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Data Collection Tools for Usability Evaluations
Overview
Synchronous
2
- Camtasia Studio- Snagit
-
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Autologging- Google Analytics- ClickTale- CrazyEgg- See uxbooth.com
User Reporting- Google Forms- Survey Monkey- Usabilla
Asynchronous
Local
Remote
3
Synchronous
- Camtasia Studio- Snagit
Local
Camtasia Studio
+ Records face webcam in hidden mode+ Fast rendering+ Advanced video editing
- Advanced editing- Price (285 EUR)
4
Synchronous
- Camtasia Studio- Snagit
Local
Snagit
+ Simple+ Price (48 EUR)
- Face webcam not hidden- Slow rendering
Overview
Synchronous
5
- Camtasia Studio- Snagit
-
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Autologging- Google Analytics- ClickTale- CrazyEgg- See uxbooth.com
User Reporting- Google Forms- Survey Monkey- Usabilla
Asynchronous
Local
Remote
6
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Remote
Adobe Connect
+ Simple+ Thin client+ Recording support+ Price (42 EUR, monthly hosted subscription)
- Face webcam not hidden
Synchronous
7
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Remote
Teamviewer
+ Simple+ Thin client+ Recording support+ Price (Free)
- No webcam support (need for additional software)
Synchronous
8
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Remote
Skype
+ Simple+ Widely used+ Price (Free)
- No webcam support during screen sharing- No recording support (need additional software)
Synchronous
Overview
Synchronous
9
- Camtasia Studio- Snagit
-
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Autologging- Google Analytics- ClickTale- CrazyEgg- See uxbooth.com
User Reporting- Google Forms- Survey Monkey- Usabilla
Asynchronous
Local
Remote
10
Autologging- Google Analytics- ClickTale- CrazyEgg- See uxbooth.com
Remote
Autologging
+ Simplest way to collect data+ Data is collected from all users
- Limited to simple summative data- Impossible to infer causality
Asynchronous
11
User Reporting- Google Forms- Survey Monkey- Usabilla
Remote
Google Forms+ Simple setup+ Customizable questions+ Supports formative data+ Price (Free)
- Not recursive- Not integrated
Asynchronous
12
User Reporting- Google Forms- Survey Monkey- Usabilla
Remote
Usabilla+ Supports summative and formative data (to a limited extent)+ Predefined tasks+ Simulates integration+ It’s different!+ Price (70 EUR – 160 EUR monthly subscriptions)
- Open ended questionnaire
Asynchronous
13
User Reporting- Google Forms- Survey Monkey- Usabilla
Remote
Custom Web Form+ Supports formative data (to a high extent)+ Recursive
- Setup time- Not integrated- Rather boring aestethics
Asynchronous
Overview
Synchronous
14
- Camtasia Studio- Snagit
-
- Adobe Connect- Teamviewer- GoTo Meeting- Skype
Autologging- Google Analytics- ClickTale- CrazyEgg- See uxbooth.com
User Reporting- Google Forms- Survey Monkey- Usabilla
Asynchronous
Local
Remote
