Vijay Kumar PH: +91 88973 47464 Email: firstname.lastname@example.org Five Years Experience Hospitality industry with a warm personality, attentive and smartly representable ability to listen and respond to demanding Guest needs, Committed to delivering high levels of customer service
Office Tools Ms word, Excel, Power point
Operating Systems Windows Xp,7,8
Hotel Software Opera, Micros(Transaction Analyzer, Auto Sequence)Material Control (Store Indenting & Reporting), Fidelio, IDS
MarigoldF&B Supervisor Aug2015 Till dateMarigoldis a brand of 5-Star luxury hotels by Green Park that was inaugurated It was 18 years ago, when the Green Park brand opened its doors to its guests.. Today, with three hospitality brands, the Green Park Group of Hotels is ready to take a leap in our Endeavour of growing with the customer.Green Parkis a brand of 4-Star hotels with properties in Hyderabad, Chennai, and Vizag.
Responsibilities: To assist the F&B Executive in overseeing and ensuring daily smooth operations. To ensure sufficient stocks for daily use at outlets. To prepare duty roster and roster staff for meal breaks. To check on staff attendance. Toensure the standards of service are delivered.To assist in the monthly F & B promotions. To guide / train new service staff. To ensure daily cash and credit collections are in order. To ensure neatness and cleanliness of workstation including hygiene aspects.
Novotel F&B Attendant March2011- July2015
Novotelis a mid-scale hotel brand within theAccor Hotelsgroup, typically slotting between theMercureandPullmanbrands. Novotel has close to 400 hotels and resorts in 60 countries.
Responsibilities: Worked in The Bar, The Square (Coffee Shop), Mini Bar and handled responsibilities Maintaining the liquor inventory Setting up the dining hall coordinating with other department for the smooth operations and worked to the utmost satisfaction of the guest.
BHMCT from John Bauer College of Hotel Management & Catering Technology affiliated to Osmania University
Intermediate from Wesley Junior College Secunderabad in the year 2008.
S.S.C. from Sri Rama Krishna Vidya Nikethan High School in the year 2006.
Worked as an Industrial Trainee at hotel GREEN PARK Visakhapatnam for 6 months and handled many responsibilities in the departments like kitchen, Restaurants, Banquet halls.
STRENGTHS & ACHIEVEMENTS:
Participated in the following corporate training programs conducted at Novotel Hyderabad Convention Centre: F&B Selling Techniques Supervisor Development Program Novotel Service Attitudes.
ABILITIES: Hardworking & sincereDedicated to professionQuick Learner
Playing Basket BallListening MusicPlaying Guitar