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DAWN M. FIELDS 85 Riverdale Ave. Apt#A909 Yonkers, NY 10701 914-262-0150 Email: [email protected] Summary: Able to prioritized multiple priorities and meet tight deadlines without compromising quality Function well independently or as a team member Highly organized, efficient and skilled Possess excellent communication and interpersonal skills Experience: EB Brands Holding Inc August 1998-December 2014 Accounts Receivable Analyst Profit recovery with Wal-Mart and JC Penny Prepare quarterly settlement packages and reports to customers Responsible for credit collections by contacting the customer by phone, email or fax Prepare monthly customer reconciliation statements Research and resolve customer charge-backs, violations, shortages etc Process and issue credit memo after research is completed Work with and assisting the Accounts Receivable clerk to ensure proper application of customer remittance Prepare weekly customers reconciliation status reports for management Responsible for transferring delinquent accounts to collection agency Prepare ad hoc reports as requested by the management team Education: Associate in Computer Administration, Westchester Business Institute, White Plains NY Computer Skills: Proficient in Microsoft Excel, Microsoft Word, Microsoft Outlook, and Comet

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DAWN M. FIELDS 85 Riverdale Ave. Apt#A909

Yonkers, NY 10701 914-262-0150

Email: [email protected]

Summary:

Able to prioritized multiple priorities and meet tight deadlines without compromising quality

Function well independently or as a team member

Highly organized, efficient and skilled

Possess excellent communication and interpersonal skills

Experience:

EB Brands Holding Inc August 1998-December 2014

Accounts Receivable Analyst Profit recovery with Wal-Mart and JC Penny

Prepare quarterly settlement packages and reports to customers

Responsible for credit collections by contacting the customer by phone, email or fax

Prepare monthly customer reconciliation statements

Research and resolve customer charge-backs, violations, shortages etc

Process and issue credit memo after research is completed

Work with and assisting the Accounts Receivable clerk to ensure proper application of customer remittance

Prepare weekly customers reconciliation status reports for management

Responsible for transferring delinquent accounts to collection agency

Prepare ad hoc reports as requested by the management team

Education: Associate in Computer Administration, Westchester Business Institute, White Plains NY

Computer Skills: Proficient in Microsoft Excel, Microsoft Word, Microsoft Outlook, and Comet