Designing Learning Activities for Online Learning

8/7/2019 Designing Learning Activities for Online Learning

1/25


2/25

Interpersonal Skills

Attitudes

Developingverbal/imaginal modelof the interactionMental rehearsal of theinteractionOvert practice (roleplay)

Developingverbal/imaginal modelMental rehearsal of behaviorOvert practice of behavior

III. Industrial Arts and TechnologyA. AutomotiveB. Refrigeration and Air

ConditioningC. Civil Technology: Basic

CarpentryD. Introduction to Electronics

Facts

Concepts

PrinciplesProcedures


Attitudes

MnemonicsPractice strategy

IntegrationOrganizationElaboration

IntegrationElaboration

Developingverbal/imaginal modelof the interactionMental rehearsal of theinteractionOvert practice (roleplay)

Developingverbal/imaginal model


3/25

Mental rehearsal of behaviorOvert practice of behavior

IV. EntrepreneurshipA.

Business Management

B.

Office ManagementC.

Guide to Web Designing

D.

Introduction to the CallCenter Operation

Facts

Concepts



Attitudes




Developingverbal/imaginal modelof the interactionMental rehearsal of the

interactionOvert practice (roleplay)



4/25

Topics Content Type Instructional Strategy Learning Activity

IV. Entrepreneurship Facts

Concepts



Attitudes




Developingverbal/imaginal model of the interactionMental rehearsal of theinteractionOvert practice (role play)


Learner-content-reflection

-quiz

Learner-learner-brainstorming-collaborativewriting-case study-discussion-WebQuest

Learner-teacher-groupproject/portfolio-test/exam-essay

IV. Entrepreneurship

A.

Business Management(AccountingCycle/Bookkeeping)

Facts

Concepts



Attitudes




Developing

verbal/imaginal model of the interactionMental rehearsal of theinteractionOvert practice (role play)

Developingverbal/imaginal model

Learner-content-reflection-online quiz-drill andpractice

Learner-learner

-discussion

Learner-teacher-test/exam


5/25

Mental rehearsal of behaviorOvert practice of behavior

-essay


B. Office Management(Word Processing)

Facts

Concepts



Attitudes




Developingverbal/imaginal model of the interactionMental rehearsal of theinteraction

Overt practice (role play)


Learner-content-reflection-quiz

Learner-learner-brainstorming-collaborativewriting-Webquest

-discussion

Learner-teacher-test/exam-essay


C. Guide to Web Designing

Facts

Concepts






Developing


Learner-learner


6/25

Attitudes

verbal/imaginal model of the interactionMental rehearsal of theinteractionOvert practice (role play)


-brainstorming-collaborativework-case study-discussion

Learner-teacher-group project-test/exam-essay


D. Introduction to the CallCenter Operation

Facts

Concepts



Attitudes




Developingverbal/imaginal model of the interactionMental rehearsal of theinteraction

Overt practice (role play)



Learner-learner-brainstorming-group work-discussion-online chat

Learner-teacher-group project-test/exam-essay


7/25

(Format adapted from EDDE210 Annex 5-1 and revised to conform to the lesson)Unit IV Title: EntrepreneurshipLesson 2: Planning a BusinessObjective: At the end of the lesson, the student should be able to

1.

Cognitive - enumerate the steps in creating a business plan2.

Affective - relate the relevance of entrepreneurial characteristics to family self-sufficiency,productivity and community development (social enterprise)

3.

Psychomotor - demonstrate the knowledge and skill in planning a business by presenting abusiness plan proposal

Rationale

Now that youve learned about the qualities that set entrepreneurs apart from the rest of thepopulation, the problems that they encounter to make their business work, and the different businessventures that you can go into, it is time for you to get to know how to prepare a business plan proposal.

Task and Expected Output

As a group, gather resources on how to set up a business. Choose one livelihood topic from yourprevious TLE courses for your business plan proposal and then present them to the class. Each groupwill submit a written report of the business plan proposal at the end of this unit. In addition, each of youwill write a reflection on what you have learned from planning a business.

Procedure/Steps

1. Create an account in Google Docs or Wikispaces (if you dont have one yet). 2. Students will be in groups of four and have assigned numbers 1-4.3. For the proposal project, the students who will be responsible for the following portions of the

proposal:Cover Page and Table of Contents- All StudentsExecutive Summary- All Students (to be completed at the end of the project)Company Overview- Students 1 and 2Marketing Analysis- Students 3 and 4Marketing and Sales Strategies- Students 3 and 4Operations Plan- Students 1 and 2Management Plan- Students 1 and 2Financial Data- All Students

4. Please watch the videos, How to Write a Business Plan and Business Proposals in WebQuest. Takedown notes and keep these questions in mind:

The three parts of the writing process are:The three parts of planning are:What is the difference between a report and a proposal?How can your writing be concise?What is it important to take a break from your writing before editing?What are the four important parts of editing?

5. Please also read the report in SIFE Pilipinas about social enterprise. You can also read the othersections of To Green or Not to Green in WebQuest to obtain more ideas for your business plan.


8/25

6. Answer these following questions about your project:Who are your readers?How much do your readers know about your subject?What do I want this document to accomplish?What do I want from my reader?

Who, what, when, where, how, why?7. Before writing the actual proposal, groups must create an OUTLINE via Google Docs or a wiki (so allgroup members have access to editing). The following elements should be included in the proposal.

Company OverviewMarket AnalysisMarketing and Sales StrategiesOperations PlanManagement Plans

8. Once you are finished with your business plan/proposal, your group must present the plan/proposalto the class. Your classmates will provide ideas, concerns, questions, clarifications, feedback, andconstructive criticism. Please use your classmates feedback as an editing tool before you present yourfinal copy to the teacher. Please watch the video, Steps to an Effective Business Presentation, to helpyou with your presentation.9. Write the lessons learned in your blog.10. Invite your classmates to comment on your work.11. Fill out the self-assessment and peer assessment forms.12. Fill out the survey form.13. Be prepared for a short quiz and final exam.

Resources

Google Docshttps://docs.google.com

Wikispaceshttp://www.wikispaces.com/ orGoogle Siteshttp://sites.google.com/site/projectwikitemplate_en/home (or your existing wiki site)

Bloghttp://www.blogger.com/ or http://www.wordpress.com/ (or your existing blog site)

McGrath et al. , To Green or Not to Green (Business Plan Proposal)http://questgarden.com/107/34/2/100723174514/index.htm

Examples

VideosMcGrath et al. , To Green or Not to Green How to Write A Business Plan, Business Proposals, Steps Toan Effective Business Presentationhttp://questgarden.com/107/34/2/100723174514/t-process.htm
https://docs.google.com/https://docs.google.com/http://www.wikispaces.com/http://www.wikispaces.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://sites.google.com/site/projectwikitemplate_en/homehttp://www.blogger.com/http://www.blogger.com/http://www.wordpress.com/http://www.wordpress.com/http://questgarden.com/107/34/2/100723174514/index.htmhttp://questgarden.com/107/34/2/100723174514/index.htmhttp://questgarden.com/107/34/2/100723174514/t-process.htmhttp://questgarden.com/107/34/2/100723174514/t-process.htmhttp://questgarden.com/107/34/2/100723174514/t-process.htmhttp://questgarden.com/107/34/2/100723174514/index.htmhttp://www.wordpress.com/http://www.blogger.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://www.wikispaces.com/https://docs.google.com/


9/25

Report SIFE Pilipinas Social Enterprisehttp://www.pilipinassife.org/materials/projects/Social-Enterprise.pdf

Business Plan Proposalhttp://sampleproposal.net/

Wiki http://umstrategicplan.wikispaces.com/Meetings http://greetingsfromtheworld.wikispaces.com/

Bloghttp://saoyuth.wordpress.com/2010/11/10/everybodys-talking-about-business-plan/ http://emilysblog3s.edublogs.org/

Assessment criteria

This is how your work will be evaluatedBeginning(0-2 pts)

Developing(3-4 pts)

Qualified(5-6 pts)

Exemplary(7-8 pts)

Students Rating

Teachers Rating

Wiki Set-up

Set-up, but not usedor used only acouple of times.

Set-up and usedoccasionally, butless than 3-xweekly.

Set-up and usedfrequently, morethan 4-x weekly.

Used by all as anintegrated tool tofrequently shareideas.

Collaboration

Collaborated, butdid so rarely and/orineffectively.

Collaboratedregularly.

Collaboratedfrequently.

Collaboratedfrequently andeffectively.

Product/Service

Choice of theproduct for thebusiness plan doesnot show anyimagination andunderstanding of thetarget market.

Choice of theproduct for thebusiness planshows someimagination andunderstanding of the target market.

Choice of theproduct for thebusiness planshows imaginationand understandingof the targetmarket.

Choice of theproduct for thebusiness planshows a great of imagination andunderstanding of the target market.

DataGathering

Information wasgathered from onlyone source and/orinformation notaccurate.

Accurateinformation wasgathered from acouple of sourcesbut notsystematically.

Accurateinformation wasgathered from acouple of sources ina systematicmanner.

Accurateinformation wasgathered fromseveral sources in asystematic manner.

Spelling/Mechanics/Grammar

7 or moregrammatical,spelling, orpunctuation errors.

4-6 grammaticalspelling orpunctuationerrors.

1-3 grammatical,spelling orpunctuation errors.

No grammatical,spelling orpunctuation errors.

ParagraphConstruction

Paragraphingstructure was notclear and sentences

Paragraphsincluded relatedinformation but

Most paragraphsincludeintroductory

All paragraphsincludeintroductory
http://www.pilipinassife.org/materials/projects/Social-Enterprise.pdfhttp://sampleproposal.net/http://sampleproposal.net/http://umstrategicplan.wikispaces.com/Meetingshttp://umstrategicplan.wikispaces.com/Meetingshttp://greetingsfromtheworld.wikispaces.com/http://greetingsfromtheworld.wikispaces.com/http://saoyuth.wordpress.com/2010/11/10/everybodys-talking-about-business-plan/http://saoyuth.wordpress.com/2010/11/10/everybodys-talking-about-business-plan/http://emilysblog3s.edublogs.org/http://emilysblog3s.edublogs.org/http://emilysblog3s.edublogs.org/http://saoyuth.wordpress.com/2010/11/10/everybodys-talking-about-business-plan/http://greetingsfromtheworld.wikispaces.com/http://umstrategicplan.wikispaces.com/Meetingshttp://sampleproposal.net/http://www.pilipinassife.org/materials/projects/Social-Enterprise.pdf


10/25

were not typicallyrelated within theparagraphs.

were typically notconstructed well.

sentence,explanations ordetails, andconcludingsentence.

sentence,explanations ordetails, andconcludingsentence.

Sources

One or more sourcesare not accuratelydocumented.

All sources(information andgraphics) aredocumented.

All sources(information andgraphics) aredocumented, buthave 1-2 errors.

All sources(information andgraphics) areaccuratelydocumented.

Organization

The information isdisorganized.

Information isorganized, butparagraphs arenot wellconstructed.

Information isorganized withwell-constructedparagraphs.

Information is veryorganized withwell-constructedparagraphs andsubheadings.

Total


11/25

Unit IV Title: EntrepreneurshipChapter II: Office ManagementLesson 3: Word Processing - Business LetterObjective: At the end of the lesson, the student should be able to

1.

Cognitive - enumerate the steps in writing a business letter2.

Affective - relate the relevance of a word processed business letter to family self-sufficiency,productivity and community development (social enterprise)

3.

Psychomotor - demonstrate the knowledge and skill in the fundamental methods andtechniques in word processing by writing a business letter

Rationale

As an entrepreneur, you will at some point have to write a request letter. The need for information,services or products arises daily in almost every type of business. While certain requests, such asordering merchandise, are routine matters, the general guidelines for business letter writing areespecially important when writing any request. (Campbell)

Task and Expected Output

Tact and courtesy are very important when you want your reader to act. And if you want them to actpromptly, your letter must encourage them to do so. All requests should:1. be specific and brief;2. be reasonable;3. provide complete, accurate information.

Many of you probably have not written any type of letter since elementary school (or maybe middle-school). This task was designed to assist you with increasing your level of understanding and comfortwith writing letters. At the end of this task, you should be able to write and type a formal business

request letter, using the block-style format that is accepted by most businesses. Be able to write areflection on what you have learned from this word processing activity.

Procedures/Steps

1.

Type the following letter using Microsoft Word, and the block-style format.

As assistant buyer for Wilcons Plumbing Supply Store, 2 Anywhere Avenue, Libis, Quezon City 1110,write a letter to the Marco Plumbing Company, Inc., 34 Sauyo Road, Novaliches, Quezon City 1116,to order two dozen 12" Copper Pipes (at P250 each), one dozen 12" Galvanized Steel Pipes (at P350each), and two dozen of white PVC Pipes (at P150 each). You would like to have these items in stockin time for the April 15 th plumbers convention. You want to purchase these supplies on accountand have them shipped air express. If Marco has available any special spring displays for theirmerchandise, you would like to receive these, too.

2.

Be sure that your letter includes COMPLETE, ACCURATE INFORMATION because incomplete ordersresult in delayed deliveries, and inaccurate facts can result in receiving the wrong merchandise.


12/25


13/25

Cheng, Writing Business Lettershttp://www.writing-business-letters.com/business-letter-format.html

Bloghttp://kjenkins.edublogs.org/rachel/

Assessment criteria

This is how your work will be evaluated

Beginning(0-2 pts)

Developing(3-4 pts)

Qualified(5-6 pts)

Exemplary(7-8 pts)

Students Rating

Teachers Rating

Organization andForm

The writerdemonstrates alack of understanding of the correct formof a businessletter. The letterlacks two or moreessential parts.

The writer showsa vagueunderstanding of the correct formof a businessletter.

The writer usesthe correct formof a businessletter and omitsonly minorelements Abusiness lettercontains the sixessential parts;heading, inside,address,salutation, body,closing andsignature.

The writer usesthe correct andcomplete formfor a businessletter. It containsthe six essentialparts; heading,inside address,salutation, body,closing andsignature.

Elements of Practical Business

Writing

Most parts of theletter are

incomplete orincorrect. Thewriter does notstate the purposefor writing. Thewriter does notuse formallanguage, or usesit inconsistently.

More than onepart of the letter

may beincomplete orincorrect. Thewriter states thepurpose of thewriting, but notnecessarily at thebeginning. Thelevel of languageis inappropriate;it may soundstifled and overlyformal; or it maycontain slang orother informalexamples. Oneor moreimportant detailsmay be missing.

One part of theletter may

be incomplete orincorrect. Thewriter statesthe purpose of the letter. Thebody containscourteous, formallanguage and allof the necessarydetails.

Each part iscomplete and

correct. Thewriter briefly, butclearly states thepurpose of theletter. The bodycontainscourteous, formallanguage and allthe details thatthe reader willneed. There areno extraneousdetails.

Grammar, Usage,Mechanics, and

Spelling

The letter isdifficult tounderstand

There are severalerrors inmechanics,

There are minorerrors inmechanics,

There are few orno errors inmechanics,
http://www.writing-business-letters.com/business-letter-format.htmlhttp://www.writing-business-letters.com/business-letter-format.htmlhttp://kjenkins.edublogs.org/rachel/http://kjenkins.edublogs.org/rachel/http://kjenkins.edublogs.org/rachel/http://www.writing-business-letters.com/business-letter-format.html


14/25

because of errorsin mechanics,usage, grammar,or spelling.

usage, grammar,or spelling. Somehindercomprehension.

usage, grammar,or spelling.

usage, grammar,or spelling.

Total


15/25

Unit IV Title: EntrepreneurshipChapter I: Business ManagementLesson 2: Bookkeeping - Terms and FormsObjective: At the end of the lesson, the student should be able to

1.

Cognitive define basic bookkeeping and accounting terms and forms2.

Affective - relate the relevance of bookkeeping and accounting to family self-sufficiency,productivity and community development (social enterprise)

3.

Psychomotor - demonstrate the knowledge and skill in bookkeeping by performing simple taskssuch as posting journal entries (day book)

RationaleAs an entrepreneur, you also need to know if your business is earning or not. To be able to know this,you should have knowledge in accounting and bookkeeping. The basics of journalizing, posting, andpreparing trial balance and financial statements should be understood. As a bookkeeper, you must be

familiar with the different terms in accounting. (Asuncion et al, 2004)

Task and Expected Output At the end of this task, you should be able to define basic bookkeeping terms and forms. Together withyour group mates or on your own, try to answer the online quiz and exercises. Afterwards, write areflection on what you have learned about bookkeeping and accounting.

Procedures/Steps1. Go over the different resources in bookkeeping provided for you.2. Try to answer the online quiz provided (crossword puzzle),

http://www.accountingcrosswords.com/interactive/bookkeeping-1.html

3. On a wiki page, discuss what you have learned so far about bookkeeping. You can also include yourrealizations on the importance of bookkeeping and responsibilities of a bookkeeper and accountant.4. Try to answer the exercises in Using Formulas in Excel,

http://technology-education-livelihood.webs.com/tle4/ using_formulas_in_excel.html.You can collaborate with your classmates or existing group mates. Use the wiki for your discussionand collaborative activity.

5. Write the lessons learned in your blog.6. Invite your classmates to comment on your work.7. Fill out the survey form.8. Be prepared for the final exam.

Resources


http://www.accountingcrosswords.com/interactive/bookkeeping-1.htmlhttp://www.accountingcrosswords.com/interactive/bookkeeping-1.htmlhttp://technology-education-livelihood.webs.com/tle4http://www.wikispaces.com/http://www.wikispaces.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://sites.google.com/site/projectwikitemplate_en/homehttp://www.blogger.com/http://www.blogger.com/http://www.wordpress.com/http://www.wordpress.com/http://www.wordpress.com/http://www.blogger.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://www.wikispaces.com/http://technology-education-livelihood.webs.com/tle4http://www.accountingcrosswords.com/interactive/bookkeeping-1.html


16/25

Bean Counters Free Accounting and Bookkeeping Tutorial Sitehttp://www.dwmbeancounter.com/moodle/mod/resource/view.php?id=10

WikiBookshttp://en.wikibooks.org/wiki/Accountancy/Introduction_to_Accountancy

Accounting Coach LLChttp://www.accountingcoach.com/bookkeeping-course/ http://www.accountingcrosswords.com/bookkeeping.php http://www.accountingcrosswords.com/interactive/bookkeeping-1.html

Learning Link Finders Inchttp://accountingaide.com/examples/journal.htm

Bookkeeping Financial Accounting Resourceshttp://www.bookkeeping-financial-accounting-resources.com/sample-general-ledger-journal-entry.html

TLE IV Using Formulas in Excelhttp://technology-education-livelihood.webs.com/tle4 /using_formulas_in_excel.html

Stadnik, Why do we need a Bookkeeper?http://questgarden.com/85/76/8/090731172450/evaluation.htm

Examples

VideosQuickBooksMac , Bookkeeping 101http://youtu.be/fHS0xv0U_dA

doofus865, acctgbookkeepinghttp://youtu.be/nVeJwbIRkYk

World News, Trial Balancehttp://wn.com/trial_balance

Bloghttp://dmarron.com/2010/02/22/the-spectre-of-creative-bookkeeping/

Assessment criteria

The Rubric below lists the criteria you will be graded on

Beginning(0-2 pts)

Developing(3-4 pts)

Qualified(5-6 pts)

Exemplary(7-8 pts)

Students Rating

Teachers Rating

Wiki Set-up

Set-up, but notused or used onlya couple of times.

Set-up and usedoccasionally, butless than 3-xweekly.


http://www.dwmbeancounter.com/moodle/mod/resource/view.php?id=10http://www.dwmbeancounter.com/moodle/mod/resource/view.php?id=10http://en.wikibooks.org/wiki/Accountancy/Introduction_to_Accountancyhttp://en.wikibooks.org/wiki/Accountancy/Introduction_to_Accountancyhttp://www.accountingcoach.com/bookkeeping-course/http://www.accountingcoach.com/bookkeeping-course/http://www.accountingcrosswords.com/bookkeeping.phphttp://www.accountingcrosswords.com/bookkeeping.phphttp://www.accountingcrosswords.com/interactive/bookkeeping-1.htmlhttp://www.accountingcrosswords.com/interactive/bookkeeping-1.htmlhttp://accountingaide.com/examples/journal.htmhttp://accountingaide.com/examples/journal.htmhttp://www.bookkeeping-financial-accounting-resources.com/sample-general-ledger-journal-entry.htmlhttp://www.bookkeeping-financial-accounting-resources.com/sample-general-ledger-journal-entry.htmlhttp://questgarden.com/85/76/8/090731172450/evaluation.htmhttp://questgarden.com/85/76/8/090731172450/evaluation.htmhttp://youtu.be/fHS0xv0U_dAhttp://youtu.be/fHS0xv0U_dAhttp://youtu.be/nVeJwbIRkYkhttp://youtu.be/nVeJwbIRkYkhttp://wn.com/trial_balancehttp://wn.com/trial_balancehttp://dmarron.com/2010/02/22/the-spectre-of-creative-bookkeeping/http://dmarron.com/2010/02/22/the-spectre-of-creative-bookkeeping/http://dmarron.com/2010/02/22/the-spectre-of-creative-bookkeeping/http://wn.com/trial_balancehttp://youtu.be/nVeJwbIRkYkhttp://youtu.be/fHS0xv0U_dAhttp://questgarden.com/85/76/8/090731172450/evaluation.htmhttp://www.bookkeeping-financial-accounting-resources.com/sample-general-ledger-journal-entry.htmlhttp://accountingaide.com/examples/journal.htmhttp://www.accountingcrosswords.com/interactive/bookkeeping-1.htmlhttp://www.accountingcrosswords.com/bookkeeping.phphttp://www.accountingcoach.com/bookkeeping-course/http://en.wikibooks.org/wiki/Accountancy/Introduction_to_Accountancyhttp://www.dwmbeancounter.com/moodle/mod/resource/view.php?id=10


17/25

Collaboration

Collaborated, butdid so rarelyand/orineffectively.




Importance of Bookkeeping

At least eightlisted.

Listed and basicdescriptionsgiven.

Thoroughlydescribed.

Thoroughlydescribed,compared, anddiscussed withgood reasonspresented foreach.

Characteristics/Responsibilitiesof a Bookkeeperand Accountant

At least eightlisted.

Listed and basicdescriptionsgiven.

Thoroughlydescribed.

Thoroughlydescribed,compared, anddiscussed withgood reasonspresented foreach.

Grammar, Usage,Mechanics, and

Spelling

The letter isdifficult tounderstandbecause of errorsin mechanics,usage, grammar,or spelling.

There are severalerrors inmechanics,usage, grammar,or spelling. Somehindercomprehension.

There are minorerrors inmechanics,usage, grammar,or spelling.

There are few orno errors inmechanics,usage, grammar,or spelling.

Total


18/25

Initial online learning materials for this subtopic were developed during EDDE 201/221/202 usingexeLearning. (TLE IV http://technology-education-livelihood.webs.com/tle4 or http://edde210-activities.tripod.com )

Unit IV Title: EntrepreneurshipChapter III: Guide to Web DesigningLesson 1: Web DesigningObjective: At the end of the lesson, the student should be able to

1.

Cognitive identify the important characteristics of a Web site- list down the important considerations in designing a Web site- generate appropriate domain names for businesses and organizations - use appropriate graphics for the Web

2.

Affective - relate the relevance of Web designing to family self-sufficiency, productivity andcommunity development (social enterprise)

3.

Psychomotor - demonstrate the knowledge and skill in the fundamental methods andtechniques of Web designing by creating a Web site

Rationale

Web design is a process of conceptualization, planning, modeling, and execution of electronic mediacontent delivery via Internet in the form of Markup language suitable for interpretation by the Webbrowser and displayed as Graphical User Interface (GUI). The intent of Web design is to create a Website a collection of electronic files that reside on the Web server/servers and present content andinteractive features/interfaces to the end user in the form of Web pages once requested. A Web site isalso one way through which you can promote your business or products to a wider audience. (Leuterio,2009)

Task and Expected Output Work as a group to develop Web site. At the end of this task, you should be able to create a Web sitethat you can use to promote your business or product. Afterwards, write a reflection on what you havelearned from creating a Web site.

Procedures/Steps1. Create an account in Wikispaces (if you dont have one yet). 2. Students will be in groups of four.3. Collaborate with your group mates in answering the activities in TLE IV Principles of Web Design.http://technology-education-livelihood.webs.com/tle4/principles_of_web_design.html4. Use a wiki page for your discussion.5. After you have created a Web site, post the URL in your wiki page.6. Write the lessons learned in your blog.7. Invite your classmates to comment on your work.8. Fill out the self-assessment and peer assessment forms.9. Fill out the survey form.10. Be prepared for a short quiz and final exam.
http://edde210-activities.tripod.com/http://edde210-activities.tripod.com/http://edde210-activities.tripod.com/http://technology-education-livelihood.webs.com/tle4/principles_of_web_design.htmlhttp://technology-education-livelihood.webs.com/tle4/principles_of_web_design.htmlhttp://edde210-activities.tripod.com/http://edde210-activities.tripod.com/


19/25

Resources



David and UNESCO, Web Page Concept and Design: Getting a Web Site Up and Runninghttp://www.unesco.org/webworld/publications/ictlip6/

TLE IV Principles of Web Designhttp://technology-education-livelihood.webs.com/tle4/principles_of_web_design.html

TechnoKids Inc., TechnoWeb Rubrichttp://www.technokids.com/documents/intermediate/web-rubric.pdf

Examples

VideoeHow, Internet Guide: How to Build a Website for Freehttp://youtu.be/UeLmgsuKdvA (with interactive transcript)

Templateshttp://www.entheosweb.comhttp://www.webs.com http://www.weeblytutorial.com/ http://www.tripod.lycos.com/#1 http://www.google.com/sites/overview.html

Bloghttp://kelvenmay.edublogs.org/2010/11/01/good-web-design/

Assessment criteria

This is how your work will be evaluatedBeginning(0-2 pts)

Developing(3-4 pts)

Qualified(5-6 pts)

Exemplary(7-8 pts)

Students Rating

Teachers Rating

Wiki Set-up

Set-up, but notused or used onlya couple of times.

Set-up and usedoccasionally, but lessthan 3-x weekly.


http://www.wikispaces.com/http://www.wikispaces.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://sites.google.com/site/projectwikitemplate_en/homehttp://www.blogger.com/http://www.blogger.com/http://www.wordpress.com/http://www.wordpress.com/http://www.unesco.org/webworld/publications/ictlip6/http://www.unesco.org/webworld/publications/ictlip6/http://technology-education-livelihood.webs.com/tle4/principles_of_web_design.htmlhttp://www.technokids.com/documents/intermediate/web-rubric.pdfhttp://www.technokids.com/documents/intermediate/web-rubric.pdfhttp://youtu.be/UeLmgsuKdvAhttp://youtu.be/UeLmgsuKdvAhttp://www.entheosweb.com/http://www.webs.com/http://www.webs.com/http://www.weeblytutorial.com/http://www.weeblytutorial.com/http://www.tripod.lycos.com/#1http://www.tripod.lycos.com/#1http://www.google.com/sites/overview.htmlhttp://www.google.com/sites/overview.htmlhttp://kelvenmay.edublogs.org/2010/11/01/good-web-design/http://kelvenmay.edublogs.org/2010/11/01/good-web-design/http://kelvenmay.edublogs.org/2010/11/01/good-web-design/http://www.google.com/sites/overview.htmlhttp://www.tripod.lycos.com/#1http://www.weeblytutorial.com/http://www.webs.com/http://www.entheosweb.com/http://youtu.be/UeLmgsuKdvAhttp://www.technokids.com/documents/intermediate/web-rubric.pdfhttp://technology-education-livelihood.webs.com/tle4/principles_of_web_design.htmlhttp://www.unesco.org/webworld/publications/ictlip6/http://www.wordpress.com/http://www.blogger.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://www.wikispaces.com/


20/25

Collaboration

Collaborated, butdid so rarelyand/orineffectively.




Website

Incomplete,website does notcontain three ormore parts suchas a Word Arttitle, a clip artanimation,pictures, facts, orhyperlinks.

Somewhat complete,website is missingone or two partssuch as a Word Arttitle, a clip artanimation, a picture,a fact, or a hyperlink.

Complete,website containsa Word Art title,a clip artanimation, atleast 3 pictures,at least 5 facts,and at least 3hyperlinks.

Complete, websitecontains a Word Arttitle, a clip artanimation, at least 3pictures, at least 5facts, and at least 3hyperlinks, studentadded additionalinformation,pictures, orhyperlinks.

Layout of Graphics and

Text

Very few pictures,information andgraphics are

arranged poorlyon all pages.

Some pictures arerelated to text,information and

graphics arearranged fairly wellon most pages.

Pictures arerelated to text,information and

graphics arearranged well onmost pages.

Pictures are relatedto text, informationand graphics are

arranged well on allpages

AppearanceWord Art title,

font, andbackground

Selections do notsuit the topic andmake theinformationdifficult to view.

Some of theselections suit thetopic, however thechoices make theinformation difficultto view.

All the selectionssuit the topic andmake theinformation easyto view.

All the selectionssuit the topic andmake theinformation easy toview; as well, theoverall appearanceis eye- catching.

NavigationHyperlinks do notwork.

Some hyperlinks donot work.

One hyperlinkdoes not work.

All hyperlinks

Quality of Information

Information isinaccurate andlacks interest.

Information isinaccurate or lacksinterest.

Facts areaccurate andinformation isinteresting.

Facts are accurateand information isinteresting, as wellthe writing offers agreat deal of insightinto the topic.

Use of OwnWords

Information iscopied fromanother sourcee.g., Internet,resource book.

Some of theinformation is in thestudent's own wordsand some has beencopied from anothersource.

Most of theinformation iswritten instudent's ownwords.

All of theinformation iswritten in student'sown words.

Grammar, The letter is There are several There are minor There are few or no


21/25

Unit IV Title: EntrepreneurshipChapter IV: Introduction to the Call Center OperationLesson 1: Call Center DefinedObjective: At the end of the lesson, the student should be able to

1.

Cognitive define the basic concepts in a call center industry2.

Affective - relate the relevance of the call center to family self-sufficiency, productivity andcommunity development (social enterprise)

3.

Psychomotor - demonstrate the knowledge and skill in basic call center operation through arole-play

RationaleA call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. It is operated by a company to administer incoming product support orinformation inquiries from consumers. Outgoing calls for telemarketing, clientele, and debt collectionare also made. In addition to a call center, collective handling of letters, faxes, and e-mail at one locationis known as a contact center. Basic knowledge on how a call center operates can also help you in yourbusiness by communicating with your customers. (Leuterio, 2009)

Task and Expected Output Read the resources and view the examples on basic call center operation. You are also allowed to seekother resources as long as you can comply with the deadline. Collaborate with your group mates andcreate a scenario about a basic call center operation that you will also execute through a role-play.Write a reflection on what you have learned from this role-play.

Procedures/Steps1. Create an account in Yahoo! Messenger (or your preferred messenger). All students must use the

same messenger.2. Students will be in groups of four.3. Create an account in Wikispaces (if you dont have one yet). You can use the wiki page for yourdiscussion.4. Collaborate with your group mates in creating a call center scenario.5. Post a copy of your script in your wiki page.6. Execute the call center scenario through a role-play (at most 10 minutes).7. Write the lessons learned in your blog.

Usage,Mechanics,and Spelling

difficult tounderstandbecause of errorsin mechanics,usage, grammar,or spelling.

errors in mechanics,usage, grammar, orspelling. Somehindercomprehension.

errors inmechanics,usage, grammar,or spelling.

errors in mechanics,usage, grammar, orspelling.

TimelinessWork handed inmore than oneweek late.

Up to one week late. One day late. Work handed in ontime.

Total


22/25

8. Invite your classmates to comment on your work.9. Fill out the self-assessment and peer assessment forms.10. Fill out the survey form.11. Be prepared for a short quiz and final exam.

Resources

Yahoo! Messenger (or your preferred messenger, with or without web cam)http://webmessenger.yahoo.com/ or http://messenger.yahoo.com/



Reportshttp://www.insidecrm.com/features/good-call-center-employee-attributes-052908/ http://www.ebusinessbpo.com/philippinecallcenter.aspx http://www.squidoo.com/nightshifts http://www.squidoo.com/BPO-training--physically-challenged

AssessmentEmployment Technologies Corporation (2008) http://www.etc-easy.com/services/jobmatch/ccseskills.htmhttp://etc-easy.com/ci/eskills/index.htm

http://www.rubrics4teachers.com/roleplay.php

Examples

Videossalesforce, ICMI: Call Center Operations 101http://youtu.be/R2rT3IzHlQA

live2sellgroup, Philippines Call Center Virtual Assistant, Inbound Customer Service, Outbound Telemarketing! http://youtu.be/2SaePTrpLiA

ServiceSkillsDOTcom, Call Center Agent Traininghttp://youtu.be/dOSceytSiOQ

Bloghttp://www.callcenterphilippinesblog.com/living-on-a-call-center-agents-wage/ http://pinoyworkingstudent.multiply.com/journal
http://webmessenger.yahoo.com/http://webmessenger.yahoo.com/http://messenger.yahoo.com/http://messenger.yahoo.com/http://www.wikispaces.com/http://www.wikispaces.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://sites.google.com/site/projectwikitemplate_en/homehttp://www.blogger.com/http://www.blogger.com/http://www.wordpress.com/http://www.wordpress.com/http://www.insidecrm.com/features/good-call-center-employee-attributes-052908/http://www.insidecrm.com/features/good-call-center-employee-attributes-052908/http://www.ebusinessbpo.com/philippinecallcenter.aspxhttp://www.ebusinessbpo.com/philippinecallcenter.aspxhttp://www.squidoo.com/nightshiftshttp://www.squidoo.com/nightshiftshttp://www.squidoo.com/BPO-training--physically-challengedhttp://www.squidoo.com/BPO-training--physically-challengedhttp://www.etc-easy.com/services/jobmatch/ccseskills.htmhttp://etc-easy.com/ci/eskills/index.htmhttp://etc-easy.com/ci/eskills/index.htmhttp://www.rubrics4teachers.com/roleplay.phphttp://www.rubrics4teachers.com/roleplay.phphttp://youtu.be/R2rT3IzHlQAhttp://youtu.be/R2rT3IzHlQAhttp://youtu.be/2SAePTrpLiAhttp://youtu.be/2SAePTrpLiAhttp://youtu.be/dOSceytSiOQhttp://youtu.be/dOSceytSiOQhttp://www.callcenterphilippinesblog.com/living-on-a-call-center-agents-wage/http://www.callcenterphilippinesblog.com/living-on-a-call-center-agents-wage/http://pinoyworkingstudent.multiply.com/journalhttp://pinoyworkingstudent.multiply.com/journalhttp://pinoyworkingstudent.multiply.com/journalhttp://www.callcenterphilippinesblog.com/living-on-a-call-center-agents-wage/http://youtu.be/dOSceytSiOQhttp://youtu.be/2SAePTrpLiAhttp://youtu.be/R2rT3IzHlQAhttp://www.rubrics4teachers.com/roleplay.phphttp://etc-easy.com/ci/eskills/index.htmhttp://www.etc-easy.com/services/jobmatch/ccseskills.htmhttp://www.squidoo.com/BPO-training--physically-challengedhttp://www.squidoo.com/nightshiftshttp://www.ebusinessbpo.com/philippinecallcenter.aspxhttp://www.insidecrm.com/features/good-call-center-employee-attributes-052908/http://www.wordpress.com/http://www.blogger.com/http://sites.google.com/site/projectwikitemplate_en/homehttp://www.wikispaces.com/http://messenger.yahoo.com/http://webmessenger.yahoo.com/


23/25


24/25

Technology

Unable to comply. Compliance withthe minimumrequirement butneeds morepractice with thetechnology(navigation,buttons, etc.).

Compliance withthe minimumrequirement andwith ease of use.

Latest softwareor tools beyondthe minimumrequirement andwith ease of use(web cam,webinar, videoconferencing).

Grammar,Usage,

Mechanics, andSpelling

The script isdifficult tounderstandbecause of errorsin mechanics,usage, grammar, orspelling.

There are severalerrors inmechanics, usage,grammar, orspelling. Somehindercomprehension.

There are minorerrors inmechanics, usage,grammar, orspelling.

There are few orno errors inmechanics,usage, grammar,or spelling.

Timeliness

More than one

week late.

Up to one week

late.

One day late. Requirements

submitted ontime.

Total


25/25

Permissions

We all benefit by being generous with our work. Permission is granted for others to use and modify thisWebQuest for educational, non-commercial purposes as long as the original authorship is credited. Themodified WebQuest may be shared only under the same conditions. See the Creative CommonsAttribution Non -Commercial Share -Alike license for details. WebQuests in this assignment werecreated in QuestGarden .

UNESCO grants permission to link as long as it is used for educational and non-commercial purposes.Any image obtained from UNESCO should also be linked back to their site.

Permission to link granted by RICHARD S.T. UY , National Programme Managerof SIFE-Country Office Philippines www.pilipinassife.org while the main SIFE page (headquarters) is atwww.sife.org .

Bean Counter s Free Accounting and Bookkeeping Tutorial Site (for non-commercial and educationaluse)

Dax Cheng s Business Letter Format with invitation to share the page; HTML link code was evenprovided. Dax also owns or is a partner in or consults with other online and offline businesses. Apartfrom being an entrepreneur, he is also the author of The Essential Guide to Writing Business Letters,Writing Business Letters Lessons - A 7 Lesson E-Mail Mini-Course and Getting Clear About What YouWant. Before he went full time to run his business, he was a global IT service manager for one of thelargest multinational in the world and a consultant with Deloitte Consulting.

Entheos - Permission to link website www.entheosweb.com granted by Rachna [email protected] .

YouTube videos once posted for public view, they can be shared or embedded in other sites. Thecontributor or author has the option to make the video available to invited viewers only (through email)and sometimes with a password to grant access. The opposite of public view is private where the videois only available for the authors view.

Google Docs same with YouTube, the author has options to share the document with the world (publicview), limited viewership (by invitation/password), or private view only.
http://creativecommons.org/licenses/by-nc-sa/3.0/http://creativecommons.org/licenses/by-nc-sa/3.0/http://creativecommons.org/licenses/by-nc-sa/3.0/http://creativecommons.org/licenses/by-nc-sa/3.0/http://creativecommons.org/licenses/by-nc-sa/3.0/http://questgarden.com/http://questgarden.com/http://questgarden.com/http://www.pilipinassife.org/http://www.pilipinassife.org/http://www.pilipinassife.org/http://www.sife.org/http://www.sife.org/http://www.entheosweb.com/http://www.entheosweb.com/mailto:[email protected]:[email protected]:[email protected]://www.entheosweb.com/http://www.sife.org/http://www.pilipinassife.org/http://questgarden.com/http://creativecommons.org/licenses/by-nc-sa/3.0/

Documents

Designing Learning Activities for Online Learning