Cumbria Pharmaceutical Needs Assessment …...Cumbria Pharmaceutical Needs Assessment 2014 – Appendices for Consultation Page 4 5. Function of the Group (Terms of Reference) · To

Cumbria Pharmaceutical Needs Assessment 2014 – Appendices for Consultation

Page 1

Cumbria Pharmaceutical Needs Assessment

Appendices

2014

Draft for Consultation


Page 2

Contents

1. Terms of Reference.................................................................................................................... 3

2. Pharmacy Questionnaire............................................................................................................ 5

3. Community Pharmacy Services ................................................................................................ 13

4. Community Pharmacy opening times ....................................................................................... 20

5. NHS England Commissioning Intentions ................................................................................... 27

6. Time To travel map .................................................................................................................. 28

7. Other relevant services ............................................................................................................ 29

8. Sexual Health & Contraception clinics ...................................................................................... 30

9. Public survey ........................................................................................................................... 34

10. Stakeholder list .................................................................................................................... 45

11. Consultation responses ........................................................................................................ 46

12. Dispensing practice opening times ....................................................................................... 47

13. Access and Opening Times ................................................................................................... 51

14. Equality imPAct assessment ................................................................................................. 53


Page 3

1. TERMS OF REFERENCE

Pharmaceutical Needs Assessment Steering Group

TERMS OF REFERENCE

1. Name of Group PNA Steering Group

2. Connectivity (this group reports to:)

Health and Wellbeing Board IntelligenceGroup

Committees / individuals reporting to this group

None

3. Chair Team leader – Information &Intelligence – Cumbria CountyCouncil

Vice Chair

4. Members of Group · H&WB sponsor· Public Health· CCG· Local Pharmaceutical Committee· Local Professional Network· Healthwatch· Communications· Public Health Intelligence· NHS England· Dispensing GP repOthers co-opted as required by theneeds of the project


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5. Function of the Group (Terms of Reference)

· To produce a pharmaceutical Needs Assessment for the CumbriaHealth and Wellbeing Board that fufils the statutory requirement

· To identify and report any risks to the Health and Wellbeing Board thatmight jeopardise the production of PNA.

6. Quorum 1/3 of the group

7. Review date for ToR November 2014

8. Frequency of Meetings As required to ensure production of theproduct

9. Other Matters


Page 5

2. PHARMACY QUESTIONNAIRE

Pharmacy PNA Questionnaire 2014

1. Which district is your pharmacy or dispensing practice in?

m Allerdale

m Barrow

m Carlisle

m Copeland

m Eden

m South Lakeland

2. What is the postcode of your pharmacy or dispensary?

___________________________________

Consultation facilities

3. Which of the following statements best describes your access to consultation facilities?

m I have a consultation room on-site with wheelchair access

m I have a consultation room on-site without wheelchair access

m I have access to an off-site consultation facility

m I have plans to establish a consultation room within the next 12 months

m I do not have access to a consultation room and have no plans to establishthis within 12 months

Electronic prescription service (EPS)

4. Please tick the statements about EPS below that apply to your pharmacy (you can tickmore than one statement)


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q We are Release 1 enabled

q We are Release 2 enabled

q We are planning to introduce Release 1 within 12 months

q We are planning to introduce Release 2 within 12 months

q We do not currently have plans for EPS

Services

5. Please select the appropriate statement about your pharmacy and dispensing ofappliances

m We dispense all types of appliances

m We dispense but excluding stoma appliances

m We dispense but excluding incontinence apliances

m We dispense but excluding stoma and incontinence appliances

m We only dispense dressings

m Other (please state) ___________________________________

6. Do you provide these advanced services?

Yes No - intend to providewithin 12 months

No - do no intend toprovide in the next 12months

Medicine reviewservice

m m m

Appliance reviewservice

m m m

Stoma appliancecustomisation service

m m m


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7. Which of these enhanced services do you provide or would be willing to provide?

Currentlyproviding

Willing and able ifcomissioned

Willing ifcommissioned butneed training

Not looking toprovide service

Anti coagulantmonitoringservice

m m m m

Anti viraldistributionservice

m m m m

Care homeservice

m m m m

ChlamydiaTesting Service

m m m m

ChlamydiaTreatmentService

m m m m

Disease SpecificMedicinesManagementService - Allergies

m m m m

Disease SpecificMedicinesManagementService -Alzheimer'sdementia

m m m m

Disease SpecificMedicinesManagement

m m m m


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Service - Asthma

Disease SpecificMedicinesManagementService - CHD

m m m m

Disease SpecificMedicinesManagementService - COPD

m m m m

Disease SpecificMedicinesManagementService -Depression

m m m m

Disease SpecificMedicinesManagementService -Diabetes type I

m m m m

Disease SpecificMedicinesManagementService -Diabetes type II

m m m m

Disease SpecificMedicinesManagementService - Epilepsy

m m m m

Disease SpecificMedicinesManagementService - HeartFailure

m m m m

Disease SpecificMedicinesManagementService -Hypertension

m m m m

Disease Specific m m m m


Page 9

MedicinesManagementService -Parkinson'sdisease

EmergencyHormonalContraceptionService

m m m m

Gluten Free FoodSupply Service(i.e. not via FPlO)

m m m m

Home DeliveryService (notappliances)

m m m m

IndependentPrescribingService

m m m m

Language AccessService

m m m m

MedicationReview Service

m m m m

MedicinesAssessment andComplianceSupport Service

m m m m

Minor AilmentScheme

m m m m

MUR plus Service m m m m

Needle andSyringeExchangeService

m m m m

NHS health checkprogramme

m m m m

Obesitymanagement(adults and

m m m m


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children)

On DemandAvailability ofSpecialist DrugsService

m m m m

8. Which of these enhanced services do you provide or would be willing to provide?

Currentlyproviding

Willing and able ifcomissioned

Willing ifcommissioned butneed training

Not looking toprovide service

Oralcontraceptiveservice

m m m m

Out of hoursservice

m m m m

Phlebotomyservice

m m m m

Prescribersupport service

m m m m

Schools service m m m m

Screening service- Alcohol

m m m m

Screening service- Cholesterol

m m m m

Screening service- Diabetes

m m m m

Screening service- Gonorrhoea

m m m m

Screening service- H. pylori

m m m m

Screening service- HbA1C

m m m m


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Screening service- Hepatitis

m m m m

Screening service- HIV

m m m m

Seasonalinfluenzavaccinationservice

m m m m

Childhoodvaccination

m m m m

HPV m m m m

Travelvaccinations

m m m m

Sharps disposalservice

m m m m

Stop smokingservice

m m m m

Supervisedadministrationservice

m m m m

9. Does your pharmacy provide any of these non NHS funded services? (tick all those youprovide)

q Collection of prescriptions from surgeries

q Delivery of dispensed medicines (free of charge on request)

q Delivery of dispensed medicines (charged for service)

10. Any comments you would like to make for the draft PNA?

______________________________________________________________

______________________________________________________________


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______________________________________________________________

11. Name of person completing this form

___________________________________

12. Contact telephone number of person completing this form

_________________________________


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3. COMMUNITY PHARMACY SERVICES

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P1 Alston Pharmacy Front Street Alston Y Y Y Y Y YP2 Boots the Chemists Unit 8-9 Ambleside Y Y Y Y Y YP3 Thomas Bell (Chemists) Ltd Lake Road Ambleside YP4 Your Local Boots Pharmacy 11 Boroughgate Appleby Y Y Y Y Y YP5 Rowlands Pharmacy 38 The Promenade Arnside Y Y

P6 Your Local Boots Pharmacy West Street HealthCentre Aspatria Y Y Y Y Y Y

P7 ASDA Pharmacy Asda Superstore Barrow-in-Furness Y Y Y Y Y Y YP8 Boots the Chemists 15-17 Portland Walk Barrow-in-Furness Y Y Y Y YP9 Cowards Pharmacy 52 Hartington Street Barrow-in-Furness Y YP10 J N Murray Ltd 62 Rawlinson Street Barrow-in-Furness Y Y Y YP11 J N Murray Ltd 56 Settle Street Barrow-in-Furness Y Y Y Y YP12 J N Murray Ltd 108 Duke Street Barrow-in-Furness Y Y Y YP13 J N Murray Ltd 176 Roose Road Barrow-in-Furness Y Y Y Y YP14 J N Murray Ltd 168 Dalton Road Barrow-in-Furness Y Y Y Y YP15 J N Murray Ltd Community Centre Barrow-in-Furness Y Y Y Y YP16 J N Murray Ltd 3 Anchor Road Barrow-in-Furness Y Y YP17 J N Murray Ltd 44 Middlefield Barrow-in-Furness Y Y Y Y Y Y Y Y


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P18 J N Murray Ltd 68 Dalton Road Barrow-in-Furness Y Y Y Y Y YP19 J N Murray Ltd 32 Warwick Street Barrow-in-Furness Y Y Y Y Y Y Y YP20 Tesco Instore Pharmacy Tesco Extra Barrow-in-Furness Y Y Y Y Y Y Y YP21 Your Local Boots Pharmacy 54-56 Dalton Road Barrow-in-Furness Y Y Y Y YP22 Your Local Boots Pharmacy 8 Risedale Road Barrow-in-Furness Y Y Y Y Y YP23 H Jobson Chemist Market Place Brampton Y Y Y Y Y Y Y YP24 ASDA Pharmacy Asda Stores Carlisle Y Y Y Y Y Y Y Y YP25 Boots the Chemists 43-49 English Street Carlisle Y Y Y Y Y Y YP26 Dalston Pharmacy Ltd 7 Central Avenue Carlisle Y Y Y Y Y Y Y Y YP27 Dalston Pharmacy Ltd Arnside House Carlisle Y Y Y Y Y YP28 LloydsPharmacy 76 Warwick Road Carlisle Y Y Y Y YP29 LloydsPharmacy 46-50 Warwick Road Carlisle Y Y Y Y Y YP30 Sainsbury's Pharmacy Sainsbury's Store Carlisle Y Y Y Y YP31 Sawyers Pharmacy 31/33 Fisher Street Carlisle Y Y Y Y YP32 Superdrug Pharmacy Unit 1 Carlisle Y Y Y Y Y YP33 Tesco Instore Pharmacy Warwick Road Carlisle Y Y Y Y Y YP34 The Co-operative Pharmacy 28 Blackwell Road Carlisle Y Y Y Y Y Y YP35 The Co-operative Pharmacy 59 Orton Road Carlisle Y Y Y Y Y Y YP36 The Co-operative Pharmacy 29 Stonegarth Carlisle Y Y Y Y Y Y Y


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P37 The Co-operative Pharmacy 55 Wigton Road Carlisle Y Y Y Y Y Y Y YP38 The Co-operative Pharmacy The Surgery Carlisle Y Y Y Y Y Y YP39 The Co-operative Pharmacy 33B Scotland Road Carlisle Y Y Y Y Y Y Y YP40 The Co-operative Pharmacy Fusehill Medical Centre Carlisle Y Y Y Y Y Y YP41 The Co-operative Pharmacy 139 Denton Street Carlisle Y Y Y Y Y Y Y YP42 Your Local Boots Pharmacy 6 Petteril Bank Road Carlisle Y Y Y Y Y Y Y

P43 J N Murray LtdCleator Moor HealthCentre Cleator Moor Y Y Y Y Y

P44 Boots the Chemists 56-58 Main Street Cockermouth Y Y Y Y Y Y

P45 Castlegate Pharmacy

Cockermouth CommunityHospital and HealthCentre Cockermouth Y Y Y Y Y Y Y

P46 J W W Allison & Sons Ltd 31 Main Street Cockermouth Y Y Y Y Y Y Y YP47 Dalston Pharmacy Ltd 2 Vicars Cottages Dalston Y Y Y Y Y Y YP48 LloydsPharmacy 75-77 Market Street Dalton-in-Furness Y Y YP49 J N Murray Ltd 31 Market Place Egremont Y Y Y Y Y Y Y Y YP50 Your Local Boots Pharmacy 67-68 Main Street Egremont Y Y Y Y Y YP51 Vantage Pharmacy 1 Market Street Flookburgh Y Y Y Y YP52 Your Local Boots Pharmacy 6 Main Street Frizington Y Y Y Y Y YP53 The Co-operative Pharmacy Kents Bank Road Grange-over-Sands Y Y Y Y


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P54 Co-operative Pharmacy Main Street Grange-over-Sands Y Y Y YP55 Grasmere Pharmacy 1 Oakbank Grasmere Y Y Y Y Y Y Y YP56 Collins and Butterworth Ltd The Pharmacy Hawkshead Y Y Y Y Y Y YP57 ASDA Pharmacy Asda Superstore Kendal Y Y Y Y Y YP58 Boots the Chemists Unit 10 Kendal Y Y Y Y YP59 L Rowland & Co (Retail) Ltd The Gillingate Centre Kendal YP60 LloydsPharmacy Station House Kendal Y Y Y

P61 Superdrug Pharmacy 18a WestmorlandShopping Centre Kendal Y Y Y Y Y

P62 The Co-operative Pharmacy (Captain FrenchPharmacy) Kendal Y Y Y Y Y

P63 The Co-operative Pharmacy Maude Street Pharmacy Kendal Y Y Y Y Y YP64 The Co-operative Pharmacy Helme Chase Surgery Kendal Y Y Y Y Y Y YP65 Boots the Chemists 31 Main Street Keswick Y Y Y Y Y Y Y YP66 J N Murray Ltd 15 - 17 Station Street Keswick Y Y Y YP67 Keswick Pharmacy 25 Main Street Keswick Y Y Y YP68 Your Local Boots Pharmacy 2 & 4 Market Square Kirkby Lonsdale Y Y Y Y

P69The Green Tree PharmacyLtd 8 Market Street Kirkby Stephen Y Y Y Y Y Y Y

P70 Your Local Boots Pharmacy 16 English Street Longtown Y Y Y Y Y Y Y


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P71 A F Norman 55 Senhouse Street Maryport Y Y Y Y Y YP72 Alneburgh Pharmacy Limited Alneburgh House Maryport Y Y Y Y Y YP73 H S Dobie Dispensing Chemist Maryport Y Y Y Y Y Y YP74 Boots The Chemists 48/52 Wellington Street Millom Y Y Y Y Y Y YP75 Rowlands Pharmacy 43 - 45 Wellington Street Millom Y Y Y Y Y Y YP76 Rowlands Pharmacy 1 Haverflatts Lane Milnthorpe Y Y YP77 Boots the Chemists Unit 3 Penrith Y Y Y Y Y Y YP78 Joseph Cowper Limited 49 - 50 King Street Penrith Y Y Y Y Y Y Y

P79Penrith Health CentrePharmacy Bridge Lane Penrith Y Y Y Y Y Y Y Y

P80 Sainsbury's Pharmacy Sainsbury InstorePharmacy Penrith Y Y Y Y Y Y

P81 The Co-operative Pharmacy 8 Middlegate Penrith Y Y Y Y Y Y Y YP82 Wm Morrisons Pharmacy Brunswick Road Penrith Y Y Y Y Y Y YP83 Seascale Pharmacy Gosforth Road Seascale Y Y Y Y Y YP84 Your Local Boots Pharmacy 48-50 Main Street Sedbergh Y Y Y Y YP85 The Co-operative Pharmacy 1-3 Station Road Silloth Y Y Y Y Y Y Y YP86 Silverdale Pharmacy Ltd 18 Emesgate Lane Silverdale YP87 Staveley Pharmacy The Pharmacy Staveley Y Y Y Y Y YP88 Boots the Chemists 32/34 Market Street Ulverston Y Y Y Y Y


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P89 J N Murray Ltd Ulverston Health Centre Ulverston Y YP90 J N Murray Ltd 10 Market Place Ulverston Y Y Y YP91 Boots the Chemists 26 King Street Whitehaven Y Y Y Y Y Y YP92 Mirehouse Pharmacy 59 Meadow Road Whitehaven Y Y Y Y Y Y Y YP93 Seacliffe Pharmacy High Road Whitehaven Y Y Y Y Y Y Y YP94 Tesco Instore Pharmacy Bransty Row Whitehaven Y Y Y Y YP95 W Fare Limited 71 - 73 Market Place Whitehaven Y Y Y Y Y Y Y

P96Whitehaven Late NightPharmacy Unit1 - Lowther Buildings Whitehaven Y Y Y Y Y Y Y

P97 Wm Morrisons Pharmacy Morrisons Ltd Whitehaven Y Y Y Y Y Y Y YP98 The Co-operative Pharmacy 14 King Street Wigton Y Y Y Y Y Y Y YP99 The Co-operative Pharmacy Wigton Medical Centre Wigton Y Y Y Y Y Y Y YP100 Boots the Chemists 10-12 Crescent Road Windermere Y Y Y Y Y

P101David Carter (Disp Chemist)Ltd 16 Crescent Road Windermere Y Y Y

P102Windermere Health CentrePharmacy Ltd Goodley Dale Windermere Y Y Y Y

P103 ASDA Pharmacy Asda Store Workington Y Y Y Y Y Y YP104 Boots the Chemists 29 Murray Road Workington Y Y Y Y Y Y YP105 F C Whelan Chemist 72 John Street Workington Y Y Y Y Y


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P106 Harrington Pharmacy 25 Church Road Workington Y Y Y Y Y Y YP107 J H Sandham (Chemists) 64 - 66 Harrington Road Workington Y Y Y

P108 Moorclose Pharmacy Unit 6 MoorcloseRoundabout Workington Y Y Y

P109 Seaton Pharmacy 91 Main Road Workington Y Y Y Y Y Y Y

P110 Tuschem Limited Workington CommunityHospital Workington Y Y Y Y Y Y

P111 W Gourlay (Chemists) 25 - 27 Oxford Street Workington Y Y Y Y


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4. COMMUNITY PHARMACY OPENING TIMES

UniqueIdentifier Pharmacy Name Address 1 Town Mon Tues Wed Thu Fri Sat Sun

Additionalclosures

P1 Alston Pharmacy Front Street Alston09:00-17:30

09:00-12:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P2 Boots the Chemists Unit 8-9 Ambleside09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:00

10:30-17:30

P3 Thomas Bell (Chemists) Ltd Lake Road Ambleside09:30-17:30

09:30-17:30

09:30-17:30

09:30-17:30

09:30-17:30

09:30-17:30 Closed

P4 Your Local Boots Pharmacy 11 Boroughgate Appleby09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-17:00 Closed

P5 Rowlands Pharmacy 38 ThePromenade Arnside

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30

09:00-17:30

09:00-17:00 Closed

P6 Your Local Boots Pharmacy West StreetHealth Centre Aspatria

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-12:00 Closed

P7 ASDA Pharmacy Asda Superstore Barrow-in-Furness

08:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-22:00

11:00-17:00

P8 Boots the Chemists 15-17 PortlandWalk

Barrow-in-Furness

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P9 Cowards Pharmacy 52 HartingtonStreet

Barrow-in-Furness

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-12:30 Closed

P10 J N Murray Ltd 62 RawlinsonStreet

Barrow-in-Furness

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-12:30 Closed

P11 J N Murray Ltd 56 Settle Street Barrow-in-Furness

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed Closed

P12 J N Murray Ltd 108 Duke Street Barrow-in-Furness

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P13 J N Murray Ltd 176 Roose Road Barrow-in-Furness

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-17:00 Closed

Closed11:45-13:00 onSaturday.

P14 J N Murray Ltd 168 Dalton Road Barrow-in-Furness

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P15 J N Murray Ltd CommunityCentre

Barrow-in-Furness

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed


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Additionalclosures

P16 J N Murray Ltd 3 Anchor Road Barrow-in-Furness

08:30-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30 Closed

Closed 1-2for lunch.

P17 J N Murray Ltd 44 Middlefield Barrow-in-Furness

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P18 J N Murray Ltd 68 Dalton Road Barrow-in-Furness

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

09:00-17:00 Closed

P19 J N Murray Ltd 32 Warwick Street Barrow-in-Furness

08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30

09:00-17:00 Closed

P20 Tesco Instore Pharmacy Tesco Extra Barrow-in-Furness

08:00-22:30

06:30-22:30

06:30-22:30

06:30-22:30

06:30-22:30

06:30-22:00

11:00-17:00

P21 Your Local Boots Pharmacy 54-56 DaltonRoad

Barrow-in-Furness

08:45-18:00

08:45-18:00

08:45-18:00

08:45-18:00

08:45-18:00

08:45-17:00 Closed

P22 Your Local Boots Pharmacy 8 Risedale Road Barrow-in-Furness

08:45-18:30

08:45-18:30

08:45-18:30

08:45-18:30

08:45-18:30

09:30-17:30 Closed

P23 H Jobson Chemist Market Place Brampton09:00-18:00

09:00-17:30

09:00-18:00

09:00-17:30

09:00-18:00

09:00-15:00 Closed

P24 ASDA Pharmacy Asda Stores Carlisle09:00-21:00

09:00-21:00

09:00-21:00

09:00-21:00

09:00-21:00

08:30-21:00

10:00-16:00

P25 Boots the Chemists 43-49 EnglishStreet Carlisle

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

10:30-16:30

P26 Dalston Pharmacy Ltd 7 Central Avenue Carlisle09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:30 Closed

P27 Dalston Pharmacy Ltd Arnside House Carlisle08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00


P28 LloydsPharmacy 76 Warwick Road Carlisle08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00


P29 LloydsPharmacy 46-50 WarwickRoad Carlisle

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:30

09:00-18:00

09:00-17:30 Closed

P30 Sainsbury's Pharmacy Sainsbury's Store Carlisle08:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-22:00

10:00-16:00

P31 Sawyers Pharmacy 31/33 FisherStreet Carlisle

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:00

09:00-17:30

09:00-17:00 Closed

P32 Superdrug Pharmacy Unit 1 Carlisle09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P33 Tesco Instore Pharmacy Warwick Road Carlisle08:00-20:00

08:00-20:00

08:00-20:00

08:00-20:00

08:00-20:00

08:00-20:00

10:00-16:00


Page 22


Additionalclosures

P34 The Co-operative Pharmacy 28 BlackwellRoad Carlisle

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-15:00 Closed

P35 The Co-operative Pharmacy 59 Orton Road Carlisle09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-15:00 Closed

P36 The Co-operative Pharmacy 29 Stonegarth Carlisle09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-15:00 Closed

P37 The Co-operative Pharmacy 55 Wigton Road Carlisle09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P38 The Co-operative Pharmacy The Surgery Carlisle08:45-18:00

08:45-18:00

08:45-18:00

08:45-18:00

08:45-18:00

09:00-12:30 Closed

P39 The Co-operative Pharmacy 33B ScotlandRoad Carlisle

09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:45

09:00-17:00 Closed

P40 The Co-operative Pharmacy Fusehill MedicalCentre Carlisle

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00


P41 The Co-operative Pharmacy 139 DentonStreet Carlisle

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P42 Your Local Boots Pharmacy 6 Petteril BankRoad Carlisle

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-13:00 Closed

P43 J N Murray LtdCleator MoorHealth Centre Cleator Moor

08:00-20:00

08:00-20:00

08:00-20:00

08:00-20:00

08:00-20:00

08:00-13:00 Closed

P44 Boots the Chemists 56-58 MainStreet Cockermouth

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

09:00-17:30 Closed

P45 Castlegate Pharmacy

CockermouthCommunityHospital andHealth Centre Cockermouth

07:00-22:00

07:00-22:00

07:00-22:00

07:00-22:00

07:00-22:00

07:00-22:00

10:00-20:00

P46 J W W Allison & Sons Ltd 31 Main Street Cockermouth09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-16:00 Closed

P47 Dalston Pharmacy Ltd 2 VicarsCottages Dalston

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00 08:30:12:00 Closed

P48 LloydsPharmacy 75-77 MarketStreet

Dalton-in-Furness

08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30

09:00-17:00 Closed

P49 J N Murray Ltd 31 Market Place Egremont09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-17:00 Closed

P50 Your Local Boots Pharmacy 67-68 MainStreet Egremont

09:00-18:30

08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30

09:00-12:30 Closed


Page 23


Additionalclosures

P51 Vantage Pharmacy 1 Market Street Flookburgh09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:30

09:00-18:00

09:00-13:00 Closed

P52 Your Local Boots Pharmacy 6 Main Street Frizington09:00-18:00

09:00-17:30

09:00-17:30

09:00-18:00

09:00-17:30

09:00-12:30 Closed

P53 The Co-operative Pharmacy Kents Bank Road Grange-over-Sands

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed

P54 Co-operative Pharmacy Main Street Grange-over-Sands

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30


P55 Grasmere Pharmacy 1 Oakbank Grasmere09:00-17:30

09:00-17:30

09:00-17:30

09:00-13:00

09:00-17:30

09:00-12:00 Closed

P56 Collins and Butterworth Ltd The Pharmacy Hawkshead09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:30

09:00-18:00

09:00-17:00

11:00-16:00

P57 ASDA Pharmacy Asda Superstore Kendal08:00-21:00

08:00-21:00

08:00-21:00

08:00-21:00

08:00-21:00

08:00-21:00

10:00-16:00

P58 Boots the Chemists Unit 10 Kendal08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00

08:30-17:30

10:30-16:30

P59 L Rowland & Co (Retail) Ltd The GillingateCentre Kendal

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00


P60 LloydsPharmacy Station House Kendal08:30-18:00

08:30-18:00

08:30-18:00

08:30-18:00


P61 Superdrug Pharmacy 18a WestmorlandShopping Centre Kendal

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P62 The Co-operative Pharmacy (Captain FrenchPharmacy) Kendal

08:45-18:00

08:45-18:00

08:45-18:00

08:45-18:00


P63 The Co-operative Pharmacy Maude StreetPharmacy Kendal

08:30-17:30

08:30-17:30

08:30-17:30

08:30-17:30


P64 The Co-operative Pharmacy Helme ChaseSurgery Kendal

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

08:00-18:00

08:00-18:00

P65 Boots the Chemists 31 Main Street Keswick09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

10:00-17:00

P66 J N Murray Ltd 15 - 17 StationStreet Keswick

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

Closed -Seasonal

P67 Keswick Pharmacy 25 Main Street Keswick09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P68 Your Local Boots Pharmacy 2 & 4 MarketSquare

KirkbyLonsdale

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed


Page 24


Additionalclosures

P69The Green Tree PharmacyLtd 8 Market Street

KirkbyStephen

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:00

09:00-17:30

09:00-13:00 Closed

P70 Your Local Boots Pharmacy 16 EnglishStreet Longtown

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed

P71 A F Norman 55 SenhouseStreet Maryport

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P72 Alneburgh Pharmacy Limited Alneburgh House Maryport09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30


P73 H S Dobie DispensingChemist Maryport

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P74 Boots The Chemists 48/52 WellingtonStreet Millom

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-14:00 Closed

P75 Rowlands Pharmacy 43 - 45Wellington Street Millom

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30

09:00-12:30 Closed

P76 Rowlands Pharmacy 1 HaverflattsLane Milnthorpe

09:00-18:30

09:00-18:30

09:00-18:30

09:00-17:30

09:00-18:30

09:00-13:00 Closed

P77 Boots the Chemists Unit 3 Penrith08:30-17:30

08:30-17:30

08:30-17:30

08:30-17:30

08:30-17:30

08:30-17:30

12:00-17:00

P78 Joseph Cowper Limited 49 - 50 KingStreet Penrith

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30 Closed

P79Penrith Health CentrePharmacy Bridge Lane Penrith

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00


P80 Sainsbury's Pharmacy Sainsbury InstorePharmacy Penrith

08:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-22:00

10:00-16:00

P81 The Co-operative Pharmacy 8 Middlegate Penrith08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30 Closed

P82 Wm Morrisons Pharmacy Brunswick Road Penrith08:00-20:00

08:00-20:00

08:00-20:00

08:00-21:00

08:00-21:00

08:00-19:00

10:00-16:00

P83 Seascale Pharmacy Gosforth Road Seascale09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-13:00 Closed

P84 Your Local Boots Pharmacy 48-50 MainStreet Sedbergh

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-13:00 Closed

P85 The Co-operative Pharmacy 1-3 Station Road Silloth09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed

P86 Silverdale Pharmacy Ltd 18 EmesgateLane Silverdale

09:00-17:00

09:00-13:00

09:00-17:00

09:00-17:00

09:00-17:00

09:00-13:00 Closed


Page 25


Additionalclosures

P87 Staveley Pharmacy The Pharmacy Staveley09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00

09:00-18:00

09:00-12:30 Closed

P88 Boots the Chemists 32/34 MarketStreet Ulverston

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P89 J N Murray Ltd Ulverston HealthCentre Ulverston

08:45-18:30

08:45-18:30

08:45-18:30

08:45-18:30


Closed 1-2for lunch.

P90 J N Murray Ltd 10 Market Place Ulverston09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:00 Closed

P91 Boots the Chemists 26 King Street Whitehaven09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P92 Mirehouse Pharmacy 59 Meadow Road Whitehaven09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:00 Closed

P93 Seacliffe Pharmacy High Road Whitehaven09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:00 Closed

P94 Tesco Instore Pharmacy Bransty Row Whitehaven08:30-19:00

08:30-19:00

08:30-19:00

08:30-19:00

08:30-19:00

08:30-19:00

10:00-16:00

P95 W Fare Limited 71 - 73 MarketPlace Whitehaven

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P96Whitehaven Late NightPharmacy

Unit1 - LowtherBuildings Whitehaven

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

09:00-21:00

12:00-20:00

P97 Wm Morrisons Pharmacy Morrisons Ltd Whitehaven08:30-19:00

08:30-19:00

08:30-19:00

08:30-19:00

08:00-19:00

08:00-18:00

10:00-16:00

P98 The Co-operative Pharmacy 14 King Street Wigton08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30

08:45-17:30 Closed

P99 The Co-operative Pharmacy Wigton MedicalCentre Wigton

09:00-18:30

09:00-18:30

09:00-18:30

09:00-18:30


P100 Boots the Chemists 10-12 CrescentRoad Windermere

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30 Closed

P101David Carter (Disp Chemist)Ltd

16 CrescentRoad Windermere

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-13:00 Closed

P102Windermere Health CentrePharmacy Ltd Goodley Dale Windermere

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00


P103 ASDA Pharmacy Asda Store Workington08:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-23:00

07:00-22:00

11:00-17:00

P104 Boots the Chemists 29 Murray Road Workington09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

11:00-16:00


Page 26


Additionalclosures

P105 F C Whelan Chemist 72 John Street Workington09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-12:30 Closed

P106 Harrington Pharmacy 25 Church Road Workington09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30

09:00-12:30 Closed

P107 J H Sandham (Chemists) 64 - 66Harrington Road Workington

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed

P108 Moorclose Pharmacy Unit 6 MoorcloseRoundabout Workington

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-13:00 Closed

P109 Seaton Pharmacy 91 Main Road Workington09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-12:00 Closed

P110 Tuschem Limited

WorkingtonCommunityHospital Workington

09:00-17:30

09:00-17:30

09:00-17:30

09:00-17:30


P111 W Gourlay (Chemists) 25 - 27 OxfordStreet Workington

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-18:00

09:00-17:00 Closed


Page 27

5. NHS ENGLAND COMMISSIONING INTENTIONS

NHS England commissioning intentions are detailed below. All services are under reviewand may change in the future.

Local Scheme 4: Gluten Free Food scheme – pharmacies provide gluten free foods to thosepatients who have a written referral from either a GP or dietician (originally contracted toNHS Cumbria). Under this scheme pharmacies provide advice and support on the rangeand quantities of gluten free foods available, agreeing a standard monthly order with eachcustomer according to local guidelines. This is currently in operation in 4 of 6 localities(NB. The CCG has plans in hand to roll out this scheme to the remaining two. Theycurrently hold the budget for this)

Local Scheme 5: Intravenous Antibiotics - pharmacies supply intravenous antibiotics with thecontractor stocking a locally agreed range of specialist medicines. Pharmacies also provideinformation and advice to the user, carer and clinician and may also refer to specialistcentres, support groups or other health and social care professionals where appropriate.

Local Scheme 6: Medication Administration Record (MAR sheets) – pharmacies aim tosupport domiciliary care workers by preparing a MAR sheet when a patient’s prescription ispresented, and to provide a medicines management service for these patients. This was atime limited pilot in Barrow in Furness. The CCG possibly have future plans to roll out a pilotin Carlisle in 2014 (there is no further detail on this).

Local Scheme 9: Palliative Care - pharmacies supply palliative care medicines, and carry alocally agreed range of specialist medicines. Pharmacies are also required to commit toensuring service users have prompt access to medication during opening hours. There isalso a requirement for pharmacies to provide information and advice to users, carers andclinicians, to make referrals to specialist centres, or other health and social careprofessionals, as appropriate.

Local Scheme 10: Effective Intervention Scheme - pharmacies identify prescriptioninterventions and communicate this information to GP practices. Such interventions aredesigned to identify cost savings, waste reduction and quality medicine management issuesover and above those traditionally highlighted during the dispensing process. This ended on31 March 2014. The CCG has recommended this should not be re-commissioned.

Out of Hours – pharmacies are directed to open on particular bank holidays as deemednecessary.


Page 28

6. TIME TO TRAVEL MAP


Page 29

7. OTHER RELEVANT SERVICES

The following pharmaceutical services have been considered as other relevantservices:

• North Cumbria University Hospitals NHS Trust provides an inpatient andoutpatient pharmacy dispensing service to the CCG population from two sites; WestCumberland hospital, Whitehaven and Cumberland Infirmary, Carlisle. The hospitalpharmacy also supplies medicines to the CCG community hospitals and communityclinics, Cumbria Health On Call (GP Out of hours service), Cumbria PartnershipFoundation Trust and Eden Valley Hospice. This medicine supply service to otherproviders is due to terminated on 31st January 2015.

• University Hospital of Morecambe Bay NHS Trust provides an in-patient andout-patient pharmacy dispensing service to the CCG population from two sites;Furness General Hospital, Barrow-in-Furness and Westmoreland General Hospital,Kendal. The hospital pharmacy also supplies medicines to the CCG community bedsand community clinics, Cumbria Health On Call (GP out of hours service), CumbriaPartnership Foundation Trust and the NHS Treatment Centre, Kendal. The medicinesupply service to other providers is under review (no further details available).

• Cumbria Partnership NHS Foundation Trust provides mental health services formost of the CCG population.

Cumbria CCG commissions North of England Commissioning Support Unit (NECSU) toprovide:

¨ Wound management supply service from Community Services clinics¨ Medication supply on Patient Group Direction from Minor Injuries Units and inHMP Haverigg¨ Prescribing advice to GPs¨ Medication reviews for specific groups identified by the practices (may includeCare home patients)¨ Clinical pharmacy service to community hospitals¨ Pharmacist Supplementary and independent prescribing clinics¨ Language Access Service

• Cumbria Health on Call (CHOC) provides out of hours medication supply

• Cumbria CCC commissions:¨ Sexual Health Services including emergency contraception and chlamydiascreening¨ Smoking cessation clinics¨ Substance misuse treatment

• Lloyds Pharmacy (Dalton-in-Furness) provides dispensing services to HMPHaverigg

• Murray Pharmacy (Ulverston) provides dispensing services to St Mary’s Hospice,Ulverston


Page 30

8. SEXUAL HEALTH & CONTRACEPTION CLINICS

Sexual Health Clinics

Carlisle

Solway Clinic, Centre for Sexual HealthHilltop Heights, London Road, Carlisle, CA1 2NSTel: 01228 608989

General Drop -in Clinics

All clinics in the county will be closed Wednesday morning for staff training, other than bybooked clinic in Carlisle. Reception staff will be available as usual.

Mon-Fri 8.30am - 11.30amWed 5.30pm - 7.00pm1st Sat every month 10.00 - 12noon

Under 20's Drop -in Clinics - Mon - Fri 3.30pm - 5.30pm

Workington

Workington Community Hospital, Park Lane, CA14 2RWTel: 01900 705050


Walk-In: Mondays and Tuesdays 1.30pm - 5pm, Fridays 1.30pm - 3pmAppointments: Mondays am & pm, Wednesdays pm, Fridays am

Whitehaven

Flattwalks Health Centre, 3 Castle Meadows, Catherine Street, Whitehaven, CA28 7QTel: 01900 705050


Walk-In: n/aAppointments: Thursdays pm


Page 31

Kendal

Kentwood Clinic, Gillinggate Centre, LA9 4JETel: 01539 716706


Appointments: Monday,Tuesday and Wednesday

Walk In: CaSH 19yrs and under Monday,Tuesday and Wednesday 330-5pm

Friday: under 25's 10-2pm

Barrow

Birchwood Clinic, Furness General Hospital, LA14 4LFTel: 01229 404464

All clinics in the county will be closed Wednesday morning for staff training, other than mybooked clinic in Carlisle. Reception staff will be available as usual.

Appointments: Monday,Tuesday,Thursday and Friday

Walk-in: CaSH 19yrs and under Monday, Tuesday, Wednesday and Thursday 330-5pm


Contraception clinics

Carlisle

Solway Clinic, Centre for Sexual HealthHilltop Heights, London Road, Carlisle, CA1 2NSTel: 01228 608989

Drop -in Clinics

Mon-Fri 8.30am - 11.30amWed 5.30pm - 7.00pm1st Sat every month 10.00 - 12noon

Under 20's Drop -in Clinics

Mon - Fri 3.30pm - 5.30pm


Page 32

Allerdale

Inspira - Advice Centre (formerly Connexions), 213 Vulcans Lane, Workington CA14 2BT

Drop in Clinics (under 20's): Tuesdays & Thursdays 3pm - 5pm

Workington Community Hospital, Park Lane, Workington CA14 2RWTel: 01900 705000

Appointments (Over 20's): Wednesdays pm

Copeland

Inspira - Advice Centre (formerly Connexions), Roper Street, Whitehaven CA28 7AR

Drop in Clinics (under 20's): Mondays, Wednesdays and Thursdays 3pm - 5pm

Flatts Walk Health Centre, 3 Castle Meadows, Whitehaven CA28 7QETel: 01946 68600

Appointments (Over 20's): Mondays pm

Eden

Tel: 01228 608989

Newton Rigg College - Penrith, Cumbria CA11 OAH

Drop in clinics: Tuesday 11.30am - 1.30pm (term time only)

Kendal

Kentwood Clinic, Gillinggate Centre, LA9 4JETel: 01539 716706

Appointments: Monday,Tuesday and WednesdayWalk-in: CaSH 19yrs and under Monday, Tuesday and Wednesday 3.30-5pmFriday: 10am - 2pm

Kendal College, Milnthorpe Rd Kendal, Cumbria LA9 5AY

Drop in clinics: Contraception Wednesdays 12noon - 2pm(term time only)

Ulverston Health Centre, Stanley St, Ulverston LA12 7BT


Page 33

Appointments: Contraception Thursdays 6pm - 8pm

Ulverston Children's Centre, Lund Terrace, Ulverston Cumbria LA12 9BE

Drop in clinics: Contraception Mondays 3:45pm - 5pm

Barrow

Birchwood Clinic, Furness General Hospital, LA14 4LFTel: 01229 404464

Appointments: Monday and Wednesday

Walk-in: CaSH 19yrs and under Monday, Tuesday, Wednesday and Thursday 330-5pm


Network Centre, Millom School, Salthouse Rd, Millom, Cumbria LA18 5AB

Drop in clinics: Thursdays 11.30am - 1.30pm

Atkinson Health Centre, Market Street, Barrow-In-Furness LA14 2LR

Drop in clinics: Tuesdays 3.30pm - 5.30pm

Barrow Sixth Form, Rating Lane, Barrow-in-Furness LA13 9LE

Drop in clinics(term time only): Mondays 12noon - 2pm

Furness College, Channelside, Barrow-in-Furness, Cumbria LA14 2PJ

Drop in clinics(term time only): Mondays and Wednesdays 12noon - 2pm


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9. PUBLIC SURVEY

Background/Method

As part of the development of the draft Pharmaceutical Needs Assessment (PNA) anearly phase public consultation was carried out. The consultation ran from the 1 Mayto 30 May 2014. The consultation was conducted online using Cumbria CountyCouncil’s dedicated website. Awareness was raised by issuing press releases andmaking posters and leaflets available to pharmacies to inform their users.

140 responses were received. This report only summarises the data and opinionsprovided by respondents regarding services provided by their pharmacy. No attempthas been made to cross reference respondents opinions/perceptions against actualservices commissioned/available.

Due to rounding some percentage totals in tables and charts may not add up to 100.

Results

Q1. How often do you use a pharmacy?

As can be seen from Figure 1, 60% of respondents stated they used a pharmacy atleast monthly and 98% at least once in the last year.

Figure 1: How often respondents stated they used a pharmacy (base 139)

Q2. How far is your pharmacy from you?

Figure 2 shows that 73% of respondents live less than 2 miles from their nearestpharmacy.

8.0

52.0

27.0

11.0 2.00.0

10.0

20.0

30.0

40.0

50.0

60.0

At least oncea week

At least Oncea month

At least 3times a year

At least oncea year

Have not useda pharmacy inthe last year

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Figure 2: How far respondents stated their nearest pharmacy was from them(base=138)

Q3. How do you normally travel to your pharmacy

The overwhelming majority of respondents indicated they travelled to their pharmacyeither by car (52%) or by walking (44%). Only 2% stated they normally used a bus.87% of those who live one mile or more away from their pharmacy use a car. 72% ofthose who live less than one mile walk. 23% of those who live less than one mileaway use their car.

Figure 3: How respondents normally travel to their pharmacy (base=138)


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Q4. Access/travel options to the nearest pharmacy

Figure 4 shows that the significant majority stated there was available car parkingnearby (117) with 90 stating there was a nearby bus stop, however, only 37respondents indicated there was a bus route from their home. Only 22 felt there wasa safe cycle route from their home and just over half (74) indicated their pharmacyhas disabled access.

Figure 4: Travel/Access options respondents indicated their pharmacy had

Respondents were asked to provide further comments regarding travel and accessto their pharmacy. The main issues have been bullet pointed below.

· Car parking issues

· Health centres with car parking could disadvantage town centre pharmacies

· Perceived poor public transport especially in rural areas

· No disability access to a named pharmacy

· Home delivery services ‘removes’ the need to travel

· Claimed no home delivery service in Wigton

· Distance to nearest pharmacy/dispensing GP surgery

· Inadequate opening times


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Q8. Pharmacy services that are used

Figure 5 shows that most respondents use pharmacies for prescription dispensing(124 respondents) with a high number prescription collection services (75) and minoraliment services (56). More than a third of respondents (46) also use the medicinedisposal service. Fewer than 5% of respondents indicated that they used: Weightmanagement advice, emergency contraception, stop smoking advice, alcoholsupport services, screening services and needle and syringe exchange.

Figure 5: Services respondents indicated they have used

Q9. Services respondents feel are important

Respondents were asked how important or not important a number of services wereto them. Figure 6 shows the numbers of respondents that indicated which of theseservices were either very important or somewhat important. Mirroring what servicespeople use prescription dispensing with 123 respondents indicating this as beingimportant more than any other service. Late opening times moves higher as thesecond most important aspect (82 respondents).

Those who stated they use a pharmacy monthly were almost twice as likely toindicate prescription collection services were very important compared to those who


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use pharmacies less than monthly (36%). The same group are also significantlymore likely to indicate medicine disposal as important to some degree, 55%compared to 37% of all respondents.

Figure 6: Services that respondents indicated as being important

Respondents were given the opportunity to provide further detail about servicesavailable from their pharmacy. There were a number of comments regarding whatwas considered to be poor prescription dispensing services, with comments relatingto long delays in drug availability (72 hours and 7 days quoted) with one respondentstating that they had to drive to Lancaster as no out of ours pharmacy hadprescription available. There were also some criticism of queues and waiting timeswithin pharmacies. There was some strong support for some local pharmacy citingexcellent service.

There was some commentary regarding tracking and tracing of prescriptions.Suggestion that online technologies should be used, requests that notifications to besent out when prescriptions are ready and GP’s and pharmacies to improvecommunications so doctors know what medications are available.

Suggestions that services could be improved by extending the number ofpharmacies that provide additional services such as treatment of minor ailments,improving waiting facilities, the availability of card payment facilities, more extended

121316171919202122

273236

4142

4955

658082

123

0 20 40 60 80 100 120 140

Alcohol support servicesNeedle exchange

Stop smoking adivceWeight management advice

Home deliveryAdvice on healthy living

Emergency contraceptionScreening services for specific services

NHS health chack for 40+Cholesterol check

Blood pressure checkMedicine use review

Flu vaccinationOnline prescription services

Old or unwanted medicine disposalEarly opening times (before 9am)

Minor aliment servicesPrescription collection servicesLate opening times (after 6pm)

Prescription dispensing

Frequency


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opening times and addressing concerns around privacy/confidentially within thepharmacy.

Some respondents raised concerns about the distance they had to travel to accessan out of hours pharmacy.

One comment was received relating to language, from a respondent who’s firstlanguage is not English. They raised the issue that not all information is available indifferent languages.

Some felt that those extended services should be better promoted.

Q12. Factors in deciding which pharmacy to use

Being near to home (117) and quality of service are (107) were most frequentlyindicated as important factors in deciding which pharmacy to use. Weekend openingtimes (93), late opening times (81) and being near to GP (80) were also significantfactors. Being on a bus route was lowest with 26 respondents stating tis wasimportant.

Those respondents aged under 35 years are more likely to consider early and lateopening times as important factors in choosing a pharmacy compared to those 35and over (61% to 47% and 83% to 73% respectively).

Figure 7: factors respondents indicated as being important in choosing whichpharmacy to use

2629

4343

6366

7274

8081

93107

113

0 20 40 60 80 100 120

On bus routeDisability access

Near or in a supermarketNear or in a shopping area

Early opening timesServices available

Car parkingNear to work

Near to my GPLate opening times

Weekend opening timesQuality of service

Near to home

Frequency


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Q11 & 13. Which pharmacy respondents use

When asked if they used their nearest pharmacy 77% of respondents said yes.However, when given a series of statements about which pharmacy they used, only45% selected the statement ‘I normally use the pharmacy nearest my home’ (seeFigure 8).

Figure 8: Percentage agreement with statements about pharmacy choice (base=138)

Q14. Barriers to using nearest pharmacy

Respondents were asked if there were any barriers to using their nearest pharmacy.Their responses have been coded in Table 1. Opening hours is the most commonconcern.

Table 1: Coded responses to barriers to using their nearest pharmacy

Coded response FrequencyOpening hours 15Customer service/Drug availability 8Distance/transport issues 6Car parking 4Online ordering system 2Access to building 1No card payment 1Language issues 1Drug/Alcohol services not segregated 1

Q15. Other comments

Respondents were invited to give any further commentary regarding pharmacyservices. The issues have been bullet pointed below.

45

25

5 8 115

05

101520253035404550

I normallyuse the

pharmacynearest my

home

I normallyuse the

pharmacynearest my

GP

I normallyuse the

pharmacy Isee when I

am outshopping

Anypharmacy

that is openwhen I need

it

The firstpharmacy Isee when Iam out and

about

Other(pleasestate)

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· Prescriptions and other items not always available

· Repeat prescriptions not always ready

· Poor customer service

· Happy with customer service

· Inconvenient opening times reported as an issue

· Lack of home delivery service (Wigton)

· Call to protect pharmacies in rural areas

· GP’s should send prescriptions to pharmacy of patient choice

· Maintain and increase minor ailment services

· Drug services users causing problems for other customers

· Product information not suitable for those with impaired vision

· Poor communication between GP surgery and pharmacy

Respondent profile

Figure 9: Percentage of respondents by district (base=139)

21.0

9.0

32.0

10.0 12.016.0

0.0

5.0

10.0

15.0

20.0

25.0

30.0

35.0

Allerdale Barrow Carlisle Copeland Eden SouthLakeland

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Figure 10: Percentage of respondents by gender (base=138)

Figure 11: Percentage of respondents who consider themselves disabled(base=135)

27

73

0

10

20

30

40

50

60

70

80

Male Female

Perc

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7

93

0

10

20

30

40

50

60

70

80

90

100

Yes No

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Figure 12: Respondent profile by age (base=138)

Figure 13: Respondent profile by employment status (base=138)

1421

34

1512

40

5

10

15

20

25

30

35

40

25-34 35-44 45-54 55-64 65-74 75+

Perc

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65

153 14 2 2

0

10

20

30

40

50

60

70

Full timeemployed

Part-timeemployed

Selfemployed

Retired Homemaker Currentlynot working

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Figure 14: Respondent by ethinticity (base=135)

96

3 1 10

20

40

60

80

100

120

White - British White - Other Black/BlackBritish - Carribean

Asian/AsianBritish - Other

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10. STAKEHOLDER LIST

OrganisationLocal Pharmaceutical CommitteeLPC genreicLPNLocal Medical CommitteeLMC genericNHS england commissioned pharmacies in HWBHealthwatchOther patient consumer or community groupPartnership trustNorth cumbria university hosptialsNorth west Anbulance service NHS trustUniversity Hospital of Morecambe BayNHS EnglandCCG CumbriaLancashire helath and wellbeingboardNorthumberland H&WBBDumfries and Galloway NHS boardNorth Yorkshire health and wellbeing boardDurham health and wellbeing boardrequestsAll Pharmacies In HWB/CCG areaAll Dispensing Practices in HWB/CCG area


Page 46

11. CONSULTATION RESPONSES


Page 47

12. DISPENSING PRACTICE OPENING TIMES

UniqueID GP Details Practice Name Address 1 Town Mon Tue Wed Thu Fri Sat Sun Additional

details

D1 Dr S L Mills & Dr MT Hanley

Alston MedicalPractice The Surgery Alston 08:30-

18:3008:30-16:30

08:30-18:30

08:30-16:30


Closed12:30-13:30on Thursday.

D2 Dr PR Jain The Surgery 2 ParklandsDrive

Askam inFurness

10:00-11:00&17:00-18:00

10:00-11:00&17:00-18:00

10:00-11:00

10:00-11:00&17:00-18:00

10:00-11:00&17:00-18:00

Closed Closed

D3 Dr J Royle &Partners

Brampton MedicalPractice 4 Market Place Brampton 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30

08:00-18:30

08:00-10:45 Closed

D4 Dr P M Spencer &Partners Caldbeck Surgery Friar Row Wigton 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30


D5 Dr K T Sutton & Dr IM Grainger Court Thorn Surgery Low Hesket Carlisle 08:15-

18:0008:15-18:00

08:15-18:00

08:15-18:00


Closed12:00-12:45Tuesday fortraining.

D6 Dr A R Mason &Partners

Derwent HouseSurgery

CockermouthCommunityHospital &Health Centre

Cockermouth 08:00-18:30

08:00-18:30

08:00-18:30

08:00-18:30


D7 Dr S Fisher & Dr KG Frey

Coniston MedicalPractice

WraysdaleHouse Coniston 08:00-

18:3008:00-18:30

08:00-13:00

08:00-18:30


D8 Dr R C Reed &Partners

Dalston MedicalGroup

TownheadRoad Dalston 08:30-

18:3008:30-18:30

08:30-18:30

08:30-18:30


D9 Dr E J Bater &Partners

Hinnings RoadSurgery Hinnings Road Distington 09:00-

18:0009:00-18:00

09:00-18:00

09:00-13:00



Page 48


details

D10 Dr J K L Smith Glenridding HealthCentre Glenridding 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30


D11 Dr SD Milligan & DrHM Lovatt Cartmel Surgery Haggs Lane Grange over

Sands08:00-18:30

08:00-18:30

08:00-18:30

08:00-18:30


D12 Dr R Scott &Partners

Station HouseSurgery Station Road Kendal 08:30-

18:3008:30-18:30

08:30-18:30

08:30-18:30


Closed13:30-14:00onThursdays.

D13 Dr A G MacKenzie& Partners

The James CochranePractice

Helme ChaseSurgery Kendal 08:00-

19:3008:00-19:30

08:00-19:30

08:00-19:30


D14 Dr T M Hooper &Partners

Castlehead MedicalCentre

AmblesideRoad Keswick 08:00-

18:3008:00-20:00

08:00-18:30

08:00-18:30


D15 Dr JJ Noblett &Partners The Croft Surgery Kirkbride 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30


D16 Dr N L Hall & Dr L AWilson

Duddon ValleyMedical Practice Askew Gate Kirkby in

Furness08:00-18:00

07:30-18:00

08:00-18:00

08:00-18:00


Closed13:00-17:00Thursdays.

D17 Dr PJI Hall &Partners

The LunesdaleSurgery Kirkby Lonsdale 08:00-

20:0008:00-18:30

08:00-18:30

08:00-18:30


D18 Dr S Huck &Partners

Upper Eden MedicalPractice

The HealthCentre Kirkby Stephen 08:30-

18:3008:30-18:30

08:30-18:30

08:30-18:30


D19 Dr K T Sharpe Kirkoswald Surgery Kirkoswald 08:00-18:30

08:00-18:30

08:00-13:30

08:00-18:30


D20 Dr JH Gorrigan &Partners Stoneleigh Surgery Police Square Milnthorpe 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30


D21 Dr K M Illsley &Partners

Seascale HealthCentre Gosforth Road Seascale 08:00-

18:0008:00-18:00

08:00-18:00

08:00-18:00


D22 Dr W Lumb & Dr CFHunt

Sedbergh MedicalCentre Station Road Sedbergh 08:15-

18:3008:15-18:30

08:15-18:30

08:15-18:30



Page 49


details

D23 Dr H A Dunning &Partners

Shap MedicalPractice

Shap HealthCentre Shap 08:30-

18:3008:30-18:30

08:30-18:30

08:30-13:00


Thursdayafternoononlyavailable bytelephone.

D24 Dr H Jervis &Partners

Temple SowerbyMedical Practice Linden Park Temple

Sowerby08:30-18:30

08:30-18:30

08:30-18:30

08:30-18:30


D25 Dr J R Adams HaverthwaiteSurgery Backbarrow Ulverston 08:00-

18:3008:00-18:30

08:00-12:00

08:00-18:30


D26 Dr T Ickes Trinity HouseSurgery 17 Irish Street Whitehaven 08:45-

18:0008:45-19:30

08:45-17:00

08:45-18:00


D27 Dr P Burns &Partners St Mary's Surgery Applethwaite Windermere 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30


D28 Dr M V English &Partners

Solway HealthServices

WorkingtonCommunityHospital

Workington 08:00-18:30

08:00-18:30

08:00-20:00

08:00-18:30


D29 Dr Howlett Bentham MedicalPractice Grasmere Drive Lancaster 08:00-

18:3008:00-18:30

08:00-18:30

08:00-18:30



Brampton MedicalPractice Corby Hill Corby Hill

08:15-13:15&15:30-18:30

08:15-13:15&14:45-17:30

08:15-12:45

08:15-12:45&13:15-16:30

08:15-12:45&15:00-17:30

Closed Closed


Brampton MedicalPractice Wetheral Wetheral

08:00-13:00&14:00-18:30

08:00-13:00&14:00-17:30

08:30-13:00

08:30-13:00

08:30-13:00&14:00-18:30

Closed Closed


Page 50


details

D32 Dr K M Illsley &Partners

Seascale HealthCentre Bootle Bootle 09:00-

12:3009:00-12:30

09:00-12:30

09:00-12:30&16:00-18:00


D33 Dr N L Hall & Dr L AWilson

Duddon ValleyMedical Practice Broughton Broughton in

Furness09:00-17:00

08:30-17:00

09:00-12:30

09:00-17:00


Closed12:30-13:00Monday -Friday

D34 Dr A G MacKenzie& Partners

The James CochranePractice Maude Street Kendal 08:00-

17:0008:00-17:00

08:00-17:00

08:00-17:00



Page 51

13. ACCESS AND OPENING TIMES

Area Latest OpeningPharmacy In Area

Approximate Distanceto Nearest Pharmacywith later openingtimes

Approximate TravelTime by Car

AllerdaleAspatria Monday – Friday 6.30pm

Saturday 12pm8 miles Maryport8 miles Wigton9 miles Cockermouth

10 minutes10 minutes17 minutes

Cockermouth Monday-Saturday 10pmSunday 8pm

27 miles Carlisle14 miles Whitehaven8 miles Workington


Keswick Monday-Saturday 6pmSunday 5pm

14.2 miles Penrith14 miles Cockermouth27 miles Whitehaven


Maryport Monday-Saturday5.30pm

7 miles Cockermouth6 miles Workington15 miles Whitehaven


Silloth Monday-Friday 6pmSaturday 5pm

18 miles Cockermouth24 miles Carlisle

35 minutes41 minutes

Wigton Monday-Friday 6.30pmSaturday 5.30pm

14 miles Carlisle16 miles Cockermouth


Workington Monday-Friday 11pmSaturday 10pmSunday 5pm

36 miles Carlisle9 miles Whitehaven8 miles Cockermouth

1 hour15 minutes12 minutes

Barrow-in-FurnessBarrow-in-Furness

Monday-Friday 11pmSaturday 10pmSunday 5pm

Dalton-in-Furness

Monday-Friday 6.30pmSaturday 5pm

3 miles Barrow 10 minutes

CarlisleLongtown Monday-Friday 6pm

Saturday 5pm9 miles Carlisle 15 minutes

Brampton Monday, Wednesday,Friday 6pmTuesday, Thursday5:30pmSaturday 3pm

9 miles Carlisle26 miles Penrith


Dalston Monday-Friday 6pmSaturday 12pm

5 miles Carlisle 15 minutes

Carlisle Monday-Friday 11pmSaturday 10pmSunday 4:30pm

21 miles Penrith 25 minutes

CopelandCleator Moor Monday-Friday 8pm

Saturday 1pm4 miles Whitehaven3 miles Egremont12 miles Workington


Egremont Monday – Friday 6.30pmSaturday – 5pm

6 miles Whitehaven13 miles Workington

8 minutes20 minutes

Seascale Monday – Friday 6pm 9 miles Egremont 15 minutes


Page 52

Saturday 1pm 15 miles Whitehaven 25 minutesWhitehaven Monday – Friday 11pm

Saturday – 9pmSunday 8pm

44 miles Penrith9 miles Workington

1 hour15 minutes

Millom Monday – Friday 6:30pmSaturday 2pm

23 miles Barrow32 miles Whitehaven


EdenAlston Monday & Wednesday -

Friday 5.30 pmTuesday & Saturday 12.30pm


Appleby Monday – Friday 6.30 pmSaturday 9am to 5pm


Kirkby Stephen Monday – Wednesday &Friday 5.30 pm, Tuesday 5pmSaturday 1 pm

12 miles Appleby26 miles Penrith27 miles Kendal


Penrith Monday – Friday 11 pmSaturday 10 pmSunday 5 pm

21 miles Carlisle 25 minutes

South LakelandAmbleside Monday – Friday 6.30 pm

Saturday 6 pmSunday 5:30 pm

4 miles Windermere13 miles Kendal

7 minutes20 minutes

Arnside Monday – Wednesday &Friday 5.30 pmThursday 12:30 pmSaturday 5 pm

12 miles Kendal 25 minutes

Bowness &Windermere

Monday –Friday 6 pmSaturday 5:30 pm


Grange overSands

Monday – Friday 6 pmSaturday – 5 pm


Grasmere Monday – Wednesday &Friday 5.30 pmThursday 1 pmSaturday 12 pm

13 miles Keswick9 miles Windermere17 miles Kendal


Hawkshead Monday – Wednesday &Friday 6:00 pmThursday 5:30 pmSaturday 5 pmSunday 4 pm


Kendal Monday – Friday 11 pmSaturday 9 pmSunday 6 pm


Kirkby Lonsdale Monday – Saturday 5.30pm


Sedbergh Monday – Friday 5.30 pmSaturday 1 pm


Ulverston Monday – Friday 6.30 pmSaturday 5:30 pm

9.4 miles Barrow 20 minutes


Page 53

14. EQUALITY IMPACT ASSESSMENT

To be completed following consultation

Documents

Cumbria Pharmaceutical Needs Assessment …...Cumbria Pharmaceutical Needs Assessment 2014 – Appendices for Consultation Page 4 5. Function of the Group (Terms of Reference) · To