nation develop a Coordinated Public Transit – Human Service Transportation Plan that identifies long- and short-range strategies to provide transportation to seniors, disabled persons, and low-income person in the region. As part of this plan, each Task Force must develop a process to rank applications for 5310, JARC, and New Freedoms funds. In Pennsylvania, once the MPO's complete their Regional Plans, the plans are submitted to PennDOT for review. PennDOT then reviews all the applications and Area Plans and submits approved applications to FTA for review. In order to receive funds for application requests in FY 2007, each MPO needs to create a Task Force, develop an interim Coordinated Plan and 5310 application review, and submit it to PennDOT by May 31, 2007. Each MPO must then develop a full Coordinated Human Service Transportation Plan before next years 2008 applications are submitted to PennDOT. The agenda for the first meeting is to approve the interim Coordinated Human Service Plan and to rank each application. Mr. Dickson, then asked the Transportation Provider Organization Representatives to give a brief overview of the transportation services each organization provides.

� The County Transportation providers gave a brief overview of the services they provide.

� Mr. Cooper from United Cerebral Palsy of Central PA said their organization provides transportation to their clients to go to volunteer work places, for entertainment, adult day care events, and other places as needed. Much of their transportation programs are funded through the MH/MR program. Mr. Cooper

51 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

noted that rides are scheduled through the County Share-A-Ride programs whenever possible, but many times clients must be to places before or after the County normal operating hours and in those situations, they use their own vehicles for transportation.

Members of the Task Force then discussed numerous issues regarding transportation in the region:

� It was noted that the population continues to grow and with medical advances to save more people with life threatening conditions (such as premature and low birth weight babies), many more people are living longer, but often suffer from many disabilities due to their conditions, the need for transportation services continues to increase.

� There was discussion about the distribution of organizations that provide services to seniors, disabled, and low-income persons, noting that often all the service providers congregate in one area and those persons living in distant parts of the County may have to travel a long way for these services.

� While the County transportation providers have the resources to provide transportation to everyone in the County, they lack the ability to divert resources quickly if some immediate needs arise. Non-profit organizations that have vehicles provided with governmental funding, could be used to fill this gap.

� There was much discussion about the need for all organizations with vehicles to be involved with a regional Emergency Evacuation Plan. As many people involved in this Task Force work with disabled and low-income persons who may not be able to evacuate on their own, the organizations who provide transportation and human service resources and knowledge must become part of the plan.

o Identify how organizations vehicles can be used for emergency evacuation events and drills.

o Ms. Cook noted PennDOT told her that their vehicles could be used in emergency response drill, but the organization must be reimbursed for the time the vehicles were in use for the drills.

o Is there funding available to provide vehicles for emergency evacuations? o It was noted that if all Group and Senior homes have vans of their own,

they could contribute towards getting their residents evacuated. 3. Section 5310 Application Review Score Sheet Mr. Dickson asked the Task Force to make a recommendation on the proposed Section 5310 Application Review Score Sheet submitted to them. The members had numerous comments:

� Mr. Cooper noted that UCP provides many important services to the disabled community in this region and governmental funding programs provide most of their funding. There is a concern that if non-profit organizations are scored at a lower level they might not get the funding they need to continue to provide their services.

� It was noted that in the past, when PennDOT has reviewed the applications, the

52 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

County Transportation Organizations were given preference over other organizations and yet most organizations from this region that have applied in the past have still received funding.

� There was agreement that as part of the full plan to be developed, the Task Force must look at ways to see how the different organizations can work together to share their resources.

� There was some discussion about ranking organizations based on the volume of trips they perform a day. There was some concern that with this type of approach, Dauphin County, which has a much larger population, would get a much higher priority than Perry County and it was a consensus that all the County Providers needed to be prioritized on an equal level.

� After much discussion on the issue Ms. Figueroa motioned to approve the score sheet as submitted, Mr. Marion seconded, motion passed with Mr. Cooper voting against.

4. Interim Human Service Transportation Plan Report Mr. Dickson asked for comments on the Transportation Plan. The members felt the report was good as an interim plan and suggested the following information be added:

� Add the need to be involved in the Emergency Response Plan for the region. � Emphasis the need of coordination between all organizations that provide

transportation services to the people living in the region. � Emphasize the importance of the need to fund all requested applications to

continue that level of transportation services that already exist. Mr. Dickson agreed to update the plan and Application Priority Sheet with the information provided by those present. Once the changes are made, a new copy will be sent to all the members for their review and comment. The Plan will then be sent to PennDOT. The HATS Board will officially review the plan for adoption at its June meeting. 5. Development of Full Human Service Transportation Plan At the next Task Force meeting, participants will develop the major goals and projects needed for the full Human Service Transportation Plan. With HATS looking to do a major study of the CAT Public Transportation system for the region the study and plan can share resources and information. 6. Other Business No other business was mention. 7. Next Meeting Date The date of the next meeting was only broadly set to sometime in July or August 2007. Mr. Dickson will contact members of the Task Force as the time comes closer to set an exact date. 8. Adjourn Meeting adjourn at 11:40 am Respectfully submitted by Mr. Brian Dickson

53 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

ATTENDANCE

Harrisburg Area Transportation Study HST Task Force

May 8, 2007 Members: Attending Cumberland County

County Transportation Provider: Rose Cook X Monica Ayer-Silvious X

Human Service Representatives: Dennis Marion X

Dauphin County County Transportation Provider: Lester Albright X Human Service Representatives: Daniel Eisenhauer X

Perry County

County Transportation Provider: Gary Eby X Human Service Representatives:

HATS TCRPC Staff: Brian Dickson X

Other Transportation Providers

United Cerebral Palsy of Central PA Jeff Cooper X Goodwill Industries of Central Pennsylvania Linda E. London

Other Organizations:

Center for Community Building, Inc. Bill Peterson X Tri-County Community Action Commission Linda Figueroa X JOIN Hands Tony Hill JOIN Hands Stacy Moore New Visions, Inc. Bill McHenry X

54 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Community Outreach Efforts to form Task Force A requirement of developing the Coordinated Public Transit – Human Service Transportation plan is to create a Coordinating Committee who guides the development of this plan. The Committee is to be made up of public, private, and non-profit transportation and human services providers, and participation by members of the public. In this region, each of the County public transportation providers has a Citizen Advisory Committees, which meet several times each year to review the efforts of transportation providers. These Advisory Committees are made up of County transportation staff members, County human service providers, and private citizens who use the transportation services and representatives from community advocacy organizations. In the development of the Task Force for our region, we did outreach to the members of these Advisory Boards via their Committee Meetings. Below is a documentation of the outreach efforts to date in developing this Task Force.

� March 5, 2007 – Sent letter out to the Directors of the three County Transportation Organizations to inform their Advisory Committee members and other contacts they know about the development of the Task Force and invite them to join.

� March 21, 2007 – Invited CAT Share-A-Ride Advisory Committee members at their quarterly meeting to join the Task Force if they are interested.

� March 22, 2007 - Invited Cumberland County Transportation Department Advisory Committee members at their bi-annual meeting to join the Task Force if they are interested.

� April 3, 2007 – Invited Perry County Transportation Authority Advisory Committee members at their quarterly meeting to join the Task Force if they are interested.

� March 26 – April 13, 2007 – Emailed and phone representatives from the Cumberland, Dauphin, and Perry County Human Services Agencies, the Tri-County Community Action Commission, Goodwill of Central Pennsylvania, and United Cerebral Palsy of Central Pennsylvania to participate in the Task Force.

� April 13, 2007 – Informed those present at the HATS Technical Committee of the MPO’s efforts to develop a Task Force and Plan and requested those present to join the task force and contact staff about any other persons that should be invited to join the Task Force.

� Ongoing – All Task Force members are requested to invite other contacts they may have to join the Task Force, and HATS staff will continue to look for others who may be interested.

Appendix 1-1 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Supporting Documentation:

For Immediate Release Office of the Press Secretary

February 24, 2004

Executive Order: Human Service Transportation Coordination

By the authority vested in me as President by the Constitution and the laws of the United States of America, and to enhance access to transportation to improve mobility, employment opportunities, and access to community services for persons who are transportation-disadvantaged, it is hereby ordered as follows:

Section 1. This order is issued consistent with the following findings and principles:

(a) A strong America depends on citizens who are productive and who actively participate in the life of their communities.

(b) Transportation plays a critical role in providing access to employment, medical and health care, education, and other community services and amenities. The importance of this role is underscored by the variety of transportation programs that have been created in conjunction with health and human service programs, and by the significant Federal investment in accessible public transportation systems throughout the Nation.

(c) These transportation resources, however, are often difficult for citizens to understand and access, and are more costly than necessary due to inconsistent and unnecessary Federal and State program rules and restrictions.

(d) A broad range of Federal program funding allows for the purchase or provision of transportation services and resources for persons who are transportation-disadvantaged. Yet, in too many communities, these services and resources are fragmented, unused, or altogether unavailable.

(e) Federally assisted community transportation services should be seamless, comprehensive, and accessible to those who rely on them for their lives and livelihoods. For persons with mobility limitations related to advanced age, persons with disabilities, and persons struggling for self-sufficiency, transportation within and between our communities should be as available and affordable as possible.

(f) The development, implementation, and maintenance of responsive, comprehensive, coordinated community transportation systems is essential for persons with disabilities, persons with low incomes, and older adults who rely on such transportation to fully participate in their communities.

Sec. 2. Definitions.

(a) As used in this order, the term "agency" means an executive department or agency of the Federal Government.

Appendix 1-2 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

(b) For the purposes of this order, persons who are transportation-disadvantaged are persons who qualify for Federally conducted or Federally assisted transportation-related programs or services due to disability, income, or advanced age.

Sec. 3. Establishment of the Interagency Transportation Coordinating Council on Access and Mobility.

(a) There is hereby established, within the Department of Transportation for administrative purposes, the "Interagency Transportation Coordinating Council on Access and Mobility" ("Interagency Transportation Coordinating Council" or "Council"). The membership of the Interagency Transportation Coordinating Council shall consist of:

(i) the Secretaries of Transportation, Health and Human Services, Education, Labor, Veterans Affairs, Agriculture, Housing and Urban Development, and the Interior, the Attorney General, and the Commissioner of Social Security; and

(ii) such other Federal officials as the Chairperson of the Council may designate.

(b) The Secretary of Transportation, or the Secretary's designee, shall serve as the Chairperson of the Council. The Chairperson shall convene and preside at meetings of the Council, determine its agenda, direct its work, and, as appropriate to particular subject matters, establish and direct subgroups of the Council, which shall consist exclusively of the Council's members.

(c) A member of the Council may designate any person who is part of the member's agency and who is an officer appointed by the President or a full-time employee serving in a position with pay equal to or greater than the minimum rate payable for GS-15 of the General Schedule to perform functions of the Council or its subgroups on the member's behalf.

Sec 4. Functions of the Interagency Transportation Coordinating Council. The Interagency Transportation Coordinating Council shall:

(a) promote interagency cooperation and the establishment of appropriate mechanisms to minimize duplication and overlap of Federal programs and services so that transportation-disadvantaged persons have access to more transportation services;

(b) facilitate access to the most appropriate, cost-effective transportation services within existing resources;

(c) encourage enhanced customer access to the variety of transportation and resources available;

(d) formulate and implement administrative, policy, and procedural mechanisms that enhance transportation services at all levels; and

(e) develop and implement a method for monitoring progress on achieving the goals of this order.

Sec. 5. Report. In performing its functions, the Interagency Transportation Coordinating Council shall present to me a report not later than 1 calendar year from the date of this order. The report shall:

(a) Identify those Federal, State, Tribal and local laws, regulations, procedures, and actions that have proven to be most useful and appropriate in coordinating transportation services for the targeted populations;

Appendix 1-3 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

(b) Identify substantive and procedural requirements of transportation-related Federal laws and regulations that are duplicative or restrict the laws' and regulations' most efficient operation;

(c) Describe the results achieved, on an agency and program basis, in:

(i) simplifying access to transportation services for persons with disabilities, persons with low income, and older adults;

(ii) providing the most appropriate, cost-effective transportation services within existing resources; and

(iii) reducing duplication to make funds available for more services to more such persons;

(d) Provide recommendations to simplify and coordinate applicable substantive, procedural, and administrative requirements; and

(e) Provide any other recommendations that would, in the judgment of the Council, advance the principles set forth in section 1 of this order.

Sec. 6. General.

(a) Agencies shall assist the Interagency Transportation Coordinating Council and provide information to the Council consistent with applicable law as may be necessary to carry out its functions. To the extent permitted by law, and as permitted by available agency resources, the Department of Transportation shall provide funding and administrative support for the Council.

(b) Nothing in this order shall be construed to impair or otherwise affect the functions of the Director of the Office of Management and Budget relating to budget, administrative, or legislative proposals.

(c) This order is intended only to improve the internal management of the executive branch and is not intended to, and does not, create any right or benefit, substantive or procedural, enforceable at law or in equity by a party against the United States, its departments, agencies, instrumentalities or entities, its officers or employees, or any other person.

GEORGE W. BUSH THE WHITE HOUSE, February 24, 2004.

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Appendix 2-1 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

PennDOT: Coordinated Public Transit – Human Services Transportation Plans

Appendix 2-2 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Appendix 2-3 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan

Appendix 2-4 Cumberland, Dauphin, and Perry Counties Pennsylvania Coordinated Public Transit – Human Service Transportation Plan