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December 2016 New Mayor & Council elected page 2 Keeping cool while being green page 5 New tourist mecca in Bangholme pages 12 & 13 Speeding to export success page 17

December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 [email protected] Views expressed by individual contributors

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Page 1: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

December 2016

New Mayor & Council electedpage 2

Keeping cool while being greenpage 5

New tourist mecca in Bangholmepages 12 & 13

Speeding to export successpage 17

Page 2: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

FOCUS

In this edition we take the opportunity to celebrate the myriad of events,

attractions and retail opportunities on offer that make Greater Dandenong such a great place to live, work and play – particularly during the upcoming festive season.

Our centre page spread introduces an exciting new tourism precinct developing along Bangholme’s Riverend Road. As well as attracting national and international visitors, the precinct is predicted to generate a large number of jobs and custom for local businesses.

We profile SEBN’s Manufacturing Revitalisation and One Percent Project and Chisholm TAFE’s recent alliance with La Trobe University, allowing local students to complete degree level courses at Chisholm’s campuses. We also feature local businesses Bar Crusher Boats, Springvale’s Greyhound Entertainment, refrigerant replacement company BluOne, and GCS Credit.

I wish to recognise the enormous contribution the late Mr Roy Aspinall has made in support of the Greater Dandenong business community. Roy, who sadly passed away in September, was the inaugural Chairman of the Dandenong Retail Traders’ Association, holding the position for 16 years. Roy

also operated his iconic Highway Bowls Centre in central Dandenong for 33 years.

On behalf of the Greater Dandenong Business Team, I wish you, your staff, and families a safe and happy Christmas and look forward to engaging with you again in 2017.

Paul Kearsley Group Manager, Greater Dandenong Business

Paul Kearsley.

CONTACTPaul Kearsley Group Manager Greater Dandenong BusinessSandra George Manager SEBN City of Greater Dandenong Council Offices 225 Lonsdale Street Dandenong, Victoria 3175Enquiries to 8571 1550 www.greaterdandenong.com [email protected] Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 2524 www.semma.com.auAmanda Checken Greater Dandenong Chamber of Commerce Ph: 9768 3283 www.greaterdandenongchamber.com.auBill Underwood Stakeholder Editorial Ph: 8571 1455 [email protected] expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.

Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for non-commercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, December 2016.'

To subscribe email: [email protected]

Cover: A local office worker shopping at Dandenong Market with a Work Shop Play shopping trolley. Details of the Work. Shop. Play program are provided on page 4.

COUNCIL ELECTS NEW MAYORRed Gum Ward Councillor Jim Memeti has been elected

Mayor of the City of Greater Dandenong for the third time. He was elected as the new Mayor on 10 November as the 2016/17 councillors were sworn in following their recent election.

“I am a passionate advocate for this city. I am intensely proud of our diversity and our sense of community, and I promise you all that I will continue to work to make Greater Dandenong an even better place to live work and study” Cr Memeti said.

During his last Mayoral term Cr Memeti said one of his proudest achievements was overseeing the opening of the new civic centre, which has provided a centrepiece for the revitalisation of central Dandenong.

Over the next 12 months, he will oversee a number of projects to help revitalise Springvale, including the refurbishment of the Springvale Town Hall, the laneways project and the new Tatterson Park Pavilion.

Cr Memeti said collaboration was the key to success at Council, and he looked forward to working with the CEO John Bennie, executive team, and fellow councillors during his term as Mayor.

Visit www.greaterdandenong.com to learn more about your new Council.

Mayor Jim Memeti, fourth from left, and newly

elected Councillors getting into the Christmas spirit.

STAKEHOLDER 2

Page 3: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

SPRINGVALE VENUE DISHES UP A VICTORIAN AWARD-WIN

In April this year, Community Clubs Victoria awarded Greyhounds

Entertainment the 2015 Best Metro Club Bistro Award for its successful Springvale venue.

Dawson’s Bistro, next to Sandown Greyhound Racing Track, caters for more than 1,100 customers per week.

“It’s a proud achievement for us because it’s the first one, and our head chef has been with us for 20 years,” said Membership and Promotions Manager Melissa Baharis. “It’s great to be acknowledged for all the hard work he, his kitchen and bistro staff have put in, and as a venue.

“We have high standards, our meals are consistent, we provide full table service, and have good teamwork – we’re just getting better. We also attract a lot of seniors as we offer really great rates on our main menu.”

The not-for-profit organisation, in conjunction with Sandown Greyhound Racing Club, also established the Greyhound Community Grants Fund in 2015 to provide support in the areas of health, recreation, and community events.

The Fund allocates $100,000 annually for Greater Dandenong organisations with previous recipients including Springvale Learning and Activities Centre, sporting clubs, primary schools and Rotary Australia.

www.greyhoundsentertainment.com.au

A number of local businesses have been accepted to participate

in the 2017 Melbourne Food and Wine Festival.

In Springvale, you can indulge in a sumptuous Cambodian banquet at My Cambodia and then visit Milan Tea House to enjoy 3 exquisite Chinese teas and learn about traditional tea preparations and their benefits: 31 March, 12pm to 2.30pm, $60 per person.

In Dandenong, Uncle’s Smallgoods & Kaiju Brewery are offering a night of artisan smoked meats matched with devastatingly good craft beer and cider. Tour the brewery and then sit down to a memorable degustation, where the boys from Uncle’s carve up their best hand crafted smallgoods as the brewers from Kaiju ensure you wash them down with their finest drops: 6 April for a 6.30pm start, $85 per person.

Indulge in the best of Melbourne’s street food scene at Dandenong World Fare hosted by Dandenong Market. At this free event, you can sample the fare offered by 40 multicultural food

trucks and street stalls hand-picked by the market managers, shake your hips on the world music stage, be inspired by cooking demonstrations, and enjoy fairground rides: 2 April 10am – 4pm.

www.melbournefoodandwine.com.au

Calling all Food and Beverage Manufacturers

Council is calling for Expressions of Interest from businesses that

want to be part of the annual Good Food and Wine Show. Council has secured a 6 x 6 metre site at the Melbourne Convention and Exhibition Centre between 2–4 June 2017 for you to showcase your food and beverage products.

With over 35,000 people attending the event, this is a great opportunity for you to promote your business and products to the world!

Email [email protected] by Friday 27 January 2017 to register your interest or to request further information.

Greater Dandenong celebrates its wonderful food

Tea service at Milan Tea House.

Uncle's smallgoods.

The Greyhounds Entertainment Team with their award

3 STAKEHOLDER

SHOWCASING BUSINESS

Page 4: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

WANT TO ACCESS GREAT FOOD DEALS?Work. Shop. Play. (WSP) was

developed as a joint initiative between Council and local businesses to introduce workers to the myriad of retail and food offer available in central Dandenong.

The WSP App provides great deals on food purchases within the precinct. Apple and Android users can download the app for FREE from iTunes or GooglePlay Stores.

The app provides you with dining, take-away and shopping suggestions offered by central Dandenong businesses. As well as getting fabulous food offers, you can also rate your experience, see other reviews and find interesting restaurants within walking or driving distance. Get onboard and visit some of the participating businesses including traders at the Dandenong Market as

well as Ginger Jones, Young Uncles, Austgold and Roshan’s Fashions, all have special offers waiting for you to enjoy.

If your business wants to get involved email [email protected] or call 8571 5222.

Manufacturer opens doors to new marketsLotus in Dandenong South is making a world-class

impression, expanding into New Zealand and manufacturing moving walls for the new International Convention Centre Sydney as part of the Darling Harbour Live (DHL) project.

As one of Australia’s largest suppliers of acoustic operable walls, the 60-year-old door company made its “evolution” into the niche market around 20 years ago. “Today our purpose is to enable built spaces to adapt to the way people live, work and learn,” said General Manager for Operations Steve Tabone.

“One of our significant projects was the Victoria Police training facility in Craigieburn, which enables trainers to configure a different layout each time so members don’t rely on their memory.”

General Manager for Sales Allison Cadan said their work on DHL was a big milestone for the company. “A significant benefit for Lendlease was that we were the only tendering company who would actually build the panels in Australia, therefore product was only ever two days away from site, and jobs were kept locally. Overall we manufactured and installed just under 500 panels at 10 m tall, and approximately 200 panels at lower heights.

“We were proud to have the in-house ability to innovate and design product features into our offering for DHL that millions of Australians will interact with over the coming years.

“We’re in discussions for another three convention centres at this time,” Ms Cadan said.

Lotus opened in New Zealand earlier this year to provide sales, installation and project management services. “A lot of the architects and builders here have firms in New Zealand too. We’re looking forward to strengthening those relationships so they too can embrace the advantages of dynamic spaces,” said Ms Cadan.

www.lotusdoors.com.auL-R Nick Diggens, Managing Director, and Steve Tabone,

General Manager, Lotus.

STAKEHOLDER 4

BUSINESS

Page 5: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

CALLING ALL SUSTAINABILITY CHAMPIONSAre you a sustainability leader or

innovator? If so, you are invited to submit an entry for the 3rd Annual Greater Dandenong Sustainability Awards.

The Sustainable Business and Sustainable Development Categories recognise sustainability leadership demonstrated by local businesses and developers. If you have recently upgraded your building or equipment, integrated sustainability into your business operations, delivered a product or service that benefits the environment, or constructed a sustainable building/development, we encourage you to enter.

“The awards are a great way to showcase the sustainability and leadership shown by local businesses. In 2016, we saw some great entries who demonstrated what can be achieved. Not only is this inspiring for others, but it also encourages knowledge sharing and the establishment of partnerships,” said Jody Bosman, Director of City Planning, Design and Amenity at Greater Dandenong.

Sustainable Business Award winners will be announced at a prominent SEBN business event in March and promoted widely by Council in recognition of their achievements. Finalists will also be showcased at the Sustainability Festival on Sunday 26 February at the Dandenong Market.

Entries for the Sustainable Business Category close 4pm on Friday 10 February 2017.

Entry forms and further information is available at: www.greaterdandenong.com > search ‘Sustainability Awards’

KEEPING COOL WHILE BEING GREENA new, environmentally-friendly

refrigerant is proving its worth among some of Australia’s biggest organisations.

Joe Coetzer secured the exclusive rights to import and distribute TdX20 late last year and established BluOne in Dandenong South.

“I’ve been in the electrical trade for 30 years with involvement in the design of government facilities, which focus on energy savings and the reduction of their carbon footprint,” said Mr Coetzer.

“In the US they developed a product called TdX20, aka R458A, a refrigerant for air-conditioning and refrigeration systems. When I heard about it I knew straight away what this means for the whole industry.”

TdX20 is a non-flammable, non-ozone depleting, energy saving replacement for R22. Because of the negative impact on the environment, the Australian Government signed the Montreal Protocol to enforce phasing out R22 from 2010.

“What we’re promoting to the market is that you don’t have to install new equipment. With TdX20 being more efficient, you gain an average of 20 per cent energy savings and at the same time start saving money for new equipment.”

Mr Coetzer said BluOne was encouraging end users to perform their own in-house testing to prove the qualities of TdX20 specific to that organisation.

“Once they validate the tests with their installers it becomes a race against time to capitalise on this opportunity. Some of our bigger clients like Harvey Norman are now doing a nationwide roll-out of around 195 stores.

“We’re working with the Dandenong campus of Chisholm TAFE, and we’ve done independent testing, with a 20 per cent reduction in energy usage and 3.3 metric tonne CO2 reduction per year. Their installers have now submitted a proposal to do a changeover on all of their campuses.”

www.bluone.com.au/chisholm

Joe Coetzer, CEO, BluOne.

5 STAKEHOLDER

SUSTAINABILITY

Page 6: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

DESTINATION GREATER DANDENONG

A dedicated page created on Council’s website to promote local tourism opportunities

In November 2014 Council adopted its Tourism Strategy and Action Plan 2014 – 2018The strategy outlines Council’s plans for the development, management and marketing of the City of Greater Dandenong (CGD) as a visitor destination. It aims to capitalise on the municipality's strengths including its distinctive kaleidoscope of cultures and diverse food offering.

Food and Tourism Officer appointed

Tours conducted for metro media – hosted by known foodies Maeve O’Meara in Dandenong and Elizabeth Chong in Springvale. Tours resulted in Herald Sun Taste double page spreads, plus articles in Broadsheet, Visit Victoria and various social media channels. Generated over 1 million ‘impressions’ equating to over $950,000 in advertising value

Full page monthly advertorials in Where Magazine. Over 35,000 copies distributed to CBD and metro accommodation venues

Great Bites – foodies guide published to promote dining opportunities in central Dandenong, Springvale and Noble Park. Distributed from Council outlets, accommodation venues and Federation Square Information Centre

New tourism maps highlighting visitor destinations and experiences produced for three main activity centres

Strengthened partnership with Destination Melbourne – Discover your Own Backyard to enhance promotion of the region’s tourism offer and ensure inclusion in Destination Melbourne’s Management Plan targeting major tourism growth opportunities across Victoria

Great Bites – Hidden Gems delivered to households to promote foodie businesses in small neighbourhood shopping centres

Royal Auto magazine features – Fine in Dandy and 10 Things to love about Dandenong

Channel 9 Today Show weather segment broadcast live from the Dandenong Festival of Lights

GrEATer Dandenong brand developed and widely used to promote local cuisine

Actions & achievements to date:

STAKEHOLDER 6

TOURISM

Page 7: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

Ongoing media coverage generated in – Herald Sun, Visit Victoria, Destination Melbourne, commercial television, local newspapers, Vogue, Weekend Notes and Food Blogs

Food and Cultural tours introduce visitors to the area and authentic food and cultural experiences on offer. Twenty tours held in 2016 averaging 16 people per tour

City of Greater Dandenong hosted Municipal Association of Victoria’s ‘From Multiculturalism to Inclusion’ biannual conference – 120 delegates and 28 presenters from across Victoria attended

Promotional photos and media quotes displayed at the Civic Centre and vacant shops along Lonsdale Street Dandenong

Participated in the 2016, Destination Melbourne’s Tourism Expo further raising Greater Dandenong’s profile at this important tourism industry event

City of Greater Dandenong featured in Victorian Experience Culture guide distributed to all Tourism Information Centres across Victoria

Singapore’s The Straits Times newspaper ran a story on Greater Dandenong being selected as the home of Victoria’s first Indian Cultural Precinct

Hosted seven Indonesian journalists visiting the City of Greater Dandenong. They subsequently featured the area on local television to a viewing audience of 2.5 million

Local festivals and events widely promoted through media outlets and via tourism partners. The City of Greater Dandenong Festival of Lights now being used as a model for light festivals across the country

Local businesses assisted to participate in major Victorian events including Melbourne Food and Wine Festival and Good Food Month

Hosted a site visit to the Riverend Road Tourism Precinct to introduce representatives of the Victorian Tourism Industry Council (VTIC) to this exciting new tourism and recreational destination

Dandenong Market – 150th anniversary officially celebrated on 10 October 2016. Market mural along with a coffee table book were launched to commemorate the milestone and further promote this iconic visitor attraction

Two videos promoting local cuisine produced and shown on Harmony Square’s big screen

The Interfaith Network and Council collaborated to market Interfaith tours and publish a new edition of the Interfaith coffee table book

Springvale and Dandenong feature in The Age Spectrum – 6 reasons to visit segment

www.greaterdandenong.com/visit

7 STAKEHOLDER

TOURISM

Page 8: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

Economic Update Supported by low inflation and low interest rates, the Australian economy is continuing to grow at a moderate rate.

Looking at some key economic indicators, we can assess how the City of Greater Dandenong (CGD) economy performed during the 2015-16 financial year.

Business Counts The number of actively trading businesses in Greater Dandenong grew by four per cent, bringing the total number of businesses to 13,023.

The number of large businesses with over 200 employees (including both new and expanding businesses) increased from nine to 34. The number of medium size businesses with 20-199 employees rose by 5.3 per cent to 611 businesses for the same period. In addition, the number of businesses earning more than $2 million increased by 8.6 per cent.

Businesses with less than 20 employees make up 95 per cent of the total number of operating businesses in the municipality. Approximately, 89 per cent of the new businesses belong into this group.

Building approvals Compared to the previous financial year, the value of building approvals in the municipality increased by 12 per cent, amounting to $686.2 million.

In particular, non-residential building approvals value increased by a staggering 40 per cent – from $280 million to $392 million. Greater Dandenong non-residential building approvals make up one quarter of all non-residential approvals issued in the six municipalities making up the Melbourne south area.

Unemployment rateEven though the national unemployment rate has fallen over the past year, Greater Dandenong’s

unemployment rate remains unchanged at 12.4 per cent. Unemployment continues to be a challenge in Greater Dandenong evident in the fact that the unemployment rate grew by 50 per cent over the last four years.

National labour market indicators paint a mixed picture of the current labour market showing that part time rather than full time employment has been growing strongly. However, it is expected that employment will expand in the near term.

The increased number of businesses and building permits issued over the last financial year are good indicators of a thriving economy with businesses having the opportunity to tap into an available workforce right on their doorstep.

40% increase in CGD non-residential

construction approvals compared to 2014–15

509 new CGD businesses established 2015–16

25% of Melbourne South’s non-residential approvals were

issued in CGD during 2014–15

NEW

ONLINE ECONOMIC PROFILE IS BACK Our City of Greater Dandenong interactive online profile

is once again available on the following website: www.economicprofile.com.au/greaterdandenong

This tool provides detailed information about the Greater Dandenong economy including statistics about industry,

tourism, workforce and trends. Melbourne’s South, State

and national data are also available to enable users to benchmark the statistics as required.

The Economic Profile is a great source of data for businesses and organisations looking to develop marketing strategies, business plans, and business cases to support funding applications.

STAKEHOLDER 8

STATISTICS

Page 9: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

U-Neek identifies the ‘gap’“We always take interest in these kinds of

programs as we’re planning to grow,” said Teddy Oudin, Sales Engineer for U-Neek Bending.

“We are a bending, rolling and fabrication engineering company and we supply different industries, mainly power, mining, transport and telecommunications.

“Specialist James Atkins presented on how to market for growth; we did a gap analysis and identified where we are now, where we want to be and how we’re going to get there.”

Mr Oudin said part of the program was creating a one-page strategic plan to identify the right tools to grow the business.

"I picked two projects, one in telecommunications and another in the building industry. These projects would make us more efficient, enable us deeper market penetration and greater market share."

“We looked at how to break into those sections of the market. This includes identifying the customer, conducting research, finding key people in that company, understanding those people and building rapport. Sometimes it can take a year or two.

“James is really good at what he does and we can use him as a resource if we need to. He was very helpful and very knowledgeable,” Mr Oudin said.

www.uneek.com.au

Manufacturing Revitalisation Program In response to projected regional job

losses resulting from the closure of the three major car manufacturing plants, Council approved funding in 2015 for SEBN to deliver its “Revitalising Manufacturing Program” over a two-year period.

The program enabled SEBN and its partners to identify local manufacturers impacted by the closures and provide access to specialist providers, free of charge,

to work on areas of their business critical to ensuring their ongoing sustainability. The program covers a broad range of disciplines including sales and marketing, change culture, finance, shop floor operations, HR, leadership, strategy development etc.

Case studies of two of the program’s participants are provided on this page.

To find out more about this ongoing program, call 8571 1576 or email [email protected]

Mackay diversifies and streamlinesMackay Consolidated Industries (MCI) is further

streamlining its processes and developing marketing campaigns following the SEBN program.

The Australian business manufactures engineered rubber and bonded metal/rubber composite products in Melbourne and Thailand; the company has diversified over its 84 year history.

“The four key pillars of our business are automotive, industrial, defence and technical,” said Michael Morgan, Group Sales & Marketing Manager for MCI. “The business started in automotive OE [original equipment], but with this winding down in Australia we have had to diversify into the automotive after-market, which is now a larger percentage of our overall automotive division.”

“We believe we can continually learn new ways of doing business and new ways of thinking. What SEBN offers is a great opportunity to network and help local businesses help each other.

“It’s a very well structured program, looking at all facets of our business, understanding what our competitive advantage are and the best marketing strategies to promote that to Australian and international markets,” Mr Morgan said.

MCI worked with James Atkins, a marketing specialist, in sales and marketing workshops as well as in one-to-one sessions.

“A group of businesses in the program still get together monthly to review our marketing progress, share ideas and give each other feedback.”

www.mackayrubber.com.au

9 STAKEHOLDER

MANUFACTURING

Page 10: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

La Trobe to deliver degrees at Chisholm campusesChisholm Institute and

La Trobe University have joined forces to bring locally delivered La Trobe University degrees to south east Melbourne.

La Trobe has entered into a long-term partnership with Chisholm to make La Trobe degree courses available at Chisholm’s Dandenong, Berwick and Frankston campuses.

From next year, students will be able to study Bachelor degrees in Accounting, Information Technology, Healthcare (Nursing Foundation), Early Learning and Community Services.

Students will also be able to study a Master’s of Business Administration via Chisholm.

La Trobe University and Chisholm have been partnering since 2012 and are in the process of developing innovative courses and delivery partnerships.

The range of courses available is set to grow during 2017 as additional facilities become available across Chisholm’s campuses. Future course offerings in sport, engineering and advanced manufacturing, education, business and cyber security are currently under development.

“We are delighted to be partnering with Chisholm to offer our respected and popular courses to the people of south eastern Melbourne", said La Trobe Vice-Chancellor, Professor John Dewar.

“Teaming Chisholm’s extensive campus network, industry relationships and 35,000 students with one of Australia’s leading teaching and research universities is a very powerful combination that will have tremendous economic, social and job-creation benefits for the local economy.”

According to Chisholm’s CEO, Maria Peters: “Our partnership with La Trobe University will provide access and opportunity for current and future students of Chisholm who want a pathway into bachelor degrees from a leading University without having to travel long distances.

“As a TAFE and higher education provider, we are committed to delivering leading education and training outcomes across the broader south east community. Through our partnership with La Trobe University, our students will have the opportunity to undertake meaningful higher education programs backed by one of Australia’s leading universities.”

ONE PERCENT PROJECT -

Working together to reduce unemployment

The One Percent Project, launched in May through the Greater

Dandenong Employment Taskforce has the City of Greater Dandenong, Chisholm Institute, local employment providers, and business and industry joining forces to support disadvantaged jobseekers.

The project aims to support employers to recruit one percent of their workforce from the local talent pool who are facing barriers to joining or re-joining the workforce.

Due to its complex nature, a unique pilot is currently being trialled to ensure that the match between employers and jobseekers provides a win-win experience.

With the completion of the pilot anticipated by the end of the year, it is intended to broaden the reach of this initiative in 2017 and encourage all local employers to participate.

There are many ways to reach out to a disadvantaged jobseeker – provide a work experience placement for a jobseeker without any local work history, release staff to help a new arrival to develop their language skills, offer workplace tours to showcase your industry or simply recruit your next staff member from this pool of talent – the opportunities are endless.

Working together we can develop a skilled and responsive pool of job seekers to meet the needs of local industry and reverse the rising unemployment rate in Greater Dandenong.

If you’d like to find out how you can get involved in this project, email [email protected] or phone: 8571 1576

The Greater Dandenong Employment Taskforce comprises senior representatives from key organisations including state and local governments, the South East LLEN, Chisholm, Southern RDA, AMES, MAX Solution, ACFE and SEMMA.

Students at Chisholm’s Dandenong Campus.

STAKEHOLDER 10

EDUCATION & EMPLOYMENT

Page 11: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

Council has created a series of Activity Centre Profiles that provide

an overview of Greater Dandenong’s three activity centres in a concise and user friendly format.

The profiles, combing information from a variety of sources, provide a quick and comprehensive overview of the Dandenong, Springvale and Noble Park Activity Centres.

The easy-to-read documents outline the unique characteristics of each centre, and serve as a snapshot in time for each of these areas.

The profiles will be revised every three to five years to capture the evolving nature of each activity centre.

The profiles serve as a source of information for business, investors, developers, real estate agents, Council, government and non-government organisations, new or relocating residents, students and other members of the general public.

The profiles are available on Council’s website or in hard copy form at Council’s customer service centres and at www.greaterdandenong.com > search ‘profiles’

SPRINGVALE’S NEW CHAMPS-ELYSÉESThe Springvale Boulevard project will

transform Springvale Road between Virginia Street and St James Avenue into a signature boulevard to reinforce the activity centre’s status as one of Melbourne’s leading business and cultural destinations.

Council has completed the pre-design consultation process to capture community and business aspirations for the project. Over 1,000 people provided valuable input which has been documented in the Design Framework.

A design team was engaged in October to produce a concept plan which addresses these aspirations.

Detailed design will then be developed for the agreed Stage 1 works planned for construction during 2017-18, subject to funding. Further consultation activities are planned to maintain community and business involvement in the initiative.

As a staged project, it is anticipated design and construction will occur over several years. You are invited to contribute to this important project by contacting the Project Team at www.greaterdandenong.com/SpringvaleBoulevard or phoning Colleen Johnson - Springvale Boulevard Project Manager on 8571 1672.

GREATER DANDENONG’S PLACEMAKING FRAMEWORK

Profiling Greater Dandenong’s activity centres

The City of Greater Dandenong is committed to creating great places for its people

through placemaking – a collaborative process of creating people-focussed places for communities, places that people understand, participate in, and feel ownership of.

Council takes a holistic approach to managing, enhancing and activating places that reflect local aspirations. This approach is applied in the city’s three key activity centres: Dandenong, Noble Park and Springvale, to ensure they continue to develop as places that are economically sustainable, provide unique experiences and have an individual character.

The Placemaking Framework has been developed to ensure activity centre

revitalisation initiatives are focused on delivering improvements that provide multiple benefits. It will influence community engagement, participation, attraction, investment, economic viability, visitation and liveability.

Council involves local people in planning spaces to ensure revitalisation work helps capture the unique character of that community and are meaningful to the people who use the spaces.

For more information or a copy of the Activity Centre’s Placemaking Framework please call Council on 8571 1000 or visit www.greaterdandenong.com.au > search ‘placemaking’

Springvale business people participating in the consultation process.

11 STAKEHOLDER

ACTIVITY CENTRES

Page 12: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

New tourism and recreation precinct emerges

An exciting new activity hub is taking shape along Riverend Road in

Bangholme.

Four diverse businesses have formed the Riverend Business Community partnership, working collaboratively to market the precinct and to lobby for funding to improve infrastructure servicing the area.

With the businesses investing more than $15 million in private capital, and creating an anticipated 200 plus new jobs over the next two years, the precinct is destined to become one of Greater Dandenong and south east Melbourne’s key tourist destinations.

The following business profiles provide an overview of what’s on offer and planned in the precinct.

To view a video of the River End Road attractions visit: www.facebook.com/riverendroad/videos/1659531281042724/

BANGHOLME TO BECOME WATERSPORT MECCAVictoria’s first cable wakeboard park

is set to become a major attraction for tourists, watersport enthusiasts and team building companies when it opens this summer.

Melbourne Cable Park, a $7 million Activ Concepts development at the National Watersports Centre in Bangholme, will see visitors of all levels wakeboarding and water-skiing while being pulled by cables.

“Cable parks have been around for 40 years,” said Ian Clark, Managing Director of Activ Concepts. “There’s no need for a boat so it becomes more accessible to everyone.”

The environmentally-friendly activity park, which has been five years in the making, will also cater for kayaking

and paddle boarding. It will boast an aqua fun park for all ages and by late 2017, an aerial playground.

“Our family-run company is actually a major watersport manufacturer and distributor so it’s a natural extension for us,” said Mr Clark.

“We’re aligning the offerings of the park with community needs – affordable, accessible activities for youth. We’re going to have 50 to 70 full-time staff – when fully operational we’ll probably have 200 people on our books – with 20 per cent of jobs allocated towards at-risk youth.

“An economic impact analysis of our park estimated it will generate up to $29 million of extra output in the municipality per year and attract

over 100,000 visitors to the area annually.

“We need a lot of new services and infrastructure to grow our business and we are working with the Federal and State governments to source funding to enable this.”

www.facebook.com/melbournecablepark

Another major attraction is set to open in Bangholme with Jolong

Park, formerly Nine Dragons, adding to its offering.

HorseWorld Australia, set on 40 acres, will feature 'Melbourne Cup Gardens', a playground and castle for kids, horse and carriage tours, wildlife, an Indigenous boardwalk, and gift shop.

General Manager of HorseWorld Alisha Griffiths is no stranger to the industry, having operated Horseback Mornington Peninsula for the past six years.

Founders Sisly Tian and Ms Griffiths identified Jolong Park as an ideal location for HorseWorld with its proximity to Melbourne and reputation as a top equestrian facility and Registered Training Organisation.

"If you look at tourism numbers, China is number one," Ms Griffiths said. "Generally, Chinese tourists love taking photos and shopping. They also like clean air and outdoor activities.

"We're targeting a mainstream Chinese traveller; we'll offer more than 50 incredible photo opportunities. It also works well with the Aussie customer in terms of social media, and it's every child's dream to go to a HorseWorld.

"We plan to run 15 to 20 shows a day in the indoor arena such as trick riding, racing and jumping, making it theatrical with a theme park feel.

"In the second stage we want to grow everything eaten on the property, and in stage three we'd like to see 'glamping accommodation'."

According to Ms Griffiths, HorseWorld expects to attract 5,000 visitors per week and is also investing in Australia's first dedicated equestrian museum. Jolong Park plans to launch Horseworld on 1 January 2017.

www.horseworldaustralia.com.au

Exciting expansion for

equestrian centre

One of the water sport activities to be offered

at the cable park.

STAKEHOLDER 12

TOURISM

Page 13: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

CORNISH MAKES THE MOST OF BANGHOLME

Cornish College, a co-educational

school for Early Learning Centre to Year 12 students, makes the most of its location in

Bangholme by incorporating Jolong Park into its co-curricular program.

“Our equestrian program students love Jolong Park’s state-of-the-art indoor facilities,” said the College’s Business Manager Martin Massey.

“A strong equestrian program encourages female enrolments and attracts students who have their own horses. Going forward, we’d like to look at offering equine study.”

Cornish College also plans to utilise the Melbourne Cable Park facilities next door when operational.

“It will be a great attraction to the area. The planned climbing and kayaking facilities may be able to be incorporated into our student offering,” Mr Massey said.

The College is also looking at incorporating The Craft & Co into its syllabus from a viticulture perspective as well as a sustainable one.

Cornish College is an independent Uniting Church school with 615 students from bayside and peninsula regions.

www.cornishcollege.vic.edu.au

CRAFTY COLLABORATION TEMPTS THE TASTEBUDSBangholme business The Craft &

Co brings the best of Melbourne, craftsmanship and fresh produce together in what has become an award-winning collaboration.

Owners Paul and Lisa Baggio opened the 40-acre premises in early 2015 to create a “foodies’ wonderland”.

“The idea of The Craft & Co was to develop a space with all the working environments to make wine, beer, cheeses and coffee, and invite makers to showcase their craft,” said Mr Baggio.

“This year we’re going to have five winemakers producing here, giving them the opportunity to use state-of-the-art equipment.”

The business produces its own wine from the previously established vineyard; 2016 will be the first year The Craft & Co label releases its full range

consisting of five styles made from 12 grape varieties.

“We’ve recently opened the cellar door out of harvest season because customers told us they want to sit and dine within the winery,” Mr Baggio said

The Craft & Co’s café opened in April 2016 and was fully booked throughout winter. “Visitors can actually be a part of the paddock to plate experience. The next stage of development is the vegetable, botanical and hop gardens.

“With the popularity of the Bangholme site we’re aiming to rework the spaces to deal with demand. As per the Collingwood premises we opened in 2015, we hope to incorporate a brewery, distillery, and makers’ market at Bangholme. We feel it will just add to the feel and excitement of the place,” Mr Baggio said.

www.thecraftandco.com.au

Cornish College students at their Bangholme campus.

Lisa Baggio, Owner, Craft and Co café winery and farm.

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TOURISM

Page 14: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

worklocalgreaterdandenong.com.au

Register today to:

› Place your vacancy on the portal free of charge

› Access local job seekers

› Search resumes of registered job seekers.

For more information contact SEBN on: Ph: 8571 1576 Email: [email protected]

LOOKING FOR LOCAL TALENT?

2017 SEBN NETWORKS INCLUDE:• Manufacturing Leadership

• Workplace Health & Safety

• Manufacturing ‘Xcellents’ (Shop Floor)

• Export / Globalisation

• South East Quality Network (SEQN)

• Young Leaders (under 40)

• SE Women in Business

Internationally renowned engineer for humanity, 32 year old Dr Jordan

Nguyen engaged and inspired more than 200 secondary school students at the annual SEBN/SE LLEN Lunch with the Winners in September.

Using his own journey to demonstrate his passion, Jordan asked the students to set a goal and work towards it, asking ‘if you don’t know who you are or where you want to go in life, then how are you going to get there?’.

A passionate advocate for social change, Jordan found his ‘goal’ after hitting his head diving into a swimming pool and finding himself temporarily paralysed. Discovering that resources for those who were disabled were very limited, Jordan’s life purpose became focused on using technology to bring independence to those without mobility. While still a student Jordan invented a thought controlled

wheelchair by tapping into the electrical signals for the brain – using veterinary science (and horse-like vision) to do so. An amazing young man, Jordan is on a mission to improve the lives of as many people as possible designing life-changing technologies that are intelligent, futuristic and inclusive.

Three more successful young ‘winners’ Quintin Whitehead, Bianca Santos and Guillaume Nyakaboyi then spoke of their employment journeys and were interviewed by Scott Fitzgibbon from Macpherson Kelley to draw out their different but highly successful employment pathways.

The event concluded with futurist Marcus Barber talking about the need to be able to problem solve, have good analytical skills and be flexible and adaptable for tomorrow’s workplace and encouraged students to both learn from each other and collaborate.

Connect, Engage and Grow with SEBN

Benefits you/your company can derive from taking part in one or

more of the SEBN suite of activities:

• Mixing with your peers• Exposure to latest trends in business• Sharing of ideas and expertise• Exposure to tools and knowledge• Insights to future technology • Site visits.

SEBN has many partners with expertise across a wide range of disciplines, delivering case studies and presentations on topics such as Design Led Innovation; Collaborative Problem Solving ; Managing Conflict; Business Models for Changing Environments; and Managing Workplace Drug & Alcohol.

Get on the distribution list now and participate in 2017. Register your interest at www.greaterdandenong.com/sebn

YOUNG PEOPLE INSPIRE

Dr Jordan Nguyen presenting at Lunch

With The Winners.

STAKEHOLDER 14

SEBN (SOUTH EAST BUSINESS NETWORKS)

Page 15: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

This page features stories from Council’s Business Networking Department. SEBN (South East Business Networks) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.

SEBN – Building better businesses.

Now, New and Next – its basic!

NOW – short-term profit growth, same business model new markets.Focus on what it is that you’ve built your reputation for and then consider other market segments. Find new avenues for the same products but into different markets. A timber manufacturer for instance may consider an emerging market for their products

overseas. Make a list of each new market and define a strategy to target each one.

NEW – mid-term profit growth, same business model new markets new products.Consider growth from new markets and products. Where is the innovation or the ‘bolt-on’ opportunity? A biscuit

manufacturer may consider adding a gluten free range, providing a new product using existing equipment and process into an existing market. Consider the emerging needs of your target market? What else would your clients use before and after using your product?

NEXT – long-term profit growth, may change your business model, delivery, product and market presence.Explore growth from new revenue streams. Consider alternative business models that would add value and growth such as enabling parts replacement via digital blueprints and a 3D printer; a disruptor which is already impacting the global manufacturing industry. Involving your team to brainstorm what could be the next disruptor to your industry would make a big difference to the way you do business in the future.

When it’s all done and dusted you need to be ‘brilliant at the basics’ and totally understand that automation and digital trends will occur. As business leaders, we need to ensure we have a mix of the now, new and next to guarantee our long term sustainability and success.

You can learn more about Stefan Kazakis and the Business Benchmark Group at www.businessbenchmarkgroup.com.au Email [email protected]

Over the past year SEBN networks and activities have often focussed on strategy, structure and business models. It has become apparent that we are all striving ‘to be the best’ but what are the blocks that we are building from? We have found that many companies need to ‘go back to basics’ and the following article from business strategist Stefan Kazakis provides one perspective on this topic.

Have you ever considered how some companies stay ahead of the game? How they influence market share? It's really a case of back to basics.

15 STAKEHOLDER

SEBN (SOUTH EAST BUSINESS NETWORKS)

Page 16: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

GREATER DANDENONG CELEBRATES TOURISM WINSTwo high-profile Greater Dandenong events have been recognised at the

Australian Event Awards.

The awards, held in Queensland in September, recognised outstanding achievements in the events space across Australia.

Springvale’s SnowFest 2015 won best Victorian Tourism Event and the Greater Dandenong Australia Day Festival won Best Victorian Community Event.

This is the second time Springvale Snow Fest has been recognised at these awards, previously winning Best New Event in 2013.The judges commented that Springvale Snow Fest was a fun and innovative event, which brings the snow to people that otherwise may not have the opportunity to travel to the snowfields.

The 2015 Australia Day Festival was recognised for being highly engaging and taking a modern approach to the national day.

LEVEL CROSSING REMOVAL

In September, the Victorian Government released 11 more

level crossings removal projects to the market. Of particular interest to Dandenong South businesses was the inclusion of the Abbotts Road crossing, a notorious traffic bottleneck and major impediment to doing business in the precinct.

The Level Crossing Removal Authority (LXRA) proposes to raise the Cranbourne rail line over Abbotts Road. The accelerated removal of the crossing and final engineering solution is the result of lobbying by Council, SEMMA, The Committee for Dandenong and other stakeholders, along with an extensive consultation process conducted by LXRA. Early crossing removal works are expected to commence in late 2017.

Visit www.levelcrossings.vic.gov.au to track progress on all level crossing removal projects in the municipality.

NEW BUS SERVICE

Abbotts Road is also now being serviced by a brand new bus

service running through the heart of the Dandenong South industrial precinct. Local agencies, industry representatives and Council have long advocated for improved public transport services in the area.

Commencing operation in November 2016, the new route between Lynbrook Station and Dandenong Station runs along Abbotts Road. It provides better public transport links for workers in the precinct – one of the states most significant employment zones. Welcome news

indeed for workers, apprentices and local industry, better connecting local people to thriving employment opportunities the area. Details of the new 890 Route can be found at www.ptv.vic.gov.au

ROAD UPGRADE

Council recently completed a $5.5 million upgrade of this

important transport corridor with the duplication of Abbotts Road between Park Drive and Remington Drive; duplication of the Eumemmerring Creek Bridge on Abbotts Road; signalisation of the Produce Drive /Abbotts Road intersection; and construction of Produce Drive between the existing court bowl and Abbotts Road intersection.

Abbotts Road in the news

An artist’s impression of the new Abbotts Road rail overpass.

SnowFest 2015.

STAKEHOLDER 16

REWARD FOR EFFORT

Page 17: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

$6 billion Melbourne Metro Rail project opportunitiesAs one of Australia’s largest

infrastructure projects, the Melbourne Metro Rail Project will deliver two 9 km rail tunnels from South Kensington to South Yarra, travelling underneath Swanston Street in the CBD, as part of a new Sunbury to Cranbourne/Pakenham line. In addition, new underground stations will be built at Arden, Parkville, CBD North, CBD South and Domain along with rail tunnel entrances at South Kensington and South Yarra.

Three consortia featuring the world’s best construction companies have been shortlisted to build the Metro Tunnels and five new underground stations.

Shortlisted bidders for the Public Private Partnership will submit a formal proposal by early next year, with a contract expected to be awarded by the end of 2017.

The Industry Capability Network (ICN) in Victoria is supporting the Melbourne Metro Rail Authority with supplier engagement. Companies interested in the project can express their interest via ICN Gateway – an online portal that connects industry to opportunities. Company details will then be passed on to all shortlisted bidders.

Visit www.mmra.icn.org.au to get your connection started.

For any other assistance or enquiries, phone 03 9864 6700 or email [email protected]

The Victorian Government has awarded Dandenong South’s Bar Crusher Boats a $320,000 grant for a project expected to create jobs and boost exports.

“We’re a manufacturer of recreational fishing boats,” said Bar Crusher Director Peter Cleland. “We sell mostly through dealers in Australia with developing export markets.

“We believe the drivers of our growth and success are innovation; we’re always looking for ways to enhance the end-user experience and become a cost leader.

“We’re fully manufactured in Australia and we adopt manufacturing methodologies such as ‘lean’ to incrementally improve quality and efficiency.

“The grant will allow us to automate some of our processes to increase productivity, quality and to ensure we remain a cost leader. It will ensure Australian-made boats are seen as a competitive alternative to imports.”

Mr Cleland said the business growth through introducing the $1.44 million robotic processing line would enable Bar Crusher to employ 12 more people and upskill five current employees to use the new, high-tech equipment.

Greater competitiveness will also be a key driver to increase exports.

“In the US, Canada and Europe, our product is viable if we keep a lid on costs. If we double or triple unit output through manufacturing more efficiently, the business will be positioned to access these opportunities,” Mr Cleland said.

The funding boost is part of the State Government’s Future Industries Manufacturing Program, where companies can apply for grants of up to $500,000.

“A lot of work is required to lodge an application. You have to provide a comprehensive business plan and make a strong case that you’re a business with the capability to deliver a project that will really add value.”

www.barcrusher.com.au

SPEEDING TO EXPORT SUCCESS

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BUSINESS

Page 18: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

Retail and manufacturing giants join city of opportunityDandenong’s industrial precinct

is drawing a crowd with national retailers and international manufacturers vying to secure a prime position in Melbourne’s south east.

Retail giant Woolworths is expanding its national supply chain, building a high grade distribution centre in the industrial area of Greater Dandenong. Woolworths Melbourne South Regional Distribution Centre, located in Lyndhurst will set a new standard in logistics management.

The technologically advanced high-bay warehouse boasts a 45 metre clearance, spread over 50,000 square meters and will operate 24 hours, seven days a week. With unrivalled access to major arterials including the Monash Freeway and Eastlink, the new distribution centre is perfectly positioned to ensure ongoing supply throughout Victoria.

Vaughan Constructions was appointed to deliver this latest facility following the successful completion of the Woolworths Meat Company facility in Laverton.

Woolworth’s are on track to be in their new Lyndhurst premises by October 2017.

Internationally renowned plastics, colour and additive concentrates producer, Ampacet will join Woolworths in Greater Dandenong. With 24 manufacturing sites currently operating across 17 countries, Ampacet is a leading global exporter to more than 90 countries.

Ampacet will call Hammond Business Park their new home. The production facility is currently under construction and expected to be fully-operational by the end of 2016.

The presence of such high calibre tenants within the region supports Dandenong’s reputation as one of Melbourne’s most highly sought after industrial and business precincts. General Manager, Andrew Noble noted that Vaughan Constructions is proud to be helping shape construction and development initiatives in the Greater Dandenong area.

To find out more about these and other projects being developed by Vaughan Visit www.vaughans.com.au

QUEST DANDENONG CENTRAL EXTENDS A WELCOME

The revitalisation of Central Dandenong continues to deliver with Quest

Dandenong Central due to be officially opened in December 2016. Located at 2-10 Walker Street, Dandenong this new accommodation venue will offer guests easy access to public transport and is close to a diverse range of multicultural restaurants and cafes. Quest Dandenong Central will feature 95 apartments comprising studio, one, two and three bedroom configurations. The development will also include onsite parking, a conference room and gymnasium.

The opening of Quest Dandenong Central represents another step toward achieving the vision of the Revitalising Central Dandenong initiative, a program led by Places Victoria in partnership with the City of Greater Dandenong, other government agencies and the private sector. This $290 million revitalisation program aims to re-establish Dandenong as the capital of Melbourne’s southeast.

Quest Dandenong Central offers guests another high quality accommodation option close to businesses, Drum Theatre, Dandenong Market, and Dandenong Hospital.

Business and recreational tourism are key drivers of growth in Greater Dandenong. Quest Dandenong Central is an important addition to the infrastructure supporting this important economic sector.

www.questapartments.com.au

Quest Dandenong Central on Walker Street.

Woolworths new distribution center currently under construction.

STAKEHOLDER 18

INVESTMENT

Page 19: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

High Speed Broadband on the agendaSEMMA continues to lobby for high-

quality National Broadband Network (NBN) connectivity which is essential for businesses in the south east Melbourne region to compete.

Many SEMMA members have expressed their frustrations with the current roll out schedule and the lack of access is costing businesses tens of thousands of dollars to maintain competiveness.

The south east region was second only to western Sydney for manufacturing output in Australia and the industry “needed that connectivity to remain competitive”, Corex Plastics Managing Director and SEMMA President, Simon Whiteley said.

SEMMA Executive Officer, Adrian Boden said that NBN is one of four key issues SEMMA is focusing on. “NBN is at the forefront of our agenda being a critical necessity for south east businesses.”

The SEMMA Board will continue to lobby for accelerated NBN roll out in the south east’s industrial areas over the coming 12 months and beyond.

SEMMA’s NBN advocacy builds on the findings of research conducted in 2015 by Southern Melbourne RDA in partnership with the Cities of Greater Dandenong, Kingston and Frankston. The research provided an evidence base to lobby for the accelerated roll

out of the NBN in the region’s industrial areas. It demonstrated that access to High Speed Broadband would increase Gross Regional Product by $8.4 million annually and create an additional 586 jobs. www.semma.com.au

Local company launches global credit communitySpringvale South’s GCS Credit is

leading the way internationally with the launch of a new and innovative social media platform dedicated to cash flow, credit and receivables management.

“Historically we’ve been a debt collection and investigation company,” said Adam Wood, CEO of the family-run business.

“Dad travelled and formed like-minded partnerships with people around the world to build a global company.

“Over the last 10 years, however, our business model was disrupted by the likes of Linkedin and other technologies; all of a sudden anybody could claim to be an international player seemingly overnight.

“Our strengths remained our experience and trusted relationships with proven partners around the world but we needed to change in what was an increasingly crowded space.

“So we decided to pivot, remove ourselves as a service provider and re-establish GCS as an open and free community for businesses to learn, share and exchange business through our new, secure social platform,” said Mr Wood.

The platform offers news, educational articles and discussions, and enables members to build relationships.

“With paid premium membership, the community also encourages direct business exchange, introducing creditors to collectors, and small

businesses to big. Premium members are verified to ensure a level of transparency and confidence, with a strong commitment to compliance.

“We’re giving the small guys an opportunity to demonstrate their awareness of and commitment to compliance, and a chance to work with

and among the bigger businesses of the world.” Mr Wood said.

GCS launched its community platform at its world conference in Singapore in early November with support from government and industry leaders.

www.gcs-group.com

L-R Neil Wood, Chairman, Adam Wood, CEO, and

Leane Maddren, Operations Manager, GCS Credit.

19 STAKEHOLDER

BUSINESS

Page 20: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

GOOD ACCESS IS GOOD BUSINESSAccording to the 2011 census,

approximately 8,400 residents of Greater Dandenong or 6.6 per cent of the municipality’s population have a severe or profound disability. This is expected to rise by a third during the next 15 years due to an ageing population.

Making your business accessible does not have to be expensive and it could gain you customers. Changes can be as simple as clearing aisles, having good signage and up skilling your staff to be respectful and in tune to the needs of customers of all abilities.

When your business is accessible for people with disabilities, you also improve access for older people, people with shopping jeeps or young children and prams. By making improvements in your building, staff training and knowledge you can potentially increase turnover by up to 25 per cent compared to businesses that are non-accessible.

The City of Greater Dandenong, along with a number of other councils, has been involved in a project called

YouMeUs – Achieving Inclusion. The project’s vision is to promote an understanding of diversity in the community, challenge public perceptions of stereotypes, highlight the abilities of people with disabilities and support the development of inclusive communities.

A series of short videos, with key messages, have been developed for businesses to learn how they can adapt and attract more customers with a disability. Attitude, Access, Communication and Rights are topics

highlighted. To watch the short videos and learn how your business can benefit, visit www.youmeus.info

A number of fact sheets are also available online to assist you and your business to become more accessible. For further information on the YouMeUs program or to learn more on how to become a more accessible business, contact Council’s Community Inclusion Officer, Mala Doyle at [email protected] or phone 85711000

CHRISTMAS CHEERCouncil will again be providing

Christmas decorations in Dandenong, Noble Park and Springvale this year adding a new feature installation at the corner of Lonsdale and Clow Streets, Dandenong on the awning of O’Brien Real Estate.

Continuing the theme of the Reindeer in Harmony Square, Dandenong and trees in the activity centres, the new decoration will entertain the community, offering a daytime and illuminated night time experience at this key entrance to central Dandenong.

Large Christmas trees will again be installed at the three activity centre

public spaces with numerous smaller elements including decorations in flower crates. The very popular festive mural facing on the steps at Harmony Square and colourful corflute surrounds around tree guards and light poles will be a feature throughout the three activity centres.

Adding to the festive spirit, there will also be free roving entertainment at the three activity centres starting Tuesday 20 December to 23 December. So watch out for our highly entertaining and engaging characters in the lead up to the busiest retail time of the year.

Good access is everybody’s business.

STAKEHOLDER 20

COMMUNITY

Page 21: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

THREE TIMES THE CELEBRATIONS IN SPRINGVALE

The Springvale Lunar New Year Festival will celebrate three key

themes in 2017 with the 25th anniversary of the event, Lunar New Year of the rooster, and Australia Day.

President of the Springvale Asian Business Association (SABA) Daniel Cheng said next year’s festival on 22 January 2017 would incorporate greater multicultural elements.

“We are aiming to introduce other kinds of food such as Indian, Afghan and more.

“We will have a lot more activities designed for younger people such as hip-hop dance, and an additional stage, one at each end of Buckingham Avenue. The ride organisers have said they will have a few new attractions coming.

“Being the 25th year, we will get back to a lot of traditional Chinese and Vietnamese dance and songs. There will be a cake ceremony, releasing of balloons and we’re thinking of having fireworks. We will show past photos and video clips of the history of the festival on the giant LED screens,” Mr Cheng said.

SABA organises the event annually, which attracts more than 70,000 people and provides a showcase for Springvale businesses and surrounding areas.

www.facebook.com/SpringvaleAsianBusinessAssociationSABA

For its 150th anniversary, Dandenong Market has marked its significance

to Melbourne’s history with a series of celebrations, installations and a commemorative coffee table book.

Dandenong Market – Celebrating 150 years features photos from as far back as the 1870s. Author Michael Shmith used historical records and trader interviews to document the fascinating tale. “The Market maintained a strong presence throughout major social, economic and political events, not to mention two world wars,” said Mr Shmith. The book is available from the Dandenong Market management office or iBooks.

The Rosling Lane Mural, launched in September, provides an illustration of the Market’s history with a 20 metre-long photographic display. Marketing Manager Briony Walker said, “A lot of photos get lost in time so it’s nice to have something that captures important milestones – it also demonstrates how important we were and are to the wider community.”

Dandenong Historical Society, City of Greater Dandenong and National

Library of Australia provided the majority of photographs, according to Ms Walker. “The mural is a mix of blown-up images interspersed with old newspaper articles, quotes from people, and key dates for the Market as well.”

Dandenong Market celebrated with the community on 16 October with a Jubilee Festival that incorporated street food, multicultural performances, activities, and an animal farm (as a nod to its livestock market roots).

On 4 November, Melbourne artist Ann Ross revealed her M is for Market sculptural piece – a playful, bronze, animalistic figure designed for public interaction. Creative Victoria and City of Greater Dandenong funded the iconic project.

Hot Pouches recently made history at the Market as both the first tenant of a new alfresco dining space ‘The Terrace’ and for bringing a new Asian food concept to Australia. The venue also offers a fully licensed bar and all-day breakfast.

www.dandenongmarket.com.au

DANDENONG MARKET CELEBRATES 150 YEARS

Lunar New Year festivities.

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CELEBRATION

Page 22: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

DECEMBERSEBN Christmas Industry Breakfast event Beyond Auto

• Thursday 8 December

• 7.15–9.15am

$55 per ticket (incl. GST) or $500 (incl. GST) corporate table of 10

Bunurong Memorial Park 790 Frankston-Dandenong Road, Dandenong South.

Contact [email protected] or phone: 8571 1576 for more information and to register your interest.

SEMMA Christmas Cocktail & Networking Night• Tuesday 13 December

• 5pm–7pm

Contact Cathy on 9768 2524 or [email protected] for more information or to register your interest.

FEBRUARYCGD-Industry Take a Swing for Charity Golf Day• Monday 27 February

• 11am (arrival and registration) for 12.15pm kick off – 5pm

• 5.30pm – 7.30pm (dinner and auction evening)

Sandhurst Golf Club 600 Thompsons Road, Sandhurst

Contact [email protected] or phone: 8571 1576 for more information and to register your interest.

MARCHSEBN Showcasing Women in Business breakfastCelebrating International Women’s Day

• Thursday 9 March

• 7am (for 7.15am start) – 9am

$55 per ticket (incl. GST) or $500 (incl. GST) corporate table of 10

Highways Tabaret, Corner Princes Hwy and Corrigan Road, Springvale

Contact [email protected] or phone: 8571 1576 for more information and to register your interest.

Grants and OpportunitiesAuto industry restructure fundingFunding is available to support industries impacted by the closure of Australia’s three major car assemblers. Under the Victorian Government’s Victorian Automotive Transition Plan grant funding is available to support business transition planning, merger advisory services and eligible projects. Further details can be found at www.business.vic.gov.au then search ‘Victoria’s automotive transition plan’.

Single Business Service – Australian GovernmentThe Australian Government’s Department of Industry and Science Single Business Service streamlines

access to information for Australian businesses including how to plan, start and run a business and access government programs. For more information, visit www.business.gov.au or call 13 28 46

A one-stop shop for business – Victorian GovernmentAll the resources you need to start, run and grow your business can be accessed at the state government’s Small Business Victoria Hub. You will find information on workshops, seminars and business festivals plus details of business mentoring and business grants programs currently on offer. You can access the Hub via www.business.vic.gov.au then clicking on ‘Support for your business’.

Plan to do business in Malaysia and Vietnam?Asialink Business has released new Malaysia and Vietnam Country Starter Packs, providing comprehensive guides for Australian businesses looking to expand to these two key South East Asian markets. You can find these and Starter Packs for other Asian countries at www.asialinkbusiness.com.au/country-starter-packs

R&D Grants for SMEsThe Federal Government’s Innovation Connections scheme offers a facilitation service and grants of up to $100,000, matched at least dollar for dollar by the applicant, to assist eligible companies to access CSIRO and university researchers to work on collaborative projects. To be eligible, companies must have a

ROVING CHRISTMAS ENTERTAINMENT In the weeks leading up to Christmas – watch out for giant elves bouncing around the activity centres on stilts and for the roving baubles on their roller skates.

Roving Entertainment in Harmony Square, Dandenong• Tuesday

20 December• 9.30am – 11.30am

Roving Entertainment Douglas Street, Noble Park• Tuesday

20 December• 1.30pm – 3.30pm

Roving Entertainment in Harmony Square, Dandenong• Wednesday

21 December• 9.30am – 11.30am

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Page 23: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

three year trading history under an ACN, with a turnover between $1.5 million and $100 million, operating in or supporting one of the Federal Government’s five Industry Growth Sectors: Advanced Manufacturing, Food & Agribusiness, Medical Technologies & Pharmaceuticals and Oil, Gas and Energy Resources.

Funding for more extensive projects is also available for eligible companies with experience in managing collaborative R&D, through the Science and Industry Endowment Fund (SIEF) STEM+ Business Fellowships.

Both programs are delivered by CSIRO’s SME Connect team. Contact them via [email protected], or phone Kevin Thomson (Innovation Connections) 0438 155 815, or Jason Barkla (SIEF STEM+) 03 9545 8246

The City of Greater Dandenong is making it easier for property owners

to make electronic payments and keep track of documentation relating to rates and properties at their new one stop shop.

Registering on the portal allows you to make payments for rates, fines etc. in one place. You can also make a one off payment as a guest on the site.

Property owners can register multiple properties with the service to keep track of rates notices, payment history, and permit application payments.

The website also has a shopping cart function which allows you to pay several bills at once.

The portal is constantly being updated with new functions being added all the time. Visit www.mygreaterdandenong.com for more information and to register.

Australia Day Festival 2017Australia Day is always a significant

celebration for the Greater Dandenong community.

With residents coming from more than 150 countries, Australia Day presents a great opportunity for people of different backgrounds and experiences to gather together and reflect on what it means to be Australian, and to celebrate everything we have in common.

The award winning Australia Day Festival will be held in Dandenong Park, corner of Pultney and Foster Streets on Thursday 26 January 2017, from 3pm to 9.30pm. This all-ages event will be packed full with two stages of live acts, roving performers, dedicated food

court, community and market stalls, rides (small cost), family activities, workshops and games, finishing off with a fireworks finale. There will be something for everyone.

Ride your bike to the Australia Day Festival and receive two free ride

tokens and take advantage of the free valet bike parking.

If you want to hold market stalls or food stalls, please download the application form and information from www.greaterdandenong.com/australiaday

Roving Entertainment in Multi Cultural Place, Springvale• Wednesday

21 December• 1.30pm – 3.30pm

Roving Entertainment in Harmony Square, Dandenong• Thursday

22 December• 9.30am – 11.30am

Roving Entertainment Douglas Street, Noble Park• Thursday

22 December• 1.30pm – 3.30pm

Roving Entertainment in Harmony Square, Dandenong• Friday

23 December• 9.30am – 11.30am

Roving Entertainment in Multi Cultural Place, Springvale• Friday

23 December• 1.30pm – 3.30pm

NEW ONLINE COUNCIL PAYMENT

SYSTEM

2015 Australia Day celebrations.

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Page 24: December 2016...Greater Dandenong Chamber of Commerce Ph: 9768 3283 Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors

PROUDLY BROUGHT TO YOU BY

Greater Dandenong Friday 1 th December from 6.30pm

Carols in HarmonyFEATURING:Santa, The Workers, Justin Peters, Emma Kate Tobia, City of Greater Dandenong Band, With One Voice Greater Dandenong Choir, and pre-entertainment from The Great Christmas Gizmo.

HARMONY SQUARECNR WALKER & LONSDALE STREETS

DANDENONG

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