Delivering Happiness - hello-doc

HelloLet’s make happy work™

HELLO ;] FROM DELIVERING HAPPINESS

HAPPINESS AT WORK IS A JOURNEY

UNHAPPY WORKPLACE UNHAPPY WORLD

in lost

PRODUCTIVITY(U.S. alone)

employees in the world

DISENGAGED

Gallup 2012

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ured

: Offi

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pace

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x ©

1999



Companies with a higher sense of PURPOSE outperform othersby 400%*

“[Companies] who centered their business on a culture of improving people’s lives had a growth rate triple that of competitors.”

– Jim Stengel

382.3%

-7.9%

2001 2005 20092003 2007 20112000

-100 %

0.0 %

100 %

200 %

300 %

400 %

2004 20082002 2006 2010

Stengel Top 50

S&P 500

*in shareholder returns

WHY IT MATTERS

Stengel Top 50 v. S&P 500

Research by Millward Brown and Jim Stengel


Happiness is seriously goodfor business

15 years of research show happiness increases every positive business outcome

WHY IT MATTERS

Effects of Happiness at Work

37% increase in sales (Martin Seligman)

31% increase in productivity (Greenberg & Arawaka)

300% more innovation (HBR)

125% less burnout (HBR)

66% fewer sick leaves (Forbes)

51% less turnover (Gallup)

44% higher retention (Gallup)


WHY HAPPINESS AS A BUSINESS MODEL

Happiness makes sense

Scientific SenseResearch shows happiness leads to success (not the other way around)

Business SenseHappy Employees =Happy Customers = Successful Company(+ Meaningful Lives)

Human SenseHappiness is a universal goal, and we are all on our individual paths

Science ofHappiness

today

Martin Seligman Fredrickson & Losada Shawn AchorPositive

Psychology 1998

*Zappos’ growth in gross merchandise sales

15 years of research and hundreds of studies

‘06


OUR PHILOSOPHY

is your STRONGEST TOOL

at work is a JOURNEY

is a COMPETITIVE ADVANTAGE

of PURPOSE, PASSION and PROFITS

to your UNIQUE CULTURE (and SELF)

ALIGNMENT

BEING TRUE

Small daily actionsthe right habits

BIG impact


OUR APPROACH

Learning should be real, human and

experiential

Start with the why and lead from purpose

Create co-ownership for sustainable culture

Professional development starts with personal

development


THE DH MODEL

WHAT makes happy work™


WHO makes happy work™

THE DH MODEL


HOW to make happy work™

THE DH MODEL

ASKwhy happiness and ALIGN on

purpose

MEASURE, ANALYZE, and PLAN

your journey

DEFINE goals, ALIGN strategy and LAUNCH

LEARN, LIVE, and BUILD

your culture

MEASURE, FEEDBACK,

and EVOLVE


Customized solutions for your culture

KeynoteEducate and inspire with the story of happiness as a business model

MAP WorkshopMeasure with the Happiness at Work Survey, then Analyze and Plan with a half to full day session

Executive WorkshopKey Session for SLHKLYZ�[V�KLÄUL�goals, align on vision, values, and higher purpose to launch strategy

Values to BehaviorsSession for every [LHT�[V�KLÄUL�values and co-create behaviors to support living and measuring them

Happy MeOne day workshop to build happiness frameworks from inside out and empower every individual

Culture Design 7YVK\J[Z�[V�KLÄUL�and live your culture, from WoW cards to custom apparel

Happy ScienceWorkshop exploring the science of OHWWPULZZ�HUK�Ä]L�key happiness habits to build personal and business success

WHAT WILL YOUR ROADMAP BE?

ASKwhy happiness and ALIGN on

purpose

MEASURE, ANALYZE, and PLAN

your journey

DEFINE goals, ALIGN strategy and LAUNCH

LEARN, LIVE, and BUILD

your culture

MEASURE, FEEDBACK,

and EVOLVE

SAMPLE ROADMAP

OUR STORY IN A NUTSHELL


This is Tony HsiehCEO of Zappos.com and co-founder of Delivering Happiness

This is Jenn LimCEO and co-founder of Delivering Happiness

Tony becomes CEO of

2000 20142008

Zappos grows to $1 billion*

*in gross merchandise sales

Tony & Jennlaunch Delivering Happiness book, U.S. bus tour

2010

a happier world

2011

DH company & movement launch and go global

DH =

Deli

verin

g Ha

ppine

ss


DH is a company and a movement focused on inspiringPASSION and PURPOSE

ForPEOPLE, COMPANIES, and COMMUNITIES

Anda HAPPIER WORLD

We do this withproducts and services to PRIORITIZE happiness and create sustainable CULTURE CHANGE

Happier People, Companies, Com

munitie

s –

Ha

ppie

r W

orld

WHAT IS DELIVERING HAPPINESS?


We offerCULTURE CONSULTING that uses the science of happiness

We help createSustainable, VALUES-DRIVEN organizations

Through KeynotesCoaching & ConsultingWorkshopsTools + Metrics + Measurable Results

HOW WE DO THIS FOR COMPANIES

Because...Meaningful

Lives


WHO WE’VE WORKED WITH

“DH helped us increase our monthly sales by 39%, and decrease unplanned absences by 92%.” – Top 20 fastest growing e-commerce company

“After Blake and team met with Tony, Jenn and Delivering Happiness we were inspired to focus on culture. As a result we’ve launched our own core values and we’re now all moving in the same direction!”

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“The DH workshop was awesome! It has changed the way I think about successfully managing a business. It helped catapult me out of an old fashion top down style, to an inclusive, engaged process that is ultimately more rewarding to everyone at our company.”

– Ra’uf Glasgow, Producer, West Wind Media, former producer of LOST

“The DH workshop was insightful, inspiring, and applicable in real ways. They are warm, approachable and understand how to use happiness to improve culture and productivity.”

– Martin Tracey, VP of HR, Hewlett-Packard

“The most useful workshop I have ever attended on how to define and implement corporate mission and values.”

– Dan Donovan, VP, Technology and Development, 360 Incentives


OUR VALUES


CHANGE YOUR WORLD TOGETHER WE’LLCHANGE

THE WORLD

WE BELIEVE

Happier People, Companies, Com

munitie

s –

Ha

ppie

r W

orld

HELLO ;] FROM DELIVERING HAPPINESS HELLO ;] FROM DELIVERING HAPPINESS

twitter.com/DHmovement facebook.com/deliveringhappiness linkedin.com/company/deliveringhappiness

WHAT’S NEXT FOR YOU?

Take the Happiness at Work Survey

Try our ROI Calculator

Schedule a free Culture Call with our specialists

We exist because of YOU. Let’s connect and create change together.

Together,Let’s make happy work™

[email protected]

©2014 Delivering Happiness. All rights reserved.

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Delivering Happiness - hello-doc