Dawn Rivera, BS, MBA, Cell: (480) 760-3996

Email: renerivera1204@yahoo.com

HUMAN RESOURCES/RECRUTING MANAGERPROFESSIONAL SUMMARY

Strategic Planner/Decision Maker Successful Networking Skills Strong Team/Relationship Builder Experienced Negotiator/Contract

Management

HR & Employee Relations Agency Recruitment (15 years) Financial Management Operations/Administration

EDUCATION: MASTERS BUSINESS ADMINISTRATION (Specialty in Human Resource

Management) University of Phoenix, 2012 BACHELOR OF SCIENCE (Global Business, Specialty in Marketing)

Arizona State University West 1999SKILLS:

Computer Proficient (Microsoft Office, Internet, E-mail, QuickBooks, etc.) Various HR software’s such as PeopleSoft and staff performance appraisals, and databases, etc. Fully Bilingual (English/Spanish). Extensive experience with different cultures & backgrounds.

LICENSES: Notary Public (Commission # 263529) Expires August 26, 2018 Working on my SPHR Certification

MEMBERSHIPS: Arizona State University Alumni University of Phoenix Alumni

VOLUNTEER WORK: World Marriage Encounters Volunteer at St. Anne Food Bank

PROFESSIONAL EXPERIENCE:

Grand Canyon University, Tempe, AZ 08/2015-PresentInternational Enrollment/Counselor/ Recruiter

Couching and Recruiting Candidates seeking to reach educational goals through the enrollment and admissions process.

Conduct New Student Orientations and Training for all degree programs. Align candidates that meet employer and business partners needs in the job market upon

graduation. Successful in providing excellent customer services, retention and servicing New Clients and

Students. Monitoring student progression and growth path during the academic programs aligning and

preparing candidates for the competitive job market. Successfully handle high volume of calls, emails, and customer/student request. Enjoy working in

an extremely fast pace and stressful work environment to meet client and company goals.

Dawn Rivera, BS, MBA-Continue                              

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3R Construction Group. LLC 12/2012-08/2015Partner/Operations & Human Resources/Recruitment Manager

Created and implemented new operational processes, policies, procedures and guidelines for staff and Management.

Recruit and forecast staffing needs according to the demands of the company and projects. Prepare budgets and maintain expense control for the department. Employee relations, negotiations, benefits control, training and payroll. Responsible for HR Management and administration of the department. Ensure compliance with Federal, State and local employment laws. Compensation and Benefits

coordination. Workers Compensation Management.

University of Phoenix, Phoenix, AZ 08/2010-12/2012International Enrollment/Counselor/Recruiting Executive

Couched and Recruited students on how to reach educational goals aligned to the market needs. Recruited international and domestic students through the enrollment and admissions process. Conducted new client orientations and training for all degree programs. Exceeded and meet monthly enrollment projections established for international enrollment

executives. Promoted within a year to enroll exclusively into master exclusive programs for executives,

CEO’s, and CFO’s. Successful in providing excellent customer services, retention and servicing new students and

clients. Monitoring client progression and growth path during the academic programs to meet job market

needs and standards.

Rivera Framing, LLC, Gilbert, Arizona                       03/2004-08/2010Human Resources/Recruiting Manager-Operations

Increased staff performance with training and motivational incentive programs. Recruited and developed new processes to staff properly according to the demands of the

company. Worked on creating and implementing new operational processes, polices, procedures and

guidelines for staff and Management. Exceeded profit margins and goals annually. Prepared budgets and maintained expense control for

each project ensuring budgeted profit level. Sales/Marketing efforts. Building internal/external relationship with sub’s and city authorities.

Successful negotiations efforts and experience. Trained foreman and staff in the field reducing onsite injuries by 90%. Planning and implementation of residential designs and execution of rehab and new construction

projects.

Tandem Staffing, Mesa, Arizona                                                  01/2000-03/2004Human Resource/Recruiting Manager-Operations  

Successfully implemented new policies and procedures increasing staff performance and client satisfaction. Created new programs that increased trust and team building between sales, operations, and

clients. Achieved budgeted goals and increased sales by 125%. Created yearly budgets and maintained

expense control ensuring expected profit levels. Achieved reducing injuries by 90%. Toured facilities ensuring proper safe work environments. Sales calls and visited clients to discover new opportunities. Build client relations. Ensure Federal, State and local employment laws compliance. Compensation and Benefits Coordination.

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