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Dawn L. Drangle N (805) 708-0562 N [email protected]
Computer Skills: Microsoft Office Specialist certified in: Access and WordAlso proficient in Microsoft Office Suite of programs: Excel, PowerPoint, Publisher, Outlook, and many others. I am also able to tutor new users and do simple diagnostics.
Internet research Database creation (lists, mail merge, statistical reporting, logs, trial notebooks, etc) Outlook Calendaring: create systems for appointment scheduling, statistical reporting, etc. PowerPoint presentation creation for special projects Forms creation (task checklists, questionnaires, templates, labels for mail merge, etc.) Report creation (from Access, Excel, Word, Outlook, etc.)
Clerical/Secretarial Customer Service:
Correspondence (memos, letters, etc.) Data Entry (from Mainframe to PC and many different programs) General: phones, typing, faxing, photocopying, filing, 10-key, appointment scheduling,
office supply ordering, etc.
Administrative: Creating an organized, efficient, ergonomic work environment Managing the daily coordination of a very busy hospital department Assisting with grant applications and fiscal budgeting. Coordinating staff meetings, compiling data for agenda, taking the meeting minutes Facilities Maintenance “Point of Contact” – liaison between unit and Facilities
Management, Building Maintenance, and MIS department. Responsible for all assigned carpool automobiles. Coordinated facilities issues and kept records of facilities activities.
Supervisory: Clerical Personnel Selection through Termination Training medical staff on computers and office systems, work flow, etc. Delegation of daily Clerical/Data Entry tasks Training of Clerical/Data Entry/Dispatch personnel
Legal Office Skills: Client telephone interviews Correspondence Case Analysis - FDCPA Detailed organization of client evidence Legal document preparation Trial notebooks
Paralegal Internship:2/2001 to
2/2002
Santa Barbara County Office of the District Attorney: for Deputy District Attorneys James Kreyger and Tracy Grossman
Christianne St. Rozier, Esq.: working with legal forms and procedures
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Dawn L. Drangle N (805) 708-0562 N [email protected]
Work History:
6/2012 to 7/2015
Centennial Law Offices:FDCPA Case Analyst, Administrative Assistant, Part-Time
10/2011 to 5/2012
Office Team:Temporary Office Administration
12/2007 to 9/2011 Cottage Health Systems:
Unit Coordinator, Endoscopy Services
5/2007 to 10/2007 Premier Family Services:
Family Law Document Specialist
5/2005 to 8/2006 Office Team:
Temporary Office Administration
4/1997 to 5/2005
County of Santa Barbara Alcohol, Drug and Mental Health Services:Office Assistant Senior to Program Manager
9/1996 to 4/1997 County of Santa Barbara Public Health Department:
Data Entry Operator, Half Time
Education: Kaplan College, Boca Raton, Fl – Paralegal Certificate Program – Graduation with Honors, December 2003
Santa Barbara County Employee’s University, Santa Barbara, CA – Supervisor’s Certification Program – 2004, Personal Effectiveness Certificate Program – 2004
Self-Taught: most computer programs
Pacific Coast Technical Institute, Van Nuys, CA – Computer Office Admin – 1988
Hobbies & Interests:
Outrigger Canoe Paddling, Singing, Organic Vegetarian Cooking, Electric Alternative Transportation.
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