Dawn C. Moore dawn_moore2007@yahoo.com

847-530-5189

PROFILEOver 10 years’ experience with administrative and executive assistance, coordinating travel, calendars and company events, procurement, project planning and management.  Self-employed establishing effective office management policies, procedures, tools and practices for client companies. Demonstrated advancement of measurable results in efficiency, productivity, and services while adhering to budgetary limits.  Proven analytical and problem solving skills, effective communication, and presentation skills. Proven ability and willingness to work cooperatively with others.  Provides a High degree of discretion dealing with confidential information.  Demonstrates experience in managing employee onboarding and off boarding processes.  

PROFESSIONAL ACCOMPLISHMENTS

Altitude Health Services, LLC     04/2016 - PresentOffice Manager and Administrative Assistant

Schedule calendars, create expense reports for management team, Book travel, schedule transportation and book hotels for travelers Organize filing systems, Research billing discrepancies Assist in finance department processes (AR, AP and client invoicing) Facilitate Bank Deposits Assume receptionist duties, greet public and refer them to appropriate staff members, answer phones, route

calls, and take messages, process mail Order office supplies and monitor inventory, copier and printer maintenance Sign for deliveries, reserve taxi/limousine as requested Communicate appropriate building announcements to employees, schedule maintenance for the office

Lundbeck Pharmaceuticals LLC     04/2016 - 09/2016Contract Administrative Support/Receptionist/Facilities

Greet and assist visitors, received calls/inquiries Sign for deliveries, reserve taxi/limousine as requested Communicate appropriate building announcements to employees Provide visitor badge distribution using S2 badge system Provide shipping and messenger service as needed Updated phone directories and office map as changes occur Support business card and workplace sign ordering, travel arrangements, Work with Regulatory to ensure the FDA procedures are up to date

Cushman & Wakefield, Morton Grove, IL      03/2016-04/2016Contract Senior Administrative Assistant

Updating leases (Word) Marketing Brochures (Power Point) Client real estate project lists (Excel) Scheduling tours with prospective tenants CoStar research of available commercial property

Backstop Solutions, Chicago, IL      12/2015 –03/2016Contract Specialist (Consultant)

Contract review (sales, vendor, client, employee hire/fire, etc.) Assisted with Billing &/or special projects for F&A team.

Combined Insurance, Glenview, IL                                                                      09/2015 – 10/2015Executive Assistant to CFO (Consultant)

Scheduled calendar, completed expense reports, Booked travel using Concur website and all other necessary requirement for CFO Created PowerPoint Presentations Completed expense reports utilizing PeopleSoft

Take Shape for Life, Skokie, IL      10/2014 -PresentIndependent Health Coach

Guide individuals toward their goals; allow them to take ownership of their own success. Provide a means for clients to achieve goals, new skills and competencies to be more effective. Provide mutual sharing of experiences and opinions to create agreed-upon outcomes.

Highland Solutions, Chicago, IL   02/2011-12/2014Executive Assistant

Assume receptionist duties, greet public and refer them to appropriate staff members, answer phones, route calls, and take messages.

Assist in finance department processes (AR, AP and client invoicing) Manage and coordinate Human Resources for the company Complete financial analysis, as directed. Assist with month-end close activities. Assist with completion of necessary statistical reports as requested. Engage clients with payment options as a part of the AR process. Compile statistical information for COO as requested. Order office supplies and monitor inventory Maintain appropriate interpersonal relationships with team members and clients. Ensure the onboarding and off boarding of team members is complete and timely. Coordinate travel as requested.

Self Employed, Skokie, IL 02/2010-02/2011Consultant

Consult with companies to facilitate improvement in their organization practices. Develop and establish administrative practices including, but not limited to filling systems, policies,

procedures, and creation and implementation of employee handbooks. Identify and create policies to minimize risk and maximize efficiency and productivity.

Mitchell Associates, Northbrook, IL 10/2006-02/2010Procurement Coordinator (Sourcing and Purchasing Specialist)

Managed procurement requirements for multi-million-dollar healthcare projects in hospitals and clinics across the country.

Effectively managed the procurement process including selection of suppliers, bid requests, quotation accuracy and final supplier selection.

Assisted with annual budget and resource planning. Reviewed and processed invoices, working closely with Accounts Payable. Executed and expedited purchase orders, including ad hoc purchase orders to optimize and ensure both

business and customers’ needs are addressed.   Managed multiple projects and activities while meeting or exceeding budget goals. Reviewed production schedules, work orders, and staffing tables to determine personnel requirements and

resource priorities.

Macy’s (Formerly Marshall Fields), Skokie, IL 05/2005- 05/2007Sales Associate (part-time)

Effectively assessed, met, or exceeded both business and customer needs, directing customers to the appropriate department and/or personnel when applicable.

Resolved customer inquiries in a professional and timely manner with priority. Proven exceptional interpersonal skills and excellent communication skills. Demonstrated strong problem solving and organizational skills.

Wachovia Securities, Chicago, IL 01/2003 – 05/2005Senior Compliance Officer (Internal Auditor/Branch support trainer)

Performed surveillance on 26 offices for policy and procedure compliance. Reviewed procedures and processes; made recommendations to improve efficiencies and productivity in

the work environment. Performed on site internal audits, analyzed results and made recommendations to management. Provided training to Branch Managers on using and applying new surveillance technology.  Assisted with

writing clear and concise training material, resulting in less down time and more effective use of equipment.

Participated on projects to identify and correct violations of Securities and Exchange Commission (SEC) and National Association of Securities Dealers (NASD) rules and regulations as dictated by law. Communicated in an effective and timely manner to management ensuring necessary process changes were implemented in an effort to avoid and/or minimize fines that could be assessed.

Stayed abreast of compliance regulations, evaluated impacts on regulatory changes. Provided consultative advice to partners regarding compliance issues.

Ryan Beck & Company, Chicago, IL 09/2000-01/2003Operations Manager

Managed business operations of 50 Financial Advisors and their Sales Assistants. Monitored and enforced company policies and procedures for processing documentation and establishing

new accounts; analyzed and made recommendations to management to improve processes. Coached and mentored all employees to enhance skill sets and productivity. Effectively resolved escalated problems not solved through regular channels, including human resource

issues and enforcement of safety policies. Reviewed employee's performance, accomplishments, and development annually.

EDUCATION / PROFESSIONAL DEVELOPMENT:

Robert Morris University Chicago, IL Manager’s license: Series 9 and 10 Chicago, ILBroker’s license: Series 7 and 63 Chicago, ILCommunications Seminar for Women in Business Santa Ana, CADean Witter Customer Service Program Santa Ana, CA

Competencies/Skills:

Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint, Outlook), Quick Books, Concur Travel, Orbitz for Business, Optum, Google Office software (Calendars, Drive, Hangouts, Maps), Knowledgeable of Printers, Fax, Scanners, Binding, Laminating Machines, People Soft), Certify, UPS World Ship, Knowledgeable of general office machines and telephone systems