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DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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Page 1: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

DBHDS Vision: A life of possibilities for all Virginians

PC ISP 2015Presented by Provider Development

DBHDS Division of Developmental ServicesApril 2015

Page 2: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 2

Page 3: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 3

Obtaining ISP materials

ISP templates and videos are available online here:

Professionals And Service Providers Developmental Services Provider Development Person-Centered Planning

http://www.dbhds.virginia.gov/

Select links in the following order to access the ISP

Page 4: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Person

SIS

Part V Plan for Supports

PC Reviews and Learning

At the Annual ISP Meeting

After the Annual ISP Meeting

Before the Annual ISP Meeting

The ISP Learning Cycle

Important TO

Important FOR

Part III Shared

Planning

Part IV Agreements

Part II Personal Profile

Part I Essential

Information

STARTSTARTDocumentation

Page 5: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 5

Page 6: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 6

Updates emphasize…

Psychotropic medication use

Skill-development

Employment First

Comprehensive supports and most integrated settings

Measurability

Community participation

Monitoring

Risk

Choice and control

PC ISPPC ISP

Page 7: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 7

Steve and Mary

See ISP Training Packet pages 2 and 3

Page 8: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 8

Part I: The Essential Information

PART I: The Essential Information

Page 9: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 9

• Representation• Friends & Community Contacts• Psychotropic Medication use• Employment First• Exceptional Support Needs• Plan for Self-Sufficiency• Review of Most Integrated

Settings

Key updates:

Part I: The Essential Information

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Slide 10

Representation

CMS Final Rule guidance: People under guardianship or other legal assignment of individual rights, or who are being considered as candidates for these arrangements, should have the opportunity in the PCP process to address any concerns.

Part I: The Essential Information

Page 11: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 11

Part I: The Essential Information

RepresentationPage 4

Page 12: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 12

Part I: The Essential Information

Page 13: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 13TLC-PCP 2013 www.learningcommunity.us

ServiceLife

CommunityLife

• Important for addressed• No organized effort to address important to

• To and for present• Active circle of support• Included in community life

• To and for present• Closest people are paid or family• Few real connections

A Good Paid Life

Focus on connecting, building relationshipsand natural supports‘Important to’ present

‘Important to’ recognized

Moving from Service Life to Community Life

Page 14: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 14

Friends & Community Contacts

Supported by…

Person-Centered Practices Settlement Agreement

CMS Final Rule

Part I: The Essential Information

Page 15: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 15

Part I: The Essential Information

Friends & Community Contacts Page 4

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Slide 16

Part I: The Essential Information

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Slide 17

Psychotropic Medication use

Part I: The Essential Information

Per the Office of Human Rights the record should show:

• the medication prescribed, to include dosage;

• an acknowledgement, if appropriate, that the individual/decision-maker was made aware of the risk/benefits/side effects by the prescribing physician;

• contact information for the prescribing physician for any further questions;

• the signature of individual and/or decision-maker.

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Slide 18

Psychotropic Medication use

Part I: The Essential Information

Page 4

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Slide 19

Part I: The Essential Information

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Slide 20

Part I: The Essential Information

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Slide 21

Part I: The Essential Information

Page 5

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Part I: The Essential Information

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Active Medical and Behavioral Support Needs

Part I: The Essential Information

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Part II: The Personal Profile

What support needs must be planned for with Steve?

Practice

Page 2

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Slide 25

Part I: The Essential Information

Practice

Active Medical and Behavioral Support Needs: Steve Page 6

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Slide 26

Active Medical and Behavioral Support Needs: Steve

Part I: The Essential Information

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Slide 27

Part II: The Personal Profile

What active medical or behavioral support needs must be planned for with Mary?

Practice

Page 3

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Slide 28

Part II: The Personal Profile

Active Medical and Behavioral Support Needs: Mary Page 6

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Slide 29

Part II: The Personal Profile

Practice

Active Medical and Behavioral Support Needs: Mary

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Part I: The Essential Information

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Part I: The Essential Information

The Plan for Self-Sufficiency

Considers future plans for inclusion;

Replaces “discharge plan” in the ISP;

Applies to every individual.

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Part I: The Essential Information

Steve

Page 7

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Slide 33

Part I: The Essential Information

Mary

Page 7

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Part I: The Essential Information

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Part I: The Essential Information

Page 8

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Part II: The Personal Profile

PART II: The Personal Profile

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Part II: The Personal Profile

Profile Areas:

• My Meeting• Talents & Contributions• The Life I Want• My Life Today• Getting the Life I Want

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Part II: The Personal Profile

Page 9

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3939

What makes a person happy, content, fulfilledWhat makes a person happy, content, fulfilled

• People, pets• daily routines and rituals, • products and things, • Interests and hobbies, • places one likes to go

Important TOImportant TO

Part II: The Personal Profile

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What we need to stay healthy, safe and valuedWhat we need to stay healthy, safe and valued

• Physical and emotional health• Safety and security• Things that make you valued in community

Part II: The Personal Profile

Important FORImportant FOR

Do you know the active medical

and behavioral supports needed

for each person?Do you know the active medical

and behavioral supports needed

for each person?

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Do the individual’s desired outcomes relate to talents, preferences and needs as identified in the assessments andindividual support plan?

Do the individual’s desired outcomes relate to talents, preferences and needs as identified in the assessments andindividual support plan?

Part II: The Personal Profile

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Do you know what is needed for health and happiness?

Part II: The Personal Profile

TOTO FORFOR

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Slide 43

Part II: The Personal Profile

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Part II: The Personal Profile

Page 10

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Part II: The Personal Profile

What is important to YOU about work?

Practice

Page 11

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Part II: The Personal Profile

Page 2

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Part II: The Personal Profile

Practice

What is important TO Steve

about work?

Page 12

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Part II: The Personal Profile

What is important TO Steve

about work?

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Slide 49

Part II: The Personal Profile

What is important TO Steve

about work?

Page 50: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 50

Part II: The Personal Profile

What is important TO Steve about work?

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Part II: The Personal Profile

Page 3

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Part II: The Personal Profile

What active support needs must be addressed in planning?

Page 13

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Part II: The Personal Profile

What would be important to YOU if you had the same

needs as Mary?

Practice

Page 13

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Part II: The Personal Profile

Practice

Page 14

What is important TO Mary

about Health

and Safety?

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Slide 55

Part II: The Personal Profile

What is important TO Mary

about Health

and Safety?

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Slide 56

Part II: The Personal Profile

What is important TO Mary

about Health

and Safety?

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Part II: The Personal Profile

What is important TO Mary

about Health

and Safety?

Page 58: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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Part II: The Personal Profile

We need to begin thinking about how active medical and behavioral support

needs relate to the important To information.

To plan successfully…

Page 59: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

How does what’s important TO Mary relate to each of these

active medical support needs?

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Part II: The Personal Profile

What if Mary also had asthma?

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Part II: The Personal Profile

What if Mary also had asthma?

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Part III: Shared Planning

PART III: Shared Planning

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Part III: Shared Planning

Work and Alternates

Community & InterestsHome

Money

Health & Safety

Transportation & TravelRelationships

Learning & Other Pursuits

Page 15

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Part III: Shared Planning

Writing outcomes…

Name important TO.

Writing an outcome based on the heart of each issue provides for a variety of

ways to support a person having what he or she wants.

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Outcomes are NOT meaningless to the person.“Jack ties his shoes.”

Outcomes are NOT services.

“Jack receives residential services.”

Outcomes ARE observable and are based on what is important TO each person!

Outcomes ARE observable and are based on what is important TO each person!

What are Outcomes?What are Outcomes?

Part III: Shared Planning

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Part III: Shared Planning

Writing outcomes…

Outcome: Steve is

organized.

Important TO: Being organized

Measure: When Steve is able to

organize his DVD collection, his

baseball cards and his closet himself.

By when:

January 1, 2016

Who will support

me?

ABC Residential

Martha (mother)

Page 72: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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Part III: Shared Planning

Writing outcomes…

Steve eats dinner with his friends.

Previous outcome example: Steve goes to Pizza Shack in order to eat with his friends.

Updated outcome examples:

Steve spends time with his friends. Steve goes out to eat.

Page 73: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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Part III: Shared Planning

Writing outcomes…Steve eats dinner with his friends.

“I no longer want/need supports when…”

Which makes more sense with this outcome?

An achievement

introducing natural supports?or

Page 74: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

Slide 74

Part III: Shared Planning

Writing outcomes…Steve eats dinner with his friends.

“I no longer want/need supports when…”

When Steve is able to schedule meals with his friends and has their support going to, during and returning home from meals.

Be specific!

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Part III: Shared Planning

Steve’s important TO

list about work from his personal profile.

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Part III: Shared Planning

Practice

Develop an outcome to address what’s important TO Steve about work Page 15

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Part III: Shared Planning

Practice

Complete outcome to address what’s important TO Steve about work

Page 16

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Part III: Shared Planning

Example

Example outcome to address what’s important TO Steve about work

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Part III: Shared Planning

Active need Outcome

MaryMary

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Part III: Shared Planning

Practice

Mary’s active

support needs list

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Slide 81

Part III: Shared Planning

Mary’s important TO list for Health &

Safety

Page 16

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Part III: Shared Planning

Practice

Mary’s active medical support needs list Page 17

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Part III: Shared Planning

Practice

Mary’s active medical support needs list

??

???

Page 84: DBHDS Vision: A life of possibilities for all Virginians PC ISP 2015 Presented by Provider Development DBHDS Division of Developmental Services April 2015

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What if Mary also had asthma?

Part III: Shared Planning

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What if Mary also had asthma?

Outcome: Mary breathes easily.

Breathing easily. Using an inhaler each day.

Important TO Important FOR

Based on what we know about Mary, to resolve this outcome ask…

Can she develop a skill?Can assistive technology be used?Can natural supports be introduced?

Part III: Shared Planning

Can the condition improve?

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Slide 86

What if Mary also had asthma?

I no longer want/need supports when…

Outcome: Mary breathes easily.

Mary is unable to use her inhaler and supports are expected to continue until she no longer needs it, until assistive technology can be identified or natural supports can be introduced.

Part III: Shared Planning

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What if Steve also had asthma?

I no longer want/need supports when…

Outcome: Steve breathes easily.

Steve is able to use his inhaler as prescribed for 6 months, until assistive technology is available or until he no longer needs it.

Part III: Shared Planning

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Part III: Shared Planning

Using the outcomes, complete Part III.

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Outcomes needed to complete Shared Planning

1: The active medical and behavioral needs outcomes

2: The 5 required life areas3: The 3 standard outcome options

Part III: Shared Planning

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The 5 required life areas…

Work & Alternates to WorkLearning & Other Pursuits

Community & Interests

Office of Quality

Management &

Development

HomeHealth & Safety

Part III: Shared Planning

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The “Active Needs” outcomes…

MedicalBehavioral

Communication

Sensory needsFall risk

Psychiatric needs

DiabetesHeart conditions

Causing harm

Hurting oneself

Taking from others

Part III: Shared Planning

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Slide 92

The 3 standard outcome options…Routine health and safety

Periodic Supports Support Coordination

Steve is healthy, safe and a valued member of his community.

Steve has something to do when plans are cancelled.

Steve’s outcomes are achieved.

Part III: Shared Planning

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Slide 93

The 3 standard outcome options…

Steve is healthy, safe and a valued member of his community.

1: Routine tasks that are not major “active needs” or focused on skill-building and are related to health & safety such as:

Taking medicationsGoing to medical appointments

Routine personal care (bathing, dressing, cleaning, etc.)

Part III: Shared Planning

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The 3 standard outcome options…

Steve has something to do when plans are cancelled.

2: Supports that are periodic in nature and provide for semi-predicable events that result in services provided and billed under periodic support hours.

Part III: Shared Planning

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The 3 standard outcome options…

Steve’s desired outcomes are achieved.

3: Activities related to Targeted Case Management provided exclusively by the Support Coordinator such as:

Assessing, planning, coordinating, linking and monitoring of services & supports

Part III: Shared Planning

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Slide 96

Steve is not tired all the time due to diabetes.

Steve explores different ways to enjoy music.

Steve has more friends.

Steve is healthy, safe and a valued member of his community.

Steve has something to do when plans are cancelled.

Steve’s outcomes are achieved.

Steve is organized.

Part III: Shared Planning

Steve has his own business and makes more money.

Active Medical/Behavioral?5 required life areas? 3 standard outcome

options?

Page 17

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Page 18

Outcome Worksheet available

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Part IV: Agreements

PART IV: Agreements

Page 19

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Part IV: Agreements

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Part IV: Agreements

Privacy is ensured…

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Part IV: Agreements

Self-direction is supported…

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Part IV: Agreements

The inability to meet preferences is described…

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Part IV: Agreements

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Slide 104

Part IV: Agreements

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Slide 105

Part IV: Agreements

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Part IV: Agreements

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Part V: Plan for Supports

PART V: The Plan for Supports

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Part V: Plan for Supports

Page 20

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Part V: Plan for Supports

Page 21

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Part V: Plan for Supports

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Part V: Plan for Supports

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Part V: Plan for Supports

Writing activities…

Name action verb activity.

Writing an activity is based on what can be seen when

supporting a person to learn or have what he or she

wants.

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Part V: Plan for Supports

Steve eats dinner with his friends.

Practice

Write 3 activities that support this outcome.

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Part V: Plan for Supports

Steve eats dinner with his friends.

Example

Write 3 activities that support this outcome.

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Part V: Plan for Supports

Steve eats dinner with his friends.

Example

Could any of these be skill-building?

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Part V: Plan for Supports

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Part V: Plan for Supports

Develop 3 activities that support this outcome.

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Part V: Plan for Supports

Practice

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Part V: Plan for Supports

Examples

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Part V: Plan for Supports

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Part V: Plan for Supports

Practice

Develop 1 outcome related to a meaningful day for Mary.Page 25

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Part V: Plan for Supports

Develop 3 activities that support this outcome.

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Part V: Plan for Supports

Practice

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Part V: Plan for Supports

Examples

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Part V: Plan for Supports

Practice

What support instructions include…

• How DSPs will support this person.

• What the individual can or likes to do.

• The type of support needed - detailed.

• What is needed for success.

• Where and what learning is recorded.

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Steve budgets his money.

Write 3 instructions related to this activity…

Practice

Part V: Plan for Supports

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Steve budgets his money.

What support instructions include…

Example

Part V: Plan for Supports

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Example

Part V: Plan for Supports

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Part V: Plan for Supports

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Part V: Plan for Supports

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Ongoing Learning & Documentation

Ongoing Learning and Documentation

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Ongoing Learning & Documentation

“Morning Routine” on the PFS=

“Morning Routine” on the schedule

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Ongoing Learning & Documentation

Steve’s checklist is based on his schedule

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Ongoing Learning & Documentation

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Beware of…

Documentation Drift!

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Person-Centered Review

The Person-Centered Review

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Person-Centered Review

Met = Outcome was achieved (and ended).Partially Met = Outcome was partially achieved.Not Met = Outcome was not achieved.

Outcome status definitions

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Person-Centered Review

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Person-Centered Review

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Person-Centered Review

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Person-Centered Review

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Person-Centered Review

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Contacts and resources:Community Resource Consultants (PC ISP): http://www.dbhds.virginia.gov/professionals-and-service-providers/developmental-disability-services-for-providers/provider-development

Person-Centered Thinking Training: http://www.personcenteredpractices.org/

Settlement Agreement information at DBHDS:http://www.dbhds.virginia.gov/individuals-and-families/developmental-disabilities/doj-settlement-agreement

CMS Final Rule information at DMAS: http://www.dmas.virginia.gov/Content_pgs/HCBS.aspx

Questions?