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Design Challenge: Redesign the resume experience for your ... · PDF file EMPATHIZE DEFINE IDEATE TEST PROTOTYPE Design Challenge: Redesign the resume experience for your partner Empathize:

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Text of Design Challenge: Redesign the resume experience for your ... · PDF file EMPATHIZE DEFINE...

  • Page 1

    Step 1: Empathy Interview Ask your partner open-ended questions about their experience communicating their work experience and skills. Does your partner’s resume truly capture the “real” them? What works for them? What doesn’t? Your goal isn’t to write a resume for your partner, but to design a solution that will help them present themselves - their unique skills, abilities and experiences - to potential employers. Listen carefully and attentively to your partner’s answers and record your notes below. (A interviews B - 4 min, B interviews A - 4 min, Total time - 8 minutes)

    Step 2: Dig Deeper Your goal here is to dig deeper, and to encourage your partner to talk about their feelings, emotions, and motivations. Ask “why?” questions, and try and �nd out what’s truly important to your partner. (A interviews B - 4 min, B interviews A - 4 min, Total time - 8 minutes)

    EMPATHIZE

    Adapted from Stanford University d.school - https://dschool.stanford.edu/resources/ CC BY-NC-SA 4.0

    EMPATHIZE

    DEFINE

    IDEATE

    TEST

    PROTOTYPE

    TEST

    Design Challenge: Redesign the resume experience for your partner

    Empathize: Understanding your partner’s needs

  • Page 2

    Step 3: Capture Your Findings Thinking about your partner’s experience, synthesize your �ndings. Jot down some needs - things your partner is trying to do, and insights - things you’ve learned about your partner’s feelings and motivations that might guide your solution. (On your own - 3 minutes)

    Needs

    Insights

    Step 4: De�ne your Problem Statement A good problem statement is short, speci�c, meaningful and actionable. (On your own - 3 minutes)

    DEFINE

    (your partner’s name)

    (your partner’s need) needs a way to

    (circle one) Surprisingly // because //but...

    Adapted from Stanford University d.school - https://dschool.stanford.edu/resources/ CC BY-NC-SA 4.0

    De�ne: Capture your �ndings and de�ne your problem statement.

    EMPATHIZE

    DEFINE

    IDEATE

    TEST

    PROTOTYPE

    TEST

  • Page 3

    Step 5: Sketch at least 5 possible ways to meet your partner’s needs. Don’t worry about creating “beautiful” sketches - scribbles are just �ne. Your goal is quantity, not quality! (On your own - 4 minutes)

    Step 6: Share your solutions and capture feedback Present each of your ideas to your partner, and write down their feedback. Avoid the urge to “sell” your ideas! (A presents to B - 4 min, B presents to A - 4 min, Total time - 8 minutes)

    IDEATE

    (Write your problem statement above)

    Adapted from Stanford University d.school - https://dschool.stanford.edu/resources/ CC BY-NC-SA 4.0

    Ideate: Brainstorm possible solutions to meet your partner’s needs

    EMPATHIZE

    DEFINE

    IDEATE

    TEST

    PROTOTYPE

    TEST

  • Ideate: Iterate to further re�ne your solution

    Prototype: Build your solution

    Page 4

    Step 7: Iterate Re�ect on your partner’s feedback. Sketch a brand new idea based on that feedback, or improve upon or futher develop one of the ideas that really seemed to resonate with your partner. (On your own - 3 minutes)

    Step 8: Prototype Time to build a prototype of your solution. Your goal is to create something with which your partner can interact. Focus on communicating your idea rather than creating the “perfect” artifact. Get creative! (On your own - 10 minutes)

    IDEATE

    PROTOTYPE

    Adapted from Stanford University d.school - https://dschool.stanford.edu/resources/ CC BY-NC-SA 4.0

    EMPATHIZE

    DEFINE

    IDEATE

    TEST

    PROTOTYPE

    TEST

    TEST

    EMPATHIZE

    DEFINE

    IDEATE

    PROTOTYPE

    TEST

  • Test: Share your solution and get feedback

    Page 5

    Step 9: Share your solution with your partner Explain your solution, and let your partner interact with it. Avoid the urge to defend your prototype - just let your partner use and explore it, and write down their feedback. What works? What could be improved? (A presents to B - 4 min, B presents to A - 4 min, Total time - 8 minutes)

    TEST

    What could be improved?What worked?

    Questions? Ideas!

    EMPATHIZE

    DEFINE

    IDEATE

    PROTOTYPE

    TEST

    Adapted from Stanford University d.school - https://dschool.stanford.edu/resources/ CC BY-NC-SA 4.0

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