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www.onlinetech.com Data Center Disaster Recovery A Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008

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Page 1: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Data Center

Disaster Recovery

A Framework for Data Center Disaster Recovery

Mike Klein, President

Online Technologies Corporation

November 11, 2008

Page 2: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Leading Managed Data Center Operator in Michigan

3 Data Centers in Southeast Michigan

– Interconnected with GB fiber

– Sitting across separate power grids

Cap-Ex Free IT

– Colocation

– Dedicated Servers

– Managed Data Center Services

About Online Tech

Page 3: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Agenda

Mass Digitization of the World Around Us

Critical Business Assets Have Shifted

Evolution of Data Protection

Data Center Frameworks for DP & DR

– Internet Delivery Stack - Data Center Framework

– Disaster Prevention in a Single Data Center

– High Availability Example

– Disaster Recovery Across Multiple Data Centers

Page 4: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Digitization

The process of taking information

and turning it into 1’s & 0’s so it

can be processed by computers

Page 5: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Do you remember …

Sending letters?

Sending faxes?

Brochures?

Photos from negatives?

Post cards?

Paper Airline Tickets?

Film X-rays?

Yellow Pages?

CDs?

VHS?

Page 6: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Replaced by …

Sending letters

Sending faxes

Brochures

Photos from negatives

Post cards

Paper Airline Tickets

Film X-rays

Yellow Pages

CDs

VHS

e-mails & online bills

pdf files

web sites

digital cameras & memory

IM & SMS

e-tickets

digital X-rays

Google

iPod & MP3

YouTube, MPEGs

Page 8: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Our World is Shifting

From physical assets to digital assets

Driven by Moore’s law & the Internet

Driving more computing and better connectivity

Enabling more digitization

Page 9: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Impact on Business

Critical Assets of a Business Have Shifted

From Physical Assets …

… To Electronic Assets

Many businesses are completely inseparable

from their data.

The data IS the company

Page 10: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Digitization: Opportunities & Risks

Mass Automation

– With no feasible manual work around

Scalability

– Need for computing, storage & connectivity

– Proper infrastructure & architecture?

Security

– Physical & electronic security

– Escalating war between hackers & defenders

Regulatory

– Compliance standards cut both ways

– HIPPA, SOX, CISP, SAS-70, …

Reliability

– No limit on how much can be spent on reliability

Page 11: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Disaster Recovery Risk Profile Grid

Nuclear Attack

User Error Deletes File

Disaster Severity

Remediation Period(Time to Recovery)

InstantFail-Over

Months Recovery

Day/s HoursRecovery

$

$$$$$$

x

2x

16x

64x

∞ ?

Page 12: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Evolution of Data Protection

Data

Closet

Data

Center

High Availability

Data Center

Disaster

Recovery

Page 13: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Internet Delivery Stack Data Center Framework

Electricity

Facility

Network

Internet Connection

Operating System

Server

Application Code

Data Base

User

Temp, Humidity, Fire Protection, Security

UPS (Power Filter, Battery), Generator, Remote Access

High Burst, Redundancy, Monitoring

Firewall, VPN, Intrusion Detection

Load Balance, Monitor, Redundancy

Windows, Linux, or other, OS & Patch Updates

DB Admin, Replication, Back-up

Application Management

User Experience

Tradeoffs in Security, Reliability and Scalability

Page 14: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Focus and Investment Trade-offs

Lower

Risk

Increased

Risk

Management

More Scalable

Management

Less Scalable

Electricity

Facility

Network

Internet Connection

Operating System

Server

Application Code

Data Base

User

Page 15: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Disaster in the Data Closet

Data closets & low-end

data centers have an

extra level of risk

May not have:

– Proper security

– Fire suppression

– Dry pipe

– Backup power

– Backup Internet

– Electronic data backup

Page 16: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Disaster Prevention: Redundancy

“Redundancy”– 1. superfluity, superfluous, 2. repetition or overlapping, 3.excessive

• [Origin: 1595–1605; < L redundant- (s. of redundāns), prp. of redundāre to

flow back, overflow, be excessive. See redound, -ant ]

For your CFO, “Redundancy” is waste to be eliminated

When it comes to Disaster Prevention & Recovery…

…Redundancy is often the only solution

Eliminating Single Points of Failure

Designing Failover Systems

Page 17: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Extending the IDS Framework

For Disaster Prevention

Electricity

Facility

Network

Internet Connection

Operating System

Server

Application Code

Data Base

User

HA Power

N+1 HVAC

HA Network

N+1 ISPs

Load Bal, Virtualization

RAID, Dual P/S

Rapid Recovery

Electronic Back-up

Redundant HVAC Units

High Availability Power Delivery

Multiple Tier 1 Internet Providers

Dual Network Infrastructure

Redundant Server Hardware

Load Balancing across Servers

Backup Data Over a Separate Network

Snapshots of the Entire Hard Drive

Page 21: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

… Standard Network Connection

= Single Points of Failure

Page 24: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

… Universal Threat Management

Page 26: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Servers

Network

Switches

Cisco 2960g

Servers

Network

Power

OTC

Network

Access

Switch

OTC

Network

Access

Switch

Power

Distribution

Unit (PDU)Power

Distribution

Unit (PDU)

Pooled or N+1 UPS

Generator(s)

Universal

Threat

Management-Firewall

-VPN

-Denial of Service

-Intrusion Detection

-Port Scan

-Load Balance

Backup Traffic

Internet ProviderInternet Provider

Core Router/Switch #2 Core Router/Switch #1

Co

re R

ou

ter/

Sw

itch#

2

Co

re R

ou

ter/

Sw

itch

#1

Disk Based

Backup

Data Backup

Network

Priv

ate

Lin

e

Offsite Disk Backup

… Backed up on a Separate Network

Page 27: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Anatomy of a High Availability Rack

High Availability = Low Cost Disaster Prevention

– Eliminates Single Points of Failure in Critical Systems

• Power

• Network

Page 28: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Electricity

Network

Operating System

Application Code

Extending the IDS Framework for Disaster Recovery

Electricity

Facility

Network

Internet Connection

Operating System

Server

Application Code

Data Base

User

Different Power Grids

Geographic Separation

Common IP Space

Automatic Rerouting

Warm Site DR

Cold Site DR

Data Syncrhonization

Remote Backup

50 Miles+ in Midwest

Different Electric Companies

Reroute Internet Across Sites

Rapidly Switch to DR Site

Duplicate Hardware

Pre-Configured Hardware

Electronically to Remote Site

Application Preloaded

Disaster Recovery Across Multiple Data Centers

Page 29: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Disaster Recovery Cutting Risk with Multiple Data Centers

Tier 1 ISP

Tier 1 ISPTier 1

ISPTier 1 ISP

Page 30: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Disaster Severity & Recovery Time Tradeoffs

Nuclear Attack

User Error Deletes File

Disaster Severity

Remediation Period(Time to Recovery)

Tape Backup/Trunk

Tape/Iron Mountain

Electronic Backup

Cold Site DR

Warm Site DR

Hot Site DR

Page 31: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Summary

Mass Digitization shifted focus to electronic assets

Internet Delivery Stack can help explain data centers

High Availability delivers low cost Disaster Prevention

Disaster Recovery is a severity/recovery time trade-off

Copies of the slides

Page 32: Data Center Disaster Recovery - Online · PDF fileA Framework for Data Center Disaster Recovery Mike Klein, President Online Technologies Corporation November 11, 2008. ... –HIPPA,

www.onlinetech.com

Colocation | Dedicated Servers | Managed Data Centers

Mike Klein, President

Online Technologies Corporation

www.onlinetech.com

(734) 213-2020 | [email protected]