DAWN M. FRENCH409 E. GUADALUPE RD.

GILBERT, ARIZONA 85234(480) 294-5696 – CELL

DAWNFRENCH064@GMAIL.COMWORK EXPERIENCE:09/14 – 03/15 CVS PHARMACY

Shift Supervisor - Management Gilbert, Arizona Management position within small volume store, with increased growth, marketing and increased levels of structure goals given as priorities. Opened and closed store, assisted in day-to-day operations which involved daily cash handling, state mandated rotation of stock, reporting efforts, training employees on knowledge of procedural mandates and produced weekly product orders, as well as unloading and disbursing weekly shipments throughout store.

12/12 – 08/13 FARMERS INSURANCE GROUP OF COMPANIESIndependent Contractor - Producer East Valley - Arizona Wrote business, created and handled marketing concepts to increase new business and enhanced existing coverages. Trained agency’s staff involving company technology, heightening referral business and increasing retention levels. Quoted, wrote and serviced levels of business.

02/12 – 02/13 Farmers Insurance Gilbert, Arizona Built, organized and handled operations for growth of new insurance agency. Extensive use of creative troubleshooting skills, working with senior level management to improve customer satisfaction/retention. Developed new, unique, creative and low cost marketing strategies. Ability to effectively communicate contractual knowledge to increase customer understanding and knowledge while utilizing education of personality and characteristic traits, which allowed customer relationship enhancement.

08/05 – 02/12 Personal Lines Manager Gilbert, Arizona Developed marketing techniques, created, implemented, tracked and reported agency and district production weekly, monthly and quarterly. Trained agents and staff on corporate tactics, software and company procedures. Invited to participate with various home office committees to enhance and create company-wide programs and procedures. Implemented district procedures to raise level of production in agencies, taking extensive and retention critical customer issues at the district level.

11/02 - 1/05 MODRAK PRODUCTS COMPANYSales Representative Gary, Indiana Sales and marketing for family-owned janitorial supply company. Grew new account base to 120 companies, building strong relationships with hard-to-obtain large companies. Educated and trained customers on chemicals, machines and manufacturer recommendations/specifications.

11/01 - 11/02 PRIMERICA FINANCIAL SERVICESRegistered Representative - Financial Planner Merrillville, Indiana Obtained Series 6 & 63 securities licensing to write business involving securities. Conducted meetings with potential clients to determine immediate and future plans and needs. Analyzed, composed and presented data to write securities and life insurance business.

07/89 - 03/00 DONALDSON, LUFKIN AND JENRETTE SECURITIES CORPORATIONBanking Assistant - Investment Banking Chicago, Illinois Created department to support confidential, time sensitive, analytical and technical support of data provided to 37 Investment Bankers. Collaborated financial, analytical and comprehensive research to secure acquisitions involving Fortune 500 and private companies. Compiled, arranged and edited exhibits, research, financial documentation, charts, graphs, projects, projections, presentations and various types of analysis. Arranged global meetings, handled national events, which exhibited options within new stock options for corporations after completed transactions.

VOLUNTEER WORK:2006 - 2012 MARCH OF DIMES Mesa, Arizona

Handled and created yearly promotions, activities and tracking of accumulated volume to enhance company commitment in meeting yearly goals in support of The March of Dimes. Responsible for internal and public event marketing and fundraising to implement critical programs to support critical timing of testing and diagnosis to prevent birth defects, premature birth and infant mortality.

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