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Nils Herzberg Global Head of IoT Go-To-Market Strategy - SAP SE Das Internet der Dinge als Beschleuniger der Digitalisierung - Status Quo und Ausblick -

Das Internet der Dinge als Beschleuniger der Digitalisierung · Das Internet der Dinge als Beschleuniger der Digitalisierung ... Dazu bedarf es eines neuen Netzwerks von Hersteller

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Nils Herzberg

Global Head of IoT Go-To-Market Strategy - SAP SE

Das Internet der Dinge als Beschleuniger der Digitalisierung- Status Quo und Ausblick -

‘Better Outcomes’ – Der wirkliche Grund für IoT ProjekteAusgewählte SAP IoT Kunden

Optimierte Produktivität

Schnellere AntwortenWeniger

Verschwendung

Geringere Kosten Höhere VerfügbarkeitVerbesserte

Kundenzufriedenheit

Neue Umsatzquellen Präzisere LieferungVerbrauchsorientiere

Preise

Höhere Kapazität Bessere EffizienzAndere

Geschäftsmodelle

‘Better Outcomes’ – Der wirkliche Grund für IoT Projekte

Technologiesprünge verbessern immer wieder den Business CaseBeispiel: Smart Meters

Connectivity19%

Hardware9%

Software55%

Services17%

SIM – basierteLösung60-90€ pro Jahr

2-5€ pro Jahr

LoRaWAN™ -Lösung

Smart Meter Kosten – LTE (SIM-basierte) Lösung

Information Technology

Operational Technology

‘IT / OT Govergance’ – Der Schlüssel zum langfristigen Erfolg

… auf fragmentierte

Backends

Zweckge-bundene

Dashboards treffen …

… händisch in betriebswirt-schaftlicheSysteme

übertragen

Erkenntnissewerden von

Menschen …

… Workflows in den integrierten

Ausführungssystemen

Daten und Vorhersagen triggern

automatisch …

… eine integrierte, intelligente

Ausführungsplatform fürbetriebwirtschaftliche

Prozesse

Machine Learning und künstliche Intelligenz füttert

beinahe in Echtzeit …

‘IT / OT Govergance’ – Der Schlüssel zum langfristigen Erfolg

Across Complete IoT Stack

Data from things and

contextual 3rd party

data

Drives Action and

Outcomes in and beyond

the Digital Core

…SAP IOT FOUNDATION

SAP HANA CLOUD

PLATFORM

ActionInsights

SAP IOT EDGE

INTELLIGENCE

SAP Vision für das Internet der Dinge – THINGS to OUTCOMES

SAP HANA Cloud Platform

SAP IoT Platform

SAP HANA Platform

On-Premise Analytics / Application Framework

IoT Applications

SAP IoT Foundation

Cloud

Non SAP

CloudApplic

ation

Exte

nsio

n

Process & Data

Integration

SAP IoT Foundation

xIoT Client

SAP / Partner

Connected Devices

Machine

Integration

SAP & non-SAP Apps

IoT Applications

SAP HANA

IoT Analytics

CEC

SAP bietet sowohl Cloud als auch OnPremise Lösungen

Connected Manufacturing

Predictive Maintenance

Networked Logistics Hubs

Vehicles Analytics

Vehicles Network

Asset Intelligence

Network

Schon heute bietet SAP IoT Lösungen …

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Hersteller und Nutzer müssen Daten effizient austauschen können

Share

Asset owner #1

Chemicals

Asset owner #1

Mining

Asset owner #1

Utilities

Manufacturer #1

Revisions/service

bulletins

Equipment Subdivision

Electric motor Lubrication system

Stator Reservoir

Rotor Pump

Excitation Motor

Radial bearing Filter

Thrust bearing Cooler

Coupling Valves

Control and monitoring Piping

Control Oil

Actuating device Cooling system

Monitoring Heat exchanger

Valves Filter

Internal power supply Valves

Miscellaneous Piping

hood Pump

Motor

Fan

Maintenance

strategy/ intervals

and tasks

Specifications Value

MOTOR TYPE DC

NUMBER OF PHASES 3P

POWER RATING 570KW

NUMBER OF POLES 2P

VOLTAGE RATING 690 V

ROTATIONAL SPEED

FREQUENCY

FRAME NUMBER

Asset Intelligence Network

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Dazu bedarf es eines neuen Netzwerks von Hersteller und Nutzer

Solution provider network

Contractors

Banks

Suppliers

Service providers

Manufacturer

Distribution

Direct & channel

sales

Solution

Capacity• machine• parts• maintenanceCustomers

Customers

Customers

Solution

Performance• equipment• parts• service

Solution

Output• product line• consumables• operation

Solution consumption

network

Contractors

Banks

Suppliers

Service providers

Operator

Distribution

Direct & channel

sales

Customers

Customers

Customers

My Home

Network Services

t

Connected Assets

0New Notifications

Performance

t

Thresholds Exceeded

2t

Improvement ProjectsTop 3 Categories

t

Register Equipment

Spare Parts ChangeBy Status

Received 10

In Process 4

Applying 6

My Equipment3 Plants

1560EquipmentsCustomer demand for pumps is increasing

News center 2 hours ago

My Models

48Models

Reliability 18

t

My Favorites

4Favorite Pumps

Operator View

VIDEO

PHOTO

SQUARE

Register new Equipment

Pump E23-8384 recognized.

Get meta-data from manufacturer ACME Industries?

CancelOK

Initial Onboarding of new pump

Equipment

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Model Information

Characteristics

Location

Show contextSettings

Pump E23-8384

Class: Pump

Subclass: Centrifugal

Serial Number: 981498149842984

Saline pump 58

Manufacturer: ACME Industries

Model: Super pump E23

Completeness:78 %

Adding additional master data

Equipment

Structure

?please select

Moderate

Booster

Application:

Edit

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Pump E23-8384 Saline pump 58

Show contextSettings

Adding additional master data

Equipment

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Show contextSettings

Mar 12, 2015 - Factory Acceptance Test

Machine Fingerprint

New Fingerprint

Vibration 2Vibration 1

Pump E23-8384

Class: Pump

Subclass: Centrifugal

Serial Number: 981498149842984

Saline pump 58

Manufacturer: ACME Industries

Model: Super pump E23

Completeness:85 %

2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no

comment

Exchanging DigitalFingerprints

Equipment

Pump E23-8384

Class: Pump

Subclass: Centrifugal

Generation: 3

Saline pump 58

Manufacturer: ACME Industries

Model: Super pump E23

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Show contextSettings

Mar 12, 2015 - Factory Acceptance Test

Machine Fingerprint

Vibration

Temperature

Vibration 1 Vibration 2

New Fingerprint

Record New Machine Fingerprint

CancelOK

Type

Comment

First installation

Exchanging DigitalFingerprints

Equipment

Instructions

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Show contextSettings

Sept 17, 2015 - First Installation

Machine Fingerprint

Vibration 2Vibration 1 Main Power Sup…Temp. Outside

New Fingerprint

Pump E23-8384

Class: Pump

Subclass: Centrifugal

Serial Number: 981498149842984

Saline pump 58

Manufacturer: ACME Industries

Model: Super pump E23

Completeness:100 %

2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no

comment

Exchanging DigitalFingerprints

First Installation synced

New World Chemicals

Now

1

My Home

Machine KPIs

t

Connected Assets

1New Notification

Performance

t

Thresholds Exceeded

3t

Improvement ProjectsTop 3 Categories

OPEC Pumps at 3-Year High Despite Oil GlutNews center 34 minutes ago

Reliability 18

First time Fix RateThis month

Average EfficiencyLast 24 hours

99.2 %

Remote fix rateLast week

30.7 %74.9 %

Machine availabilityBy Status

Total 107

With Warnings 7

With Errors 4

Open alertsBy Location

Berlin 107

New York 53

38Bangalore

t

My Favorites

6

My Equipment2670 Customers

15,560Equipments

My Models

163Models

Equipment maker’s view

Power SupplyVibration 1 Vibration 2 Temp Outside

Machine Fingerprint

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

Sep 17, 2015 - First Installation

Normal Operations

Threshold

Customer Average

Industry Average

New World Chemicals

Comparing DigitalFingerprints

Power SupplyVibration 1 Vibration 2 Temp Outside

Machine Fingerprint

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

Sep 17, 2015 - First Installation

Normal Operations

Threshold

Customer Average

Industry Average

New World Chemicals

Comparing DigitalFingerprints

Power SupplyVibration 1 Vibration 2 Temp Outside

Machine Fingerprint

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

Sep 17, 2015 - First Installation

Normal Operations

Threshold

Customer Average

Industry Average

New World Chemicals

Comparing DigitalFingerprints

Power SupplyVibration 1 Vibration 2 Temp Outside

Machine Fingerprint

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

Sep 17, 2015 - First Installation

Normal Operations

Threshold

Customer Average

Industry Average

Fingerprint confirmed

New World Chemicals

Comparing DigitalFingerprints

Emerging issue warning

Model E23-8384

Predicted Deviation from plan greater 20%

1

My Home

Machine KPIs

Performance

t

Thresholds Exceeded

4t

Improvement ProjectsTop 3 Categories

Reliability 18

t

Connected Assets

1New NotificationTransportation plan needed for of oil exports

News center 12 minutes ago

First time Fix RateThis month

Average EfficiencyLast 24 hours

99.2 %

Remote fix rateLast week

28.4 %74.9 %

Machine availabilityBy Status

Total 112

With Warnings 9

With Errors 7

Open alertsBy Location

Berlin 119

New York 59

41Bangalore

t

My Favorites

6

My Equipment2670 Customers

15,560Equipments

My Models

163Models

Visualization & Insights

40

50

60

70

80

90

Financial Risk Extrapolation

Pump Model – E23-8384

sts

in M

illio

n U

SD

Connected Assets Overview

Predicted Profit Impact by Location

Pump Model – E23-8384

Service Notifications

Pump Model – E23-8384

Issues by Machine Usage

Pump Model – E23-8384

Engine Over Temp Machine Location

Pump Blockage Part Supplier

2014 - 2015

0

1

2

3

4

5

Alerts Other issues

Customer Profitability for Machine

Pump Model – E23-8384

Customer SLA Impact # of Pumps

(Errors / Total)

New World

Chemicals

3.01 %

of Revenue

3 / 67

ChemTec

International

2.81 %

of Revenue

2 / 53

$$$

$

$

$$

$

% o

f A

ll M

ach

ines

Emerging issue warning

Model E23-8384

Predicted Deviation from plan greater 20%

1

Visualization & Insights

Equipment

Information Structure Instructions Reliability Attachments (0)Announcements (0)

Show contextSettings

Sep 17, 2015 - Operating warning

Machine Fingerprint

Main Power Sup…Temp. OutsideVibration 2

Threshold exceeded 12%

Vibration 1

Threshold exceeded 33%

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

2-lines Textfield for the comment that has been entered on the popup. If nothing was entered, leave empty. No scrollbar! Truncate with „more…“ If text is longer than the textfield. Leave empty if there is no

comment

Visualization & Insights

Machine Fingerprint

Pump E23-8384 Saline pump 58

Equipment Machine Fingerprint

Vibration 1 Vibration 2 Temp Outside

Sep 17, 2015 – Operating warning

Power Supply

Normal Operations

Threshold

Customer Average

Industry Average

Visualization & Insights

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

… mit weiteren relevanten Lösungen in der Pipeline

Intelligent Consumer &

Customer

Quality & Process Analytics

Self Optimized Production

Track & Trace

Digital Farming & Precision Agriculture

Smart Cities & Smart Traffic

IoT Application Services

Template Based AppDevelopment

Template Based AppDevelopment

Template Based AppDevelopment

Template Based AppDevelopment

Template Based AppDevelopment

Template Based AppDevelopment

Onboarding & Thing Data Management

Onboarding & Thing Data Management

Visualization & Insight

Visualization & Insight

Visualization & Insight

Visualization & Insight

R&D Sales Manufacturing Aftermarket ServiceSupply Chain

Smart Data

Track & Trace

AdaptiveLogistics

Performance based Contracting

Smart Products

DigitalProduct Memory

ResilientProduction

Energy Management

Remote Service ManagementPredictive

Maintenance

Viele mögliche Angriffspunkte für Industrie 4.0 bzw. IoT Projekte

IoT wird mittelfristig IT Architekturen beeinflussenNeben ‘System of Record’ noch eine ‘IoT Platform’ für Analyse, Insight und Prediction

Technische IoT Integration in ein System für

Analyse, Insight & Prediction

Technische IoT Integration PLUS Business

Integration in ein ‘System of Record’

Integration

via HCI

SAP HANA CLOUD PLATFORM

IoT Integration

Services

HANA Cloud

Integration

IoT App

Services

IoT

Analytics

HANA Cloud

Connector

SAP IOT FOUNDATION

Connected Goods

Connected Energy

Vehicles Insights Networked Logistics

Hubs

Asset Intelligence Network

Edge Gateway

Technical

integration

Machine Layer

SAP Manufacturing Execution Suite (ME, MII; PCo)

S/4 HANA or

SAP ERP, PLM, APO

Connected Manufacturing

Connected Warehouse

Business

integration

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Vom Internet der Menschen zum Internet der Dinge ….

Facebook Thingbook

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

… und die veränderte Sicht auf die Dinge

Transportation

Linear Assets

Patients Customers

Dispensers

Fixed Assets

Employees

Vending

Homes

BuildingsMoving Assets

Vehicles

“Data is the fuel of the 21st century.”

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Nils Herzberg

Global Head of IoT GTM Strategy

SAP SEDietmar-Hopp-Allee 1669190 Walldorf, Germany

T +49 6227 745069M +49 171 [email protected]