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DBHDS Vision: A life of possibilities for all Virginians
PC ISP 2015Presented by Provider Development
DBHDS Division of Developmental ServicesApril 2015
Slide 2
Slide 3
Obtaining ISP materials
ISP templates and videos are available online here:
Professionals And Service Providers Developmental Services Provider Development Person-Centered Planning
http://www.dbhds.virginia.gov/
Select links in the following order to access the ISP
Person
SIS
Part V Plan for Supports
PC Reviews and Learning
At the Annual ISP Meeting
After the Annual ISP Meeting
Before the Annual ISP Meeting
The ISP Learning Cycle
Important TO
Important FOR
Part III Shared
Planning
Part IV Agreements
Part II Personal Profile
Part I Essential
Information
STARTSTARTDocumentation
Slide 5
Slide 6
Updates emphasize…
Psychotropic medication use
Skill-development
Employment First
Comprehensive supports and most integrated settings
Measurability
Community participation
Monitoring
Risk
Choice and control
PC ISPPC ISP
Slide 7
Steve and Mary
See ISP Training Packet pages 2 and 3
Slide 8
Part I: The Essential Information
PART I: The Essential Information
Slide 9
• Representation• Friends & Community Contacts• Psychotropic Medication use• Employment First• Exceptional Support Needs• Plan for Self-Sufficiency• Review of Most Integrated
Settings
Key updates:
Part I: The Essential Information
Slide 10
Representation
CMS Final Rule guidance: People under guardianship or other legal assignment of individual rights, or who are being considered as candidates for these arrangements, should have the opportunity in the PCP process to address any concerns.
Part I: The Essential Information
Slide 11
Part I: The Essential Information
RepresentationPage 4
Slide 12
Part I: The Essential Information
Slide 13TLC-PCP 2013 www.learningcommunity.us
ServiceLife
CommunityLife
• Important for addressed• No organized effort to address important to
• To and for present• Active circle of support• Included in community life
• To and for present• Closest people are paid or family• Few real connections
A Good Paid Life
Focus on connecting, building relationshipsand natural supports‘Important to’ present
‘Important to’ recognized
Moving from Service Life to Community Life
Slide 14
Friends & Community Contacts
Supported by…
Person-Centered Practices Settlement Agreement
CMS Final Rule
Part I: The Essential Information
Slide 15
Part I: The Essential Information
Friends & Community Contacts Page 4
Slide 16
Part I: The Essential Information
Slide 17
Psychotropic Medication use
Part I: The Essential Information
Per the Office of Human Rights the record should show:
• the medication prescribed, to include dosage;
• an acknowledgement, if appropriate, that the individual/decision-maker was made aware of the risk/benefits/side effects by the prescribing physician;
• contact information for the prescribing physician for any further questions;
• the signature of individual and/or decision-maker.
Slide 18
Psychotropic Medication use
Part I: The Essential Information
Page 4
Slide 19
Part I: The Essential Information
Slide 20
Part I: The Essential Information
Slide 21
Part I: The Essential Information
Page 5
Slide 22
Part I: The Essential Information
Slide 23
Active Medical and Behavioral Support Needs
Part I: The Essential Information
Slide 24
Part II: The Personal Profile
What support needs must be planned for with Steve?
Practice
Page 2
Slide 25
Part I: The Essential Information
Practice
Active Medical and Behavioral Support Needs: Steve Page 6
Slide 26
Active Medical and Behavioral Support Needs: Steve
Part I: The Essential Information
Slide 27
Part II: The Personal Profile
What active medical or behavioral support needs must be planned for with Mary?
Practice
Page 3
Slide 28
Part II: The Personal Profile
Active Medical and Behavioral Support Needs: Mary Page 6
Slide 29
Part II: The Personal Profile
Practice
Active Medical and Behavioral Support Needs: Mary
Slide 30
Part I: The Essential Information
Slide 31
Part I: The Essential Information
The Plan for Self-Sufficiency
Considers future plans for inclusion;
Replaces “discharge plan” in the ISP;
Applies to every individual.
Slide 32
Part I: The Essential Information
Steve
Page 7
Slide 33
Part I: The Essential Information
Mary
Page 7
Slide 34
Part I: The Essential Information
Part I: The Essential Information
Page 8
Slide 36
Part II: The Personal Profile
PART II: The Personal Profile
Slide 37
Part II: The Personal Profile
Profile Areas:
• My Meeting• Talents & Contributions• The Life I Want• My Life Today• Getting the Life I Want
Slide 38
Part II: The Personal Profile
Page 9
3939
What makes a person happy, content, fulfilledWhat makes a person happy, content, fulfilled
• People, pets• daily routines and rituals, • products and things, • Interests and hobbies, • places one likes to go
Important TOImportant TO
Part II: The Personal Profile
4040
What we need to stay healthy, safe and valuedWhat we need to stay healthy, safe and valued
• Physical and emotional health• Safety and security• Things that make you valued in community
Part II: The Personal Profile
Important FORImportant FOR
Do you know the active medical
and behavioral supports needed
for each person?Do you know the active medical
and behavioral supports needed
for each person?
41
Do the individual’s desired outcomes relate to talents, preferences and needs as identified in the assessments andindividual support plan?
Do the individual’s desired outcomes relate to talents, preferences and needs as identified in the assessments andindividual support plan?
Part II: The Personal Profile
42
Do you know what is needed for health and happiness?
Part II: The Personal Profile
TOTO FORFOR
Slide 43
Part II: The Personal Profile
Slide 44
Part II: The Personal Profile
Page 10
Slide 45
Part II: The Personal Profile
What is important to YOU about work?
Practice
Page 11
Slide 46
Part II: The Personal Profile
Page 2
Slide 47
Part II: The Personal Profile
Practice
What is important TO Steve
about work?
Page 12
Slide 48
Part II: The Personal Profile
What is important TO Steve
about work?
Slide 49
Part II: The Personal Profile
What is important TO Steve
about work?
Slide 50
Part II: The Personal Profile
What is important TO Steve about work?
Slide 51
Part II: The Personal Profile
Page 3
Slide 52
Part II: The Personal Profile
What active support needs must be addressed in planning?
Page 13
Slide 53
Part II: The Personal Profile
What would be important to YOU if you had the same
needs as Mary?
Practice
Page 13
Slide 54
Part II: The Personal Profile
Practice
Page 14
What is important TO Mary
about Health
and Safety?
Slide 55
Part II: The Personal Profile
What is important TO Mary
about Health
and Safety?
Slide 56
Part II: The Personal Profile
What is important TO Mary
about Health
and Safety?
Slide 57
Part II: The Personal Profile
What is important TO Mary
about Health
and Safety?
Slide 58
Part II: The Personal Profile
We need to begin thinking about how active medical and behavioral support
needs relate to the important To information.
To plan successfully…
Slide 59
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 60
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 61
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 62
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 63
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 64
Part II: The Personal Profile
How does what’s important TO Mary relate to each of these
active medical support needs?
Slide 65
Part II: The Personal Profile
What if Mary also had asthma?
Slide 66
Part II: The Personal Profile
What if Mary also had asthma?
Slide 67
Part III: Shared Planning
PART III: Shared Planning
Slide 68
Part III: Shared Planning
Work and Alternates
Community & InterestsHome
Money
Health & Safety
Transportation & TravelRelationships
Learning & Other Pursuits
Page 15
Slide 69
Part III: Shared Planning
Writing outcomes…
Name important TO.
Writing an outcome based on the heart of each issue provides for a variety of
ways to support a person having what he or she wants.
70
Outcomes are NOT meaningless to the person.“Jack ties his shoes.”
Outcomes are NOT services.
“Jack receives residential services.”
Outcomes ARE observable and are based on what is important TO each person!
Outcomes ARE observable and are based on what is important TO each person!
What are Outcomes?What are Outcomes?
Part III: Shared Planning
Slide 71
Part III: Shared Planning
Writing outcomes…
Outcome: Steve is
organized.
Important TO: Being organized
Measure: When Steve is able to
organize his DVD collection, his
baseball cards and his closet himself.
By when:
January 1, 2016
Who will support
me?
ABC Residential
Martha (mother)
Slide 72
Part III: Shared Planning
Writing outcomes…
Steve eats dinner with his friends.
Previous outcome example: Steve goes to Pizza Shack in order to eat with his friends.
Updated outcome examples:
Steve spends time with his friends. Steve goes out to eat.
Slide 73
Part III: Shared Planning
Writing outcomes…Steve eats dinner with his friends.
“I no longer want/need supports when…”
Which makes more sense with this outcome?
An achievement
introducing natural supports?or
Slide 74
Part III: Shared Planning
Writing outcomes…Steve eats dinner with his friends.
“I no longer want/need supports when…”
When Steve is able to schedule meals with his friends and has their support going to, during and returning home from meals.
Be specific!
Slide 75
Part III: Shared Planning
Steve’s important TO
list about work from his personal profile.
Slide 76
Part III: Shared Planning
Practice
Develop an outcome to address what’s important TO Steve about work Page 15
Slide 77
Part III: Shared Planning
Practice
Complete outcome to address what’s important TO Steve about work
Page 16
Slide 78
Part III: Shared Planning
Example
Example outcome to address what’s important TO Steve about work
Slide 79
Part III: Shared Planning
Active need Outcome
MaryMary
Slide 80
Part III: Shared Planning
Practice
Mary’s active
support needs list
Slide 81
Part III: Shared Planning
Mary’s important TO list for Health &
Safety
Page 16
Slide 82
Part III: Shared Planning
Practice
Mary’s active medical support needs list Page 17
Slide 83
Part III: Shared Planning
Practice
Mary’s active medical support needs list
??
???
Slide 84
What if Mary also had asthma?
Part III: Shared Planning
Slide 85
What if Mary also had asthma?
Outcome: Mary breathes easily.
Breathing easily. Using an inhaler each day.
Important TO Important FOR
Based on what we know about Mary, to resolve this outcome ask…
Can she develop a skill?Can assistive technology be used?Can natural supports be introduced?
Part III: Shared Planning
Can the condition improve?
Slide 86
What if Mary also had asthma?
I no longer want/need supports when…
Outcome: Mary breathes easily.
Mary is unable to use her inhaler and supports are expected to continue until she no longer needs it, until assistive technology can be identified or natural supports can be introduced.
Part III: Shared Planning
Slide 87
What if Steve also had asthma?
I no longer want/need supports when…
Outcome: Steve breathes easily.
Steve is able to use his inhaler as prescribed for 6 months, until assistive technology is available or until he no longer needs it.
Part III: Shared Planning
Slide 88
Part III: Shared Planning
Using the outcomes, complete Part III.
Slide 89
Outcomes needed to complete Shared Planning
1: The active medical and behavioral needs outcomes
2: The 5 required life areas3: The 3 standard outcome options
Part III: Shared Planning
Slide 90
The 5 required life areas…
Work & Alternates to WorkLearning & Other Pursuits
Community & Interests
Office of Quality
Management &
Development
HomeHealth & Safety
Part III: Shared Planning
Slide 91
The “Active Needs” outcomes…
MedicalBehavioral
Communication
Sensory needsFall risk
Psychiatric needs
DiabetesHeart conditions
Causing harm
Hurting oneself
Taking from others
Part III: Shared Planning
Slide 92
The 3 standard outcome options…Routine health and safety
Periodic Supports Support Coordination
Steve is healthy, safe and a valued member of his community.
Steve has something to do when plans are cancelled.
Steve’s outcomes are achieved.
Part III: Shared Planning
Slide 93
The 3 standard outcome options…
Steve is healthy, safe and a valued member of his community.
1: Routine tasks that are not major “active needs” or focused on skill-building and are related to health & safety such as:
Taking medicationsGoing to medical appointments
Routine personal care (bathing, dressing, cleaning, etc.)
Part III: Shared Planning
Slide 94
The 3 standard outcome options…
Steve has something to do when plans are cancelled.
2: Supports that are periodic in nature and provide for semi-predicable events that result in services provided and billed under periodic support hours.
Part III: Shared Planning
Slide 95
The 3 standard outcome options…
Steve’s desired outcomes are achieved.
3: Activities related to Targeted Case Management provided exclusively by the Support Coordinator such as:
Assessing, planning, coordinating, linking and monitoring of services & supports
Part III: Shared Planning
Slide 96
Steve is not tired all the time due to diabetes.
Steve explores different ways to enjoy music.
Steve has more friends.
Steve is healthy, safe and a valued member of his community.
Steve has something to do when plans are cancelled.
Steve’s outcomes are achieved.
Steve is organized.
Part III: Shared Planning
Steve has his own business and makes more money.
Active Medical/Behavioral?5 required life areas? 3 standard outcome
options?
Page 17
Slide 97
Page 18
Outcome Worksheet available
Slide 98
Part IV: Agreements
PART IV: Agreements
Page 19
Slide 99
Part IV: Agreements
Slide 100
Part IV: Agreements
Privacy is ensured…
Slide 101
Part IV: Agreements
Self-direction is supported…
Slide 102
Part IV: Agreements
The inability to meet preferences is described…
Slide 103
Part IV: Agreements
Slide 104
Part IV: Agreements
Slide 105
Part IV: Agreements
Slide 106
Part IV: Agreements
Slide 107
Part V: Plan for Supports
PART V: The Plan for Supports
Slide 108
Part V: Plan for Supports
Page 20
Slide 109
Part V: Plan for Supports
Page 21
Slide 110
Part V: Plan for Supports
Slide 111
Part V: Plan for Supports
Slide 112
Part V: Plan for Supports
Writing activities…
Name action verb activity.
Writing an activity is based on what can be seen when
supporting a person to learn or have what he or she
wants.
Slide 113
Part V: Plan for Supports
Steve eats dinner with his friends.
Practice
Write 3 activities that support this outcome.
Page 22
Slide 114
Part V: Plan for Supports
Steve eats dinner with his friends.
Example
Write 3 activities that support this outcome.
Slide 115
Part V: Plan for Supports
Steve eats dinner with his friends.
Example
Could any of these be skill-building?
Slide 116
Part V: Plan for Supports
Slide 117
Part V: Plan for Supports
Develop 3 activities that support this outcome.
Slide 118
Part V: Plan for Supports
Practice
Page 23
Slide 119
Part V: Plan for Supports
Examples
Slide 120
Part V: Plan for Supports
Page 24
Slide 121
Part V: Plan for Supports
Practice
Develop 1 outcome related to a meaningful day for Mary.Page 25
Slide 122
Part V: Plan for Supports
Develop 3 activities that support this outcome.
Slide 123
Part V: Plan for Supports
Practice
Page 26
Slide 124
Part V: Plan for Supports
Examples
Slide 125
Part V: Plan for Supports
Practice
What support instructions include…
• How DSPs will support this person.
• What the individual can or likes to do.
• The type of support needed - detailed.
• What is needed for success.
• Where and what learning is recorded.
Slide 126
Steve budgets his money.
Write 3 instructions related to this activity…
Practice
Part V: Plan for Supports
Page 27
Slide 127
Steve budgets his money.
What support instructions include…
Example
Part V: Plan for Supports
Slide 128
Example
Part V: Plan for Supports
Slide 129
Part V: Plan for Supports
Page 28
Slide 130
Part V: Plan for Supports
Page 29
Slide 131
Ongoing Learning & Documentation
Ongoing Learning and Documentation
Slide 132
Ongoing Learning & Documentation
“Morning Routine” on the PFS=
“Morning Routine” on the schedule
Slide 133
Ongoing Learning & Documentation
Steve’s checklist is based on his schedule
Page 30
Slide 134
Ongoing Learning & Documentation
Page 31
Slide 135
Ongoing Learning & Documentation
Page 32
Slide 136
Ongoing Learning & Documentation
Slide 137
Ongoing Learning & Documentation
Slide 138
Ongoing Learning & Documentation
Slide 139
Ongoing Learning & Documentation
Slide 140
Ongoing Learning & Documentation
Page 33
Slide 141
Ongoing Learning & Documentation
Page 34
Slide 142
Beware of…
Documentation Drift!
Slide 143
Person-Centered Review
The Person-Centered Review
Page 35
Slide 144
Person-Centered Review
Met = Outcome was achieved (and ended).Partially Met = Outcome was partially achieved.Not Met = Outcome was not achieved.
Outcome status definitions
Slide 145
Person-Centered Review
Slide 146
Person-Centered Review
Slide 147
Person-Centered Review
Slide 148
Person-Centered Review
Slide 149
Person-Centered Review
Slide 150
Contacts and resources:Community Resource Consultants (PC ISP): http://www.dbhds.virginia.gov/professionals-and-service-providers/developmental-disability-services-for-providers/provider-development
Person-Centered Thinking Training: http://www.personcenteredpractices.org/
Settlement Agreement information at DBHDS:http://www.dbhds.virginia.gov/individuals-and-families/developmental-disabilities/doj-settlement-agreement
CMS Final Rule information at DMAS: http://www.dmas.virginia.gov/Content_pgs/HCBS.aspx
Questions?